Shows
PX Multifamily026 - Customer Disservice - When Communication Goes BadDoes great customer service really require a bad experience to teach us what not to do? Hopefully not—but sometimes, those painful moments are exactly what open our eyes to what matters most. In this short but powerful episode, Mary Gwyn shares a real-life communication failure that left her frustrated—and what we can all learn from it.Whether you're in property management, hospitality, or any customer-facing role, this episode is packed with simple yet powerful takeaways. Learn how empathy, proactive updates, and intentional communication can turn a potentially bad experience into a great one. This is your cras...2025-05-2112 minPX Multifamily024 - Make Someone's Day - EVERY Day!What if the secret to building a thriving multifamily community was as simple as making someone’s day? In this heartwarming episode, Mary Gwyn invites you to reimagine the everyday moments that shape your workplace, your team, and your residents’ experiences. Through touching personal stories and practical wisdom, Mary shows how kindness isn’t just nice—it’s powerful.From unexpected “wow moments” to intentional acts of empathy, this episode reveals how small gestures can make a big difference in customer service, team morale, and community connection. Whether you’re a property manager, a team leader, or just someone who care...2025-05-0710 min
History Tea TimeKing Charles II's MistressesCharles II, King of England, Scotland & Ireland from 1660 to 1685 is one of the most notorious lotharios in history. The swarthy sovereign started early and continued making love, sometimes multiple times a day, until the week he died at 54. His court was famous for it’s flagrant hedonism and he took both noble ladies and commoner actresses to bed. The women were certainly up for it. They took advantage of the charming King’s affections to gain wealth and power they would never have had access to otherwise. Those who were fortunate enough to bare the King one of his 13 ille...2025-04-0132 minPX Multifamily023 - Core Values Are Like SalmonWhat if the very core values you cherish—whether personally or within your company—aren’t as effortless as they seem? While core values might feel instinctual, truly living them out in the workplace takes commitment, resilience, and intentionality. In this episode, Mary Gwyn unpacks the hidden challenges of upholding core values and how they directly shape company culture.Just like salmon swimming upstream, core values demand perseverance and effort, especially in environments that challenge authenticity and positivity. So how can you and your team stay true to what truly matters, even when the current pushes agains...2025-03-2611 min
Smoke 'Em If You Got 'Em Podcast192. Aaron Gwyn on the Vanishing White Male WriterThis is a free preview of a paid episode. To hear more, visit smokeempodcast.substack.comNancy and Sarah are joined by Aaron Gywn — paragon of good will on Twitter/X (follow at x.com/AmericanGwyn), literature professor, and author of numerous works of fiction, including The Cannibal Owl — to discuss a recent viral story in Compact Magazine, “The Vanishing White Male Writer.” We talk about shifts in publishing/culture, the trap of identity, and what great literature can do. Since Gwyn is a Cormac McCarthy expert, we also discuss the controversial 2024 Vanity Fair story about McCarthy and his...2025-03-2526 min
A-Z PodcastEpisode 20: T is for Typhoid MaryIn this episode we learn about the true history of the long vilified Mary Mallon, more commonly known as Typhoid Mary. Thank you to Macy and Evelyn for their commentary. Intro, outro and editing by Oscar. Social Media:Insta: @azpod.castFacebook: A-Z PodcastTwitter: @AZ_Podcast 2025-02-281h 19PX Multifamily022 - Planes, Apartments & Customer Experience!What can the airline industry teach us about customer service—and how does it compare to the multifamily sector? In this episode of PX Multifamily, Mary Gwyn reflects on a recent flight experience that revealed the challenges of delivering exceptional service. She contrasts this with the dedication and servant leadership she sees in the multifamily industry, where going above and beyond is not just encouraged but essential.Mary dives into the importance of teamwork, core values, and creating positive experiences for customers, no matter the job title. Whether you're in hospitality, real estate, or customer service, th...2025-02-1906 minPX Multifamily021 - Positivity! More than Unicorns and Rainbows! | PX MultifamilyDoes positivity in business feel like chasing rainbows and unicorns? Think again. In this insightful episode of PX Multifamily, host Mary Gwyn reframes positivity as a core business value and a critical tool for fostering team dynamics and growth.
Mary challenges common misconceptions about positivity, demonstrating how it can transform feedback delivery and workplace interactions.Discover why assuming good intentions is a game-changer for team dynamics and how the 'Oreo Method' makes feedback not only constructive but uplifting. By the end of this episode, you'll gain practical tips for creating a work environment where positivity...2024-12-2508 minPX Multifamily020- It's Someone's Castle | PX MultifamilyMultifamily Excellence: Treating Every Home Like a Castle
What if every apartment you managed was a castle? In this episode, host Mary Gwyn redefines customer service with a simple yet powerful mindset shift.
Mary Gwyn shares a profound lesson inspired by her team member Lisa Bisher, Director of Property Management: Every apartment home is someone’s castle. Whether it’s a luxury unit or a more modest apartment, embracing this perspective sets a new standard for how multifamily professionals should approach property management and the delivery of exceptional customer service .
Mary recounts a pivotal experience with a maintenance supervisor, emph...2024-12-1805 minPX Multifamily019 - Quick "Momism": Put a Smile on your Face for the Whole Human Race!Multifamily Leadership: The Power of a Smile and a Positive Mindset
Ever wonder how something as simple as a smile can redefine leadership? It matters more than you think.
Mary Gwyn shares wisdom from her mother’s timeless “momisms” that hold incredible value for multifamily professionals. In this short but impactful episode, Mary unpacks the transformative power of a smile — not just for the benefit of others but for your own mindset. Whether you're on a Zoom call or leading your team, your positivity sets the tone.
Mary reflects on how perception is shaped by the energy we radiate and remi...2024-12-1103 min
The LIUniverse with Dr. Charles LiuA Double Dose of Physics with Dr. Betty Jensen and Dr. Mary Lou WestWhat was it like forging a career in physics as a woman in the 1970s? To find out, Dr. Charles Liu and co-host Allen Liu welcome the “Dynamic Duo of Physics” – physicist Dr. Betty Jensen and astrophysicist Dr. Mary Lou West.
As always, though, we start off with the day’s joyfully cool cosmic thing, a potential new revelation about Jupiter’s Great Red Spot. It seems that the current spot may be only 190 years old rather than 400 years old, and that the first spot described by Cassini in the 1600s may have actually disappeared in the early 1700...2024-12-0739 minThe LIUniverse with Dr. Charles LiuA Double Dose of Physics with Dr. Betty Jensen and Dr. Mary Lou WestWhat was it like forging a career in physics as a woman in the 1970s? To find out, Dr. Charles Liu and co-host Allen Liu welcome the “Dynamic Duo of Physics” – physicist Dr. Betty Jensen and astrophysicist Dr. Mary Lou West.
As always, though, we start off with the day’s joyfully cool cosmic thing, a potential new revelation about Jupiter’s Great Red Spot. It seems that the current spot may be only 190 years old rather than 400 years old, and that the first spot described by Cassini in the 1600s may have actually disappeared in the early 1700...2024-12-0739 minPX Multifamily018 - Hurricane Helene Recover - the First to Raise His Hand!When disaster strikes, communities come together—and the multifamily industry is no exception.
In this powerful episode of PX Multifamily, Mary Gwyn sits down with Burt Wray of Chadwell Supply to discuss his on-the-ground relief efforts after Hurricane Helene and how our multifamily teams are rallying to support those affected.
Hear how Burt and his team navigated the devastation in Western North Carolina, helping neighbors and residents in need.
From delivering clean water to organizing volunteers, Burt shares moving stories of resilience, community, and what it means to be a servant leader in a crisis.
Plus, learn about the or...2024-11-0630 minPX Multifamily017 - Hurricane Helene and Our Industry Heroes! - PX MultifamilyMultifamily Leadership in Action: Heroes of Hurricane Helene Recovery | People Experience
What happens when disaster strikes and power, water, and even 911 go offline?
In this episode of PX Multifamily, we uncover the incredible stories of how our industry stepped up in the aftermath of Hurricane Helene. More than just recovery — this is heroism.
Join us as Mary Gwyn sits down with Tina Baker, a board member of the Apartment Association of Western North Carolina, to explore how multifamily teams responded to the devastation caused by Hurricane Helene. This episode highlights our community's strength, compassion, and resilience, from creating life-saving co...2024-10-2432 min
Goodbye Forever MostlyS1 Bonus episode- A Halloween-Inspired Excerpt Reading.🥀Bonus episode! Here is a Halloween-inspired excerpt reading from my novel Shadows of a Name. Allow me to introduce Josephine Mary and Maxine Mary. Enjoy!Support the show2024-10-2022 minGoodbye Forever MostlyBonus Episode!This week's episode is a Halloween inspired excerpt reading from my novel Shadows of a Name. Allow me to introduce Josephine Mary and Maxine Mary. 2024-10-2021 minPX Multifamily016 - The Power's On-Ways to Help Hurricane Helene Recovery - PX MultifamilyWhen disaster strikes, how do we, as an industry, rise to the occasion?
Join me, Mary Gwyn, as we explore the human side of multifamily leadership during Hurricane Helene’s aftermath.
Today, I’m sharing a deeply personal experience from Spartanburg, South Carolina, where we faced the impact of Hurricane Helene head-on.
As we braced for the storm and witnessed the devastation, I saw firsthand how our multifamily community stepped up in the most challenging times.
From chainsaw-wielding team members to apartment associations rallying together, this episode highlights the resilience and compassion of our industry.
In this episode, you’ll hea...2024-10-1609 minPX Multifamily015 - The Connection Between Preventive Maintenance and The People Experience! | PX MultifamilyPreventive Maintenance Impacts the People Experience and Hiring in Multifamily
What does preventive maintenance have to do with keeping your team happy and attracting top talent? Let’s break it down!
Hey everyone, it's Mary Gwyn host of PX Multifamily, the People Experience podcast! Today, I’m waving a flag about preventive maintenance and the reality that it isn't just about fixing things — it's about enhancing the entire people experience and improving your hiring prospects.
Tracy Beck recently discussed risk management in multifamily, pointing out that preventive maintenance plays a critical role in reducing risks. Think of it this way: a...2024-10-0908 min
Ian McKenzie's Blues PodcastsACOUSTIC BLUES CLUB #605, SEPTEMBER 11, 2024 | Artist | Title | Album Name | Album Copyright |
| Donna Herula | The Soul Of A Man | Bang At The Door | |
| Elli de Mon | Downhearted Blues | Countin' The Blues |
| Doc Watson and Gaither Carlton | Willie Moore | Doc Watson and Gaither Carlton | Smithsonian Folkways
| Duwayne Burnside | She Threw My Clothes Out | Acoustic Burnside | |
| Tab Benoit | Standing on the Bank | 22 Special Blues Tracks |
| Michael Messer | Hum Dum Dinger From Dingersville | Diving Duck 1988 | |
| Cora Mae Bryant | Hambone | Sisters Of The South (Cd2) |
| Son Henry | Ribbon Of Tar | Ribbon Of Tar (New) |
| Lonnie Johnson and Eddie Lang | To Do This, You Got to Know How | Jazz Legends | |
| W.C. Handy Preservation Band - C...2024-09-1158 minPX Multifamily014 - The Benefit of Uncomfortable Seats | PX MultifamilyThe Uncomfortable Path to Multifamily Success: Get Out of Your Seat
Ever wondered how to truly drive success in the multifamily industry? Spoiler alert: it starts by getting out of your chair and into the field. Let's discuss why being uncomfortable is the key to thriving!
In this episode of the People Experience podcast - PX Multifamily, Mary Gwyn, Chief Innovator of Apartment Dynamics, challenges the status quo for leaders in the multifamily sector. She draws a powerful analogy between McDonald's hard seats and the necessity for leaders to actively avoid their comfort zones.
Mary advocates for leaders to "...2024-09-0406 minPX Multifamily013 - Betting On Resident Satisfaction? Good Luck With That! | PX Multifamily with Mary GwynThe Power of Resident Reviews in Multifamily Leadership | PX Multifamily
Love them or hate them, reviews are the lifeblood of resident satisfaction! Ignore them, and you risk losing your customers. Let’s discuss how to make the most of every review and elevate your community!
Welcome to PX Multifamily! Today’s topic can make or break your community: resident reviews. Mary Gwyn shares insights from her recent presentation at Apartmentalize 2024 in Philadelphia, emphasizing the importance of leveraging reviews to boost resident satisfaction and retention.
Are you willing to bet on your residents' satisfaction? The last encounter a resident has with...2024-08-2812 min
Let Your Ears Discover the Magic of Full AudiobookDrop Dead Gorgeous: Tome of Memories Audiobook by Mary EicherListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 810692
Title: Drop Dead Gorgeous: Tome of Memories
Author: Mary Eicher
Narrator: Mary Eicher
Format: Unabridged
Length: 04:12:34
Language: English
Release date: 08-15-24
Publisher: Authors Republic
Genres: Science Fiction & Fantasy
Summary:
Gwyn is having a hell of a day. Sure, her image in the mirror is gorgeous but she cannot remember her name and has no idea who or what she is. The past is a blank and her present is full of questions. As she moves into the future, Gwyn finds danger and absurdity abound.
She discovers she...2024-08-154h 12
Listen to Best Full Audiobooks in Science Fiction & Fantasy, FantasyDrop Dead Gorgeous: Tome of Memories by Mary EicherPlease visit https://thebookvoice.com/podcasts/1/audiobook/810692 to listen full audiobooks. Title: Drop Dead Gorgeous: Tome of Memories Author: Mary Eicher Narrator: Mary Eicher Format: Unabridged Audiobook Length: 4 hours 12 minutes Release date: August 15, 2024 Genres: Fantasy Publisher's Summary: Gwyn is having a hell of a day. Sure, her image in the mirror is gorgeous but she cannot remember her name and has no idea who or what she is. The past is a blank and her present is full of questions. As she moves into the future, Gwyn finds danger and absurdity abound. She discovers she is a grim reaper and...2024-08-1505 minPX Multifamily012 - Mary Gwyn and Jake Hughes - PX MultifamilyDiscover the transformative power of resident feedback and data-driven insights in the multifamily industry with Mary Gwyn and guest Jake Hughes.
Learn how maintenance and communication can elevate your property's reputation and ensure resident satisfaction.
Sponsored by https://www.chadwellsupply.com/multifamily, live from the NAA Apartmentalize conference.
Learn how effective maintenance and communication strategies can improve resident satisfaction and property reputation.
Key Takeaways:
Jake Hughes' Background: From working in the automotive industry to...2024-08-0318 minIan McKenzie's Blues PodcastsACOUSTIC BLUES CLUB #599, JULY 31, 2024 | Artist | Title | Album Name | Album Copyright |
| Reverend Gary Davis | Save Up Your Money, John D. Rockefeller Put The Panic On | See What The Lord Has Done For Me. The Ernie Hawkins Sessions (
| Andres Roots | Hello Neighbour #1 | Tartu Lockdown | |
| Jazz Gillum | I'm Not The Lad | Jazz Gillum Vol 4 (1946-1949) |
| Blind Willie Johnson | Jesus Is Coming Soon | Praise God I'm Satisfied |
| Big Bill Broonzy | Saturday Night Rub (9594) | Complete Recorded Works in Chronological Order Vol. 1
| Papa Charlie Jackson | Airy Man Blues | Papa Charlie Jackson Vol 1 (1924-1926)
| Mean Mary | Big Tour Bus | Portrait of a Woman Part 1 |
| Gwyn Ashton | Vanish Into Thin Air | MojoSoul | | |
| Lightni...2024-07-3158 min
PX MultifamilyMary Gwyn and Jake Hughes - PX MultifamilyDiscover the transformative power of resident feedback and data-driven insights in the multifamily industry with Mary Gwyn and guest Jake Hughes.
Learn how maintenance and communication can elevate your property's reputation and ensure resident satisfaction.
Sponsored by https://www.chadwellsupply.com/multifamily, live from the NAA Apartmentalize conference.
Learn how effective maintenance and communication strategies can improve resident satisfaction and property reputation.
Key Takeaways:
Jake Hughes' Background: From working in the automotive industry to becoming a data expert in multifamily.
Widewail's https://www.widewail.com - Voice of the Resident Report: Insights from analyzing 400,000 resident reviews.
Importance of Maintenance...2024-07-3117 minPX Multifamily011 The Magic Words: That's Just Awful | PX MultifamilyI've got an exciting episode on handling resident complaints with empathy in the multifamily industry! #MustWatch
From the experts at MultiFamilyMediaNetwork.com, this podcast episode covers practical techniques for improving the multifamily people experience.
You'll learn valuable insights from real-life examples that will help you enhance interactions with residents, leading to a more positive environment for everyone.
Be sure to LIKE this video and SUBSCRIBE to our channel for more multifamily content!
Discover the story of Carrie, a remarkable property manager who transformed a troubled community by using empathy and understanding.
Learn how her simple phrase, "That's just awful,"...2024-06-2206 minPX Multifamily010 The Resident Experience: The Data Tells All | PX MultifamilyI've got an exciting multifamily property management video for you today!
This podcast episode, from the experts at MultifamilyMediaNetwork.com, discusses the importance of the tour and move-in experiences.
You'll learn actionable insights and strategies to enhance resident satisfaction and boost your community's reputation.
Be sure to LIKE 👍 this video and SUBSCRIBE 🔔 to our channel for more multifamily management content!
In this episode, we discuss:
- The on-site staff has a significant role in positive resident reviews.
- How can we leverage AI support but not replace human interactions?
- The importance of increasing review volume during the tour stage...2024-06-1728 min
The Perks Of Being A Book Lover PodcastS10:Ep220 - A Traveling Book Club with Guests Marilyn Robbins and Sami Lien - 5/1/24Our website - www.perksofbeingabooklover.com.
Instagram - @perksofbeingabookloverpod
Facebook - Perks of Being a Book Lover.
To send us a message go to our website and click the Contact button.
We interact with book publicists pretty often, but a few months ago, one of them, Sami Lien, emailed and asked for recommendations about things to do in Kentucky around Derby. She explained that she is in a travel book club; they read books over the course of 12 months about a particular US location and then take a trip to visit. The novel Horse b...2024-05-011h 00
Forward Radio podcastsPerk S10:Ep220 | A Traveling Book Club with Guests Marilyn Robbins and Sami Lien | 5-1-24Our website - www.perksofbeingabooklover.com.
Instagram - @perksofbeingabookloverpod
Facebook - Perks of Being a Book Lover.
To send us a message go to our website and click the Contact button.
We interact with book publicists pretty often, but a few months ago, one of them, Sami Lien, emailed and asked for recommendations about things to do in Kentucky around Derby. She explained that she is in a travel book club; they read books over the course of 12 months about a particular US location and then take a trip to visit. The novel Horse by Geraldine Brooks was the book...2024-05-011h 00PX Multifamily009 - An Attitude Of Gratitude: Interview with Paul Rhodes - PX MultifamilyWelcome to this enriching episode of PX Multifamily, the exclusive podcast dedicated to enhancing people's experience in the multifamily industry.
Mary Gwyn and Paul Rhodes explore the value of gratitude and mindfulness and the significance of soft skills in the maintenance sector.
Paul shares his personal journey and professional insights on creating a fulfilling work environment through gratitude practices and thoughtful detachment.
These practices play a crucial role in employee satisfaction and overall workplace harmony.
If you enjoyed this...2024-04-2438 minPX Multifamily008 - When WOW Moments Become WHOA Moments - PX MultifamilyWhen Wow Moments Turn into WHOA Experiences in Multifamily Living
I've always believed in the power of moments, but this episode takes it to a new level! #PXMultifamily dives into what makes multifamily living unique: the WHOA moments that transform everyday interactions into unforgettable experiences.
Join us as we explore these incredible stories with our guests, reminding us that it's not just about the spaces we live in, but the memories we create within them. We're more than just leasing apartments; we're facilitating the creation of homes and memorable experiences. As Andrew beautifully puts it, we're helping our residents...2024-04-1712 minPX Multifamily007 WOW Moments with Ronald Harrington - PX MultifamilyWelcome to PX Multifamily, a Multifamily Media Network podcast. In this episode, Mary Gwyn chats with Ronald Harrington, training manager for Haven Residential, about creating WOW experiences in the leasing process - and you can expect a WOW response!
Ronald says creating memorable moments sets the resident's expectations for their future in your community. "I love seeing people's reactions. That's gonna stick with them." Just a little extra effort to create WOW has a big long-term payoff.
Mary provides extra WOW such as: answering phone calls and e-leads, giving undivided attention, and providing treats or simple giveaways. These things...2024-04-1011 min
The Multifamily HangoutEpisode 18-Mary Gwyn, Chief Innovator, Apartment DynamicsMary Gwyn, CPM, Chief Innovator of Apartment Dynamics, operates an innovative management company which successfully implements her marketing and maintenance strategies. A skilled in-person and web presenter, her training is based on proven solutions tested in her own company and designed to enhance revenue and improve the work experience for Maintenance and Leasing teams. She is a member of the National Apartment Association Education Institute (NAAEI) Faculty and best of all, she teaches clients to increase revenue, with techniques designed to leave nothing on the table! Mary’s training gets high marks for innovation and “edu-tainment!” Learn more at www.AptDynamics.co2024-04-0750 minPX Multifamily006 | The Sound Guy | PX MultifamilyI've recently witnessed an act of pure servant leadership that inspired me and filled me with gratitude.
Welcome to PX Multifamily - the People Experience Podcast. I'm your host Mary Gwyn, and I'd like to share an uplifting story from a recent committee meeting at NAA Advocate where an unexpected figure - the sound guy - demonstrates the essence of servant leadership.
Amid the hustle of setting up and managing the event's technical aspects, his simple unexpected act of kindness helped the attendees and underscored the profound impact of serving others.
Servant leadership isn't just about grand gestures; it's...2024-04-0303 minPX Multifamily005 | Power of No Blink Responses! | PX MultifamilyIn this insightful episode, Mary Gwyn unveils the critical role of leasing professionals in the multifamily industry and the importance of enhancing their people experience.
Diving deep into the art of relationship-building, Mary contrasts the strategies of warm lead salespeople against the realities of challenging emotionally charged conversations.
Mary introduces the innovative concept of 'no blink responses'—a technique designed to navigate difficult resident encounters with grace and efficacy. She emphasizes the indispensable value of scripting and coaching in cultivating competence and confidence among leasing professionals.
Competence breeds confidence, and leasing professionals can achieve unparalleled success through dedication to pe...2024-03-2710 min
Faith Foundations Discipleship106.3 - The Voice of the Martyred Part 3Gwyn's sharing how many of the New Testament Christians lived out the great commission, enduring persecution even to the point of death.
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Peter requested to be crucified upside down. Both Peter and Paul were both eventually martyred in Rome about 66 A.D., during the persecution under Emperor Nero. Paul was beheaded by the sword. Peter was crucified upside down at his...2024-03-2224 minPX Multifamily004 | Meet Me at the Watercooler | PX MultifamilyIn this insightful episode, Mary Gwyn delves into the often-overlooked significance of water cooler conversations within the multifamily industry.
These casual, serendipitous encounters aren't just about small talk; they're vital to building personal relationships, sharing innovative ideas, and maintaining a strong sense of community among team members.
This episode provides tools and insights to enhance team cohesion, foster innovation, and build a more connected workplace.
Please like, share, and subscribe for more valuable insights that can help transform your multifamily business.
Chapters 00:00
Introduction 00:30
Water Cooler Conversations 01:26
Transitions and Turmoil 03:19
The Importance of Communication 04:08
Creating Connection Opportunities 05:05
Budgeting for Team...2024-03-2008 minPX Multifamily003 | Here's a Sign That People Come First | PX MultifamilyDiscover how Mary Gwyn tackles the delicate balance of putting people first in your company, especially during the crucial times when long-standing positions become vacant.
Mary discusses the tiny yet impactful steps managers can take to alleviate the added pressures of hiring while managing their workload.
Don't let your team bear the brunt of unfilled roles!
For more insights and strategies on leading your multifamily business with a people-first approach, visit us at multifamilymedianetwork.com.
Key Takeaways:
It is essential to fill vacant positions promptly to reduce stress and workload on existing team members.
Strategies for managers to balance...2024-03-1307 minPX Multifamily002 | Firing Isn't Fun...But It Should Be Fair | PX MultifamilyIn this episode, Mary Gwyn discusses the importance of firing employees respectfully and effectively.
She shares a personal example of a poor firing experience and emphasizes the need for a well-defined process.
Mary provides tips for improving the firing experience, including clear communication in writing, scripting and rehearsing the conversation, and always providing a reason for the termination.
She advises against apologizing and highlights the importance of prevention through effective hiring and training.
Mary concludes by sharing his experience of being fired and its impact on her.
Takeaways:
Firing someone should never be a surprise and preceded by clear...2024-02-2611 minPX Multifamily001 Three Ways to Keep a RockstarIn this episode, Mary Gwyn discusses the concept of People's Experiences and their importance in the workplace. People Experience is broader than Employee Experience and requires intentional focus from employers.
The host emphasizes the value of employees and provides three gifts to enhance the People Experience: celebrating rock stars, paying employees fairly, and responding quickly to their needs.
The episode concludes with a reminder to be intentional and proactive in creating a positive People Experience.
People Experience is a broader concept than Employee Experience and requires intentional focus from employers.
Celebrating and recognizing employees as rock stars is crucial...2024-02-0807 min
Multifamily Matters10/7/2023 Multifamily Matters, Ep. 297 "BEST OF MULTIFAMILY MATTERS: MULTIFAMILY OVERLOAD – TIME TO SIMPLIFY, ELIMINATE AND AUTOMATE!"A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fabulous Mary Gwyn, the Chief Innovator at Apartment Dynamics…discussing reducing “pain points” for your team members by using the SEA method (Simplify, Eliminate, Automate).See omnystudio.com/listener for privacy information.2023-10-0952 min
The Seed: Conversations for Radical HopeFreedom Beyond Our Lifetimes with K. Melchor Quick HallK. Melchor Quick Hall is a popular educator, writer, and researcher. In this final episode of Season 3, she and Dwight explore the importance of nurturing practices of creative play, what it means to honor legacies of liberation and care, and what freedom and hope look like in our lifetimes and beyond.Read the transcript of this episode.–K. Melchor Quick Hall, PhD is a popular educator, writer, and researcher. She is the author of Naming a Transnational Black Feminist Framework: Writing in Darkness, and co-editor, with Gwyn Kirk, of Ma...2023-09-1927 min
The Impact PodcastEpisode 127: Tracking progress in CfW, part 2In this episode Fin and Jane are joined by Paul Phillips, headteacher at St Mary’s Catholic Primary School in Flint. They discuss how Impact has supported the school to track progress in Curriculum for Wales.
*This episode is a follow-up to episode 123, in which Fin and Jane spoke to the assistant heads of St Richard Gwyn Catholic High School.
Buy Power Up Your Pedagogy: https://www.amazon.co.uk/Power-Up-Your-Pedagogy-Illustrated/dp/1398388068
Subscribe to ImpactPlus today: www.impact.wales/impactplus
Hosts: Finola Wilson and Jane Miller
Producer: Darren Evans
Visit us at: www.impact.wales
Music: Power Shutoff by Craig Ma...2023-09-1331 min
Rereading Our ChildhoodRereading The Owl Service by Alan GarnerMary Grace and Deborah reread Alan Garner’s Carnegie Medal-winning 1967 novel The Owl Service, which tells the story of three teenagers, Alison, Gwyn, and Roger, who find themselves reliving a Welsh legend of love and betrayal that plays out over every generation. Discussed on this episode: A 2021 Guardian profile of Garner. Mary Grace recommends Lloyd Alexander’s The Chronicles of Prydain series and Susan Cooper’s The Dark is Rising series for fans of The Owl Service.The real-life dinner plates that inspired the book, at the Bodleian Libraries‘ Facebook page.2023-09-0746 min
Multifamily Matters8/26/2023 Multifamily Matters, Ep.291 "MULTIFAMILY OVERLOAD – TIME TO SIMPLIFY, ELIMINATE AND AUTOMATE!"A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fabulous Mary Gwyn, the Chief Innovator at Apartment Dynamics…discussing reducing “pain points” for your team members by using the SEA method (Simplify, Eliminate, Automate).See omnystudio.com/listener for privacy information.2023-08-2352 min
BookyliciousBookylicious Series 2 Episode 9 - Book of the Month 'The Sandman' by Neil GaimanIn this episode Gwyn and Paul explore the graphic novel ‘The
Sandman Volume 1: Preludes and Nocturnes’ by Neil Gaiman and its recent Netflix
adaptation. If you feel inspired to explore the world of graphic novels and
comics why not have a look at the excellent Page 45 bookshop site https://page45.com/
For most of the books we discuss in this episode go to the
bookshelf in our bookshop here https://uk.bookshop.org/lists/neil-gaiman-s-the-sandman-bookylicious-series-2-episode-9
Gwyn also mentions Joanna Biggs book ‘A Life of One’s Own’
which has only just been published...2023-05-2538 min
Hard Times and True Crimes12. The Murder of Little Mary PhaganIn 1913 a little girl was found brutally murdered in the basement of the pencil factory where she worked. The trial of the century would follow an arrest. Was the right man convicted? Music: "Hard Times" By Isaiah HildrethMale Narrator:Curtis HildrethSources:newspapers.comfindagrave.comWikipediaPrash's Murder Map : True Crime PodcastCrimes of the Centuries Podcasthttps://www.britannica.com/biography/Mary-Phaganhttps://www.tennessean.com/story/news/local/2020/02/20/alonzo-mann-says-jim-conley-murdered-mary-phagan/4819312002/https://pbsnc.pbslearningmedia.org/res...2023-04-131h 23