Matthew Baird - Podcast Details

Shows

The Social Housing Round TableCIH Vice President Nominee SpecialThis week’s Round Table gave space to an important moment in the social housing calendar: the Chartered Institute of Housing’s Vice-Presidential election. Five candidates — Evie Copeland, Thomas Sutton, Katrina Henshaw, Paul Smith and Hony Premlal — joined Matt Baird for an open conversation about their vision, motivations and hopes for the future of the sector. Expect: – Honest reflections on lived and professional experience – A range of perspectives – A shared belief in collaboration, equity and accountability This was an unusually open forum for a leadership discussion — one where everyone got a voice. ...2025-07-081h 28

The Social Housing Round TableDriving Change Through Resident VoicesWhat does it look like when a housing provider fully commits to listening, reflecting and responding to feedback—not just in principle, but in practice? In this episode, Joe Williams from Settle joins Matt Baird to share an honest and refreshingly open account of their approach to feedback, culture change and continual improvement. Joe doesn’t gloss over what’s gone wrong. Instead, he shares the real journey: from discomfort and pushback to meaningful progress. Expect thoughtful insights on: – What it takes to build a feedback-led culture – Why accountability must be shared, not siloed...2025-06-1759 min

The Social Housing Round TableBeyond the Surface: The Real Cost of Damp and MouldIn this episode of The Social Housing Round Table, James Green of Breathe Pure joins Matt Baird to shine a light on one of the sector’s most urgent and frustrating issues: damp and mould. With honesty and urgency, James challenges the sector’s complacency, calling out the gap between intent and action five years after the tragic death of Awaab Ishak. The session explores: – The real human cost of poor living conditions – Whether the sector has the willingness to act – What needs to change now to prevent further tragedy An unfilte...2025-06-041h 01

The Social Housing Round TableHousing and Politics - For People Who Don't Like the Politics!How strong is the relationship between politics and social housing? Tune in to this episode of The Social Housing Round Table for a candid discussion with Eddie Hughes, Former Housing Minister, as we explore the complex dynamics between MPs, Registered Providers, Local Authorities, constituents and the wider social housing landscape. We move beyond policy debates to examine where these relationships excel, where they falter and how we can foster more productive change. This was a hugely popular session with some great discussion around key issues. Tune in to the replay today! Ma...2025-04-0159 min

The Social Housing Round TableThe Benefit of Long-Term Planning in RetrofitThis episode of The Social Housing Round Table features Andrew Todd, Head of Net Zero Carbon at Sureserve, leading a crucial conversation on long-term retrofit planning. We discussed strategies for effective resident engagement, avoiding a "guinea pig" scenario and ensuring a smooth transition to new technologies. Discover the importance of clear communication, quality installations and post-retrofit support in creating warm, affordable and healthy homes for social housing residents. Massive thanks to Sureserve for sponsoring this session and of course to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel s...2025-03-251h 00

The Social Housing Round TableBuilding Resilience Within Young People to Support Sustainable TenanciesWhat does it truly take to support young people transitioning from care to independence? Join The Social Housing Round Table for a for a very passionate discussion on the challenges of young people leaving care with Sureya Gulzar, Head of Social Business at Black Country Housing Group and Rebecca Riley, Head of Communities and Projects at HACT. We also delve into Black Country Housing Group's "Foundations for Life" programme, exploring their journey from care to mentor through impactful partnerships. Discover how this initiative is co-creating solutions with young people, addressing support gaps and fo...2025-03-181h 03

The Social Housing Round TableTenant Satisfaction Measures: One Year OnJoin us for a lively and insightful discussion on Tenant Satisfaction Measures (TSMs) with Kate Dodsworth, Chief of Regulatory Engagement for The Regulator of Social Housing. In this episode, we explore best practices, key findings from the first year of implementation and early metrics for year two. Kate also addresses a wide range of questions from industry professionals and tenants, providing valuable insights into the challenges and opportunities surrounding TSMs. Whether you're a housing provider, a tenant or simply interested in the future of social housing, this episode offers a comprehensive overview of the...2025-03-1158 min

The Social Housing Round TableCreating a Community to Support Housing Officers in BurnoutAre you a housing officer feeling the strain of the job? Do you ever feel like you're on the brink of burnout? In this episode of The Social Housing Round Table, we're joined by Chris Garlick, a housing officer at Accent Housing, to discuss the all too common issue of burnout in the housing sector. Chris shares his research on the topic, including the shocking statistic that 65% of housing officers would leave the sector if they could. He also discusses the importance of self care and how to recognise the warning signs of burnout. If yo...2025-03-041h 00

The Social Housing Round TableTransforming Procurement with Long-Term Partners Through True Added ValueCatch the replay of this week's Round Table session on redefining social value in social housing and gain valuable insights from industry leader Craig Bell, owner of Bell Group! In this thought-provoking session, we explored: The true meaning of social value: We challenged the status quo and dove deep into what REALLY constitutes social value in the context of procurement and long-term partnerships. Accountability and Measurement: We discussed how to effectively measure social value and hold procurement suppliers accountable for their commitments. Resident Engagement: We examined the crucial role of resident...2025-02-2559 min

The Social Housing Round TableRent Regulation: A Deep DiveEver wondered how rent is calculated in social housing? It's a bit of a maze, really! Join us as we chat with Samantha Grix, a whiz in rent regulation, who breaks down this complex topic in plain terms. We'll explore the latest rules, common mistakes, and the potential impact of rent changes on tenants and housing providers. Plus, we'll discuss why it's so important for everyone to understand rent regulation – from housing professionals to tenants. Whether you're a tenant, work in housing, or simply curious about this important issue, tune in for an informative and en...2025-02-181h 00

The Social Housing Round TableIs There a Seat at the Table? Ethnic Minority Voices in Tenant EngagementTune in to what is a compelling discussion on the critical issue of ethnic minority representation in social housing. Our guest, Kai Jackson, shares her groundbreaking research and the journey that led her to uncover the systemic barriers and generational mistrust that hinder engagement. In this episode, we delve into the key findings from Kai's report, exploring the challenges faced by both tenants and staff in creating a truly inclusive environment. We discuss the importance of cultural competency, targeted communication and proactive outreach in building trust and fostering meaningful engagement. We also examine the innovative "...2025-02-111h 01

The Social Housing Round TableLeveraging Technology to Reduce IsolationWelcome to the Social Housing Roundtable, the podcast where we discuss the latest trends and innovations in social housing! In this episode, we're joined by Richard Walker, Home Services Director at Pickering and Ferens homes, who will be sharing their journey towards creating a more connected and engaged community for their older residents. Richard discusses the challenges they faced in communicating with residents and promoting health and wellbeing initiatives, and how they overcame these challenges through the implementation of PFH Connect. He shares the positive outcomes they've seen, including increased resident engagement, improved tenant satisfaction and a si...2025-02-0458 min

The Social Housing Round TableChallenges and Solutions for Creating Warmer HomesIn this eye-opening episode of The Social Housing Round Table, we delve into the critical need for improved data and communication across the social housing sector. It's evident that despite the tireless efforts of many dedicated individuals, the sector still faces significant challenges. This episode explores the issues of trust, accountability and communication, highlighting the urgent need for better collaboration and understanding. We hear from Andrew Tod, who, in a session sponsored by SureServe, sheds light on the crisis in retrofitting social housing. He addresses the skills shortages, funding gaps and policy inconsistencies hindering progress...2025-01-281h 01

The Social Housing Round TableManaging WIP RepairsJoin us for a lively discussion on a challenge that keeps every housing maintenance manager up at night: managing work in progress (WIP) repairs. This week's Social Housing Round Table dives deep into the world of repairs, tackling the "WIP mountain" head-on. Inspired by a "Social Housing" viral post from Duncan Palmer, this episode brings together a group of voices to share their experiences, insights and potential solutions for tackling those ever-growing repair lists. Expect a candid conversation exploring the complexities of WIP in social housing, with no easy answers but plenty of shared learning. T...2025-01-211h 00

The Social Housing Round TableTackling HomelessnessIn this episode of The Social Housing Round Table, we're diving into a truly impactful session featuring the incredible Rachel Holliday from Time to Change West Cumbria. Hear how Rachel, with the support of Alertacall Ltd, is making a tangible difference in her community to combat homelessness and learn how we can all make a difference. Tune in now and discover how collaboration and determination can create a brighter future for everyone. A massive thank you to Rachel for joining us and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as m...2025-01-141h 00

The Social Housing Round TableThe Sector Risk Profile: Our Risk LandscapeWhat are the biggest risks facing social housing in 2025? The answers might surprise you. At today's Social Housing Round Table, Becky Tucker from House of Risk gave a fascinating overview of the sector's risk profile. With economic uncertainty, regulatory changes and the growing threat of cybercrime, it's more important than ever for housing organisations to stay ahead of the curve. A massive thank you to Becky for her expert analysis and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology...2025-01-0759 min

The Social Housing Round TableSocial Housing Round Table 2024 WrappedAnd that's a wrap! Tune in for our final episode of The Social Housing Round Table of 2024. We shared some key insights from the past year and were joined by The Social Housing Round Table's Head of Partnerships, Elaine Middleton who shared her journey and role with us. There's also a sneaky Christmas Quiz in there for anybody who wants to test their Christmas knowledge! A big thank you to Alertacall Ltd for sponsoring the round table in 2024. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.2024-12-171h 12

The Social Housing Round TableBuilding a Community to Fix Social Housing DataIn our latest episode of the Round Table on 10th December 2024, we were joined by George Weyman and Adam Botterill of TPXimpact | B Corp™ to discuss their work so far on social housing data, what's to come and how you can get involved. A big thank you to TPXImpact for sponsoring this session and to Alertacall Ltd for sponsoring the round table in 2024. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. 2024-12-101h 08

The Social Housing Round TableThe Digital Engagement Journey with CustomersIn our latest episode of the Round Table on 3rd December 2024, we were joined by the wonderful Kate McArdell-Broome from Johnnie Johnson Housing. We enjoyed opening up discussion on the digital engagement journey with customers and had some excellent input from attendees. Another fantastic episode! A special thanks to Alertacall Ltd for sponsoring the 2024 Round Table series! Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact. 2024-12-031h 11

The Social Housing Round TableSocial Value Week Round UpIn our bonus Round Table session on Friday 29th November, we were joined by the incredible G15 SVLG team – Fiona Fletcher Smith, Aaron Dohnt, and Deborah Williams – for a special deep dive into their Social Value Week. In this episode, we heard firsthand about the impactful initiatives happening within the G15, gained exclusive insights from their week dedicated to social value and even got to know some of the incredible award finalists. A special thanks to Alertacall Ltd for sponsoring the 2024 Round Table series! Alertacall helps as many people as possible feel safe, connected and inform...2024-12-011h 54

The Social Housing Round Table16 Days of Activism Against Domestic AbuseIn our Round Table session today, we teamed up with the Chartered Institute of Housing for a powerful session focusing on the UN Women's 16 Days of Activism against Gender-Based Violence campaign. We were joined by Alison Inman OBE, Stephanie Morphew and James Strang from the Chartered Institute of Housing for a conversation about the #NoExcuse initiative and why it's crucial to stand against violence against women and girls - a fantastic session with some really great input and insights! A special thanks to Alertacall Ltd for sponsoring the 2024 Round Table series! Alertacall helps as many...2024-11-261h 13

The Social Housing Round TableThe ethics of allocating social hosuing to create mixed communitiesIn this Round Table session, we were joined by the wonderful Jess Page of Bridge Housing Solutions and opened up conversation on the ethics of allocating social housing and whether the lettings process is creating equitable communities or simply willing to allow some people with vulnerabilities into any home that might just "do the job", regardless of the community around them. Massive thanks go to Bridge Housing Solutions for sponsoring this session and to Alertacall for sponsoring this episode. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology...2024-11-191h 10

The Social Housing Round TableMentally Healthier Social HousingIn this Round Table session, we looked at the links between social housing and mental health, considering children's experiences and offering some real-life examples of how to improve mental health using housing association tools. This was the final session of the incredible 'Health and Housing' series from the collaboration between whg and The Social Housing Round Table and we were joined by Connie Jennings, Charlotte Rainer and Edward Davie! Of course, massive thanks go to whg for sponsoring the 'Health and Housing' series and to Alertacall for sponsoring this episode. Alertacall helps as many people...2024-11-121h 13

WILDsound: The Film PodcastEP. 1351 - Filmmakers Suzanne Baird & Julie Tondreau (GIN RUMMY)GIN RUMMY, 17min., USA Directed by Suzanne Baird I’m excited to share our project made from love and friendship..Three best friends have been playing Gin Rummy every week for over 50 years. On this Gin Rummy night they have made other plans as a final bonding of the trio. Get to know the filmmaker Suzanne Baird: What motivated you to make this film? There were several motivators. The biggest was that my mother was dying from Dementia. It was an illness that she had for about 10 years and was in the final phases. At th...2024-11-0900 min

The Social Housing Round TableIs it Time to Rebrand Scrutiny with Claire Blacka from Tentacles ConsultancyToday we were joined by Claire Black of Tentacles Consultancy to discuss whether tenant's scrutiny needs a rebrand! This episode of The Social Housing Round Table has been kindly sponsored by Alertacall. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-11-051h 11

The Social Housing Round TableUnify Networks: Promoting Diversity of Thought - Now What's Next?Today we were joined by Dami Sosanya Co-Chair of Unify Network and Alozie Ohuonu Vice Chair of Unify Network to discuss Promoting Diversity of Thought - Now What's Next? This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-10-291h 00

The Social Housing Round TableConsumer Standards: Older and Vulnerable ResidentsTodays we were joined by Sir Norman Lamb Former Member of Parliament and Minister of State for Care and Support for this special SHRT with Alertacall to discuss Consumer Standards: Older and Vulnerable Residents This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-10-221h 01

Confessions of an ungodly cult leaderAl Baird explains why a cover-up is not a cover-up.This is a recording of Al Baird around 2021/22 addressing a closed session of a group of older church members. These members were trying to gain clarity on the way the sin (it has not been disclosed exactly what the sin was) of a high ranking top leader, was handled and why it only came out 6 years later. I have removed all the names (the volume dips), including the church location, because really this could be anytime, any place in the history of the ICOC. This is how the sins of top leaders have always been ha...2024-10-1712 min

The Social Housing Round TableWhy Mental Health First Aid alone isn't the answerTodays host Elaine Middleton was joined by Jennie Blake, Founder, Trainer and Consultation to talk about why mental health first aid alone isn't the answer. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-10-081h 00

The Social Housing Round TableReport Launch ‘Home Encounters’ : Understanding and improving the emotional impact of home visitsToday we were joined by Dr Hannah Absalom, Research consultant to discuss the launch of the report "Home Encounters" This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-09-261h 00

The Social Housing Round TableEngaging Residents in sustainability strategy, development and deliveryToday we were joined by Amelie Treppass Research Director from Blue Marble Research, Sonali Patel Research Director from Blue Marble Research and Laura Shellard Head of Sustainability from Notting Hill Genesis This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-09-241h 03

The Social Housing Round TableLived Experience, Powerful Impact: Disability and Social HousingToday we were joined by James Feetham, Inclusive Services Team Leader from Great Places Housing Group to talk about lived experience and the powerful impact it can have. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-09-171h 02

The Social Housing Round TableFinding a future after escaping domestic violenceToday we were joined by Sadie Jones, Founder of SheBeasts CIC to discuss finding a future after escaping domestic violence This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-09-0359 min

The Social Housing Round TableGovernment Proposals for Planning ReformsToday we were joined by CIH to discuss Government Proposals for Planning Reforms. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-08-271h 19

The Social Housing Round TableLessons Learned From MergersToday we were joined by Gemma Bell to discuss lessons we can learn from mergers. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-08-201h 00

The Social Housing Round TableHuman Centric Cyber SecurityToday we were joined by Zoë Benjamin Human Factors Security Lead DAINTTA This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-08-1358 min

The Social Housing Round TableAccelerating Social Value in Social Housing RecruitmentToday we were joined by James Fellowes, Founder of Bridge of Hope Careers and Chance Bleu-Montgomery, Partners Support Manager at Bridge of Hope Careers. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-08-0659 min

The Social Housing Round TableTravelling Together On The Tackling Stigma JourneyToday we were joined by Lynne Brosnan Chair of Stop Social Housing Stigma, Dr Mercy Denedo from the University of Durham and Nic Bliss Campaign Director of Stop Social Housing Stigma This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-07-301h 02

The Social Housing Round TableShared Ownership - A good idea gone bad?Today we were joined by Sue Phillips, Shared Ownership Resources Founder This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-07-161h 02

The Social Housing Round TableEmbracing a more joined up approach to solving the key issues in Social HousingToday we were joined by Julie Haydon - Director -Corporate Services at Wolverhampton Homes. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-07-121h 00

The Social Housing Round TableSupercharging your Customer Service offering in Social HousingToday we were joined by James Batchelor - CEO and Founder of Alertacall This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-07-1059 min

The Social Housing Round TableCulture and where we’re going wrongToday we were joined by Michelle Haycox from ELM Coaching This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-07-0259 min

Go To Your Room and Make StuffEpisode 6: Matthew Posner, PuppetryIn this conversation, Shana interviews Matthew Posner, a puppeteer, voiceover artist, and musical theater performer. They discuss Matthew's passion for puppetry, his love for the Muppets and Jim Henson, and his journey into the world of puppet making. Matthew shares his experiences creating puppets for shows like Avenue Q and Little Shop of Horrors, as well as his recent projects and collaborations. They also touch on Matthew's voiceover work and his role as a singing tour guide in Seattle. Overall, the conversation highlights Matthew's diverse creative pursuits and his dedication to bringing joy and entertainment to others. In this...2024-06-2640 min

The Social Housing Round TableBuilding Mental Wellbeing In Our HomesThe Social Housing Round Table: The sponsored whg and health series today we are joined by a number of guests to discuss building mental wellbeing in our homes Connie Jennings, Director of Stronger Communities whg Vicki Brownhill, Interim Director of Housing Midland Heart Laura Barney, Joint Service Lead, Early Intervention in Psychosis Kelly Plant, Operational Delivery for Community Transformation, Adult Mental Health Sureya Gulzar, Health and Housing Partnership Manage, whg This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many...2024-06-191h 05

The Social Housing Round TableThe link between trauma, mental health and suicide in Social HousingToday we were joined by Lindsay SmithManaging Director of ATICC This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-06-181h 00

The Social Housing Round TableAI and the implications for HousingToday we were joined by James Batchelor, Founder and CEO of Alertacall and Rob Pickering, AI Expert and Technologist. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-06-111h 00

The Social Housing Round TableVexatious or vexed- issues surrounding vexatious complaints!Today we were joined by Jo Lecke from Big Picture Training This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-06-0457 min

The Social Housing Round TableIn conversation with The Ombudsman - Complaint Handling – Ensuring compliance with the CodeToday we were joined by Richard Blakeway Housing Ombudsman and Verity Richards Head of Service This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-05-2858 min

The Social Housing Round TableFrom Functional to Foundational: Re thinking technology's role in Social Housing leadershipToday we were joined by Stewart Davison, Founder and Consultant at Elehan Consulting This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-05-211h 00

The Social Housing Round TableWho wants to keep residents safe? A deep dive into fire safetyToday we were joined by Andrew Frankum, Executive Director of Health & Safety and Compliance at Concept Housing Association and Jan Taranczuk Strategic Housing Advisor at Plumis. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact 2024-05-161h 00

The Social Housing Round TableHow better two-way engagement can help you identify changing needs in older people's housingToday we were joined by Kelly Scapens Supported Housing Manager ForHousing This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-05-161h 00

The Social Housing Round TableWhere are we going wrong with damp and mould?Today we were joined by Zac Hemming Co-Founder and CEO of ICE Services Group and Adam Rhodes Chairman of ICE Services Group This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-05-101h 02

The Social Housing Round TableWhy buying innovation can be so difficult in Social Housing - Procurement challenges and solutionsToday we were joined by James Batchelor Founder and CEO of Alertacall and Neil Butters, Head of Procurement at PfH - Procurement for Housing This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-05-071h 00

The Social Housing Round TableThe Housing Crisis has no international boundaries - learnings from AustraliaHannah Harvey Executive General Manager Customer and Community Services Housing Choices Australia joins us for this weeks episode to discuss the learnings we can take from Australia. This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award-winning human contact. 2024-04-2959 min

The Social Housing Round TableLeveraging digital learning solutions to address data challenges in Social Housing Helen Forshaw-Hayes from Strategic Solutions Consultant Me Learning Ltd joins us for this weeks episode to discuss leveraging digital learning solutions to address data challenges in Social Housing Like, subscribe and let us know your thoughts! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology an...2024-04-2558 min

The Social Housing Round TableDisrupting Social Housing by Getting Young People into the SectorDr Bola Abisogun joins us for this weeks episode to discuss how we can look at options within Construction to give more opportunities for young people in Social Housing. Like, subscribe and let us know your thoughts! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter This episode of The Social Housing Round Table has been kindly sponsored by: Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious te...2024-04-1850 min

The Social Housing Round TableWorking as One Team to Create a Psychologically-Safe CultureCharlotte Cook and Juliet McCarthy of Straightforward Partnership join The Social Housing Round Table to look at psychologically safe cultures in Social Housing. It's clear we need to talk more openly and authentically, but how do we actually achieve this? Listen in to discover more! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-04-091h 00

The Social Housing Round TableGambling Related Domestic AbuseJoin us to discover more about an ongoing collaborative study currently taking place: "A new research contract awarded by the Gambling Commission, using regulatory settlement funds. The project is about understanding more about ‘supporting victim survivors of gambling-related domestic abuse – a focus on women in social housing (including local authority supported accommodation)’." A massive thank you to Dr Kelly Henderson CIHCM, Liz Riley and Amanze Ejiogu for bringing this topic to my attention and to Cathy in advance for joining us under a pseudonym to share her lived experience. Find The...2024-04-0458 min

The Social Housing Round TableCollective Action Through CollaborationRachael Smart and Esther Clarson join The Social Housing Round Table this week! They have set up think together after working, collectively for 50 years in #SocialHousing. They aim to help Social Housing providers make positive change by improving services and experience for residents, colleagues, and the organisation. Passion is an overused word, but they are truly passionate about the power of working together, collaborating with colleagues, residents, stakeholders, and communities to make real change that delivers positive outcomes. Join us for a discussion in collaboration and partnership working! Find The Social Housing Roundtable...2024-03-291h 01

The Social Housing Round TableThe Rise In Temporary AccommodationDelighted to be announcing part 3 in the collaboration between the Chartered Institute of Housing and The Social Housing Round Table, where again we talk about something vital: Temporary Accommodation. Hannah Keilloh will be here to discuss policy and what can feasibly be done, Christa Maciver will be looking at the response of Justlife and the work of the APPG, Matthew Wilkins will be presenting a summary of the data from CIH’s soon-to-be published value for money report on temporary accommodation and Jim Crawshaw will join us to discuss the changing situation from a Coventry perspective and ho...2024-03-201h 00

The Social Housing Round TableCompliance is Complex and Changing: Simplify it Using the Data you Already HaveThis week's guest speaker is True Compliance who are sponsoring our session on 12th March, where we're thrilled to welcome Alistair Thorpe! Alistair will be your guide through the intricate landscape of Building Compliance, shedding light on common pitfalls faced by housing providers. Building compliance management often feels like navigating a labyrinth, from wrestling with one-size-fits-all all systems to grappling with underutilised siloed data. Join us as we embark on a discussion to unravel these challenges and discover ways to elevate your building compliance processes by harnessing the untapped potential of the data at your fingertips. 2024-03-1259 min

The Social Housing Round TableBuilding Health In Our HomesWhg and The Social Housing Round Table come together in the first of a series of sponsored events discussing the relationships between Health and Social Housing. We're delighted to welcome four key speakers Connie Jennings, David Elliot, Sarah Davis and Viv Marsh to the panel alongside Sureya Gulzar who will be Co-Chairing the event Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-03-051h 28

The Social Housing Round TableHow Can We Achieve Housing ExcellenceThe Social Housing Round Table welcomes Investors in Excellence for an interactive session exploring the various strategies and approaches that can be employed to ensure housing excellence. We examined the importance of creating a supportive housing environment, developing innovative housing solutions, and utilising technology to improve the quality of life for all. The benefits of this approach are person for person, pound for pound, rising above the rest to be second to none. This session was delivered by Kevin Hart, Group MD and Programme Director of Investors in Excellence. Kevin is an influential Senior HR...2024-02-281h 00

The Social Housing Round TableThe Professionalism, Conduct and Competency ConsultationThe Professionalism, Conduct and Competency Consultation is now live, giving you the chance to have your say on the upcoming mandatory qualification proposals in Social Housing. If you want to find out more before (or after) you respond to the consultation, please listen to Sarah Dunkerley and James Prestwich of the Chartered Institute of Housing on a special Friday edition of The Social Housing Round Table. Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-02-261h 00

The Social Housing Round TableSocially Inclusive Recruitment to Tackle Skills ShortagesAcross the Social Housing Maintenance and Repairs market, it has been noticed that the current workforce is ageing with a lack of new blood coming into the market, so maybe a new approach needs to be adopted when recruiting to engage with an untapped talent pool. How can a new approach be taken which at the same time can improve socio-economic situations for impoverished communities? Each year millions of pounds are invested in training young people, coupled with those who have retrained after falling out of the employment market, yet this untapped talent p...2024-02-2357 min

The Social Housing Round TableThe future of quality, decency and energy efficiency in Social HousingIn response to challenges relating to quality, decency, and energy efficiency, the government is currently undertaking a programme of ambitious reform in social housing. In the last few months, several government proposals have been released that, when finalised and implemented, will usher in significant changes for the sector. The Social Housing Round Table is partnering with the Chartered Institute of Housing (CIH) to host this session, which will explore some of the most significant government proposals and their consequences for the sector and its residents. Members of CIH’s policy and practice team will summarise and present th...2024-02-161h 29

The Social Housing Round TableResearch Study: Lived Experience and it's importance in Executive RecruitmentWe had more than 40 people attend this session live which looks into why Executive Teams must have Lived Experience. It is a not to be missed episode! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-02-1457 min

The Social Housing Round TableTenant Affordability Assessments - Alternatives to Saying NOWhat are you doing next as Social Housing providers when you're having to refuse housing based on affordability? What would de-risking look like for you? How can we ensure intervention has true currency? Just three questions posed to today's Round Table by Rebecca White of Your Own Place CIC in a truly brilliant session. Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-02-0759 min

The Social Housing Round TableHear Her Voice - You're Gonna Hear me RoarTracey McEachran, President of Women In Social Housing (WISH) joins us to discuss her "Hear Her Voice" campaign, advocating for a more even voice for women in the sector. Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-01-3157 min

The Social Housing Round TableHome as an Emotional PlaceDr Hannah Absalom provides the nearly 40 attendees of today's episode of The Social Housing Round Table with incredible academic insight into the importance of valuing and understanding home as an emotional place. Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-01-2459 min

The Social Housing Round TableResponding to HoardingHeather Matuozzo of Clouds End CIC joins us to discuss hoarding. We look at stigma, support, guidance and practical solutions around the topic plus much more so listen back now and we'd love to hear your thoughts! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-01-1758 min $Matt\'s Movie Reviews Podcast$ Matt's Movie Reviews Podcast#582 - Sunrise director Andrew BairdDirector Andrew Baird joins Matthew Pejkovic on the Matt's Movie Reviews Podcast to talk about his new film 'Sunrise', a folk horror thriller set in the Pacific Northwest in which roams an ex-cop turned vampire (Alex Pettyfer) who seeks revenge against a corrupt and fanatical land barron (Guy Pearce.) Matt's Movie Reviews Podcast listed in FeedSpot's Top 100 Movie Podcasts: https://podcasts.feedspot.com/movies_podcasts/ Support Matt’s Movie Reviews PayPal: https://tinyurl.com/2x9tn2k4 Patreon: https://tinyurl.com/54jnzpsn TeePublic: https://tinyurl.com/2...2024-01-1629 min

The Social Housing Round TableSector Risk 2024Becky Tucker from House of Risk joins us to discuss Housing Sector Risk following the report from the end of 2023, covering tech, AI, finances, policy MOTs, innovation, data, being reactive and more! Do listen back and let us know your thoughts! Find The Social Housing Roundtable on YouTube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-01-1055 min

The Social Housing Round Table2023 Wrap Up and QuizA round-up of the 2023 round table series followed by a quick Christmas quiz! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2024-01-0956 min

The Social Housing Round TableCreating LGBTQIA+ safe spaces in Social HousingListen in now! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-12-1856 min

The Social Housing Round TableA Blueprint for Partnership between Health and HousingFour amazing speakers, an hour's worth of true takeaways, and an unmissable session. Listen in now! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-11-2958 min

The Social Housing Round TableRegulatory data preparation, is your data ready?The Social Housing Round Table returns to a conversation regarding #data - Richard Saunders joins us to look at regulatory data preparation. Sign up now! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-11-1655 min

The Social Housing Round TableThe Silent Pandemic: Suicide in Social HousingThe #SocialHousing and #Construction industry has a suicide rate three times higher than the national average. The UK has the highest suicide rates in Western Europe, with more than 7,000 lives lost a year at an average age of 40. And over 7 million people work in Construction alone. This week's episode of The Social Housing Round Table is one which is brought to us by Shirley Heapy and Paul Bridge of The Clive Smith Foundation and must be spoken about. I've said for a long time that our discussion forum is one that will talk...2023-11-1359 min

The Social Housing Round TableBack to Basics - TSMs and Performance ManagementNeil Goodwin joins us to discuss TSMs, data, and culture in a must-listen event for anyone working in Social Housing Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-11-0157 min

The Social Housing Round TableEmbedding Inclusion as a Service Design Principle through DataTwo brilliant guest speakers, Naomi Sweeting, Director of Customer Experience at Grand Union Housing Group, and Peter Hudson, Sales Director at Voicescape, join us for a special event where we'll be looking at how you can truly embed inclusion as a service design principle. If you're interested in the difference between data and information, this isn't one to be missed! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-10-251h 00

The Social Housing Round TableHomelessness and the Private Rented SectorOli Reid of The Living Housing Group joins to look at the relationship between the PRS and homelessness and what can be done collaboratively to try and help solve the issue. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-10-1158 min

The Social Housing Round TableEmpowering the future: Shaping Housing Leaders of TomorrowThe brilliant Alysha Burrell joins us to discuss what we can do collectively as a sector to embrace and attract the future housing leaders of tomorrow - a session definitely worth a listen back too! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-10-031h 01

The Social Housing Round TableData Tools to Help with Compliance and DecarbonisationRachel Posgate of Chameleon Technology joins us to look at one option for aiding Social Housing providers with decarbonisation. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-09-2659 min

The Social Housing Round TableIs it actually possible to have a victim-led approach to ASB?Ben Hunt of ASB Respect Line and The ASB App leads an incredible conversation on whether it's possible to have a victim-led approach to anti-social behaviour. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-09-0800 min

The Social Housing Round TableWhich is More Important; Internal or External Customer Service?Jo Leckie of Big Picture Training returns to The Social Housing Round Table to discuss whether more importance needs to be placed on internal or external customer service in a sector that's under so much scrutiny! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-08-3059 min

The Social Housing Round TableTransforming Housing ManagementTom Norris talks about the work that has been going on at Places For People to transform their housing management processes - this was an incredible discussion and one certainly worth listening to! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-08-241h 05

The Social Housing Round TableA Deeper Look at Staff Trauma in Social HousingJennie Blake of Serenity Sessions joins us to look at the real trauma staff in Social Housing go through and what we can actively do to embrace it, help our colleagues, and truly make a difference. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-08-1659 min

The Social Housing Round TableBuilding Age Friendly CommunitiesSarah Lusty of InCommon joins us to look at the role of Social Housing in building age-friendly communities - follow back here! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-08-1055 min

The Social Housing Round TableWe Need To Talk About ED&IWhat are you actually going to do? What changes have you actually made? Are you still just talking and consulting? We've had so long to make changes and direct action in the #socialhousing sector to improve #EDI and on today's episode of The Social Housing Round Table with my brilliant co-host Emily Orme, CIHCM, and more than 50 registered guests, it was the topic of conversation. Everywhere that EDI has been actively promoted and achieved has resulted in a better business. And yet we can see from multiple projects including the one recently undertaken...2023-08-081h 00

The Social Housing Round TableHarassment, Target Setting and Performance ManagementThis episode was co-hosted by Hony Premlal and we spent the hour deep-diving into bullying and harassment within the Social Housing sector. What was clear very quickly from our open and honest guests was that this is an issue that is still highly prevalent and ties back into the topic of culture I've been highlighting all year. Hony highlighted research which showed that more than £2.2bn is lost through bullying each year in the UK, and training for Managers, HR teams, and staff on how to combat this is greatly required. My main t...2023-07-271h 00

The Social Housing Round TableThe Impact of TraumaNext week, Darren Beattie joins The Social Housing Round Table to discuss and embrace how Social Housing is a sector that's constantly traumatic and look at what we can do collaboratively to better understand the impact that has on our day-to-day services and teams. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-07-2659 min

The Social Housing Round TableNet Zero and Data-Led DecarbonisationWe focus on how providers can reduce their residents’ bills, decarbonise their stock and create virtual energy networks to ensure energy equity with new net zero installations such as solar PV. Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-07-2557 min

The Social Housing Round TableSupporting Customers in Crisis - Positive Minds, Positive OutcomesCharlotte Cook of Straightforward joins us following the recent White Paper to look at supporting customers in crisis and how, with a more positive mindset, true change can be achieved. Not one to be missed! Find The Social Housing Roundtable on Youtube Follow the SHRT on Social Media Join the SHRT Community Newsletter 2023-07-241h 04

The Green DreamAvoiding greenwashing (and bluewashing!) and creating positive social impact since 1840: Matthew Moore from Australian UnityThere’s not many fund managers that can say they can trace their origins back to a pub in Melbourne in 1840, 183 years ago! At that time, a group of eight people formed a friendly society to look after the health and wellbeing of its members. Since then, Australian Unity has continued to grow as a member-owned company, offering their members and customers health, wealth and care services.Matthew Moore is the Head of Responsible Investment and Stewardship at Australian Unity. He joined them in January 2022 from Uniting Financial Services, where he held the role of Head of Et...2023-03-2340 min

The Simplifiers PodcastHow to leap into something new - with Matthew Dicks (PART TWO - ALL-STAR)Earlier this week, we shared part one of this conversation, all about how to leap into something new. And since then, I’ve been really thinking about the crazy ideas and dreams that I (too) have put on the back burner for way, way too long. Like writing a book, delivering a TED talk, and getting back to painting large-scale canvases for fun. Why do we stall on the things that matter most to us? Matthew really dives deep into this and how to get unstuck. Now, if you haven’t heard part one, go back and list...2023-01-2020 min

The Simplifiers PodcastHow to leap into something new - with Matthew Dicks (PART ONE - ALL-STAR)Are you looking to leap into something new soon? Maybe you’ve been thinking about writing a book, starting a new relationship or making a big career leap… but something has been stopping you from doing the thing, for like, way too long? What is it and how do we overcome that hesitation? My special guest today is author and storyteller Matthew Dicks and he’s simplifying how to leap into something new. As Matthew puts it… “Are you good at dreaming about what you’re going to accomplish ‘someday’ but not good at finding the time and getting start...2023-01-1727 min

The Simplifiers PodcastHow to leap into something new - with Matthew Dicks (PART TWO)Earlier this week, we shared part one of this conversation, all about how to leap into something new. And since then, I’ve been really thinking about the crazy ideas and dreams that I (too) have put on the back burner for way, way too long. Like writing a book, delivering a TED talk, and getting back to painting large-scale canvases for fun. Why do we stall on the things that matter most to us? Matthew really dives deep into this and how to get unstuck. Now, if you haven’t heard part one, go back and list...2022-07-2220 min

The Simplifiers PodcastHow to leap into something new - with Matthew Dicks (PART ONE)Are you looking to leap into something new soon? Maybe you’ve been thinking about writing a book, starting a new relationship or making a big career leap… but something has been stopping you from doing the thing, for like, way too long? What is it and how do we overcome that hesitation? My special guest today is author and storyteller Matthew Dicks and he’s simplifying how to leap into something new. As Matthew puts it… “Are you good at dreaming about what you’re going to accomplish ‘someday’ but not good at finding the time and getting start...2022-07-1928 min

The RAG Podcast - Recruitment Agency Growth PodcastSeason 5 | Ep 34 - Matthew Baird on the reality of both the highs and lows of his first 16 months as a solo recruitment ownerOn this week’s episode, I was joined by Matthew Baird, the Founder of Baird & Co Recruitment, which is part of District4. Matt has been in recruitment since 2012 and has worked for a number of agencies recruiting into the social housing sector.During the pandemic, he became disillusioned with working for other people, and at a time of real uncertainty he made the bold and scary decision to start up alone…However, he didn’t have the finances or the knowledge to manage all areas of the start-up process, so he decided to partner...2022-07-061h 07

The Music Biz PodcastInside Music #50 - Matthew Baird (Spoken)On this episode of INSIDE MUSIC, host James Shotwell celebrates fifty podcasts by calling someone who knew him when he was just starting out. Matthew Baird is the founder and lead singer of recent Artery Recordings signee Spoken, whose new album Breathe Again comes out this Friday (12/11), and he has spent the better part of two decades touring the world to chase his rock and roll dreams. Matt and James discuss their history in the business, the new album from Spoken, and where they each hope to be in the future.2015-12-0848 min