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Melanie Reed

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The HR MentorThe HR Mentor#100: Rooted in Purpose, Ready to GrowIn this milestone 100th episode of the HR Mentor Podcast, Melanie reflects on her journey creating the podcast, the key lessons learned, and audience feedback that has made the experience rewarding. She shares the origins of the podcast, aimed at helping early-career HR professionals navigate the job market through actionable advice. Melanie reminisces on her favourite guest episodes and student success stories, emphasizing the power of connections and mentorship in the HR field. Looking ahead, Melanie reveals plans to deepen discussions on thriving in HR roles and shares her continued commitment to guiding HR newcomers. She wraps...2025-07-1026 minThe HR MentorThe HR Mentor#99: What to Expect in an Entry-Level HR RoleIf you're a new HR graduate or actively job searching for your first HR role, this episode is packed with exactly what you need to confidently navigate your search. In this episode, Melanie breaks down the most common entry-level HR positions, typical responsibilities, the key skills employers are looking for, and how understanding these roles can help you define your HR niche and build a more focused, successful job search strategy. đŸŽ™ïž Episode Timeline [00:00] Introduction & Purpose of the Episode [03:00] Common Entry-Level HR Job Titles [18:40] Typical Responsibilities in Entry-Level HR Roles [28:43] The Growing Role of AI in Entry-Level HR [30:44] Key Skill...2025-06-1250 minThe HR MentorThe HR Mentor#95: Navigating the Future: Key HR Priorities for Emerging ProfessionalsAs a new graduate stepping into the world of HR, you’re entering a field that’s evolving faster than ever before. In this episode, Melanie breaks down the most important trends shaping the industry and what you need to know to stay ahead. From AI-powered recruitment tools to remote work policies, diversity, equity and inclusion (DEI) strategies, and the growing emphasis on employee well-being, we cover it all. Plus, I’ll share practical ways to keep up with industry changes and make yourself a standout candidate in the job market. If you've ever wondered how to stay o...2025-02-0636 minThe HR MentorThe HR Mentor#94: Build Your Personal Brand with Melanie DennyđŸŽ™ïž Episode Summary: I’m beyond thrilled to bring you this inspiring and insightful conversation with Melanie Denny! Melanie is a personal branding consultant, LinkedIn strategist, and founder of the Empowered Presenceℱ framework, helping brilliant women of color gain visibility and seize new opportunities beyond the 9-5. She’s been featured in Forbes, HuffPost, Yahoo News, Fast Company, NBC News, and more—and her expertise in self-marketing and career empowerment is unmatched. In this episode, Melanie and I dive deep into the power of personal branding. We discuss how to build a brand that gets noticed, what new grad...2025-01-2342 minThe HR MentorThe HR Mentor#91: Why Quality Over Quantity is the Job Search Strategy You Need NowAccording to June labour statistics, the Canadian unemployment is up to 6.4%. In this episode, Melanie shares guidance on a job search strategy to overcome a downturn in the labour market. Because a downturn in the market doesn’t mean you can’t find a great HR job. But, it does mean you must be strategic about your job search. In Melanie’s mind, that means you need to focus on quality over quantity.  Listen in as Melanie explains what a quality job search is and shares five reasons why infusing more quality in your job search is the bes...2024-07-1229 minOf the Publishing PersuasionOf the Publishing PersuasionOf the Publishing Persuasion - with THE ROSEWOOD HUNT Author Mackenzie ReedChatting with Mackenzie Reed ⁠@mackenziemreed⁠ was like the biggest writer community hug đŸ„°đŸ„°Â We can't wait for you to tune in! But first, here's more about Mackenzie:  Mackenzie Reed is the author of young adult fiction, including her debut thriller The Rosewood Hunt. She cultivated her love of storytelling at Nazareth College, where she graduated with a BA in Communication and Media and shifted her focus from songwriting to novel writing. A native and resident of Rochester, New York, she loves going for brainstorming walks when the weather's behaving and spending time with her family. In the sparse moments she's...2023-10-161h 14The HR MentorThe HR Mentor#77: Help Them Help You: Securing The Support You NeedToday we're talking about something that’s been close to my heart for a long while now, but it has become more prevalent to me in the last few months. It also relates to Episode 76: The Benefits of Seeking Help with Your HR Career. It’s all about how you, dear emerging HR professional, can better position yourself to get that reference or assistance you need from experienced professionals, mentors, friends and family. If you follow my four tips you will help them help you, and it will help lead you to the success you are looking for! He...2023-08-1121 minThe HR MentorThe HR Mentor#76: The Benefits of Seeking Help With Your HR CareerThere's a certain self-reliance that's admired in our North American culture. It's understandable. After all, who doesn't love a good story about self-made success? But let’s be honest. No one truly goes it alone. Behind every success story, there's a network of supporters, mentors, teachers, or coaches who played a part. And it is no different if you are pursuing an HR career. Seeking help is not only a strength, it’s a smart career move! In this episode, I talk about why it's not only okay to get help with your HR job search or care...2023-07-2725 minThe HR MentorThe HR Mentor#75: The Perfect Fit: Why Work Environment MattersIn this episode, we are diving into what I believe is an often overlooked part of your job search—identifying your ideal work environment. I know when you are looking for work or a new career opportunity, you are more focused on whether or not you have what the employer wants, especially early on in your career. But if you are going to be successful, it is also important to consider what works for you.  In this episode, I discuss why knowing your ideal work environment is important even early in your career and ten elements you sho...2023-07-1527 minThe HR MentorThe HR Mentor#74: What’s On The Table - Negotiating Your HR Job OfferIn this episode, I am going to talk about the most thrilling part of your HR job search. It’s the moment you have all been waiting for, hoping for, dreaming about, but also kind of dreading. It’s your job offer. This moment can be as exciting as it is nerve-wracking, and even though every job seeker wants one, it can be stressful to receive because now you have to make a decision.  Should you accept the offer you were given? Should you turn it down for a better offer that might come through from another emplo...2023-06-3028 minThe HR MentorThe HR Mentor#73: International Student to HR Professional with Sukhii KaurSukhpal Kaur or Sukhii as her colleagues and friends know her is an HR Coordinator at Great Canadian Entertainment at the Chances Casino Dawson Creek. Prior to moving to Dawson Creek, Sukhii attended Thompson Rivers University joining the university in 2018 as an International Student. As she describes it she has been on a beautiful journey since then making the transition from International HR Student to HR professional and permanent resident. I have known Sukhii since 2018 when she was my student and I can attest she is an amazing person with the kindest heart. I hope you enjoy our conversation...2023-06-1737 minThe HR MentorThe HR Mentor#72: Navigating Office Politics Early in Your CareerMost people would prefer to avoid office politics, especially early in their career. Unfortunately, they are an inevitable part of working in organizations. It doesn’t mean you will always experience it first hand, but learning how to navigate messy situations in the office when you are getting started in an HR career can be very helpful to your career trajectory. In this episode, I share strategies to help you navigate and mitigate office politics early in your career. I also walk you through an example of a situation that you may face and provide you with fo...2023-06-1232 minTangible RemnantsTangible RemnantsImpact & Legacy w/ Melanie RayThis week's episode features a conversation with Baltimore architect, Melanie Ray, of Hord Coplan Macht. We cover her journey into the profession, the impact NOMA has had on her career and various tips for students pursuing architecture.Links:Bmore NOMATangible Remnants on InstagramTangible Remnants WebsiteLinkedTr.ee for resourcesGabl Media NetworkSarah Gilberg's MusicBio: Melanie RayMelanie is a licensed architect and Associate in the Affordable Housing studio at Hord Coplan Macht in Baltimore, MD. Since graduating from Penn State’s architecture program in 2015, she has worked on various market-rate and affordable mixed-use hou...2023-06-0541 minThe HR MentorThe HR Mentor#71: Managing Your Stress as an HR ProfessionalYou know, there are a lot of reasons to love working in HR. It is interesting and there is a lot of variety. Truly no two days look alike. You also have the opportunity to influence and connect with people, which is something I wanted in a career. But a career in HR is not without its challenges; one of them is that it can be quite stressful. But you don’t have to let the stress get to you. In this episode, I share six strategies to help you manage your stress at work so you ca...2023-05-1832 minThe HR MentorThe HR Mentor#70: Demystifying Quiet HiringIn this episode, I am demystifying another HR buzzword making the rounds - quiet hiring! I’ll talk about what quiet hiring is (don’t worry, you won’t need to whisper at work) and why it is helpful to employers. I also share the downsides of this freshly named but tried and true talent management practice and how you, as an employee, can protect yourself and take advantage of a great opportunity. Helpful Links for this Episode: Episode 69: Know Your Strengths and Empower Your Career Journey Episode 57: Quit Quitting: What’s All the Fuss? Join The HR M...2023-05-0530 minThe HR MentorThe HR Mentor#69: Know Your Strengths and Empower Your Career JourneyA lot of us are uncomfortable with self-promotion. But when you are engaged in a job search or you are seeking opportunities to advance your career, modesty is not your best strategy! If you want to get noticed as a job candidate and rise to the top during the selection process, being comfortable expressing your value is critical. Knowing your strengths and what you offer a potential employer in a specific role is the key to this. In this episode, I talk about the value of knowing your strengths and offer you several strategies you...2023-04-2439 minThe HR MentorThe HR Mentor#68: Parting Ways Professionally: Strategies for a Graceful ExitMost employers and HR professionals don’t want to think about their employees leaving the organization, especially in this labour market. But when you think about it logically, if new employees join, it usually means someone is also going. The reality is people leave and join organizations all the time. This means we can expect more than a few farewells throughout our careers. What you may not know is that how you exit an organization can impact your future career opportunities.  In this episode, I discuss how you can avoid common mistakes and plan a gra...2023-04-0825 minThe HR MentorThe HR Mentor#67: The Career Benefits of Student Clubs with Jenny Tran and Patricia De SiqueiraIf you are a student, studying HR or any other subject, this episode is for you! I had the pleasure of sitting down with two of my students to talk about their involvement with our TRU Human Resource Management Student Club. They shared how they became involved with the club, what has kept them engaged and taking on leadership roles and what the career benefits joining a student club can offer you. It was an enjoyable conversation. I am so proud of Jenny and Patricia and their team of club executives and volunteers for all the incredible...2023-03-2346 minThe HR MentorThe HR Mentor#66: 3 Things Your Resume Might Be MissingThe resume
love it or hate it, when you start a job search, you need one. Often students and new grads ask me to look at theirs and what I usually see is that they have left off some really important information that could help them get an invitation to an interview. In this episode, I summarize three pieces of information you might leave off your resume and how and where to include them. I also give you some examples of phrases and wording you can use in each section. If you are getting ready for a jo...2023-03-1028 minThe HR MentorThe HR Mentor#65 #standwithukraine 365Today marks a very sombre anniversary - 365 days since Russia’s full-scale invasion of Ukraine.  In recognition of the lives lost and the continued threat to Ukraine and Ukrainians, we will not have an episode of the HR mentor this week. Instead, I will share some brief thoughts on the last 365 days and encourage you to take some time to reflect and find a way that you can support Ukraine today and in the days to come. Please see the links below on ways that you can #standwithukraine    Visit United 24 for ways...2023-02-2407 minThe HR MentorThe HR Mentor#64: A Powerful Job Search Strategy You Might Be NeglectingWhen most people think of job search strategies, they think of preparing a perfect resume and cover letter or prepping for tough interview questions. Both of which are important. But rarely do job seekers wonder if their state of mind is ready to support them in the process ahead. Job seeking is a process riddled with emotions, hurdles and disappointments. Yes, when you get the role you were after, there is a lot of elation and likely some relief, but before you get there, it can be tough sledding! In this episode, I share four...2023-02-0927 minThe HR MentorThe HR Mentor#63: HR Trends for 2023What better way to kick off the year (and a new season of the podcast!) than talk about what will be important for HR teams in the year to come? To be honest, I am not seeing a lot of changes in the 2023 landscape in terms of the focus of the HR function, at least in North America. We seem to be in the endemic mode of the pandemic, and that, of course, has opened up the world for more travel and access, but we are still facing many challenges. There is still a lot putting pressure...2023-01-2728 minOff-Campus HistoryOff-Campus HistoryEpisode 27 - Nitro and Heritage Minutes with Melanie NgToday we’re discussing the 1992 Heritage Minute “Nitro” and its depiction of Chinese Canadian history, as well as Heritage Minutes more generally! For those unfamiliar, Heritage Minutes are a series of 60-second short films intended to depict major moments in Canadian history. “Nitro” introduces viewers to the experiences of Chinese workers who built the Canadian Pacific Railway in the 1880s. You can watch it here: https://youtu.be/EE3ISzalVuo. To discuss this clip, I’m joined by Melanie Ng. Melanie is a PhD candidate in history at the University of Toronto, a museum educator with the Roy...2023-01-161h 03The HR MentorThe HR Mentor#62: Season 3 Finale Q and AWell my friends, we are here. Pop the champagne!! The end of Season 3 of The HR Mentor!! So on this season finale I have 5 wonderful new questions from listeners that I am going to answer in this special annual Q & A episode. There is a great mix of guidance for students, new grads and those of you who are early in your career, but with some experience. I am excited for you to hear them. Here are the five listener questions I answer in this episode: How do you gain specific HR...2022-12-0245 minThe HR MentorThe HR Mentor#61: The Art of the Follow UpIf you’ve been listening to me for a while, you know I like to dispel myths and simplify the path to your ideal HR role. And today’s episode is no exception. A lot of early career job seekers and students are hesitant to reach out to potential employers because they fear they will be seen as annoying or pushy. But nothing could be further than the truth. In fact, what you may not realize is that following up with a potential employer is one of the most powerful actions a job seeker can take as long as it's...2022-11-1023 minThe HR MentorThe HR Mentor#60 Workplace Flexibility Without Work From HomeToday, I want to talk to you about a trend or scenario that is causing concern for both employers and job seekers and share some thoughts on what I think you can do about it. This trend is workplace flexibility.  Everyone wants it and employers are scrambling to figure out how to offer it and still run their business or organization. In this episode I am going to offer a few suggestions for both sides of the employment relationship; employees or potential employees and employers. Because when it comes to this item in the negotiation I...2022-10-2426 minDouble Reed DishDouble Reed DishEpisode 142: Melanie RothmanOn this episode we discuss our new logo and website and our annual Halloween Reed Decorating Contest! For our interview, we welcome Melanie Rothman, Second Oboe in the Bavarian Radio Symphony Orchestra! This episode is brought to you by Barton Cane (www.bartoncane.com/), Ugly Duckling Oboes (uglyducklingoboes.com/), Chemical City Double Reeds (www.chemicalcityreeds.com/)and Oboe Chicago (www.oboechicago.com). Thank you to our amazing sponsors!2022-10-1559 minThe HR MentorThe HR Mentor#59 Recruiting 5 Star Employees with Heenle TurnerIn this episode of The HR Mentor we have a fantastic guest! Heenle Turner is the Vice President of Content and Consulting at the ALL IN Company, and a certified HR Professional passionate about finding creative solutions to help businesses succeed. She has provided consulting services to more than 200 businesses of varying sizes and industries. This extensive experience in sales, customer service, and people management uniquely positions her to collaborate with entrepreneurs when it comes to recruiting, hiring, and retaining 5-Star Employees: committed candidates who share the company’s values and go above and beyond to achieve re...2022-10-0643 minFamily Law & LattesFamily Law & LattesTransparency with Lucy ReedWe’re back for Season 2 of Family Law & Lattes! The first guest of this new season is family law barrister and commentator Lucy Reed of 36 Family in London and St John’s Chambers in Bristol. Lucy is very active in the family law community as a speaker, trainer, member of various committees and Chair of the Transparency Project.  Which is handy since Lucy and I will be discussing the hot topic of transparency in family justice in this episode. ‘Transparency’ is a term that has cropped up with increasing frequency recently, culminating with a recent review fr...2022-10-0336 minAn Appointment With... Hosted by Melanie MorrisAn Appointment With... Hosted by Melanie MorrisAn Appoinemtent With... Adam ReedHello and welcome to the first of my podcast series with An Appointment With
 Adam Reed. We’re starting with a bang, because British hairdressing legend Adam Reed is one of the most articulate human beings I’ve ever met. He’s also one of the most honest, in terms of how he’s navigated all the ups and downs of his career, and the effect they’ve had on his life, and especially his mental health. Over the course of the next hour, Adam talks candidly about the hi...2022-10-011h 04The HR MentorThe HR Mentor#58: The Value of Emotions at WorkHas anyone ever told you to calm down, told you that you were overreacting or being too emotional? Have you ever felt like you had to hide how you were feeling at work, with friends or family? I’m pretty sure everyone has experienced this at some point. And as an HR professional have you ever had a Manager or colleague tell you, they can’t stand it when people bring their feelings or emotions to work? That’s a big yes for me. There are countless memes and jokes in HR circles about employees and th...2022-09-2330 minThe HR MentorThe HR Mentor#57: Quiet Quitting - What’s all the fuss?There is no more perfect day than Labour Day to talk about what seems to be on every employer’s mind - quiet quitting. In this episode I am going to share my perspective on this latest buzzword and offer you a few ideas on what to do, or not to do about it as an HR professional.  If you have thoughts or ideas on this topic after listening,  I would love to hear from you. Drop a message on LinkedIn or send me an email at melanie@unicorngroup.ca.  Helpful Links for this...2022-09-0622 minThe HR MentorThe HR Mentor#56: Where Are All The Workers?Has anyone asked you lately, "Where are all the workers?" I’m guessing if you are in an HR role you have probably heard this question multiple times. I know I have! And while you may have some ideas as to what is happening in the labour market right now, you may not feel totally certain. Don't worry, this episode will help you answer this question next time you get asked! In episode 56 of The HR Mentor, I am answering this question with some facts about the labour market and what I believe is...2022-08-1128 minThe HR MentorThe HR Mentor#55: The Big Problem - A Sneak Peek into the HRCA ProgramIn today’s episode, I have a special treat for you. Today what you will hear on the podcast is a sneak peek into my HR Career Accelerator program.  This program is a six-module online course designed to take you from an HR job seeker to an HR job offer, which is a journey I know so many of you are already on. The good news is registration is opening soon (July 2022)! Today I am sharing an audio version of one of the video lessons from the beginning of the program called The “Big” Problem. In this...2022-07-2819 minThe HR MentorThe HR Mentor#54: The Inside Scoop on Job Boards & Entry-level Recruitment with Steven RothbergToday on the show, my guest is Steven Rothberg. Steven is the Founder and Chief Visionary Officer of College Recruiter job search site. At College Recruiter, they believe that every student and recent graduate deserves a great career. Over the course of a year, College Recruiter helps seven million students and recent graduates find part-time, seasonal, internship, coop, apprenticeship, and other entry-level jobs. At any given time, there are several million jobs advertised on College Recruiter globally. If you are a University of College student or a recent graduate, this conversation is for you! I...2022-07-141h 33The HR MentorThe HR Mentor#53: Speak With EaseMany of us are uncomfortable talking about ourselves, especially at events and during networking opportunities. As a shy extrovert, I used to find engaging with people I didn't know and talking about what I do and what I am passionate about very uncomfortable. But I also learned over the years, that being able to do this is critical to career success. This episode is for those of you that have the same experience.  Because to be honest, connecting with other professionals, potential employers and mentors is one of the best ways to find that first H...2022-06-3024 minThe HR MentorThe HR Mentor#52: Why Job Targets Matter and How to Identify ThemNot every employer with an HR job is going to be one that you should be pursuing. That’s right, I said it. You should not be applying for every single HR job you see posted. You see, in the same way an employer will target certain job candidates so that there is a higher possibility of a successful match, you don’t want to apply to every employer because when you target your choices you increase the chances that there will be a successful match. It takes a lot of effort and energy, emotional and otherwise, to p...2022-06-1622 minThe HR MentorThe HR Mentor#51: Preparing for Reference ChecksAs I have talked about many times before on this show, getting that first opportunity can be challenging. You may not quite have enough experience that potential employers are looking for and you may be lacking the confidence needed to put yourself out there and sell an organization on what you can offer. These are of course skills you can develop once you know-how. One way that some job seekers stumble in the process is when it comes to providing references. Last year I interviewed my good friend and colleague Joel Peterson and we talked about the...2022-05-2723 minClicks 2 BricksClicks 2 BricksEp 59: From Social Media to Marketing with Melanie BabcockWelcome to another exciting and informative episode of Clicks 2 Bricks, a podcast about marketing strategies for multi-location businesses and organizations. The marketing landscape has changed dramatically since the advent of social media and has forced businesses to think differently about marketing strategies. In today’s episode, we discuss multi-location marketing strategies with Melanie Babcock. Melanie is responsible for The Home Depot personalization strategy, including various other strategies such as The Home Depot Retail Media Network and The Home Depot app. Melanie was originally in social media but transitioned to the marketing space where she brings a unique skillset and pe...2022-05-2548 minThe HR MentorThe HR Mentor#50 Making the LeapToday feels pretty special to me because this is my 50th episode of the HR Mentor!! Thank you so much for listening and for supporting me on this journey over the last 2.5 years. It has been an absolute privilege to share this content with you. Today’s episode is also special because I created it for a specific group of emerging professionals. It was inspired by this comment from a listener, Traci Carmen. “I recently started listening to your podcast and wanted to sincerely thank you for sharing your experience and expertise. I've been...2022-05-1223 minThe HR MentorThe HR Mentor#49 Nix Your Networking FearsWhen I say the word networking, what is your reaction? Do you instantly feel nervous? Confused? Overwhelmed?  If you are presented with an opportunity to go to a networking event, do you start thinking up excuses to get out of it? If the answer is yes, you are in good company. Most of the emerging HR practitioners I talk to have a fear of networking and I was one of them. Despite being extroverted, I am a shy person and I do not like approaching people I don’t know and making small tal...2022-04-2823 minThe HR MentorThe HR Mentor#48 Follow Your Passion with Sarah WadeOne of the best things about being a University professor is getting to meet up-and-coming professionals. I get to see them when they are figuring out what they want to do and how they see themselves contributing. And in some cases, I have an opportunity to play a small role in their thought process. Every once in a while I meet students who I just know are going to make meaningful contributions no matter what path they chose to follow. Today on the HR Mentor I am sharing a conversation with one of those students.  Sarah Wade i...2022-04-1456 minThe HR MentorThe HR Mentor#47: Small Town Career Opportunities with Justin HardyA lot of HR professionals and new grads shy away from job opportunities in smaller or more remote communities. But my guest in this episode, Justin Hardy, did the opposite and as a result, has been able to gain some incredible experience early in his career. Justin is from a small town in the Interior of BC called Logan Lake with a population of about 2,000 people. He achieved his bachelor’s degree in Psychology at Thompson Rivers University (TRU) in 2017.  A major academic accomplishment during his studies was presenting the results of a large research pro...2022-04-0151 minThe HR MentorThe HR Mentor#46: Stand With Ukraine On February 24th, 2022 Vladimir Putin launched a full-scale invasion of Ukraine. This was an unprovoked attack on a sovereign democratic nation that has resulted in the incredible destruction of many cities and villages of Ukraine, their infrastructure, and a significant loss of life to both soldiers and civilians.   As a Ukrainian-Canadian, I am terrified for my family that lives in Ukraine. I fear for their safety, their health and wellbeing, and the loss of their peaceful way of life. As a human being, I am devastated by the complete disregard Putin has for human beings and humanity.   As we all wa...2022-03-1216 minThe HR MentorThe HR Mentor#45: One Word For Your WellbeingAt the start of 2022, I set an intention. I do this every year over the winter break to help me stay aligned with my values and goals. This year, my intention is wellbeing.  Like many of you, 2021 was not kind to my health; both mental and physical. There was so much going on with the pandemic and all of the constant changes and adjustments that came with it. And then of course those of us living in B.C. experienced extreme weather and destruction in three of the four seasons. It was exhausting just getting through each d...2022-02-2515 minThe HR MentorThe HR Mentor#44 Five HR Trends for 2022Welcome to Season 3 and episode 44 of The HR Mentor Podcast! I kick off this season talking about my latest project, The HR Mentor Fan Club! This is a membership site for those of you that are serious about your HR career and who love The HR Mentor. For less than a cup of coffee and a cookie each month, you can get access to bonus episodes, free resources, exclusive discounts, and a chance to keep The HR Mentor Podcast advertisement free! You can join the club and learn more here: https://unicorngroup.kartra.com/page...2022-02-1028 minKMOJCastKMOJCast01/31/2022- Chef Melanie Reed, shares recipes and food ideas with those planning to entertain during the Super Bowl.Chef Melanie Reed shares recipes and food ideas with those planning to entertain during the Super Bowl.2022-01-3105 minThe HR MentorThe HR Mentor#43: Season 2 Finale Q&AI know it’s been more than a minute of lag time since my last episode, but November was a tough month. Actually the whole fall felt like a three ring circus.  There was not only a lot going on with the day-job, but a lot going on personally which I won’t bore you with. What also impacted so many of us here in B.C. is another series of natural disasters with intense flooding. Once again, many people and animals were displaced, had their properties destroyed and more importantly, lost their lives. It has been devas...2021-12-1527 minThe HR MentorThe HR Mentor#42: Using Human-Centered Design to Implement EDI Strategies with Sharon Nyangweso I am absolutely thrilled to bring you an incredible conversation I had with a wonderful human who does amazing work in the Equity, Diversity and Inclusion space.   My guest on the show today is Sharon Nyangweso. Sharon is the Founder and CEO of QuakeLab, a full-stack inclusion and change management consultancy that uses human-centered design to help organizations move their commitment to diversity and inclusion from aspiration to action. An empathetic leader with a passion for community and civic engagement, Sharon is a regular contributor and panelist for the CBC, CTV, Rabble.ca and Live 88.5. Sharon immigrated to Canada from K...2021-11-111h 17The HR MentorThe HR Mentor#41: Prepare for Your HR Job Search  I really love the fall! There is just something so warm, comforting and inviting about this time of year. There is just something so warm, comforting and inviting about this time of year. Plus I hate being cold so a season where its acceptable to bundle up suits me perfectly!   Many people see the fall as a time to make career moves. It’s not often people will want to change positions in the depth of summer vacation and that usually works well because lots of employers hold off till the fall months to advertise for new roles. The other thin...2021-10-2830 minThe HR MentorThe HR Mentor#40: 3 Career Paths for the Future of HR When I first began my HR career in the mid-90’s I had no clue as to what my career path would look like. In fact, I wasn’t even totally sure what a day in the life of an HR professional looked like. I had taken courses in recruitment and selection, compensation, and training and development in my undergrad degree so from my perspective, these were my choices.   And even though I was confident that HR was the right career path for me, I didn’t really understand the variety of options in front of me until I started my care...2021-10-1422 minThe HR MentorThe HR Mentor#39: The Art of Reference Checks with Joel Peterson I am thrilled to have my good friend and colleague, Joel Peterson back on the show this week. Joel is the Founder and Lead Consultant of Arbutus Search Group, a boutique search firm in beautiful Vancouver, British Columbia. Joel and I spoke last year about all things recruiting and during our conversation, we agreed that an episode on Reference Checks was in our future.   Unfortunately, a lot of employers and HR professionals see the reference check process as a box to tick rather than the huge opportunity it is. When they are done right, references can provide you with valuable i...2021-10-011h 17The HR MentorThe HR Mentor#38: Is It Time To Go?If you’ve listened to this podcast for a while or know anything about my background, you know that I have changed roles and employer’s a few times over the course of my twenty-plus years in HR. And when I tell people that until I became a professor, I had never worked five years or longer at any one place they often raise an eyebrow with a “there must be something wrong with you” kind of look. But I know that each time I have made a move it was for a good reason and in the best interest...2021-09-1627 minThe HR MentorThe HR Mentor#37: Communicate Your HR Brand You have probably heard the term branding as it relates to marketing a product or service. You have probably also heard of branding a company or an organization. You might even have a friend or two that pursued marketing and branding as a career path.   What might be less known to you is the term personal branding. Personal branding is how you present yourself and how you are viewed by the world. It is based on what makes you unique; your skills, experiences, attributes and personality. Some say it is the sum of how people describe you or talk about y...2021-09-0225 minThe HR MentorThe HR Mentor#36: The Challenge of Being an HR Professional I talk a lot on this podcast about the positive aspects of my profession and how to get the most out of an HR career. Mostly, because I really do love my profession and what I do, but also because I believe a lot of emerging HR practitioners would have more positive experiences in their organization and more career satisfaction if they receive some guidance, coaching, and mentoring on how to navigate some of the things they will face.   That said, this profession is not without some major pain points!   So, in the interest of having a healthy mix of op...2021-08-1923 minThe HR MentorThe HR Mentor#35: Level-up Your Career Alignment Do you ever get that feeling that the role or organization you are in is just not quite a fit? It may be painful or uncomfortable or perhaps you just feel some apathy or a general lack of satisfaction. Maybe you love the organization and the industry, but you feel you have accomplished all you can in your current role and you’re ready for more?   This is a normal occurrence on many career journeys. I have been there a couple of times myself over the last twenty-plus years. First of all, I want to assure you this doesn’t mean...2021-08-0523 minThe HR MentorThe HR Mentor#34: 6 Common Mistakes HR Job Seekers Make As an HR educator I am often approached by new graduates or soon to graduate students for advice. And one of the most frequent questions I get asked is, "can you tell me what I am doing wrong with my job search?"   This usually comes after they tell me that they have been applying on HR jobs for months, they have tried literally everything and they are getting nowhere. And worse, they are now feeling depressed, frustrated and overwhelmed and they are doubting whether or not they have chosen the right career path.   Sound familiar?   If it does, then this epi...2021-07-2228 minThe HR MentorThe HR Mentor#33: Building Successful Relationships If you are a regular listener or you follow me on social media, you know that one of my strong beliefs is that building solid relationships is absolutely essential to a successful and fulfilling HR Career. When I look back over my twenty-plus years as an HR professional, I can honestly say that 99.9% of my success and happiness with my career has come from building strong, positive relationships.   My knowledge, my technical skills, and my ability to problem solve, write, present, etc. are all important, but when it comes to success and fulfillment, all the credit goes to relationships.   Yes, it...2021-07-0925 minThe HR MentorThe HR Mentor#32: Your Wellbeing Matters with David Trawin Did you know that 1 in 2 Canadians have or will have a mental illness by age 40 and that a lack of mental wellbeing is the leading cause of workplace disability keeping some 500,000 employed Canadians from attending work each week? I think that’s a staggering statistic. And it’s not just in Canada. The estimate worldwide is that 450 million people are currently struggling with their mental wellbeing.   And while many people feel comfortable talking about their mental health, one group of people who are more likely to suffer in silence are men. Men often avoid talking about their mental wellbeing because they...2021-06-2444 minThe HR MentorThe HR MentorIn Solidarity As most, if not all of you listening to this are aware, on May 27, 2021, Chief Rosanne Casimir of Tk’emlĂșps te SecwĂ©pemc announced the discovery of the remains of 215 children buried on the grounds of the former Kamloops Residential School.   As an uninvited guest who lives, works and plays on the traditional, unceded territory of the Tk’emlĂșps te SecwĂ©pemc people, I extend my deepest condolences, regrets and respect for all the people, families and communities directly, indirectly and inter-generationally affected by this discovery and the loss of these children. These acts of genocide against Indigenous people an...2021-06-1104 minThe HR MentorThe HR Mentor#30: Your Career is a Journey with Donna HallIf you’ve listened to this podcast before or follow me on social, you will have heard me refer to a career as a journey. And if you know me or have attended any of my HR career workshops, you also know that my career has been a windy road of ups and downs. And I think this is the case for many professionals, yet this is not the expectation of a lot of people just starting out in their career. They want a clear path, with set milestones and they want to know that what they decide to do...2021-05-2752 minThe HR MentorThe HR Mentor#29: New Grad to HR ProfessionalThis episode features an engaging and fun conversation with two of my former HR students; Himanshi Patel and Nikita Kumar. During our conversation, they talk about their experiences with landing their first HR role. Both of these remarkable people were International students who are new to Canada and both have secured their first HR roles less than a year after graduation. They have some incredible advice to share with other new grads about what they believe made them successful so far. If you are looking for your first HR role or looking to level up your career, you will...2021-05-1359 minThe HR MentorThe HR Mentor#28: The Benefits Of Being A Beginner So many of us are learning how to do our jobs in a new way right now. Like me, you may be working from home and doing what you normally do face to face in a virtual format. You may be in a situation where your work routines and requirements for health and safety are also changing constantly. And some of you may be starting a brand new role and are truly a beginner; in the organization, your specific role and your HR career.   This might feel overwhelming and frankly a little daunting. You might feel like you should know m...2021-04-3022 minThe HR MentorThe HR Mentor#27: Choosing The Right Job Offer Congratulations! You have a job offer to consider, maybe even two! It’s wonderful to be in this position after all the hard work you put into getting noticed and making it through the whole hiring process. But now, you are having doubts about accepting the offer. What if there is something better around the corner? What if it’s not the right opportunity for your career? And if you have more than one offer, which one should you choose?   Take a deep breath. I've got you.   This is all very normal when you are starting your career or seeking new op...2021-04-1619 minThe HR MentorThe HR Mentor#26: Career Confidence Boosters You Need Now!Feeling kinda meh and blah about where things are at in your HR career or job search? Not exactly in the right frame of mind to market yourself or tackle that next big project? Or perhaps you are just feeling a bit defeated and deflated due to rejection or some negative feedback. As we continue the global battle against COVID-19 so many of us are feeling tired, overwhelmed and fatigued. And honestly, one little bit of bad news is probably going to be enough to set many of us into a bit of a spiral. It’s no...2021-04-0123 minThe HR MentorThe HR Mentor#25: How You Can Help Shrink the Gender GapThe statistics are shocking: according to UN Women Data, at the pace we are going it is still going to take 130 years to reach global gender equality in the highest positions of power. According to other research, women continue to be outnumbered, outranked and out-earned by men in the Canadian public service and we all know that this is much worse for Black women, Indigenous women and women of colour. So in recognition of the work that we all still need to do to create balanced and equal workplaces and International's Women's Day (March 8th), I am sharing five...2021-03-1929 minThe HR MentorThe HR Mentor#24: Boundary Setting for Success At the start of 2021, I set an intention that reflected how I was going to show up in the world. It boiled down to one word, Focus. I set this intention because it aligned with my values and it supported the goals I want to accomplish in 2021.   As I live this intention each and every day and I reflect on the progress I am making I have come to realize that there is another critical element that drives success; boundary setting. Setting boundaries is important for anyone to be successful, but even more so for people like me (and likely m...2021-03-0425 minThe HR MentorThe HR Mentor#23: Is an HR Career Right For You? The other day, my daughter, who is in grade 11, asked me what I wanted to do for a career when I was her age. And for the life of me I couldn’t remember, but it certainly wasn’t HR. I’m not even sure I knew what HR was when I was sixteen years old, in fact I’m certain I didn’t. So, how did I know that HR was the right career for me? The short answer is, I didn’t. In many ways, HR found me.   If you are wrestling with the next steps in your career and wo...2021-02-1825 minReed Between The VowsReed Between The VowsThe Power of Agreement with Edgar & Melanie KarssenbergJoin us as we dive into the topic of being complete opposite and learning The Power of Agreement with our friends Edgar & Melanie!2021-02-121h 00The HR MentorThe HR Mentor#22: Interview with Ivana Borojevic Welcome to my first interview of Season 2! In this episode, I have an engaging conversation with an amazing emerging HR Professional, Ivana Borojevic.   Ivana is an HR Specialist with Insight, a global technology company that was just named one of Fortune's 2021 Most Admired Companies. She is also the co-founder of an exciting new non-profit organization called mentorWIT, which is an Edmonton based group designed to support women working in the technology sector.   Here is a little bit more about Ivana: After earning a Bachelor’s Degree in Social Work from the University of Belgrade in December 2013, Ivana made a life-changing deci...2021-02-0448 minGlobal Village BrooksGlobal Village BrooksGlobal Village chats with Melanie Reed-ZukowskiAhmed Kasem and Gerpreet Gill talk with Melanie Reed-Zukowski about her involvement with Threat Assessment, covid, being a  Grasslands School Trustee and getting more involved in the upcoming school election.2021-01-2252 minThe HR MentorThe HR Mentor#21: How Intentions Can Improve Your Life Welcome to the first episode of Season 2 of The HR Mentor and 2021!   In this show, I am helping you kick off the new year with a brand new practice that can change your life and improve your chances at success! Intention setting is powerful and can result in lasting behavioural change.   I encourage you to consider how this practice can dramatically improve your life and your success as I explain how intentions are different from goals, I share some examples of the difference between goals and intentions to illustrate why setting goals alone doesn't work, and I share my personal pr...2021-01-2137 minThe HR MentorThe HR Mentor#20: Q & A Part 2 Welcome to the finale for season one of The HR Mentor!   In this final episode of season one I answer four listener questions related to your job search. I also share a number of resources to support you through the entire process.   Here are the four questions I answer today as well as links to related episodes and resources.   1. If you were given fifteen seconds to introduce yourself what would your introduction be like? Consider your audience and focus on your values, passion and interest in HR. Check out Episode 3: How Your Values Can Impact Your Career and Job Search Kee...2020-10-2937 minThe HR MentorThe HR Mentor#19: Q&A Part 1 It's hard to believe we are almost at the end of season one! It has been an incredible journey and I am so thankful to all of you for listening and engaging with me. As promised this episode is all about you and your questions. Today I am answering three questions sent in by listeners just like you. I hope you enjoy it!   Here are the three questions I answer in this episode: How would you build rapport with your manager if they do not live in the same location or City as you? What advice do you have for s...2020-10-2244 minThe HR MentorThe HR Mentor#18: Three Strategies to Help You Tackle Difficult Conversations Often, we avoid having difficult conversations with people because we don't know what to say, we fear their reaction and we worry it will affect our relationship. But as HR Professionals and leaders we often need to have these types of conversations. The good news is there are things you can do to make it easier! In this episode, I am sharing my three favourite strategies to help you tackle your most difficult conversations.   Here are my three strategies for tackling your next Difficult Conversation: Remove any judgment words or terms and stick to the facts. Have a clear goal a...2020-10-1520 minThe HR MentorThe HR Mentor#17: Overcoming Self-Doubt Most high achieving professionals have experienced bouts of self-doubt or what is often referred to as imposter syndrome. People who, despite external recognition and even accolades from others, they doubt their own abilities and success. This can not only hold them back from taking on new goals, but it can also cause a lot of anxiety, stress, guilt and low self-esteem. In this episode I share some simple strategies that have helped me keep my self-doubt in check when I set big goals.   Here are my six strategies: Take action Get honest feedback Swim in your own lane Engage with a...2020-10-0831 minThe HR MentorThe HR Mentor#16: How to Build Trust in your HR Role As an HR professional, you may have never considered the important role that trust plays in your role. But I believe it can mean the difference between succeeding and simply banging your head against the wall in frustration. You see when you develop trust with the managers you support, they will not only listen to the advice and guidance you give them, but they will seek it and you out. And that will have you feeling more confident and able to make a positive impact in your organization.   In this episode I discuss five ways that I believe you can b...2020-10-0134 minThe HR MentorThe HR Mentor#15: Interview with Joel Peterson - Part 2 What a treat! My friend and colleague Joel joined me a few days after our first conversation to continue talking all things recruitment. Joel is the Founder and Managing Director of Arbutus Search Group and a recruitment and selection expert.   In this episode, Joel explains the benefits of working with a recruitment agency and what he believes are the most important elements of a successful search effort. What he says may just surprise you. Joel and I also discuss the key ways you can increase the diversity of your applicant pool and the possible ways to pursue a career in r...2020-09-2445 minThe HR MentorThe HR Mentor#14: Interview with Joel Peterson - Part 1 I am so thrilled that my good friend and colleague Joel Peterson agreed to sit down with me and talk about recruitment. Joel is the Founder and Managing Director of Arbutus Search Group and an expert in all things recruitment.   In this episode, Joel and I talk about the COVID-19 pandemic and how it is affecting the job market and what will most likely be different in the future. Joel also shares some great advice for job seekers about how to get noticed online and what he believes are essential actions to land your next role. If you are looking f...2020-09-1749 minThe HR MentorThe HR Mentor#13: How to HR There are many different paths to an HR career and as such not all HR professionals are created equal. There are also some people working in HR roles that do not understand the purpose of their role. In this episode, I explain my perspective on the vital function we provide and how you, as an HR professional can align yourself with that purpose, regardless of your position on the org chart.   I believe the role of an HR professional in any organization is to help manage human resources to ensure the organization remains relevant and wins in the marketplace or s...2020-09-1019 minThe HR MentorThe HR Mentor#12: The Importance of Curiosity to your HR Career Perhaps you've heard the saying, "curiosity killed the cat," which implies that somehow being curious is a bad thing. In my home curiosity only seems to get the cats (and our dog) more attention, but the saying has stood the test of time. In this episode, I flip that saying on its head and show you four ways that the ability to stay curious can help you become a more effective HR professional.   The Four Reasons Why Curiosity is Important for an HR Career are: Boosts Problem Solving and Critical Thinking Sparks Innovation and Improves Workplaces Help your Transfer of L...2020-09-0326 minThe HR MentorThe HR Mentor#11: Journey to Forty-Six Today Melanie is taking you on a journey through some key moments in her career and life with the hopes of inspiring you to carve your own unique path, regardless of whether or not it seems right to others or the easiest road to travel.     These are her key messages: Your career is not going to be a straight upwards line Follow what interests and excites you Be willing to start anywhere You are not a job title or position Here is a summary of this episode: [03:03] - Growing up in a small town was a great experience, but when it...2020-08-2826 minThe HR MentorThe HR Mentor#10: Interview with Dean Lemphers Part 2 In this episode, Melanie continues her conversation with her former student Dean. He talks about his first HR role and what he has already learned about his new profession in only two weeks. The insights he has are impressive!   Dean explains how his new place of employment is very busy and his HR Lead does not have time to sit and train him on his role. So, he is learning by following her throughout her day to meetings and as she solves the day to day challenges of the business.   Being the smart person he is, Dean is taking this as...2020-08-2019 minThe HR MentorThe HR Mentor#9: Interview with Dean Lemphers Part 1 In this episode, Melanie has a wonderful conversation with a former student and TRU HR graduate who recently secured his first HR role. Dean Lemphers graduated in the spring of 2020 with a BBA with a major in Human Resource Management. This episode is part one of our conversation and in it, he shares the key factors that made him successful in securing his first HR job just months after graduation.   Here is a summary of Dean's advice: Be willing to put yourself out there. Connect with as many people as possible Conduct informational interviews Don't be afraid to ask If y...2020-08-1321 minThe HR MentorThe HR Mentor#8: The Importance of Making Connections You've heard the saying, 'it's not what you know, it's who you know' right? Even if you don't agree with the saying in all circumstances, making personal connections is a critical component of a successful job search. In this week's episode, Melanie explains why this true and gives you four straightforward ways that you can increase the number of connections you have in your network so you can improve your career and job search results.   There are Four Ways to Increase Your Personal Connections: Find a Mentor Attend Networking Events Join Online HR Groups Conduct Informational Interviews Here is a s...2020-08-0619 minThe HR MentorThe HR Mentor#7: Make an Impact in Your First 90 Days In this episode we are celebrating all our listeners who have secured their first HR role, professional job or a promotion. It is an incredible milestone to kick-off or advance your HR career. In recognition of this accomplishment, today we are talking about how to make a positive impact in the first 90-days so you can knock the socks off your new employer. Melanie covers three main categories of understanding and action you need to take as well as provide a handy email script that will impress your new employer.   There are three important ways you can make an impact: G...2020-07-3034 minThe HR MentorThe HR Mentor#6 - How to Deal with Rejection in your Job Search At some point in your job search you will face rejection. This is a normal part of the process. But for some of you this may feel devastating and cause you to give up or get down on yourself. In this episode, Melanie offers five suggestions on how you can deal with the inevitable rejection you will face in your job search and share a personal rejection story and what she learned from it.   Here are five tips for dealing with rejection: Re-frame your rejection Take responsibility (for your effort and action) Ask for feedback Take action Be aware of y...2020-07-2318 minThe HR MentorThe HR Mentor#5 - Be Prepared and Ace the Interview You can't always control what the Universe throws at you, but when it comes to your job search, one of the things you can control is how well-prepared you are for your interview. The interview remains the most heavily weighted selection method for most organizations and in some cases, the only method, so it's even more important that you are ready to shine when the opportunity comes.   In this episode Melanie walks you through two stages of preparation: Research Practice Here is a summary of the show: [2:11] - Melanie shares some sage advice from Jack Canfield about how to approach u...2020-07-2335 minMarketScale TechnologyMarketScale TechnologyRFID is Transforming Asset Tracking in AV with Melanie Reed & Billy KingIn the past, event technology specialists at AV companies had to manually scan each item of gear making its way out the warehouse. Some still manually scan to this day; it's an antiquated system that takes days, or even weeks, and is prone to human error. But as Alford Media can attest to, that has changed with RFID asset tracking technology.On this episode of Backstage Pass, Alford Media’s Melanie Reed, vice president of business operations, and Billy King, director of operations, share how Alford is leading the charge in asset tracking for AV gear, and how RF...2020-07-1327 minThe HR MentorThe HR Mentor#4: Market Yourself for Job Search Success In this episode, Melanie discusses strategies to help market yourself as a candidate for roles that are aligned with your values and your strengths, experiences and accomplishments. She introduces you to the idea that you are the "product" of your job search and that viewing your job search from a marketing perspective can improve your results.   To help you translate these ideas into action, Melanie explains her 3-P approach to market yourself.   They are: Product (you) which includes knowing yourself and preparing a Personal Brand Statement Presence (how you appear online) Promotion (how you get noticed in your industry and by...2020-07-0930 minThe HR MentorThe HR Mentor#3: How Your Values Impact Your Career and Job SearchIn this episode, Melanie talks about your core values and how knowing and understanding these guiding beliefs can assist you in your career and job search.   Melanie shares a definition of values and provide examples of how values might impact your decision making. She also walks you through a short exercise to help you identify your values and wraps up with a list of four ways your values can help you with career and job search decisions.   These are the 4 ways your values can have an impact: Help you identify roles or jobs that will be the most satisfying. Help yo...2020-07-0224 minThe HR MentorThe HR Mentor#2: 3 Steps to Shift Your Limiting Beliefs and Improve Your Job Search June 24, 2020   In this episode, Melanie explains what limiting beliefs are and how your limiting beliefs could be affecting your success with your job search or career transition.   You will learn 3 easy steps to help you shift your limiting beliefs and improve your chance or achieving your goals. Not only with your job search, but also in any area of your life you would like to improve.   Here is a quick summary of the 3 steps: Identify your limiting beliefs Reframe your limiting beliefs Repeat and reinforce your new beliefs Here is a summary of the episode: [00:56] Limiting beliefs are formed from tho...2020-06-2515 minThe HR MentorThe HR Mentor#1: Why you need an HR MentorIn this introductory episode, Melanie explains why she started this podcast and what you can expect as a listener. She also shares what she believes is both exciting and challenging about an HR Career. Love the HR Mentor? Become a super fan and get access to exclusive monthly content and help keep the podcast ad free. Sign up today! JOIN THE HR MENTOR FAN CLUB! 2020-02-0214 minBook of Mormon for YOUthBook of Mormon for YOUthReed Feels the Spirit as he Reads TAKE 2This is the FULL interview with Reed from Kansas.2020-01-2707 minBook of Mormon for YOUthBook of Mormon for YOUthReed G Feels the Spirit as He ReadsIn this episode, Reed G. talks about an experience when he was reading the scriptures and felt the words were talking right to him.  And then what did he do?  ..... You'll have to listen to find out!2020-01-2203 minBook of Mormon for YOUthBook of Mormon for YOUthReed Finds Answers in the VineyardIn this episode, Reed recounts his experience of turning to the Book of Mormon in a time of stress.  Listen as he shares the powerful answer he received in Jacob 5.  Heavenly Father and Jesus Christ can comfort our kids when they turn to the scriptures in times of need!2020-01-1410 minMy Rough DraftMy Rough DraftPost Grad Struggles and The Job Search Journey with Jasmine ReedMy Rough Draft is an interview/documentary portion where I’ll have guests on the show that will share their stories about certain trials and seasons of life that they’re currently in. Today, we're talking with Jasmine Reed, a recent college graduate and soon to be bride! Learn how she went from studying hard and getting her degree only to find her post-grad career not at all what she imagined. Join us as we talk about her job search journey in today's interview!2019-09-1626 minIris Global After Hours - Video | Rolland & Heidi BakerIris Global After Hours - Video | Rolland & Heidi BakerIris Global After Hours - Episode 94 - Caroline Thomas and Melanie ReedThis episode we are joined by Caroline Thomas and Melanie Reed, missionaries from Iris' Madagascar base. They each share on how God lead them to Madagascar and on the work they do there. Visit irismadagascar.org for more information.2018-09-0744 minIris Global After Hours - Audio | Rolland & Heidi BakerIris Global After Hours - Audio | Rolland & Heidi BakerIris Global After Hours - Episode 94 - Caroline Thomas and Melanie ReedThis episode we are joined by Caroline Thomas and Melanie Reed, missionaries from Iris' Madagascar base. They each share on how God lead them to Madagascar and on the work they do there. Visit irismadagascar.org for more information.2018-09-0700 minGateway to ProfitsGateway to ProfitsInterview with Collections Expert Melanie Reed from Transworld SystemsIn this episode of Gateway to Profits (player below), Josh sits down with Melanie Reed from TransWorld Systems to talk about what business owners can do to improve cash flow and reduce bad debts through better collections processes and practices. Click here to listen to this episode of Gateway to Profits: Gateway to Profits Episode 7 – Interview with Collections Expert Melanie Reed from TransWorld Systems In this episode, Melanie … [click to continue reading...]2011-11-1550 min