Shows
Remarkable Results Radio PodcastFriends Tribute to Maylan Newton [CC115]YouTube Video: https://www.youtube.com/watch?v=sHno0gsX_YA
Maylan Newton’s family has set aside July 26, 2025, for a special gathering to honor his life and legacy. The event will take place in Southern California, with more details to come. You can find updates and information here.
I’d like to take a few moments to reflect on Maylan’s impact, both on our industry and on me personally.
Whether in a classroom, on a phone call, or standing in front of an audience, Maylan had a way of speaking that was steady, articulate, and always meaningful. His words...
2025-05-2539 min
Remarkable Results Radio PodcastFriends Tribute to Maylan Newton [CC115]YouTube Video: https://www.youtube.com/watch?v=sHno0gsX_YA Maylan Newton’s family has set aside July 26, 2025, for a special gathering to honor his life and legacy. The event will take place in Southern California, with more details to come. You can find updates and information here. I’d like to take a few moments to reflect on Maylan’s impact, both on our industry and on me personally. Whether in a classroom, on a phone call, or standing in front of an audience, Maylan had a way of speaking that was steady, articulate, and always meaningful. His words...
2025-05-2539 min
My Father's ShopAmazing Women in Automotive ,honoring Maylan Newton.Join in as Melissa "Birdie" Patterson and Maryann Croce share future events for Amazing Women in Automotive. They talk about continuing the Legacy of Maylan Newton. Birdie is continuing the teachings of Maylan at different events. Maryann and Birdie will both be among the instructors teaching at ATRA later this year. ATRA - Automatic Transmission Rebuilders Association Hdqrs have moved to San Antonio and will be the site of this years event. The Amazing WIA also have a ladies retreat this year in Utah. For more information on upcoming events or to join in on weekly roundtables visit their...
2025-05-1947 min
Remarkable Results Radio PodcastFamily Dynamics in the Auto Industry with Maryann Croce [037] - Speak Up! Effective CommunicationThank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-BoundWatch Full Video EpisodeIn our episode today:Craig is talking about family business dynamics with Maryann Croce - Fellow Toastmaster at Remarkable Results Toastmasters, fellow Transmission Repair professional, and industry friend who knows the good - but understands the struggle so often described when you combine business and family.Fittingly…Today’s Word of the Day is:Neoptismnep·o·tismnounthe practice among those with power or inf...
2025-04-0748 minSpeak Up! Effective CommunicationFamily Dynamics in the Auto Industry with Maryann Croce [037]Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-BoundWatch Full Video EpisodeIn our episode today:Craig is talking about family business dynamics with Maryann Croce - Fellow Toastmaster at Remarkable Results Toastmasters, fellow Transmission Repair professional, and industry friend who knows the good - but understands the struggle so often described when you combine business and family.Fittingly…Today’s Word of the Day is:Neoptismnep·o·tismnounthe practice among those with power or inf...
2025-04-0748 min
Remarkable Results Radio PodcastFamily Dynamics in the Auto Industry with Maryann Croce [037] - Speak Up!Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-BoundWatch Full Video EpisodeIn our episode today:Craig is talking about family business dynamics with Maryann Croce - Fellow Toastmaster at Remarkable Results Toastmasters, fellow Transmission Repair professional, and industry friend who knows the good - but understands the struggle so often described when you combine business and family.Fittingly…Today’s Word of the Day is:Neoptismnep·o·tismnounthe practice among those with power or influence of favoring relatives, friends, or associates, especially by giving them jobs.Maryann brings a well earned perspective to this topic and pr...
2025-04-0748 min
Automotive Repair News TodayHonoring the Life of Maylan Newton | One of the Kindest People in AutomotiveSwitching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Maryann Croce, Lorraine Klein, and Melissa "Birdie" Patterson to honor the life and legacy of Maylan Newton. They each tell fascinating stories of how they met Maylan and what he then would mean to them through the years. Maylan had a passion for helping women in the industry, and each of these women are...
2025-03-0630 min
Remarkable Results Radio PodcastThe Unstoppable Framework for Auto Shop Owners Part 5: Build a Resilient Mindset and Plan Ahead [RR 1027]Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network In the fifth installment of the "Unstoppable Framework for Auto Shop Owners" series, Maryann Croce, a coach from Small Biz Vantage, shares her expertise on building resilience and effective planning for automotive professionals. Maryann emphasizes the importance of a resilient mindset, proactive planning, and continuous improvement. She offers practical tips, such as creating contingency plans and regularly assessing business processes. Maryann Croce, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full Video EpisodeUnstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: http...
2025-02-1829 min
Remarkable Results Radio PodcastThe Unstoppable Framework for Auto Shop Owners Part 5: Build a Resilient Mindset and Plan Ahead [RR 1027]Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network
In the fifth installment of the "Unstoppable Framework for Auto Shop Owners" series, Maryann Croce, a coach from Small Biz Vantage, shares her expertise on building resilience and effective planning for automotive professionals. Maryann emphasizes the importance of a resilient mindset, proactive planning, and continuous improvement. She offers practical tips, such as creating contingency plans and regularly assessing business processes.
Maryann Croce, Small Biz Vantage. Maryann’s previous episodes HERE.
Show Notes
Watch Full Video Episode
Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 9...
2025-02-1829 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]Thanks to our Partner, NAPA Auto Care Join Maryann Croce in the fourth episode of the Unstoppable Framework for Auto Shop Owners series. Discover essential strategies for building trust, loyalty, and a thriving business by staying customer-focused and adaptable. Learn about gathering and acting on customer feedback, streamlining customer experiences, offering added services, building referral networks, and staying current with industry trends and training. Maryann Croce, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full Video EpisodeHere's the downloadable worksheet link: https://bit.ly/3Yq4S4JUnstoppable Framework for Auto Shop Own...
2024-12-3125 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]Thanks to our Partner, NAPA Auto Care
Join Maryann Croce in the fourth episode of the Unstoppable Framework for Auto Shop Owners series. Discover essential strategies for building trust, loyalty, and a thriving business by staying customer-focused and adaptable. Learn about gathering and acting on customer feedback, streamlining customer experiences, offering added services, building referral networks, and staying current with industry trends and training.
Maryann Croce, Small Biz Vantage. Maryann’s previous episodes HERE.
Show Notes
Watch Full Video Episode
Here's the downloadable worksheet link: https://bit.ly/3Yq4S4J
Unstoppable Framework for Auto Shop Own...
2024-12-3125 min
The Limitless Leadership PodcastE51: 7 Pillars of Leadership w/ Maryann CroceWhat does leadership mean to you?What core principles are critical to effective leadership?Shop owner and business coach Maryann Croce joins us to break down the 7 pillars of leadership and how to apply each on a daily basis.
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
2024-12-1836 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]Thanks to our Partner, NAPA Auto Care
Focusing on the third part of a five-part 'Unstoppable Framework for Auto Shop Owners' series, Maryann Croce discusses strategies for optimizing processes and empowering teams. Mary Ann shares insights from her coaching experiences, including a case study of a client named Steve, who overcame burnout by streamlining operations and delegating tasks. The episode emphasizes the importance of continuous improvement, setting boundaries, and fostering a supportive team environment for business success.
Maryann Croce, Small Biz Vantage. Maryann’s previous episodes HERE.
Show Notes
Watch Full Video Episode
Here's the link to the fillable download: htt...
2024-12-0327 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]Thanks to our Partner, NAPA Auto Care Focusing on the third part of a five-part 'Unstoppable Framework for Auto Shop Owners' series, Maryann Croce discusses strategies for optimizing processes and empowering teams. Mary Ann shares insights from her coaching experiences, including a case study of a client named Steve, who overcame burnout by streamlining operations and delegating tasks. The episode emphasizes the importance of continuous improvement, setting boundaries, and fostering a supportive team environment for business success. Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full Video EpisodeHere's the link to the fillable download: https://bit.ly/4...
2024-12-0327 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]Thanks to our Partner, NAPA Auto Care Part 2 of the "Unstoppable" series, the episode focuses on "Mastering Your Finances." Maryann Croce emphasizes the importance of understanding financial statements, calculating profit margins, and managing cash flow. She shares practical advice on building financial reserves and separating personal and business finances. The conversation aims to empower shop owners with financial literacy, enabling them to make informed decisions and ensure business sustainability. Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full Video EpisodeUnstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/Here...
2024-11-0533 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]Thanks to our Partner, NAPA Auto Care
Part 2 of the "Unstoppable" series, the episode focuses on "Mastering Your Finances." Maryann Croce emphasizes the importance of understanding financial statements, calculating profit margins, and managing cash flow. She shares practical advice on building financial reserves and separating personal and business finances. The conversation aims to empower shop owners with financial literacy, enabling them to make informed decisions and ensure business sustainability.
Maryann, Small Biz Vantage. Maryann’s previous episodes HERE.
Show Notes
Watch Full Video Episode
Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997...
2024-11-0533 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
This 'Unstoppable Framework' is designed to help auto shop owners enhance their business operations and achieve a better work-life balance. Maryann Croce emphasizes the importance of defining core values and vision, which serve as guiding principles and a roadmap for the business. The discussion highlights how these foundational elements foster consistency, build trust with customers, and create a positive team culture.
Maryann, Small Biz Vantage. Maryann’s previous episodes HERE.
Show Notes
Watch Full Video Episode
Worksheet for Episode 1 Core Values and Vision https://bit.ly/47KwENK
Overview of the...
2024-10-1127 min
Remarkable Results Radio PodcastUnstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This 'Unstoppable Framework' is designed to help auto shop owners enhance their business operations and achieve a better work-life balance. Maryann Croce emphasizes the importance of defining core values and vision, which serve as guiding principles and a roadmap for the business. The discussion highlights how these foundational elements foster consistency, build trust with customers, and create a positive team culture. Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full Video EpisodeWorksheet for Episode 1 Core Values and Vision https://bit.ly/47KwENKOverview of the Unstoppable Fram...
2024-10-1127 min
Remarkable Results Radio PodcastDo You Have A No Culture, Culture In Your Business? [THA 399]Do you believe that every shop has a culture, whether intentional or not? Discover how to define your desired culture and lean into empowering leadership and personal development. This episode is packed with actionable insights and real-life stories to help you transform your shop’s culture from the ground up. Whether you’re struggling with high turnover or just want to create a more positive work environment, this discussion has something for everyone.
Dave Schedin, CompuTrek Automotive Management Systems. Dave’s previous episodes HERE
Maryann, Small Biz Vantage. Maryann’s previous episodes HERE.
Rick White, President and Lead Coach for 180BIZ, Listen t...
2024-09-2048 min
Remarkable Results Radio PodcastDo You Have A No Culture, Culture In Your Business? [THA 399]Do you believe that every shop has a culture, whether intentional or not? Discover how to define your desired culture and lean into empowering leadership and personal development. This episode is packed with actionable insights and real-life stories to help you transform your shop’s culture from the ground up. Whether you’re struggling with high turnover or just want to create a more positive work environment, this discussion has something for everyone. Dave Schedin, CompuTrek Automotive Management Systems. Dave’s previous episodes HERE Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Rick White, President and Lead Coach for 180BIZ, Listen t...
2024-09-2048 minMy Father's ShopAmazing Women in automotive share ASTA expo.Howdy folks , in this first episode Tools , Technology and Training sponsored by Milton Industries and Associated Equipment we highlight Amazing women in our industry. Tiffany Scherado brings in Becky Hester to talk about the ASTA Expo event in September of 2024. Maryann Croce also joins as one of the speakers at the event.
2024-08-0926 min
Stop Stepping in StupidThree-Day Weekends: Balancing Entrepreneurship and Life with Maryann CroceJoin Shawn as he dives into a heartfelt conversation with Maryann Croce, a seasoned entrepreneur in the automotive industry. They explore her journey from childhood influences to founding a successful family business, offering insights into overcoming challenges and finding balance in work and life.Website: SmallBizVantage.comLinkedIn: https://www.linkedin.com/in/maryanncroce/Facebook: https://www.facebook.com/SmallBizVantageInstagram: https://www.instagram.com/smallbizvantage/Youtube: https://www.youtube.com/@smallbizvantage7426
2024-07-1828 min
Ratchet+Wrench RadioRunning a Profitable, Sustainable, and Enjoyable ShopIn this episode, Maryann Croce, shop owner and founder/coach at Small Biz Vantage, talks about why shop owners can get bogged down by their businesses, what causes it, and seven leadership tips to help them get out of the rut and on top of their game.
2024-05-2238 min
FilkCastFilkCast Episode 248, May 1, 2024Send us a textMusicMake Believe - Filk Ontario 1 Heather Margetson - Who'll Come A-Filking? (Heather Margetson-Traditional) - https://heatherborean.bandcamp.com - @smoooomGlenn Simser - Filker Of The Night (Simser-A. L. Webber) Catherine Macdonald - Arise, My Love (Cynthia Mcquillin)Duane Elms - The Horseman And The LadyRuth Simmons, Steve Simmons, Mary Ellen Wessels, Clif Flynt - Bird Of Gold (Heather Rose Jones) Again Congenial Filk - Congenial...
2024-05-0156 min
Remarkable Results Radio PodcastStop Thinking of the Business as You: Think of it as a Separate Entity [RR 910]Maryann Croce discusses the importance of separating personal identity from business identity. Maryann, a coach and shop owner, emphasizes the need to recognize and embrace different roles in life, such as being a leader, family member, or partner. She suggests that separating these identities can lead to growth, team collaboration, and the ability to assess the business objectively. Viewing the business as a separate entity can lead to better delegation, clearer focus, and improved work-life balance. Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full VideoSeparating Your Identity (00:02:59) Discussion on the importance of separating one's identity and r...
2023-12-1536 min
Remarkable Results Radio PodcastAre You Turning Wrenches or Turning Profits? The Impact of Business Coaching [RR 897]Recorded Live at ASTE 2023 Maryann Croce and Maylan Newton highlight the importance of readiness for coaching, understanding motivations and goals, and the commitment required for positive change. The conversation also covers the significance of financial literacy, the challenges of understanding financials, and the role of coaches in helping individuals make better business decisions. Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Maylan Newton, ESI- Educational Seminars Institute. Maylan’s previous Episodes HERE Show Notes Watch Full VideoAssessing readiness for coaching (00:05:32) Discussion on the importance of asking why coaching, why now, and why the particular coach.Commitment required for coaching (00:06:58) Exploratio...
2023-10-3150 min
Remarkable Results Radio PodcastConference ROI: Extend Your Conference Investment 10X [RR 886]Carm Capriotto and Maryann Croce discuss the importance of attending industry conferences and how to maximize their value. They provide tips such as having a growth mindset, planning ahead, and taking action on what is learned. They emphasize the value of networking, exchanging contact information, and respecting sponsors, speakers, and vendors. They also recommend documenting insights, taking pictures and videos for social media, and representing your business professionally. After the conference, they suggest debriefing, discussing takeaways, and creating a plan of action. Maryann, Small Biz Vantage. Maryann’s previous episodes HERE. Show Notes Watch Full Video EpisodePre-Conference Preparation (00:06:41) Tips on how t...
2023-09-2228 min
ASA PodcastEpisode 91 – The ASA X50 Conference Offers Insights into OEM TechnologyEpisode 91 – The ASA X50 Conference Offers Insights into OEM TechnologyThe ASA X50 Conference & Expo is a new virtual training and trade show event with a twist. With 50 of the top trainers in the industry, a convention-center feel, and opportunities for networking, one-on-one vendor meetings, and much more, it’s a two-day event that delivers a truckload of value! In this episode, we talk with Maryann Croce about her class on The Invisible Culture, along with Mark Allen from Audi and Jason Sanders from Nissan about some of the new technology from the OEM’s that will impact...
2021-04-1422 min
For The Record - ArchiveFinancial struggles. Gain Control of your FinancesWith me is Maryann Croce from SmallBusinessvantge.com. She and her husband Tony also own Croce Transmission in Norwalk, CT.As a business owner, she can chalk up many a mistake that has turned into wisdom. She has been there and done that and shares 5 key principles to help a startup business person get ahead of the game. She is speaking to resilience, commitment, getting help, being curious and giving. Learn why messaging, relationships and financials are vital no matter what stage you are and your business is currently in. Don’t believe you need to go it al...
2020-03-2607 min
For The RecordFinancial struggles. Gain Control of your Finances [FTR 090]Maryann Croce, who with her husband Tony own Croce Transmissions in Norwalk CT is also a business coach with her company smallgizvantage.com She has a strong message of financial survival. Find the show notes at remarkableresults.biz/f090 In spite of our current Covid-19 situation, Maryann’s For The Record monologue drives the perfect point. Surviving your financial struggles. Gain Control of your Finances.
2020-03-2607 min
Town Hall AcademyOpen Forum: Ask the Shop Owner – Part 2 [THA 160]Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes (https://remarkableresults.biz/?s=%22bizub%22) .Maryann Croce was a banker turned business owner. Tony was a technician turn...
2020-02-2750 min
Town Hall AcademyOpen Forum: Ask the Shop Owner - Part 2https://youtu.be/fi3oBrNmE9Q
Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes (https://remarkableresults.biz/?s=%22bizub%22) .
Maryann Croce was a banker turned business ow...
2020-02-2700 min
ASA PodcastEpisode 3 - Growing Techs Through MentoringMaryann Croce, owner of Croce’s Transmission Specialists in Norwalk, CT, shares her thoughts on why you should stop worrying about the technician shortage and do something about it! Mentoring is one answer, she says, and it’s a solution that offers many benefits. Listen to how one shop owner is finding the talent she needs to succeed!· The tech shortage is real and was created over generations· Shop owners share some responsibility for the problem· Learn to be a resource to your team and the next generation· Mentoring is a great opportunity to gro...
2019-10-3017 min
Town Hall AcademyTHA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the AftermarketUp Your Game: Become a Level Five Leader and Improve You and the AftermarketThink of this podcast like 9 five minute Ted Talks. Here are the topics covered, Listening, Resilience, Learn to be a CEO, Perseverance, Invest in your Staff, Delegate and Get Out of the Way, Be Your Word, Have High Expectations of your Team and Train Within.My guests each chose their topic and were given five minutes to present a succinct narrative for you.Vic Tarasik, Major Accounts Director with RLO Training, Maryann Croce of Croce Transmissions in Norwalk, CT and...
2019-01-021h 06Town Hall AcademyTHA 100: Up Your Game: Become a Level Five Leader and Improve, You, Your Business and the AftermarketYour Learning Curve Never Sounded So Good
This episode is not intended to give advice on the tax law or accounting principles. Please check with a professional for all your tax or accounting requirements.
The Panel:
Vic Tarasik is the Major Accounts Director with RLO Training and a former shop owner for 30 years. Previous Episodes (https://remarkableresults.biz/?s=%22vic+tarasik%22) .
Maryann Croce of Croce Transmissions in Norwalk, CT and business adviser at smallbizvantage.com. Previous Episodes (https://remarkableresults.biz/?s=%22maryann+croce%22) .
Bob Greenwood, AMAM, is President and CEO of Automotive Aftermarket E-Learning Centre. Previous Episodes (https://remarkableresults.biz/?s...
2019-01-0200 min
Town Hall AcademyTHA 093: How Not To Be a Micro ManagerStop Being a Micro ManagerHave you ever said I need to give my people the freedom to spread their wings and make more decisions? Ever wondered why they won’t. It could be because you are a micro manager. If you are a micro manager discover why you need to stop. Sharing their first-hand experience is Maryann Croce of Croce Transmissions in Norwalk, CT, and smalllbizvantage.com, Dennis McCarron, Executive Director of Dealer Strategic Planning and Tom Lambert, President of Shadetree Automotive. These three have the experience to share with you how and why you ne...
2018-11-1449 minTown Hall AcademyTHA 093: How Not To Be a Micro ManagerYour Learning Curve Never Sounded So Good
Dennis McCarron, formerly Bridgestone’s National Management Instructor, joined Dealer Strategic Planning, Inc. (DSP) as a group facilitator and is now Executive Director. This is Dennis’s second appearance on the podcast.
He passionately studies behavior analysis and teaches sales. His experience includes 8 years managing retail stores for Bridgestone and 10 years designing, instructing and facilitating Bridgestone’s management courses. This development training covered the company’s 2,200 retail locations.
I asked Dennis to come back in part two to share his sales philosophy. The talking points below will outline all the great wisdom that Dennis sha...
2018-11-1400 min
Town Hall AcademyTHA 057: Your Profit & Loss Statement. Learn it. Love it.The Power of Strong Financial StatementsNo question that knowing the value of your Profit and Loss Statement helps you grow a strong, viable and profitable company. Many shop owners have not gotten intimate enough with the value of their financial statements. The episode with Maryann Croce from Croce Transmissions in Norwalk, CT, Mark Roberts from Schertz Auto Service in Schertz, TX and Bob Greenwood, AMAM, president of Automotive Aftermarket e-Learning Center show the power of an accurate P & L.We also talk about the Balance Sheet and the extreme value in accurate finical...
2018-03-0753 minTown Hall AcademyTHA 057: Your Profit & Loss Statement. Learn it. Love it.Your Learning Curve Never Sounded So Good!
Helping automotive aftermarket professionals improve; one lesson at a time.
Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
The Academy Panel:
Maryann Croce of Croce Transmissions in Norwalk, CT was opened in 1999. Maryann was a banker turned business owner. Tony was technician turned shop owner. A big transition on their parts and that extensive wisdom makes Maryann the perfect guest on the Academy series.
Their 4 bays, 4 techs, and one service advisor shop is successful because as husband and wife Mary...
2018-03-0700 minTown Hall AcademyTHA 055: The Importance of Back Office Operations – Part 2The Power Center of your Business is in the Back Office PART 2Amy Mattinat, Jacquie Walter Hower, Maryann Croce and Kim Auernheimer discuss Human Resources and Marketing. Two very important responsibilities of the CEO and back office team.Highlights: The legal document called an employee handbook, hire slow-fire fast, know your candidate’s personality and hire for a culture fit. Track your marketing efforts, never shoot in the dark you may not be spending your money wisely. Have a good referral program for your advocate customer and your brand’s image needs to be cons...
2018-02-2157 minTown Hall AcademyTHA 055: The Importance of Back Office Operations – Part 2Your Learning Curve Never Sounded So Good!
Helping automotive aftermarket professionals improve; one lesson at a time.
Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
Watch like a DOCUMENTARY … Learn like a SEMINAR.
In Part One we discussed Controls, Operations and Accounting/Finance. Listen HERE (https://remarkableresults.biz/a044/) .
The Academy Panel:
Amy Mattinat is the owner and manager of Auto Craftsmen in Montpelier, VT. Her shop is an ASE Blue Seal Shop, AAA approved and she is a member of ASA, SBN & WiAC. Along with r...
2018-02-2100 minTown Hall AcademyTHA 044: The Importance of Back Office Operations – Part 1The Power Center of your Business is in the Back Office.In this Part One Amy Mattinat, Jacquie Walter Hower, Maryann Croce and Kim Auernheimer discuss controls, operations and accounting/finance.Highlights: Cash accountability, bank statements, trust and verify. The three stages of a business and the power of communication. With good systems, you can find where any breakdown occurred. Also discussed is team buy-in, QuickBooks, keeping good records, budgeting and cash flow.
2017-12-0654 minTown Hall AcademyTHA 044: The Importance of Back Office Operations – Part 1Your Learning Curve Never Sounded So Good!
Helping automotive aftermarket professionals improve; one lesson at a time.
Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
Watch like a DOCUMENTARY … Learn like a SEMINAR.
In Part Two we discussed Human Resource and Marketing. Listen HERE (https://remarkableresults.biz/a055) .
The Academy Panel:
Amy Mattinat is the owner and manager of Auto Craftsmen in Montpelier, VT. Her shop is an ASE Blue Seal Shop, AAA approved and she is a member of ASA, SBN & WiAC. Along with running h...
2017-12-0600 minTown Hall AcademyTHA 040: The Extreme Value in Doing a SWOT On Your BusinessThe Power of Performing a SWOT (Strengths, Weaknesses, Opportunity, Threats) Review of Your Business.Join Maryann Croce, Greg Bunch and Murray Voth for a wide-open discussion on the power and value doing a SWOT on your business. These three aftermarket professionals know the worth and outcome of a well-done SWOT.Involve your team, assign priorities to the outcome and create a timeline to do the things discovered in this exercise. You are creating a strategic plan to best prepare your company for doing business in today’s market and into the future.Go to th...
2017-11-0849 minTown Hall AcademyTHA 040: The Extreme Value in Doing a SWOT On Your BusinessHelping automotive aftermarket professionals improve; one lesson at a time.
Academy Panel:
Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
Watch like a DOCUMENTARY … Learn like a SEMINAR.
The Academy Panel:
Greg Bunch is the owner of Aspen Auto Clinic, a five-location automotive and service business in Colorado. Greg started his passion for cars at 15 when he began rebuilding a 1966 Volkswagen Bug. Greg has moved from a Volkswagen mechanic to ASE Master Technician, to Management, to starting his shop 18 years ago in his garage, to an award-winning mu...
2017-11-0800 minTown Hall AcademyTHA 021: Getting Things Done: A Discussion on the Challenges of Time ManagementLearn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
Watch like a DOCUMENTARY … Learn like a SEMINAR.
Helping automotive aftermarket professionals improve; one lesson at a time.
Academy Panel:
Greg Skolnik, Owner, Manager, and Master Technician, att Motor Works, Inc in Rockville, MD. He is certified as a Master Automobile Technician and holds the prestigious L-1 advanced engine performance and emission analysis certification. In November of 2004, Greg also received his (A.A.M.) degree from the Automotive Management Institute. Hear Greg’s episodes Academy on Improving Customer Loyalty (https...
2017-08-0700 minTown Hall AcademyTHA 013: Expense Control – Best Practices>
Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
Watch like a DOCUMENTARY … Learn like a SEMINAR.
Helping automotive aftermarket professionals improve; one lesson at a time.
Academy Panel:
Maryann Croce of Croce Transmissions in Norwalk, CT and a former banker. Along with her husband Tony they own the shop they purchased 17 years ago. Their 4 bays, 4 techs and one service advisor shop is successful because as husband and wife Maryanne and Tony work at their roles and have abundant trust in each other. Maryanne is also a...
2017-06-2900 min