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Mike Gerholdt
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The Salesforce Admins Podcast
How Admins Build Confidence with Agentforce
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about how the Admin Adoption Framework can help you build confidence with Agentforce and her new video series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. Tackling AI adoption Admins are feeling the pressure to “get AI-ready,” but the pace (and the jargon) can be intimidating. The key is starting with small, actionable steps that build momentum and conf...
2025-12-04
21 min
The Salesforce Admins Podcast
How Admins Can Embrace the AI Shift
Today on the Salesforce Admins Podcast, we talk to Prag Ravichandran Kamalaveni, Founder & CEO of Skilled Cohort and the Founder & Co-Chair of Salesforce Saturday Cohort Canada. Join us as we chat about his Dreamforce presentation on AI readiness and how to be a better storyteller. You should subscribe for the full episode, but here are a few takeaways from our conversation with Prag Ravichandran Kamalaveni. Why AI is moving technology from clicks to chats I caught up with Prag fresh off his Dreamforce presentation about AI readiness. The idea for his...
2025-11-20
34 min
The Salesforce Admins Podcast
Why Agentforce Is a Game Changer for Small Businesses
Today on the Salesforce Admins Podcast, we talk to Daniel Peter, Chief Technology Officer at Petaluma Creamery. Join us as we chat about how he manages cheese wheels with custom objects and how Salesforce and AI can level the playing field for SMBs. You should subscribe for the full episode, but here are a few takeaways from our conversation with Daniel Peter. Modernizing business processes at a historic creamery Daniel gave out some of the best swag at Dreamforce—free cheese samples. As a Salesforce MVP Hall of Fame member, he’s held a wi...
2025-11-13
38 min
The Salesforce Admins Podcast
Salesforce Security Made Simple with Invisibles, Configurables and Enhanceables
Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about a simple framework for thinking about security in Salesforce and what you can do to protect your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Laura Pelkey and Kylie McKlveen. The evolving security landscape in the age of AI With Agentforce and the rise of AI, protecting your data...
2025-11-06
34 min
The Salesforce Admins Podcast
Building Salesforce Projects To Land Your Next Role
Today on the Salesforce Admins Podcast, we talk to Bradley Condon, Technology and Systems Specialist at Waste Solution Services. Join us as we chat about his Dreamforce presentation and the custom apps Bradley built to help him land his next role. You should subscribe for the full episode, but here are a few takeaways from our conversation with Bradley Condon. From customer service rep to the Dreamforce stage This year was the first Dreamforce Bradley was able to attend, and also his first time giving a presentation—I’d say he’s off to a g...
2025-10-30
19 min
The Salesforce Admins Podcast
How Do I Transition Into a Salesforce Admin Career?
Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Administrator at the 1916 Company. Join us as we chat about how he landed his first Salesforce Admin role and what advice he has for folks who are new to the ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with David Simpson. A career pivot from finance to Salesforce If you didn’t catch David’s presentation about resolving Flow errors at Dreamforce, be sure to check out our earlier episode with him. Anot...
2025-10-23
26 min
The Salesforce Admins Podcast
Get More from Your Org With Salesforce Foundations
Today on the Salesforce Admins Podcast, we talk to Naveen Gabrani, Founder and CEO of Astrea IT Services. Join us as we chat about why Salesforce Foundations is a game-changer for admins. You should subscribe for the full episode, but here are a few takeaways from our conversation with Naveen Gabrani. Why Salesforce Foundations is a big deal This year at Dreamforce, Naveen is giving a presentation about something that Enterprise users already have access to that’s criminally underrated. “Salesforce Foundations is one of those lesser-known features,” he says, “but it is extremel...
2025-10-16
17 min
The Salesforce Admins Podcast
How Can Admins Use Labs Apps To Get AI-Ready?
Today on the Salesforce Admins Podcast, we talk to Sharon Klardie, Senior Director of AppExchange Labs & Innovation at Salesforce. Join us as we chat about how Labs empowers Salesforce employees to build and share solutions on the AppExchange, and what that means for admins navigating the new world of AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Sharon Klardie. What is Salesforce Labs? Next year, Salesforce Labs will celebrate its twentieth birthday. If you haven’t checked it out, it’s an i...
2025-10-09
14 min
The Salesforce Admins Podcast
Making Data 360 Understandable for Admins
Today on the Salesforce Admins Podcast, we talk to Abhishek Saxena, Technical Architect at Copado. Join us as we chat about how he learned Data 360 and why understanding context is the key to making Agentforce shine. You should subscribe for the full episode, but here are a few takeaways from our conversation with Abhishek Saxena. Overcoming the complexity of Data 360 As a developer and architect, Abhishek isn’t lacking for technical knowledge about the Salesforce platform. But even he found it hard to get his head around what Data 360 was and what it co...
2025-10-02
26 min
The Salesforce Admins Podcast
How Do Admins Use Business Analysis Skills Effectively?
Today on the Salesforce Admins Podcast, we talk to Denise Carbone, Director of Delivery at ImagineCRM. Join us as we chat about her journey from business analyst to external consultant admin and why AI makes BA skills even more valuable. You should subscribe for the full episode, but here are a few takeaways from our conversation with Denise Carbone. Why business analyst skills are so important for AI Denise was working as a business analyst when she was first handed the keys to a Salesforce org. She remembers getting a plaque in the...
2025-09-25
31 min
The Salesforce Admins Podcast
Slack Is Redefining the Salesforce Admin Role
Today on the Salesforce Admins Podcast, we talk to Nicole Pomponio, Director of Delivery Management and Operations at SaltClick. Join us as we chat about how admins can unlock the full potential of Slack in Salesforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Nicole Pomponio. Why Slack is changing what it means to be an admin If you’re planning on coming to Dreamforce this year (or catching it at home), you’re probably going to hear a lot about new ways of comb...
2025-09-18
28 min
The Salesforce Admins Podcast
Navigating Flow Errors as a New Salesforce Admin
Today on the Salesforce Admins Podcast, we talk to David Simpson, Salesforce Admin at the 1916 Company. Join us as we chat about his process for troubleshooting Flow errors and his unexpected path into the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with David […] The post Navigating Flow Errors as a New Salesforce Admin appeared first on Salesforce Admins.
2025-09-11
22 min
The Salesforce Admins Podcast
How Can Admins Use Slack To Manage AI Agents More Easily?
Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about enhancements to Workflow Builder, the Slack features everyone should be using, and the future of AI and Slack. You should subscribe for the full episode, but here are a few […] The post How Can Admins Use Slack To Manage AI Agents More Easily? appeared first on Salesforce Admins.
2025-09-04
23 min
The Salesforce Admins Podcast
What Is True to the Core Deep Dive?
Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin and Developer Strategic Content at Salesforce. Join us as we chat about True to the Core Deep Dive and how it will give Salesforce Admins more chances to engage with product leaders, ask questions, and influence the roadmap. You should […] The post What Is True to the Core Deep Dive? appeared first on Salesforce Admins.
2025-08-28
16 min
The Salesforce Admins Podcast
The 5-Step Framework To Help You Navigate Agentforce
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat about the new Agentforce Adoption Framework and her new YouTube series, “Kate Clicks Through It.” You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. […] The post The 5-Step Framework To Help You Navigate Agentforce appeared first on Salesforce Admins.
2025-08-21
21 min
The Salesforce Admins Podcast
What’s the Best Way To Teach AI to Salesforce Users?
Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how we can teach AI effectively to admins and the easiest way to learn Agentforce. You should subscribe for the full episode, but here are a few […] The post What’s the Best Way To Teach AI to Salesforce Users? appeared first on Salesforce Admins.
2025-08-14
25 min
The Salesforce Admins Podcast
AI Is Transforming Marketing From Data to Personalization
Today on the Salesforce Admins Podcast, we talk to John Wall, co-host of the Marketing Over Coffee Podcast. Join us as we chat about how new generative AI tools are enabling marketers to get more personalized. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Wall. […] The post AI Is Transforming Marketing From Data to Personalization appeared first on Salesforce Admins.
2025-08-07
28 min
The Salesforce Admins Podcast
Breaking Into Tech With a Nontraditional Background
Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies. Join us as we chat about how she got started in her tech career and how she started her Salesforce journey. You should subscribe for the full episode, but here are a few takeaways from […] The post Breaking Into Tech With a Nontraditional Background appeared first on Salesforce Admins.
2025-07-31
25 min
Salesforce Admins Podcast
Breaking Into Tech With a Nontraditional Background
Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies. Join us as we chat about how she got started in her tech career and how she started her Salesforce journey. You should subscribe for the full episode, but here are a few takeaways from our conversation with Derika West. Getting started in a tech career Derika started her career in the U.S. Army as a Carpentry and Masonry Specialist. From there, she bounced around between service industry jobs while she tried...
2025-07-31
25 min
The Salesforce Admins Podcast
Cleaning Data for AI Starts With Context, Not Perfection
Today on the Salesforce Admins Podcast, we talk to Chris Emmett, Salesforce Solution Architect at Capgemini. Join us as we chat about how to clean up your data to prepare your org for Agentforce, and why data without context is useless. You should subscribe for the full episode, but here are a few takeaways from […] The post Cleaning Data for AI Starts With Context, Not Perfection appeared first on Salesforce Admins.
2025-07-24
40 min
The Salesforce Admins Podcast
How Should I Clean Metadata for Salesforce AI Agents?
Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI. Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox. How […] The post How Should I Clean Metadata for Salesforce AI Agents? appeared first on Salesforce Admins.
2025-07-17
29 min
Salesforce Admins Podcast
How Should I Clean Metadata for Salesforce AI Agents?
Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI. Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox. How do you know if your metadata needs to be cleaned up? When we were trying to implement Agentforce on the Admin Evangelist org, we came to a sobering realization. Despite all the content we create on how to...
2025-07-17
29 min
The Salesforce Admins Podcast
How Are 2025 Admin Predictions Holding Up So Far?
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we revisit the team’s predictions from the beginning of the year for how Agentforce will change the game for admins in 2025. You should subscribe for the full episode, […] The post How Are 2025 Admin Predictions Holding Up So Far? appeared first on Salesforce Admins.
2025-07-10
20 min
Salesforce Admins Podcast
Why Small Businesses Benefit from Agentforce Right Now
Today on the Salesforce Admins Podcast, we talk to Michael Rose, Senior Director of SMB Solution Engineering at Salesforce. Join us as we chat about the ever-evolving role of the Salesforce Admin and why now's the time to start exploring what AI can do for your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Michael Rose. The parallel between admins and solution engineers It's always a pleasure to sit down and talk about Salesforce with Mike Rose. In his new role as Senior...
2025-06-19
47 min
Salesforce Admins Podcast
Real Talk for Admins on Content, Conferences, and Agentforce
Real Talk for Admins on Content, Conferences, and Agentforce Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Senior Manager of Salesforce Practice at Captech and Salesforce MVP Hall-of-Famer, and Mike Reynolds, Senior Product Marketing Manager at Slack. Join us as we chat about creating community content, navigating conference submissions, and their new podcast, the Jam Pod. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joy Shutters-Helbing and Mike Reynolds. Catch Mike and Joy (and me) on...
2025-03-27
26 min
The JAM pod
S02E04 - Mike Gerholdt - Community
We sit down with Mike Gerholdt to talk all things Community.
2025-03-25
45 min
Salesforce Admins Podcast
Unlocking More Value in Salesforce With Foundations for Sales and Service
Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, VP of Product Management at Salesforce. Join us as we chat about Salesforce Foundations and why it's the key to unlocking the power of Agentforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Eddie Cliff. Introducing Salesforce Foundations Everyone's excited about Agentforce and everything you can do when you combine Salesforce with AI. But what about smaller orgs? How will EE or UE orgs be able to keep up...
2025-02-20
27 min
Salesforce Admins Podcast
Spring '25 Salesforce Features: AI, Flows, and User Management Updates
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce and the host of How I Solved It and Automate This! Join us as we chat about everything coming with the Spring '25 release and what's new for Agentforce and AI on Salesforce. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee. Jen's highlights from the Spring '25 release Every year, Jen's release readiness blog post is our most popular piece of content...
2025-02-06
25 min
Salesforce Admins Podcast
How Erick Mahle is Using AI to Transform Mortgage Lending
Today on the Salesforce Admins Podcast, we talk to Erick Mahle, VP of Revenue Operations & Digital Transformation at Lendz Financial. Join us as we chat about how he's using AI to drive digital transformation and how he started FlowFest, the largest global Salesforce flow competition. You should subscribe for the full episode, but here are a few takeaways from our conversation with Erick Mahle. Solving business problems with Salesforce Erick was always interested in technology as a kid, helping his dad build computers. However, he originally started his career in marketing. Everything changed...
2025-01-30
34 min
Salesforce Admins Podcast
5 Steps for Admins to Get Agentforce Ready
Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Salesforce Admin and Founder of Development Consulting Partners, LLC. Join us as we chat about the 5 steps you can take to prepare for Agentforce and AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Dorian Earl. Preparing for big changes with AI Dorian started his career as a medical and dental equipment sales rep. He had over 100,000 products and 300 clients to keep track of, and he was looking for something to replace his...
2025-01-23
39 min
Salesforce Admins Podcast
Agentforce's Best Friend: Clean, Reliable Data
Agentforce's Best Friend: Clean, Reliable Data Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, a Consultant and Salesforce MVP. Join us as we chat about why clean data is essential for leveraging generative AI and how you can get your organization moving. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga. Generative AI thrives on clean data Lizz has a clear message: clean data isn't optional anymore. She stresses, "If your data isn't ready for generative AI, your...
2025-01-16
29 min
Salesforce Admins Podcast
What Are the Top AI Use Cases for Modern Marketers with John Wall
Today on the Salesforce Admins Podcast, we talk to John Wall, co-host of the Marketing Over Coffee Podcast. Join us as we chat about how tools like generative AI are reshaping workflows, strategies, and content creation for marketing. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Wall. AI and the future of marketing Most Salesforce Admins need to work hand in hand with marketing to give them the tools they need to do their jobs. As we continue our conversation about Agentforce and...
2025-01-09
29 min
Salesforce Admins Podcast
2025 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we ask our guests three questions about what Agentforce means for admins, content they want to highlight from 2024 to help you get started with AI in Salesforce, and what they're looking forward to in 2025. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee, Joshua Birk, and Kate Lessard. What is your Agentforce content highlight of 2024? If you...
2025-01-02
20 min
Marketing Over Coffee
CRM Update with Mike Gerholdt!
In this Marketing Over Coffee: Nobody knows more about the Admin Community than Mike and he brings us the latest! Direct Link to File Brought to you by our sponsors: Wix Studio and NetSuite Going from back in the days of The Button Click Admin Podcast to The Salesforce Admins Podcast Coffee endures Back in […] The post CRM Update with Mike Gerholdt! appeared first on Marketing Over Coffee Marketing Podcast.
2024-12-27
26 min
Marketing Over Coffee
CRM Update with Mike Gerholdt!
In this Marketing Over Coffee: Nobody knows more about the Admin Community than Mike and he brings us the latest! Direct Link to File Brought to you by our sponsors: Wix Studio and NetSuite Going from back in the days of The Button Click Admin Podcast to The Salesforce Admins Podcast Coffee endures Back in the days of Personal Brand Creating the community when CRM evoloved to the point where it could be administrated without having to write code Not just running the system...
2024-12-27
26 min
Salesforce Admins Podcast
How Agentforce Transforms Customer Interactions at Salesforce
Today on the Salesforce Admins Podcast, we talk to Nochum Klein, Director of Information Security at Salesforce. Join us as we chat about how Agentforce can make customer interactions and interacting with your organization's documentation much, much easier. You should subscribe for the full episode, but here are a few takeaways from our conversation with Nochum Klein. A rabbi, a mainframe programmer, and a data security expert… Nachum might have one of the most interesting paths to the Salesforce ecosystem of any guest we've had on the pod. Before he ended up as Di...
2024-12-19
44 min
Salesforce Admins Podcast
How Agentforce Is Changing the Career Landscape
Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about navigating career transitions in tech, the power of AI, and making your mark in the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with Megan Tuano. Overcoming barriers to a career in tech Megan got her start working in college admissions for a data science program at UC Berkeley. "A lot of the...
2024-12-12
27 min
Salesforce Admins Podcast
Gillian Is Back to Talk Agentforce and Slack!
Today on the Salesforce Admins Podcast, we talk to Gillian Bruce, Director of Developer Marketing at Slack. Join us as we chat about how Agentforce allows you to bring Salesforce to Slack, and why every admin should learn how to build Slack solutions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gillian Bruce. Why Salesforce Admins should build on Slack If you're a longtime listener to the pod, you've got to be excited about this week's guest. Gillian was my co-host for years, and...
2024-12-05
37 min
Salesforce Admins Podcast
How Can Small Teams Benefit from Salesforce Foundations and Generative AI?
Today on the Salesforce Admins Podcast, we talk to Andrew Russo, Salesforce Architect at BACA Systems. Join us as we chat about Salesforce Foundations and why it's a game changer for solo admins and small orgs. You should subscribe for the full episode, but here are a few takeaways from our conversation with Andrew Russo. The solo admin guide to Dreamforce Andrew calls himself a Salesforce Archi-admin-eloper. At BACA Systems he's a team of one, managing a complex org with all sorts of flows and customizations. Despite his busy schedule, he also manages...
2024-11-21
28 min
Salesforce Admins Podcast
Key Security Best Practices for Salesforce Admins Using Data Cloud
Today on the Salesforce Admins Podcast, Josh Birk talks to Jagan Nathan, Technical Architect with Customer Success at Salesforce. Join us as we chat about guest user anomalies and what you can do about them with the Threat Detection app. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jagan Nathan. The most important thing for a successful Data Cloud migration Jagan works as a Technical Architect with the Customer Success Group at Salesforce. He's focused on helping businesses use Data Cloud to de-silo their...
2024-11-14
16 min
Salesforce Admins Podcast
What Makes Tableau Pulse Essential for Salesforce Admins?
Today on the Salesforce Admins Podcast, we talk to John Demby, Director of Solution Engineering at Tableau. Join us as we chat about Tableau Pulse, Tableau Einstein, and how easy it is to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Demby. Getting to know Tableau Pulse and Tableau Einstein John leads a team of demo engineers for Tableau. What that means is they get their hands on all the new solutions and products ahead of time, and use them to...
2024-11-07
31 min
Salesforce Admins Podcast
How Can Salesforce Admins Overcome Imposter Syndrome and Stress?
Today on the Salesforce Admins Podcast, guest host Josh Birk talks to Katie Villanueva, Golden Hoodie winner and Salesforce Administrator at 10K Advisors. Join us as we chat about her work with mental health advocacy and mindfulness principles that you can apply to your work as a Salesforce Admin. You should subscribe for the full episode, but here are a few takeaways from our conversation with Katie Villanueva. Mental health advocacy in the Salesforce ecosystem Katie started out as an accidental admin, getting her degree in radio and television. These days, she works...
2024-10-31
35 min
Salesforce Admins Podcast
How Can Salesforce Admins Leverage Foundations to Prepare for Agentforce?
Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, VP of Product Management at Salesforce. Join us as we chat about Salesforce Foundations and how it can give you access to even more capabilities within Sales, Service, and beyond. You should subscribe for the full episode, but here are a few takeaways from our conversation with Eddie Cliff. Introduction to Salesforce Foundations Eddie is the lead PM for Salesforce Foundations, and he's here to tell us how it can be a game-changer for orgs looking to incorporate AI. Now, if you're...
2024-10-24
27 min
Salesforce Admins Podcast
How Business Process Documentation Enhances Data Collection
Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Director of Business Intelligence and Automation at 908 Devices. Join us as we chat about how Salesforce Admins can bridge the gap between business processes and data accuracy. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Cole. The importance of understanding the 'Why' behind data entry Jen gave a stellar presentation about business processes and data strategy at World Tour Boston, and I wanted to bring her on the podcast to learn more. "...
2024-10-17
35 min
Salesforce Admins Podcast
What Can Salesforce Admins Do with Slack Integrations?
Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about Workflow Builder, Slack integrations, and what happens when you put them together. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray. Slack as a multi-purpose tool Jim is here to tell us that Slack is much more than a chat tool. Automations and integrations can open a whole new world of utility for your organization. And while Slack...
2024-10-10
36 min
Salesforce Admins Podcast
What Role Does Coding Play in the Future of Salesforce Admins?
Today on the Salesforce Admins Podcast, we talk to Warren Walters, Salesforce MVP and host of the Salesforce Mentor YouTube channel and website. Join us as we chat about how we're all becoming adminelopers and why you should learn to code. You should subscribe for the full episode, but here are a few takeaways from our conversation with Warren Walters. What is an admineloper? Salesforce Admins and Developers are increasingly overlapping in their roles, leading to the rise of the "admineloper." AI has made it easier than ever to get things done with...
2024-10-03
31 min
Salesforce Admins Podcast
The Future of Salesforce Setup
Today on the Salesforce Admins Podcast, we talk to Ben Sklar, Director of Product Management at Salesforce. Join us as we chat about how he's making setup into a better, more consistent experience. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ben Sklar. The problems with Salesforce setup If there's one thing Salesforce Admins know a lot about, it's setup. It's time-consuming, complicated, and varies wildly depending on what you're looking at. Answering a simple question like what objects does...
2024-09-26
23 min
Salesforce Admins Podcast
Reduce Salesforce Profiles for Greater Efficiency
Today on the Salesforce Admins Podcast, we talk to Douane James, Salesforce Application Product Manager. Join us as we chat about his Dreamforce presentation about how reducing profiles in your org can enable faster deployments. You should subscribe for the full episode, but here are a few takeaways from our conversation with Douane James. How permission sets can help you reduce Salesforce profiles in your org Douane's giving a talk at Dreamforce this year so I was excited to get him on the pod and hear more. He recently went through the process...
2024-09-19
36 min
Salesforce Admins Podcast
What Are the Key Skills for a Successful Salesforce Admin Interview?
Today on the Salesforce Admins Podcast, we talk to Jason Atwood, CEO and Co-Founder of Arkus. Join us as we chat about how to land your first Salesforce Admin role, from where to find good opportunities to how to prep for the job interview and more. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jason Atwood. How Salesforce Admins should split their learning time We're talking with Jason because he spends a lot of time interviewing and hiring people for Salesforce roles. So if...
2024-09-12
43 min
Salesforce Admins Podcast
Puzzle Solving as a Key to Success in the Workplace
Today on the Salesforce Admins Podcast, we talk to Rangsk, a Wordle and Sudoku educational YouTuber. Join us as we chat about how solving puzzles every day can help you sharpen your critical thinking skills. You should subscribe for the full episode, but here are a few takeaways from our conversation with Rangsk. The role of puzzles in critical thinking development I'm addicted to word games. They give me a chance to practice my problem solving skills and, hopefully, get better. That's why I was so excited for this week's guest, Rangsk, because...
2024-09-05
1h 00
Salesforce Admins Podcast
An Inspiring Journey from Admin to Evangelist
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat get to know the newest member of the Admin Evangelist team and her journey through the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. Giving back to the Salesforce community Kate actually got her master's in museum studies, so how did she get involved in Salesforce? "I started at a nonprofit in Denver...
2024-08-29
16 min
Salesforce Admins Podcast
What Should Salesforce Admins Know About User Learning Styles?
Today on the Salesforce Admins Podcast, we talk to Lisa Tulchin, Senior Curriculum Developer at Salesforce. Join us as we chat about user learning styles and how to use them to create better training sessions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lisa Tulchin. Choose the right learning style for you on Trailhead As a Senior Curriculum Developer for Salesforce, Lisa spends a lot of time thinking about user learning styles. That's why there are two paths to learning new Salesforce skills. You...
2024-08-22
38 min
Salesforce Admins Podcast
Essential Tips for Creating Effective Presentations
Today on the Salesforce Admins Podcast, we talk to Ella Marks, Senior Marketing Manager at Salesforce. Join us as we chat about the keys to creating an effective presentation, how to prep, and how to create a strong ending. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ella Marks. Core principles to prep any presentation We're starting the last quarter of the year and that means it's presentation season. Whether it's presenting about the work we did last year or trying to get budget...
2024-08-15
32 min
Salesforce Admins Podcast
Effective Process Documentation for Salesforce Admins
Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Director of Business Intelligence and Automation at 908 Devices. Join us as we chat about why understanding and documenting your business processes is critical for collecting quality data in your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Cole. Admins connect the dots Jen recently co-presented at World Tour Boston about business processes and data strategy, and I wanted to get her on the pod to tell you all about it. "Data...
2024-08-08
35 min
Salesforce Admins Podcast
What Makes Prompt Builder Essential for Salesforce Admins?
Today on the Salesforce Admins Podcast, we talk to Elizabeth Awad, Associate Product Manager for Prompt Builder at Salesforce. Join us as we chat about how you can use Prompt Builder to simplify users' daily tasks by integrating generative AI moments powered by prompt templates into their workflows. You should subscribe for the full episode, but here are a few takeaways from our conversation with Elizabeth Awad. What's the difference between Einstein Copilot and Prompt Builder? There's been a lot of buzz around Prompt Builder these days, so I was excited to get...
2024-08-01
25 min
Salesforce Admins Podcast
What Are the Key Features of Salesforce's Model Builder?
Today on the Salesforce Admins Podcast, it's another deep dive with Josh Birk as he talks to Bobby Brill, Senior Director of Product for Einstein Discovery. Join us as we chat about how you can use Model Builder to harness the power of AI with clicks, not code. You should subscribe for the full episode, but here are a few takeaways from our conversation with Bobby Brill. What is Model Builder? Bobby started his career at Salesforce in Customer Success before working on Wave Analytics. These days, he's the Senior Director of Product...
2024-07-25
29 min
Salesforce Admins Podcast
Understanding the Importance of Data Health in Salesforce
Today on the Salesforce Admins Podcast, we talk to Mehmet Orun, GM and Data Strategist at PeerNova. Join us as we chat about why data health is easier than you think and what you can do to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with Mehmet Orun. Healthy data drives business outcomes We talk a lot about getting your data ready for AI, but there's a simpler question you need to ask yourself: is your data driving business outcomes? After all, AI...
2024-07-18
35 min
Salesforce Admins Podcast
Why Mentorship is Crucial in the Salesforce Ecosystem
Why Mentorship is Crucial in the Salesforce Ecosystem Today on the Salesforce Admins Podcast, we talk to Warren Walters, Salesforce MVP and host of the Salesforce Mentor YouTube channel and website. Join us as we chat about what admins and devs can learn from each other and why everyone can learn to code. You should subscribe for the full episode, but here are a few takeaways from our conversation with Warren Walter. The rise of the Admin-eloper If you've ever taken a peek at Warren's...
2024-07-11
31 min
Salesforce Admins Podcast
Salesforce Prompt Builder Features Every Admin Should Know
Today on the Salesforce Admins Podcast, it's time for a deep dive with Josh Birk, who talks to Raveesh Raina, Principal Solutions Engineer at Salesforce. Join us as we chat about what Prompt Builder can do and how to write effective prompts. You should subscribe for the full episode, but here are a few takeaways from our conversation with Raveesh Raina. Intro to Prompt Builder Raveesh is the perfect person to talk to about Prompt Builder and all the cool stuff you can do with it. As a Solutions Engineer, he works with...
2024-06-27
20 min
Salesforce Admins Podcast
What Are The Key Benefits of AI for Salesforce Admins?
Today on the Salesforce Admins Podcast, we sit down for an Admin Evangelist roundtable discussion with Josh Birk, Jennifer Lee, and yours truly. Join us as we chat about how AI can help you be a better Salesforce Admin and what you can do to improve your prompts. You should subscribe for the full episode, but here are a few takeaways from our conversation with Josh Birk and Jen Lee. Practice your AI prompts With everything going on with Einstein Copilot and Prompt Builder, I wanted to bring the Admin Evangelists together to...
2024-06-20
24 min
Salesforce Admins Podcast
Enhancing Customer Engagement with Salesforce Data Cloud
Today on the Salesforce Admins Podcast, we talk to Chris Zullo, Global Practice Director of Customer 360 and Marketing at AllCloud. Join us as we chat about integrating Marketing Cloud and Data Cloud and how you can do more with your data. You should subscribe for the full episode, but here are a few takeaways from our conversation with Chris Zullo. Bring all your customer data together in Salesforce Chris is kind of my go-to Marketing Cloud guy, so I wanted to bring him on the pod to talk through how Data Cloud and...
2024-06-13
31 min
Salesforce Admins Podcast
What Should You Look for in a Salesforce Admin Job Description?
Today on the Salesforce Admins Podcast, we talk to Joe Sterne, a Solutions Architect and Salesforce contractor. Join us as we chat about his tips for job interviews, what to look for in a job description, and how you can use AI to help you prep. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joe Sterne. Contract work in the Salesforce ecosystem Last month, we talked to Jason Atwood about how to prepare for a Salesforce job interview. That episode was fantastic because Jason...
2024-06-06
38 min
Salesforce Admins Podcast
Why Should You Integrate Data Cloud with Your Salesforce CRM?
Today on the Salesforce Admins Podcast, we have another deep dive with Josh Birk, who talks to Shoby Abdi, Principle Architecture Evangelist at Salesforce. Join us as we chat about the Well-Architected framework, why you should start using Data Cloud, and what you need to do to get ready. You should subscribe for the full episode, but here are a few takeaways from our conversation with Shoby Abdi. The Well-Architected framework Shoby is the Principle Architecture Evangelist at Salesforce, and he's come on the pod to tell us about the Salesforce Well-Architected framework...
2024-05-30
36 min
Salesforce Admins Podcast
Building a Better Future for Puppies with Salesforce Solutions
Today on the Salesforce Admins Podcast, we talk to Brandon Walton, President, Owner, and Principal Consultant at Cypress Learning Solutions. Join us as we chat about discovery, building trust, and why building with core Salesforce features is the best option for small organizations. You should subscribe for the full episode, but here are a few takeaways from our conversation with Brandon Walton. Creating a puppy pipeline in Salesforce Brandon started his career as a car salesman and support tech in the Redmond, Washington area when a fateful call with a tech executive who...
2024-05-23
34 min
Salesforce Admins Podcast
How Can Solving Sudoku and Wordle Enhance Your Critical Thinking Skills?
How Can Solving Sudoku and Wordle Enhance Your Critical Thinking Skills? Today on the Salesforce Admins Podcast, we talk to Rangsk, a Wordle and Sudoku YouTuber. Join us as we chat about critical thinking, problem solving, and why puzzles are a great way to practice and improve your thinking. You should subscribe for the full episode, but here are a few takeaways from our conversation with Rangsk. Who is Rangsk? I'm a big word puzzle fan. Sudoku, Wordle, Connections, I love 'em all! I think they're a great way to warm up your...
2024-05-16
1h 00
Salesforce Admins Podcast
Why Salesforce Community Events Are Crucial for Professional Networking
Today on the Salesforce Admins Podcast, we talk to Michelle Blair, Community Manager at Salesforce. Join us as we chat about Salesforce Community Events, her work with local event organizers, and why you should attend one near you. You should subscribe for the full episode, but here are a few takeaways from our conversation with Michelle Blair. By Trailblazers, for Trailblazers Michelle is a part of the Trailblazer Community team, which helps millions of Salesforce users around the world come together and learn. I brought her on the pod to tell us about...
2024-05-09
27 min
Salesforce Admins Podcast
How to Prepare for a Salesforce Job Interview
Today on the Salesforce Admins Podcast, we talk to Jason Atwood, CEO and Co-Founder of Arkus. Join us as we chat about landing your first Salesforce Admin role, from finding good opportunities to nailing the interview and more. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jason Atwood. The 20/30/50 rule Jason has interviewed a lot of people for Salesforce roles in his 15 years in the ecosystem. His biggest piece of advice when looking for your first role is pretty simple: "Relax. It's going to...
2024-05-02
43 min
Salesforce Admins Podcast
Unlocking Diversity in Tech: a Deep Dive with Kat Holmes & Josh Birk
Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce. Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kat Holmes. What is a mismatch? I brought Josh on the podcast to host this special deep dive episode of the Salesforce Admins Podcast, and we couldn't think of a better guest than Kat Holmes. At Salesforce, she's...
2024-04-25
43 min
Salesforce Admins Podcast
Data Cloud Enhancements that Admins Will Love!
Today on the Salesforce Admins Podcast, we talk to Skip Sauls, Senior Director of Product Management at Salesforce. Join us as we chat about how Data Cloud can make it easier than ever to roll out enhancements to your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Skip Sauls. The challenges of working with external data sources Pulling data from external sources is always a challenge. For one thing, it usually requires a bunch of work on the backend to get things looking...
2024-04-18
30 min
Salesforce Admins Podcast
What Does the Future Hold for Salesforce Administration with AI Enhancements?
Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why product management principles Salesforce are crucial if you want to take advantage of new AI tools. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga. AI enhancements and what they mean for admins The last time I had Lizz on the pod, we talked about why clean data is crucial for AI tools. But with everything that Einstein Copilot and Prompt...
2024-04-11
30 min
Salesforce Admins Podcast
Can AI Enhance Salesforce Architecture and Decision-Making?
Today on the Salesforce Admins Podcast, we talk to Tom Leddy, the Product Director of Well-Architected and Decision Guides at Salesforce. Join us as we chat about decision-making in the age of AI and why cleaning up your data is more important than ever. You should subscribe for the full episode, but here are a few takeaways from our conversation with Tom Leddy. Decision Guides and the Well-Architected Framework Almost exactly a year ago, we had Tom on the pod to talk about the Well-Architected Framework. I'll link the episode below but Tom...
2024-04-04
23 min
Salesforce Admins Podcast
How Can Automating with Slack Transform Your Workflow?
Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about automating in Slack and what's coming with Slack AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray. Slack is more than just a chat tool Jim gave a great breakout session at TDX on automating in Slack, so I wanted to bring him on the pod to tell us all about it. "If you're just using Slack for communication...
2024-03-28
36 min
Salesforce Admins Podcast
How Do I Know What My Learning Style Is?
Today on the Salesforce Admins Podcast, we talk to Lisa Tulchin, Senior Curriculum Developer at Salesforce. Join us as we chat about choosing the learning path that fits your learning style and strategies from training your users. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lisa Tulchin. Choose a learning path that matches your learning style Lisa works on the Trailhead Academy Team, and I wanted to hear her take on a common question I get asked: "Should I work through Trailhead on my...
2024-03-21
38 min
Salesforce Admins Podcast
Explore Advanced Reporting Techniques with Evan Ponter
Today on the Salesforce Admins Podcast, we talk to Evan Ponter, Salesforce Consultant and Certified Application Architect. Join us as we chat about all things reporting from his breakout session at TDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Evan Ponter. A deep dive into Salesforce reporting We last spoke to Evan back in 2019. Since then, he's struck out on his own as a Salesforce Consultant, where he helps businesses get everything they need out of Salesforce and their reporting. He recently did...
2024-03-14
29 min
Salesforce Admins Podcast
Introduction to Copilot with Gary Brandeleer
Today on the Salesforce Admins Podcast, we talk to Gary Brandeleer, Senior Director of Product Management, Emerging Tech and Products at Salesforce. Join us for a roundtable discussion of everything Copilot: what it can do, how you can customize it, and what you need to do to get your org ready to get the most out of it. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gary Brandeleer and Josh Birk. What is Einstein Copilot? So there's a big announcement at TDX today about...
2024-03-07
34 min
Salesforce Admins Podcast
Replay: Sales Cloud Core with Ketan Karkhanis
Today on the Salesforce Admins Podcast, we talk to Ketan Karkhanis, EVP and GM of Sales Cloud at Salesforce. Join us for a replay of this episode about all of the new Sales Cloud features that have gone live recently and how you can use them to transform your organization. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ketan Karkhanis. New features in Sales Cloud Over the last year, Sales Cloud has gotten a lot of new features and updates. That's why I was...
2024-02-29
22 min
Salesforce Admins Podcast
Create Content for Impactful Presentations with Ella Marks
Today on the Salesforce Admins Podcast, we talk to Ella Marks, Senior Marketing Manager at Salesforce. Join us as we chat about the keys to creating a great presentation, how to prep, and how to always nail your ending. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ella Marks. Presenting is a core skill for admins Presentations are an important part of every admin's life. And I'm not just talking about speaking in front of your local user group. Admins present every time they...
2024-02-22
31 min
Salesforce Admins Podcast
Optimize Subflows for Efficiency with Christina Nava
Today on the Salesforce Admins Podcast, we talk to Christina Nava, Director of Salesforce Strategy at Gaggle. Join us as we chat about making flows more manageable with subflows. You should subscribe for the full episode, but here are a few takeaways from our conversation with Christina Nava. Creating flows to save time on business processes In the biz, Christina is what we call a long-time listener, first-time caller. She's been listening to the podcast since 2014, back when I was known as the ButtonClick Admin. And while I'd love to toot my own...
2024-02-15
29 min
Salesforce Admins Podcast
Get to Know Prompt Builder with Marissa Scalercio
Today on the Salesforce Admins Podcast, we talk to Marissa Scalercio, VP of Sales Operations at Carnegie Learning. Join us as we chat about Prompt Builder, why it will be a game changer, and how her Salesforce Admin skills help her be a better sales leader. You should subscribe for the full episode, but here are a few takeaways from our conversation with Marissa Scalercio. A Sales VP and a Salesforce Admin Marissa is the VP of Sales Operations at Carnegie Learning, an ed-tech company that was founded 26 years ago with a product...
2024-02-08
30 min
Salesforce Admins Podcast
Explore Spring '24 Release Updates with Jennifer Lee
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce. Join us as we chat about what you need to do to be ready for the upcoming Spring '24 Release. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee. Video Content for the Spring '24 Release If you've come across any admin Release Readiness content, then you're probably familiar with Jennifer Lee and her army of GIFs. That's why I was excited to sit down with her...
2024-02-01
23 min
Salesforce Admins Podcast
Never Give Up on Your Dreams with Anna Szabo
Today on the Salesforce Admins Podcast, we talk to Anna Szabo, ISV Platform Expert at Salesforce. Join us as we chat about getting started with Trailhead, how to decide which certifications to go for, and why we all need to embrace failure. You should subscribe for the full episode, but here are a few takeaways from our conversation with Anna Szabo. Give yourself a chance Anna wanted to be Salesforce certified for a long time before she actually jumped into Trailhead and got started. "To be honest with you, I didn't believe I...
2024-01-25
29 min
Salesforce Admins Podcast
Replay: Project Management with Emma Keeling
Today on the Salesforce Admins Podcast, we're revisiting our episode with Emma Keeling, Salesforce Consultant and Nonprofit Community Group Leader. Join us as we chat about the skill of project management and some best practices to help you keep things organized. You should subscribe for the full episode, but here are a few takeaways from our conversation with Emma Keeling. Why everyone needs Project Management skills Emma is one of our guests on this month's Skills for Success video series, which breaks down the skills Salesforce Admins need to succeed in today's world...
2024-01-18
33 min
Salesforce Admins Podcast
Keeping Processes Fresh in Salesforce with Dorian Earl
Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Founder & CEO of Development Consulting Partners. Join us as we chat about how to integrate Salesforce with your business processes by working backwards. You should subscribe for the full episode, but here are a few takeaways from our conversation with Dorian Earl. A lost rolodex and a new career in Salesforce Dorian and I have been running into each other at event after event, and I finally got him to come on the pod. He does a lot of work with different...
2024-01-11
47 min
Salesforce Admins Podcast
Unlocking Salesforce Efficiency with Joy Shutters-Helbing
Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Salesforce MVP, Chicago Admin Co-Leader, and Golden Hoodie recipient. Join us as we chat about why frontline experience is so important to your Salesforce career and the importance of networking. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joy Shutters-Helbing. Getting experience as a Salesforce user I recently ran into Joy at World Tour Chicago, where I was shocked to discover that we've never had her on the pod. One of the most...
2024-01-04
33 min
Salesforce Admins Podcast
Replay: Being a Business Analyst with Ko Forte
Today on the Salesforce Admins Podcast, we revisit our episode with Ko Forte, Salesforce Business Analyst at RGP. Join us as we chat about business analysis, career transitions, and the BA mindset. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ko Forte. August was Business Analyst Month For August, we took a deep dive into the Business Analyst skillset. We started by talking to Ko, a consultant who helps organizations as both a Business Analyst and a Salesforce Admin. She's recently given a talk...
2023-12-28
33 min
Salesforce Admins Podcast
Building Relationships and Breaking Down Silos with Will Moeller
Today on the Salesforce Admins Podcast, we talk to Will Moeller, Salesforce Administrator. Join us as we chat about why relationships are the key to building trust and engaging with stakeholders and end users alike. You should subscribe for the full episode, but here are a few takeaways from our conversation with Will Moeller. Lessons from a clinical social worker Will is my first guest with a degree in clinical social work, and I wanted to bring him on the pod to talk about how those skills have translated into his role as...
2023-12-21
39 min
Salesforce Admins Podcast
Effective Project Management with David Giller
Today on the Salesforce Admins Podcast, we talk to David Giller, CEO of Brainiate. Join us as we chat about project management and how to push back with positivity. You should subscribe for the full episode, but here are a few takeaways from our conversation with David Giller. Why admins need project management skills It takes a lot of energy to keep up with everything going on in the Salesforce ecosystem. What David sees, however, is that learning how to do something isn't the biggest challenge facing most Salesforce Admins. "The things people are struggling...
2023-12-14
43 min
Salesforce Developer Podcast
Coffee and Business Tools with Mike Gerholdt and Gillian Bruce
Remember the first time you received an email? The magic of instant communication transforming your work life? That's the journey we take you on as we explore the dynamic relationship between work and technology. From email evolution to instant communication tools like Slack, we’ll also tackle the unexpected mental emergency that a phone call can induce. Come along for a fascinating snapshot into the ever-evolving world of work. Show Highlights: The transformation of work due to technological advancements. The mental shift that occurs when an unexpected work phone call comes in...
2023-10-02
21 min
Salesforce Developer Podcast
186: Coffee with the Admin Evangelists
Get ready for a lively discussion with our good friends and fellow admin evangelists, Mike Gerholdt and Gillian Bruce. Listen in as we tackle opinionated launches in the tech world and beyond, drawing from our experiences and personal thoughts. From the strange matrix of Coke Zero being the New Coke formula to the interesting fact that everyone has an opinion about Vision Pro, we share our insights and perspectives on how these launches draw attention and incite people's opinions. We explore the long-rumored Apple car, the standardized dongles and charging ports, and the irony of gasoline pumps...
2023-07-24
22 min
Salesforce Developer Podcast
Guest Host! A Brief History of Salesforce Characters with Domenique Buxton
Today, we’ve got a guest host! I’m partnering with my partner in crime, Mike Gerholdt, as he’s taking over the host seat and interviewing our good friend and colleague, Domenique Buxton. Domenique is the VP Executive Creative Director for Trailblazers and Trailhead. She has also played a major part in the development of Salesforce characters, something that has built connection and meaning within the Salesforce community. Throughout Mike’s conversation with Domenique, they discuss the history of the Salesforce characters, including how they came to be, why they were created, and more! Sh...
2022-12-12
33 min
WizardCast
Happy New Year! Automatic Lightning Enablement for Everyone!
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Happy New Year! Welcome to Season 4 and Episode 85 of the WizardCast podcast. Home to bad jokes and interesting tidbits about salesforce.com. Are you using Lightning Experience? No? Well, get ready because starting in October 2019 Salesforce will begin automatically turning Lightning Experience on for all customers. We talk about the impact and considerations. New Year's is...
2019-01-11
23 min
WizardCast
Mindful of Mindfullness with Ashima Saigal
Ashima Saigal from Database Sherpas talks to us about the importance of Mindfulness. Learn what mindfulness is, why it is important, and how we can get started with some simple practice. So be mindful of mindfulness, listen, laugh, and enjoy. Show Overview 0:00 Last Time on WizardCast 01:16 Introduction 02:43 Terrible Joke 03:30 Results of the Mike Gerholdt's 70s Kid theory survey 04:37 Introducing Ashima Saigal on Mindfulness 09:05 How does Ashima gets things done with Clients while practicing mindfulness 14:15 Ashima Saigal's sample Practice of Mindfullness 16:04 Flipping our lid 26:10 What can we do as Admins/Devs to help deal with stress 29:20 T...
2018-08-28
1h 05
WizardCast
Navigating Your Career with Mike Gerholdt
While Mark Ross and Brian Kwong were hanging out at Midwest Dreamin, they took the opportunity to talk to the one, the only, the simply fantastic, Mr. Admin himself - Mike Gerholdt. Mike has been in the Salesforce ohana for a long time. First, he was Mr. ButtonClick Admin and ran an extremely popular blog and podcast about Salesforce. Mike joined Salesforce in May of 2014 as an Admin Evangelist. Show Overview A Mike Gerholdt Introduction 00:00 Standard Introduction 00:26 A Mike Joke 01:44 Navigating your Career with Mike Gerholdt 02:08 Are you a Star Wars or Smokey and the Bandit Kid 03:15 Survey: h...
2018-07-23
45 min
WizardCast
Midwest Dreamin 2018 LIVE - Dreamforce, an RV, and a Ring
We're live at Midwest Dreamin 2018! Wednesday, July 11th, was the opening night for Midwest Dreamin. There was a great session by Mike Gerholdt about navigating your career. It was followed by a interesting discussion with Kevin Poorman and Heather Dykstra about removing titles, design review, and how to talk and plan as a team. Then it was the opening reception. Cheese, grapes, and crackers in the expo hall. It was a good time to walk around the room to see which vendors were there and plan for the next day. It was also a...
2018-07-05
18 min
WizardCast
Quips about Salesforce Quip
(2:50) Terrible Joke (3:30)WizardCast_pod Twitter Handle. We also announce that WizardCast podcast is now available on Spotifiy and TuneIn (05:00) Brian and Mark talk about how thankful they are for Mike Gerholdt’s support and how we will miss him on the Salesforce Admins podcast. (06:43) No Sponsor Spot - Happy New Year! (07:19)Brian and Mark talk about Salesforce's acquisition of Attic Labs. You can read about the purchase at TechCrunch https://techcrunch.com/2018/01/08/salesforce-acquires-attic-labs-the-startup-behind-decentralized-database-noms/ (09:00)We talk about Salesforce’s quip product (not the toothbrush) and how we think it compares to Go...
2018-01-15
30 min
On Brand with Nick Westergaard
Better Storytelling Through Empathy with Nancy Duarte
“There’s so much power in the spoken word.” Nancy Duarte would know. She’s the world’s leading expert on visual communication, ranked #1 on the World’s Top 30 Communication Professionals. She’s also this week’s guest on the On Brand podcast. As you can hear at the very beginning, we had a delightful conversation. About Nancy DuarteNancy Duarte is a communication expert who has been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, LA Times, and on CNN. Her firm, Duarte, Inc., is the global leader behind some of the most influent...
2017-10-02
32 min
Marketing Over Coffee
Mike Gerholdt talks Dreamforce and the Future of CRM
In this Marketing Over Coffee: Mike Gerholdt of the ButtonClick Admin Podcast talks about Dreamforce 2015 and more! Direct link to file Brought to you by our sponsor: Infer The Marketing Cloud Podcast Doing the job before the company knows they need it: Amanda Nelson interview The new Dreamforce approach - training, not launches Love Boat - Instant hotel rooms The Lightning Experience The age of SMS, The Journey, and beacon powered store guides. Connecting the internet of things to your...
2015-12-02
30 min
The Road to Dreamforce
BONUS: Admin Success Stories
Hear the inspiring Admin stories of Mike Gerholdt, Manager, Alliances, Technical Evangelist; and Kris Lande, Director, Admin Marketing.
2015-07-29
02 min
The Road to Dreamforce
Ep. 5: Admin Success at Dreamforce
Learn about the incredible programs we have for Salesforce Administrators and other Salesforce users, to progress their skills and careers. Featuring Mike Gerholdt, Manager, Alliances--Technical Evangelist; Kris Lande, Kris Lande, Director, Admin Marketing; Amy Regan Morehouse, VP, Salesforce University, and Kurt Smith, Sr. Director, Event Content Strategy. Hosted by Julie Liegl, VP, Dreamforce Chair, and Marissa Kraines, Sr. Manager, Strategic Events.
2015-07-29
34 min
WizardCast
Episode VI: Return of the Bad Pun
WizardCast – Episode VI: Return of the Bad Pun Click logo to subscribe RSS Feed https://thewizardnews.com/feed/wizardcast Our joke this episode solidifies the lack of any chance of Microsoft ever sponsoring WizardCast. Salesforce YoWiz: URL Hacks Pros/Cons? Our question today comes from Mike Gerholdt (@MikeGerholdt t) via Twitter “URL Hacks Pro/Cons?” After recovering from the shock of having […] The post WizardCast – Episode VI: Return of the Bad Pun appeared first on The Wizard News.
2015-06-01
21 min