Shows
CXOTalk: Leadership, AI, and the Digital EconomyAn Advanced Look at AI Agents, Part 2 | #868In CXOTalk Episode 868, host Michael Krigsman interviews Praveen Akkiraju, Managing Director at Insight Partners, to explore the world of agentic AI.Praveen explains AI agents, their reliance on large language models (LLMs), and how they differ from traditional applications. He discusses AI agents' current state and reliability, explains the layered architecture involving user interfaces, reasoning, and dynamic querying, and highlights the importance of evaluation loops and human-in-the-loop systems for consistent output.The episode also discusses practical use cases in various sectors like coding, customer support, and IT operations. It explores the complex economics, security considerations...2025-02-1253 min
CXOTalk: Leadership, AI, and the Digital EconomyEnterprise AI: A Board of Directors Perspective | #866How are boards of directors navigating the complex world of enterprise AI and AI adoption?
Join Michael Krigsman in conversation with independent board member Adriana Karaboutis (former technology leader at Dell, Biogen, National Grid) as they dissect the current state of AI adoption across industries.
Discover the key drivers and roadblocks, the tension between innovation and risk, and what to do when board members lack tech understanding.
This is a must-watch for CEOs, CIOs, and anyone who shapes their organization's AI strategy.
🔔 Don’t forget to like, subscribe, and share for more thought-provoking conve...2025-01-1856 min
CXOTalk: Leadership, AI, and the Digital EconomyAI Ethics and Trustworthy AI: Navigating Truth and Deception | #864Artificial intelligence is reshaping the world, but how can we trust it and build ethical AI? In this episode of CXOTalk, we explore the dual nature of AI—its potential to build trust and its risks of enabling deception.
Join host Michael Krigsman and our expert guests:
🔹 Dr. Anthony Scriffignano – Expert in data integrity and AI detection systems
🔹 Dr. Anastassia Lauterbach – Authority on AI governance frameworks and risk management
🔹 Dr. David Bray – Visionary on societal impact and digital transformation
This discussion covers:
✅ What makes AI trustworthy—and where it can go wrong
âś… Real-world examples of AI deception (deepfakes, misinformation, and biases)
âś… The socie...2024-12-2757 min
CXOTalk: Leadership, AI, and the Digital EconomyAI Ethics, Governance, Responsible AI: Views from the CIA's Deputy Privacy Officer | #863
Are you navigating the complex landscape of AI ethics and governance? 🤔 In this exclusive interview, Michael Krigsman speaks with Jacqueline Acker, Deputy Privacy and Civil Liberties Officer at the CIA, to gain invaluable insights into responsible AI development and deployment.
🔥 Key Takeaways You'll Learn
-- The CIA's Perspective: Discover why AI ethics is paramount for the CIA and how it impacts their mission of protecting the public.
-- Building Trust: Understand how AI ethics is fundamental to maintaining public trust, not just for governmental agencies, but for all organizations.
-- Transparency & Accountability: Learn the importance of transparency in AI system...2024-12-1653 min
CXOTalk: Leadership, AI, and the Digital EconomyAI, Deep Learning, and the Future of Work | #860Artificial intelligence is rapidly transforming business, technology, and society. On this episode of CXO Talk, Dr. Terrence Sejnowski, a renowned computational neuroscientist, deep learning pioneer, and author of "ChatGPT and the Future of AI," discusses the implications of this technological revolution. He explores how AI is evolving, drawing parallels with the human brain, and explains why a robust data strategy is crucial for successful AI implementation. Dr. Sejnowski holds the Francis Crick Chair at the Salk Institute for Biological Studies and is a Distinguished Professor at UC San Diego.
Dr. Sejnowski explains the importance of lifelong learning...2024-12-1253 min
CXOTalk: Leadership, AI, and the Digital EconomyGlobal AI Governance and Digital Equity: A UN Perspective | CXOTalk #862In episode 862, Michael Krigsman talks with Bernardo Mariano Jr., Assistant Secretary-General and Chief Information Technology Officer at the United Nations, about the evolving landscape of AI governance and digital responsibility. They discuss the Global Digital Compact, strategies for bridging the digital divide, and the importance of equitable data access.
Learn how the UN collaborates with governments, private sector leaders, and civil society to establish global frameworks that align innovation with ethical principles. Gain actionable insights into responsible AI implementation, reducing risk, and ensuring that both mature enterprises and emerging startups benefit.
#AI #DigitalTransformation #ArtificialIntelligence #UN #GlobalGovernance #EthicalAI #Sustainability #Innovation...2024-12-0953 min
CXOTalk: Leadership, AI, and the Digital EconomyTough Talk: Ethical and Responsible AI in Finance | CXOTalk #859AI is transforming financial services, but are we building it responsibly? Dr. Scott Zoldi, Chief Analytics Officer at FICO, joins Michael Krigsman on CXOTalk episode 859 to discuss the importance of AI ethics in finance. Learn how to build trust, transparency, and accountability into your AI systems.
In this episode, we cover:
• The challenges of black box AI and the need for explainable AI (XAI)
• Practical strategies for mitigating bias and ensuring fairness in AI-driven decisions
• FICO's innovative use of blockchain to ensure responsible AI development
• How to balance innovation with ethical considerations in financial services
• Actionable advice for business and techno...2024-11-2656 min
CXOTalk: Leadership, AI, and the Digital EconomySeth Godin on Strategy - Hard Talk and Painful Truths (CXOTalk #858)Are your marketing efforts falling flat? You're probably focusing on tactics, not strategy. Join marketing guru Seth Godin and Michael Krigsman on CXOTalk to dissect the critical difference between strategy and tactics, revealing why most companies miss the mark and how to build a winning, long-term approach.In this discussion, Seth exposes the pitfalls of chasing short-term gains and neglecting the underlying philosophy that drives successful marketing. He shares real-world examples of companies like Google, Yahoo, Netflix, and Starbucks, illustrating how a clear strategy can make or break a business.Discover how to:2024-11-2258 min
CXOTalk: Leadership, AI, and the Digital EconomyUnleashing Real AI with Top Data Scientists | CXOTalk #856AI and data science experts Dr. Anthony Scriffignano and Dr. Satyam Priyadarshy join Michael Krigsman for a candid discussion on the practical realities of AI implementation. They debunk the myth of AI as a magic bullet and explore what truly drives success in AI projects and the common pitfalls that lead to failure.Learn how to address critical challenges like confirmation bias, data quality issues, communication gaps between data scientists and business leaders, and the ethical considerations of synthetic data. Discover practical strategies for building a data-driven culture, managing computational costs, and maximizing the value of your data...2024-10-211h 00
CXOTalk: Leadership, AI, and the Digital EconomyInside the Advanced AI Lab: Agentic AI, Robots, and Levitating Trees | CXOTalk #854Ready to explore the mind-bending world of Agentic AI and its impact on the future of work?In CXOTalk episode 854, Michael Krigsman talks with Babak Hodjat, Cognizant's CTO of AI, to unravel the mysteries of AI agents, evolutionary algorithms, and the potential for robot armies to reshape our world.Discover:What are AI agents, and why are they like mini robot armies? Learn how multi-agent systems are revolutionizing AI and offering advantages over traditional approaches.Can robots learn to walk in a world where trees float? Explore the fascinating...2024-10-0656 min
CXOTalk: Leadership, AI, and the Digital EconomyWhat is Agentic AI - Autonomous Agents and Intelligent Workflows | CXOTalk #853Want to understand the power of agentic AI and how it can transform your business? In episode 854 of CXOTalk, Michael Krigsman sits down with Praveen Akkiraju, Managing Director at Insight Partners, to explore the exciting world of AI agents.This episode simplifies complex concepts, helping you understand AI agents' potential for automating tasks, boosting efficiency, and unlocking innovation. We explore real-world applications, the crucial role of data infrastructure, and the importance of trust and transparency in agentic AI systems.Plus, we address those burning questions about the impact of AI on the future of work.2024-09-2955 min
CXOTalk: Leadership, AI, and the Digital EconomyUltimate Guide To Enterprise AI Strategy: Algorithms And Ecosystems | CXOTalk #852In Episode 852 of CXOTalk, host Michael Krigsman explores enterprise AI strategy with guests Anindya Ghose, Professor at NYU Stern School of Business, and Ravi Bapna, Chair Professor at the University of Minnesota's Carlson School of Management.What You'll Learn:The "House of AI" Framework: Understand the foundational pillars—data engineering, descriptive analytics, predictive analytics, causal analytics, and prescriptive analytics—that form the basis of successful AI strategies.Building a Strong AI Foundation: Learn why allocating 70% of resources to data cleaning and preparation is crucial for AI success....2024-09-1854 min
CXOTalk: Leadership, AI, and the Digital EconomyState of the Enterprise and the CIO, with Unisys CEOIn CXOTalk episode 849, Michael Krigsman hosts Peter Altabef, Chair and CEO of Unisys, to explore the transformative role of AI in enterprise technology and the pivotal role of CIOs in this evolution. Altabef provides insights into how Unisys integrates AI to improve client solutions and internal operations while emphasizing strategic investment and leadership.Episode Highlights:AI as a Catalyst for Innovation: Learn how AI, especially generative AI, reshapes business strategies, fosters innovation, and redefines customer engagement.CIO Leadership in AI Transformation: Discover how CIOs are crucial in driving...2024-08-1452 min
CXOTalk: Leadership, AI, and the Digital EconomyHow AI-Driven Disinformation Works (and How to Stop It)Explore the alarming world of AI-driven disinformation and its impact on businesses in CXOTalk Episode 844. Clemson University professors Patrick Warren and Darren Linvill, co-directors of the Media Forensics Hub, join host Michael Krigsman to expose the latest tactics used to spread disinformation.Learn how bad actors, from state-sponsored campaigns to individual influencers, leverage AI to create and spread disinformation at an alarming scale. Warren and Linvill provide expert insights into:-- The structure of disinformation campaigns-- The growing threat to businesses, who can be targets or suffer collateral damage-- Potential technological solutions, in...2024-07-2358 min
CXOTalk: Leadership, AI, and the Digital EconomySocial Impact: The Philosophy of Zoho CEO Sridhar Vembu🌟 Welcome to Episode 842 of CXOTalk! 🌟Join us for an insightful conversation with Sridhar Vembu, CEO and Founder of Zoho, a global leader in cloud-based business software. In this episode, we explore innovative strategies for business growth and sustainability, focusing on leveraging rural talent and fostering innovation outside traditional urban centers.👨‍💼 Guest: Sridhar Vembu, CEO and Founder of Zoho 🗣️ Host: Michael Krigsman, Industry Analyst and Publisher of CXOTalk🎯 *Key Highlights:**Embrace Rural Development:* Discover how Zoho taps into untapped talent pools by establishing offices in rural areas, implementing digital infrastructure, and developing technology-based solutions to address specific local challenges.2024-07-081h 05
CXOTalk: Leadership, AI, and the Digital EconomyVC Insights: Vital Lessons from AI InvestingIn CXOTalk episode 841, host Michael Krigsman sits down with Yousuf Khan, Partner at Ridge Ventures and former multi-time CIO, to explore the transformative impact of AI on venture capital, startups, and enterprise AI.Key topics include:• Separating AI hype from reality in VC investing• Evaluating AI startups and their long-term potential• The challenges and opportunities AI presents for enterprises• Balancing innovation with risk management in AI deployment• Strategies for CIOs and boards navigating the AI landscapeKhan shares insights from his unique perspective as both a seasoned CIO and current VC investor. Learn how to ide...2024-07-0254 min
CXOTalk: Leadership, AI, and the Digital EconomyAI Playbook for Business Results: Insights from IBM ConsultingIn episode 832 of CXOTalk, Michael Krigsman talks with Mohamad Ali, the Chief Operating Officer of IBM Consulting, about practical aspects of integrating AI into business operations. The discussion explores challenges and opportunities that companies encounter as they transition from initial AI experimentation to scaling these solutions effectively.Ali emphasizes the changing landscape of AI consulting, highlighting the shift from building initial use cases to addressing the complexities of scaling, which involve security, bias, data privacy, governance, and cost optimization. He also introduces IBM Consulting Advantage, a platform designed to equip consultants with AI tools and resources while ensuring responsible...2024-04-1952 min
CXOTalk: Leadership, AI, and the Digital EconomyHow to Lead Practical, Ethical, and Trustworthy AIJoin host Michael Krigsman and prominent guests David Bray and Anthony Scriffignano for an insightful CXOTalk discussion on navigating the complex landscape of AI ethics and governance. As AI rapidly advances and becomes more influential in our daily lives, it's crucial to ensure these powerful technologies are developed and used in a trustworthy, responsible manner.*Key topics include:*đź”´ The Importance of Trustworthy AIđź”´ Challenges in AI Governanceđź”´ Frameworks for Ethical AIđź”´ Societal Impacts of AIđź”´ Recommendations for Navigating AI EthicsDon't miss this thought-provoking discussion with two leading experts on the cutting edge of AI ethics an...2024-03-211h 03
CXOTalk: Leadership, AI, and the Digital EconomyAdvice on Digital Transformation, from ITV Studios and ZohoIn this episode of CXOTalk, Michael Krigsman speaks with Rob O'Brien, Head of International Technology at ITV Studios, about the digital transformation of television production. The conversation covers:➡️How ITV is adapting to the rise of streaming services like Netflix and Disney+➡️Enabling creatives with innovative technology to make the best TV shows➡️Managing complex workflows and processes across 400-500 productions per day➡️Using Zoho Creator and Zoho Analytics to centralize production data and enable quick decision-making➡️The importance of low-code development for rapidly building and adapting applications➡️Change management best practices for implementing new technolo...2024-03-2117 min
CXOTalk: Leadership, AI, and the Digital EconomyBuilding Ethical AI: The 7 Principles of Responsible Technology, with Juliette PowellCXOTalk host, Michael Krigsman, talks with Juliette Powell, author and AI expert, to dissect the complexities of ethical AI in our rapidly evolving digital landscape. As AI becomes increasingly embedded in our lives, the conversation around its ethical use has never been more critical. Juliette Powell brings her extensive knowledge to the table, discussing the seven foundational principles outlined in her book, "The A.I. Dilemma."Key Takeaways from the Episode:-- Intentionality in AI Development: Juliette Powell stresses the importance of intentional risk assessment in AI, urging businesses to consider the human impact and integrate these assessments...2024-03-1552 min
CXOTalk: Leadership, AI, and the Digital EconomyScaling Customer Experience and Operational Excellence: Lessons from Zoho and GardaWorldIn this episode of CXOTalk, host Michael Krigsman talks with Taylor Wolsey from GardaWorld about the company's journey to align customer experience and operational excellence through digital transformation. GardaWorld, a leading security services provider, has grown rapidly through acquisitions, presenting challenges in delivering a consistent, high-quality customer experience across multiple brands, languages, and regions.Wolsey shares valuable insights into how GardaWorld:đź”· Makes customer experience the focal point of all operational improvements and digital transformation effortsđź”· Ensures consistency through extensive training and clear communication of their customer-centric visionđź”· Leverages Zoho's integrated suite of 25+ applications to streamline processes...2024-03-0720 min
CXOTalk: Leadership, AI, and the Digital EconomyHow to Secure Unmanaged Devices, with Palo Alto NetworksIn this episode of CXOTalk, Michael Krigsman speaks with Anand Oswal from Palo Alto Networks to explore the critical issue of securing unmanaged devices by using enterprise browsers. Oswal highlights the alarming statistic that over 50% of devices accessing corporate data are unmanaged, contributing to 90% of successful malware attacks. He emphasizes the need for robust security measures that can consistently protect both managed and unmanaged devices without compromising user experience. The discussion examines the role of enterprise browsers as a solution, with Gartner predicting their significant adoption by 2030 for secure application access on unmanaged devices.The conversation further examines...2024-03-0518 min
CXOTalk: Leadership, AI, and the Digital EconomyThe Evolving Landscape of Enterprise AI➡️ *Please support this podcast by clicking on our sponsor:* vanta.com/cxotalk===🔷 *Read transcript on CXOTalk site:* https://www.cxotalk.com/episode/the-evolving-landscape-of-enterprise-ai🔷 *Subscribe:* newsletter.cxotalk.com🔷 *LinkedIn:* www.linkedin.com/company/cxotalk🔷 *Twitter:* twitter.com/cxotalkIn CXOTalk episode 818, Michael Krigsman talks with Anthony Scriffignano, an acclaimed data scientist, about the rapid evolution of enterprise AI, particularly focusing on generative AI. Scriffignano has a rich background in data science, having worked in various industries, and holds 98 patents. He shares his insights on AI developments, their practical applications in business, and the ethical considerations surrounding AI t...2023-12-301h 06
CXOTalk: Leadership, AI, and the Digital EconomyCMO Strategy: Marketing in the AI Era➡️ *Please support this podcast by clicking on our sponsor:* vanta.com/cxotalkIn episode 817 of CXOTalk, we welcome Greg Stuart, CEO of MMA Global, for an engaging conversation on the evolving role of Chief Marketing Officers (CMOs) in the rapidly shifting landscape of AI-driven marketing. Greg shares his expert views and data-backed insights, drawing from his experience leading MMA Global, an important nonprofit industry body for CMOs. This episode explores the current challenges and future directions of marketing in the AI era, offering valuable perspectives for CMOs and marketing professionals.🔷 *Read transcript on CXOTalk site:* cxotalk.com/episode...2023-12-2639 min
CXOTalk: Leadership, AI, and the Digital EconomyAI Explainer: US Presidential Executive Order on Responsible AI*Explore the Presidential Executive Order on Safe, Secure, and Trustworthy Artificial Intelligence. Signed by President Biden on October 30th 2023, this directive stands as a landmark in the evolving landscape of AI, setting a precedent for future development, usage, and regulation.Our guest is Dr. David Bray, previously CIO of the Federal Communications Commision for four years, IT Chief for the Bioterrorism Preparedness and Response Program, Senior National Intelligence Service Executive, and an expert on AI governance and ethics.*In this episode, we examine the presidential order to:*â• Explain why it's a crucial step for the future of AI...2023-12-1143 min
CXOTalk: Leadership, AI, and the Digital EconomyEnterprise AI Strategy: Planning to Execution, with CitiExplore artificial intelligence (AI) and machine learning (ML) in the corporate environment, featuring Murli Buluswar, the Head of Analytics for the U.S. Personal Bank at Citi. The discussion focuses on integrating AI and ML into core business strategies and operations, offering a nuanced perspective on leveraging these technologies for improve decision-making and business outcomes.Key learnings from this episode include:â–ş *Integrating AI/ML into Business Strategy and Operations:* Gain insights into how AI and ML are reshaping strategic planning and operational processes, emphasizing the need for a holistic approach that goes beyond simply adopting tools.â–ş *Emph...2023-11-2743 min
CXOTalk: Leadership, AI, and the Digital EconomyBuilding an AI Culture: Strategies for Business LeadersIn CXOTalk episode number 812, Michael Krigsman speaks with Andrew McAfee, a principal research scientist at MIT, for a detailed discussion on creating a business culture that supports AI. As the author of 'The Geek Way, McAfee shares lessons drawn from his extensive research on how technological advancements impact business operations and organizational culture.This conversation is particularly valuable for business leaders interested in learning how to create culture that supports the strategic role of AI in their organization.Key highlights from this episode include:â–ş*The Intersection of AI and Business Culture:* Insight into how AI is reshaping bu...2023-11-2345 min
CXOTalk: Leadership, AI, and the Digital EconomyCustomer Experience and Brand Strategy at T-MobileIn Episode 811 of CXOTalk, host Michael Krigsman speaks with Jon Freier, President of the Consumer Group at T-Mobile, in a thought-provoking conversation focusing on the dynamics of customer experience and brand strategy in wireless. This episode provides deep insights into how a major telecom company navigates market challenges and opportunities.Key insights you will learn in this episode:*Disruptive Strategies in Telecom:* Gain an understanding of how T-Mobile's 'Un-carrier' strategy, initiated in 2013, disrupted the traditional telecom industry, emphasizing customer-centric policies over conventional norms.*Leveraging Data for Customer Engagement:* Learn about the role of data analytics, and personalization...2023-11-1645 min
CXOTalk: Leadership, AI, and the Digital EconomyIntelligent Automation in Finance with WorkdayLearn about intelligent automation in finance and how AI and ML can improve modern financial processes. The discussion was recorded live at Workday Rising in San Francisco, between analyst Michael Krigsman and John Hugo, VP of Financial Products & Go To Market at Workday. Important highlights from the conversation include:â–ş *Digital Transformation in Financial Processes:* Insights into how digital transformation is reshaping financial processes, helping companies navigate economic changes and evolving business models.â–ş *Intelligent Automation and Operational Efficiency:* Examination of the impact of intelligent process automation and AI on cost management, staffing, and compliance in finance.â–ş *Adoption of AI...2023-11-1511 min
CXOTalk: Leadership, AI, and the Digital EconomyCISO Explainer: Hybrid- and Multi-Cloud SecurityLearn about hybrid and multi-cloud security with Anand Oswal, Palo Alto Networks. Uncover challenges and the vital role of AI, ML, and zero trust in protecting digital landscapes. The discussion explores the challenges businesses face as applications move from on-premises to the public cloud, especially when more than one cloud provider is involved. Oswal emphasizes the critical need for visibility, consistent policies, and unified management to secure ever-expanding digital footprints. The interview also explores the role of AI and machine learning in fortifying cloud-native security, and how the principles of zero trust are fundamental to security in today's environment.2023-10-2620 min
CXOTalk: Leadership, AI, and the Digital EconomyAI Workflows in Business: A Practical Guide#zapier #workflowautomation #workflow #aiautomation The rising significance of enterprise AI presents a unique hurdle: seamlessly integrating AI-based business workflows into operational systems, especially for non-programmers. On CXOTalk episode 808, we explore these issues with Mike Knoop, co-founder of Zapier and the company's AI lead. The conversation with Mike covers the rationale behind integrating AI, the technological advancements AI brings to workflow automation solutions, and its broader impact on business agility. Join the CXOTalk community: www.cxotalk.com/subscribeRead the full transcript: https://www.cxotalk.com/episode/ai-workflows-in-business-a-practical-guideKey points in the discussion include: â–ş The potential of...2023-10-2344 min
CXOTalk: Leadership, AI, and the Digital EconomyTechnology and Innovation Strategy with the CTO of CaterpillarWelcome to CXOTalk episode 807, with Karl Weiss, Chief Technology Officer at Caterpillar, an iconic brand and a leader in construction and mining equipment with over 100,000 employees, $60 billion in revenue, and 1.4 million connected assets globally,With 35 years of experience at the company, Weiss brings a nuanced understanding of how technology shapes business outcomes.Weiss shares Caterpillar's approach to innovation, which is led by customer needs. He highlights the use of autonomous and AI technologies in mining trucks and other heavy equipment, explaining how machine learning, virtual reality, digital twins, and data analytics contribute to safer and more efficient operations...2023-10-1641 min
CXOTalk: Leadership, AI, and the Digital EconomyGenerative AI Strategy in the EnterpriseIn episode 806 of CXOTalk, we discuss practical applications of generative AI within the enterprise with Bruno Aziza, who was a distinguished voice at Google before joining CapitalG.The conversation explore the technical aspects, the importance of data quality, and the ethical considerations surrounding generative AI deployment.Be sure to watch episode 806 for a live, nuanced discussion aimed at elevating your strategic roadmap for enterprise AI.The conversation includes these topics:â–ş Understanding Generative AI in the Enterprise: A Deep Diveâ–ş The Human-Machine Symbiosis in Generative AIâ–ş Trust and Data Quality in Generative AIâ–ş Financial Impact a...2023-10-0644 min
CXOTalk: Leadership, AI, and the Digital EconomyPractical Advice on Enterprise AI from CEO of Box#enterpriseai #generativeai #enterprisearchitecture How can enterprises adopt AI responsibly and effectively? In this interview, Box CEO Aaron Levie shares insider strategies on CXOTalk episode 805.Levie has a unique vantage point on enterprise AI gained from working closely with Fortune 500 customers. He sees enthusiasm to implement AI, but open questions remain around risks, architecture, and use cases.In this wide-ranging discussion, Levie offers practical advice to help leaders:â–ş Build flexible architectures to swap AI components as tech advancesâ–ş Encourage decentralized testing of use cases to find high-value applicationsâ–ş Form committees to develop standards and identify opportunitiesâ–ş...2023-09-2742 min
CXOTalk: Leadership, AI, and the Digital EconomyEnterprise AI: Data Democratization and Cloud Computing#enterpriseai #database #cloudcomputing Technology veteran Bob Muglia discusses the transformative impact of data management and cloud computing on today's business. As the influence of AI grows, it brings a set of complexities and opportunities that are deeply entangled with corporate culture and organizational structure. Bob provides an expert viewpoint on navigating this complex terrain, including the essential role of the cloud in driving AI and the looming era of robotics. Full transcript: www.cxotalk.com/episode/ai-foundations-data-democratization-and-cloud-computingSubscribe: www.cxotalk.com/subscribeFrom the democratization of data to the unpredictability of AI outcomes, this interview sheds...2023-09-2643 min
CXOTalk: Leadership, AI, and the Digital EconomyHarvard Business School Professor: How to Lead Enterprise AI#enterpriseai #generativeai #aiethics Harvard Business School professor Iavor Bojinov explains how to make enterprise AI projects successful, given their high rate of failure. Here are his key points:â–ş Prioritize Projects: Focus on AI initiatives that align with your business goals and are feasible to implement.â–şLeadership and Culture: Make sure your company culture is open to AI, with leaders who grasp both the technical and commercial dimensions.â–şScalable Systems: Develop an 'AI factory' to streamline and scale AI development.â–şVendor Flexibility: When working with outside partners, don't lock yourself into one platform. Be ready to switc...2023-09-1142 min
CXOTalk: Leadership, AI, and the Digital EconomyDisruptive Automotive Transformation: A CEO Conversation#automotive #automotiveindustry #mobility #digitaltransformation In Episode #801 of CXOTalk, we host Swamy Kotagiri, CEO of Magna International, a behemoth in the automotive manufacturing sector with $40 billion in revenue and 174,000 employees. The conversation sheds light on the rapidly evolving landscape of the automotive industry.This 45-minute dialogue explores the core of technology-driven disruption in the automotive space, including:â–şThe New Frontier of Mobility: The industry is evolving to meet shifts in consumer preferences and regulatory mandates. Electrification is emerging as more than just a compliance requirement.â–şStrategic Balancing in Innovation: Kotagiri discusses Magna's approach to staying relevant through tech...2023-08-3043 min
CXOTalk: Leadership, AI, and the Digital EconomyHow to Build Customer Loyalty and Retention, with Zoho and Shiji Group#customerloyalty #customerexperience #zoho #shiji In the dynamic world of hospitality, creating and maintaining customer relationships and loyalty is both an art and a science. In this exclusive CXOTalk interview, Michael Krigsman sits down with Sergio Teixeira, director of global operations at the Shiji Group, a company at the forefront of redefining customer experiences in the hospitality industry.Key themes of this conversation include:â–ş Digital Transformation in Hospitality: Teixeira explains important shifts in the industry, especially post-pandemic, and how technology has become essential to transforming the entire guest experience.â–ş Data-Driven Decision Making: The conversation explores how Shiji leverages data...2023-08-2418 min
CXOTalk: Leadership, AI, and the Digital EconomyEmpowering AI and Customer Experiences Through Digital Transformation#digitaltransformation #artificialintelligence #customerexperience Mojgan Lefebvre, Executive Vice President and Chief Technology & Operations Officer for Travelers, a leading insurance company, explains how the company is making big changes to stay current in today's tech-driven world.The discussion covers a wide range of topics that are key to understanding how technology and culture are coming together to reshape the way insurance companies operate. Our guest co-host for this episode is QuHarrison Terry, the Chief Growth Officer for the Mark Cuban CompaniesSubscribe to stay informed: www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/empowering-ai-and-customer-experiences-through-digital-transformation2023-08-2442 min
CXOTalk: Leadership, AI, and the Digital EconomyEnterprise AI: The Leadership Lessons#enterpriseai Artificial intelligence promises great opportunities for the enterprise but realizing that potential requires strong leadership and a strategic approach. On episode 799 of CXOTalk, we spoke with Sunil Senan, Global Head of Data, Analytics and AI at Infosys, about the leadership lessons around enterprise AI adoption.While interest in enterprise AI is high, companies still have more questions than answers, especially around how to translate the potential of AI into practical benefits and outcomes.Join the CXOTalk community: www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/leadership-lessons-for-enterprise-ai-successAmong the topics discussed...2023-08-0843 min
CXOTalk: Leadership, AI, and the Digital EconomyWhat Is People Analytics? (with Workday)#hranalytics #workday #employeeexperience People analytics is a crucial part of the HR toolset, because it leverages data-driven insights to optimize workforce strategies, enhance employee performance, and improve organizational outcomes.To explore this topic, Michael Krigsman hosts a CXOTalk discussion with Caroline O'Reilly, GM of Analytics at Workday, and a leading expert in leveraging people data strategically.Key topics covered:â–ş The challenges of fragmented, siloed people data and the need for AI/ML to surface insights.â–ş Understanding the value of people analytics for accelerating decisions and solving complex business questions.â–ş Key strategic questions answered by people analyt...2023-07-2423 min
CXOTalk: Leadership, AI, and the Digital EconomyAccenture and Generative AI: Advice for Business Leaders#generativeai #enterpriseai #cto Join host Michael Krigsman and co-host QuHarrison Terry as they dive deep into the world of generative AI with Paul Daugherty, Group Chief Executive of Accenture Technology. As an acclaimed author with broad experience advising Fortune 500 companies, Daugherty shares insights into AI's potential and offers guidelines for its responsible adoption. This episode is essential for business leaders navigating the AI-driven economy, shedding light on topics including:â–ş The intricacies of diagnostic, predictive, and generative AI.â–ş Surprising trends in AI advancements.â–ş Best practices for adopting AI responsibly.â–ş The influence of AI across various industries.â–ş Insights o...2023-07-2453 min
CXOTalk: Leadership, AI, and the Digital EconomyAI and Cybersecurity: A CTO Perspective#cybersecurity #aiCXOTalk host Michael Krigsman interviews Michal Pechoucek, CTO of Gen and AI researcher, on the impact of AI on cybersecurity.In this insightful discussion, the two participants explore the evolving relationship between AI and cybersecurity. The conversation covers a range of topics, from AI and machine learning (ML) tools in cyber defense and penetration testing to A/B testing in cyber attacks. The conversation also covers the challenges of AI and cybersecurity research and the maturity of AI-powered tools in the field. The conversation culminates in valuable advice for Chief Information Security Officers (CISOs) and Chief...2023-03-2045 min
CXOTalk: Leadership, AI, and the Digital EconomyDigital Transformation at Philip Morris#DigitalTransformation #CIO #ChiefDigitalOfficerPhilip Morris International is going through a digital transformation and wants to become a digital leader. The large tobacco company, with over $76 billion in revenue, believes the industry cannot continue with its current business model. Instead, the company has embraced technology to drive efficiency and change how it develops and markets new products.Subscribe to the CXOTalk newsletter: https://www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/digital-transformation-philip-morrisWe speak with Michael Voegele, the company's Chief Digital & Information Officer to explore the technology and business...2021-07-2442 min
CXOTalk: Leadership, AI, and the Digital EconomySustainability Playbook for Business LeadersSustainability is an important goal for many business leaders and organizations, but what does it mean and where should we start? The Chief Sustainability Officer of Dassault Systèmes, Alice Steenland, answers these questions and shares the leadership skills needed to be successful with sustainability.The conversation includes these topics:-- What is the Chief Sustainability Officer's role?-- What is sustainable development?-- What are the components of sustainability in business?-- Sustainable business practices: social development and economic development-- Sustainability and ethical leadership-- What is the impact o...2021-06-2343 min
CXOTalk: Leadership, AI, and the Digital EconomyZoom CEO Eric S. Yuan: How to Manage Customer Experience?How does the CEO of Zoom, Eric S. Yuan, manage the company's massive growth while retaining a focus on customer experience and customer delight? In this episode, one of the most successful entrepreneurs in the world explains his customer experience strategy, the importance of meeting customer expectations, and the impact of organizational culture. This episode includes a discussion of the following topics:-- What does customer happiness mean for Zoom?-- Why is company culture important?-- How does company culture affect product development?-- How fast has Zoom grown?-- How...2021-06-0740 min
CXOTalk: Leadership, AI, and the Digital EconomyWhat is a CFO? ServiceNow Chief Financial Officer ExplainsHow can modern Chief Financial Officers drive innovation and business transformation? The CFO of cloud computing enterprise software company, ServiceNow, Gina Mastantuono, explains CFO transformation, including how she collaborates with other business leaders such as the company’s Chief Information Officer.Aside from discussing Chief Financial Officer responsibilities, the conversation includes:-- What does a Chief Financial Officer do?-- What is the CFO leadership role?-- Why is the CFO / CIO relationship important?-- Why is the CFO the Chief Transformation Officer?-- Cross-team collaboration and the CFO-- Balancing short-term ne...2021-06-0443 min
CXOTalk: Leadership, AI, and the Digital EconomyFormer Best Buy CEO: Purpose-Driven Business Transformation#BusinessTransformation #DigitalTransformationHow can a large organization apply purpose-driven principles to create meaningful business transformation? The former CEO of Best Buy, Hubert Joly, explains purpose-driven, digital business transformation by presenting the Best Buy company strategy he created.The discussion includes these topics:-- About Hubert Joly's book: The Heart of Business-- Why did Best Buy have trouble in 2012?-- Driving efficiency with respect for people-- What is purpose-driven transformation?-- Efficiency vs. cultural transformation-- Importance of customer experience at Best Buy-- Customer experience and corporate...2021-06-0147 min
CXOTalk: Leadership, AI, and the Digital EconomyChief Information Officer: Enterprise AI and the CIOHow should Chief Information Officers manage AI in the enterprise, and what challenges may arise? Every CIO must consider these questions from both enterprise technology and business leadership perspectives.Author and AI investor Ash Fontana explains the CIO role and CIO responsibilities when developing organizational capabilities for AI, which he calls the AI-first company.The conversation covers these essential topics:-- What are the CIO’s first steps to adopting enterprise AI?-- How should CIOs start with enterprise AI?-- How much technical knowledge about machine learning models should business leaders possess?2021-05-2439 min
CXOTalk: Leadership, AI, and the Digital EconomyCollaboration and the Future of Work for IT Decision Makers (with Slack)CXOTalk Publisher Michael Krigsman moderated a panel on collaboration and how the pandemic has changed work. Watch the complete video over on LinkedIn: https://www.linkedin.com/video/live/urn:li:ugcPost:6785969033406767105/(This episode was sponsored by Slack)2021-04-2059 min
CXOTalk: Leadership, AI, and the Digital EconomyFuture of Telecom 2020 - 5G, Edge ComputingWhat is the future of telecom in 2020, with its focus on 5G, the Internet of Things, and edge computing? The Chief Marketing Officer of AT&T Business, Mo Katibeh, shares an inside look at the telecom industry with industry analyst, Michael Krigsman.Read the full transcript and watch the video:https://www.cxotalk.com/episode/future-telecom-2020-5g-iot-edge-computing2020-03-1743 min
CXOTalk: Leadership, AI, and the Digital EconomyCFO Strategy - Mass CustomizationCimpress and Vistaprint are pioneers of mass customization. Michael Krigsman speaks with the Chief Financial Officer of Cimpress, Sean Quinn, to learn about mass customization from a CFO perspective.Read the full transcript and watch the video:https://www.cxotalk.com/episode/mass-customization-cfo-perspective2020-03-0344 min
CXOTalk: Leadership, AI, and the Digital EconomyDrug Discovery and Development - Pharma and Data ScienceData science and AI are playing an increasingly important role healthcare, including the development of new drugs, therapies, and healthcare processes. Industry analyst, Michael Krigsman, speaks with a leader in data science for health care, Dr. BĂĽlent Kiziltan, to learn more.Read the full transcript and watch the video:https://www.cxotalk.com/episode/data-science-pharma-drug-discovery2020-01-2948 min
CXOTalk: Leadership, AI, and the Digital EconomyBrand Storytelling with VideoDigital storytelling with video has become an essential skill for business leaders and brands. In this episode, executive storyteller and industry analyst, Michael Krigsman, speaks with David Hoffman, a successful brand storyteller and documentary filmmaker to learn inside secrets on how to tell a compelling brand story with video.Read the full transcript and watch the video:https://www.cxotalk.com/episode/how-tell-authentic-brand-stories-video2019-12-1346 min
CXOTalk: Leadership, AI, and the Digital EconomyIntelligent Robots for Manufacturing AutomationThe fascinating world of robotics and autonomous systems in manufacturing is evolving rapidly. The CEO of Unibap, a leader in this field, join us together with Industry Analyst, Michael Krigsman, and guest co-host, Dr. David A. Bray.Read the full transcript and watch the video:https://www.cxotalk.com/episode/intelligent-robots-autonomous-manufacturing2019-11-2641 min
CXOTalk: Leadership, AI, and the Digital EconomyFintech News - Stopping Payment Fraud (CxOTalk)What is the future of payment and how does the payment processing industry fight fraud for traditional banking, fintech startups, and beyond? Join Industry Analyst, Michael Krigsman, and Guest Co-Host, Dr. David A. Bray, as we explore this topic with a senior executive from ACI Worldwide.2019-08-2840 min
CXOTalk: Leadership, AI, and the Digital EconomyWomen in Business: Gender Equality and Career DevelopmentA corporate leader and well-known author share valuable advice on career development for both women and men on this episode of CxOTalk with host Michael Krigsman.2019-08-1943 min
CXOTalk: Leadership, AI, and the Digital EconomyContact Centers and Customer Experience with Concentrix and Phil FershtCustomer success, service, and support are crucial components of customer experience strategy. On this episode, Michael Krigsman explores the future of customer success and contact centers with two of the world's most qualified experts on professional services call center outsourcing.The guests on this episode are Chris Caldwell, President of Concentrix Corporation, a multi-billion leader in the contact center industry and Phil Fersht, a world-renowned industry analyst and the founder of HFS Research.2019-07-2443 min
CXOTalk: Leadership, AI, and the Digital EconomyThe AI Challenge 2019: Amy Webb - The Big NineWhat should business people know about artificial intelligence and other emerging technology trends in 2019? Quantitative futurist and author, Amy Webb, shares her research with Michael Krigsman and CxOTalk.2019-04-0846 min
CXOTalk: Leadership, AI, and the Digital EconomyCIO: The Transformational Chief Information OfficerAs the CIO role goes beyond transactions and even digital, what does it mean for the Chief Information Officer to be a transformational leader? Industry analyst, Michael Krigsman, explores this topic with innovative and outspoken CIO Jay Ferro.2019-04-0142 min
CXOTalk: Leadership, AI, and the Digital EconomyChief Information Security Officer Role - Female CISOs on Women in TechTwo top Chief Information Security Officers explore key topics on cyber-security. Industry Analyst, Michael Krigsman, speaks with two female experts (Tammy Moskites and Jo Stewart-Rattray) in this male-dominated field.2019-02-1810 min
CXOTalk: Leadership, AI, and the Digital EconomyManaging Teams for Data Science, Analytics, and AIFor senior leaders, managing data science is crucial to gain the most benefit from investments in AI and data analytics. Effective management involves people, culture, technology, and process. In this episode of CXOTalk, industry analyst, Michael Krigsman, interviews a top data scientist and business leader, who shares advice on how to create and manage a data science team.2019-02-0443 min
CXOTalk: Leadership, AI, and the Digital EconomyCybersecurity: CISO SecretsTwo top Chief Information Security Officers explore key topics on cyber-security. Industry Analyst, Michael Krigsman, speaks with two female experts in this male-dominated field.Tammy Moskites is a Managing Director and Senior Security Executive at Accenture. She has 30 years of experience with expertise envisioning, building and leading security, technology and operational support organizations within many sectors. Jo Stewart-Rattray has over 25 years’ experience in the IT field some of which were spent as CIO in the Utilities space, and 18 in the Information Security arena.2018-12-2547 min
CXOTalk: Leadership, AI, and the Digital EconomyIndustrial Internet of Things with ABBThe industrial internet of things (IIoT) is an important source of data for digital transformation. What is IIoT and how can we capture and use that data? Industry analyst and CXOTalk host, Michael Krigsman, speaks with Guido Jouret, the Chief Digital Officer of ABB about this topic.Guido Jouret has been Chief Digital Officer of ABB since October 2016. Mr. Jouret served as Chief Technical Officer at Nokia Technologies since April 2015 until October 2016.2018-10-1544 min
CXOTalk: Leadership, AI, and the Digital EconomyAgile and Digital TransformationThe modern CIO mandate includes maintaining operational stability while driving change through innovation. Industry analyst and CXOTalk host, Michael Krigsman, speaks with CIO and author, Fin Goulding, about leading successful transformation in established organizations.2018-09-1043 min
CXOTalk: Leadership, AI, and the Digital EconomyNuclear Waste Disposal - Startup InnovationNuclear waste disposal remains a problem across the US. On this episode, CXOTalk host, Michael Krigsman, talks with the two founders of a small company that wants to solve this problem and sell to only one customer -- the federal government.2018-08-3040 min
CXOTalk: Leadership, AI, and the Digital EconomyAI: House of Lords ReportThe power of artificial intelligence creates opportunities and risks that public policy must eventually address. Industry analyst and CXOTalk host, Michael Krigsman, speaks with two experts to explore the UK Parliament's House of Lords AI report.Timothy Francis Clement-Jones, Baron Clement-Jones, CBE, FRSA is a Liberal Democrat Peer and their spokesman for the Digital Economy in the House of Lords. Dr. David A. Bray was named one of the top "24 Americans Who Are Changing the World" under 40 by Business Insider in 2016.2018-08-2041 min
CXOTalk: Leadership, AI, and the Digital EconomyAI: The Alpha TrendAI is one of the most profound technologies of our time, with practical implications for business, society, politics, economics, governance, customer experience, and even ethics.In this video interview, industry analyst, Michael Krigsman, speaks with Accenture's Chief Innovation and Technology Officer, Paul Daugherty, about his new book called Human + Machine.2018-08-1620 min
CXOTalk: Leadership, AI, and the Digital EconomyAI: Jobs, Education, TrainingArtificial intelligence will have a profound impact on jobs, education, and worker retraining. Industry analyst and CXOTalk host, Michael Krigsman, explores this crucial issue with two experts during an informative and important episode.Shirley Malcom is Head of Education and Human Resources (HR) Programs of the American Association for the Advancement of Science (AAAS), which publishes Science Magazine. Dr. David A. Bray was named one of the top "24 Americans Who Are Changing the World" under 40 by Business Insider in 2016.2018-08-1346 min
CXOTalk: Leadership, AI, and the Digital EconomyData Protection and GovernanceWith the growth of consumer and enterprise data, the need for transparency and data protection has increased dramatically. Watch industry analyst and CXOTalk host, Michael Krigsman, explore this crucial topic with Mike Palmer, the Executive Vice President and Chief Product Officer at Veritas.2018-07-3048 min
CXOTalk: Leadership, AI, and the Digital EconomyCustomer Experience and InnovationWhat is the link between innovation and customer experience? Industry analyst and CXOTalk host, Michael Krigsman, explores this topic with the Global Chief Innovation Officer at EY.Jeff Wong is responsible for Innovation at EY, where his role is to challenge everything, from the way EY operates internally to how it delivers services to its clients.2018-07-2548 min
CXOTalk: Leadership, AI, and the Digital EconomyUS Navy Asst. Secretary James Hondo Geurts and David Bray - Agility at ScaleHow can the government innovate at scale while remaining agile and cost-effective? CXOTalk host, Michael Krigsman, speaks with two prominent leaders to explore this important question.Mr. Jim Geurts was sworn in as Assistant Secretary of the Navy for Research, Development & Acquisition (ASN (RD&A)), following his confirmation by the Senate November 2017. Dr. David A. Bray was named one of the top "24 Americans Who Are Changing the World" under 40 by Business Insider in 2016. He was also named a Young Global Leader by the World Economic Forum for 2016-2021.2018-07-1845 min
CXOTalk: Leadership, AI, and the Digital EconomyArtificial General Intelligence, AI, Machine Learning, and Blockchain with Peter VossHow do AI, blockchain, trust, and "smart machines" intersect? For this exciting episode of CXOTalk, industry analyst, Michael Krigsman, speaks with serial entrepreneur and inventor Peter Voss.Peter started out in electronics engineering, but quickly moved into software. After developing a comprehensive ERP software package, Peter took his first software company from a zero to 400-person IPO in seven years.2018-07-0144 min
CXOTalk: Leadership, AI, and the Digital EconomyDigital Transformation and IBM Global Business Services with Mark FosterIBM Global Business Services is one of the largest business and technology consulting firms in the world; their reach touches organizations across many industries undergoing digital transformation. In this episode, CXOTalk host and industry analyst, Michael Krigsman, speaks with Mark Foster, the head of IBM Global Business Services.2018-06-1840 min
CXOTalk: Leadership, AI, and the Digital EconomyDigital Transformation and Otis ElevatorOtis Elevator was founded in 1853 and has revenue of $12 billion. CXOTalk host, Michael Krigsman, speaks the Chief Information of Otis, Marcus Galafassi, about the modern technology shaping this well-known brand.Marcus Galafassi was appointed Vice President, Information Technology & Chief Information Officer for Otis in 2015. In this role, Marcus is responsible for the strategic direction and execution of Otis’ worldwide IT operations.2018-06-1144 min
CXOTalk: Leadership, AI, and the Digital EconomyCustomer Experience and Customer Service at PinterestHow does a company like Pinterest ensure that site viewers, brands, sponsors, and "pinners" have a great experience? Michael Krigsman, industry analyst and host of CXOTalk, speaks with Dutta Satadip, the Head of Global Customer Operations at Pinterest, about customer success.Dutta is responsible for building a scalable customer success organization that drives customer lifetime value through operations. Prior to Pinterest, he was the Director of Customer Success for the Americas region at Google.2018-05-2147 min
CXOTalk: Leadership, AI, and the Digital EconomyCIO Gender Diversity with Deloitte and Fox Network GroupAlthough women are gaining ground in information technology, the Chief Information Officer role in IT is still a male-dominated position. For this special episode of CXOTalk industry analyst, Michael Krigsman, speaks with two experienced IT leaders. The conversation explores Deloitte's recent report on female leaders in technology and gender diversity.2018-05-1445 min
CXOTalk: Leadership, AI, and the Digital EconomyPractical CIO Advice for Managing ChangeChief Information Officers today face a variety of complex strategic challenges that go far beyond technology into managing business disruption and change. On this episode of CXOTalk, industry analyst, Michael Krigsman, speaks with a three-time CIO and author to explore essential topics that are important for every CIO to consider.Isaac Sacolick is a successful CIO who has led digital transformation, product development, innovation, agile management, and data science programs in multiple organizations.2018-05-0144 min
CXOTalk: Leadership, AI, and the Digital EconomyVirtual Reality in Surgery and Medical EducationTechnologies such as virtual reality and distance medicine are changing healthcare delivery and medical education. Industry analyst, Michael Krigsman, speaks with a medical technology and innovation pioneer on this special episode of CXOTalk.Professor Shafi Ahmed is a multi award winning surgeon, teacher, futurist, innovator, entrepreneur and an evangelist in augmented and virtual reality. He is a 3x TEDx and an international keynote speaker and is a faculty at Singularity University.2018-03-1949 min
CXOTalk: Leadership, AI, and the Digital EconomyInnovation in Retail at Neiman Marcus: Digital TransformationTechnology innovation is driving change and transformation in retail. On this episode, CXOTalk host Michael Krigsman talks with Scott Emmons, founder and head of the Innovation Lab at major retailer Neiman Marcus. Top digital transformation analyst and expert, Brian Solis, is guest co-host on this show.2018-03-1446 min
CXOTalk: Leadership, AI, and the Digital EconomyIndustrial Drones with KespryDrones are amazing and have many applications in business and industry. CXOTalk host Michael Krigsman talks with the CEO of a premier industrial drone company, exploring the technology and business applications.George Mathew is CEO of Kespry, which offers a cloud-based platform for industrial drones. Previously, he held senior leadership positions at Alteryx, salesforce.com and SAP.2018-02-2045 min
CXOTalk: Leadership, AI, and the Digital Economy"Moneyball" for Movies: Data and Analytics at Legendary EntertainmentThe movie industry has adopted "moneyball" techniques, based on data and analytics, to drive box office success. Join CXOTalk host Michael Krigsman in conversation with analytics pioneer, Matthew Marolda, to explore how Legendary Entertainment uses analytics to drive box office success.Matt Marolda is Chief Analytics Officer at Legendary Entertainment, where he started the company's Applied Analytics division, which uses data and analytics to drive strategic decisions across all aspects of the company.2018-02-1544 min
CXOTalk: Leadership, AI, and the Digital EconomyData Science, Pharma, and HealthcareData, artificial intelligence and machine learning are having a profound influence on healthcare, drug discovery, and personalized medicine. On this episode, CXOTalk host, Michael Krigsman, talks with two data experts innovating in healthcare with data.Milind Kamkolkar is the CDO of Sanofi, a company focused on empowering lives through human health. Hicham Oudghiri is Co-founder and CEO of Enigma.2018-02-0745 min
CXOTalk: Leadership, AI, and the Digital EconomyDemystifying Data ScienceWhat is data science and how can we use it in business most effectively? Data science is not about the latest shiny tools, but understanding business problems and data. Industry analyst Michael Krigsman, the host of CXOTalk, speaks with one of the world's foremost data scientists to explore this exciting frontier.Anthony Scriffignano is the Chief Data Scientist at Dun and Bradstreet. He has over 35 years experience in information technologies, Big-4 management consulting, and international business.2018-01-2851 min
CXOTalk: Leadership, AI, and the Digital EconomyDigital Transformation in Automotive RetailTechnology and changing customer expectations are transforming the automobile buying experience from purchase to service. Industry analyst and CXOTalk host, Michael Krigsman, talks with a top technology executive at America's largest auto retailer.Adam Rasner is head of IT Infrastructure and Operations for AutoNation, which has served over ten million customers in over 340 locations across 15 states2018-01-2544 min
CXOTalk: Leadership, AI, and the Digital EconomyInnovation in the Energy IndustryElectricity and gas distribution lie at the heart of the energy industry. CXOTalk host Michael Krigsman talks with an energy industry leader about digital transformation in this important sector of the economy.Ms. Adriana Karaboutis is Chief Information and Digital Officer of National Grid PLC, a natural-gas and electricity distribution service in the U.K. and the U.S. Northeast. Previously, Andi was Executive Vice President of Technology, Business Solutions and Corporate Affairs at Biogen.2018-01-2242 min
CXOTalk: Leadership, AI, and the Digital EconomyData, AI and AlgorithmsMyths and hype surround many discussions about artificial intelligence, big data, and modern algorithms. For this episode of CXOTalk, host Michael Krigsman, talk with two extraordinary experts who bust the myths and offer straight talk on technology as we head into 2018.2018-01-0857 min
CXOTalk: Leadership, AI, and the Digital EconomyManaging the Human Dimension (CXOTalk)"December is the cruelest month," with apologies to the poet T.S. Eliot, because managing through end-of-year selling, budgeting, and just plain surviving is hard. In episode 268 of CXOTalk, host Michael Krigsman speaks with two experts who can help you ease the transition to 2018.Minette Norman runs Engineering Practice at Autodesk, where she manages the work and collaboration of 3,500 engineers, a position traditionally held by men. Tamara McCleary is one of the most well-known keynote speakers on topics related to digital transformation in the world.2017-12-2534 min
CXOTalk: Leadership, AI, and the Digital EconomyBig Pharma: Patient Experience and InnovationThe pharmaceutical industry is evolving to consider customer experience – or patient experience, in this case – as a core dimension when bringing new drugs to market. Shifting consumer expectations combined with innovative technologies will have a dramatic impact on drugs and healthcare in the coming years. On this episode of CXOTalk, industry analyst Michael Krigsman speaks with two strong voices on this important issue.2017-12-0447 min
CXOTalk: Leadership, AI, and the Digital EconomyData Science the Insurance IndustryMurli Buluswar, former Chief Science Officer at AIG, speaks with CXOTalk co-hosts Michael Li, CEO of The Data Incubator, and Michael Krigsman about data science and innovation in the insurance industry. How can insurance and financial services companies adapt and thrive in a world of data and digital disruption?2017-10-2436 min
CXOTalk: Leadership, AI, and the Digital EconomyDigital Transformation in the Pharma IndustryWhat does digital transformation mean for drug companies? Milind Kamkolkar, Chief Data Officer at Sanofi, speaks with CXOTalk co-hosts Richie Etwaru and Michael Krigsman about innovation and changes in the pharmaceutical industry.Sanofi is a company focused on empowering lives through human health. As CDO, Kamkolkar focuses on driving and transforming Sanofi from data generation to an insights generating organization where data is a monetizable asset class on par with product and shareholder value.2017-09-2546 min
CXOTalk: Leadership, AI, and the Digital EconomyExponential Technology and Public PolicyWhat is exponential technology and how is it changing the world? Georgetown University’s Dr. Elizabeth “Libbie” Prescott and Harvard’s Dr. David A. Bray tell Michael Krigsman of CXOTalk about rapid changes in exponential technology, its implications on public service and public policy – and the legal or ethical implications.2017-08-2846 min
CXOTalk: Leadership, AI, and the Digital EconomyDigital Transformation: IT and Customer ExperienceHow is the relationship between IT and its customers changing? HP’s Gwen Becknell and digital transformation influencer Tamara McCleary tell Michael Krigsman of CXOTalk about digital transformation in information technology. Becknell is Senior Director of End-User Experience Services within Infrastructure Services at HP, Inc. McCleary is the CEO and founder of Thulium, which assists Fortune 1000 companies in developing brand identities with a focus on social media.2017-08-2646 min
CXOTalk: Leadership, AI, and the Digital EconomyMobile Computing with NYU and MicrosoftWhat is the future of mobile computing? Microsoft’s Kevin Henrikson and NYU Professor Anindya Ghose tell Michael Krigsman of CXOTALK about why mobile products are increasingly important, how they’re changing and what issues lie ahead. Henrikson offers insight on what it’s like to develop mobile applications for one of the largest software companies, while Ghose recently wrote the book “Tap” about the mobile economy of smartphones and the limitless future of AI, augmented and virtual reality, wearable tech, smart homes, and the Internet of Things.2017-08-2644 min
CXOTalk: Leadership, AI, and the Digital EconomyMarketing Technololgy - The Changing Landscape of Tools and SoftwareWhat is marketing technology and how is it changing? Scott Brinker, co-founder, president and CTO of ion interactive, tells Michael Krigsman of CXOTalk about the changing landscape of post-click marketing and conversion optimization.Brinker, one of the most influential voices in marketing technology, shares how greater personalization and artificial intelligence are increasingly important as marketing tech incorporates AI.2017-08-0844 min
CXOTalk: Leadership, AI, and the Digital EconomyRoyal Caribbean: AI and Digital TransformationDigital transformation is affecting businesses everywhere, even “floating cities” in the middle of the ocean. Sol Rashidi, Chief Data and Cognitive Officer at Royal Caribbean, tells industry analyst Michael Krigsman at CXOTalk how the cruise line is changing, how data and AI are shaping travel, and more.Rashidi offers insight on roles of women in technology, how to balance family and work in tech, and explain the responsibilities of a chief data officer.2017-07-3139 min
CXOTalk: Leadership, AI, and the Digital EconomyHow to Build the AI Business CaseArtificial intelligence can make companies dramatically more efficient, but investing in the technology can come with risks and complications. Tiger Tyagarajan, CEO of Genpact, tells Michael Krigsman of CXOTalk about the best strategies for buying AI to improve your business.2017-07-2443 min
CXOTalk: Leadership, AI, and the Digital EconomyOracle in Focus: Enterprise Apps and InfrastructureDuring the recent OpenWorld 2016, Oracle announced a variety of products and initiatives designed to deepen its commitment to the cloud. Given Oracle's size and scope, examining the company's market position and products demands nuance and analysis.For this episode, we bring together three top industry analysts to examine Oracle and its market position. All three of today's participants, including host Michael Krigsman, are members of the prestigious Enterprise Irregulars group.2016-09-3050 min
CXOTalk: Leadership, AI, and the Digital EconomyAdvice for Enterprise SaaS Startups, with Jason LemkinTop investor Jason Lemkin answers rapid-fire questions from Michael Krigsman on how to run a SaaS startup. Practical advice for every enterprise founder.2016-03-0531 min
CXOTalk: Leadership, AI, and the Digital EconomyCXOTalk - Jason Lemkin: Advice for Enterprise SaaS StartupsTop investor Jason Lemkin answers rapid-fire questions from Michael Krigsman on how to run a SaaS startup. Practical advice for every enterprise founder.2016-03-0531 min