Shows
Delegate 2 Elevate – Get Sh!t DoneEpisode 30: Scaling Your Business with the CEO of OTM, Miles KailburnDiscover how to break free from administrative chaos and focus on what truly matters. Join Bonnie Schutz and Miles Kailburn as they dive deep into the art of delegation, sharing personal stories of business growth, overcoming challenges, and building high-performing teams. Learn practical strategies for scaling your business, leveraging talent, and transforming your entrepreneurial journey from overwhelmed to empowered.2025-07-0132 min
The Failure GapA Conversation With Miles Kailburn, CEO of OTMIn this conversation, Miles Kailburn, CEO of OTM, shares his leadership journey, emphasizing the importance of adaptability, service design, and fostering a culture of trust and curiosity within his team. He discusses the challenges of moving from agreement to alignment, the significance of micro-actions in maintaining that alignment, and the role of open communication in building trust. Miles highlights the need for leaders to stay curious and engage their teams in meaningful discussions to drive innovation and growth.TakeawaysAnswering the call of leadership is a worthwhile journey, even if you don't expect it.Pay attention...2024-10-2240 min
Pro Serv Podcast by Collective 54Episode 177 – Accidentally Running a Firm: A Journey from Freelancer to Boutique FirmIn this session we will delve into the fascinating story of transforming a lifestyle firm into a thriving boutique business. Miles Kailburn, Founder and CEO of OTM will share how and when the decision was made to shift from a freelancer model to a true boutique, to today’s efforts to scale the firm. Discover the challenges, strategies, and lessons learned along the way, and gain valuable insights for your own business transformation.
2024-07-1219 minPro Serv Podcast by Collective 54Episode 138 – Journey Maps: What Are They, How Are They Used, and Why Every Professional Service Firm Needs ThemQuality work is table stakes, not a competitive advantage. Lots of firms deliver quality work and many clients cannot tell the difference between great work and average work. In contrast, the client experience is a powerful differentiator. Very few firms can deliver outstanding client experience consistently. Those that can scale. The tool they use to do so is called a journey map.
Attend this session and learn from Collective 54 member Miles Kailburn, Chief Executive Officer at Old Town Media, what a journey map is, and how to create and use them effectively.
https;//www.collective54.c...2023-09-0816 min
The LoCo ExperienceBONUS #4 | May 2022 Blog - Relationship VitaminsThis month, I’m reflecting on a pair of conversations I’ve enjoyed recently on The LoCo Experience podcast, with a pair of married couples - Miles and Val Kailburn of Old Town Media, and Wally and Miriam Veigel of Wally’s Speed Shop. Interestingly, in both cases the business was started by one of the partners, and as it grew and needed more support - the other partner joined the business and helped take things to the next level. Both pairs exhibit strong relationships made even str...2022-05-2710 minThe LoCo ExperienceEXPERIENCE 64 | Miles and Vallene Kailburn, Founders and Chief Executive Officer and Chief Creative Officer of Old Town MediaMy guest on today's episode were Miles and Vallene Kailburn, Founders and Chief Executive Officer and Chief Creative Officer of Old Town Media located in Fort Collins. Old Town Media is the company that built my first website for my food trailer. Bear's backyard grill way back at the beginning of LoCo Think Tank.They've come a long way. We didn't really get into it, but they've won so many awards like Top 200 private companies, Top 100 women-owned companies, Best of Colorado, and many more, as well as a lifetime of service through Rotary Club, and volunteer boards.2022-05-231h 50