Shows
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.Building a CS Ops Function Around Clean Data and Automations with Michael Bojanski of Learn to Win | Episode 016Join us for a compelling discussion with Michael Bojanski, Director of Customer Success Operations and Support at Learn to Win and recent winner at the Customer Success Excellence Awards. Michael’s insights draw from a diverse career journey, ranging from pre-med study abroad and an MBA, to Amazon fulfillment centers and various Operations & Marketing roles.In our chat, Michael provides a comprehensive view on the ins and outs of implementing client success motions and automating processes for Sales to CS handoff, Renewals & Sales Assistance Requests. He emphasizes the crucial role of clean customer data in building up an...2023-09-1943 min
Success League RadioInnovations In Leadership - Michael Bojanski - Best Use of TechnologyOn this episode of Innovations in Leadership, Kristen interviews Michael Bojanski, Director of Customer Operations & Support at Learn to Win. They discuss helpful tools for creating a strong CS experience.Don't forget to subscribe to stay up-to-date with Innovations in Leadership!2023-08-0823 min