Shows
Property POV by The Net Gain Club5. NIMBYism & The Profit Is In the PaperworkWelcome to Episode 5 of Season 2 of Property POV by the Net Gain Club!NIMBYism & The Profit Is In the PaperworkIn this episode we welcome our first special guest to the podcast and we talk about investing with your family, the joys of a planning committee and when the profit in a property deal is all in the paperwork! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by...
2025-03-1253 minProperty POV by The Net Gain Club4. Catfishing To Raise Money & Who's Going To Be Batman? Welcome to Episode 4 of Season 2 of Property POV by the Net Gain Club!Catfishing To Raise Money & Who's Going To Be Batman? In this episode we talk about our predictions for 2025, raising money from angel investors and New Year Resolutions - love them or hate them? About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and...
2025-01-1530 minProperty POV by The Net Gain Club3. A Smacker Of A Deal & Juicy Relationships Welcome to Episode 3 of Season 2 of Property POV by the Net Gain Club!A Smacker Of A Deal & Juicy Relationships In this episode we talk about back-to-back flipping, Airbnb making moves in to long-term rentals and the stupid plan the government have for EPC's About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this...
2024-12-1848 minProperty POV by The Net Gain Club2. First World Problems & Renting A Bus On AirbnbWelcome to Episode 2 of Season 2 of Property POV by the Net Gain Club!First World Problems & Renting A Bus On Airbnb In this episode Emily and Ryan discuss their latest projects and this week in property news! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this podcast is where like-minded UK investors come...
2024-12-1126 minProperty POV by The Net Gain Club1. Selling Is Not Failing & Very Expensive WallpaperWelcome to Episode 1 of Season 2 of Property POV by the Net Gain Club!Selling Is Not Failing & Very Expensive Wallpaper In this episode Mark, Emily and Ryan get you all caught up on what they have been working on for the past few weeks! Moving house, aparthotel refurbs, HMO purchases, planning challenges- this episode has it all! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts...
2024-12-0249 min
Good Neighbor Podcast: South of the RiverEP #106 Mastering Mortgages with Jeff Winship, the Mortgage Loan RangerEver wondered how the "Mortgage Loan Ranger" tames the wild frontiers of real estate financing? Meet Jeff Winship, our guide through the twists and turns of the mortgage landscape. In our latest episode, Jeff shares the origin of his catchy moniker and how it embodies his commitment to fighting for his clients' best interests. Learn why the saying "date the rate, not the house" might not be as wise as it sounds, and get the lowdown on why understanding refinancing costs is crucial. Jeff also sheds light on the significance of monitoring mortgage-backed securities, providing insights far beyond what...
2024-10-1613 minProperty POV by The Net Gain Club25. Council Tax Banding & Inside Out Cheesecakes Welcome to Episode 25 of Property POV by the Net Gain Club!Council Tax Banding & Inside Out Cheesecakes In this episode Mark talks about empty nest syndrome and the need to revisit your vision board, Emily is tearing her hair out over utility companies and they both have a rant about 'so called' investors that don't make any effort to keep themselves informed. Come and join us at The Net Gain Club Summit and get involved in a live episode of the podcast! https://www.eventbrite.co.uk...
2024-10-0450 minProperty POV by The Net Gain Club24. Opening A Can Of Worms & Bathrooms Make Emily Cry Welcome to Episode 24 of Property POV by the Net Gain Club!Opening A Can Of Worms & Bathrooms Make Emily Cry In this episode Mark and Emily recover from the Edale Skyline Challenge, they discuss the Renters Rights Bill, the pitfalls of raising money online and Emily gets her own back on Mark by forcing him to pronounce Scottish place names! If you would still like to donate to our Just Giving campaign that would be hugely appreciated. Here is the link: netgainclub.com/donate or https://www.justgiving.com/page...
2024-09-2053 min
The Secret Serviced Podcast32. Walking Like A Hunchback & Empty Nest SyndromeWelcome to Episode 32 and the Season 2 Finale! Walking Like A Hunchback & Empty Nest Syndrome In the final episode of Season 2 we talk about team meetings, the ongoing process to achieve Quality in Tourism accreditation and the real reason we are taking a break from the podcast! Don't forget to like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast#property #podcast #vacationrentals #airbnbhosts #hospitality ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark W...
2024-09-1643 minProperty POV by The Net Gain Club23. Super Yachts & Ryan Drops The T-BombWelcome to Episode 23 of Property POV by the Net Gain Club!Super Yachts & Ryan Drops The T-Bomb In this feature episode Mark and Ryan discuss Edale SkyLine Challenge this weekend, policies being bounded around in the Tory party leadership campaigns, and the power of surrounding yourself with the right people. If you would like to donate to our Just Giving campaign that would be hugely appreciated. Here is the link: netgainclub.com/donate or https://www.justgiving.com/page/net-gain-club-edale-skyline?utm_medium=fundraising&utm_content=page%2Fnet-gain-club-edale-skyline&utm_source=copyLink...
2024-09-1342 minThe Secret Serviced Podcast31. Rough Sleepers & Charging More For Haunted Welcome to Episode 31 of Season 2.Rough Sleepers & Charging More For Haunted After a week away from the podcast we have lots of juicy updates! We talk about trust and how that plays out in a mature market, we secure a few monster bookings, we review our stance on mid-stay cleans and Shetland Stays is picking up momentum! Don't forget to like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast#property #podcast #vacationrentals #airbnbhosts #hospitality #shetland #visitshetland @emilyinproperty @ryansmith @ruairidh_mackenzie_property
2024-09-0945 minProperty POV by The Net Gain Club22. An Achievement Catalyst & Spitting Llamas Welcome to Episode 22 of Property POV by the Net Gain Club!An Achievement Catalyst & Spitting Llamas In this feature episode Emily and Ryan chat to a very special guest - Steve Judge. Steve is an award-winning, professional speaker, author and coach. He talks to the team ahead of his keynote talk at the upcoming Net Gain Club Summit in which he will share his story that took him from wheelchair to world champion and beyond in business. If you would like to attend the Net Gain Club Summit to be...
2024-08-2949 minThe Secret Serviced Podcast30. Food Review Battles & Big Red Flags Welcome to Episode 30 of Season 2.Food Review Battles & Big Red FlagsThis week, as promised, we have a big update on all things Eton House and preparing for our planning appeal, we ignored our instinct about a high-maintenance guests and paid the price and we chat to our very own Marianna about getting to grips with new systems, tackling tricky guests from the other side of the world and getting creative on social media. Don't forget to like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast
2024-08-2652 minThe Secret Serviced Podcast29. Shitty Landlords & The Death Knell For TourismWelcome to Episode 29 of Season 2.Shitty Landlords & The Death Knell For TourismThis week we discuss our approach to finding the right type of #landlord to work with, we talk about the use of physical signage in your #holidaylet and we have an industry update about the move from the Labour government to abolish the Furnished Holiday Let tax regime in April 2025 and the impact this will have on the tourism sector. Don't forget to like, follow and subscribe and drop us a follow over on instagram @secretservicedpodcast
2024-08-1937 minProperty POV by The Net Gain Club21. Skinning Bambi & Buying A Basketball Court Welcome to Episode 20 of Property POV by the Net Gain Club!Skinning Bambi & Buying A Basketball Court Mark and Ryan chat about a commercial property they are eyeing up at auction that comes with it's very own basketball court as well as compliance in serviced accommodation, the impact of global economic movements in recent weeks on the UK property market and fund raising for the victims of the Southport atrocity. If you would like to donate to our Just Giving campaign that would be hugely appreciated. Here is the link...
2024-08-1737 minThe Secret Serviced Podcast28. Blocked On Facebook & Viking Fire FestivalsWelcome to Episode 28 of Season 2.Blocked On Facebook & Viking Fire FestivalsThis week we a change to one of our management companies and the launch of another! We share some of the ideas going in to our new digital marketing plan, we talk about using guest reveiws as an important performance measure in your business and we chat to Craig Webb from Webb Marketing about SEO and marketing for #vacationrental businesses. You can get in touch with Craig via his website www.webbmarketing.info We hope you...
2024-08-1259 minThe Secret Serviced Podcast27. Skinning Bambi & A Screaming Scouser Welcome to Episode 27 of Season 2.Skinning Bambi & A Screaming Scouser Just us this week as we discuss The New Forest Show, the confirmation that Furnished Holiday Let tax allowances will be scrapped by the new Labour government and the brilliant way our team handled abuse over the phone from a particularly irate guest. We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for the night at your #holidaylet or #servicedapartment...
2024-08-0539 minThe Secret Serviced Podcast26. Going Viral On Tik Tok & I've Got Egg On My FaceWelcome to Episode 26 of Season 2.Going Viral On Tik Tok & I've Got Egg On My Face Another busy episode in which she share some positive news about record-breaking revenue, some strategy wins and our new project but unfortunately we also lament our week that has been plagued by cleaning issues. We also chat to the fabulous Jenn Boyles about all things direct bookings and building that loyal customer base for your vacation rental business. For anybody that wants to check out more of Jenn's amazing content she is on Linkedin...
2024-07-291h 02Property POV by The Net Gain Club20. Monopoly Money & The Renters' Rights Bill Welcome to Episode 20 of Property POV by the Net Gain Club!Monopoly Money & The Renters' Rights BillThe gang are back to reflect on the recent Net Gain Club Summit, to discuss a new project to invest in the Shetland Islands and to give their reaction to the new Renters' Rights Bill as well as to play Mark's favourite game so far- "Watch Scottish people try to pronounce English place names" About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of...
2024-07-2646 minProperty POV by The Net Gain Club19. Planning Red Tape & Ryan Has To Stand On A Booster SeatWelcome to Episode 19 of Property POV by the Net Gain Club!Planning Red Tape & Ryan Has To Stand On A Booster SeatMark and Ryan talk about investors that breach planning conditions by using HMO's as SA and call it a strategy, the new government's plans to cut through planning red tape and the impact of nutrient neutrality legislation on new developments. About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property...
2024-07-2640 minThe Secret Serviced Podcast25. Spider Woman & We're All About The Profit Welcome to Episode 25 of Season 2.Spider Woman & We're All About The Profit Oops! Did I take it too far this time?? Caroline is too angry to speak for most of the episode and I think it might be my fault! 🫣In this episode I shock Caroline with a surprise review, she tells us about her meeting with the locals that objected to our planning application and we talk about dynamic pricing and our little pricing experiment. We hope you enjoy the episode. We are looking to take the...
2024-07-2244 minProperty POV by The Net Gain Club18. Grateful For The Rain & Putting Rents UpWelcome to Episode 18 of Property POV by the Net Gain Club!Grateful For The Rain & Putting Rents UpEmily and Ryan give their reaction to the UK election result, they talk planning for new projects and they discuss the data trends that show that most UK landlords are looking to put rents up. About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain...
2024-07-1848 minThe Secret Serviced Podcast24. Be Like Joe & Stop Using HMO's for Serviced AccommodationWelcome to Episode 24 of Season 2.Be Like Joe & Stop Using HMO's for Serviced Accommodation In this episode we talk about property inspections, how #servicedaccommodation can take you to some beautiful parts of the country, a new idea we are implementing as part of our direct booking strategy to cut through the noise and we have an amazing chat with a household name in our industry- Scott Weir from Pillow Partners. We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a...
2024-07-1556 minThe Secret Serviced Podcast23. A Planning Bombshell & How Will We Pay The Bills Next Week? Welcome to Episode 23 of Season 2.A Planning Bombshell & How Will We Pay The Bills Next Week? This was a difficult episode to record. We hit rock bottom this week but, as hard as it is, we owe it to all of you to tell you about it. That's what this podcast is all about. The planners dropped a bombshell on Eton House, we talk to Lisa about overwhelm and fighting fires from every direction and we prepare for an overhaul of our guest communication process. We hope you enjoy the...
2024-07-081h 04Property POV by The Net Gain Club17. Mouth Noises & The Art Of Not Giving A Crap Welcome to Episode 17 of Property POV by the Net Gain Club!Mouth Noises & The Art Of Not Giving A Crap Emily, Mark and Ryan talk about the joke that is the UK planning system, ways to save money on materials, and rent-to-buy as a strategy and we play a game with the least catchy name in gameshow history.. it's the Property Acronyms and Initialisations (but not Abbreviations) Game!About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news...
2024-07-0555 minProperty POV by The Net Gain Club16. Angel Investors & Drunken Negotiations Welcome to Episode 16 of Property POV by the Net Gain Club!Angel Investors & Drunken Negotiations Emily and Mark talk project updates, direct-to-vendor viewings and raising money from angel investors About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this podcast is where like-minded UK investors come together to share their experiences, strategies, and success...
2024-07-0555 minThe Secret Serviced Podcast22. Angel Investors & Artificial Intelligence Welcome to Episode 22 of Season 2.Angel Investors & Artificial Intelligence In this jam-packed episode we talk about @justcall_io our new system for guest comms and tracking the effectiveness of sales calls, we explain our approach to raising money to fund property deals using angel investment and we chat to Na'im Payman from Zeevou. Na'im is the founder and brainchild behind one of the leading property management systems and he is uniquely placed to comment on future trends and how new technology like #AI will shape our industry. ...
2024-07-0154 minProperty POV by The Net Gain Club15. A Bedouin Tent & Saving The RainforestsWelcome to Episode 15 of Property POV by the Net Gain Club!A Bedouin Tent & Saving The RainforestsRyan and Mark talk site visits, negotiation skills, cost of materials and interest rates...and in another episode of listen to Ryan (and Emily) try and pronounce english place names- this week we wrap our tongues around Penzance! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The...
2024-06-2648 minThe Secret Serviced Podcast21. Take Me To Church & The SA BootcampWelcome to Episode 21 of Season 2.Take Me To Church & The SA BootcampIn our first trial run of an outside broadcast (!!) we reflect on the @zeevou_ SA Growth Bootcamp in Cambridge at the weekend, we have news about an exciting new project to convert a chapel and warehouses to apartments and we have a chat with the amazing @davegoodfellowofficial, author of Airbnb Simplified and all-round champion of the industry!You can check out what Dave is up to on Instagram @davegoodfellowofficial and in Facebook group- Airbnb Simplified Community. His book...
2024-06-241h 06The Secret Serviced Podcast20. Business Rates Breakthrough & Just Say No To BulliesWelcome to Episode 20 of Season 2.Business Rates Breakthrough & Just Say No To Bullies In this episode we talk about guests demanding a refund because we prevented them from being burnt in their beds, we give some tips on saving money through business rates, Caroline gets back from testing hot tubs and drinking gin and we implement a new complaints policy. We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving us a bed for...
2024-06-1747 minProperty POV by The Net Gain Club14. Hot Tub Testing & Take A Good Hard Look At Yourself Welcome to Episode 14 of Property POV by the Net Gain Club!Hot Tub Testing & Take A Good Hard Look At YourselfThe team talk neighbour disputes, hot tub testing, furnished holiday-let allowances and lots more! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this podcast is where like-minded UK investors come together to...
2024-06-141h 00The Secret Serviced Podcast19. Sleepless Nights & Chief Hot Tub TesterWelcome to Episode 19 of Season 2.Sleepless Nights & Chief Hot Tub Tester In this episode we lament our plumbing woes, we recall another embarrassing mistake at one of our properties, we throw some energy at our direct booking strategy and we catch up with Genna on the incredibly difficult few months that she has been through and why she has been absent from the podcast. We hope you enjoy the episode. We are looking to take the podcast on tour! So if you are a host and you don't mind giving...
2024-06-101h 00Property POV by The Net Gain Club13. Sweet Facts & Half Way Up The Garden PathWelcome to Episode 13 of Property POV by the Net Gain Club!Sweet Facts & Half Way Up The Garden Path The team talk maintenance mishaps and renovating listed buildings, and Mark and Emily team up for a game of Guess that Description in another edition of Ryan's Game Show! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training...
2024-06-0844 minThe Secret Serviced Podcast18. A Chapel Conversion & Thrilling Is Bad news Welcome to Episode 18 of Season 2. A Chapel Conversion & Thrilling Is Bad news In this episode we talk about a project we are looking at to convert a chapel to apartments, we take steps to make sure that we don't become another in a long line of #servicedaccommodation management companies that go bust and we start documenting our progress towards Quality in Tourism Accreditation. We hope you enjoy the episode. If you are a host and you want us to come and chat to you AT your holiday-let and promote it...
2024-06-0345 minProperty POV by The Net Gain Club12. Ryan's Table Saw & Sitting In A Cave With A Blindfold On Welcome to Episode 12 of Property POV by the Net Gain Club!Ryan's Table Saw & Sitting In A Cave With A Blindfold OnRyan tells Emily how much he spent on a table saw to build a child's bench, Mark tells us about a potential new project they are looking to convert a chapel to apartments, the team talk raising money through angel finance and HMO licensing and in the latest edition of Ryan's Game Show we play the postcode challenge! About the show:Welcome to Property POV...
2024-06-0257 minProperty POV by The Net Gain Club11. Direct-to-Vendor & The Charge Of The Light Brigade Welcome to Episode 101 of Property POV by the Net Gain Club!Direct-to-Vendor & the Charge Of The Light Brigade Emily and Mark haven't caught up face-to-face for ages so this turned into a bumper episode! Mark talks about his recent trip to speak at the Scale Rentals Show in Barcelona and a direct-to-vendor opportunity they have been working on. Emily has an update on her Aparthotel project and they discuss the potential impact of the upcoming General Election. About the show:Welcome to Property POV by The Net...
2024-05-2956 minThe Secret Serviced Podcast17. Let's All Be Kind To Each Other & A Social Media Masterclass Welcome to Episode 17 of Season 2. We've got something a little bit different for you this week! Let's All Be Kind To Each Other & A Social Media Masterclass In this episode we have a very special guest - Paul Anderson AKA The Social Media HotelierIf you are listening to this and you are a hospitality host who finds social media a bit of a dark art then this episode is a must listen! Paul gives us a masterclass on how to use #instagram to promote your property and your #brand.
2024-05-271h 03Property POV by The Net Gain Club10. Moving To Sweden & The 90's Welcome to Episode 10 of Property POV by the Net Gain Club!Moving To Sweden & The 90's In this episode Emily and Ryan contemplate moving to deepest, darkest Sweden in the depths of winter, they update on their Aparthotel development project and they sneak in some more organised fun to the podcast! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a...
2024-05-2330 minThe Secret Serviced Podcast16. Divine Cheesecake & We've Been Hacked! Episode 16 of Season 2. It's been a crazy week and we have so much to fill you in on! Divine Cheesecake & We've been hacked!In this episode we fill you in on our trip to Barcelona for the @scale.show, we catch up with Lisa for a game of Review Roulette and she gives us the low-down on an important project she is working on for our business with @touchstaywelcome and we let you now what it's like to have all of your #Airbnb accounts hacked all at once! What did...
2024-05-201h 05The Secret Serviced Podcast15. Barcelona Bound & Gerri Halliwell's Highlights Episode 15 of Season 2 has landed! Is this the half-way point in the season?? Barcelona Bound & Gerri Halliwell's Highlights In this episode we talk about onboarding new properties under management and how important it is to set realistic expectations for your landlords from the outset, we look ahead to an exciting trip to Barcelona next week and we ask the question - Hostaway- is it working?? We hope you enjoy the episode!Don't forget to send us a DM on instagram @secretservicedpodcast to let us know what you...
2024-05-1352 minProperty POV by The Net Gain Club9. Pocket Meat & Property Networking Welcome to Episode 9 of Property POV by the Net Gain Club!Pocket Meat & Property NetworkingIn this episode Mark recounts his recent trip to Italy and Caroline lets us know what it was like holding down the fort with their #servicedaccommodation business, Emily updates on their latest #auction purchase and Ryan tell us about a useful contact he made at a recent networking event About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in...
2024-05-1047 minProperty POV by The Net Gain Club8. The Short Stay Summit & J is for JamWelcome to Episode 8 of Property POV by the Net Gain Club! The Short Stay Summit & J is for Jam In this episode Caroline and Ryan are flying solo. Caroline tells us about their recent visit to the Short Stay Summit, Ryan hints at a new business venture and the pair go rogue and play a game of property A-Z!About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by...
2024-05-0936 minThe Secret Serviced Podcast14. The Big Bad Wolf & Lisa's Marriage Proposal A little bit later than usual but Episode 14 of Season 2 is here!The Big Bad Wolf & Lisa's Marriage ProposalIn this episode Mark recounts his week tracking bears and wolves in mountains of Italy, Caroline gives us a run-down of her first week flying solo and she makes a brave pledge to get Booking com to sort out their financial dealings and the pair talk about their differing outlook on the routine jobs within the business! We hope you enjoy the episode!Don't forget to send us...
2024-05-0644 minThe Secret Serviced Podcast13. Double Bookings & The Entrepreneurial ParadoxWelcome to Episode 13 of Season 2 - Double Bookings & The Entrepreneurial Paradox In this episode we give a run down of our visit to the #shortstaysummit in London, we talk about the stress of double bookings as we attempt to tie up loose ends with our #channelmanager switch to Hostaway, and we reflect on the entrepreneurial paradox ahead of Mark's jolly jaunt to Italy next week. We hope you enjoy the episode!Don't forget to send us a DM on instagram @secretservicedpodcast to let us know your are out there!
2024-04-2935 minProperty POV by The Net Gain Club7. EPCs & Ryan's AxeWelcome to Episode 7 of Property POV by the Net Gain Club! EPCs and Ryan's Axe. In this episode Emily and Ryan are holding the fort and they chat about the Renters Reform Bill, conveyancing delays and EPC targets. Apologies in advance to all of the residents of the beautiful town of Warwick for Emily and Ryan's complete inability to pronounce the name of your town! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property...
2024-04-2742 minThe Secret Serviced Podcast12. Hostaway, Sunshine & Shitty Guests Welcome to Episode 12 of Season 2. It's been a busy week! In this episode we give the low down on the big switch over to our new channel manager, we reminisce about running the business from sunny Mallorca (which seems like a lifetime ago already) and we look ahead to the #shortstaysummit this week in London We hope you enjoy the episode! Don't forget to send us a DM on instagram @secretservicedpodcast to let us know your are out there! #channelmanager #digitalnomad #holidayletowner #servicedaccommodation #hospitality @hostawaycom
2024-04-2235 minProperty POV by The Net Gain Club6. Mental Fitness & Measuring TapeWelcome to Episode 6 of Property POV by the Net Gain Club!In this episode we discuss measuring devices that keep disappearing, mental fitness and tips to avoid overwhelm, working together as a couple, time management, and the current state of the UK economy with respect to inflation and interest rates. About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company...
2024-04-1937 minThe Secret Serviced Podcast11. Broken Glass & A Hobo On The Couch Here it is! Welcome to Episode 11 of Season 2. Find out what has been happening for us this week in the crazy world of #servicedaccommodation! In this packed episode we talk about changing locks (again!), we speculate about whether Booking.con are deliberately being obstructive when it comes to paying hosts their money and we celebrate the 1 year anniversary of the @netgainclub. And we have a very special offer exclusively for our listeners that expires 24hrs after this episode goes live- listen in for more details! Don't forget to send us...
2024-04-1540 minProperty POV by The Net Gain Club5. The Lazy Flipper & Staycations Are Dead Welcome to Episode 5 of Property POV by the Net Gain Club!In this episode we discuss Emily and Ryan's recent auction purchase which they are sickeningly happy about, the death of the UK staycation, the flip strategy, changing channel managers if you run an #SA #servicedaccommodation business and the housing market crash! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property...
2024-04-1245 min
Shelf Improvement Book ClubBonus Episode with Mark Winship - The Obstacle Is the Way - By Ryan HolidayAnother Bonus Episode! This week I had the pleasure to discuss 'The Obstacle is the way' by Ryan Holiday. Which is our special guest Mark Winships book of choice to share with us. For those who have not met Mark, he is a property developer, coach and hospitality expert. He has built a multi-million pound property portfolio and he is the owner of Gateway Accommodation and Stay new Forest operating Aparthotels, holiday-lets and serviced apartments across the UK. He is also co-founder of the Net Gain Club, an innovative community for pr...
2024-04-1249 minThe Secret Serviced Podcast10. Staycations Are Dead & Learning To Juggle Chainsaws It's landed! Welcome to Episode 10 of Season 2. In this packed episode we talk about changing locks and changing channel managers, team training, and the art of replying to guest reviews (and how not do it!)We also catch up with Lisa again and play our first game of Review Roulette in Season 2!Don't forget to like, subscribe and leave us a review!Fancy being our next guest on the podcast? Send us a DM on instagram @secretservicedpodcast#staycation #guestreviews #hostaway #servicedaccommodation #hospitality @hostawaycom @edjproperty...
2024-04-0856 minProperty POV by The Net Gain Club4. It's Hammer Time & The Brightline TestWelcome to Episode 4 of Property POV by the Net Gain Club!In this episode we discuss buying property at auction, smart locks, a review of the buying process and a bright-line test for furnished holiday-let owners. About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this podcast is where like-minded UK investors come together to share their...
2024-04-0528 minProperty POV by The Net Gain Club3. Renters Reform & Ryan's Crystal Ball Welcome to Episode 3 of Property POV by the Net Gain Club!In this episode we discuss Emily's banishment from the family home, launching a new Aparthotel, the Renters Reform Bill and interest rate predictions for 2024 and beyond. About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this podcast is where like-minded UK investors come together to share...
2024-04-0130 minThe Secret Serviced Podcast9. A Broadcast To The Masses & A Bolthole in Tuscany Welcome to Episode 9 of Season 2. We've been traveling the length and breadth of the UK this week and we have lots to report! In this episode we talk about our team outing to the Coach House in Hambledon, we prepare to launch our WhatsApp #marketing campaign, we share plans for upgraded service to our #landlord clients and we play a game of Mr and Mrs! Don't forget to like, subscribe and leave us a review! Fancy being our next guest on the podcast? Send us a DM on instagram @secretservicedpodcast
2024-04-0143 minProperty POV by The Net Gain Club2. Elephants' Breath & Interest Rates Welcome to Episode 2 of Property POV by the Net Gain Club!In this episode we discuss investing on an island, interior design, buying a church, channel managers, and 17% interest rates! About the show:Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this podcast is where like-minded UK investors come together to share their experiences, strategies, and success stories.
2024-03-2833 minThe Secret Serviced Podcast8. Carpet Cock-Up & A Can Of Beans Episode 8 of Season 2. It's been a busy week with plenty of ups and downs to share as always! In this episode we talk about a new #aparthotel that we have taken under management and the commitment we have made to launch by the Easter weekend! We have a hilarious update on how the flooded bathroom saga played out and we talk about our plans to ditch some of our #smartlocks. Let us know in the comments what you thought about this week's episode! Fancy being our next guest on the...
2024-03-2546 minProperty POV by The Net Gain Club1. Flippin' Gardens & Prohibition Welcome to Episode 1 of Property POV by the Net Gain Club! In this episode we discuss flips, lease options, and the spring budget. About the show: Welcome to Property POV by The Net Gain Club, your weekly digest of the latest news, trends, and insights in the property industry. Hosted by the experts at The Net Gain Club, a leading property training company and community, this podcast is where like-minded UK investors come together to share their experiences, strategies, and success stories. Each episode dives into our...
2024-03-2334 min
Your Property PodcastEP 136: Which guests offer the most profit in the SA market? with Mark WinshipIn this episode, we're joined by Mark Winship, a seasoned property developer, coach, and hospitality expert. Mark delves into the intricacies of managing a diverse property portfolio, emphasizing the importance of understanding target markets and adapting strategies accordingly. From catering to corporate travelers to providing luxury experiences for holidaymakers, Mark discusses how to navigate the nuances of different guest profiles and maximize profitability in the service accommodation sector. Whether you're eyeing long-term stays or weekend getaways, this podcast offers valuable insights into finding the right balance and thriving in today's dynamic property market.
Instagram: @coaching.winners
TikTok: @coachingwinners
Linkedin: Mark...
2024-03-1837 minThe Secret Serviced Podcast7. Channel Managers & Ivar The Boneless Episode 7 of Season 2 is here and we have so much to share including another very special guest! In this episode we talk about our #techstack and our hunt for a new channel manager, we talk about our plan to take a break from the business (to make it better!) and we speak to our special guest Joanne Simcock from @airhostandcleanltd. Quite honestly we could chat to Joanne all day- we talk about #redflags when it comes to working with landlord clients, how to manage landlord expectations and how to keep standards high when...
2024-03-181h 05The Secret Serviced Podcast6. Boostly Nuggets & Prohibition Is Back!Episode 6 of Season 2 has landed and we have got something special in store for you in this episode! 🤩We talk about the implications of the Spring Budget on the holiday-let industry, we have an update on the planning application at Eton House and we speak to a very special guest all about the importance of direct bookings. This week we welcome to the podcast the champion of the #bookdirect movement himself, Mark Simpson. Mark is the founder of @boostlyuk who educate and support hosts all over the world in their efforts to reduce the...
2024-03-111h 11The Secret Serviced Podcast5. Keyboard Warriors & You're Fired!Episode 5 of Season 2 has landed 🚀We've had another very busy week! In this episode we get rid of a cleaning team that were not performing, we line up a game-changer of a booking for Eton House and we speak to Lisa about her first two weeks working in the business. In our next episode we have a very exciting guest joining us on the podcast to talk to us about our big hairy goal of achieving 70% direct bookings by the end of 2024- none other than the champion of the #bookdirect movement himself, Mar...
2024-03-0453 minThe Secret Serviced Podcast4. Hen Parties & The Government Crack-Down Welcome to Episode 4 of Season 2 and it's a chunky one! We talk in-depth about the press release the government made this week with regards the upcoming clamp-down on holiday-lets in England, we have an update on how the site visit at Eton House went with the planning Case Officer and we have another edition of At Your Serviced in which we chat to Ed and Lora from EDJ Property and Hinkley Homes. You can check out what Ed and Lora are up to over on their own Instagram accounts- @hinkleyhomes and @edjproperty
2024-02-261h 09The Secret Serviced Podcast3. Hot Blonde Models & Chocolate Truffles Welcome to Episode 3 of Season 2!In this episode Lisa gets a baptism of fire on her first shift with the business, we are talking about skill-based recruitment and we chat to Kim again about what to do when things go wrong with your cleaners! ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the d...
2024-02-1958 minThe Secret Serviced Podcast2. Cinderella's Magic Dust & Say Hello To Lady MaryWelcome to Episode 2 of Season 2!In this episode we get de-listed by Booking.com, we make a big pledge to our team and we have news on that bombshell we promised in Episode 1ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. ...
2024-02-121h 01The Secret Serviced Podcast1. Bah Humbug and Going GlobalWe are back for another season of The Secret Serviced Podcast! In Episode 1 of Season 2 - Christmas was ruined by roof repairs and exploding boilers, Booking.com steal our money again and the team now has a new international flavour! ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, a...
2024-02-0551 min
The Property Nomads PodcastAparthotels & Elite Sport Coaching - with Mark WinshipProperty investor Mark Winship of Gateway Accommodation shares his journey from elite sports coaching to property investment. Mark discusses how his background in coaching tennis and performance coaching has influenced his approach to property. He explains the concept of apart hotels, which are converted guest houses that offer self-catering facilities and automated self-check-in. Mark also shares his experience with planning applications and the importance of building a strong power team. KEY TAKEAWAYS Mark's background in elite sports coaching has influenced his approach to property investment, particularly in terms of goal setting, discipline, and resilience. A...
2024-01-2232 min
Direct Booking Success PodcastFrom Host to Hospitality Brand: Mark Winship's Guide to Personalizing the Guest ExperienceIn a world of cookie-cutter accommodations, one man dared to defy the norm and revolutionize the short-term rental industry. Meet Mark Winship, whose journey took an unexpected turn on the road to success. As he expanded his portfolio to include luxury holiday let properties, Mark faced a daunting challenge - how to maintain a personalized guest experience at scale. Little did he know, the solution he would discover would not only elevate his business but also leave a lasting impact on the industry. Stay tuned as we unravel the twist in Mark's story and uncover the secret to his...
2023-12-0439 minThe Secret Serviced Podcast29. One Big Family & Farewell For Now Episode 29 is the Season 1 Finale! Mark and Caroline give a local celebrity the tour of Eton House and the whole team get together for a very special wrap up of 2023. Happy Christmas everybody! ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. ...
2023-12-0448 minThe Secret Serviced Podcast28. Despicable Guests & The Sky Is Falling Down In Episode 28 A despicable guest will stop at nothing to get a refund, Mark and Caroline are faced with a 20k repair bill for roof issues at various properties and another clean is missed with a guest left waiting outside the apartment! In another episode of At Your Serviced we chat to Cara Shardlow from Yorkshire Coast Holiday Lets. Cara operates 21 fabulous units across beautiful Whitby and Scarborough. She tells us the best and the worst things about being a short-term rental host and we play another game of Host in the Hot Seat.
2023-11-2754 minThe Secret Serviced Podcast27. Delusional Landlords & Volcanoes of S**tIn Episode 27 A cleaner loses the plot and starts trying to charge for receiving WhatsApp messages, a landlord client bites off more than they can chew and Kim dons a Hazmat suit to clean The Madison this week! ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels t...
2023-11-2043 minThe Secret Serviced Podcast26. Supermarket Checkouts & The Death of Humanity In Episode 26 Mark and Caroline are talking all things systems. Mark tells us about the AI tool that is changing his life, Mark and Caroline discuss the challenges they are facing in syncing up systems with their new cleaning team and we hear about how the Gateway Accommodation team will double in the next few weeks!ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the r...
2023-11-1343 minThe Secret Serviced Podcast25. A Suspected Burglary & The Hotel Is On Fire!In Episode 25 Mark and Caroline report back on a meeting they had with a real estate developer and agent in Dubai and the team tackle a suspected burglary and a big fire scare all in the space of a few days! In At Your Serviced, Mark and Caroline review their accommodations in Dubai. ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the r...
2023-11-0637 minThe Secret Serviced Podcast24. Knee-High Grass & Dippy Doctors In Episode 24 Mark and Caroline are recording all the way from Dubai. They have an update on their new ChatBot, they reveal the review they received from the difficult guest at Delven House from last week's episode, and frustrations continue to rise over the planning application for Eton House. Danielle is back for another round of Review Roulette and we are all introduced to Angry Danielle!ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple b...
2023-10-3042 minThe Secret Serviced Podcast23. NIMBY Protests & A Monster Booking In Episode 23 Mark and Caroline secure a monster booking for Eton House, Caroline gets a bit emotional about the NIMBY responses to their planning application and they recount a frustrating interaction with a guest at Delven House. Kim is back for another round of Better Call Kim in which she hits us with a whole tool bag of practical maintenance jobs to get on top of during the slow season! ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts a...
2023-10-2347 minThe Secret Serviced Podcast22. On The Rebound & Fire Risk FalloutIn Episode 22 Mark and Caroline lose a cleaner and find a new one within the space of a few days, one of their rental units becomes a casualty of the new fire regulations and a new management opportunity comes their way. In another round of At Your Serviced the team also chat to Dilip Gurung of Gurkha Stays. Dilip has an inspirational backstory and he is building a thriving serviced accommodation business over in Cardiff. You can check out what Dilip is up to and follow Gurkha stays over on instagram @gurkhastay ABOUT...
2023-10-1648 minThe Secret Serviced Podcast21. We Lose A Friend & One Of us Is Pregnant In Episode 21 Mark and Caroline talk about their Christmas photo shoot and the best guest review they've ever had, Genna has a big announcement to make and opportunity knocks! ABOUT THE SHOW Dive deep into the heartbeat of the hospitality world with Mark Winship and Caroline Winship, your hosts and the power couple behind a burgeoning empire of hotels, serviced apartments, and vacation rentals. Witness the real story, unscripted and uncensored, as they unveil the daily hustle, the surprises, and the passion that fuels their ventures. From nerve-wracking live reactions to...
2023-10-0941 minThe Secret Serviced Podcast20. Sweat Equity & The ChatbotIn Episode 20 Mark and Caroline talk about the development of their new chatbot, Mark has a rant about the new fire safety regulations for holiday lets and they catch up with Danielle to reflectg on take-home messages from the Scale Rentals conference in London. Link to fire safety regulations for small paid sleeping accommodation:https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1147723/A_guide_to_making_your_small_paying-guest-accommodation_safe_from_fire.pdfABOUT THE SHOW Mark and Caroline Winship own, operate a...
2023-10-0250 minThe Secret Serviced Podcast19. That Sinking Feeling & Fireman's Fingers In Episode 19 Mark and Caroline talk about dealing with a leak at Eton House, out of the box thinking for the alternative use for holiday-let properties and they prepare for a visit from the fire authority. Better Call Kim is back and the team talk about house rules and how to enforce them. ABOUT THE SHOW Mark and Caroline Winship own, operate and manage serviced apartments, holiday homes and hotels across the UK. In the Secret Serviced Podcast they lift the lid on the inner workings of their serviced accommodation a...
2023-09-2543 minThe Secret Serviced Podcast18. Angel Investors & Dickinson's FootIn Episode 18 The team come together to get some clarity on their brand vision, we launch a new feature on the podcast called At Your Serviced and Mark and Caroline talk about working with angel investors. Nikki Smith from Glasswing Stays is our first guest on At Your Serviced. You can connect with Nikki on instagram @glasswingstays, @mrandmrssmithdevelopments and @nikkismith ABOUT THE SHOW Mark and Caroline Winship own, operate and manage serviced apartments, holiday homes and hotels across the UK. In the Secret Serviced Podcast they lift the lid on t...
2023-09-1849 minThe Secret Serviced Podcast17. Creepy Crawlies & Turning Into A PsychopathIn Episode 17 More guests are freaked out by insects, Mark has an update on the new fire safety requirements for short-term let properties in the UK (link below) and Genna is back to talk about creating engagement through Instagram stories and plans to create a cohesive brand vision for Gateway Accommodation.Link to government guide to fire safety requirements for small paying guest accommodation: https://www.gov.uk/government/publications/making-your-small-paying-guest-accommodation-safe-from-fireABOUT THE SHOW Mark and Caroline Winship own, operate and manage serviced apartments, holiday homes and h...
2023-09-1154 minThe Secret Serviced Podcast16. Blackmailed by Guests & The Maintenance MachineIn Episode 16 Mark and Caroline deal with a guest who is trying to blackmail them with a negative review, Danielle calls in from the beach for a game of Review Roulette and the team talk systems for the management of maintenance issues across the portfolio as it continues to grow. ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business with an entertaining day-to-day, warts 'n all account of the highs and lows of the hospitality industryGETTING IN T...
2023-09-0454 minThe Secret Serviced Podcast15. £194k per month mortgage & where do we go from here?In Episode 15 Mark and Caroline meet with the bank and make friends with their neighbours at Eton House Hotel and Kim is back to tell us all about her bank holiday cleaning marathon!ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening!Follow the podcast o...
2023-08-2852 minThe Secret Serviced Podcast14. Join the Cue & Love Thy NeighbourIn Episode 14 Mark and Caroline tells us about a few teething issues at Eton House Hotel, we learn about their new guest communication solution and we catch up with Genna on driving direct bookings ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening!Follow the p...
2023-08-211h 00The Secret Serviced Podcast13. Keyboard Warriors & The Opening Night CurseIn Episode 13 The team are hit by the opening night curse at Eton House Hotel and Mark and Caroline become reluctant media stars as they work hard to raise awareness of the booking.com scandal. ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening!Follow t...
2023-08-141h 09The Secret Serviced Podcast12. Worst Guest Ever & Still No Dosh In Episode 12 Mark and Caroline call out booking.com for stealing their money and Kim tells us all about the worst guest they have ever encountered! ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening!Follow the podcast on Instagram @ secretservicedpodcast Send us...
2023-08-0748 minThe Secret Serviced Podcast11. Not So Smart Locks & Cutting The Ribbon In Episode 11 Mark and Caroline pull out all the stops to get Eton House Hotel ready for launch and they welcome Genna to the podcast for the first time to talk about her new role in sales and marketing at Gateway Accommodation ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever y...
2023-07-3158 minThe Secret Serviced Podcast10. Interior Design Fairies & Thieving LocalsIn Episode 10 Mark, Caroline and friends make a monumental effort to get Eton House Hotel ready for staging and photos next week, the Booking.com saga continues and Danielle its ready to surprise the pair with another couple of guest reviews that they’ve not seen before! ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subs...
2023-07-2447 minThe Secret Serviced Podcast9. Lovely landlords & Legal Hellfire In Episode 9 Mark, Caroline and Danielle are wined and dined by a landlord client, Kim worries about miniature humans and the team threaten Booking.com with legal action over withheld payouts.ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industryGETTING IN TOUCHPlease like/follow/subscribe to the podcast wherever you are listening!Follow the p...
2023-07-1739 minThe Secret Serviced Podcast8. Fires, furry friends & Jenson Button EPISODE 8 In Episode 8 the team respond to a fire evacuation event at The Madison Hotel, they try to make sense of Airbnb policy on service animals and Caroline makes plans for Jenson Button to cut the ribbon at the opening of Eton House Hotel. ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their serviced accommodation and hotels business in an entertaining account of the highs and lows of the hospitality industry GETTING IN TOUCHPlease like/follow/su...
2023-07-1051 min
The Secret Serviced Podcast7. An emotional goodbye and Pro Toaster PeopleEPISODE 7 In Episode 7 Caroline gets emotional about leaving her teaching job after 21 years, Mark is looking at a new guest communication and support ticketing system to meet the needs of the new-look team at Gateway Accommodation, Kim is confused about how guests manage to leave their dentures behind and the search for a plumber at Eton House Hotel continues! ABOUT THE SHOW Mark and Caroline Winship lift the lid on the inner workings of their often successful hospitality business. Operating a serviced apartments, vacation rentals and hotels across the UK mea...
2023-07-0352 minThe Secret Serviced Podcast6. Nutrient Neutrality & Bringing Love Island to The ForestWelcome to Episode 6 of The Secret Serviced Podcast coming to you all the way from sunny Spain!Mark and Caroline enjoy a food tour of Valencia with the marvellous Vivi from @indulgespain giving them lots of fresh enthusiasm and ideas for their own experiences project back in the UK. They are hit with something unexpected as they prepare their planning application for the new hotel and the team secure a booking for one of their properties to act as a TV set- next step Love Island! And Danielle is back to put them o...
2023-06-2536 minThe Secret Serviced Podcast5. Spotless spectres & transient tradesmen Join Mark and Caroline for another instalment of The Secret Serviced Podcast.Just when it looked like things were all going to plan with the new hotel development - the plumber goes AWOL! And yet another gremlin emerges in the form of a planning permission curve ball to say nothing of the ghost that just wants a good scrub! Kim is back to help with listener questions and Mark and Caroline tell us about the cleaner they had to let go this week. Please like, follow and subscribe wherever you...
2023-06-1940 minThe Secret Serviced Podcast4. A court summons and The Summer CraziesWelcome to Episode 4 of The Secret Serviced Podcast. It's been a tough week. Mark and Caroline face a court summons and the crazy summer guests are out in force!Danielle is back for another roll of Review Roulette - what will she have in store this time!Please like, follow and subscribe and also come and give us a follow over on Instagram @secretservicedpodcastWe would love to hear from you - send us a DM or a voice note on instagram @secretservicedpodcast. Do you have a...
2023-06-1249 minThe Secret Serviced Podcast3. Haunted Hotels & Living The Good LifeWelcome to Episode 3 of The Secret Serviced Podcast. Join Mark and Caroline has they recount the first night spent in their very own haunted hotel and a very pleasant day eating jam and chocolate in the forest! Ep 3 also sees the launch of Better Call Kim in which the team tackle access for the oldies and hot tubs!Please like, follow and subscribe and also come and give us a follow over on Instagram @secretservicedpodcastIf you are enjoying the podcast, would you give us a share, tag, mention on...
2023-06-0546 minThe Secret Serviced Podcast2. Hotels & Horrible ReviewsWelcome to Episode 2 of The Secret Serviced Podcast. Find out if Mark and Caroline finally got shot of the squatter in their new hotel and did they manage to get that pesky zero-valuation over-turned for their luxury holiday-let in the New Forest?? They also spin the wheel for the first time on Review Roulette. Listen to Danielle make them both squirm as she reminds them of the worst guest review they’ve ever had!! Please like, follow and subscribe and also come and give us a follow over on Instagram @secretservicedpodcastBe...
2023-05-2934 minThe Secret Serviced Podcast1: Squatters and Zero ValuationsJoin Mark and Caroline in this very first episode of The Secret Serviced Podcast as they tell you what they’ve been up to this week including dealing with a squatter at their new hotel and getting a zero valuation on one of their biggest projects as well as a preview of what you can expect in upcoming episodes including Review Roulette and Better Call Kim. Please like, follow and subscribe and if you enjoyed this episode would you leave a quick review? You can also follow The Secret Serviced Podcast over on inst...
2023-05-2228 minThe Secret Serviced PodcastIntroducing The Secret Serviced PodcastWelcome to The Secret Serviced Podcast.. the podcast all about the inner workings of a hospitality business!Mark and Caroline Winship launched their serviced accommodation business just before COVID struck but through all of the challenges that the last few years have thrown at the hospitality business they have managed to grow their business and they now operate serviced apartments, holiday rentals and hotels across the country. And now they've decided to open their doors and take you with them on their journey- revealing all the inner secrets of serviced accommodation as they...
2023-05-0802 min