Shows
Golf Business PodcastEpisode 100: Jay Karen (CEO, NGCOA) and Don Rea, PGA (President, PGA of America) | TagmarshalOn a recent ‘Golf Business LIVE’, Jay Karen (CEO, NGCOA) and Don Rea, PGA (President, PGA of America) reacted to National Golf Day 2025 and gave updates on legislative items that were covered in D.C. that could impact your golf business. Hear updates on key items crossing Jay Karen's desk, including potential legislation against the practice of dynamic pricing in CA, protective measures for owners from bad actors, bots and other threats in the tee-time acquisition market, and much more! Then, ‘Golf Business LIVE with Michael Williams - powered by Tagmarshal’ returned with a House Chat featurin...
2025-07-111h 05Golf Business PodcastEpisode 99: Paul Sullivan (Golf Digest + New York Times Contributor) | Toptracer + Reimagine GolfJay Karen (CEO, NGCOA) and Don Rea, PGA (President, PGA of America) cover the top stories and emerging headlines across the golf industry with special guest Paul Sullivan, an author, former New York Times columnist, and current Golf Digest contributor. Listen in as they dive into his recent article detailing where forthcoming policies from our country's new administration will intersect with the golf industry and, more importantly, your golf business. Then Golf Business LIVE with Michael Williams - powered by Tagmarshal returns with a House Chat featuring Marc Williams, Head of Sales Operations, Toptracer, North America...
2025-04-071h 11Golf Business PodcastEpisode 98: Don Rea + Jay Karen (2024 Recap) | Ronnie Miles (NGCOA)Join Jay Karen (NGCOA CEO) and Don Rea, PGA (Owner, Augusta Ranch GC) as we put a bow on another eventful year in the golf industry. Not only is this the FINAL episode of 2024, but it's also the FIRST for Don Rea as President of the PGA of America. Find out what's on Don's radar, and the role course owners from coast to coast play in continuing to strengthen our industry. Plus, Jay and Don review the top stories of 2024 and look ahead to how these items could positively or negatively impact your golf business in 2025.
2024-12-201h 25Golf Business PodcastEpisode 97: Ross Liggett + Del Ratcliffe (AI Conversation) | Mike Bremer (Relay)Listen in as Jay Karen (CEO, NGCOA) and Don Rea, PGA (Vice President, PGA of America) welcome special guests Ross Liggett, Founder and Managing Partner at Metolius Golf, and Del Ratcliffe, COO of Pinnacle Golf Properties and President of CourseRev AI to the show. Listen in as they cover all corners of AI in this episode of Golf Business LIVE – including a look at how golfers are currently engaging with AI, how owner/operators are relying on AI, and all areas in between. Then Episode 5 of 2024 Golf Business LIVE – Tech Talks returns with special guest Mike...
2024-10-211h 19
The ModGolf PodcastFun is The Leading Message - Jay Karen, CEO at The NGCOA"When you take those trend lines of the supply side of the American golf industry, it would not be surprising if 75 years from now we have 10,000 golf courses not 15,000, and we have 5,000 golf cafes like there are in South Korea. So if the future we will have a very different mix of supply of golf experiences in America."... Jay Karen, CEO at The NGCOA
Host Colin Weston speaks with return guest and friend of the show Jay Karen, CEO at The National Golf Course Owners Association to hear his take on how golf courses will navigate the...
2024-10-1644 min
Associations Thrive111. Jay Karen, CEO of NGCOA, on The Growth and Future of Golf, Bold Communication, and GovernanceHow do you balance board strategic direction and oversight with operational management? How do you anticipate future industry challenges in your organization, and what role does your board play in identifying those trends?In this episode of Associations Thrive, host Joanna Pineda interviews Jay Karen, CEO of the National Golf Course Owners Association (NGCOA). Jay discusses:The diversity of NGCOA’s membership, which includes very exclusive private courses, and municipal courses that want to make golf accessible to all.How public perception of golf is changing through the growth of public golf courses and driving ranges (su...
2024-10-1037 minGolf Business PodcastEpisode 96: Bryan Bros | Jason Pearsall (Club Caddie)Listen in as Jay Karen (CEO, NGCOA) and Don Rea, PGA (Vice President, PGA of America) welcome special guests Wesley and George Bryan to the show. The Bryan Brothers catapulted themselves to success by recording golf trick shots on their Youtube channel, eventually growing their audience to over 300K followers. Wesley also has found success on the PGA TOUR (highlighted by a victory at the 2017 RBC Heritage at Harbour Town). And now... you guessed it, they bought their own golf course! Discover the Bryan Brother’s journey into golf course operations, and how they are using their facility as a...
2024-07-251h 05Golf Business PodcastEpisode 95: Lee Trevino | Chris Nowak (PGA HOPE)BEST OF → For this special episode of the Golf Business podcast, listen in on a few of the highlights from an unforgettable Q&A at NGCOA’s 2024 Golf Business Conference in Orlando, Fla., on January 24, 2024. National Golf Course Owners Association CEO Jay Karen welcomed golf legend and six-time major championship winner Lee Trevino, and they discussed countless stories, successes, and signature moments from the champion's career. Trevino was presented with the 2024 Award of Merit, NGCOA’s highest honor, earlier that afternoon. Then host Michael Williams talks with Chris Nowak, Veteran & Military Liaison for the PGA of America – recorded...
2024-04-041h 08Golf Business PodcastEpisode 94: Greg Nathan (National Golf Foundation) | Lauren Dudding (Paylocity)Description: Listen in as Jay Karen (CEO, NGCOA) and Don Rea, PGA (Vice President, PGA of America) recap a busy past few months, take a peek at what’s in store for 2024, and sit down with special guest Greg Nathan, President and Chief Operating Officer of the National Golf Foundation (NGF). Jay, Don and Greg react to eye-opening industry data, discuss their takeaways from NGCOA’s recently released 2024 Golf Industry Compensation and Benefits Report, and look ahead to the new year as NGF has announced Greg Nathan will take the helm as their CEO starting January 1. Th...
2023-12-201h 03Golf Business PodcastEpisode 92: Eleanor Brown (Southworth Development) | Bryan Hunt (Toptracer)Listen in as Michael Williams sits down with Eleanor Brown, Director of Sustainability at Southworth Development, as they dive into the exciting ways owner/operators can make their facilities more environmentally friendly. Recorded on the heels of Earth Day, listen in to learn about practical ways to reduce water usage, improve carbon emissions and provide habitats for wildlife at your facility. What operational insights can you glean from this seasoned environmental expert? Then, Michael welcomes Bryan Hunt from Toptracer, an NGCOA Executive Partner, for a House Chat. Discover the features of Toptracer’s new instruction sof...
2023-06-0740 min
Golf Business PodcastEpisode 92: Eleanor Brown (Southworth Development) | Bryan Hunt (Toptracer)Listen in as Michael Williams sits down with Eleanor Brown, Director of Sustainability at Southworth Development, as they dive into the exciting ways owner/operators can make their facilities more environmentally friendly. Recorded on the heels of Earth Day, listen in to learn about practical ways to reduce water usage, improve carbon emissions and provide habitats for wildlife at your facility. What operational insights can you glean from this seasoned environmental expert? Then, Michael welcomes Bryan Hunt from Toptracer, an NGCOA Executive Partner, for a House Chat. Discover the features of Toptracer’s new instruction software. Listen in...
2023-06-0740 minGolf Business PodcastEpisode 91: Rep. Nancy Mace (SC-01) | Ken Reynolds (aboutGOLF)Jay Karen (NGCOA CEO) and Don Rea, Vice President, PGA of America sit down with special guest Rep. Nancy Mace (SC-01) for the April 2023 edition of Golf Business LIVE. They’ll fill you in on the latest industry news and trends, and preview the upcoming (and in-person) National Golf Day 2023. Plus, as co-chair of the newly-formed Congressional Golf Caucus, hear what the congresswoman has on her golf industry radar. As an owner/operator, what emerging legislation should you be keeping an eye on? Then, Golf Business LIVE host Michael Williams welcomes Ken Reynolds, Vice...
2023-05-0254 minGolf Business PodcastEpisode 90: Jeff Hoag + Justin Smith (Owner to Owner) | 100GROUPGolf Business LIVE with Michael Williams returns with our fan favorite Owner-to-Owner segment! Listen in as Michael checks in with Jeff Hoag of Scott Lake Golf Course and Justin Smith of Olde Homestead Golf Club to see how they are managing their golf operations during the cold winter months. What insights can you glean from these seasoned operators about running your facility during the off season? Then, Michael welcomes Sarah McKee, Partner, and Trevor Bastien, Director of Sales, for 100GROUP,, an NGCOA Smart Buy Marketplace partner! In this House Chat, learn how 100GROUP’s dedication to c...
2023-03-2044 minGolf Business PodcastEpisode 89: Steve Tanner (PGA Player Engagement) | Jonathan Wride (Supreme Golf)It’s the first Golf Business Podcast of 2023! We kick things off with a talk about all things player engagement in our Inside Golf Business segment! Host Michael Williams sits down with PGA of America's Steve Tanner to discuss how teaching programs for golfers of all ages are specifically geared to help develop a passion for the game – and the risk-free (and revenue-enhancing) ways course owners can play a part. Then, for the first House Chat of the new year, Michael welcomes Jonathan Wride, CEO of Supreme Golf, the brand new sponsor of Golf Business LIVE...
2023-02-1531 min
The ModGolf PodcastBreaking The Grass Ceiling - A Mother/Daughter Duo Who Are Changing The Golf Leadership Landscape"When I was offered the position as the NGCOA Canada President I took it because they believed I was the right person for the job and I just happen to be female."... Lesley McMahon - General Manager, Balmoral Golf Course
"I want to see golf as a safer place for women where they truly feel that they are equals in this industry and it's not just a man's game anymore." Clare McMahon - MBA Grad and Golf Teaching Professional
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Join our mission to make golf more innovative, inclusive and fun... and WIN some awesome golf...
2023-01-1048 minGolf Business PodcastEpisode 88: Seth Waugh (CEO, PGA of America) | Matt Pringle (USGA)Jay Karen (NGCOA CEO) and Don Rea, Vice President, PGA of America sit down with PGA of America's CEO Seth Waugh on a recent Golf Business LIVE! Hear what's on the PGA's radar in 2023 (+ beyond), his vision for the golf industry, near-term challenges and opportunities, and much more. Then, for this edition of House Chat, Golf Business LIVE host Michael Williams welcomes Matt Pringle, Managing Director for the USGA Green Section, an NGCOA Smart Buy Partner. For over 100 years the USGA Green Section has been at the forefront of golf agronomy. Discover how they continue t...
2022-12-2249 minGolf Business PodcastEpisode 86: John Brown (GreatLIFE) | Anthony Robinson (Golf Surprize)Listen in as Jay Karen (NGCOA CEO) and Don Rea, PGA (Secretary, PGA of America) chat with special guest John Brown, CEO of GreatLIFE Golf. Find out what's in store for one of the nation's largest MCOs and we'll touch on other critical golf operation issues, including an overview of where the industry is regarding the prevalence of bartering tee times and effects that can have on a course owner's bottomline. Then, Golf Business LIVE host Michael talks to Anthony Robinson, Founder of Golf Surprize, an NGCOA Smart Buy Partner, for our House Chat segment. Discover...
2022-10-1450 minGolf Business PodcastEpisode 85: Joe Beditz (National Golf Foundation) | 100GROUPListen in as Jay Karen (NGCOA CEO) and Don Rea, PGA (Secretary, PGA of America) chat with Joe Beditz, President & CEO of the National Golf Foundation. What are the industry trends surging to the top of NGF’s radar – and how will they affect your golf operations? Joe, Jay and Don discuss the unprecedented levels of new participation and how course owners can improve the customer experience and increase golfer retention. Then, Golf Business LIVE host Michael Williams welcomes 100GROUP’s Jeff Brodsly (CEO) and Trevor Bastien (Director of Sales) for this edition of House Chat. D...
2022-09-131h 02Golf Business PodcastEpisode 83: Ronnie Miles (NGCOA) | Whitney Pennell (RCS Hospitality)Hear from Ronnie Miles, NGCOA's Sr. Director of Advocacy, (1:15 – 23:00) as he chats with Michael Williams to recap the key points addressed to lawmakers during National Golf Day 2022 and spotlight other critical legislation on NGCOA's Advocacy radar that course operators should stay aware of – including new labor laws, credit card processing fee discussions in Congress, WOTUS rulings, and more. Then, listen in as Michael welcomes Whitney Pennell (23:00 – 47:00), RCS Hospitality Group's founder and president, for an enlightening House Chat as they discuss trends and tactics in workforce management. Plus, NGCOA members Leo Lynne (FL) and Wayne Rohauer (MD) joi...
2022-06-1347 minGolf Business PodcastEpisode 82: Rhett Evans (CEO, GCSAA) | Shaun Hansen (Toptracer)Hear from Rhett Evans, CEO of the GCSAA, (1:00–38:45) as he chats with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Learn how the GCSAA is continuing to lead the way on sustainability, including providing operators and lawmakers with critical science-based data to combat negative environmental stereotypes that golf often faces. Plus, with new potential legislation shaking things up in Washington, how will golf course owners and superintendents adjust their operations to meet current challenges and be prepared for future hurdles? Then, listen in as Michael Williams welcomes Shaun Hansen with Top...
2022-05-0356 minGolf Business PodcastEpisode 80: Jim Daily + Adam Besvinick (LinksDAO) | Jason Pearsall (Club Caddie)Hear from the founders of the new crypto-based LinksDAO (1:15 - 47:45) during their recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Jim Daily and Adam Besvinick discuss crypto’s unmistakable emergence in the golf industry, and share plans for how their “DAO” club membership model would function in this digital concept… and what owners and operators should know going forward. Then, Jason Pearsall of Club Caddie talks to Michael Williams (48:00 - 1:01:30) on the most recent episode of NGCOA’s brand new series Golf Business LIVE with Mich...
2022-03-041h 01Golf Business PodcastEpisode 79: Will Robins (Owner, WRGolf Coaching) | Chris Novak (PGA HOPE)Hear from renowned golf instructor Will Robins (1:45 - 34:00) during his recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Find out Will’s take on the current state of golf facility instruction and his vision for future coaching models, which could transform the bottom line at your club. Then, Chris Novak of PGA HOPE talks to Michael Williams (34:00 - 45:30) on the most recent episode of NGCOA’s brand new series Golf Business LIVE with Michael Williams. Chris shares incredible and inspiring stories surrounding PGA HOPE...
2022-02-1145 minGolf Business PodcastEpisode 76: Anthony Robinson, Founder & CEO, Golf Surprize; Loretta Raftery, Founder & Managing Partner, Raftery Law Group, Manhattan Beach, CAIn this Inside Golf Business segment, NGCOA Partner Golf Surprize Founder & CEO, Anthony Robinson shows you how to thank your customers for every purchase they make, create loyalty, and grow your revenue and database. Whether daily rounds, tournament rounds, merchandise, food & beverage, range balls or more, Golf Surprize rewards your customers for making the right decision...choosing to play and spend at your club! In this House Chat - Advocacy segment, Loretta Raftery, Founder & Managing Partner, Raftery Law Group, Manhattan Beach, CA, discusses labor laws impacting golf course owners and operators, and best practices recruiting ef...
2021-10-2756 minGolf Business PodcastEpisode 75: Cathy Harbin, PGA, LPGA, Pine Ridge Golf Course, NGCOA Board Member & Del Ratcliffe, PGA, Ratcliffe Golf Services; Lucas Boyd, President of Boyd, Shackelford, Barnett & Dixon, LLC (BSBD Group) & Matt Brost, EVP of BSBD GroupIn this Owner to Owner segment, Cathy Harbin, PGA, LPGA , Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director for the PGA Board of Directors along with Del Ratcliffe, PGA, Ratcliffe Golf Services, Inc, NC and 2021 NGCOA Don Rossi Award dig into motivating and gaining buy-in from a small staff with reluctant customers to help push the fundamental things that a golf course has to do well such as obtaining customer data, email campaigns, constantly promoting upcoming events, selling memberships or annual passes, forming leagues and more! In this Inside Golf Business segment, Lucas B...
2021-09-2829 min
Golf ExposedGolf Exposed #14 - 7 Ways to Increase Green & Cart Revenue (Quiz) & Ronnie Miles of the NGCOABrown Golf Management & GolfBack CEO John Brown quizzes co-host Jordan on 7 Ways to Increase Green & Cart revenue plus we are joined by Ronnie Miles of the NGCOA to discuss some important issues in the Golf Industry.
2021-08-2731 minGolf Business PodcastEpisode 74: Bodo Sieber, CEO Tagmarshal & Joey Walters, General Manager, Tagmarshal; Jeff Price, Chief Commercial Officer of the PGA of America & Charles Dillahunt, Strategic Adjunct to the Chief Executive & Chief People Officer for the PGA of AmericaIn the House Chat segment, on-course optimization experts Bodo Sieber, CEO Tagmarshal and Joey Walters, General Manager, Tagmarshal, our newest NGCOA partners, share their insights into how top golf courses like Valhalla, Bandon Dunes, Cog Hill, Baltusrol, Olympia Fields and others, use data and technology to achieve important business goals including, operating more efficiently, creating excellent player experiences, managing increased course traffic, and maximizing revenue. We also discuss which factors make or break the player experience and how these can be managed effectively, by using data, implementing new processes and communicating effectively, to achieve success. In the I...
2021-08-2540 minGolf Business PodcastEpisode 73: Whitey O’Malley, Saddleback Golf Club, CO, and Justin Smith, Olde Homestead Golf Club; Jason Pearsall, CEO of Club Caddie.In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss the surge in play they are experiencing at their courses, supporting charitable golf events, pricing, and actions they are taking to capitalize on play at their facilities. In this House Chat segment, Jason Pearsall, CEO of Club Caddie, an NGCOA Partner and sponsor of Golf Business LIVE, will discuss his experiences operating golf courses as a former golf course owner, now as the CEO of a golf management system software provider, industry transitions from legacy to...
2021-07-2934 minGolf Business PodcastEpisode 72: Justin Apel, Executive Director, Golf Course Builders Association: John Brown, CEO of Brown Golf Management and GolfBackIn this House Chat segment, Justin Apel, Executive Director of the Golf Course Builders Association (GCBAA) discusses the valuable assets and information their organization brings to golf course owners and operators. In this Inside Golf Business segment, John Brown, CEO of Brown Golf Management and creator of GolfBack with owners, operators and the Brown Golf team discusses the importance of maintaining a direct relationship to their customers, and systems they have created to drive direct bookings and minimize 3rd party acquisition of their customers.
2021-06-2528 minGolf Business PodcastEpisode 71: Allison George, Toad Valley Golf Course, Iowa and Jeff Hoag, Scott Lake Golf & Practice Center, Michigan; Kelly Gilley, PGA & Chris Kulinski, PGA, PGA Career ServicesIn this owner to owner segment, Allison George of Toad Valley Golf Course and Jeff Hoag, Scott Lake Golf & Practice Center discuss golf at their facilities coming out of a year of Covid, the high-demand and interest in golf. Where will the staff come from to support unprecedented levels of play and how does golf continue to ride this wave? Are you ready to support the “Make Golf Your Thing” initiative? In this House Chat segment, NGCOA partners from the PGA of America, Kelly Gilley, PGA, Career Consultant and Western Region Team Leader and Chris Kulinski, PGA, Caree...
2021-05-2632 minGolf Business PodcastEpisode 70: Jim Koppenhaver, Founder & President, Pellucid Corp: David Young, CEO of Cadre HealthIn this House Chat segment, Jim Koppenhaver, Founder & President of Pellucid Corp provides a detailed overview of the new Golf Market Research Center (GMRC) Pellucid he created with Stuart Lindsay, Principal, Edgehill Golf Advisors. The GMRC provides facility comparative reporting and benchmarking information including weather-based operational data, mini-market profiles, monthly trends, a range of KPIs, and peer group benchmarking. Numerous facilities are already taking advantage of an outstanding Pilot Program, and the official launch for those interested in being Charter Members with a range of additional benefits begins on May 1, 2021. In this Advocacy segment, David Young, CEO of Cadre H...
2021-04-2835 minGolf Business PodcastEpisode 69: Don Rea, PGA, Augusta Ranch Golf Club, Secretary of the PGA of America & Cathy Harbin, PGA, LPGA, Pine Ridge Golf Course, NGCOA Board Member and At-Large Director, PGA Board of Directors; Mike McCartin, Founder, National Links Trust & Tim KreIn this Owner to Owner segment, Don Rea, PGA, Augusta Ranch Golf Club and Secretary of the PGA of America, along with Cathy Harbin, PGA, LPGA - Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director, PGA Board of Directors, discuss the use of newer technologies to enhance their golfers experiences, a return of events to their clubs, and the importance of educating new golfers about what they offer at their clubs. In this Inside Golf Business segment, “The New Municipal Model?”, hear from National Links Trust Founder Mike McCartin and Area Director of Opera...
2021-03-2438 minGolf Business PodcastEpisode 68: Steve Tanner, PGA of America Director of League Golf; Whitey O’Malley, Saddleback Golf Club, CO & Justin Smith, Olde Homestead Golf Club, PA.In this Inside Golf Business segment, we welcome our partner the PGA of America and Steve Tanner, Director of League Golf, as he shares how PGA Jr. League drives significant engagement and value to host facilities. In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss a lot of snow, environmentally friendly on-course “facilities” for customers, and 2021 plans for after the “thaw”.
2021-02-2431 min
SaskGolfer PodcastsKevin O'Donovan - NGCOA CanadaKevin O'Donovan is the Regional Director, Prairie Chapter with the National Golf Course Owners Association Canada (NGCOA). With a strong background in both business and sports, Kevin has played a significant role in the Re-Open Saskatchewan Plan.
Listen in as Kevin explains how leaders in the Saskatchewan Golf Industry established a task force in early 2020 to assist government in making key decisions as it relates to golf. 2020 was an unpredictable year, to say the least, and Kevin's informative comments are reassuring to all stakeholder in the Saskatchewan Golf Industry moving into the 2020 golf season.
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2021-02-041h 17Golf Business PodcastEpisode 67: Mike Ketterman & Dave Barton; Del Ratcliffe & Rock LucasIn this edition of House Chat, Dave Barton, NGCOA Director of Education & Editor of Golf Business Magazine and Mike Ketterman, NGCOA Director of Corporate Sponsorships, discuss the upcoming 2021 Golf Business Conference, to be conducted Jan 25-27 on the front end of the PGA Show Virtual Experience & Marketplace, Jan 26-29. In this Owner to Owner segment, Del Ratcliffe, Ratcliffe Golf Services, Inc, NC and 2021 NGCOA Don Rossi Award recipient along with Rock Lucas, Charwood Golf Club, SC and 2020 NGCOA Don Rossi Award recipient discuss what's ahead for them in the 2021 golf season.
2021-01-2035 minGolf Business PodcastEpisode 66: Steve Jubb, Accessible Golf; Jay Karen, CEO, NGCOAIn this Inside Golf Business Edition, Steve Jubb, Executive Director of the National Alliance for Accessible Golf, discusses inclusion and their mission "... to increase participation of people with disabilities in the game of golf", offering resources to those with disabilities and golf facilities that can support this important mission. In this House Chat segment, Jay Karen, CEO, NGCOA discusses the year in review and a look ahead to a bright forecast for golf course owners in 2021. Although 2020 brought a wave of initial uncertainty, owners and operators persevered and are positioned for a great 2021.
2020-12-2224 minGolf Business PodcastEpisode 65: Allison George & Rock Lucas; George Cooper, Forbes TateThis Owner to Owner segment features Allison George, Toad Valley Golf Course, IA and Rock Lucas, Charwood Golf Club, SC discussing the past year and what they can incorporate and apply in 2021 from what transpired in 2020. In this House Chat segment, George Cooper, Partner, Forbes Tate Partners discusses post-election legislative activities and what is on the horizon affecting golf course owners and small businesses as 2021 approaches with a new administration beginning and COVID still very much in play.
2020-12-1123 minGolf Business PodcastEpisode 64: Charlie Garrison; Shawn Six & Jay Andersen - C&BIn this Inside Golf Business, Charlie Garrison, one of the two founding brothers of Garrison Brothers Distillery, Hye, TX, will discuss injecting energy and creative "to go" solutions into your spirits program. In this House Chat segment,Shawn Six, Principal, Industry Insights, Inc, Dublin, OH, & Jay Andersen, NGCOA Director of Membership, will discuss the recently released NGCOA 2020 Golf Industry Compensation and Benefits Report, key takeaways, and this valuable NGCOA member benefit.
2020-11-2425 minGolf Business PodcastEpisode 63: Don Rea, PGA & Jeff Hoag; Tim Ummel - Give Virtual CareIn this owner to owner segment Don Rea, PGA, Augusta Ranch Golf Club, AZ and recently elected Secretary of the PGA of America and Jeff Hoag, Scott Lake Golf and Practice Center, MI. discuss operational diligence as Covid lingers to ensure safe social distancing practices are still observed to provide a safe environment for both staff and customers. In this House Chat segment Tim Ummel, Co-Founder/CEO of Give Virtual Care discusses this exciting new health benefit NGCOA members will have access to providing employees instant access to doctors 24/7 for non-emergency medical advice and treatment recommendations.
2020-11-1327 minGolf Business PodcastEpisode 62: J. Last, Sports & Leisure Research; G. Cooper, Forbes TateIn this Inside Golf Business segment, Jon Last, President, Sports and Leisure Research Group discusses the focus of their Back to Normal Barometer research, insights from that research, and what they are learning about golfers and implications for golf course operators and the "surge". Where is the increase in play coming from and what do their findings suggest will be the impact on longer term sustainability of this surge in play? In this House Chat segment, George Cooper, Partner, Forbes Tate Partners discusses possible outcomes for golf after the election, prospects for eventual COVID economic relief legislation, and governmental...
2020-10-2927 minGolf Business PodcastEpisode 61: Cathy Harbin & Rock Lucas; Summer Greene - Reems Creek GCIn this Owner to Owner segment, Cathy Harbin, Pine Ridge Golf Course TX, and Rock Lucas, Charwood Golf Club, SC discuss new projects, such as Toptracer installation, operations and new customers at their properties. In this House Chat segment, new NGCOA Member Summer Greene, Co-owner (with Pam Faerber) of Reems Creek Golf Club, Weaverville, NC discusses the acquisition of the club in December 2019, challenges as new owners during Covid, and successes they are having with membership growth and the growth of women's golf and junior programs.
2020-10-1636 minGolf Business PodcastEpisode 60: Jim Ehret, Ehret Club Consulting; Beth Milito, NFIBIn this Inside Golf Business segment, Jim Ehret, Ehret Club Consulting, will touch upon current trends in capital expenditures clubs are planning including golf simulation and gaming, business centers, practice areas, dining options and more. In this Advocacy segment, Beth Milito, Senior Executive Counsel from the National Federation of Independent Businesses (NFIB) will provide a summary of the U.S. Department of Labor's August guidance on Family Leave and Back to School under the FFCRA - Families First Coronavirus Response Act, to include how it us impacting back-to-school efforts, as well as reminding listeners on how to accommodate employees...
2020-10-0147 minGolf Business PodcastEpisode 59: Allison George, Del Ratcliffe; RevCon & 9-eighteenThis owner to owner segment features Allison George, Toad Valley Golf Course, IA and Del Ratcliffe, Ratcliffe Golf Services, Charlotte, NC discussing current operations at their courses with a look ahead to what's next. This House Chat segment features Cale McLellan, Founder of 9-eighteen and Bob Calder, a minority shareholder of 9-eighteen and former owner of Sunset Ranch in Kelowna, B.C, discussing how this application is contributing to food and beverage revenues related to golfer engagement and customer satisfaction, and their sponsorship at RevCon 2020.
2020-09-1730 minGolf Business PodcastEpisode 58: Larry Hirsh, Golf Prop Analysts; Cativa CBD - RevCon 2020In this Inside Golf Business segment, Larry Hirsh, Golf Property Analysts, discusses the current state of the golf course market coming out of the Coronavirus pandemic as we approach 2021. In this House Chat segment, Johnny Garcia, CEO and Luisa Worrel, COO from RevCon sponsors Cativa CBD will discuss the growth of the CBD market in the golf industry, and benefits to a happier and healthier life CBD may provide.
2020-09-0323 minGolf Business PodcastEpisode 57: Whitey O'Malley & Justin Smith; R. Miles & J. WilliamsIn this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss current operations at their clubs and efforts make the best of 2020 as possible. In this House Chat segment, Ronnie Miles and Jared Williams, NGCOA Co-Directors of Advocacy will provide an update to current legislative and legal matters of interest to the NGCOA membership and golf industry.
2020-08-2029 minGolf Business PodcastEpisode 56: Adam Heieck; Dave Barton & Mike KettermanIn this Inside Golf Business Edition, Adam Heieck, CEO of Youth on Course, will discuss their efforts to provide affordable golf to youths, growth of the game and the benefits to courses that provide Youth on Course opportunities. In this edition of House Chat, Dave Barton, NGCOA Director of Education & Editor of Golf Business Magazine and Mike Ketterman, NGCOA Director of Corporate Sponsorships, will discuss the upcoming NGCOA Golf Business Revenue Conference, RevCon 2020, to be held at the Aria, Las Vegas, NV, Sep 30 and Oct 1, 2020.
2020-08-0618 minGolf Business PodcastEpisode 55: Allison George & Don Rea; Cathy HarbinIn this owner to owner segment, Don Rea, Augusta Ranch Golf Club, AZ and Allison George, Toad Valley Golf Course, IA discuss current operations and the bounce back and surge in golfers at their courses coming out of COVID. In this house chat segment, Cathy Harbin of Pine Ridge Golf Course will share how SBA Loans, Payroll Protection Program (PPP) and Emergency Incident Disaster Loans (EIDLs) contributed to her ability to continue business during the initial restrictions limiting operations to golf play only.
2020-07-2426 minGolf Business PodcastEpisode 54: Kris Strauss, Troon & Whitney Reid Pennell, RCS HospitalityIn this Inside Golf Business edition, Kris Srauss, Senior Vice President, Sales & Marketing, Troon, discusses NGCOA membership and Covid-19 operations, now, as well as the potential effects on future operations. In this House Chat edition, Whitney Reid Pennell, President of RCS Hospitality Group, and sponsor of the NGCOA Hospitality Center at ngcoa.org will discuss recruitment, hiring, and training not only during the pandemic, but processes to consider beyond the current situation.
2020-07-0924 minGolf Business PodcastEpisode 53: Rock Lucas & Del Ratcliffe; John Easterbrook, PGAJrIn this Owner to Owner segment, Rock Lucas, Charwood Golf Club, West Columbia, SC and Del Ratcliffe, Ratcliffe Golf Services, Charlotte, NC, discuss where they are in the process of operating under the range of guidelines driven by the Coronavirus pandemic. In this House Chat segment, John Easterbrook Jr, PGA, Chief Membership Officer for the PGA of America discusses the recently released Back2Golf guidelines and how the PGA of America views the road ahead for golf course owners and operators.
2020-06-2522 minGolf Business PodcastEpisode 52: Jason DeWall; Pat Kelley & Lee BlaylockIn this Inside Golf Business edition, Jason DeWall, Astra Communications, discusses the importance of communications to operational efficiency and how you can improve communications at your facility to support minimal touchpoint expectations and help your bottom line. In this House Chat episode, Pat Kelley. Advance Golf and Lee Blaylock, Find A Game discuss the recurring revenue advantage of having a Practice, Learn and Play (PLP) subscription program at your facility.
2020-06-1128 minGolf Business PodcastEpisode 51: Cathy Harbin and Allison GeorgeIn this Owner to Owner segment, Cathy Harbin, Pine Ridge Golf Course and Allison George, Toad Valley Golf Course discuss their experiences during the Coronavirus pandemic and the importance of leadership to chart the path forward for their staff and customers.
2020-05-2818 minGolf Business PodcastEpisode 50: George Cooper, Forbes Tate; Jeff Hoag and Whitey O'MalleyInside Golf Business, George Cooper, Forbes Tate Partners, talks about the next COVID-19 funding bill, what golf courses may expect, and efforts to keep the SIN list out of the CARES act now, and in the future. In the Owner to Owner segment, Jeff Hoag, Scott Lake Golf and Practice Center and Whitey O’Malley discuss operational adjustments in the COVID-19 era.
2020-05-2124 minGolf Business PodcastSpencer Hadelman, Founder and CEO of Advantage MarketingThis Inside Golf Business edition features Spencer Hadelman, Founder and CEO of Advantage Marketing, discussing marketing best practices related to coming out of the Coronavirus crisis.
2020-05-1411 minGolf Business PodcastEpisode 48: Elisa Gaudet, President, Executive Golf InternationalElisa Gaudet, President, Executive Golf International and Founder, Women's Golf Day, discusses COVID-19 adjustments to Women's Golf Day, including a June 2nd Virtual Women's Golf Day and the 5th Anniversary of Women's Golf Day being held September 1, 2020.
2020-05-0711 minGolf Business PodcastEpisode 47: Dale Merritt, Golfpay & Dave Barton, NGCOAThis House Chat features Dale Merritt, CEO of Golfpay and Dave Barton, NGCOA Director of Education and Programs discussing the NGCOA "Park and Play" program, social distancing guidelines and touchless technologies for golf, now and in the future.
2020-04-3014 minGolf Business PodcastEpisode 46: Dr. Holly Andersen, New York Presbyterian HospitalDr. Holly Andersen, Cardiologist at the New York Presbyterian Hospital and Director of Education and Outreach with the Perelman Heart Foundation discusses Hands Only CPR, a PGA of America initiative, and heart health during the Coronavirus crisis.
2020-04-2313 minGolf Business PodcastEpisode 45: Kyle Campbell & Brian Pfeifer, Deluxe Payroll ServicesKyle Campbell, Account Manager, and Brian Pfeifer, VP Sales and Business Development at Deluxe Payroll Services talk about how to improve cash flow during the Coronavirus crisis.
2020-04-1612 minGolf Business PodcastEpisode 44: Steve Graybill, NGCOA Board President and Owner, Foxchase Golf ClubSteve Graybill discusses the efforts NGCOA is undertaking to provide education and resources for owners and operators. From new webinars, to more frequent podcasts, and weekly interactive Friday forums that address the challenges brought on by this pandemic, Steve highlights new resources and communications vehicles that can assist golf courses through these trying times.
2020-04-1012 minGolf Business PodcastEpisode 43: COVID-19 Discussions from Industry ExpertsOWNER TO OWNER: Allison George of Toad Valley Golf Course and Don Rea of Augusta Ranch Golf Club, interviewed on March 13 during the early stage of the COVID-19 national emergency, talk about ways they are trying to meet the needs of their customers while keeping them and their employees safe. They also discuss other operational issues that still need owners' attention. HOUSE CHAT: In a March 20 interview, John Litchfield, who serves on the Employment Task Force for law firm Foley & Lardner LLP, and is a member of its newly formed Coronavirus Task Force, shares important information about the...
2020-03-2831 minGolf Business PodcastEpisode 42: Jay Karen, NGCOA CEO; Kurt Albertson, ChronogolfFor Inside Golf Business, NGCOA CEO Jay Karen discusses the organization's Beware of Barter report highlighted in the March 2020 issue of Golf Business magazine. Karen explains how the report was developed and some of the industry reactions. In this episode's House Chat, Kurt Albertson of Chronogolf by Lightspeed shares details about how the company's software can help golf course owners utilize their data to understand their customers better and provide personalized service.
2020-03-1222 minGolf Business PodcastEpisode 41: Steve Mona, Whitey O'Malley, Rock LucasThis episode's Owner to Owner segment features Whitey O'Malley of Saddleback Golf Club and Rock Lucas of Charwood Country Club discussing off-season dynamic pricing results, various types of dynamic pricing, and the importance of the NGCOA's Beware of Barter report. (ngcoa.org/BewareOfBarter) For House Chat, Steve Mona, executive director of WE ARE GOLF, talks about the 2020 National Golf Day in Washington, D.C. planned for May. Mona shares details about the many activities taking place and the key issues to be addressed on Capitol Hill.
2020-02-2624 minGolf Business PodcastEpisode 40: Bill Rehanek, Billy Casper Golf; Dale Merritt, GolfpayFor Inside Golf Business, Bill Rehanek, senior vice president of operations for Billy Casper Golf, discusses the importance of safety training for employees. The topic was part of a featured story in the January 2020 issue of Golf Business magazine (golfbusiness.com). Dale Merritt, CEO and managing member of Golfpay, joins us for House Chat, and shares how NGCOA members can benefit from a partnership with Golfpay and the many access platforms they have available to connect with your customers.
2020-02-1318 minGolf Business PodcastEpisode 39: Craig Kessler, Allison George, Del RatcliffeLabor issues are the hot topic for both segments of Episode 39. In the Owner to Owner segment, Allison George of Toad Valley Golf Course and Del Ratcliffe of Ratcliffe Golf Services discuss the issues surrounding recent changes in salaried employee rules, skilled vs. unskilled labor demand, and the looming crisis of rising wage costs. For House Chat, Craig Kessler, director of governmental affairs for the Southern California Golf Association, updates listeners on the battle in his state over proposed legislation that could have adversely affected PGA teaching professionals and other contracted golf workers – a proposal th...
2020-01-3027 minGolf Business PodcastEpisode 38: Gary Schaal, Hugo Aniksztejn and Tony DuranFor this episode's Inside Golf Business, Gary Schaal, former president of the PGA of America and one of the leading voices in the game, talks about the past 25 years of his career, which is the focus of the January cover story of Golf Business magazine, celebrating its 25th anniversary. For House Chat, Hugo Aniksztejn, international sales specialist for Biral, and Tony Duran of the Duran Group discuss the latest technological advances in lightning and thunderstorm early detection that is available for golf courses. New products are more accessible, more affordable and easier to install than you might...
2020-01-1519 minGolf Business PodcastEpisode 37: Randy Ballinger, Bob Helland, Whitey O'Malley & Rock LucasThis episode's Owner to Owner segment features Whitey O'Malley of Saddleback Golf Club and Rock Lucas of Charwood Country Club discussing winter weather planning, dynamic pricing and how Golf Business Conference 2020 could make you money. For House Chat, Randy Ballinger, owner of Walnut Creek Golf Course in Indiana, and Bob Helland, GCSAA Director of Congressional & Federal Affairs, discuss the latest issues surrounding the new Waters of the United States (WOTUS) Rule and how it impacts golf courses.
2019-12-2731 minGolf Business PodcastEpisode 36: Jonathan Wiesel, Kraig KannFor Inside Golf Business, Jonathan Wiesel, Nordic consultant/journalist with Nordic Group International in Bozeman, Montana, talks more about the winter activities that can drive off-season revenues at golf courses in a follow up to the November/December issue of the magazine. shorturl.at/DEV45 In House Chat, Golf Business Conference emcee Kraig Kann gives listeners a little taste of the programming being offered for 2020 in Orlando, including the Bright Ideas Showcase.
2019-12-0631 minGolf Business PodcastEpisode 35: Bryan Stromme, Mike O'Keefe, Allison George and Don ReaFor this episode, Allison George of Toad Valley Golf Course and Don Rea of Augusta Ranch Golf Club share sales strategies for getting the most out of Black Friday and the holiday shopping season. One key — finding your "non-golfer" audience who are shopping for the golfer they love. In House Chat, Bryan Stromme, Rain Bird key accounts manager, and Mike O'Keefe of Rain Bird Financial Solutions report on the changes in finance options for upgrading irrigation systems. Lenders have become more open minded about the issue of collateral, lightening the upfront cash burden for golf course operators.
2019-11-2032 minGolf Business PodcastEpisode 34: Caroline Basarab Dennison, Holiday Sales StrategiesINSIDE GOLF BUSINESS: Caroline Basarab Dennison of Reynolds Lake Oconee golf community in Greensboro, Georgia, shares her insights into preparing for holiday sales in the pro shop in a follow up to the article "Getting into the Holiday Spirit" in the November/December issue of Golf Business magazine, available at golfbusiness.com. Last season, Reynolds Lake's special promotion drew more than 1,000 shoppers and pulled in $59,000 in sales over a three-day period.
2019-11-0613 minGolf Business PodcastEpisode 33: Rock Lucas & Del RatcliffeIn this special episode of Owner to Owner, Rock Lucas of Charwood Country Club and Del Ratcliffe of Ratcliffe Golf Services discuss the upcoming Golf Business Conference 2020 in Orlando, Florida, and other NGCOA educational opportunities; Quick.golf pay-by-the-hole options, and some good ideas that went bad. Coffee anyone?
2019-10-2114 minGolf Business PodcastEpisode 32: Andrew Peterson, Quinn Smith and Mike LoustalotThe Inside Golf Business report takes a look at the magazine's October cover story on the future of municipal golf courses. Andrew Peterson of The Municipal Golf Association San Antonio, also known as the Alamo City Golf Trail, discusses the changes his facilities have implement and the how it's leading to improved customer relationships. ["Survival Tactics," golfbusiness.com] For our House Chat segment, Quinn Smith, president/CEO of QNorth Golf, and Mike Loustalot of Sagacity Golf, share their insight on addressing tee time barter issues and how understanding barter opportunity costs can help golf course operators make r...
2019-10-0924 minGolf Business PodcastEpisode 31: Mike Hurdzan, Rob Harris, Allison George and Whitey O'MalleyFor Owner to Owner, Allison George of Toad Valley Golf Course and Whitey O'Malley of Saddleback Golf Club talk about strategic marketing planning, from the wild side (Godzilla and gorilla suits) to traditional (back to television advertising). Knowing your audience is key to getting your message across. In House Chat, following some recent high-profile lightning strikes at major tournaments, Mike Hurdzan, author of "Golf and Law - Golf Course Safety, Security and Risk Management," and attorney Rob Harris, discuss course liability in these dangerous situations and how owners should be prepared.
2019-09-2424 minGolf Business PodcastEpisode 30: Alex Trujillo, FlightScope; Matt Brost & Jason SandlerFor Inside Golf Business this week, Alex Trujillo, senior sales manager for FlightScope, follows up the cover feature from the September 2019 issue of Golf Business magazine (golfbusiness.com), which focuses on how technology is helping driving ranges drive new revenue. Alex shares more insight on how FlightScope is being used in golf. Then for House Chat, Matt Brost, enterprise development officer, and Jason Sandler, vice president of employee benefits, for Holmes Murphy fill listeners in on the employee insurance options available for NGCOA members. The new rules on Health Reimbursement Accounts give golf course owners more flexibility...
2019-09-1117 minGolf Business PodcastEpisode 29: Linda Rogers, Don Rea and Rock LucasIn this episode's Owner to Owner, Don Rea of Augusta Ranch Golf Club and Rock Lucas of Charwood Country Club warn, "Don't join the race to the bottom," while comparing notes on the East Coast-West Coast seasonal changes, revenue management and customer acquisition. For House Chat, Linda Rogers of Juday Creek Golf Course in Granger, Indiana, has a unique perspective on tackling legislative issue. As a golf course operator, she understands the issues at the top of each owner's list, while as a recently elected state legislator, she knows the importance of hearing from her constituents. Rogers...
2019-08-2828 minGolf Business PodcastEpisode 28: Jay Miller, Sterling Golf; Justin Wolf, First AmericanFor Inside Golf Business, Jay Miller, director of golf course operations for Sterling Golf Management, discusses the changes golf course owners need to make to develop new revenue generating opportunities. For this episode's House Chat, Justin Wolf, director of business development for First American Payment Systems, lets listeners in on the new NGCOA member benefit that can save them money.
2019-08-1928 minGolf Business PodcastEpisode 27: Rock Lucas, Del Ratcliffe and Bill SellsIn this episode's Owner to Owner segment, Rock Lucas of Charwood Country Club and Del Ratcliffe of Ratcliffe Golf Services take on the dog days of summer with different marketing strategies, discuss liability issues with golf car alternatives, and share some tips for saving on electrical costs. For House Chat, Bill Sells, senior vice president of government and public affairs for the Sports & Fitness Industry Association, brings listeners up to date on the latest with the PHIT Act (Personal Health Investment Today Act of 2019), a hot-button issue for NGCOA's advocacy initiatives.
2019-07-1926 minGolf Business PodcastEpisode 26: Walt Osbourne, Steve MerkelIn this episode of Inside Golf Business, Walt Osbourne, with Syngenta, continues the conversation from the Golf Business Special Report on turf management, combating turf diseases and how technology is helping prevent the problems with predictive models. The complete report can be found at golfbusiness.com. For House Chat, Steve Merkel, director of agronomy & maintenance with Landscapes Golf Management, talks about the top agronomic officers gatherings held at NGCOA conferences, where these specialists gather to discuss the latest issues in the industry.
2019-07-1023 minGolf Business PodcastEpisode 25: Whitey O'Malley & Don ReaIn this episode, we offer an extended version of our regular Owner to Owner segment, where golf course owners share their insights on day to day operations and trends in the industry. Here, Whitey O'Malley of Saddleback Golf Club and Don Rea of Augusta Ranch Golf Club talk about the keys to a healthy lake, even when the geese have taken over; new course technology and tip-less restaurant service. The two also discuss how to bring in extra revenue with outside landscape maintenance contracts.
2019-06-2616 minGolf Business PodcastEpisode 24: Roberta Bowman, LPGA, and Kent Ashby and Jared WilliamsFor this episode's Inside Golf Business, Roberta Bowman, chief brand & communications officer with the LPGA, talks about the organization's new initiative – Drive On! – that focuses on the stories behind women's impact on golf. View their campaign launch video at www.youtube.com/watch?v=r7VT8pb89-4 Someone damaging your brand online? In this episode's House Chat, Kent Ashby, marketing director of 1-2-1 Marketing, and Jared Williams, managing director of Golf USA Tee Time Coalition, offer some tips on making sure your company's digital presence isn't getting buried on the web, and share a free cours...
2019-06-0625 minGolf Business PodcastEpisode 23: Sheila McLamb, Allison George and Del RatcliffeIn this episode's Owner to Owner, Allison George and Del Ratcliffe share revenue-generating ideas to compensate for when Mother Nature throws you a curveball and you have to cancel planned events. Flash sales, Groupons, digital marketing strategies and more can be lifesavers. For House Chat, NGCOA member Sheila McLamb of Meadowlands Golf Club and Farmstead Golf Club in North Carolina, two award-winning golf courses, talks about the trials, tribulations and rewards of managing these properties. She gives some tips on their best practices and community involvement.
2019-05-2428 minGolf Business PodcastEpisode 22: Larry Hirsch, Tiffany Largey and Stephen GillRecent news reports have shed light on the tax bills in front of New York state legislators that have golf course owners worried. For Inside Golf Business, Larry Hirsch, president of Golf Properties Analysts, takes a look at the tax valuation proposal and what it means for owners. In our House Chat segment, Tiffany Largey and Stephen Gill of Flood Risk America, discussed details about the coverage and special savings available for NGCOA members.
2019-05-0624 minGolf Business PodcastEpisode 21: Don Rea & Rock Lucas, and George Cooper, Forbes Tate PartnersIn this episode of Owner to Owner, Don Rea of Augusta Ranch Golf Club and Rock Lucas of Charwood Country Club talk about dynamic pricing and more revenue management training (pga.org\revenuemanagement), flag face-lifts, and why taking time to pay attention to the little things makes a difference to your customers. For House Chat, George Cooper of Forbes Tate Partners discusses details of the government's "sin list," why it exists and how your golf business is affected. Learn what steps are being taken to revise the list, and how golf course owners/operators can join together...
2019-04-2433 minGolf Business PodcastEpisode 20: ClubCorp's David Pillsbury, CommonWealth's Todd TurnerIn this segment of Inside Golf Business, ClubCorp CEO David Pillsbury talks more about the company's future plans in a follow-up to the article "The Pillsbury Effect" in the April issue of Golf Business magazine. For House Chat, Todd Turner of CommonWealth Financial Group tells golf course owners about the new 401(k) benefit program available through NGCOA.
2019-04-1022 minGolf Business PodcastEpisode 19: Allison George & Whitey O'Malley, Steve MonaAllison George & Whitey O'Malley say they are getting a slow start to the new season due to the tough spring weather, but note that planning ahead makes life a lot easier and boosts the bottom line. New GPS systems and a Fat Boy tournament are among the plans. For House Chat, Steve Mona of We Are Golf shares what issues are on the schedule for National Golf Day on May 1 in Washington, D.C.
2019-03-2527 minGolf Business PodcastEpisode 18: FlingGolf's Alex Van Alen, NGCOA CEO Jay KarenFlingGolf Founder Alex Van Alen follows up the February Golf Business magazine article about the growth of alternative play for the golf course; NGCOA CEO Jay Karen talks about his recent blog about bartered tee times, free play and what it means for the future of the industry. The full article can be found at linkedin.com/in/jaykaren/
2019-03-1426 minGolf Business PodcastEpisode 17: Jonathan Hill of Clubessentials, Del Ratcliffe and Rock LucasFor this episode of Owner to Owner, Del Ratcliffe and Rock Lucas talk about the importance of investing in yourself, especially when you don't think you can afford it; while in House Chat Jonathan Hill, General Counsel with Clubessentials, explains what it really means for a website to be ADA compliant.
2019-02-2535 minGolf Business PodcastEpisode 16: Whitney Crouse, Beau ReidWhitney Crouse, Bobby Jones Links, talks about the success rebranding of his golf course in a follow-up to a Golf Business magazine story; and Beau Reid with insurance company Holmes Murphy, explains NGCOA's latest member benefit to save course owners money.
2019-02-1328 minGolf Business PodcastEpisode 15: Melanie BoeseMelanie Boese, Brattleboro Country Club, in Brattleboro, Vermont, talks about her journey taking over the responsibilities of running the course after the sudden loss of her husband. Melanie shares what helped get her through the difficult transition.
2019-01-2814 minGolf Business PodcastEpisode 14: Owner to Owner with Don Rea & Allison GeorgeIn this special extended episode of Owner to Owner, Don Rea and Allison George discuss making the best of your peak seasons, and also a peek at some education sessions at Golf Business Conference 2019. And a bonus: Don explains his "Save Your Loonies" program.
2019-01-1121 minGolf Business PodcastEpisode 13: Kevin Lang, Del Ratcliffe and Don Rea, Kraig KannKevin Lang of PrecisionHawk talks about the many applications for drones, Del Ratcliffe and Don Rea discuss some POS software issues, and 2019 Golf Business Conference emcee Kraig Kann lets you in on what to expect at the February event.
2019-01-0932 minGolf Business PodcastEpisode 12 - Whitney Reid Pennell, Whitey & Del, Mark LeddyWhitney Reid Pennell, RCS Hospitality Group, talks about how hospitality offerings are changing the bottomline for golf organizations; Whitey O'Malley and Del Ratcliffe discuss pending legislative issues impacting the golf industry ; and Mark Leddy, GM Cadillac, fills listeners in about the auto manufacturer's partnership with NGCOA.
2019-01-0924 minGolf Business PodcastEpisode 11 - Desane Blaney, Whitey O'Malley & Del Ratcliffe, Jane GeddesDesane Blaney of the Association of Golf Merchandisers gives insider tips on bringing holiday shoppers to the golf shop; Whitey O'Malley & Del Ratcliffe share thoughts on connecting with their customers; Jane Geddes, executive director at LPGA Amateur Golf Association, shines a light on the #inviteHER initiative.
2019-01-0928 minGolf Business PodcastEpisode 10 - Dave Ragan, Allison George & Rock Lucas, Mark MillerDave Ragan of Ragan Technical Solutions talks about the looming $10 billion irrigation bill the golf industry may be facing, Rock Lucas and Allison George tackle tough issues on the course, and Mark Miller of Interactive Accessibility on ADA website compliance.
2019-01-0930 minGolf Business PodcastEpisode 9 - Robbie Wooten, Allison George & Rock Lucas, Mark LuthmanRobbie Wooten, Impact Golf Marketing, follows up on an article from the September issue of Golf Business about social media marketing; Allison George & Rock Lucas talk about facing Mother Nature and how the numbers add up; and Mark Luthman, Touchstone Golf, shares his insights about attending Golf Business TechCon.
2019-01-0923 minGolf Business PodcastEpisode 8 - Tommy Lim, Rock Lucas & Whitey O'Malley, CT ShawTommy Lim, the CEO of GOLFZON America Inc., talks about how golf simulators are influencing the industry; Rock Lucas and Whitey O'Malley discuss food and beverage issues including rising minimum wages; CT Shaw of Landscapes Unlimited shares advice on disaster preparedness.
2019-01-0936 minGolf Business PodcastEpisode 7 - John Cunningham, Don Rea & Rock Lucas, Kate MooreJohn Cunningham, GM, Aronimink Golf Club, follows up on an article in the July/August issue of Golf Business Magazine about hiring using the predictive index; Don Rea & Rock Lucas talk about weather insurance and surviving a haboob; and Kate Moore, who is retiring from the Michigan Golf Course Association, shares stories about her many years with the organization.
2019-01-0928 minGolf Business PodcastEpisode 6 - Steve Chaney, Whitey O'Malley & Rock Lucas, Scott PaceSteve Chaney of Shell Landing Golf Club gives an inside look from the July Golf Business Magazine story on building a junior membership program; in Owner to Owner, Whitey O'Malley & Rock Lucas, and Scott Pace of Rain Bird Corp. talks about his company's benefits for NGCOA members. http://www.rainbird.com/ Eight Decades of Innovation: The Rain Bird Story https://www.youtube.com/watch?time_continue=2&v=ZUBykEJOpeE http://www.ngcoa.org/
2019-01-0932 minGolf Business PodcastEpisode 5 - Cathy Harbin, Allison G. and Del R. Part 2, and Accessible GolfCathy Harbin, course owner, on promoting your facilities; Allison George of Toad Valley and Del Ratcliffe of Ratcliffe Golf Services share their “What I won’t do again” lists; and some news on ADA awareness month and golf accessibility. https://www.accessgolf.org/ www.ngcoa.org
2019-01-0944 minGolf Business PodcastEpisode 4 - Michelle Tanzer, Allison George & Del Ratcliffe, and Jay KarenAttorney Michelle Tanzer of Gray Robinson talks about partnerships between distressed golf courses and homeowner associations; Allison George and Del Ratcliffe share some of their trials and tribulations in dealing with irrigation issues and more; and NGCOA CEO Jay Karen discusses the government's "sin list" and what that means for course owners/operators. www.ngcoa.org
2019-01-0958 minGolf Business PodcastEpisode 3 - Rand Jerris, Whitey & Don, Mike Ketterman & David HamiltonEpisode 3 of the Golf Business Podcast - Rand Jerris of USGA shares some of the really exciting things that today's tech is showing us about our courses — think "Map of Play" as the next thing after Pace of Play. Whitey O'Malley and Don Rea talk on Owner to Owner; this conversation really shows how conferences - and the discussions we have between the sessions — can go right to savings. And Mike Ketterman catches up with David Hamilton of Entegra to dive into the tremendous benefits of a comprehensive procurement program to save you money. http://www.ngcoa.org...
2019-01-0950 minGolf Business PodcastEpisode 2 - Elisa Gaudet, Del Ratcliffe & Rock Lucas, Mike LoustalotWelcome to the second episode of the Golf Business Podcast! We talk with Elisa Gaudet about Women's Golf Day and then Del Ratcliffe and Rock Lucas talk about some crazy stuff, all of it relevant!, and Mike Loustalot talks about the ORCA report and really looking at our numbers. www.ngcoa.org/ wearegolf.org/nationalgolfday/national-golf-day/ www.yamahagolfcar.com/ https://womensgolfday.com/ http://orcareport.com/
2019-01-0928 minGolf Business PodcastEpisode 1 - Steve Mona, Allison George & Whitey O'Malley, Jay KarenInaugural episode of the Golf Business Podcast! This week, host Charlie Birney talks with Jay Karen about the new report from the Tee Time Coalition and also with Steve Mona on the recent trip to Washington, DC for National Golf Day. And Allison George of Toad Valley and Whitey O'Malley from Saddleback have some springtime Owner to Owner chat! https://toadvalleygolfcourse.com/ https://www.saddlebackgolf.com/ http://www.worldgolffoundation.org/ http://www.ngcoa.org/ http://wearegolf.org/nationalgolfday/national-golf-day/ https://www.yamahagolfcar.com/
2019-01-0943 min