Shows
M365 Show PodcastThis M365 Feature Makes Old Training ObsoleteWhy are highly skilled professionals still wasting hours searching for features they’ve already been trained on? Traditional workshops and long instruction manuals don’t stick once you're back in the flow of daily work. The reality is, Microsoft 365 already has learning built into the tools you use every day—but most people don’t know it exists. Imagine training that happens in the exact moment you need it, without breaking your workflow. Let’s explore how modern learning is quietly replacing outdated methods, and why once you see it, you’ll never look at M365 the same way again.Why Training...
2025-08-2721 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyIs Your M365 Rollout Quietly Failing?Most companies think rolling out Microsoft 365 is job done. But here’s the kicker: adoption isn’t transformation. If your Teams channels look busy but collaboration still feels like email with emojis, you’re not alone. The hidden gap is cultural, not technical. And that gap is where your rollout begins to stall quietly. In this session, we’ll show you why M365 success only comes when technology, mindset, and organizational relationships move forward together—because if one lags, the tools don’t matter. So, is your M365 rollout quietly failing?The Hidden Trap of 'We Already Rolled Out M...
2025-08-2622 min
M365 Show PodcastIs Your M365 Rollout Quietly Failing?Most companies think rolling out Microsoft 365 is job done. But here’s the kicker: adoption isn’t transformation. If your Teams channels look busy but collaboration still feels like email with emojis, you’re not alone. The hidden gap is cultural, not technical. And that gap is where your rollout begins to stall quietly. In this session, we’ll show you why M365 success only comes when technology, mindset, and organizational relationships move forward together—because if one lags, the tools don’t matter. So, is your M365 rollout quietly failing?The Hidden Trap of 'We Already Rolled Out M365'Most leader...
2025-08-2622 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyGPT-5 in Copilot Fixes What Slowed You DownEver wonder why Outlook still feels slower than it should, or why Word insists on making you repeat the same edits over and over? Most of us just work around those frustrations. But now imagine Copilot actually anticipating your intent before you even finish typing. GPT-5 isn’t just faster—it changes what Copilot understands about your workflow. Stay with me, because in the next few minutes we’re going to unpack exactly where that leap starts to make your day smoother, and what problems it quietly eliminates that you’ve probably stopped noticing yourself.Why Our Daily M3...
2025-08-2519 min
M365 Show PodcastGPT-5 in Copilot Fixes What Slowed You DownEver wonder why Outlook still feels slower than it should, or why Word insists on making you repeat the same edits over and over? Most of us just work around those frustrations. But now imagine Copilot actually anticipating your intent before you even finish typing. GPT-5 isn’t just faster—it changes what Copilot understands about your workflow. Stay with me, because in the next few minutes we’re going to unpack exactly where that leap starts to make your day smoother, and what problems it quietly eliminates that you’ve probably stopped noticing yourself.Why Our Daily M365 Tools Still Fe...
2025-08-2519 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyGuest Access in M365: Brilliant or Broken?Here’s a brutal truth: every time you invite a guest into Microsoft 365, you might be exposing your data in ways your compliance team never signed off on. It’s not obvious, and that’s exactly the problem. Most organizations think they’ve got it locked down—until an audit proves otherwise. In this workshop, we’ll break down the hidden traps in M365 guest access, why permissions don’t always mean protection, and how to build a framework that keeps you secure and compliant without slowing your business down.Why Guest Access Looks Easy—Until It Isn’tOn s...
2025-08-2421 min
M365 Show PodcastGuest Access in M365: Brilliant or Broken?Here’s a brutal truth: every time you invite a guest into Microsoft 365, you might be exposing your data in ways your compliance team never signed off on. It’s not obvious, and that’s exactly the problem. Most organizations think they’ve got it locked down—until an audit proves otherwise. In this workshop, we’ll break down the hidden traps in M365 guest access, why permissions don’t always mean protection, and how to build a framework that keeps you secure and compliant without slowing your business down.Why Guest Access Looks Easy—Until It Isn’tOn stage, Microsoft makes gu...
2025-08-2421 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyZero Trust vs. User Freedom: Both Are BrokenHere’s the uncomfortable truth: Zero Trust is not the strongest security model. And giving every user total freedom isn’t the most productive option either. Both extremes are broken. If your M365 setup leans too far in either direction, you’re leaving gaps—or grinding productivity to a halt. In this workshop, I’ll show you how top-performing organizations hit the sweet spot: a perfectly tuned system where CISO, GDPR officer, and everyday user are all satisfied. The tradeoffs may surprise you, and the solution usually isn’t where most IT pros start looking.Why Extremes Always Fail
2025-08-2320 min
M365 Show PodcastZero Trust vs. User Freedom: Both Are BrokenHere’s the uncomfortable truth: Zero Trust is not the strongest security model. And giving every user total freedom isn’t the most productive option either. Both extremes are broken. If your M365 setup leans too far in either direction, you’re leaving gaps—or grinding productivity to a halt. In this workshop, I’ll show you how top-performing organizations hit the sweet spot: a perfectly tuned system where CISO, GDPR officer, and everyday user are all satisfied. The tradeoffs may surprise you, and the solution usually isn’t where most IT pros start looking.Why Extremes Always FailWhat happens if you go al...
2025-08-2320 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyAzure Logic Apps for AutomationEvery week, I hear the same frustration: 'I spend more time fixing broken processes than actually getting work done.' Sound familiar? The truth is, your organization already has the tools to cut repetitive tasks in half—you just might not be using them. Azure Logic Apps isn’t just another Microsoft buzzword. It’s the glue holding modern workflows together across M365, the Power Platform, and countless other services. Today, I’ll prove how a single Logic App can save hours each week by automating the busywork. But first, let’s look at why you’re drowning in manual steps...
2025-08-1922 min
M365 Show PodcastAzure Logic Apps for AutomationEvery week, I hear the same frustration: 'I spend more time fixing broken processes than actually getting work done.' Sound familiar? The truth is, your organization already has the tools to cut repetitive tasks in half—you just might not be using them. Azure Logic Apps isn’t just another Microsoft buzzword. It’s the glue holding modern workflows together across M365, the Power Platform, and countless other services. Today, I’ll prove how a single Logic App can save hours each week by automating the busywork. But first, let’s look at why you’re drowning in manual steps in the...
2025-08-1922 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyDev Tunnels in Visual Studio for Microsoft 365 App TestingEver built the perfect Teams app locally… only to realize your customer can’t test it without a painful deployment? What if you could make your laptop act like a secure cloud endpoint in under 3 minutes? Dev Tunnels in Visual Studio can do exactly that—but only if you configure them right. Today I’ll walk you through how to open your local services to the internet, securely, for Microsoft 365 testing—and the one setting that could accidentally expose your entire dev box if you miss it.What Dev Tunnels Really Are (and Why That Matters for M365 Apps...
2025-08-1721 min
M365 Show PodcastDev Tunnels in Visual Studio for Microsoft 365 App TestingEver built the perfect Teams app locally… only to realize your customer can’t test it without a painful deployment? What if you could make your laptop act like a secure cloud endpoint in under 3 minutes? Dev Tunnels in Visual Studio can do exactly that—but only if you configure them right. Today I’ll walk you through how to open your local services to the internet, securely, for Microsoft 365 testing—and the one setting that could accidentally expose your entire dev box if you miss it.What Dev Tunnels Really Are (and Why That Matters for M365 Apps)Most developers...
2025-08-1721 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyGoverned AI: Keeping Copilot Secure and CompliantIf you think Copilot only shows what you’ve already got permission to see—think again. One wrong Graph permission and suddenly your AI can surface data your compliance team never signed off on. The scary part? You might never even realize it’s happening.In this video, I’ll break down the real risks of unmanaged Copilot access—how sensitive files, financial spreadsheets, and confidential client data can slip through. Then I’ll show you how to lock it down using Graph permissions, DLP policies, and Purview—without breaking productivity for the people who actually need access.When Copilot...
2025-08-1622 min
M365 Show PodcastGoverned AI: Keeping Copilot Secure and CompliantIf you think Copilot only shows what you’ve already got permission to see—think again. One wrong Graph permission and suddenly your AI can surface data your compliance team never signed off on. The scary part? You might never even realize it’s happening.In this video, I’ll break down the real risks of unmanaged Copilot access—how sensitive files, financial spreadsheets, and confidential client data can slip through. Then I’ll show you how to lock it down using Graph permissions, DLP policies, and Purview—without breaking productivity for the people who actually need access.When Copilot Knows Too Much...
2025-08-1622 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyZero Trust by Design in Microsoft 365 & Dynamics 365If your Microsoft 365 tenant talks to Dynamics 365, Azure, and a handful of other SaaS tools, the attack surface is bigger than you think. The scary part? Most Zero Trust rollouts focus on a single product, ignoring the domino effect across connected systems. In the next few minutes, we’ll walk through why that’s a problem — and how ‘Zero Trust by Design’ treats your M365 and D365 environment as one interdependent whole. Because fixing just one wall in a multi-room building won’t protect you when the roof’s on fire.Zero Trust Is Not Just MFAMost peop...
2025-08-1622 min
M365 Show PodcastZero Trust by Design in Microsoft 365 & Dynamics 365If your Microsoft 365 tenant talks to Dynamics 365, Azure, and a handful of other SaaS tools, the attack surface is bigger than you think. The scary part? Most Zero Trust rollouts focus on a single product, ignoring the domino effect across connected systems. In the next few minutes, we’ll walk through why that’s a problem — and how ‘Zero Trust by Design’ treats your M365 and D365 environment as one interdependent whole. Because fixing just one wall in a multi-room building won’t protect you when the roof’s on fire.Zero Trust Is Not Just MFAMost people think they’ve “gone Zero Tr...
2025-08-1622 min
M365 Show PodcastFabric Governance Is Not What You ExpectIf you've ever felt lost tracking down who accessed which dataset in Microsoft 365, get ready: Fabric governance might look familiar, but there are some surprises you need to see. Is your M365 compliance experience enough to tame this new platform—or are there catches nobody told you about?Stick around. I'm going to show you exactly where Fabric borrows from M365, and where it changes the rules—sometimes when you least expect it.Why Fabric Governance Catches Admins Off GuardIf you’re coming from Microsoft 365, it’s easy to assume Fabric will just slot in under your usual admin workflow. You laun...
2025-08-0421 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyFabric Governance Is Not What You ExpectIf you've ever felt lost tracking down who accessed which dataset in Microsoft 365, get ready: Fabric governance might look familiar, but there are some surprises you need to see. Is your M365 compliance experience enough to tame this new platform—or are there catches nobody told you about?Stick around. I'm going to show you exactly where Fabric borrows from M365, and where it changes the rules—sometimes when you least expect it.Why Fabric Governance Catches Admins Off GuardIf you’re coming from Microsoft 365, it’s easy to assume Fabric will just slot in under...
2025-08-0421 min
M365 Show PodcastFabric Governance Is Not What You ExpectIf you've ever felt lost tracking down who accessed which dataset in Microsoft 365, get ready: Fabric governance might look familiar, but there are some surprises you need to see. Is your M365 compliance experience enough to tame this new platform—or are there catches nobody told you about?Stick around. I'm going to show you exactly where Fabric borrows from M365, and where it changes the rules—sometimes when you least expect it.Why Fabric Governance Catches Admins Off GuardIf you’re coming from Microsoft 365, it’s easy to assume Fabric will just slot in under...
2025-08-0421 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyMicrosoft Fabric: M365’s Missing Link?Ever thought Power BI, Synapse, and Data Factory were speaking different languages? What if one new platform could finally get all your Microsoft 365 data working together—without another pile of connectors or patchwork scripts? Today, we’re breaking down Microsoft Fabric, the hidden architecture that can actually give you a single source of truth with OneLake at the core. So, how does Fabric fit into the workflows you already use—and why should every M365 admin start paying attention right now?Fabric’s Big Promise: One Platform to Unify Your DataLet’s be honest: the data t...
2025-08-0422 min
M365 Show PodcastMicrosoft Fabric: M365’s Missing Link?Ever thought Power BI, Synapse, and Data Factory were speaking different languages? What if one new platform could finally get all your Microsoft 365 data working together—without another pile of connectors or patchwork scripts? Today, we’re breaking down Microsoft Fabric, the hidden architecture that can actually give you a single source of truth with OneLake at the core. So, how does Fabric fit into the workflows you already use—and why should every M365 admin start paying attention right now?Fabric’s Big Promise: One Platform to Unify Your DataLet’s be honest: the data t...
2025-08-0422 min
M365 Show PodcastMicrosoft Fabric: M365’s Missing Link?Ever thought Power BI, Synapse, and Data Factory were speaking different languages? What if one new platform could finally get all your Microsoft 365 data working together—without another pile of connectors or patchwork scripts? Today, we’re breaking down Microsoft Fabric, the hidden architecture that can actually give you a single source of truth with OneLake at the core. So, how does Fabric fit into the workflows you already use—and why should every M365 admin start paying attention right now?Fabric’s Big Promise: One Platform to Unify Your DataLet’s be honest: the data tools in Microsoft 365 have a way of m...
2025-08-0422 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyThe Hidden Map Connecting Users and Files in M365Have you ever wondered who’s really collaborating on your most sensitive files in Microsoft 365? Most admins see only fragments, but with Graph Explorer, you can trace every connection—from group memberships to the content users actually touch—across services like Teams, SharePoint, and OneDrive. Today, I’ll show you exactly how to map those hidden digital relationships. The patterns you uncover might just surprise you.Why Your M365 Data Isn’t as Isolated as You ThinkIf you’ve ever managed a Microsoft 365 tenant, you already know the basics: SharePoint for files, Teams for chat, OneDri...
2025-08-0321 min
M365 Show PodcastThe Hidden Map Connecting Users and Files in M365Have you ever wondered who’s really collaborating on your most sensitive files in Microsoft 365? Most admins see only fragments, but with Graph Explorer, you can trace every connection—from group memberships to the content users actually touch—across services like Teams, SharePoint, and OneDrive. Today, I’ll show you exactly how to map those hidden digital relationships. The patterns you uncover might just surprise you.Why Your M365 Data Isn’t as Isolated as You ThinkIf you’ve ever managed a Microsoft 365 tenant, you already know the basics: SharePoint for files, Teams for chat, OneDrive for personal storage. On the surface...
2025-08-0321 min
M365 Show PodcastThe Hidden Map Connecting Users and Files in M365Have you ever wondered who’s really collaborating on your most sensitive files in Microsoft 365? Most admins see only fragments, but with Graph Explorer, you can trace every connection—from group memberships to the content users actually touch—across services like Teams, SharePoint, and OneDrive. Today, I’ll show you exactly how to map those hidden digital relationships. The patterns you uncover might just surprise you.Why Your M365 Data Isn’t as Isolated as You ThinkIf you’ve ever managed a Microsoft 365 tenant, you already know the basics: SharePoint for files, Teams for chat, OneDri...
2025-08-0321 min
M365 Show PodcastStop Blind External Sharing—Catch It Before DisasterYou’ve spent months building a secure M365 environment, but one click can open the door to your entire document library. Frustrated by blind spots in SharePoint and OneDrive sharing?We’ll walk through a practical framework—policies, scripts, alerts—that lets you finally see and control what’s leaving your tenant, even at massive scale.Why Your Audit Settings Might Be Lying to YouIf you’ve ever opened your audit logs and felt a quiet sense of relief, thinking everything is covered—there’s a good chance you’re missing some of the biggest gaps. Most...
2025-08-0322 min
M365 Show PodcastStop Blind External Sharing—Catch It Before DisasterYou’ve spent months building a secure M365 environment, but one click can open the door to your entire document library. Frustrated by blind spots in SharePoint and OneDrive sharing?We’ll walk through a practical framework—policies, scripts, alerts—that lets you finally see and control what’s leaving your tenant, even at massive scale.Why Your Audit Settings Might Be Lying to YouIf you’ve ever opened your audit logs and felt a quiet sense of relief, thinking everything is covered—there’s a good chance you’re missing some of the biggest gaps. Most admins tick the auditing box in th...
2025-08-0322 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyStop Blind External Sharing—Catch It Before DisasterYou’ve spent months building a secure M365 environment, but one click can open the door to your entire document library. Frustrated by blind spots in SharePoint and OneDrive sharing?We’ll walk through a practical framework—policies, scripts, alerts—that lets you finally see and control what’s leaving your tenant, even at massive scale.Why Your Audit Settings Might Be Lying to YouIf you’ve ever opened your audit logs and felt a quiet sense of relief, thinking everything is covered—there’s a good chance you’re missing some of the biggest gaps. Most...
2025-08-0322 min
M365 Show PodcastDo You Trust Your M365 Resilience? Think AgainEver wondered what happens when just one M365 service goes down, but it drags the others with it? You're not alone. Today we're unpacking the tangled reality of M365 outages—and why your existing playbook might be missing the hidden dependencies that leave you scrambling. Think Exchange going dark is your only problem? Wait until SharePoint and Teams start failing, too. If you want to stop firefighting and start predicting, let’s walk through how real-world incident response demands more than ‘turn it off and back on again’.Why M365 Outages Are Never Just One ThingIf you...
2025-08-0320 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyDo You Trust Your M365 Resilience? Think AgainEver wondered what happens when just one M365 service goes down, but it drags the others with it? You're not alone. Today we're unpacking the tangled reality of M365 outages—and why your existing playbook might be missing the hidden dependencies that leave you scrambling. Think Exchange going dark is your only problem? Wait until SharePoint and Teams start failing, too. If you want to stop firefighting and start predicting, let’s walk through how real-world incident response demands more than ‘turn it off and back on again’.Why M365 Outages Are Never Just One ThingIf you...
2025-08-0320 min
M365 Show PodcastDo You Trust Your M365 Resilience? Think AgainEver wondered what happens when just one M365 service goes down, but it drags the others with it? You're not alone. Today we're unpacking the tangled reality of M365 outages—and why your existing playbook might be missing the hidden dependencies that leave you scrambling. Think Exchange going dark is your only problem? Wait until SharePoint and Teams start failing, too. If you want to stop firefighting and start predicting, let’s walk through how real-world incident response demands more than ‘turn it off and back on again’.Why M365 Outages Are Never Just One ThingIf you’ve ever watched a Teams ou...
2025-08-0320 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyYour SIEM Is Missing Critical M365 LogsEver wonder why your SIEM dashboards are telling only half the story on Microsoft 365 activity? You're not alone. The truth is, most out-of-the-box configurations miss critical M365 audit logs—leaving risky blind spots. Today, I'll show you exactly which logs Sentinel, Splunk, and others are skipping, why that matters, and how to truly close the gap.Stick around if you want your security monitoring to move beyond check-the-box compliance toward real, data-driven protection. Let’s make sure your SIEM finally sees what actually matters.Why Your SIEM Still Misses the Big PictureIf you’ve ever p...
2025-08-0222 min
M365 Show PodcastYour SIEM Is Missing Critical M365 LogsEver wonder why your SIEM dashboards are telling only half the story on Microsoft 365 activity? You're not alone. The truth is, most out-of-the-box configurations miss critical M365 audit logs—leaving risky blind spots. Today, I'll show you exactly which logs Sentinel, Splunk, and others are skipping, why that matters, and how to truly close the gap.Stick around if you want your security monitoring to move beyond check-the-box compliance toward real, data-driven protection. Let’s make sure your SIEM finally sees what actually matters.Why Your SIEM Still Misses the Big PictureIf you’ve ever p...
2025-08-0222 min
M365 Show PodcastYour SIEM Is Missing Critical M365 LogsEver wonder why your SIEM dashboards are telling only half the story on Microsoft 365 activity? You're not alone. The truth is, most out-of-the-box configurations miss critical M365 audit logs—leaving risky blind spots. Today, I'll show you exactly which logs Sentinel, Splunk, and others are skipping, why that matters, and how to truly close the gap.Stick around if you want your security monitoring to move beyond check-the-box compliance toward real, data-driven protection. Let’s make sure your SIEM finally sees what actually matters.Why Your SIEM Still Misses the Big PictureIf you’ve ever pulled up Sentinel or Splunk expect...
2025-08-0222 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyPowerShell Remoting Is NOT Just a CommandThink PowerShell Remoting is just about connecting and running commands in Microsoft 365? That’s what most admins believe—until something breaks, or security comes knocking. Today, we’re flipping the script.We’ll expose the hidden architecture behind secure, scalable remoting. Miss a step, and you’re looking at credential leaks or unreliable automation. Want to future-proof your scripts and sleep at night? Stay with me, because the first big mistake is one everyone makes.Why PowerShell Remoting is the Hidden Backbone of M365 ManagementLet’s be honest—most admins see PowerShell Remoting as just a way to...
2025-08-0222 min
M365 Show PodcastPowerShell Remoting Is NOT Just a CommandThink PowerShell Remoting is just about connecting and running commands in Microsoft 365? That’s what most admins believe—until something breaks, or security comes knocking. Today, we’re flipping the script.We’ll expose the hidden architecture behind secure, scalable remoting. Miss a step, and you’re looking at credential leaks or unreliable automation. Want to future-proof your scripts and sleep at night? Stay with me, because the first big mistake is one everyone makes.Why PowerShell Remoting is the Hidden Backbone of M365 ManagementLet’s be honest—most admins see PowerShell Remoting as just a way to...
2025-08-0222 min
M365 Show PodcastPowerShell Remoting Is NOT Just a CommandThink PowerShell Remoting is just about connecting and running commands in Microsoft 365? That’s what most admins believe—until something breaks, or security comes knocking. Today, we’re flipping the script.We’ll expose the hidden architecture behind secure, scalable remoting. Miss a step, and you’re looking at credential leaks or unreliable automation. Want to future-proof your scripts and sleep at night? Stay with me, because the first big mistake is one everyone makes.Why PowerShell Remoting is the Hidden Backbone of M365 ManagementLet’s be honest—most admins see PowerShell Remoting as just a way to get something done fast. Tas...
2025-08-0222 min
M365 Show PodcastDefender for M365 Isn't What You ThinkEver wonder why phishing emails still slip past your filters, even with Defender for M365 turned on? You're not alone. Today, we're breaking down exactly how Safe Links, ATP, and phishing detection actually work together—or miss the mark—inside Microsoft 365. Think you've set up everything just right? Let's see where threats can still find a way through, and why understanding the system as a whole makes all the difference for your business security.Unpacking the Defender for M365 Maze: Why Features Alone Don’t Save YouIf you’ve ever scrolled through the Defender for M365...
2025-08-0121 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyDefender for M365 Isn't What You ThinkEver wonder why phishing emails still slip past your filters, even with Defender for M365 turned on? You're not alone. Today, we're breaking down exactly how Safe Links, ATP, and phishing detection actually work together—or miss the mark—inside Microsoft 365. Think you've set up everything just right? Let's see where threats can still find a way through, and why understanding the system as a whole makes all the difference for your business security.Unpacking the Defender for M365 Maze: Why Features Alone Don’t Save YouIf you’ve ever scrolled through the Defender for M365...
2025-08-0121 min
M365 Show PodcastDefender for M365 Isn't What You ThinkEver wonder why phishing emails still slip past your filters, even with Defender for M365 turned on? You're not alone. Today, we're breaking down exactly how Safe Links, ATP, and phishing detection actually work together—or miss the mark—inside Microsoft 365. Think you've set up everything just right? Let's see where threats can still find a way through, and why understanding the system as a whole makes all the difference for your business security.Unpacking the Defender for M365 Maze: Why Features Alone Don’t Save YouIf you’ve ever scrolled through the Defender for M365 dashboard, you know the feeling—...
2025-08-0121 min
M365 Show PodcastForgotten Branding Settings That Break M365 ConsistencyEver noticed how your company logo looks perfect in Teams, but disappears when users hit the login screen or open SharePoint? We’re about to reveal why those tiny branding gaps can hurt trust and user confidence—and exactly where most businesses go wrong inside M365.Most admins fix the obvious settings and miss the hidden ones. Stick around and we’ll map out the real trouble spots you can’t afford to overlook if you want true, end-to-end consistency.The Hidden Cost of Forgetting Your BrandIf you’ve ever watched employees bounce from Teams to SharePoint to the login screen, ey...
2025-08-0122 min
M365 Show PodcastForgotten Branding Settings That Break M365 ConsistencyEver noticed how your company logo looks perfect in Teams, but disappears when users hit the login screen or open SharePoint? We’re about to reveal why those tiny branding gaps can hurt trust and user confidence—and exactly where most businesses go wrong inside M365.Most admins fix the obvious settings and miss the hidden ones. Stick around and we’ll map out the real trouble spots you can’t afford to overlook if you want true, end-to-end consistency.The Hidden Cost of Forgetting Your BrandIf you’ve ever watched employees bounce from Teams to S...
2025-08-0122 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyForgotten Branding Settings That Break M365 ConsistencyEver noticed how your company logo looks perfect in Teams, but disappears when users hit the login screen or open SharePoint? We’re about to reveal why those tiny branding gaps can hurt trust and user confidence—and exactly where most businesses go wrong inside M365.Most admins fix the obvious settings and miss the hidden ones. Stick around and we’ll map out the real trouble spots you can’t afford to overlook if you want true, end-to-end consistency.The Hidden Cost of Forgetting Your BrandIf you’ve ever watched employees bounce from Teams to S...
2025-08-0122 min
M365 Show PodcastShadow IT: The Mess Inside Your M365 TenantEver opened your M365 admin and wondered, "Where did *that* app come from?" If you're constantly chasing down mysterious Teams bots and shadow connectors, this is the right place. We're unpacking the mess that lurks behind every unmanaged Microsoft 365 tenant. Ready to see how your tenant transforms from a Wild West of shadow apps into a streamlined, secure workspace? Stick around as we show the actual steps that close those open doors—for good.What Chaos Looks Like: The Unfiltered State of Shadow ITIf you’ve ever glanced at your M365 sign-in logs and spot...
2025-08-0120 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyShadow IT: The Mess Inside Your M365 TenantEver opened your M365 admin and wondered, "Where did *that* app come from?" If you're constantly chasing down mysterious Teams bots and shadow connectors, this is the right place. We're unpacking the mess that lurks behind every unmanaged Microsoft 365 tenant. Ready to see how your tenant transforms from a Wild West of shadow apps into a streamlined, secure workspace? Stick around as we show the actual steps that close those open doors—for good.What Chaos Looks Like: The Unfiltered State of Shadow ITIf you’ve ever glanced at your M365 sign-in logs and spot...
2025-08-0120 min
M365 Show PodcastShadow IT: The Mess Inside Your M365 TenantEver opened your M365 admin and wondered, "Where did *that* app come from?" If you're constantly chasing down mysterious Teams bots and shadow connectors, this is the right place. We're unpacking the mess that lurks behind every unmanaged Microsoft 365 tenant. Ready to see how your tenant transforms from a Wild West of shadow apps into a streamlined, secure workspace? Stick around as we show the actual steps that close those open doors—for good.What Chaos Looks Like: The Unfiltered State of Shadow ITIf you’ve ever glanced at your M365 sign-in logs and spotted ten SaaS apps you swear you...
2025-08-0120 min
M365 Show PodcastClick-to-Run vs XML: You’re Doing M365 Deployment WrongEver wondered why your company’s Microsoft 365 deployments feel harder than they should? You hit 'next, next, finish' on Click-to-Run, only to discover key apps missing—or worse, users drowning in update notifications.If this sounds familiar, stick around. I’ll show you what really happens behind the scenes of Click-to-Run and how tweaking a single line in your XML can solve headaches you didn’t know you had.Click-to-Run: The Illusion of SimplicityYou click a few buttons, get the spinning wheel, and—just like that—Office is installed across your org. Click-to-Run makes it feel like anyone can deploy Microsoft 36...
2025-08-0120 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyClick-to-Run vs XML: You’re Doing M365 Deployment WrongEver wondered why your company’s Microsoft 365 deployments feel harder than they should? You hit 'next, next, finish' on Click-to-Run, only to discover key apps missing—or worse, users drowning in update notifications.If this sounds familiar, stick around. I’ll show you what really happens behind the scenes of Click-to-Run and how tweaking a single line in your XML can solve headaches you didn’t know you had.Click-to-Run: The Illusion of SimplicityYou click a few buttons, get the spinning wheel, and—just like that—Office is installed across your org. Click-to-Run makes it feel like...
2025-08-0120 min
M365 Show PodcastClick-to-Run vs XML: You’re Doing M365 Deployment WrongEver wondered why your company’s Microsoft 365 deployments feel harder than they should? You hit 'next, next, finish' on Click-to-Run, only to discover key apps missing—or worse, users drowning in update notifications.If this sounds familiar, stick around. I’ll show you what really happens behind the scenes of Click-to-Run and how tweaking a single line in your XML can solve headaches you didn’t know you had.Click-to-Run: The Illusion of SimplicityYou click a few buttons, get the spinning wheel, and—just like that—Office is installed across your org. Click-to-Run makes it feel like...
2025-08-0120 min
M365 Show PodcastStop Blaming M365—Your Network Is the CulpritI used to think tweaking M365 settings was the answer to every slow Teams call—until I watched our network diagrams and realized: that culprit isn’t in Redmond, it’s lurking in my own firewall.If you’ve patched, optimized, and toggled every policy but users still complain, it’s time for a behind-the-scenes look at what really drives cloud performance—your physical and virtual network. Ready to find the real bottleneck?Why the Blame Is Misplaced: Unmasking the Real BottleneckIf you manage M365 in just about any organization, you know the drill: Monday morning and the help desk lines start...
2025-07-3122 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyStop Blaming M365—Your Network Is the CulpritI used to think tweaking M365 settings was the answer to every slow Teams call—until I watched our network diagrams and realized: that culprit isn’t in Redmond, it’s lurking in my own firewall.If you’ve patched, optimized, and toggled every policy but users still complain, it’s time for a behind-the-scenes look at what really drives cloud performance—your physical and virtual network. Ready to find the real bottleneck?Why the Blame Is Misplaced: Unmasking the Real BottleneckIf you manage M365 in just about any organization, you know the drill: Monday morni...
2025-07-3122 min
M365 Show PodcastStop Blaming M365—Your Network Is the CulpritI used to think tweaking M365 settings was the answer to every slow Teams call—until I watched our network diagrams and realized: that culprit isn’t in Redmond, it’s lurking in my own firewall.If you’ve patched, optimized, and toggled every policy but users still complain, it’s time for a behind-the-scenes look at what really drives cloud performance—your physical and virtual network. Ready to find the real bottleneck?Why the Blame Is Misplaced: Unmasking the Real BottleneckIf you manage M365 in just about any organization, you know the drill: Monday morni...
2025-07-3122 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyYou’re Missing Critical M365 Compliance Data – Here’s WhyIf your compliance dashboards always seem a step behind, you’re not alone. Most standard tools skip over entire categories of critical risk, and manual reporting eats up hours only to deliver incomplete results.Today, you’ll see exactly which Microsoft Graph APIs hold your compliance blindspots and how to plug those gaps using scripts and Purview—no guesswork, just real answers that turn compliance chaos into clarity.Why Your Compliance Reports Miss the Big PictureLet’s start with that nagging feeling you get after a compliance audit: You’re staring at spreadsheets, exports, or the def...
2025-07-3123 min
M365 Show PodcastYou’re Missing Critical M365 Compliance Data – Here’s WhyIf your compliance dashboards always seem a step behind, you’re not alone. Most standard tools skip over entire categories of critical risk, and manual reporting eats up hours only to deliver incomplete results.Today, you’ll see exactly which Microsoft Graph APIs hold your compliance blindspots and how to plug those gaps using scripts and Purview—no guesswork, just real answers that turn compliance chaos into clarity.Why Your Compliance Reports Miss the Big PictureLet’s start with that nagging feeling you get after a compliance audit: You’re staring at spreadsheets, exports, or the default Microsoft 365 dashboards, but something...
2025-07-3123 min
M365 Show PodcastYou’re Missing Critical M365 Compliance Data – Here’s WhyIf your compliance dashboards always seem a step behind, you’re not alone. Most standard tools skip over entire categories of critical risk, and manual reporting eats up hours only to deliver incomplete results.Today, you’ll see exactly which Microsoft Graph APIs hold your compliance blindspots and how to plug those gaps using scripts and Purview—no guesswork, just real answers that turn compliance chaos into clarity.Why Your Compliance Reports Miss the Big PictureLet’s start with that nagging feeling you get after a compliance audit: You’re staring at spreadsheets, exports, or the def...
2025-07-3123 min
M365 Show PodcastM365 Branding Chaos? Graph Toolkit Fixes ThatHere’s a simple truth: most M365 front ends end up looking half-baked or dangerously off-brand. That messy authentication flow isn’t just annoying—it’s a risk.Today, I’ll walk you through how the Graph Toolkit gives you durable, secure M365 integration blocks—pre-built React components that drag and drop directly into your app. What really changes when you use these? Let’s break down how each component can standardize your UX and finally keep your boss, your users, and your compliance officer happy.Why Custom M365 Integrations Break DownIf you’ve ever stared at a...
2025-07-3122 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyM365 Branding Chaos? Graph Toolkit Fixes ThatHere’s a simple truth: most M365 front ends end up looking half-baked or dangerously off-brand. That messy authentication flow isn’t just annoying—it’s a risk.Today, I’ll walk you through how the Graph Toolkit gives you durable, secure M365 integration blocks—pre-built React components that drag and drop directly into your app. What really changes when you use these? Let’s break down how each component can standardize your UX and finally keep your boss, your users, and your compliance officer happy.Why Custom M365 Integrations Break DownIf you’ve ever stared at a...
2025-07-3122 min
M365 Show PodcastM365 Branding Chaos? Graph Toolkit Fixes ThatHere’s a simple truth: most M365 front ends end up looking half-baked or dangerously off-brand. That messy authentication flow isn’t just annoying—it’s a risk.Today, I’ll walk you through how the Graph Toolkit gives you durable, secure M365 integration blocks—pre-built React components that drag and drop directly into your app. What really changes when you use these? Let’s break down how each component can standardize your UX and finally keep your boss, your users, and your compliance officer happy.Why Custom M365 Integrations Break DownIf you’ve ever stared at an M365-connected app and wondered...
2025-07-3122 min
M365 Show PodcastStop Trusting Default M365 Limits—They’ll Fail YouEver wonder why your Power Automate flows suddenly stop—or SharePoint refuses to play nice with large lists? You’re not the only one. Today, we’ll break down the hidden ways M365 service limits can quietly wreck even your smartest cloud solutions—before you see a single warning.Get ready to see how exceeding a limit in one corner of Microsoft 365 can spark issues everywhere else. Stick around, because I’ll show you the essential strategies you need to work with these limits, not against them.The Domino Effect: How One Limit Can Wreck Your Whole M365 WorkflowIf you've ever fixed...
2025-07-3122 min
M365 Show PodcastStop Trusting Default M365 Limits—They’ll Fail YouEver wonder why your Power Automate flows suddenly stop—or SharePoint refuses to play nice with large lists? You’re not the only one. Today, we’ll break down the hidden ways M365 service limits can quietly wreck even your smartest cloud solutions—before you see a single warning.Get ready to see how exceeding a limit in one corner of Microsoft 365 can spark issues everywhere else. Stick around, because I’ll show you the essential strategies you need to work with these limits, not against them.The Domino Effect: How One Limit Can Wreck Your Whole M365 Workf...
2025-07-3122 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyStop Trusting Default M365 Limits—They’ll Fail YouEver wonder why your Power Automate flows suddenly stop—or SharePoint refuses to play nice with large lists? You’re not the only one. Today, we’ll break down the hidden ways M365 service limits can quietly wreck even your smartest cloud solutions—before you see a single warning.Get ready to see how exceeding a limit in one corner of Microsoft 365 can spark issues everywhere else. Stick around, because I’ll show you the essential strategies you need to work with these limits, not against them.The Domino Effect: How One Limit Can Wreck Your Whole M365 Workf...
2025-07-3122 min
M365 Show PodcastM365 Telemetry: Useless Noise or Pure Gold?Have you ever stared at a mountain of Microsoft 365 audit logs and wondered, ‘Is any of this actually useful, or am I just drowning in digital noise?’ You’re not alone. Today, let’s crack open some doors most admins just peek through—tying together Azure AD logs, Teams data, and SharePoint metrics. By the end, you’ll see how these scattered points actually fit together, and why you might be missing signals hiding in plain sight.The Noisy Data Trap: Why Most M365 Telemetry Gets IgnoredLet’s be honest: when you first open the Microsoft 365 admin portal, it looks like someone d...
2025-07-3121 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyM365 Telemetry: Useless Noise or Pure Gold?Have you ever stared at a mountain of Microsoft 365 audit logs and wondered, ‘Is any of this actually useful, or am I just drowning in digital noise?’ You’re not alone. Today, let’s crack open some doors most admins just peek through—tying together Azure AD logs, Teams data, and SharePoint metrics. By the end, you’ll see how these scattered points actually fit together, and why you might be missing signals hiding in plain sight.The Noisy Data Trap: Why Most M365 Telemetry Gets IgnoredLet’s be honest: when you first open the Microsoft...
2025-07-3121 min
M365 Show PodcastM365 Telemetry: Useless Noise or Pure Gold?Have you ever stared at a mountain of Microsoft 365 audit logs and wondered, ‘Is any of this actually useful, or am I just drowning in digital noise?’ You’re not alone. Today, let’s crack open some doors most admins just peek through—tying together Azure AD logs, Teams data, and SharePoint metrics. By the end, you’ll see how these scattered points actually fit together, and why you might be missing signals hiding in plain sight.The Noisy Data Trap: Why Most M365 Telemetry Gets IgnoredLet’s be honest: when you first open the Microsoft...
2025-07-3121 min
M365 Show PodcastMicrosoft 365 CLI: The Shortcut No Manager Talks AboutAre you still jumping between PowerShell, Admin Centers, and browser tabs just to keep your M365 environment sane? What if there was one tool that cut through all the noise—and it worked no matter if you’re running Windows, macOS, or Linux?Stay put—because I’ll show you the cross-platform shortcut that admins everywhere are quietly adopting to streamline Microsoft 365 management. You might never look at your workflow the same way again.The Usual Tools: Why Juggling PowerShell and Admin Centers Isn’t EnoughIf you’re managing Microsoft 365, I’d bet you’re already a multitasking expert. You’ve probably closed...
2025-07-3021 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyMicrosoft 365 CLI: The Shortcut No Manager Talks AboutAre you still jumping between PowerShell, Admin Centers, and browser tabs just to keep your M365 environment sane? What if there was one tool that cut through all the noise—and it worked no matter if you’re running Windows, macOS, or Linux?Stay put—because I’ll show you the cross-platform shortcut that admins everywhere are quietly adopting to streamline Microsoft 365 management. You might never look at your workflow the same way again.The Usual Tools: Why Juggling PowerShell and Admin Centers Isn’t EnoughIf you’re managing Microsoft 365, I’d bet you’re already a mul...
2025-07-3021 min
M365 Show PodcastMicrosoft 365 CLI: The Shortcut No Manager Talks AboutAre you still jumping between PowerShell, Admin Centers, and browser tabs just to keep your M365 environment sane? What if there was one tool that cut through all the noise—and it worked no matter if you’re running Windows, macOS, or Linux?Stay put—because I’ll show you the cross-platform shortcut that admins everywhere are quietly adopting to streamline Microsoft 365 management. You might never look at your workflow the same way again.The Usual Tools: Why Juggling PowerShell and Admin Centers Isn’t EnoughIf you’re managing Microsoft 365, I’d bet you’re already a mul...
2025-07-3021 min
M365 Show PodcastViva Connections: Automate What You Thought Was ManualEver wondered why your Viva deployment feels half-finished, despite all the hype? Most organizations barely scratch the surface of what Viva APIs can actually do. Today, we're going deep—I'll show you how to automate your own custom learning modules, auto-publish organization-wide news, and weave your company knowledge straight into Viva Topics using real API calls.If you're tired of manual data entry and want to make Viva work for your business—not the other way around—you’re in the right place.Breaking the Authentication Barrier: Real-World API Access Without HeadachesIf you’ve ever tried to connect to a Viva API a...
2025-07-3022 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyViva Connections: Automate What You Thought Was ManualEver wondered why your Viva deployment feels half-finished, despite all the hype? Most organizations barely scratch the surface of what Viva APIs can actually do. Today, we're going deep—I'll show you how to automate your own custom learning modules, auto-publish organization-wide news, and weave your company knowledge straight into Viva Topics using real API calls.If you're tired of manual data entry and want to make Viva work for your business—not the other way around—you’re in the right place.Breaking the Authentication Barrier: Real-World API Access Without HeadachesIf you’ve ever tried...
2025-07-3022 min
M365 Show PodcastViva Connections: Automate What You Thought Was ManualEver wondered why your Viva deployment feels half-finished, despite all the hype? Most organizations barely scratch the surface of what Viva APIs can actually do. Today, we're going deep—I'll show you how to automate your own custom learning modules, auto-publish organization-wide news, and weave your company knowledge straight into Viva Topics using real API calls.If you're tired of manual data entry and want to make Viva work for your business—not the other way around—you’re in the right place.Breaking the Authentication Barrier: Real-World API Access Without HeadachesIf you’ve ever tried...
2025-07-3022 min
M365 Show PodcastModern Auth in M365 is a Maze—Here’s the MapTere’s something that catches everyone off guard: your Conditional Access policy might be perfect—but there’s a secret relay between MSAL and token refresh that quietly overrides it. In this episode, I’ll show you the unseen handshake that actually controls Modern Authentication in M365—and what it means for business-critical workflows.The Hidden Workings of Sign-In: Azure AD’s Trust MachineIt’s easy to assume that logging into M365 is nothing more than submitting your password and waiting for the green light. I think we’ve all watched users fly through the sign-in screen and move on with their day...
2025-07-3022 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyModern Auth in M365 is a Maze—Here’s the MapTere’s something that catches everyone off guard: your Conditional Access policy might be perfect—but there’s a secret relay between MSAL and token refresh that quietly overrides it. In this episode, I’ll show you the unseen handshake that actually controls Modern Authentication in M365—and what it means for business-critical workflows.The Hidden Workings of Sign-In: Azure AD’s Trust MachineIt’s easy to assume that logging into M365 is nothing more than submitting your password and waiting for the green light. I think we’ve all watched users fly through the sign-in scre...
2025-07-3022 min
M365 Show PodcastModern Auth in M365 is a Maze—Here’s the MapTere’s something that catches everyone off guard: your Conditional Access policy might be perfect—but there’s a secret relay between MSAL and token refresh that quietly overrides it. In this episode, I’ll show you the unseen handshake that actually controls Modern Authentication in M365—and what it means for business-critical workflows.The Hidden Workings of Sign-In: Azure AD’s Trust MachineIt’s easy to assume that logging into M365 is nothing more than submitting your password and waiting for the green light. I think we’ve all watched users fly through the sign-in scre...
2025-07-3022 min
M365 Show PodcastStop Guessing: Link M365 To Real Business ResultsYou’re pulling daily audit logs, tracking Teams messages, exporting activity from Power BI—and yet, your execs still ask, “So what?” If you’re tired of guessing how M365 usage impacts your KPIs, this is for you.We’re about to map real business value, not just usage stats. If you want to see how your workflows tie directly to outcomes, keep watching.Why M365 Usage Stats Don’t Tell the Whole StoryIf you’ve ever built a dashboard stuffed full of SharePoint file uploads and Teams chat volumes, but then had that awkward moment i...
2025-07-3021 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyStop Guessing: Link M365 To Real Business ResultsYou’re pulling daily audit logs, tracking Teams messages, exporting activity from Power BI—and yet, your execs still ask, “So what?” If you’re tired of guessing how M365 usage impacts your KPIs, this is for you.We’re about to map real business value, not just usage stats. If you want to see how your workflows tie directly to outcomes, keep watching.Why M365 Usage Stats Don’t Tell the Whole StoryIf you’ve ever built a dashboard stuffed full of SharePoint file uploads and Teams chat volumes, but then had that awkward moment i...
2025-07-3021 min
M365 Show PodcastStop Guessing: Link M365 To Real Business ResultsYou’re pulling daily audit logs, tracking Teams messages, exporting activity from Power BI—and yet, your execs still ask, “So what?” If you’re tired of guessing how M365 usage impacts your KPIs, this is for you.We’re about to map real business value, not just usage stats. If you want to see how your workflows tie directly to outcomes, keep watching.Why M365 Usage Stats Don’t Tell the Whole StoryIf you’ve ever built a dashboard stuffed full of SharePoint file uploads and Teams chat volumes, but then had that awkward moment in a meeting when someone asks, “B...
2025-07-3021 min
M365 Show PodcastCustom Connectors: Breaking the M365 Search BarrierHere’s a challenge: Can you find a contract stored in a legacy database, a support ticket in ServiceNow, and a conversation in Teams—all with the same Microsoft 365 search bar? Most organizations can’t. But what if you could? This isn’t just a ‘nice to have’; it could completely change how you access knowledge and make decisions.What’s Hiding in Your Data? The High Cost of Invisible KnowledgeIf you’ve ever tracked down a stray invoice for your CTO, you know the feeling: you get a ping—leadership needs an answer, fast. You start wi...
2025-07-3021 min
M365 Show PodcastCustom Connectors: Breaking the M365 Search BarrierHere’s a challenge: Can you find a contract stored in a legacy database, a support ticket in ServiceNow, and a conversation in Teams—all with the same Microsoft 365 search bar? Most organizations can’t. But what if you could? This isn’t just a ‘nice to have’; it could completely change how you access knowledge and make decisions.What’s Hiding in Your Data? The High Cost of Invisible KnowledgeIf you’ve ever tracked down a stray invoice for your CTO, you know the feeling: you get a ping—leadership needs an answer, fast. You start with SharePoint but come up empty. The...
2025-07-3021 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyCustom Connectors: Breaking the M365 Search BarrierHere’s a challenge: Can you find a contract stored in a legacy database, a support ticket in ServiceNow, and a conversation in Teams—all with the same Microsoft 365 search bar? Most organizations can’t. But what if you could? This isn’t just a ‘nice to have’; it could completely change how you access knowledge and make decisions.What’s Hiding in Your Data? The High Cost of Invisible KnowledgeIf you’ve ever tracked down a stray invoice for your CTO, you know the feeling: you get a ping—leadership needs an answer, fast. You start wi...
2025-07-3021 min
M365 Show with Mirko Peters - Microsoft 365 Digital Workplace DailyIntune: Zero-Touch Deployments Aren’t One-Size-Fits-AllThink zero-touch deployment is set-and-forget? Here’s the surprise: what works for your sales team probably breaks for your engineers and could leave C-level devices wide open. I’ll show you how one-size-fits-all fails fast—and exactly how to turn Intune into a precision tool, not a blunt instrument. Are you ready to stop firefighting those unique user tickets?Why Zero-Touch Often Misses the MarkIf you’ve ever rolled out what you thought was the perfect zero-touch policy—just to watch your helpdesk queue double overnight—you’re not alone. Zero-touch, at least on paper, makes a...
2025-07-2919 min
M365 Show PodcastIntune: Zero-Touch Deployments Aren’t One-Size-Fits-AllThink zero-touch deployment is set-and-forget? Here’s the surprise: what works for your sales team probably breaks for your engineers and could leave C-level devices wide open. I’ll show you how one-size-fits-all fails fast—and exactly how to turn Intune into a precision tool, not a blunt instrument. Are you ready to stop firefighting those unique user tickets?Why Zero-Touch Often Misses the MarkIf you’ve ever rolled out what you thought was the perfect zero-touch policy—just to watch your helpdesk queue double overnight—you’re not alone. Zero-touch, at least on paper, makes a...
2025-07-2919 min