Shows
Remarkable RetailFive Years On: Steve Dennis Dissects the Hits, Misses, and Surprises of Remarkable RetailIn Season 10, Episode 14 of the Remarkable Retail podcast, co-hosts Steve Dennis and Michael LeBlanc deliver a jam-packed episode that blends sharp commentary on today’s global retail turbulence with a thoughtful five-year retrospective on Steve's landmark retail strategy book, Remarkable Retail.The first half of the episode centers on the mounting global trade tensions, specifically the deepening tariff war between the U.S. and China. Steve breaks down the financial ripple effects of Trump’s temporary tariff pause, from bond market volatility to persistent inflationary pressure. Despite a temporary reprieve, tariffs remain four times higher than pre-war leve...2025-04-1551 min
Remarkable RetailFrom Tariffs to Tech: The Biggest Retail Trends You Can’t Ignore featuring NRF Retail Voices Marie Driscoll, Michael Zakkour & Sharon Yourell LawlorJoining us for an insightful and fast-paced discussion of what's new and next in retail today are Marie Driscoll, Sharon Yourell Lawlor, and Michael Zakkour, three of our fellow top Retail Voices by NRF.We leverage their deep expertise to get their perspectives on a wide-range of the industry's most important topics, including the potential impact of tariffs, what it will take for the luxury market to get back on track, and the outlook for AI. We also get their hot-takes on retail media networks, and whether they are bullish or bearish on several emerging retail technologies.2025-02-1147 min
The Food ProfessorTrump Tariff Turmoil, RFK JR Ag Agenda, Roll Up The Rim Returns & Post-Tariff Future of the Canadian Food TradeMichael LeBlanc and Sylvain Charlebois break down the most pressing food and trade stories this week on The Food Professor Podcast, which is making waves across Canada and beyond.🔴 Trump's Tariff Shockwave: The duo unpacks the impact of Donald Trump's latest tariff threats on Canadian farmers, the surprising response from Mexico, and whether food will ultimately be exempt from future trade restrictions. Is Canada too dependent on the U.S., and what role should Mexico and India play in diversifying agricultural exports?☕ Tim Hortons Brings Back Roll Up the Rim: A Canadian classic returns! The hosts...2025-02-0648 min
The Food ProfessorEggflation Shocks Americans, Canada Drags on Ag Competitiveness and live from Texas Chuck Charnichart, aka BBQ rat, owner and pitmaster of Barb's B. Q.In this episode of The Food Professor Podcast, Michael LeBlanc and Sylvain Charlebois explore diverse food industry topics. The show kicks off with a conversation about Texas barbecue, featuring Chuck Charnichart, also known as BBQ Rat, the young, award-winning pitmaster of Barb’s BQ. Her journey from working at Texas' top barbecue spots to launching her own critically acclaimed restaurant is highlighted.The discussion then shifts to economic and trade challenges, particularly rising beef prices. Charlebois explains how droughts, shrinking herds, and producer exits have driven beef prices to record highs, with Canada’s cattle population at its...2025-01-3053 min
Remarkable RetailNavigating Retail's Uncertain Horizon: Get Ready for Season 10!If we had to pick a couple of words to describe the last few years, "volatile" and "uncertain" are very likely to be at the top of anyone's list.What words and themes will define this next year? Chaos? Clarity? Prosperity? Purpose?Will struggling retailers at long last make the bold leaps they must, or edge ever closer to the precipice? Can the promises of innovation be met, taking consumer experiences to new heights?/2025 looks to be a year where agility and resilience reign supreme as retailers must navigate a world of accelerating...2025-01-0702 min
The Food ProfessorThe Top 10 Stories That Define Our Food Systems: A Reflection on Canada’s Top Agri-Food Stories of 2024In the final episode of The Food Professor Podcast for 2024, presented by Caddle, hosts Michael LeBlanc and Dr. Sylvain Charlebois reflect on a whirlwind year in the agri-food industry. With a mix of sharp insights and humour, we tackle the top ten food stories of the year and set the stage for what's to come in 2025.The episode starts with the week's news, starting with a deep dive into the GST Holiday, a policy providing immediate savings for Canadians, and its potential ripple effects on the restaurant sector. From personal anecdotes to broader industry implications, we explore...2024-12-1945 min
The Food ProfessorThe Return of Trump & What It Means for the Canadian Agri-Food Sector and guest Michael Chadwick, FidelioIn the latest episode of The Food Professor Podcast, Michael LeBlanc and Sylvain Charlebois discuss the implications of Donald Trump's return to the U.S. presidency on the agri-food sector. We explore how his administration may impact trade, environmental policies, and Canadian food security. Trump's presidency, with a Republican-controlled Congress, signals potential changes in tariffs, which could affect Canada's agricultural industry. Sylvain highlights the likelihood of a U.S. push for a more merger-friendly economy, possibly accelerating industry consolidation, including the grocery sector.Our guest recorded live in Montreal at the SIAL Food Innovation show is Michael...2024-11-0743 minRemarkable RetailRetail's Fierce Urgency of Now: Here Comes Season 9If we're learned anything in the past few years, it's that the pace of change is only accelerating and the difference between the winners and losers often centers on those that understand the fierce urgency of now and choose to aim much, much higher and move, much much faster. Remarkable brands know that speed is essential. But what exactly separates those that successfully transform for a new era, that consistently move to where consumers and technology is headed, that leap ahead of the competition, and those that remain hopefully stuck?This is Steve Dennis, strategic advisor, keynote s...2024-09-0301 min
The Food ProfessorEU Tilt Right & Ag, Montreal Terrace Fiasco, Veggie Hot Dog Controversy, and guest Jake Freeze, Managing Director and Part-Owner of Sussex Ice CreamIn the latest episode of the Food Professor Podcast, Michael LeBlanc and Sylvain Charlebois welcome special guest Jake Freeze, Managing Director and Part-Owner of Sussex Ice Cream. Jake, who was born and raised on a dairy farm in Sussex, continues to have a deep connection to the local agricultural community as he balances his career as a practicing lawyer with his role in the family business. Jake, his father, Dave, and a dedicated team ensure Sussex Ice Cream maintains its commitment to high-quality, locally sourced dairy products.Sylvain, with his 22nd appearance at the INDU in Ottawa...2024-06-1354 min
Remarkable RetailRemarkably Iconic Retail with Michael Ward, Managing Director, HarrodsOur guest this week is Michael Ward, CEO of Harrod's. Harrod's is truly among the most iconic and remarkable retailers in the world, and Michael gives us a glimpse inside what makes the brand and store so special. He also shares details about how they provide exceptional levels of customer service, the best of the best products, and how they stay on the leading edge of innovation. We also learn about their new members club in Shanghai, and get a glimpse into his upcoming talk at the World Retail Congress in Paris next month.As usual, we ki...2024-03-1945 min
Remarkable RetailYou Can't Spell Retail Without "AI" featuring Michael Affronti, SVP/General Manager Commerce Cloud at SalesforceThis episode we welcome Michael Affronti, the SVP & General Manager of the Commerce Cloud business at Salesforce for a fascinating look at the rapidly evolving world of generative AI. In an expansive, yet highly practical, discussion Michael helps us separate the hope from the hype and "chalks the field" on the most important applications to automate mundane tasks or enhance the customer experience. We also go deep on where retailers are already gaining traction and where they need to begin to test and learn.But first we open up with our take on the most interesting...2023-11-2844 minRemarkable RetailIt's Time to Get Serious About Transformation. Get Ready for Season 7 of the Remarkable Retail PodcastThis is Steve Dennis, innovation & strategy consultant, keynote speaker and best-selling author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.Succession patriarch Logan Roy reminds us that it's one thing to be loved. It's another thing to get serious about the harsh realities we often face and to do the work we must to transform at the speed of disruption. In an era of unrelenting change and increasingly volatile market conditions to be anything less than remarkable is to risk irrelevance.So join me and my co-host Michael LeBlanc every...2023-07-1801 min
Global eCommerce Leaders PodcastNisha Oza, Head of PR & Partnerships, KOS, live from GELF 2023 in LAGreetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Markets, Markets Pro and Global-e international capabilities native to Shopify and work hand-in-hand to help you drive profitable global sales.And if you have questions about whether or not your international Klaviyo email marketing and paid performance marketing with Meta and...2023-05-1628 min
Global eCommerce Leaders PodcastKaren Deveny, AVP, Digital Strategy, Bath & Body Works International, live from GELF 2023 in LAGreetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Markets, Markets Pro and Global-e international capabilities native to Shopify and work hand-in-hand to help you drive profitable global sales.And if you have questions about whether or not your international Klaviyo email marketing and paid performance marketing with Meta and...2023-05-0917 min
Global eCommerce Leaders PodcastJon Safran, CEO, KEH Camera, live from GELF 2023 in LAGreetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Markets, Markets Pro and Global-e international capabilities native to Shopify and work hand-in-hand to help you drive profitable global sales.And if you have questions about whether or not your international Klaviyo email marketing and paid performance marketing with Meta and...2023-04-1719 min
Global eCommerce Leaders PodcastCatherine Hoffman Seaton, VP Marketing at Windsor Fashions & Caroline Nuckolls, Head of Sales - Americas at Bambuser live from GELF 2023 in LAGreetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Markets, Markets Pro and Global-e international capabilities native to Shopify and work hand-in-hand to help you drive profitable global sales.And if you have questions about whether or not your international Klaviyo email marketing and paid performance marketing with Meta and...2023-04-0323 min
Remarkable RetailBONUS EPISODE: ShopTalk 2023 RecapWe're just back from Las Vegas and Shoptalk 2023. Before we left, we jumped on the mic for a fast-paced review of some of our key takeaways. We also recorded several new podcast episodes with top retail leaders in the Wizeline remote podcast studio/beach cabana. Stay tuned as we release them over the coming weeks. About UsSteve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his website. The expanded and revised edition of his bestselling book Remarkable Retail: How T...2023-03-3116 min
Global eCommerce Leaders PodcastBenjamin Cohen, Co-founder & COO at Glopal, live from GELF 2023 in LAGreetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Markets, Markets Pro and Global-e international capabilities native to Shopify and work hand-in-hand to help you drive profitable global sales.And if you have questions about whether or not your international Klaviyo email marketing and paid performance marketing with Meta and...2023-03-2015 min
Global eCommerce Leaders PodcastMichael Relich, Co-CEO, Pacsun and Matthew Merrilees: CEO, North America, Global-e, Live from GELF 2023 in LAGreetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions. Stream Commerce can help you navigate the new Markets, Markets Pro and Global-e international capabilities native to Shopify and work hand-in-hand to help you drive profitable global sales.And if you have questions about whether or not your international Klaviyo email marketing and paid performance marketing with Meta and...2023-03-0621 minRemarkable RetailThe Tide Is Going Out. Get Ready for Season 6 of Remarkable RetailAs business legend Warren Buffett might say: The Tide is Going Out - we're about to see who's swimming naked. With a worldwide recession threatening, the pace of change continuing to accelerate, and an increasingly volatile operating environment, retailers that deliver anything less than a remarkable customer experience are about to see their weaknesses exposed.This is Steve Dennis, strategy & innovation consultant, keynote speaker and best-selling author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.Join me and my co-host Michael LeBlanc every week for Season 6 of the Remarkable Retail...2023-01-0601 min
Conversations with CommerceNextAccelerating A Beloved Heritage Brand With A Startup MentalityWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.In this episode, meet Sabrina Cherubini, Senior Vice President of Brand & Digital at Hanky Panky. With a storied history of work on both the agency and brand sides of marketing with Leo Burnett, Havas, Sears and Ann Inc and now, with a unique role with both the brand and performance elements of this heritage retailer, Sabrina takes us through how she is injecting a startup mentality into Hanky Panky to r...2022-11-3037 min
Conversations with CommerceNextSnipes CDO On Managing The Modern Retail Tech Stack & The Power of PartnershipWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Meet Jenna Flateman Posner, Chief Digital Officer for Snipes, a global sneaker and streetwear retailer with over 680 stores across Europe and America. Jenna shares with us her unique perspectives on competition and partnerships with the technology vendors lucky enough to sit across the table from her, and talks about winning strategies she brings from being an elite professional athlete to the retail world and beyond. Abou...2022-11-0231 min
Conversations with CommerceNextTailored Brands' CMO On Staying True to Your Brand and Modern MarketingWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Our guest on this episode is Carolyn Pollock, CMO Tailored Brands, a veteran big brand and retail marketer leading her team across North America to help consumers "love the way they look and feel for their most important moments". Carollyn takes us through her eclectic background of international business, packaged goods and now mastering the art and science of modern marketing and modern marketers About Carol...2022-10-1931 min
Remarkable RetailDriving Profitable E-commerce Growth: A Deep Dive with Mytheresa CEO Michael KligerOur guest this week is Michael Kliger, CEO of Mytheresa, the fast-growing global e-commerce destination for luxury fashion---and one of only a handful of retail "disruptor" brands that actually makes money.With Steve facing technical issues, our interview segment turns out to be a duet of Michael's, who explore the current state of the international luxury market and what makes Mytheresa truly remarkable within it. We learn about Mytheresa's rapid evolution since its founding in 2006, and get a glimpse into how an intense focus on the customer--characterized by curation, personalization, and localization--has fueled their success. W...2022-10-1842 min
Conversations with CommerceNextFTD CEO Charlie Cole Talks Transformation, Prioritization, And The Power Of MentorsWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.On this episode Charlie Cole, FTD CEO joins the podcast to share notes on transforming a legacy company from the ground up, creating your own story for accelerating career growth, creating context for workplace excellence and tells us the smartest thing he did at FTD. Charlie also talks about the remarkable value of working with technology suppliers to understand table stakes versus differentiators in your marketing tech stack. 2022-10-0541 min
Conversations with CommerceNextLiz Horowitz, Founder, Sonic Strategy ConsultingWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, meet Liz Horowitz, Founder, Sonic Strategy Consulting on the evolution of the podcasting industry and opportunities for brands and retailers wi...2022-09-2818 min
Conversations with CommerceNextJohn Hazen, Boot Barn Chief Digital Officer, Finds The Right Fit With Stores & E-CommerceWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.On this episode meet John Hazen, the Chief Digital Officer at Boot Barn, a west-coast-based specialty store retail powerhouse. John describes his journey to working within a retail first brand and appreciating the cultural differences in any organization to be truly successful. Next, John talks about his deep attachment to ensuring a seamless shopping experience for his customers and the journey at Boot Barn to keep the focus and un...2022-09-2133 min
Conversations with CommerceNextSarah Henry, VP, Head of Content, Influencer, & Commerce, Walmart and Ian Yung VP of Growth, Parachute HomeWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, meet Sarah Henry, Vice President, Head of Content, Influencer, & Commerce, Walmart and Ian Yung, Vice President of Growth, Parachute Home talkin...2022-09-1422 min
Conversations with CommerceNextA Masterclass in Data, Insights and Media Measurement with Estee Lauder's Doug JensenWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Meet Doug Jensen, SVP Go-to-Market (GTM) Analytics & Activation and Learning Center of Excellence (COE) at The Estée Lauder Companies Inc. Having spent his career in media and measurement, Doug takes us through his rigorous approach from full-funnel marketing measurement to social media sentiment analysis to building an analytics team. All this is in the service of the multiple beauty brands within The Estee Lauder Companies, a tremendous shared res...2022-09-0729 min
Global eCommerce Leaders PodcastGet Ready for Global E-Commerce Leaders Forum 2022 Sept 29 in NYC!Recorded live in New York, GELF Co-Founder Kent Allen sets the stage and gets us ready for the NYC GELF event happening September 29th back in New York The 2022 Global E-Commerce Leaders Forum brings together the top thought leaders and players in the global cross-border industry and in this episode Kent outline the key issues on the minds of top executives that will make up the agenda for this years event. If you liked this podcast, you can follow us on Apple iTunes, Spotify, Amazon music podcast channel or your favorite podcast platform, please rate and...2022-08-3128 min
Conversations with CommerceNextNarvar Founder & CEO Amit Sharma & The Post-Purchase Point Of Arrival For Customer ExperienceWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Narvar Founder & CEO Amit Sharma joins me talking about The Post-Purchase Point Of Arrival For Customer Experience and his pixel to...2022-08-3119 min
Conversations with CommerceNextFashion E-commerce Pioneer Sarah Gallagher On The Art & Science of Digital RetailWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.It could be argued that Sarah Gallagher has the most distinguished career in fashion ecommerce. She currently sits on the boards of Abercrombie & Fitch and La-Z-Boy. As an operator, she began her career as a merchant, moved to the Victoria's Secret catalog business and then launched and led the digital businesses of iconic fashion brands Banana Republic and Ralph Lauren. In this episode, Sarah shares her career story, leadership les...2022-08-2430 min
Conversations with CommerceNextMarvin Attiq, Co-Founder of The BottleHaus On Scaling A StartupWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Marvin Attiq, Co-Founder of The BottleHaus On Scaling A Startup ABOUT US: Scott SilvermanAn...2022-08-1814 min
Conversations with CommerceNextScott Geftman, President of Rowing Blazers & Omair Tariq, CEO & Co-founder, Cart.com Talk Retail InnovationWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Scott Geftman, President Rowing Blazers & Omair Tariq, CEO & Co-Founder Cart.com, Talk Retail InnovationABOUT US: 2022-08-1615 min
Conversations with CommerceNextRyan Monahan, CMO, Redcon1, On Scaling A Passionate Fan Base And Working With CelebritiesWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Ryan Monahan, CMO, Redcon1, On Scaling A Passionate Fan Base And Working With Celebrities ABOUT US: 2022-08-1117 min
Conversations with CommerceNextDavid Han, VP, Product, Neiman Marcus and Brian Seewald, SVP, eCommerce, Express: The Next Frontier of Personalized ExperiencesWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, David Han, Vice President, Product, Neiman Marcus and Brian Seewald, Senior Vice President , eCommerce, Express: The Next Frontier of Personalized Exp...2022-08-0920 min
Conversations with CommerceNextWilliam Niles, CEO, and Lauren Gengler, Retention Marketing Manager at Brinks Home and George Khachatryan, CEO OfferFit Talk Leveraging AI For Next Generation Retention & Growth CampaignsWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, William Niles, CEO, and Lauren Gengler, Retention Marketing Manager at Brinks Home and George Khachatryan, CEO OfferFit Talk Leveraging AI Fo...2022-08-0419 min
Conversations with CommerceNextLisa Perlmutter SVP, Marketing & E-Commerce at Brilliant Earth and Lauren Thomas, Retail Reporter, CNBC talk about sustainability and sustainable competitive advantageWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Lisa Perlmutter, Senior Vice President, Marketing & E-Commerce at Brilliant Earth and Lauren Thomas, Retail Reporter, CNBC talk about sustainability and su...2022-08-0226 min
Conversations with CommerceNextChristine Pagano, Coach; Madison Hajeb, Kathleen Jiang, Manager, Tapestry; Carol-Lyn Jardine, Persado On The Art & Science of E-Commerce InnovationWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Christine Pagano, Manager, Site Operations & Innovation for Outlet eCommerce, Coach; Madison Hajeb, Senior Director, Testing and Innovation and Kathleen Jiang, Ma...2022-07-2825 min
Conversations with CommerceNextAlexa Ritacco, CMO, Jenni Kayne & Emily Hickey, CEO Chief Detective, On Super-Scaling A Brand With Content & SocialWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Alexa Ritacco, CMO, Jenni Kayne & Emily Hickey, CEO Chief Detective Growth Consulting, On Super-Scaling A Brand With Content & Social...2022-07-2619 min
Conversations with CommerceNextDaren Hull, President, Vera Bradley + Andrea Moore, SVP Digital, E-commerce and Consumer Insights at NEST New York Talk About Staying Customer ObsessedWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for E-commerce acceleration.On this episode, Daren Hull, President, Vera Bradley + Andrea Moore, SVP Digital, E-commerce and Consumer Insights at Nest New York, talk about Staying Cu...2022-07-2119 min
Conversations with CommerceNextAmanda Bopp, VP North American Marketing, Kate Spade + Sarah Rasmusen, EVP, Chief Customer Officer, Lands' End, Turning Data Into InsightsWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for ecommerce acceleration.On this episode meet Amanda Bopp, VP North American Marketing, Kate Spade + Sarah Rasmusen, EVP, Chief Customer Officer, Lands' End, Who Are Turning Dat...2022-07-1918 min
Conversations with CommerceNextEkta Chopra, Chief Digital Officer, Elf Beauty on Digital Leadership For The Next Wave of GrowthWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for ecommerce acceleration.On this episode meet Ekta Chopra, Chief Digital Officer, Elf Beauty on Digital Leadership For The Next Wave of Growth A...2022-07-1417 min
Conversations with CommerceNextBrian Beitler, SVP, vCommerce Ventures, Qurate Retail Group, Shares Insights From Decades of Livestreaming RetailWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for ecommerce acceleration.On this episode Brian Beitler, SVP, vCommerce Ventures, Qurate Retail Group, Shares Insights From Decades of Livestreaming Retail ABOUT US...2022-07-1220 min
Conversations with CommerceNextFTD CEO Charlie Cole Talks Disruption At The CommerceNext Ecommerce Growth Show 2022Welcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for ecommerce acceleration.On this episode FTD CEO Charlie Cole sits down with us to talk disruption and tells us not to sleep on next generation me...2022-07-0717 minRemarkable RetailBuckle Up Buttercup, Get Ready for Season 5 of Remarkable Retail!This is Steve Dennis, innovation & strategy consultant, keynote speaker and best-selling author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.If you think the last few years of the COVID era was a wild ride, buckle up buttercup, things are only going to get tougher as retailers face escalating competition and increasing macroeconomic headwinds.In an era where even very good is no longer good enough, to rise above the rest our only choice is to choose to be remarkable. And making this remarkable mind shift requires that we aim...2022-07-0501 min
Conversations with CommerceNextCraig Brommers, CMO American Eagle Takes On The Metaverse At The CommerceNext Ecommerce Growth Show 2022Welcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for ecommerce acceleration.In this episode, meet Craig Brommers, Chief Marketing Officer, American Eagle Outfitters talking about the role of the modern marketer and the metaverse. ...2022-07-0519 min
Conversations with CommerceNextSucharita Kodali, Vice President And Principal Analyst, Forrester Research, Talking Macro Economic Trends At The CommerceNext Ecommerce Growth Show 2022Welcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for ecommerce acceleration.In this episode, meet Sucharita Kodali, Vice President and Principal Analyst, Forrester Research as she talks macro economic trends and the role of su...2022-06-2919 min
Conversations with CommerceNextBrooklinen Founder & CEO Rich Fulop Pulls Back the Covers on Building a Profitable DTC BrandWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.In a revealing interview that will be a must-listen-to for any retailer working at or building a direct-to-consumer brand, Brooklinen founder & CEO Rich Fulop joins us on the podcast to share the inspiring story of building a successful brand literally from the bedroom out.Rich shares with my co-host Veronika Sonsev how the laser-like focus on building success to last had Rich originally bootstrapping the business from hi...2022-06-0835 min
Conversations with CommerceNextCNBC Retail Reporter Lauren Thomas Dishes Up Ecommerce TrendsWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.No matter which way you look at it, whatever element you represent in the value chain, the modern retail environment is going through a tremendous transformation. Again.So we asked ourselves - who can we talk to on the podcast that has their hand on the pulse of retail - the latest tea, as the kids would say. Who delivers the story behind the stories. One name ke...2022-05-2532 min
Conversations with CommerceNextGuiding the Rocket Ship: Sustaining Olaplex's Dynamic Growth Trajectory With JuE Wong, CEOWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Bloomreach.Having held leadership roles at some of the biggest prestige beauty brands such as Elizabeth Arden, Perricone MD, Stivectin and Moroccan Oil, JuE Wong is the perfect leader to take this cult brand to the next level, the phenomenon that is Olaplex.Olaplex is a rocket ship having grown 112% just in the last year after expanding from salons into retail and DTC. Fueled by the passion for th...2022-04-2738 minRemarkable RetailShift Happens: Get Ready for Season 4!This is Steve Dennis, trusted strategic advisor, keynote speaker and author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.If the last two years has taught us anything it’s this: Shift Happens. But becoming and staying remarkable is not about predicting the future. It’s about accepting the reality that even very good is no longer good enough. It’s about deeply understanding the forces of disruption, separating the realities from the myths and committing to being intensely customer-centric. Mostly, it’s about taking the leaps required to deliver a truly memorabl...2022-01-1101 min
The Food ProfessorMisunderstanding Salmon, Special Guest Cory Mintz and his new book The Next Supper, and a super episode of Trying Stuff with Sprague SoupsWelcome to the The Food Professor podcast episode 36, I’m Michael LeBlanc, and I’m Sylvain Charlebois! In this episode we talk about the latest research from the Dalhousie Agri-Food Analytics Lab and their Salmon Report, the potato crisis in PEI, updated on the Dairy Price Increase file, understanding the impacts to the food industry of the BC environmental crisis, and an exclusive opportunity for Sylvain to be on the other side of the mic with food critic, restaurant industry observer Cory Mintz all about his new book "The Next Supper: The End of Restaurants as We Knew T...2021-11-2549 min
Conversations with CommerceNextHow Marketing and Ecommerce Collaborate at Crocs to Fuel Growth and a Seamless Customer ExperienceWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.In this episode we pick up a fantastic fireside chat from CommerceNext IRL at the end of September in New York. After an introduction by CommerceNext co-founder Scott Silverman, Miki Racine Berardelli, Principal at miki b talks with Adam Michaels , CDO and Heidi Cooley, CMO from Crocs. Together they explore how marketing and ecommerce often operate with different playbooks — marketing focusing on brand and storytelling and eco...2021-10-1326 min
Conversations with CommerceNextTHE YES' Julie Bornstein on Career Growth and AI Powered Retail InnovationWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.Julie Bornstein is a visionary leader living at the intersection of retail and technology. With years of eCommerce, AI and marketing experience at brands like Nordstrom, Sephora and Stitch Fix, Julie stands at the forefront of innovative online fashion retail.In this episode, my co-host and co-founder of CommerceNext Scott Silverman and I talk with Julie, the Founder & CEO of The Yes, about her work, vision within th...2021-09-2933 min
Global eCommerce Leaders PodcastScaling Digital-Driven Distribution Globally with Tile & ScalefastThe pandemic-driven shift to ecommerce jolted many international markets where brick-and-mortar stores previously generated most retail sales. This was especially true in LATAM markets where in recent years legacy distributors may have resisted brands’ ecommerce-direct objectives. Kathy Ando, VP of DTC and Marketing, Tile and Xavier Heriat, VP Client Success, Scalefast join me to chat about their backgrounds, answer our "two starts and one stop" question and they speak briefly to their upcoming panel where they weighs] in on the international ecommerce growth opportunities ahead – and the operational challenges they face as digital wholesale disruption transforms the traditional ways that bra...2021-09-2114 min
The Food ProfessorPost-Pandemic Grocery featuring an exclusive interview with Serge Boulanger, SVP MetroWelcome to the The Food Professor podcast episode 32, back from our brief summer hiatus! I’m Michael LeBlanc, and I’m Sylvain Charlebois!We’re back and we have a very special guest, Serge Boulanger, Senior Vice President Procurement & Corporate Brands at Metro Inc., BTW, be sure and check out our bonus episode with my interview with Vice President and Director, Metro’s Corporate Brands, Marie-France Gibson and Paula DeaneSerge talks about his rich background in marketing, sourcing and grocery, the brand and banner strategies for Metro, eCommerce expansion, dealing with pandemic and what /how Metro’s...2021-09-1658 min
Conversations with CommerceNextLeadership Lessons From the Front Lines: FullBeauty's CMO Bill BassWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.Veteran ecommerce & DTC executive Bill Bass has been part of the ecommerce industry since its inception - from an analyst at Forrester to leading teams at Lands’ End, Sears, Orchard Brands and now at FULLBEAUTY Brands, where he’s bringing this turnaround group of companies into a new era.In this episode of Conversations with CommerceNext, join me and my co-host Veronica Sonsev as we catch up with o...2021-09-1537 min
Global eCommerce Leaders PodcastGlobal E-Commerce Leaders Forum New York IRL Speaker Feature: Josh Rockoff, former Chief Digital Officer at Diane von Furstenberg and Juliana Pereira, VP Marketing, Flow CommerceGlobal E-Commerce Leaders Forum co-founder Kent Allen joins Josh Rockoff, former Chief Digital Officer at Diane von Furstenberg and Juliana Pereira, VP of Marketing, Flow Commerce to discuss how Diane von Furstenberg expanded its global e-commerce footprint to shoppers in other markets.Our guests each talk about how the Diane von Furstenberg team leaned into cross-border, offering insight into the strategic approach the brand took to grow their international business as well as share some advice in Michael’s patented “two starts and one stop” format. They will also provide a brief overview of what they will be talk...2021-09-0216 min
Conversations with CommerceNextQurate’s Naomi Jacobs on TikTok, Livestreaming and Career TrajectoriesWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.In many ways, Qurate is at the leading edge of innovative retail marketing. By pushing the bounds of where and how customers interact with products and the people that represent them, Naomi Jacobs, Qurate’s Director of Social Strategy for QVC & HSN, along with her team, are carrying the torch for what consumer engagement looks like in modern retail.Together with Scott Silverman I leverage my own reta...2021-09-0136 min
Conversations with CommerceNextRetail As Child's Play: CAMP CEO Ben KaufmanWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.Ben Kaufman, CEO of experiential toy retailer CAMP, tells Veronika Sonsev and I he's not in the business to sell, he's in the business to create wonderful family experiences that happen to result in a product sale. That being said, Kaufman and his team have created innovative marketing and merchandising programs that are getting attention in the crowded toy industry world-wide.With a entrepreneurial career and a re...2021-08-1826 min
The Food ProfessorCanadian Grand Prix New Products Award Spotlight: Vice President and Director, Metro’s Corporate Brands, Marie-France Gibson and Paula DeaneWelcome to the Canadian Grand Prix New Product Awards bonus episode of The Food Professor!My co-host Sylvain Charlebois and I are thrilled to once again be supporting Retail Council of Canada’s new product awards this year as we both are big believers in supporting new and innovative products for the grocery shelves and beyond. The private label portfolio at Metro is extensive and was a top contender in Retail Council of Canada’s Canadian Grand Prix New Products Awards this year, taking home the hardware in several food and other categor...2021-08-1234 min
Conversations with CommerceNextJustFab Talks Inclusive Growth: Daria Burke, CMO JustFabWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.As the CMO of JustFab, one of AdAge’s ‘Women to Watch 2020’ and an angel investor in the fashion tech space, Daria Burke has her finger on the pulse of the marketing world.In this episode of Conversations with CommerceNext, we get an exclusive look into Daria’s work and career. Daria talks about the big ideas that drew her into the marketing space and the values that are a...2021-08-0446 min
The Food ProfessorCanadian Grand Prix New Products Award Spotlight: Véronique Blanchet, Product Manager at Groupe Biscuits Leclerc IncWelcome to the Canadian Grand Prix New Product Awards bonus episode of The Food Professor!My co-host Sylvain Charlebois and I are thrilled to once again be supporting Retail Council of Canada’s new product awards this year as we both are big believers in supporting new and innovative products for the grocery shelves and beyond. Biscuit Leclerc is a Quebec based institution on grocery shelves - 115 years of dedication to making cookies, snack bars, and crackers, this family business has become a true leader in the agrifood industry. Our guest is Product...2021-07-2922 min
Conversations with CommerceNextMoving At E.L.F. Speed: Ekta Chopra, Chief Digital Officer Of E.L.F. BeautyWelcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.Ekta Chopra, Chief Digital Officer, at E.L.F. Beauty, made the transition from IT leader to business leader by staying curious and continuously learning.In this episode of Conversations with CommerceNext, Scott Silverman and Michael LeBlanc talk with Ekta about the culture of E.L.F. Beauty that empowers its team to try new things and leverages communications and a shared vision to move quickly and piv...2021-07-2138 min
Remarkable RetailThe Hybridization of RetailWelcome to the Remarkable Retail podcast Season Three, Episode Two! I’m Michael LeBlanc, and I’m Steve Dennis. This week we go deep on a growing trend that Steve introduced in his book, and recently unpacked in a Forbes article: namely how so many aspects of retail--stores, supply chains, brand distribution strategies and more--are moving from roles that are largely singular in purpose to becoming (or needing to become) hybrid in nature. This shift is profound, requires potentially massive changes over time and, we argue, not yet getting the attention it deserves.But first we op...2021-07-2046 min
The Food ProfessorCanadian Grand Prix New Products Award Spotlight: Stacie Sopinka, VP Own Brands at SobeysWelcome to the Canadian Grand Prix New Product Awards bonus episode of The Food Professor!My co-host Sylvain Charlebois and I are thrilled to once again be supporting Retail Council of Canada’s new product awards this year as we both are big believers in supporting new and innovative products for the grocery shelves and beyond. Stacie Sopinka, Vice President Own Brands at Sobeys might be relatively new to the grocery , but she arrives steeped in new product development expertise and joins a talented team with decades of experience developing products that stand out on the...2021-07-0219 min
The Food ProfessorAt the Tipping Point: Canadian Restaurants, Cannabis Edibles & Part Two of FHCP CEO Michael Graydon InterviewIn part two of our interview with Michael Graydon, we talk about the code of conduct. The CEO of Food, Health & Consumer Products of Canada offers his unique perspective on the Canadian agricultural industries.Further, my co-host Dr. Sylvain Charlebois and I cover the latest news and hottest topics across the Canadian food landscape. How gratuitous is our gratuity? We take time to unwrap the latest data from the Angus Reid Group on tipping and shed light on the impact of Canada’s tipping culture across industries, and specifically, in restaurants.As the cri...2021-06-2453 min
Conversations with CommerceNextJoy as a Career Strategy: Alex Waldman, Co-Founder of Universal StandardWelcome to the Conversations with CommerceNext podcast, Season 1, Episode Two , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by Wunderkind.Alex Waldman, Co-Founder and Creative Director at Universal Standard, has guided the company’s marketing process with two truths. The first: authenticity is everything. The second: generosity is never lost on the consumer.In this episode of Conversations with CommerceNext, Scott Silverman and Michael talk with Alex about joy as a career strategy, the marketing process for ethically motivated brands and building genuine consumer-company relati...2021-06-2330 min
The Food ProfessorCanadian Grand Prix New Products Awards Spotlight: Ahmad Yehya, CEO Nabati FoodsWelcome to the Canadian Grand Prix New Product Awards bonus episode of The Food Professor! My co-host Sylvain Charlebois and I are thrilled to once again be supportting Retail Council of Canada’s new product awards this year as we both are big believers in supporting new and innovative products for the grocery shelves and beyond. Nabati Foods Global, a plant-based food tech company based in Edmonton, offers whole, natural, plant-based foods for health-conscious consumers, including its plant-based Chick'n Burger, a finalist in this year's competition.In this episode, we me...2021-05-0612 min
The Food ProfessorRemarkable Grocery Retail with best-selling author Steve DennisWelcome to the The Food Professor podcast episode 25 I’m Michael LeBlanc, and I’m Sylvain Charlebois!The Food Professor is presented by omNovos the digital customer engagement solution for grocery and restaurant marketers, helping you solve your customer’s most daunting questions: what should I eat today? Find out how you can get personal and grow sales with omNovos at www.realcustomerengagement.comI’m crossing the streams as they would say in Ghostbusters in this episode Sylvain with our special guest, and my “other” podcast partner from the Remarkable Retail podcast Stevse Dennis! Top retail strate...2021-04-2941 min
The Food ProfessorThe Secret Ingredient behind the success of Portland's Voodoo DoughnutsWelcome to a special Restaurants Canada bonus episode of The Food Professor podcast!The Food Professor is presented by omNovos the digital customer engagement solution for grocery and restaurant marketers, helping you solve your customer’s most daunting questions: what should I eat today? Find out how you can get personal and grow sales with omNovos at www.realcustomerengagement.comIn this episode I’m live in Portland chatting one-to-one with Chris Schultz, CEO of Voodoo Doughnuts, fresh off the main stage at the RC Show. With more than three decades of restaurant industry experience with belo...2021-03-2532 min
The Food ProfessorRestaurant critic Alexandra Gill dishes on her tradecraft and the future of the industryWelcome to a special Restaurants Canada bonus episode of The Food Professor podcast! The Food Professor is presented by omNovos the digital customer engagement solution for grocery and restaurant marketers, helping you solve your customer’s most daunting questions: what should I eat today? Find out how you can get personal and grow sales with omNovos at www.realcustomerengagement.comIn this episode Michael chats one-to-one with Alexandra Gill, The Globe and Mail’s Vancouver based restaurant critic fresh off the virtual stage at the big RC Show. In a wide-ranging conversat...2021-03-1127 min
The Food ProfessorExploring Canada's retail dairy market with Mark Taylor, President & CEO Lactalis CanadaWelcome to the The Food Professor podcast episode 21, I’m Michael LeBlanc along with Sylvain Charlebois!The Food Professor is presented by omNovos the digital customer engagement solution for grocery and restaurant marketers, helping you solve your customer’s most daunting questions: what should I eat today? Find out how you can get personal and grow sales with omNovos at www.realcustomerengagement.comWell Sylvain episode 21 - I guess we’re an adult now! And we have a fantastic guest for this episode, Mark Taylor, President and CEO of Lactalis Canada! Great timing, we have so much to t...2021-03-0449 min
The Food ProfessorHow will the Biden Administration impact Canada?Welcome to the The Food Professor podcast episode 18, I’m Michael LeBlanc, and I’m Sylvain Charlebois!The Food Professor is presented by omNovos the digital customer engagement solution for grocery and restaurant marketers, helping you solve your customer’s most daunting questions: what should I eat today? Find out how you can get personal and grow sales with omNovos at www.realcustomerengagement.comAfter four long years of the Trump administrations nationalistic economic agenda, we discuss the economic impacts #46 will have on Canada’s industries. From agriculture to oil and gas, Biden is set to shake up...2021-01-2129 minRemarkable RetailGet Ready for Season Two of Remarkable Retail!Get Ready for Season Two of Remarkable Retail debuting February 2, 2021!If you think the COVID era has brought the narrative of the retail apocalypse to life, you’re only half right - retail isn't dead - boring retail is.As a C-level executive at two Fortune 500 companies, as a strategic advisor to dozens of retail, consumer and technology brands and as a speaker who has delivered keynotes on six continents and on screens around the world, I help organizations reignite and accelerate their growth. I’m also a Forbes senior contributor and author of the bestselle...2021-01-2001 min
The Food ProfessorTop 10 Food Stories of 2020!Welcome to the The Food Professor podcast episode, I’m Michael LeBlanc, and I’m Sylvain Charlebois!In this final episode of 2020, Sylvain and I discuss the top ten food stories of the year - from lab grown meat to the phenomenal growth of grocery eCommerce to the food supply risks and more! We'll be back in early 2021 kicking of with our forecast issue, great guests and much, much more!!******If you liked what you heard you can subscribe on Apple iTunes , Spotify or your favourite podcast platform, please rate and re...2020-12-2440 min
The Food ProfessorBehind the scenes of Canada's Food Price Report 2021 with special guest Simon Somogyi, Arrell Chair in the Business of Food at The University of GuelphWelcome to the The Food Professor podcast episode, I’m Michael LeBlanc, and I’m Sylvain Charlebois!On this episode we welcome a very special guest a fellow academic and respected authority in Food economics Simon Somogyi, Arrell Chair in the Business of Food and Associate Professor School of Hospitality, Food and Tourism Management, University of Guelph, and importantly a co-author of Canada’s Food Price ReportOn this episode we go behind the scenes and discover the incredible network of academics and contributors to Canada's definitive and detailed report on the forecasted cost of food, C...2020-12-1052 min
The Food ProfessorPeter van Stolk, CEO at FoodX Technologies and Spud.com talks grocery eCommerce growth and selling Canadian technology to the word, exploring a Biden White House plus the Clearwater-Mi’kmaq First Nations dealWelcome to the The Food Professor podcast episode 13, the Baker’s Dozen episode! I’m Michael LeBlanc, and I’m Sylvain Charlebois!Online shopping and grocery research: 4.2MM Canadians new to online shopping for food - any surprises? Access the research here from the Dalhousie Agri-Foods Lab. Seeing the Clearwater deal - explain who Clearwater is, their importance to Halifax lobster industry - a handful of east coast Mi’kmaq First Nations big players in the Atlantic Canada fishery also risks further inflaming deep divisions in the region’s lobster industry. https://financialpost.com/commodities/clearwater-sea...2020-11-1256 min
The Food ProfessorJulie Denton, Chief People Officer at Recipe Unlimited and BOD at Restaurants Canada is our guest as we chat Supply Management in dairy and the zen of buying localWelcome to The Food Professor podcast episode 12, I’m Michael LeBlanc, and I’m Sylvain Charlebois!Let's Moo-ve on, the Agri-Foods Lab at Dalhousie University issued a study on the Dairy Industry and Supply Management - there is a lot to unpack in this work - from how Canadians are essentially paying twice, to a call-out for reform to save the industry - take us through the key findings and recommendationsGetting local - study on local food - will consumers pay a premium, do they care if their fruits and veggies are grown on a fa...2020-10-2953 min
The Food ProfessorMeet Cheryl Haskett, Albert Borgo and Lisa Mina, three award winning food entrepreneurs from the 27th Canadian Grand Prix New Product AwardsWelcome to the Canadian Grand Prix New Product Awards bonus episode No. 2 of The Food Professor!My co-host Sylvain Charlebois and I were thrilled to support Retail Council of Canada’s new product awards this year as we both are big believers in supporting new and innovative products for the grocery shelves and beyond. In this episode I interview three of the winners with a nice variety of products for Canadians and great origin stories. First up Cheryl Haskett, Founder and CEO of Udderly Ridiculous Inc. takes us into the world of her amazing...2020-09-1046 minRemarkable RetailRetail isn't dead - boring retail is.Season 1 TrailerI'm here to tell you: Retail isn't dead. Boring retail is. As a C-level executive at two Fortune 500 companies, keynote speaker and strategic advisor to dozens of retail, consumer and technology brands I help organizations accelerate their growth. I’m also the author of the new best-selling book, “Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption” (in Canada you can purchase here) Join me and my co-host Michael LeBlanc, Producer & Host of The Voice of Retail podcast as we use my “8 Essentials of Remarkable Retail’ framework to explore mode...2020-09-0401 min
The Food ProfessorCara Keating, President PepsiCo Foods Canada is our special guest, the end of tipping, impact on foodservice when we work at home, talkin' 'bout my COVID generationWelcome to the The Food Professor podcast episode 7, I’m Michael LeBlanc, and I’m Sylvain Charlebois!In this episode: Latest research: the impact of millions of Canadians working from home on the food service and restaurant industry https://www.dal.ca/sites/agri-food/research/covid-19-telecommuting.htmlDo you have any tips for restaurants?: Should tips be automatically added to the bill? Is the concept of tips part of the entire restaurant industries problem? https://www.theglobeandmail.com/opinion/article-heres-a-tip-its-time-to-discuss-how-we-pay-workers-in-the-service/Less is more: how can grocers keep their assortme...2020-08-2057 min
The Food ProfessorJessica Wright from Montpak's Family Fontaine the "All Canadian" category winner and visionary chef Marcus Von Albrecht on the Canadian Grand Prix new product awards 2020!Welcome to the Canadian Grand Prix New Product Awards bonus episode of The Food Professor!My co-host Sylvain Charlebois and I were thrilled to support Retail Council of Canada’s new product awards this year as we both are big believers in supporting new and innovative products for the grocery shelves and beyond. Learn more and see all the winners at https://www.rccgrandprix.ca/In this episode I interview visionary chef Marcus Von Albrecht who has overseen the judging process behind Canadian Grand Prix New Product Awards for over 20 years, and we talk about the...2020-08-0628 min
The Food ProfessorThe hot potatoe of increasing food prices, costs and "gift" of COVID-19 and guest David Marcott from Kantar talks grocery tech trendsWelcome to the The Food Professor, episode No. 4 - I’m Michael LeBlanc along with Sylvain Charlebois!Hot potatoe issue: Stats. Can reports some pretty startling numbers for increases cost of some products - what's going on here?Carrots, 29%Macaroni, 19%Potatoes, 16%Canned soup, 15%Canned tomatoes, 11%."You say new NAFTA I say CUSMA, crying over spilled milk, impacts on the dairy and other sectors of the new agreement coming into force July 1, 2020Totally Baked Idea: from illicit to essential for retail cannabis - has the Zamboni era of recreational cannabis really begun? April saw...2020-06-2550 minThe Food ProfessorConsumer perspectives on farmgate euthanasia, fixing supply management's shortcomings, increasing cost of food and the Feds support for the FisheriesWelcome to the The Food Professor I’m Michael LeBlanc and I’m joined by Dr. Sylvain Charlebois!Slamming the farm gate behind us: we talk about your latest research Caddle, Agri-Food Analytics Lab at Dalhousie University research on COVID-19, food security and euthanizing animals: https://www.dal.ca/sites/agri-food/research/farmgate-waste.htmlPigs being euthanized on the farms…bacon sales down - the thick underbelly of the foodservice industry - is no one cooking breakfast and some startling conclusions - Sylvain suggesting that making discarding managed commodities at farmgate illegal is a type of solutio...2020-05-2833 minThe Food ProfessorIntroducing The Food Professor with Dr. Sylvain Charlebois and host Michael LeBlancJoin Sylvain Charlebois and co-host Michael LeBlanc from The Voice of Retail podcast as we dive in the recipe for the food, grocery, foodservice and restaurant industries, discuss proprietary industry and consumer food related research, check out fresh new ideas and talk about whatever half baked strategies are in the news this week. So be sure and join Sylvain and Michael every two weeks for in-depth insights and great conversation - find The Food Professor online and subscribe on Apple iTunes, Spotify - wherever you enjoy your podcasts today! !
The Food Professor #podcast is presented by Caddl...2020-05-1001 min
The Voice of RetailSpecial Edition: Michael LeBlanc interview with CJOB Winnipeg Radio Talking Retail Returns Dec 27And many Happy Returns! Great chatting with Brett & Lauren from CJOB Radio in Winnipeg about the art & science of retail returns! Be sure and listen through to the end - great conversation between hosts Brett & Lauren after our interview about how they (consumers) expect returns to work at retail and the opportunity to surprise and delight customers & win repeat business.
Retail returns are an expected element of the business model for retailers (average ~8% overall, online returns average between 15-20% depending on the commodity. Particularly at this time of the year it is a great opportunity to delight...2018-12-2708 min
The Voice of RetailMichael LeBlanc CJOB Winnipeg Radio Interview Dec 23Early Sunday morning cup of coffee and an quick chat with the fine folks in Winnipeg on CJOB Radio! Chatting about changing trends in retail, last minute shopping and digital, online gift cards - the last, last resort of the ultimate procrastinators!
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, mo...2018-12-2304 min
The Voice of RetailMichael LeBlanc Kitchener 570 News Radio Interview Dec 21 2018: The Biggest DayHad a fun chat as I was driving around Toronto checking out the retail traffic December 21, projected to be the busiest shopping day of the year by Moneris. We talked about the role and importance of retail stores, both on main street and the shopping malls, and how retail continues to thrive (This is no retail apocalypse) as Canada's No. 1 private sector employer. Relentless competition, changing consumer dynamics, mix in a Canada Post delivery strike and you have the 2018 Holiday season! Stay tuned for phase 3: Boxing Day (week)!
Michael LeBlanc is the president and founder of...2018-12-2311 min
The Voice of RetailMichael LeBlanc Interviews Peter Woolford looking back on 30 years of supporting retail in CanadaHave a listen to my exclusive interview with the one and only Peter Woolford as he prepares his last report after 17 years of providing insight and analysis for the retail industry in Canada.
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Re...2018-12-0910 min
The Voice of RetailMichael LeBlanc on Vancouver 980 CKNW Radio November 23Michael LeBlanc on Vancouver 980 CKNW Radio November 23 by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with...2018-11-2309 min
The Voice of RetailMichael LeBlanc on CJOB Winnipeg Radio Talking Retail Self Check Out Nov 20Michael LeBlanc on CJOB Winnipeg Radio Talking Retail Self Check Out Nov 20 by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retai...2018-11-2105 min
The Voice of RetailMichael LeBlanc talking retail and Holiday shopping with Rick Gibbons on 1310 Ottawa Radio Nov 19Michael LeBlanc talking retail and Holiday shopping with Rick Gibbons on 1310 Ottawa Radio Nov 19 by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of br...2018-11-2007 min
The Voice of RetailMichael LeBlanc chats with Calgary's 770 CHQR Radio re: Holiday Shopping/Canada Post, Nov 19, 2018Michael LeBlanc chats with Calgary's 770 CHQR Radio re: Holiday Shopping/Canada Post, Nov 19, 2018 by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand...2018-11-2007 min
The Voice of RetailMichael LeBlanc interview with Asher Roth on 105.9 The Region's news program The Feed November 17, 2018Michael LeBlanc interview with Asher Roth on 105.9 The Region's news program The Feed November 17, 2018 by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of br...2018-11-1712 min
The Voice of RetailMichael LeBlanc talks Holiday Shopping trends in Canada on behalf of Retail Council of CanadaMichael LeBlanc talks Holiday Shopping trends in Canada on behalf of Retail Council of Canada by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years...2018-11-1609 min
The Voice of RetailMichael LeBlanc talking Canadian Retail Cannabis with CFAX's Mark Brennae, November 12 2018Michael LeBlanc talking Canadian Retail Cannabis with CFAX's Mark Brennae, November 12 2018 by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marke...2018-11-1517 min
The Voice of RetailMichael LeBlanc interviewed on Halifax News 95.7 November 8 re: 2018 Holiday Shopping ResearchMichael LeBlanc interviewed on Halifax News 95.7 November 8 re: 2018 Holiday Shopping Research by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marke...2018-11-0911 min
The Voice of RetailMichael LeBlanc Interviewed Live on CJOB Winnipeg: Online Grocery, WalMart's New 1hour Delivery and Changes in the MarketplaceMichael LeBlanc Interviewed Live on CJOB Winnipeg: Online Grocery, WalMart's New 1hour Delivery and Changes in the Marketplace by Michael LeBlanc
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Goog...2018-09-1407 min