Shows
Progresivna SUZA226 Guest Mix I Progressive Tales with Nico Szabo226 Guest Mix I Progressive Tales with Nico Szabo
Tracklist:
1. Silent Predia - Sound Of The Forest (Original Mix) [Nervous Records]
2. Michael Cassette - Feel The Flow (Extended Mix) [Anjunadeep]
3. Husa & Zeyada - Are We Alive (Fulltone Remix) [Soundscool]
4. Francois Dubois & Liam Garcia - Alive (Original Mix) [Rhythm Cult]
5. John Monkman - Colours (Original Mix) [Crosstown Rebels]
6. Estiva - Parlez-Vous (Extended Mix) [Colorize (Enhanced)]
7. Audio Junkies - Square Waves (Original Mix) [Polaris]
8. Dumday & Ondi - Perfect in My Mind (Jack Willard Extended Mix) [Immersed]
9. Budakid - Lovin' Sun (Renato Cohen Remix) [Flores]
10. Tim Engelhardt, Maga, Sean Doron - Feeling It (Original...2025-02-2254 min
Prop Talk'Budapest's Award-Winning Props' with Balazs Kovacs and Andras Pal Szabo - Ep. #45Budapest's Award Winning Props
A conversation with Budapest local and MacGuffin Award-Winning Property Master Balazs Kovacs and Budapest Assistant Property Master Andras Pal Szabo.
On this episode of Prop Talk, we sit down with MacGuffin Award-Winning Hungarian Property Master Balazs Kovacs and Assistant Property Master Andras Pal Szabo, to discuss what it is like working on some of today's biggest blockbuster films on location in Budapest including Academy Award-Winning Film 'Poor Things,' 'Blade Runner 2049,' and 'Dune.'
Hosts: Chris Call - PMG Founding Member & Local 44 Property Master and Michael Trudel - PMG Bo...2024-12-101h 14Prop Talk'Budapest's Award-Winning Props' with Balazs Kovacs and Andras Pal Szabo - Ep. #45Budapest's Award Winning Props
A conversation with Budapest local and MacGuffin Award-Winning Property Master Balazs Kovacs and Budapest Assistant Property Master Andras Pal Szabo.
On this episode of Prop Talk, we sit down with MacGuffin Award-Winning Hungarian Property Master Balazs Kovacs and Assistant Property Master Andras Pal Szabo, to discuss what it is like working on some of today's biggest blockbuster films on location in Budapest including Academy Award-Winning Film 'Poor Things,' 'Blade Runner 2049,' and 'Dune.'
Hosts: Chris Call - PMG Founding Member & Local 44 Property Master and Michael Trudel - PMG Bo...2024-12-101h 14
Hifibogár - Az AudioMe podcastja, mindenről ami zene: technológia, tippek, beszámolók...EP27 - High-End Linn elektronikák - interjú Michael O'Rourke-alA Hifibogár legfrissebb epizódja több szempontból is különleges, sőt rendhagyó. Egyrészt nem az AudioMe főhadiszállásán készült, hanem a Home Movie vadonatúj bemutatótermében, másrészt pedig az epizód angol nyelvű, hiszen az új Home Movie bemutatóteremben a Linn csúcs elektronikáit és hangsugárzóit hallgathattuk meg Michael O'Rourke-al, a Linn értékesítési és üzletfejlesztési menedzserével, akit a cég technológiáiról, fejlesztéseiről és termékeiről kérdeztük.
Beszélgettünk a skót márka múltjáról és jelené...2024-09-2928 min
Poems & WhiskeyWhatever's Written in Your Heart*There is a short-ish promo for The Hiatus Zone before the episode begins*INARA Cease Fire Today MAP Islamic Relief for Palestine The Ghassan Abu Sittah Children's FundMutual Aid Diabetes Demine the Ukraine Legacy of War FoundationDoctors without Borders UNHCRExcuse me, waiter? I would like 10 more Greggi Glenn please. Hm? Yes, in a box. Thank you. Oh! And some breadsticks, thanks again!I could say Greg brings an element of the sacred fool to his work, I could say that his...2024-07-111h 46
Alt Goes Mainstream: The Latest on Alternative Investments, WealthTech, & Private Markets2024 European Private Market Trends: An AGM x Pangea podcast shorts collaborationAGM collaborated with Pangea Group, a firm that helps B2B fintech companies with go-to-market strategies, at a live event they hosted on private markets in London with Schroders and Illuminate Financial to gather thoughts from some leaders in private markets on their views of the industry’s future in Europe. We asked seven private market participants for their views on 2024 trends in private markets.Hear what they have to say. Listen to short interviews with:Spencer Lake, Partner, 13books Capital.Toby Bailey, VP of Sales EMEA, Canoe.Rezso Szabo, General Partner, Illuminate Financial.Dan...2024-06-201h 07
Velocity Trance & Uplifting RadioVelocity Trance & Uplifting 097 - 07 MAY 2024Velocity Trance & Uplifting
Broadcast Live on LDC Radio 97.8FM 7th May 2024
Connect with Michael Cooper:
LDC Radio: ldcradio.co.uk/members/michael-cooper/
Facebook: facebook.com/michaelcooperdj
Twitter: twitter.com/coopsdj
Instagram: instagram.com/coops_dj
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Tracklisting
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1. Alex Wright - Cloudburst [Subculture]
2. Rene Ablaze - Sol y Luna [Regenerate]
3. AFTERUS - Lost In A Moment [Gert]
4. Vorcera - Summer Comes Again [Roana]
5. Lange feat. Skye - Drifting Away (Alessandra Roncone Remix) [A State of Trance]
6. RAM & Arctic Moon with Stine Grove - A Billion Stars Above (Ciaran McAuley Remix) [FSOE]
**HOTTEST TRACK**
7. Cold Blue - The Great Awakening [Cold...2024-05-081h 56
Sounds of BlueSOB 436 - Features: Larry Carlton, Harvey Mandel, Johnny Winter, Paul Kantner, Bob Hite, Gabor Szabo & Tony RandallArtist Song Album Label Notes - Kinks - SOB ID Gallon of Gas - ID Low Budget - 1979 & 45 RPM Single Arista Records 2023 Gasoline & Oil ID - The Odd Couple The Odd Couple Theme by Sammy Kahn & Neal Hefti (1970-1975) TV Classic Tunes - 25th Anniversary Edition - 2CD's Breakable Records Tony Randall - 104 - Russell Malone The Odd Couple Theme by Sammy Kahn & Neal Hefti (1970-1975) Look Who’s Here - 2000 Verve Records Tony Randall - 104 - Larry Carlton Easy Evil by Alan O'Day w/Michael Omartian & Michael Mills Playing/Singing - 1973 Blue Thumb Records Larry Carlton - 762024-04-074h 01
13: A Taylor Swift Fan PodcastLife By Michael Is Living His Swiftie Dreams With Club 90s!Before we break down the first song this year, let's share something that we got to experience at the end of last year! Our friend and Swiftie extradinaire, Life by Michael, is out there living his literal best life. Find out how he made this happen for himself, predictions for this year, and more!What did we miss? What would you like to hear from us? There are lots of ways to reach us!FOLLOW US!Ana - https://www.instagram.com/anacas31Lacey – https://www.instagram.com/laceygee13Amy – https://www.instagram.com...2023-01-0353 min
Michael LarkinLFC Podcast #153- Sheena The Hungarian Hurricane BathorySheena The Hungarian Hurricane is This Week's Guest on The LFC Podcast. Listen as we discuss her bout at LFC 35: Booty Camp 3D against Shay Lynn, Her Upcoming Bout against Bella Madisyn at LFC 36: Booty Camp 4, And So Much More.
Sheena IG: www.instagram.com/sheena_bathory/?…hid=YmMyMTA2M2Y=
Sheena Website: sheenawrestler.com/
www.instagram.com/_francesca_szabo…hid=YmMyMTA2M2Y=
www.tiktok.com/@realfranci?_d=se…d&utm_source=copy2022-05-0343 min
Mike's Sports Round UpMike's Sports RoundUp May 2nd, 2022On this final edition of the Spring 2022 Semester live on WSJU Radio, Mike recaps the NFL Draft and his thoughts on the Giants and Jets and some interesting trends that we saw last week (3:40). Plus, he recaps the last week for the Yankees (28:33) and Mets (39:12) who continue their respective hot starts to the year ahead of big divisional series this week. Finally, Mike gives his thoughts on the big St. John's news of former DePaul forward David Jones coming over to Queens for the 2022-23 season and more scheduling updates surrounding St. John's (46:29). 2022-05-0259 minMike's Sports Round UpMike's Sports RoundUp April 25th, 2022On this edition of the show, Mike recaps the last week for the Yankees who sit at 10-6 at tied for first in the AL East (2:15)as well as the Mets who still have not lost a series yet this season and have the best record in baseball at 12-5 (22:36). The NFL Draft is coming up this week, so Mike analyzes who the Jets and Giants could pick and how the 1st round could go on Thursday night (31:22). Plus, he talks St. John's Basketball news as point guard Andre Curbelo transfers in after two years at Illinois (45:10). 2022-04-2555 minMike's Sports Round UpMike's Sports RoundUp April 11th, 2022In this episode, Mike discusses the horrible news surrounding the passing of Steelers QB Dwayne Haskins (1:57). Mike also discusses the Opening Weekend of the Major Baseball season starting off with the Yankees failing to come to an agreement on a long term contract with Aaron Judge (9:07), the Yankees taking 2 out of 3 games from the Boston Red Sox (22:45), and the Mets taking 3 of 4 from the Washington Nationals (36:33). Plus, MLB Division predictions (39:58) and St. John's Basketball talks round out the show as Julian Champagnie makes it official on heading to the pros (54:50). 2022-04-1159 minMike's Sports Round UpMike's Sports RoundUp April 4th, 2022In this edition, Mike recaps all the Final Four action in the NCAA Men's Basketball Tournament as well as preview tonight's National Championship match of Kansas vs North Carolina (2:15). Mike also breaks down some big moves made in the NFL in recent weeks (19:35), the US Men's National Soccer Team qualifying for the 2022 FIFA World Cup and their World Cup group draw (45:39), and the MLB season kicking off with Opening Day this week (53:33). 2022-04-041h 00Mike's Sports Round UpMike's Sports RoundUp March 21st, 2022In this edition of the show, Mike talks with new WSJU members Gianni and Jason about the first two rounds of March Madness (1:36). They also talk about Major League Baseball as the lockout is over and Spring Training is now underway starting with the Yankees' moves including their big trade with Minnesota that sees the departures of Gary Sanchez and Gio Urshela (18:36). The guys also talk about the Mets' moves as they acquire Oakland A's pitcher Chris Bassitt in a trade as well as other moves around the market (43:48). 2022-03-2256 minMike's Sports Round UpMike's Sports RoundUp March 7th, 2022After a two-week break, Mike is back as he talks about the MLB lockout as regular-season games will now be lost due to the labor dispute (2:18). Also, the Big East Tournament will take place this week at Madison Square Garden so Mike gives his thoughts on the last few games for St. John's and their season as the conference tournament approaches (20:01) as well as the rest of the field and he gives his Big East Tournament predictions (35:42). 2022-03-0746 minMike's Sports Round UpMike's Sports RoundUp February 14th, 2022On this edition of the show, Mike welcomes fellow WSJU Sports Director Chris Bello in to break down the Los Angeles Rams taking down the Cincinnati Bengals 23-20 to win Super Bowl 56 (1:19). We also talk about another disappointing week for St. John's Men's Basketball as they drop games to Villanova and UConn at the Garden (25:50) and then round things out with the blockbuster trade in the NBA between the Brooklyn Nets and the Philadelphia 76ers to swap James Harden and Ben Simmons along with other pieces involved (38:09). 2022-02-1555 minMike's Sports Round UpMike's Sports RoundUp February 7th, 2022It's Super Bowl Week as Mike opens up the show talking about the matchup and giving his prediction (1:52). Mike also talks about the MLBPA rejecting the MLB's proposal for a third-party mediator to come in as the lockout continues (16:54). Mike also gives his thoughts on the explosive story on Brian Flores suing the NFL and several teams including the Giants (23:15). Mike also talks about the USMNT as they finished up their February World Cup Qualifying window with a 3-0 win over Honduras last week (32:32) as well as a massive week ahead for St. John's Men's Basketball (44:25). 2022-02-0753 minMike's Sports Round UpMike's Sports RoundUp January 31st, 2022In this edition of the show, Mike breaks down an action-packed NFL Championship Sunday as Joe Burrow and the Cincinnati Bengals pulled off a massive upset against the Chiefs and the Rams beat the 49ers on the NFC side (1:43). Mike also talks about the United States Men's National Team as the Americans suffered a huge defeat to Canada on Sunday after beating El Salvador last week as they head into the home stretch of World Cup qualifying (34:10). Finally, Mike also talks about Dr. Jekel/Mr. Hyde week of St. John's Men's Basketball who dominated Seton Hall then fell to...2022-02-0157 minMike's Sports Round UpMike's Sports Round Up January 24th, 2022We're back for a new semester after a long winter break and Mike breaks down all the recent drama in the NFL Playoffs (1:52). He also gives his predictions for the AFC and NFC Championship games this upcoming weekend (42:43). Mike also reacts to the New York Giants hiring Bills Assistant GM Joe Schoen as their General Manager and what that means for the direction of the team after another terrible year (49:58). Finally, Mike reacts to the desperate situation for St. John's Basketball as a promising season is slipping away (56:29). 2022-01-241h 00
College Hoops Chat ShowIona, St. John's, Pat Kennedy, Michael Szabo, Last Week's Big Games, 12/6/21Here's the full episode of the College Hoops Chat radio show (48 mins) from December 6, 2021.
I open the show with thoughts on Iona's wins last week vs Marist & Rider, plus Purdue over Iowa, St. Bonaventure over Buffalo (strange game for me) & Alabama over Gonzaga. Next, I'm joined by former coach Pat Kennedy to discuss Iona's progress under Rick Pitino and how the Gaels are becoming a typical gritty/tough Pitino team to close out games. We discuss how teams can play so differently in successive games. Pat also takes us back to how he and Jim Valvano built...2021-12-0748 minMike's Sports Round UpMike's Sports Roundup December 1st, 2021In this edition of the show, Mike talks about the failure of the MLB CBA negotiations and the impending lockout along with the Mets' spending spree including signing star pitcher, Max Scherzer, to a massive deal (2:10). Also, Mike talks about the Yankees' inactivity so far this offseason despite a lot of the league getting deals done this past weekend (22:05). Plus, he talks about NFL Week 12 as the Giants (41:53) and Jets (45:06) both won against the Eagles and Houston this past weekend and also recaps some big results around the league (46:21). Finally, Mike talks about St. John's basketball's big matchup against...2021-12-011h 01Mike's Sports Round UpMike's Sports RoundUp November 17th, 2021On this edition of the show, Mike talks about the St. John's Soccer programs that are into the NCAA Tournament and the Men's Basketball team who are off to a 2-0 start to the season and face Indiana in a big test on Wednesday night (1:31). Mike also talks Yankees (21:23) and Mets (46:21) as the MLB Hot Stove heats up with the offseason underway. Mike also talks about NFL Week 10 (50:12) and the USMNT's November WCQ window that ended last night (58:35). 2021-11-171h 01Mike's Sports Round UpMike's Sports RoundUp November 10th, 2021On this edition of the show, Mike talks about the opening night of the St. John's Men's Basketball season on Tuesday night as the Red Storm got a blowout win over Mississippi Valley State and how the rest of the Big East faired on opening night (1:24). Mike also talks about the Giants' Week 9 win over the Raiders (21:00) and the Jets' TNF loss to the Colts (28:59) and the biggest games around the league (34:50). Finally, Mike talks about the USMNT as they get set for their November qualifying window (47:38). 2021-11-101h 04Mike's Sports Round UpMike's Sports RoundUp November 3rd, 2021THE BRAVES ARE WORLD SERIES CHAMPIONS!! Mike recaps Game 6 and the Atlanta Braves winning the World Series over the Houston Astros for their first championship in 26 years (1:17). Mike talks about the tragic car accident caused by former Las Vegas WR Henry Ruggs as he was charged with DUI resulting in a fatality this week (17:26). Plus, Mike recaps the Giants' loss on MNF to the Chiefs (24:50) and the Jets' upset win over the Bengals (40:51). Then, Mike talks about some of the biggest results around the NFL in Week 8 (46:40). Finally, Mike ends by discussing St. John's Basketball as the college season...2021-11-031h 02Mike's Sports Round UpMike's Sports RoundUp October 27th, 2021In this edition of the show, Mike talks about St. John's Basketball as the season edges closer with the St. John's Media Day taking place on Tuesday and theRed Storm's first and only exhibition game this season coming up on Wednesday night (1:52). Then, Mike recaps the ALCS and NLCS and Game 1 of the World Series between the Braves and Astros that took place on Tuesday night (15:04). Then, talks about NFL Week 7 action as the Giants took down the Panthers (30:45) while the Jets got destroyed by the Patriots (41:39) and he also talks about some of the biggest storylines around the...2021-10-271h 02Mike's Sports Round UpMike's Sports Round Up October 20th, 2021On this edition of the show, Mike talks MLB Playoffs with the ALCS between the Astros and Red Sox tied at 2 and the Braves leading the Dodgers 2-1 in the NLCS (1:52). He also talks about the Yankees as they announced on Tuesday that manager Aaron Boone has been resigned to a multi-year deal (16:50). Then, Mike pivots to the NFL talking about the Giants' blowout loss to the LA Rams (26:53) and some of the biggest headlines of the week (35:44). Mike talks about St. John's and Big East basketball as Tuesday was Big East Media Day back in Madison Square Garden...2021-10-211h 01Mike's Sports Round UpMike's Sports RoundUp October 13th, 2021On this edition of the show, Mike talks about the MLB Playoffs and the divisional series that went on this past week (1:00). Mike also talked about some Yankee news as rumors circle about Aaron Boone if the Yankees don't decide to keep him (26:41). He also talks about the Giants as they lost to the Cowboys in Dallas but also suffered tons of injuries (35:27). Plus, the Jets come back down to Earth after their big win over the Titans last week as they lost to the Atlanta Falcons in London (42:27). Finally, Mike talks about the USMNT and their disappointing 1-0...2021-10-131h 02Mike's Sports Round UpMike's Sports Round Up October 6th, 2021On this edition, Mike welcomes Ryan Brosky to the show as they talk about the Yankees' wild card defeat to the Boston Red Sox on Tuesday night (1:50). Then, they give their prediction for tonight's NL Wild-Card game and predictions for the rest of the MLB Playoffs (25:06). The guys also talk about the Mets as manager Luis Rojas was fired on Monday and what is ahead for the Mets this offseason (44:00). The guys also talk about the Giants (50:16) and Jets (1:02:43) after their overtime wins over the New Orleans Saints and Tennesee Titans respectively. Mike also talks about the USMNT roster...2021-10-061h 12Mike's Sports Round UpMike's Sports RoundUp September 29th, 2021On this episode, Mike talks about the sad state of NY football as they lost to the Falcons (1:51) and the Jets got shut out by the Broncos (17:15). Mike also talks about some of the biggest storylines around the NFL as Justin Tucker set the record for the longest field goal in NFL history among other things (23:55). He also talks about the Yankees as they seem to have found another hot streak in them to try and secure the top AL wild-card spot (38:34). Mike wraps up with the Mets who were mathematically eliminated from playoff contention over the weekend and...2021-09-3059 minMike's Sports Round UpMike's Sports Round Up September 22nd, 2021On this edition of the show, Mike talks about some St. John's basketball as the No. 1 ranked high school player in New York, Jaquan Sanders, committed to the Johnnies (1:32). Mike also talks about the Giants' heartbreaking and frustrating loss at Washington this past week (8:34) and the Jets dud at home to New England (26:21) along with some of the biggest games of the weekend and his fantasy football studs and duds of the week (30:04). Mike also talks about the Yankees as they continue to try and squeak into the playoffs after a bad few weeks (39:57) while it looks like it's...2021-09-2358 minMike's Sports Round UpMike's Sports Round Up September 15th, 2021On this edition, Mike rounds up NFL action from Week 1 as the Jets lost to the Panthers (1:24), Giants lost to the Broncos (12:59), and he reacts to some big games around the league as well (25:08). Mike also talks about the Yankees (35:28) and Mets (50:14) after their electric Subway Series last weekend as both teams make a push for the playoffs. Finally, Mike talks about the USMNT and their big qualifying win over Honduras 4-1, the emergence of striker Ricardo Pepi, and expectations for their next qualifying window (52:15). 2021-09-161h 02Mike's Sports Round UpMike's Sports Round Up September 1st, 2021On this week of the show, Mike talks about the ridiculous Javy Baez controversy and how it could result in the Mets giving him the thumbs down in free agency this winter along with some recent wins against the Nationals and Marlins (2:35). Also, Mike talks about the Yankees and some signs of concern as their win streak ends at 13 and are now starting a troubling 4 game losing streak (32:40). Plus, he covers the USMNT as they get set for the start of World Cup qualifying tomorrow (54:39) and some quick kudos to St. John's Soccer (1:07:07). 2021-09-021h 09
Mike's Sports Round UpMike's Sports RoundUp August 26th, 2021On this edition of the show, Mike talks about the Yankees who have won 11 games straight for the first time since 1985 and head into an important series against Oakland starting tonight (2:13). Also, Mike talks about the Mets and how despite their poor play recently maybe still have an outside shot at clawing back in the NL East with some players coming back from injury and an easier upcoming schedule (29:31). Then, Mike talks about European soccer and the biggest storyline there including German great Gerd Mueller passing away (37:14) as well as the USMNT as World Cup qualifying begins next week (52:32).2021-08-2659 minMike's Sports Round UpMike's Sports Round Up August 19th, 2021On this edition of the show, Mike talks about the Yankees as they continue to surge as they get a huge sweep against the Red Sox in the Bronx this week to vault them into 2nd place in the AL East (2:10). Also, Mike addresses Steve Cohen's comments about the Mets offense as their slide continues as they head into an extremely difficult part of the schedule (35:03). Mike also goes through the Giants' schedule and his prediction for Big Blue's season (46:25) as well as how the rest of the NFC divisions will shape up (1:09:46). Lastly, Mike runs through the biggest...2021-08-191h 33Mike's Sports Round UpMike's Sports RoundUp with Matt Caronna August 12th, 2021In this episode, Mike welcomes special guest and friend of the show, Matt Caronna as they talk about Matt's slumping Mets (1:54) and the surging but albeit injury and COVID ravaged Yankees (24:28). Plus, they talk some NFL as training camp starts up by predicting each week of the Jets' schedule (35:53) and previewing the rest of the AFC along with Matt's preseason Super Bowl matchup prediction (1:05:43). Matt also talks about some fantasy football and who some of his very underrated players are and the guys also circle back to the Field of Dreams game that will take place tonight between the...2021-08-121h 26Mike's Sports Round UpMike's Sports Round Up August 5th, 2021The show is back after a long hiatus with a bang as Mike rounds up the frantic MLB Trade Deadline (2:00). Also, he talks about the Yankees' recent performances as well as their acquisitions of Joey Gallo and Anthony Rizzo as they make a push for the playoffs (12:12). Plus, he talks about the Mets as the worrying signs start creeping and the NL East gets tighter as well as the Kumar Rocker situation (36:56). Then, Mike recaps a summer of soccer with the Euros and Lionel Messi finally getting an international trophy with Argentina (47:03) and the USMNT showing that they are...2021-08-051h 18
Investing – Getting There6/30/2021 – 72. How Will the Biden Tax Proposals Affect Your Personal Finances? With Michael Fujii
Learn the importance of preparing for the proposed tax changes under the Biden Administration in this episode with Michael Fujii, partner at Johanson & Yau Accountancy Corporation.
Hear how to efficiently plan for these changes, including changes to income tax brackets, capital gains taxes and the removal of the step up in basis.
Connect With Michael Fujiii:
michaelf@jyac.com
(408) 288 51111
Johanson & Yau Accountancy Corporation
Micheal Fujiii’s Linkedin
Connect With Esther Szabo:
esther@gatespassadvisors.com
(650) 797-0280
Gates Pass Advisors
Esther Szabo’s LinkedIn
2021-06-3025 min
13: A Taylor Swift Fan Podcast'Tay Or Nay' With Michael And Mary In The Morning!There's nothing more fun than getting with your friends and gossiping about all things Taylor Swift! That's exactly what happened on this episode when Ana, Lacey, Nick and Amy got to talk to a very talented podcast, Michael and Mary in the Morning! They made a big move during covid and have constantly kept us entertained! Find out all about their major life moves, their Swift wishes and projections, and their advice for others! Plus, play along while we do a game called Tay or Nay!Find Michael and Mary on all platforms @michaelandmaryinthemornings, @lifebymichael, @marykantner. What theory...2021-06-0846 minMike's Sports Round UpMike's Sports Round Up May 10th. 2021On this final edition of the semester, Mike talks more about the Aaron Rodgers situations and certain trade rumors surrounding the Green Bay Packers quarterback (2:50). Also, Mike talks about the Tom Wilson incident with the New York Rangers and then the fiasco surrounding it that led to the Rangers' President John Davidson and General Manager Jeff Gorton getting fired (21:02). Plus, Mike recaps the Champions League semifinals (35:35) and the last week for the Mets (53:38) and Yankees (58:34).2021-05-101h 05Mike's Sports Round UpMike's Sports Round Up May 3rd, 2021On this week's edition of the show, Mike recaps the NFL Draft starting with how he thought the Jets (1:43) and Giants (11:00) did as well as the biggest storylines surrounding the draft (20:54). Plus, Mike gives his take on the rumors that Aaron Rodgers wants to leave the Green Bay Packers and talks baseball as he rounds up the past week of action for the Mets (42:36) and Yankees (50:47).2021-05-0358 minMike's Sports Round UpMike's Sports Round Up April 26th, 2021On this week's edition, Mike talks about the NFL as we are just three days away from the 2021 NFL Draft so he does another mock Top 10 and talks about what the Jets and Giants should do with their picks (2:00). Mike also talks about the collapse of the European Super League last week, just about 48 hours after its announcement (23:55). Plus, he talks about the St. John's basketball offseason (46:59) and recaps the past week for the Yankees and Mets (55:50).2021-04-261h 01Mike's Sports Round UpMike's Sports Round Up April 19th, 2021On this loaded edition of the show, Mike talks about the horrible start to the Yankees season (1:40) and the Mets good 7-4 start as they fight Mother Nature to get games in (21:12). Mike talks some more general storylines around the MLB and some video replay incidents (27:43) which carries over to soccer and the misuse of VAR (33:42). Plus, his thoughts on the proposal of a European Super League in soccer that would dramatically change the sport (41:32) and some quick hits on the St. John's Basketball offseason (58:43).2021-04-191h 00Mike's Sports Round UpMike's Sports Round Up April 12th, 2021Back from a week off on this edition Mike recaps the Final Four especially the epic game between Gonzaga and UCLA with the incredible shot from Jalen Scuggs and the National Championship as March Madness drew to a close (1:30). Mike then shifts to the NFL and recaps some of the moves made by the Giants (23:20) and Jets (30:33) as they traded QB Sam Darnold last week. Plus, Mike talks about the upcoming NFL Draft as the 49ers traded up to No.3 while Miami ended up at No. 6 (40:45) and the start of the MLB season (56:57).2021-04-1258 min
Positively Outrageous ServiceInspiring Interactions Lead to Positively Outrageous Service “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”
~ President John Quincy Adams
The Influence of Inspiring Interactions on Positively Outrageous Service® and Relationships
https://youtu.be/pKXWNjtrMck
Recently I heard these words, “inspiring interactions” – WOW!
Five thoughts immediately came to mind:
Inspiring interactions require superior communication to foster engagement.
Inspiring interactions galvanizes influence.
Inspiring interactions infects.
Inspiring interactions cultivates Positively Outrageous Service.
Inspiring interactions build relationships.
The information age heightens and escalates expectations for both customers and employees –...2021-04-0503 minMike's Sports Round UpMike's Sports Round Up March 29th, 2021On this edition of the show, Mike recaps the Sweet 16 round of March Madness (2:01) and makes his picks on the Elite 8 matchups that start tonight (33:32). Then, Mike discusses his MLB Standings Predictions as Opening Day kicks off this week (44:53).2021-03-2957 minPositively Outrageous ServiceHow to Positively Outrageously Combat Virtual Meeting FatigueYou Can Have Too Much of a Good Thing!
https://youtu.be/jRnlQRtClME
Boss: “What do you think?”
Me: [going to the bathroom]
Boss: “Can you hear me?”
Me: [getting another beer]
Boss: “I think he’s on mute.”
Me: [getting chips]
Boss: “Hello?”
Me: “Sorry I was on mute”
@RodneyLacroix
Do you feel exhausted after attending too many back-to-back virtual video meetings?
Virtual meeting fatigue became big news as significant sectors of the population attended school and worked remotel...2021-03-2705 minPositively Outrageous ServiceWhat Is Customer-Centric?https://youtu.be/5SgC6elyNVs
“The key is to set realistic customer expectations, and then not to just meet them,
but to exceed them—preferably in unexpected and helpful ways”.
~ Sir Richard Branson, founder of Virgin Group
What Does Customer-Centric Mean?
If you ask ten people, you may get ten different answers. If your organization’s vision is customer-centricity, then we’d better agree on a single definition and what that entails.
According to Investopedia, “customer-centric is an approach to doing business that focuses on creating a positive experience for the customer by m...2021-03-2705 minMike's Sports Round UpMike's Sports Round Up March 22nd, 2021On this edition of the show, Mike recaps a crazy first weekend of March Madness action (1:17) and the Champions League as the Round of 16 wrapped up (35:07). Plus, Mike talks some NFL free agency after the Giants make a big move in signing WR Kenny Golladay from the Detriot Lions and some moves the Jets have made as well (50:39).2021-03-2256 minMike's Sports Round UpMike's Sports Round Up March 15th, 2021On this week's edition, Mike makes his picks for the NCAA Tournament and breaks down some key first-round matchups after Selection Sunday revealed this year's March Madness field (1:32). Also, Mike talks about the St. John's Basketball season after the Red Storm lost to Seton Hall in overtime in the Big East Tournament Quarterfinals (46:47).2021-03-1557 minPositively Outrageous ServiceI'm Fine!“One chord is fine. Two chords is pushing it. Three chords and you’re into jazz.”
~ Lou Reed
“FINE” Is an Open Door for Positively Outrageous Service®
https://youtu.be/4ZhG41PsiJE
“How are you doing?”
“I’m Fine!”
How often have you heard that!
Business is all about relationships.
Relationships are elevated or eroded by the experience one encounters.
Most conversations on the phone, in a meeting, on a video conference call, start with the question: “How are you doing.”
Sometimes we will hear: “great,” “fant...2021-03-1403 minPositively Outrageous ServicePositively Outrageous Service – Be a Person of Influencehttps://youtu.be/14OA3aMMc4g
“Think twice before you speak because your words and influence will plant the seed of either success or failure in the mind of another.”
~ Napoleon Hill
Influence and Impact Intensifies Positively Outrageous Service®
Don’t you love being the Sheriff! Where you walk into that situation where what you say and what you do is just right!
You’re on! Your timing is perfect. You walk away from that situation, “did anybody hear me? I was amazing!” You’re a person of influence.
I think it happ...2021-03-0906 minMike's Sports Round UpMike's Sports Round Up March 8th, 2021On this week's edition, Mike talks about St. John's basketball who could find themselves back on the NCAA Tournament bubble after wins against Providence and Seton Hall and a run in this week's Big East Tournament along with individual conference award talk (1:38). Plus, Mike also talks about the NFL with the Dak Prescott situation as the deadline for franchise tagging players comes up this week and the Russell Wilson trade rumors (44:18).2021-03-0856 minPositively Outrageous ServiceEveryone Has a Customer – Positively Outrageous Service Them Too!https://youtu.be/vB3_UFIlDGc
“The internal customer experience drives the external customer experience”
~ Andrew Szabo
Don’t Overlook a Very Important Customer — Your Employees and Teammates!
Who is your customer?
Who are you serving?
Whoever you provide a service to is your customer.
Positively Outrageous Service® (POS) isn’t only about creating an excellent experience for your external customers, clients, patients, or guests. Not everyone in an organization is in the front-line dealing with the external customer. Positively Outrageous Service is just as essential to implement i...2021-03-0204 minMike's Sports Round UpMike's Sports Round Up March 1st, 2021On this March 1st, edition of the show Mike talks more about St. John's basketball after St. John's got blown out 81-58 against Villanova last Tuesday and the importance of finishing out the season strong and the 1 year anniversary of Greg Williams Jr. blowing then No. 10 Crieghton out of the building at Carnesecca Arena last year (:43). Plus, he talks Champions League after some more ties got underway last week (17:43), Spring Training as exhibition games get underway for the Yankees and Mets (30:08). Then, Mike talks about the Knicks' resurgence to the 4th seed in the East and then the Nets...2021-03-0157 minMike's Sports Round UpMike's Sports Round Up February 22nd, 2021On this week's edition, Mike talks about the 41st anniversary of the legendary Miracle on Ice game (:10) and the Artemi Panarin situation (2:06). Plus, he talks about St. John's devastating loss on the weekend to DePaul (7:50), the Yankees (30:06) and Mets (45:51) as spring training gets underway, and last week's Champions League action (48:16).2021-02-2254 minMike's Sports Round UpMike's Sports Round Up February 15th, 2021In this week's edition on the Round Up, Mike talks some St. John's athletics after the St. John's Men's Soccer team beat the St. Joseph's Hawks 1-0 at Belson Stadium just as he went live on WSJU Radio (1:22), and the St. John's Men's Basketball team ahead of a critical home matchup tomorrow night against the Xavier Musketeers that has huge NCAA Tournament implications for the Red Storm (5:28). Mike then talks some soccer with the MLS CBA negotiations (23:24), the latest in the Premier League (27:05), the Club World Cup between Bayern Munich and Tigres UNAL as the game featured two MLS...2021-02-1658 min
The Heart of the Matter#53 Exploring Healing through Yoga with Ashton SzaboFor episode 53, we chat with Ashton Szabo, an authentic tantric yoga teacher and educator. We discuss the many applications of yoga for the healing journey. We explore topics such as the embodiment of our experience, transcendence, and connection. Join us as we discover how yoga can be used to bring us back to the body to get connected with ourselves and life. Connect with Ashton http://yogawithashton.com/ 2021-02-141h 31Positively Outrageous ServiceA Rose By Any Other Namehttps://www.youtube.com/watch?v=bs08-l5lJ-s
“A person’s name is to him or her the sweetest and most important sound in any language.” ~ Dale Carnegie
Names Are Important for Positively Outrageous Service®
William Shakespeare, around here we call him “Bill,” wrote, “A rose by any other name would smell as sweet.” In customer-speak, we guess Bill Shakespeare was making the point that it doesn’t matter so much what you call your customers; it’s how you treat them that counts. But as they say in the infomercials, “But wait! There’s more.”...2021-02-1201 minMike's Sports Round UpMike's Sports Round Up February 8th, 2021On this week's edition, Mike recaps the 31-9 win for the Tampa Bay Buccaneers over the Kansas City Chiefs in Super Bowl LV (1:22). Then, as college basketball comes more into focus with the football season over with Mike recaps the St. John's men's basketball team's 92-81 win over Providence on the weekend extending their win streak to six and looking to make it SEVEN tonight against Butler (tomorrow as the show was recorded live yesterday) along with their impressive run recently and what else they need to do in order to make it to the NCAA tournament (20:39). Plus, Mike...2021-02-091h 00Mike's Sports Round UpMike's Sports Round Up February 4th, 2021On this week's edition of the pod, Mike continues his Super Bowl preview and gives his prediction for the big game on Sunday (2:10). Plus, he recaps St. John's and their HUGE win over the #3 Villanova Wildcats in Queens on Wednesday night and their great run of recent results (20:45). Next up, he talks about some English Premier League soccer as the season passes its halfway mark (38:24) and highlights some notable US international players making moves to Europe (52:27).2021-02-051h 05Positively Outrageous ServiceHaving Fun Yet?https://youtu.be/JSw4_eEdvzU
Fun and Playfulness are the Virus of Positively Outrageous Service®
“You can discover more about a person in an hour of play than in a year of conversation” ~ President Harry S. Truman
Rarely do we wake up in the morning thinking today I’m going to fail miserably, and I’m going to bring everyone down with me. I say “rarely” because it does happen, and there are some people out there that like that. However, most of us want to be part of something fun, and we want to pla...2021-02-0503 minPositively Outrageous ServiceNever Say NoFind Ways to Say Yes to the Customer – That’s Positively Outrageous Service®
https://www.youtube.com/watch?v=aOQigR3zCKM
I roared into the microphone, “What’s the best hotel in the city?!”
Three hundred employees in unison yelled, “Park Hyatt Washington!”
“What’s the one word we never say?!”
“NO!”, they all screamed.
Image by Sasin Tipchai from Pixabay
We had an extreme philosophy of Positively Outrageous Service to never say no to a customer.
Let me give you an example of this. One day we had a Sheik wi...2021-01-2902 minMike's Sports Round UpMike's Sports Round Up with Thomas CavanaughThis week's edition brings a special guest as Thomas Cavanaugh joins the pod to recap the NFL Playoffs with the Bucs beating the Packers (:50) and the Chiefs beating the Bills (13:12) and we also give our Super Bowl predictions (22:10). Plus, we talk about St. John's Basketball and their recent resurgence winning their last 3 of 4 games (27:48), the MLB Hall of Fame announcement that nobody will be inducted into the Hall this year (40:53), the Mets offseason moves (48:50), and we remember Kobe on the 1 year anniversary after his tragic death (57:01).2021-01-271h 02Positively Outrageous ServicePositively Outrageous Servicing the Distraught Individual – Part 2https://youtu.be/HwAFMGDkHwc
Dealing With An Irate Customer or Frustrated Team Member
When Positively Outrageous Servicing an infuriated customer or frustrated colleague, we need emotional intelligence. The Navy Seal Creed says it all:
“The ability to control my emotions and actions sets me apart from other men.” ~ Navy SEAL Creed.
In the last episode, we examined three emotionally intelligent suggestions to diffuse anger with an irate customer or distraught team member.
Use their name, exercise reflective listening, and practice empathy.
So here’s three more.
Photo by Ketut...2021-01-2204 minMike's Sports Round UpMike's Sports Round Up January, 21, 2021On this new edition of Mike's Sports Round Up, Mike talks about Phillip Rivers retiring from the NFL (1:22). Mike also gives his take on the Deshaun Watson situation and the trade rumors (3:46). Plus, he recaps last week's NFL divisional games and gears up for Championship Sunday (15:25). Next, he moves to the MLB giving his take on the aggressive Padres offseason (34:15), the Mets trade for Francisco Lindor and Carlos Carrasco and the firing of GM Jared Porter (37:14), and the Blue Jays getting George Springer and how that affects the Yankees (45:20). Mike also dives deep on the Yankees' move this offseason...2021-01-211h 11Positively Outrageous ServicePositively Outrageous Servicing the Distraught Individual – Part 1How do you regulate your feelings and respond to other people's feelings?
https://youtu.be/_uNQ0cGyjmU
“Emotions are one of the main things that derail communication. Once people get upset at one another, rational thinking goes out of the window.” ~ Christopher Voss
There isn't a business that doesn't have difficult, emotional, or even angry customers and team members.
It's not easy to converse with them, but there are emotionally intelligent ways to effectively reduce both sides' frustration.
Emotional intelligence (sometimes also called EI or EQ) is the ability to identify and regulate your feelings and people's feelings around you. One...2021-01-1505 minPositively Outrageous ServiceQuestions Generate RevenueQuestions Create Engagement.
Engagement deepens relationships. Richer relationships boosts revenue.
https://youtu.be/O1nC3TgZJjI
“How are you?”
“When do you need that by?”
“What’s the problem?”
“What do you mean by that?”
“Where did things go awry?”
“Ideally, how would you like the outcome to be? “
“How else can I help you?”
“Judge a man by his questions rather than by his answers.” ~ Voltaire
Questions create engagement.
Engagement deepens relationships.
Richer relationships propagate loyalty, raving fans, and advocacy.
Intense loyalty, raving fans, and advocacy means more business from your existing customers and new business from the outside because of your positive reputation...2021-01-0802 minPositively Outrageous ServiceThe Heart of Positively Outrageous ServiceHow's Your Heart in Serving Others with Positively Outrageous Service®
https://youtu.be/lhfJh0G49Nc
Here's a 2-minute touchpoint on what I find to be the heart of Positively Outrageous Service. How does your heart see your role in serving another with Positively Outrageous Service? (POS).
"The best way to find yourself is to lose yourself in the service of others" ~ Mahatma Gandhi
My mother-in-law, Yvonne, not the most healthiest person when walking, found herself traveling to see us In Dallas. She was coming from California, and boarding that flight, she had to go through a challenging but, as it...2021-01-0202 min
BooktárRiyria, beszélgetés Michael J. Sullivan könyveiről (vendég Szabó Dominik)Elérkezett a történelmi pillanat, végre fantasy könyvekről beszélgetünk a Booktárban. Szabó Dominik, az ekultura.hu főszerkesztője volt a vendégem, a téma pedig Michael J. Sullivan Riyria könyvei. Jó szórakozást, és ha tehetitek, kérlek támogassátok az adás fenntartását a paypal.me/booktar oldalon.2020-10-3145 min
Schwertgeflüster - Der HEMA Podcast. Kampfkunst trifft Geschichte.Demaskiert trifft Schwertgeflüster feat. Matyas Szabo & Max Hartung (Sonderfolge)Die beiden besten deutschen Fechtpodcasts in einer Folge: Der Demaskiert Podcast ist zu Gast beim Schwertgeflüster! Hierbei handelt es sich um eine Doppelfolge da auch das Schwertgeflüster bei Demaskiert zu Gast war.
Betrieben wird Demaskiert von den beiden olympischen Säbelfechtern Matyas Szabo und Maximilian Hartung. Die beiden hatten sich für die Olympiade in Tokio 2020 qualifiziert und wollten eigentlich ihren Weg nach Olympia per Podcast festhalten, doch mit Corona kam bekanntlich alles anders.
Aktuell ist die Olympia um ein Jahr nach hinten verschoben worden, die beiden sind weiterhin qualifiziert und damit läuft w...2020-09-111h 17
The Major ScaleRez Abbasi & the Psychedelic Edges of Charles Lloyd and Gabor Szabo Guitarist Rez Abbasi makes the kind of music that draws from all corners of the world. From the far reaches of the East to his home on the West Coast in LA, Abbasi weaves together beautiful musical scenes with each recording he releases. His recent album, A Throw of Dice, proves all the above and then some. He was commissioned to score a nearly century old German silent film based on an episode from the Mahābhārata, one of two epic Sanskrit tales of India from the 8th century (See what we mean about Abbasi drawing fr...2020-06-1000 min
The Film Fraternity Podcast024 - Reimagining Science Fiction and Fantasy Production with Michael TrigilioIn this episode, visual arts professor at the University of California San Diego, Michael Trigilio, shares his insight on producing effective works of science fiction and fantasy, from sparking original ideas to setting yourself apart from other content creators.To see the show notes for this episode, visit www.filmfrat.com/show-notes.--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/appSupport this podcast: https://anchor.fm/filmfrat/support2020-05-181h 09
The Break-A-Way ShowThe Break-A-Way Show (aka Sladuff Show)Sunshine Superman - Gabor Szabo —
Party Boys - Parliaments —
Tragic - The Shepherds —
Time Brings About A Change - The Soul Stirrers —
Gotta Make A Comeback - The Montgomery Express —
Lonely Nights - The King Crooners —
Dance With Me - El Torros —
I Can’t Get Away - Bobby Garrett —
You Got Me Helpless - Beverly Brown —
Mr. Clean - Winfield Parker —
Friday Night Get-Together - Eddy Jacobs —
Slow Walk (bed music) - Sil Austin —
Field Recording of Penny Cutting Michael’s Hair —
Cut Your Hair - Pavement —
Max’s Kansas City Pt. 1 & 2 - Wayne County & the Backstreet Boys —
All By Myself - The Heartbreakers —
...2020-04-252h 10Positively Outrageous ServiceChaos Breeds CompassionA Special COVID-19 Message
How are you caring for your team?
Favor them with Positively Outrageous Service!
https://youtu.be/xnN8JQ6vIw0
"I have just three things to teach: simplicity, patience, compassion. These three are your greatest treasures." - Lao Tzu
Connect deeper with your virtual teams - Check-in questions with your virtual teams: What do you think? How do you feel? Tell me more! Interact more!
Set ground rules ahead of time for virtual engagement - Ensure they know their role,
Be intentional about connecting visually not just through social media or a phone call. Many are, or...2020-04-1700 minPositively Outrageous ServiceHow to Propagate Positively Outrageous Service during the COVID-19 PandemicHow caring in a time of crisis elevates customer loyalty.
10 Ideas to Spark Your Creativity
https://youtu.be/pPCZ0eG6W0M
“Giving is not just about making a donation. It is about making a difference.” ― Kathy Calvin
Give, give, give - During the NBA hiatus, Mark Cuban, the owner of Dallas Mavericks, immediately announced that hourly workers at the American Airlines Arena will be continue to be paid.
Turn your business upside down- Louis Vuitton Conglomerate (LVMH), the French luxury conglomerate that operates more than 75 brands, including high-end labels like Louis Vuitton, Fendi, and Celine is now making hand sanitiz...2020-04-0322 minPositively Outrageous Service10 Ways to Help Out in this Turmoil!A Special Coronavirus Message to Our Friends from Positively Outrageous Service!!!
“A bend in the road is not the end of the road… Unless you fail to make the turn.”
― Helen Keller
Like many of you, Michael and I are rethinking our business strategies in this time of turmoil, turbulence and trouble. We are revamping some of programs and delivery mechanisms to preserve, protect and pivot our clients' profitability, market share and competitive edge.
The Coronavirus pandemic has changed our business in that we are currently not meeting face-to-face or delivering our content live. We are making the "turn" to appropriately na...2020-03-2522 min
SIMPLY FOCUS Podcast: The Good Life Approach - Your podcast with the little extra Solution Focus for your daily life!SFP 89 – Being present like Momo: A totally different mode of interaction and re-tuning with Dr. Peter SzabóDr. Peter Szabó on re-tuning to a totally different mode. In today’s episode, we talk with Dr. Peter Szabó, co-founder of SolutionSurfers, Coach, Trainer, and Author, about walking alongside clients. Find out what fascinates Peter about Solution Focus, the quality of listening and the story of Momo by Michael Ende, the first experience of this completely different mode of interaction or walking alongside, and what becomes possible when not wanting to be helpful and useful. Check out how to know when to ask questions and when it’s time to listen. Peter elicits how his work has changed and th...2020-02-1400 minPositively Outrageous ServiceDrop Some Love BombsLove On Your Customers - Drop a Love Bomb or Two!
Creating WOW Behind the Lines!
Go to war against the negativity in the world. Be a disruptor by dropping love bombs. Ignite and equip behind the lines not with “drive by feedback” but with “love bombs”. The people you work with can lose perspective because “we live behind our eyeballs.”
This mission is very specific:
Be precise in your observation
– the “what” … not just an “attaboy”
Connect it to the “why”.
Love bombs are not just for your employees, but your team members too. How about the people your report to and other stakehol2020-02-1415 minPositively Outrageous ServiceFRIENDSGIVING – Giving Thanks to Your Customers, Clients, Suppliers and Employees with Positively Outrageous ServiceGiving Thanks to Your Customers, Clients, Suppliers and Employees
“Gratitude, not understanding, is the secret to joy and equanimity.” – Anne Lamott.
Gratitude – Give thanks for who you are, what you have, and those around you.
What you are feeling is more important than what you are thinking. What are you thankful for? Giving thanks builds community and connection. Giving thanks communicates how you are important to me.
Who in your business is helping you be successful? Do something fun for them!
An attitude of gratitude is beneficial for the giver and not just the receiver! Gratitude boosts your hormones, from oxytocin to...2019-11-2215 minPositively Outrageous ServiceNOVELTYNOVELTY
A Key Driver to the Positively Outrageous Service Pillar: “Random and Unexpected”
The power of novelty is in “contextual” novelty. Doing something we expect in an unexpected way. We are all endowed with creativity. It takes many different forms. One may be creative in creating magic moments through listening; creativity through how we respond to a complaint; creativity in solving an employee problem. Be novel and creative! Where can I stand out today? Challenge yourself. What can I do differently today with that person in front of me in this moment? Spontaneously creative, interesting and unexpected!2019-11-1515 minPositively Outrageous ServiceTacit ApprovalTACIT APPROVAL
Nip it in Bud!
Championing Positively Outrageous Service is both explicit and implicit. Tacit approval is the message that is being communicated when one doesn’t speak out. The unspoken implicit sets a precedent every bit as much as explicit championing. Actions of management speak as loud as the words communicated. Tacit approval of toxic behavior creates a negative environment that undermines the ability to foster a Positively Outrageous Service culture. Listen to your employees and customers, uncover it, discover it, and address it!
Photo by Drahomír Posteby-Mach on Unsplash2019-11-1315 minPositively Outrageous ServiceWe Are The ChampionsWE ARE THE CHAMPIONS
Create on Purpose … Stay on Course
A culture is created and characterized by what you consent to, champion and celebrate. Who you are, is reflected by what you do. What you do reflects who you are.
What is a champion? What we stand up for … the flag bearer who defends, corrects and adjusts to stay on course. How do you champion Positively Outrageous Service? Who are your POS champions?
How do you verbalize the championing? The power to influence others through championing starts with leadership and then equipping and coaching the next level. In your upper eche...2019-11-0715 minPositively Outrageous ServiceShow and TellSHOW & TELL
The Internet is Loud … Communicate Louder
Repetition reinforces Reputation. Cut through the clutter of marketing messages with testimonials that build “social proof”. Don’t just create Positively Outrageous Service – capture the POS testimonial! The power in video testimonials? The viewer sees, hears and connects emotionally. Video has also become the preferred medium over reading. Easiest method: use your smart phone, ask questions, keep it short, and thank them!
Photo by Jeff Denlea from Pexels2019-11-0215 minPositively Outrageous ServiceSuper HearingSUPER HEARING
“I am for you” What Are You Hearing? Hearing Past the Situation.
When we get emotional we push out the logic in a service situation. Diffuse negative emotional situations through “super hearing” creating the bridge from where a customer is emotionally to redeem the solution faster. Start with open-ended powerful questions. “Tell me more” “What else?” … dives deeper into the root of the problem or situation. “What would you like to see happen?” Super Hearing is about “I am for you” Listen to what’s going on situationally and emotionally.2019-10-0815 minPositively Outrageous ServiceBullet ProofBULLET PROOF
Inoculate Yourself Against the Tornado
Develop your super-hero powers in toxic environments and situations. “I’m so glad you got me!” “You’re not yelling at me … you’re angry about the situation.” Diffuse the initial confrontations by not taking it personally and being “unoffendable”.2019-09-2915 min
Star Wars Spelt Out PodcastEpisode 65: Already got a Skywalker with Dale Williams and Michael Szabo from The it’s True. All of it. podcast.We got Dale back on for a second stint in a few weeks and he has brought our pal and third ever guest Michael Szabo to talk about their new podcast project. We talk about books, films and get deep on some wild and wacky theories.
We have Merch!!! Buy our awesome T-shirts at https://www.teepublic.com/user/starwarsspeltout
Follow us on twitter: @starwarsspelt
Follow us on instagram: @starwarsspeltout
Drop us a nice email: starwarsspeltout@gmail.com
Subscribe to our Youtube channel: https://www.yo...2019-08-1458 minPositively Outrageous ServiceBe The Revolution of Excellence with Positively Outrageous ServiceBe The Revolution of Excellence in Customer Experience with Positively Outrageous Service!
You can only be the revolution. It is in your spirit, or it is nowhere.”
― Ursula K. Le Guin, The Dispossessed
A few years ago, I met some extraordinary Virgins! I was due to fly to a Healthcare Technology conference in Las Vegas from Dallas Love Field by the erstwhile Virgin America airline. There were two clients at this conference and had a program for one of them which included a video. The video was late in getting to me. But I had everything lined up. My Uber was...2019-04-2814 min
Star Wars Spelt Out PodcastEpisode 3: Snoke’s Songbook with Michael SzaboWe go three for three and take the show on the road for an outside broadcast. Guest Michael Szabo gives us inspirations and musical numbers but we can’t help speculating on Snoke on Episode IX.
Follow us on twitter: @starwarsspelt
Follow us on instagram: @starwarsspeltout
Drop us a nice email: starwarspeltout@gmail.com
Subscribe to our Youtube channel: https://www.youtube.com/channel/UCsgw0WcCmz2UT1tSpZnGmpA
Theme music by Cam Chapman: @gullychaps
Follow Michal Szabo: @Szabologist
Visit Micha...2018-04-0531 min
Anatomy of LivingThe Art of Connection - Conversation with Michael GelbWhat do connection, communication and creativity have in common? Join us with our special guest Michael Gelb, as he explains ways we can all deepen our relationships, with our selves and others, cultivate leadership in our lives and unlock the latent creativity within us all. The world’s leading authority on the application of genius thinking to personal and organizational development, Michael is a pioneer in the fields of creative thinking, executive coaching and innovative leadership. His clients include DuPont, Emerson, Genentech, Merck, Microsoft, Nike and the Young President’s Organization. Michael co-directs the acclaimed Leading Innovation Semina...2017-09-3050 minPositively Outrageous ServiceLet Me Buy You a Drinkhttps://youtu.be/Y2EBsfkO3Ic
It was his birthday. Michael Hoffman was on the road, again, alone, as usual. Michael had walked into yet another chain hotel and once again in spite of all the promises made by a marketing budget in the millions they still hadn’t figured how to get a guest room ready on time. But at least they had managed to be friendly when they suggested that that he might enjoy waiting for the next 90 minutes in the lobby.
Sure.
At first glance the small gift shop snugged against a corridor wall didn’t show any...2017-07-2402 minPositively Outrageous ServiceAn Extraordinary Virginhttps://youtu.be/xNA95PqRuts
Is it me or does almost everyone have a story about awful airline service? Relax. You’re probably not the guilty one. Airline stories are abundant because the consequences of an airline screw-up can be so awful… missed flights can mean lost sales, ruined vacations… you get the point. Andrew was running late for his Virgin America flight, and yes, it was his fault.
So who would blame the gate agents for closing the flight after Andrew had failed to either show-up or answer several attempts to contact him?
There stood poor Andrew, nose pressed against...2017-07-0402 minPositively Outrageous ServiceService or SloganSlogans don’t provide service. People do.
If you don't want to read it, listen to the podcast above or watch it on YouTube here!
Have you ever noticed that airlines have some of the best slogans to describe some of the worst service? There was Delta is ready when you are and if you are really old you will remember when Continental was the proud bird with the golden tail. Airlines are really good at making up slogans. But they could use some help when it comes to providing a positively outrageous service experience. Here’s why.
Slogans don’t provide s...2017-06-2701 min
Code MavenCMOS #10: Michael Kennedy - Talk Python To Me
Interview with Michael Kennedy, the host of the
Talk Python To Me podcast and the author of several
Talk Python Training courses.
We talked about a number of project that were discussed on his show: Scrapy, passlib, hypothesis, Pyjithon, and sqlalchemy.
Links and transcript2016-09-2318 min
Solis & Sean Truby present: Sectioned RadioSolis & Sean Truby pres #Sectioned Radio 021Tracklisting:
01. Yoel Lewis - Monaco [Statement!] #SectionedSelection
02. Daav One - You & Me [InfraProfressive]
03. SOLBY - Patience [InfraProgressive]
04. Luke Bond & CARTEL - Once More [Garuda]
05. Ferry Tayle feat. Hannah Ray - Memory Of Me (Willem de Roo & Adam Szabo Remix) [Enhanced]
06. AA+ - Nightcrawler [In-Sessions]
07. Solis & Sean Truby with Audrey Gallagher - Skin Deep (Dan Dobson Remix) [Free Download]
08. Arjans - Falling Skies [Interstate]
09. Solis & Sean Truby - Raccoon (Holbrook & Skykeeper Remix) [Interstate]
10. Johnny Yono - Flux [Blackhole]
11. Andy Tau & Katherine Amy - Lost Without You [Infrasonic]
12. Meridian - Shifter (Moonsouls Remix) [Infrasonic Gold]
13...2016-01-2200 minSolis & Sean Truby present: Sectioned RadioSolis & Sean Truby pres. #Sectioned Radio 016Tracklisting:
01. Andy Tau - Letting Go [Infrasonic] #SectionedSelection
02. Monoverse - Supercell [FSOE Excelsior]
03. Mark Sixma & Emma Hewitt - Restless Hearts [Armind]
04. Nikhil Prakash - Peanut [InfraProgressive]
05. SOLBY - Crossroads [InfraProgressive]
06. First State feat. Anita Kelsey - Falling (First State New Era Remix) [Magik Muzik]
07. Roy Alperin - Shredder [Coldharbour]
08. Maarten De Jong - Blue Bird [Flashover]
09. Tritonal - GAMMA GAMMA (Ferry Corsten Fix) [Enhanced]
10. Protoculture - Cloud Surfing [Armada Captivating]
11. Sebastien feat. Satellite Empire - Escape (Heatbeat Remix) [Armada Captivating]
12. Purelight - Foreshadow [Beat Service Audio]
13. Johnny Norberg - No One (Adam Szabo Remix) [Songbird]
14. Christina Novelli - Same...2015-10-2300 min
I Got GameplayEpisode 54: Slander - Men and the Online gaming community!Episode 54 of the I Got Gameplay podcast is now online. In this episode, Miguel Leon, Michael Burhan, Xander Skullion, Kyla Dipietro, Zack Latour, and Travis Goss talk with special guest Erika Szabo about online gaming communities. From your MMO RPGs to your Second Life, the group talks how these communities have become a staple in every day society.2013-12-232h 31
Perl Maven2: Michael Schwern on test automation and Git
Michael Schwern is the creator of Test::Simple and Test::More and probably the person who introduced testing to the Perl community.
He tells us how he got involved in Perl, why did he build the test framework for Perl, and how did he manage to get people use these tools.
He also tells us about is upcoming course on Git.
(24:36 min)
Links and transcript2013-04-2924 min
Filmklub podcast#4 Szabó SimonVendégünk Szabó Simon volt, akit a legtöbben a Moszkva tér nagypofájú Rojáljaként, valamint a Papírrepülők rendezőjeként ismernek. Nekünk most sikerült nem erről a két népszerű filmjéről kérdezni, hanem sok minden másról. Nézzük is sorjában!A legyőzhetetlenek (02:25) Simon nemrég tért vissza Szlovéniából, ahol A legyőzhetetlenek című ifjúsági kalandfilmben játszott szemétláda rafting-oktatót. Ugyanott forgatták a filmet, ahol az egyik Narnia is készült, tizenkét méteres kösziklá...2012-09-181h 26
Filmklub podcast#4 Szabó SimonVendégünk Szabó Simon volt, akit a legtöbben a Moszkva tér nagypofájú Rojáljaként, valamint a Papírrepülők rendezőjeként ismernek. Nekünk most sikerült nem erről a két népszerű filmjéről kérdezni, hanem sok minden másról. Nézzük is sorjában!
A legyőzhetetlenek (02:25) Simon nemrég tért vissza Szlovéniából, ahol A legyőzhetetlenek című ifjúsági kalandfilmben játszott szemétláda rafting-oktatót. Ugyanott forgatták a filmet, ahol az egyik Narnia is készült, tizenkét méteres kösziklákról ug...2012-09-181h 28