Shows
#kifogásoknélkül ÜZLETI podcastAzért, hogy az értékesítőid ne utálják: építs jó sales-támogató rendszert! 🔥🎧 Világbajnok rendszer vagy púp az értékesítők hátán? – Mit ad ma valójában egy jó CRM bevezetés?Elindul egy CRM-projekt. Megvesszük. Bevezetjük. Örülünk. Vagy mégsem?Ebben az adásban két szakemberrel az EvoCRM csapatából arra keressük a választ, miért nem működnek az értékesítést támogató rendszerek úgy, ahogy elvárnánk – és mit tehet egy vezető, ha valódi üzleti eredményt akar kihozni a rendszerből.💡 Mikor válik a CR...
2025-11-2428 min
#kifogásoknélkül ÜZLETI podcastSalesSkills 2/2: Jó értékesítőnek JÓ VEZETŐ kell! Mutatjuk, milyen! 💣PHOENIXAD Consulting: Kifogások nélkül – Üzleti podcast a változásrólS1E09 – MÁSODIK RÉSZ: SalesSkills: ...ha már érted milyen a jó hunter sales profil, most mellé tesszük a vezetőit is. Kívánunk mély, önreflektív végignézéseket ツ⸻🔎 Rövid leírás:Mi a három legfontosabb tényező, ami meghatározza az igazán ütőképes, vezetni és fejleszteni tudó, eredményeket szállítani képes sales vezetőt?Ja, hogy nem is elég 3 tényező?Ebben az adásban dr. Andrejka Zoltán (Quantille) visszatérő vendégként segít megérteni, hogy...
2025-11-1026 min
#kifogásoknélkül ÜZLETI podcastSalesSkills 1/2: Ha jó értékesítőt keresel, nézd meg ezt az adást! 💣PHOENIXAD Consulting: Kifogások nélkül – Üzleti podcast a változásrólS1E09 – ELSŐ RÉSZ: SalesSkills: Ha jó értékesítőt keresel, hallgasd meg ezt az adást!⸻🔎 Rövid leírás:Mi a három legfontosabb tényező, ami alapján érdemes eldönteni, felvegyél-e egy értékesítőt – vagy sem?Ebben az adásban dr. Andrejka Zoltán (Quantille) visszatérő vendégként segít megérteni, hogyan ismerhető fel az ideális „hunter” típusú értékesítő – és milyen kompromisszumokkal jár, ha valakinél ezek nincsenek meg. Dulkai Miklós sales tanácsadó kompromisszumok nélkül keresi...
2025-10-2127 min
Smart Business Growth with Nicky MiklósSeason 4 TrailerSeason 4 of the Smart Business Growth Podcast is here.I’m Nicky Miklós, and this season, we’re tackling the real roadblocks to business growth - inconsistent sales, reactive teams, clunky or non-existent sales systems, and leadership stretched way too thin.If it feels like you're building the plane while flying it, you're not alone. This season is about shifting from chaos to clarity, from reactive to proactive.Expect real talk, expert insights, and practical frameworks to help you scale sales, build capability across your team, and lead without burning out.Bec...
2025-10-1004 min
The Deep DiveEpisode 216: Collapse, Trauma and Solidarity w/Ginie Servant-Miklos & Pamela ArmitagePhilip welcomes Ginie Servant-Miklos author of Pedagogies of Collapse and Pamela Armitage, Chief Impact Officer at Studium Violentiae and Violence Prevention, Trauma and Defense Educator to the show to discuss the specific ways that trauma acts on and reinforces challenges to solidarity.
The Drop – The segment of the show where Philip and his guest share tasty morsels of intellectual goodness and creative musings.
Philip’s Drop:
Eyes of the Prize (MAX/PBS)
Columbus & Other Cannibals – Jack D. Forbes
Ginie’s Drop:
The work of G.D.H Cole
http...
2025-03-061h 12Smart Business Growth with Nicky MiklósWhy Perfectionism Isn't the Key to Success with Lynne CazalyIn this episode, Lynn challenges the widely held belief that perfectionism and high performance are connected. She explains that putting in more effort doesn’t always equate to better results, introducing concepts like the Pareto principle and the law of diminishing returns. Lynn also delves into how old work cultures, focused on hard work and perfectionism, can hinder productivity. She encourages leaders to redefine success, embrace new ways of working, and understand that a well-defined "done" is better than endless striving for perfection.Episode Highlights:Debunking the myth: Perfectionism vs. high performance.Introduction to the Pareto pr...
2024-09-1031 minSmart Business Growth with Nicky MiklósThe 70-20-10 Rule, a Framework for SuccessIn this episode, Nicky and Ness delve into the often misunderstood concept of high performance in business. They discuss what high performance truly means and why it's crucial to define it clearly within your team. They also introduce a powerful framework to help businesses achieve and maintain high performance without burning out.Episode Highlights:Understanding High Performance: The importance of a clear, shared definition within your team.70-20-10 Framework: A balanced approach where 70% is results, 20% is being a person of influence, and 10% is grace.Clarity and Communication: How to communicate expectations effectively to avoid misalignment...
2024-09-0326 min
It Takes Heart05. A Dentist's Family Adventure through a Neurodiverse LensImagine balancing a thriving dental career while exploring the natural wonders of Western Australia and homeschooling your kids on the road... In this episode of "It Takes Heart," we sit down with Ellen Rogers, a dedicated dentist currently working with Cornerstone in Geraldton. Ellen speaks about her life pivot to locum dentistry after a severe foot injury during pandemic lockdowns, reigniting her passion for her profession.Ellen dives into the unique contributions of neurodivergent professionals in dentistry and the critical role of locum dentists in regional areas. She challenges stereotypes, showing how locum roles can d...
2024-09-0343 minSmart Business Growth with Nicky MiklósFrom Doers to Decision Makers: Empowering Your TeamIn this episode, the focus is on setting up teams for peak performance by transitioning them from mere doers to empowered decision-makers. The discussion highlights the importance of creating an environment and culture that encourages team members to take ownership and make confident decisions. The episode also explores how a positive workplace culture can lead to increased revenue and productivity.Episode Highlights:The impact of team empowerment on business growth and revenue.Differences between doers and decision-makers in a team setting.The negative effects of micromanagement on employee motivation.The Critical Alignment Model: Environment, Structure, Implementation...
2024-08-2721 minSmart Business Growth with Nicky MiklósWealth Building Wisdom with Christine LusherIn this episode, Nicky, Ness and their guest Christine delve into the intricacies of smart growth in business, focusing particularly on profit and financial planning. They explore the evolution of financial priorities from corporate careers to entrepreneurship, debunk myths surrounding financial planners, and highlight the importance of proactive wealth management at every life stage.Episode Highlights:The significance of profit and financial management in both corporate and entrepreneurial pursuits.The pivotal role of financial planners in navigating complex financial landscapes, especially during life transitions.Dispelling misconceptions about financial planners and understanding the value they bring beyond...
2024-08-2027 min
It Takes Heart04. Husband and Wife Nursing Couple Travel the WorldIn this episode, we sit down with the married RN duo, Helen and Nigel Naylor, whose careers have spanned Australia, New Zealand, the UK, and the Middle East. Explore the complexities and nuances of providing healthcare in remote areas through Helen's firsthand experiences in Kalbarri. With no on-site doctors, healthcare providers must step up with high autonomy and adaptability. Hear about the intricacies of healthcare leadership and the pressures of adapting to new environments on short-term contracts. Helen and Nigel discuss the personal motivations that drive them, such as staying connected with family, and...
2024-08-2045 minSmart Business Growth with Nicky MiklósThe ROI of Coaching and Why It’s Worth the InvestmentIn this episode, Nicky and Ness delve into the essential topic of creating a coaching culture within your business. They discuss the differences between coaching, mentoring, and training, and highlight the profound impact coaching can have on team performance and individual confidence.Episode Highlights:Definition of Coaching: Explaining what coaching is and debunking common myths.Benefits of Coaching: Increased self-confidence, improved work performance, and enhanced communication skills.Coaching vs. Mentoring: Understanding the distinct roles and benefits of each.Practical Insights: How to incorporate a coaching culture without overwhelming your schedule.Personal Stories: Real-life examples...
2024-08-1328 minSmart Business Growth with Nicky MiklósThe Hidden Power of Positive StressIn this episode, Nicky and Ness delve into the often-overlooked positive aspects of chaos and stress in business. They explore the concept of "beautiful chaos," where stress can be beneficial if managed well, and distinguish between positive and negative stress, offering insights on how to harness stress for business growth.Episode HighlightsThe Dual Nature of Stress: Differentiating between positive and negative stress and their impacts on business.Success Formula: Importance of clear direction and goal setting in creating positive stress and momentum.Defeat Formula: How lack of direction leads to destructive chaos and...
2024-08-0621 min
It Takes Heart03. A Limitless Life with Dr Dinesh Palipana OAMCW//Mental Health Issues We are excited to bring you this inspiring story, but with that, comes the guests truthful account of his mental health challenges and paralysing depression. If you feel you could be triggered by this content, you may want to skip this episode.Today's guest is an incredible human. As OAM and Queensland Australian of the Year, Dr Dinesh Palipana is a living demonstration of breaking down society barriers, particularly in the world of medicine. He was the first medical intern in Queensland with quadriplegia. He has reshaped the potential for...
2024-08-0543 minSmart Business Growth with Nicky MiklósLetting Go of the 'Work Harder' Mentality with Paul FarinaIn this episode, Nicky and Ness have a thought-provoking conversation with Paul Farina about redefining hard work and success. They explore shifting from the traditional 'work harder' mentality to a new paradigm focused on rhythm, flow, and sustainable performance in personal and professional life.Episode Highlights:Old Paradigm: Paul discusses the belief that hard work alone leads to success, sharing personal and cultural insights.Challenging Defaults: They explore the limits of working longer hours or increasing intensity when facing challenges.New Paradigm: Paul introduces a new approach centred...
2024-07-3041 minSmart Business Growth with Nicky MiklósAchieve 38% higher conversion rates with sales and marketing synergyIn this episode, the focus is on the crucial relationship between sales and marketing. Learn about practical strategies to integrate sales and marketing for improved conversion rates and customer retention.Episode Highlights:Statistics and Benefits: Aligning sales and marketing can lead to 38% higher conversion rates and a 36% increase in customer retention.Sales vs. Marketing Plans: The importance of having a distinct sales strategy alongside your marketing plan.Insights from a Webinar: Key takeaways from a recent sales and marketing masterclass with Bec Chappell.Nurturing Existing Clients: Strategies for maintaining and growing your current customer base to...
2024-07-2324 min
It Takes Heart02. Taking a Lap around Australia as a Remote Area NurseWhat happens when a nurse trades a stable job for a life on the road in a customised Land Cruiser? In this episode of It Takes Heart, we explore the inspiring journey of podcast guest India Priestley purchasing her "troopie" during the 2020 lockdowns and how her off-grid living setup has her creating a whole new community on the road.Through vivid recounts of hitchhiking adventures and heartwarming patient interactions, India paints a picture of the adaptability and resilience required for remote healthcare roles. These stories illuminate the deep personal connections formed in smaller communities and t...
2024-07-2247 min
It Takes Heart01. Happier Healthcare Recruitment with cmr CEO Sam MiklosBalancing your professional and personal life is no small feat – especially when your business partner is your spouse.Sam and Norbert Miklos started cmr with $100,000 and a hard deadline of one year to prove their concept.In this premiere episode of It Takes Heart, Sam recounts the couple’s tenacious journey from modest start-up to thriving recruitment powerhouse with more than 500 employees.She recounts her unorthodox path from luxury retail and occupational therapy to recruitment and how Norbert juggled a career in IT with their fledgling business.Sam also shares the less...
2024-07-2233 minSmart Business Growth with Nicky MiklósThe Four-Hour Workweek Reality CheckIn this episode, Nicky and Ness dive into the core reasons people start their own businesses and the reality that often follows. They discuss how the initial vision can get lost in the day-to-day grind and stress the importance of redefining what success looks like. This episode is a call to pause and reassess your business goals and personal values to create a fulfilling and balanced work life.Episode Highlights:The primary motivations for starting a business: vision, passion, and lifestyle.The disconnect between initial dreams and the day-to-day reality of running a business...
2024-07-1625 min
Behind the Brand®The Future of Global Banking with Miklós Dietz, Senior Partner, Managing Partner of Vancouver Office at McKinsey & CompanyS02:E08: The Future of Global Banking with Miklós Dietz, Senior Partner, Managing Partner of Vancouver Office at McKinsey & CompanyMiklós Dietz | Senior Partner, Managing Partner of Vancouver Office | The Future of Global Banking“Winning business models are not stuck in one sector.”— Miklós DietzThis time, on Behind the Brand, we sit down with Miklós Dietz. Miklós leads the Global Banking Strategy and Innovation team at McKinsey. He is also the managing partner of McKinsey’s Vancouver Offi...
2024-07-1648 minSmart Business Growth with Nicky MiklósThe CEO's Loneliness Epidemic with Mel KettleIn this episode, Mel Kettle, Nicky and Ness delve into the significance of establishing boundaries in the workplace and its impact on performance and well-being. Mel shares insightful anecdotes and practical strategies, urging leaders to rethink traditional work cultures and prioritize employee health and happiness.Episode Highlights:Understanding Workplace Boundaries: Mel explores the concept of boundaries in the workplace, emphasising the importance of respecting personal and organisational limits.Leadership Impact: The discussion highlights the role of leaders in fostering a culture of respect and balance, drawing from personal experiences and industry insights.Case Studies...
2024-07-0932 minSmart Business Growth with Nicky MiklósAddicted to Success: The Entrepreneur's DilemmaIntroduction: In this episode, Ness and Nicky delve into the often-overlooked downside of reaching peak business momentum. While a smoothly running business is the goal, it can lead to feelings of insignificance and withdrawal for business owners who are no longer the centre of attention. They explore the psychological impacts and the addiction to being needed, offering insights and strategies for maintaining a healthy balance.Episode Highlights:The Ideal Business State: Discussion on achieving a smoothly running business and the implications for the business owner.The Downside of Not Being Needed: The psychological impact of stepping...
2024-07-0230 minSmart Business Growth with Nicky MiklósBeyond the Beanbags: Real Talk on Business CultureIn this episode of "Thrive in Business Together with Nicky and Ness," the hosts dive into the concept of "vibe" in the business world. Drawing inspiration from the classic movie "The Castle," they explore how the vibe or culture of a business can significantly impact performance and employee satisfaction. Nicky and Ness share practical insights for business owners and leaders aiming to cultivate a positive and high-performing work environment.Episode HighlightsDefining the Vibe: Nicky and Ness discuss the importance of understanding the vibe or culture of a business, using analogies and real-life examples to illustrate...
2024-06-2525 minSmart Business Growth with Nicky MiklósHigh Performance ‘Teaming’ Insights from Dr. Amy SilverIn this episode, Nicky and Ness explore the concept of high-performance teaming with Dr Amy Silver. Dr Silver delves into the importance of nurturing psychological safety within teams and shares valuable insights on fostering an environment where individuals can thrive collectively.Episode Highlights:Defining High-Performance Teaming: Dr Silver explains the shift from individual performance to team dynamics, emphasising the role of collective responsibility in achieving success.Qualities of Successful Teaming: The discussion explores attributes such as self-awareness, facilitation skills, and creating a safe space for diverse perspectives.Overcoming Barriers...
2024-06-1832 minSmart Business Growth with Nicky MiklósDo you know about the Growth vs. Profit dilemma?In this episode, Nicky and Ness delve into the recent Australian Company Director's Sentiment Index, uncovering critical insights into the current challenges faced by businesses. From shifting economic concerns to the paradox of profitable businesses failing, they dissect key statistics and discuss actionable strategies for navigating the intricate landscape of business finances.Episode Highlights:Shifting Priorities: Explore the transition from labor shortages to cost of living pressures as the primary economic challenge for Australian businesses.Understanding Business Failure: Uncover the surprising statistics behind business failures and the role profitability plays in success.
2024-06-1122 minSmart Business Growth with Nicky MiklósFrom Order Takers to Rainmakers, a Proactive Sales CultureWelcome back to "Smart Business Growth" In this episode, Nicky and Ness delve into the intricate world of sales, exploring common pitfalls and offering actionable insights for business owners. From reliance on the business owner to reactive sales teams, they dissect four key problems and their impacts, urging listeners to assess these problems in their businesses. Tune in for invaluable strategies to revolutionise your sales approach and unlock untapped growth potential.Episode HighlightsImpact on bottom line when sales hinge solely on the business owner.Assessing self-reliance on a scale from 0 to 10 for business...
2024-06-0417 minSmart Business Growth with Nicky MiklósHappiness as a Business Asset with Declan EdwardsIn this episode, Nicky and Ness delve into the world of workplace happiness with Declan, a happiness researcher and consultant. They explore why happiness in the workplace is crucial and discuss strategies for cultivating happiness within teams and organisations.Episode Highlights:Strategic Advantage: Happiness predicts organisational success, boosting profitability, productivity, and reducing turnover.Understanding Happiness: Emphasises eudemonic happiness—contentment, connection, and purpose.Workplace Dynamics: Challenges of finding happiness without autonomy over teams or leaders.Key Drivers: Relationships and purpose are crucial for workplace happiness.Measuring Ha...
2024-05-2845 minSmart Business Growth with Nicky MiklósChange Management: Overcoming Apathy & ResistanceIn this episode, Nicky and Ness delve into the complexities of change fatigue, a prevalent issue affecting leaders and teams alike. They begin by discussing the accelerating pace of change in today's world, emphasising the necessity for businesses to adapt and innovate continuously. Citing statistics from the Harvard Business Review and Gartner survey, they highlight the decline in employee willingness to support enterprise change, attributing it to increased uncertainty both in and out of the workplace.Nicky and Ness explore various factors driving change fatigue, including the innate human desire for certainty and the challenges of balancing...
2024-05-2128 minSmart Business Growth with Nicky MiklósEscaping Juggle Street: The Blueprint for Ongoing Business SuccessIn this episode, hosts Nicky and Ness explore the essential formula for business success, emphasising the critical balance between business, team, and personal growth. They uncover the trajectory of success, delving into the perturbation point where many leaders find themselves questioning their journey. From the challenges of "Juggle Street" to overcoming business chaos, they offer actionable strategies to shift towards peak performance and smart growth.Episode Highlights:The Trajectory of Success: The hosts highlight the correlation between longevity in business and achieving holistic success, including revenue, profit, personal growth, and team expansion.The Perturbation Point: They...
2024-05-1422 min