Shows
The NOLN PodcastGoing 'Full Speed Ahead' on Growing the Grease Monkey Brand (with Ron Stilwell)FullSpeed Automotive President Ron Stilwell joins the NOLN Podcast to discuss the growth of the company’s Grease Monkey brand. Stilwell shares insights on how FullSpeed is mapping the expansion of Grease Monkey into new markets and the role its “store of the future” model is playing in that development.
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2025-07-2415 minThe NOLN PodcastHow Mental Health Affects Business Decision Making (with Margaret Light)Margaret Light, a licensed marriage and family therapist with Equilibrium Therapy Services, explains the impact of mental health on decision making for business leaders. She also offers some tips for shop operators and managers who have a tendency to be either too optimistic or too pessimistic in their work, and she also offers thoughts on bouncing back mentally after making a bad business decision.
>> Download the 2025 NOLN Operator Survey Report
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2025-07-1023 minThe NOLN PodcastIt All Adds Up: Inventory Management Best Practices (with Jim Harrington)Jim Harrington, executive vice president at Victory Lane Quick Oil Change, is this week’s guest on the NOLN Podcast. Harrington, a 30-year veteran of the quick lube industry, shares tips for how operators can better manage their inventory. In this discussion, Harrington highlights the benefits of good inventory management, and he explains what can go wrong when stock isn’t properly tracked. Harrington also discusses how Victory Lane’s inventory management practices have evolved as the company has grown, and he sheds light on how technology has helped along the way.
>> Now on NOLN.net: Jim Harring...2025-06-2618 minThe NOLN PodcastConquering the Car Count Conundrum (with Tyson Daniels)Tyson Daniels, an Idaho-based Grease Monkey franchisee with shops in five states, joins the NOLN Podcast to discuss how his shops are navigating the challenges of declining car counts that many operators are facing. Daniels also dives into how new technologies are increasing efficiency for his locations, and he notes opportunities for improvement that are often missed by quick lube operators.
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2025-05-2916 minThe NOLN PodcastAwards, Industry Guides, Recalls and New Products: Catching Up on NOLN HeadlinesFrom recent awards announcements to vehicle recalls and new products, there is plenty happening in the quick lube industry. This week’s episode of the NOLN Podcast puts a spotlight on news we’ve recently reported on and stories you may have missed.
Here are the headlines we’re diving into:
iFLEX 2025: PAMA Recognizes Annual Award Winners
Valvoline Inc. Names Kevin Willis as New Chief Financial Officer
D. Power Report Shows Increased Satisfaction in Quick Oil Change Service
Take 5 Oil Change, Valvoline Make Entrepreneur’s Fastest Growing Franchises List
Nissan to Eliminate Complimentary Maintenance Plan for Vehicles...2025-05-1510 minThe NOLN PodcastPredictive Maintenance as a Competitive Advantage (with Nick Haase)On the heels of iFLEX 2025 at The Car Wash Show, NOLN catches up with one of the event’s exhibitors, Nick Haase, co-founder of MaintainX, a maintenance and work execution software firm. Haase discusses why having a great maintenance strategy is a competitive lever, what operators can learn from unplanned downtime data, and how they can shift into a more proactive mindset with regards to their operational maintenance needs.
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>> Submit a nomination for the 2025 NOLN Operator of the Year Award
2025-05-0119 minThe NOLN PodcastPAMA Goes to Washington for Its First Advocacy Day (with Towner French)Towner French, Managing Director at Cozen O’Connor Public Strategies, joins the NOLN Podcast to discuss the Preventative Automotive Maintenance Association’s first Advocacy Day in Washington, D.C., where members met with legislators and agency officials to share their perspectives on Right to Repair and other proposed legislation. French also explains the value of these in-person meetings, the long-term strategy behind them, and the importance of building ongoing relationships with lawmakers.
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>> Submit a nomination for the 2025 NOLN Oper...2025-04-1720 minThe NOLN PodcastShould Your Shop Add an Oil Evacuation System (with Jeff Cox)Jeff Cox, executive director of the Automotive Maintenance & Repair Association, joins the NOLN Podcast to provide a crash course on oil evacuation systems, which allow shops to remove old oil without touching a drain cap. He also explains why these systems are becoming more popular and how to determine whether your shop would benefit from adding one. Jeff then provides questions operators should ask vendors when trying to pick out oil evacuation equipment for their store and outlines how you should explain the service to customers who come in for an oil change.
Subscribe to The NOLN...2025-04-0321 minThe NOLN PodcastDeals, Executive Moves, and Recalls: 8 Recent NOLN Headlines You Might Have MissedThere’s lots happening across the quick lube industry, so we thought it was a good time to get you caught up on recent stories from NOLN you may have missed. Here are the headlines we’re diving into this week:
Valvoline to Acquire Breeze Autocare, Bringing Nearly 200 Stores and Oil Changers Brand
Driven Brands Appoints New CEO, Agrees to Divest U.S. Car Wash Business
Strickland Brothers 10 Minute Oil Change Enters Supply Agreement With RelaDyne’s DuraMAX Brand
FullSpeed Automotive Names Vice President of Real Estate and Construction
General Motors Accused of Selling Driver Data in Lawsuit
Kia Is...2025-03-2010 minThe NOLN PodcastGood Call: The Art of Serving Customers on the Phone (with David Boyd)In an era when many rely on text messaging, websites, and smartphone apps to get the information they need, good old fashioned phone calls steadfastly remain a way to connect quick lube locations and potential customers. David Boyd, founder of Inbound Communications, joins the NOLN Podcast to share best practices for handling incoming calls, serving customers’ needs, and taking simple steps to convert inquiries into future sales when your shop’s phone rings.
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2025-03-0617 minThe NOLN PodcastWhat to Know When You’re Thinking About Selling (with Jim Parker of The Auto Repair Boss)While you might be ready to exit the quick lube industry, is your business ready to be sold? Jim Parker, president of The Auto Repair Boss, a Florida-based brokerage firm that specializes in selling auto-related companies, joins the NOLN Podcast to offer guidance on how to determine whether the time is right for a quick lube shop operator to sell. He shares steps potential sellers should be taking in advance of going to market, as well as some questions they should be asking brokers they are considering working with.
Subscribe to The NOLN Podcast on your platform...2025-02-2018 minThe NOLN PodcastExploring EV Maintenance Opportunities (with John Forro)John Forro, lead instructor, content developer and owner of the EV and engine performance training company Electron John, discusses emerging opportunities for quick lube shop owners to expand their offerings to include preventative maintenance for hybrid and electric vehicles. Forro provides a crash course on EV maintenance essentials, including both training and protective equipment, and he also details how shops can start with simple services and add on later to meet customer demand.
Now on NOLN.net: Read more with John Forro in the January-February 2025 issue of NOLN
2025-02-0621 minThe NOLN PodcastJeffrey Crafton is the 2024 NOLN Operator of the YearSeptember is awards season here at NOLN. Our Operator of the Year magazine issue launched this month, and if you haven't flipped through the physical edition yet, you can check out the digital edition online.
This year, the title of Operator of the Year went to Jeffrey Crafton. Jeffrey is with the Mississippi-based Sayle Oil Company where he oversees quick lube operations.
In this episode of the podcast, Jeffrey joins the show to celebrate the award, and showcase Sayle Oil Company and his team. Read the full Operator of the Year feature in the September 2024 is...2024-09-2613 minThe NOLN PodcastFinancial Foundations of Franchising (with Kelly Tope of FullSpeed Automotive)Whether you are a new franchisee or have been one for some time, there are many moving parts to consider. Finances, of course, play a role.
Furthermore, factors such as inflation can have an impact on components of the automotive space. But navigating financial landscapes as a franchisee doesn't have to be a solo endeavor.
Kelly Tope is senior director of franchise development at FullSpeed Automotive, working directly with Grease Monkey, SpeeDee Oil Change & Auto Service, and Kwik Kar brands.
She joins the show to talk about finances and franchising at a high l...2024-09-1225 minThe NOLN PodcastPeople are the Solution (with Shawn Gilfillan of Automotive Magic and Magic Lube & Rubber)As the New Jersey-based shop owner of Automotive Magic and Magic Lube & Rubber, Shawn Gilfillan has seen every side of running a business in this industry.
Technical know-how is a must, but there is another component that he's zoomed in on: the human element. The practice of developing soft skills is important to a business and its team.
Enter: Magical Solutions. This is Shawn's program that focuses on those soft skills—leadership, culture, and goals—through consulting and apprenticeship. Shawn joins the show to walk through what Magical Solutions has to offer auto shops in great...2024-08-2227 minThe NOLN PodcastFocus on the Vision (with Costa Kapothanasis of Costa Oil - 10 Minute Oil Change)This summer, it was announced that Costa Kapothanasis bought out Costa Franchising LLC shareholders, which means he now has full ownership over the Costa Oil brand, which includes over 50 Costa Oil - 10 Minute Oil Change stores as well as Costa Oil Performance Filtration and Costa Motor Oils.
Costa joins the podcast to outline what franchising has looked like for the brand and what the future holds for continued growth with the oil change-only model.
To learn more about Costa and Costa Oil - 10 Minute Oil Change, check out his 2023 NOLN Operator of the Year profile.2024-08-0817 minThe NOLN PodcastSet Goals, Get Results - Part 2 (with W. Scott Wheeler of Automotive Consultants Group, Inc.)In the second part of this two-part series for the podcast, W. Scott Wheeler of Automotive Consultants Group, Inc. continues the conversation on setting goals, strategizing KPIs, achieving profitability, and other business practices.
For more from Scott, check out the first part of this interview series. Scott was also featured in an April magazine story for NOLN called "Cultivating Employee Goals."
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2024-07-2519 minThe NOLN PodcastSet Goals, Get Results - Part 1 (with W. Scott Wheeler of Automotive Consultants Group, Inc.)W. Scott Wheeler is motivated by helping others. He started Automotive Consultants Group, Inc. in 1999 fueled by boots-on-the-ground experience that showed him what shop owners really need help with: the elements that make up running and managing a business in this industry.
Goal-setting is part of Scott's outlook on business practices, and in April 2024 he was featured in a NOLN story called "Cultivating Employee Goals". In the first part of this two-part series for the podcast, Scott talk about this idea in more detail and shares what motivates the work he does with Automotive Consultants Group, Inc. ...2024-07-1120 minThe NOLN PodcastPlan for Strategic Growth (with Steve Isom of Stonebriar Auto Services LLC, a Jiffy Lube franchisee)Stonebriar Auto Services LLC, a Jiffy Lube franchisee, recently opened its 100th store location. Stonebriar has experienced an impressive rate of growth in a relatively short period of time, having opened its first location in late 2019.
Steve Isom, executive vice president at Stonebriar, joins the show to spotlight the milestone location in Valdosta, Georgia, as well as the Stonebriar approach to overall business and team success.
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2024-06-2016 minThe NOLN PodcastMeeting the Automotive Aftermarket's Most Pressing Needs (with Jay Woodall of Interstate Batteries and AACF board member)This episode of the podcast comes from NOLN's sibling publication for repair shop owners, Ratchet+Wrench.
Ratchet+Wrench Editor Chris Jones is joined in conversation by Jay Woodall, general manager national accounts retail/branded at Interstate Batteries. Jay is also a board member of the Automotive Aftermarket Charitable Foundation.
Chris and Jay discuss what AACF is and what AACF does to support individuals in the automotive aftermarket and their families during difficult times.
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2024-06-0623 minThe NOLN PodcastBronco Lube is Jiffy Lube's Franchisee of the YearEach year, Jiffy Lube recognizes a franchise by bestowing the "Franchisee of the Year" title upon an operator and their operation. Recently, South Carolina-based Bronco Lube was given the 2023 honor.
Owner Chad Weisbeck joins the show to discuss the recognition and highlight the work that Bronco Lube is doing.
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2024-05-2317 minThe NOLN PodcastFrom 'Green Pea' to Great Leader - Part 2 (with Grease Monkey Franchisee Aleisha Hendricks)In the second part of this two-part series for the podcast, Aleisha Hendricks joins the show. Aleisha is a co-owner of a Grease Monkey location in Farmington, New Mexico. She shares her motivations, the dynamics at her shop, and her perspective as a woman in a male-dominated field.
This episode picks up where the first installment left off. Listen to the first part of this series to hear more from Aleisha.
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2024-05-0918 minThe NOLN PodcastFrom 'Green Pea' to Great Leader - Part 1 (with Grease Monkey Franchisee Aleisha Hendricks)In the first part of this two-part series for the podcast, Aleisha Hendricks joins the show. Aleisha is a co-owner of a Grease Monkey location in Farmington, New Mexico.
She shares how she got started in this industry, how things are run at her shop, and her approach to leadership.
Look for the second part of this interview, coming soon to the podcast.
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Do you know an outstanding quick lube operator? Nominate them for th...2024-04-2517 minThe NOLN PodcastMaintain Your Industry Perspective - Part 2 (with Justin Cialella of Victory Lane Quick Oil Change)In the second part of this two-part series for the podcast, Justin Cialella participates in a conversation about elements of importance in today's quick maintenance industry.
Justin is the president and CEO of Victory Lane Quick Oil Change, and he shares his thoughts on topics of team development and training, services, and the future of the industry.
This episode picks up where the first installment left off. Listen to the first part of this series to hear more from Justin.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN...2024-04-1817 minThe NOLN PodcastMaintain Your Industry Perspective - Part 1 (with Justin Cialella of Victory Lane Quick Oil Change)In the first part of this two-part series for the podcast, Justin Cialella participates in a conversation about elements of importance in today's quick maintenance industry.
Justin is the president and CEO of Victory Lane Quick Oil Change, and he shares his thoughts on topics of workplace culture, leadership, where the industry is as it stands, and where it may go.
Look for the second part of this episode, coming soon to the podcast.
Interested in hearing more in the meantime? Last year, Justin joined the show for a similar episode about the sta...2024-04-1118 minThe NOLN PodcastThe 411 on Kwik Kar Franchising (with Ron Stilwell of FullSpeed Automotive)FullSpeed Automotive has announced that their brand Kwik Kar Oil Change & Auto Care is introducing a nationwide franchise model.
Ron Stilwell, president of FullSpeed Automotive, joins the show for a conversation about this new opportunity and what people should know about Kwik Kar, which was acquired by FullSpeed in 2022 but has been around for decades.
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Do you know an outstanding quick lube operator? Nominate them for the 2024 NOLN Operator of the Year Award!
2024-03-2816 minThe NOLN PodcastAwarding an Example of Leadership (with SpeeDee Franchisee Mike Guasch)It's important to recognize leaders who are making an impact. Supporting, growing, and showcasing leaders helps set the standard for continued success.
Mike Guasch was recently recognized by the International Franchise Association with a Franchisee of the Year Award for his SpeeDee Oil Change & Auto Service location in Modesto, California. He joins the show to outline his career and share what the award means to him.
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2024-03-2122 minThe NOLN PodcastHow a Beach Trip Led to an Automotive Career (with Bill Snow of Rad Air Complete Car Care)Everyone paves the path of their career in a different way—it's part of what makes each journey so unique. Bill Snow has long been a self-proclaimed "car guy," but there is an interesting backstory as to how he got connected with where he is now at Rad Air Complete Car Care.
Bill, who serves as vice president of franchise development and operations at Rad Air, joins the show to share his story and his thoughts on topics like networking, leadership, and more.
Get advice from Bill about hiring strategies in his Quick Lube Q&A f...2024-03-1420 minThe NOLN PodcastThe Recipe for Vehicle Lubrication Success (with Sean Nguyen of Shell Lubricants)There is no quick lube without vehicle lubricants. They help vehicles run smoothly. Their presence keeps daily shop operations on track.
Sean Nguyen, technical specialist at Shell Lubricants, joins the show for an in-depth discussion about vehicle lubricants. From oil formulations to sharing information with customers and staying on top of a changing industry, this conversation is full of interesting and applicable information.
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2024-02-2916 minThe NOLN PodcastCelebrate Growth and Strategize for the Future (with Mo Khalid of Driven Brands)In December 2023, Take 5 Oil Change opened its 1,000th store in Fort Pierce, Florida. Earlier in the year in October 2023, Take 5 celebrated its 300th franchised location. Overall, the brand has experienced tremendous growth since its acquisition by Driven Brands in 2016. This growth is made possible by its people and its strategy.
Mo Khalid is the executive vice president and group president of maintenance for Driven Brands. He joins the show to talk about Take 5 and its recent successes as well as what the brand is looking forward to in the future.
Subscribe to The NOLN Podcast an...2024-02-1510 minThe NOLN PodcastNOLN News Roundup - February 8, 2024A Take 5 Oil Change franchisee plans neighboring Take 5 and 7 Brew Drive Thru Coffee locations, FullSpeed Automotive names new vice president of mergers and acquisitions, Chevy Silverado owner files excessive oil consumption lawsuit against General Motors, and a customer mistakenly accelerates through bay doors at a Valvoline Instant Oil Change.
This is the NOLN News Roundup, bringing you a collection of recent headlines from the quick lube industry.
Stories featured in this edition of the NOLN News Roundup include:
Take 5 Oil Change Franchisee Continues Expansion Alongside 7 Brew Coffee
FullSpeed Automotive Names VP of...2024-02-0806 minThe NOLN PodcastDefining Breeze Autocare (with Eric Frankenberger)You may know Eric Frankenberger's name in association with Oil Changers, but what about Breeze Autocare? The Breeze Autocare family of brands include Oil Changers, Oil Changers + Repair, and The Wash Shop (which NOLN spoke about with Mark Bochnowski on the podcast in December 2023).
As President and CEO, Eric joins the show to talk about the purpose and mission of Breeze Autocare, its brands, goals for the future, and his perspectives as a quick lube industry leader.
To learn more about Eric Frankenberger, check out his 2022 NOLN Operator of the Year profile.
Subscribe to T...2024-01-2522 minThe NOLN PodcastBest Practices for Bookkeeping (with Stacy Kildal of Kildal Services LLC)It's time to talk about your books (No, we're not referring to the ones on your bookshelf. But if you have any good recommendations we'd love to hear them!) On this episode of the podcast, we're having a conversation about the importance of sound bookkeeping practices.
Stacy Kildal of Kildal Services LLC is a bookkeeper and QuickBooks Online expert. Some of her clients include automotive shops. She shares expertise and advice about bookkeeping strategies that is relevant all year long, including tax season and beyond.
Kildal was also interviewed for the October 2023 issue of NOLN. Che...2024-01-1823 minThe NOLN PodcastNOLN News Roundup - January 11, 2024Driven Brands has a new digital marketplace, Jiffy Lube shop opens near Canton, Georgia, Cox Automotive evaluates new car sales in 2023, and Take 5 Oil Change celebrates a milestone achievement.
This is the NOLN News Roundup, bringing you a collection of recent headlines from the quick lube industry.
Stories featured in this edition of the NOLN News Roundup include:
Driven Brands Launches Online Marketplace for its Stores
Stonebriar Opens Jiffy Lube in Hickory Flat, Georgia
New Car Sales Strong in 2023
Take 5 Oil Change Celebrates 1000th Location Opening
...2024-01-1106 minThe NOLN PodcastRetain Your Talent, Develop Your Team (with Claudia St. John of The Workplace Advisors)Have you started setting goals for your team in 2024? Whether or not you have, there's a good chance that one major thing you want from your employees is for them to stick around.
That's right, we're talking about employee retention. Inspiring motivation and dedication amongst your shop team is connected to nearly every element that keeps your business running. Shop culture, team management, and shop-wide communication are just a few areas to develop that help establish a quality workplace.
Claudia St. John, president of The Workplace Advisors, joins the show to talk about what it ta...2023-12-2825 minThe NOLN PodcastNOLN News Roundup - December 21, 2023Premier Oil Change shares acquisition and promotion news, the state of New Jersey makes moves to ban new gasoline-powered cars, Chevron shifts heavy duty products to synthetic, and Advance Auto Parts plans to sell Worldpac.
This is the NOLN News Roundup, bringing you a collection of recent headlines from the quick lube industry.
Stories featured in this edition of the NOLN News Roundup include:
Premier Oil Change Announces New Executive and California Acquisition
New Jersey Moves to Ban Sale of New Gasoline Vehicles By 2035
Chevron Shifts Heavy Duty Engine Oi...2023-12-2105 minThe NOLN PodcastWhat’s The Wash Shop? (with Mark Bochnowski of Oil Changers)Peanut butter and jelly. Pen and paper. Soap and water. These are just a few things that have historically paired well together. While quick lube shops and car washes may not be on quite the same level as these classic pairs, they are definitely two profit centers that seem to gel in this industry.
In that vein, Oil Changers has recently introduced a new car wash brand called The Wash Shop. Mark Bochnowski joins the show to talk about the "why" behind The Wash Shop, the elements that make up the brand, and the opportunities it holds. ...2023-12-1415 minThe NOLN PodcastListening Back to the 2023 ArchivesThe year isn't over yet, but December is right around the corner! Before the holiday rush truly takes over, listen back to some of your favorite episodes from The NOLN Podcast this year, or discover one that you haven't had the chance to listen to yet.
In this episode, Associate Editor Hanna Bubser dives into the archives and reflects on just a handful of conversations that appeared in the podcast feed in 2023. So listen in and keep an eye out for more content to come this year and into 2024!
Check out the full versions of th...2023-11-3009 minThe NOLN PodcastJustin Cialella on the PAMA Management Certification CourseThe Preventative Automotive Maintenance Association (formerly known as the Automotive Oil Change Association) hosts Management Certification Courses for individuals in the quick lube industry.
Recently, one of these courses was held at the Victory Lane Quick Oil Change headquarters in Michigan. Victory Lane President and CEO Justin Cialella (who is also a board member for PAMA) joins the show to outline how this course went for the association, and to give an overview of how the course is usually run for those who are interested in participating in the future.
Subscribe to The NOLN Podcast an...2023-11-0922 minThe NOLN PodcastRob Meng on FasterLinesA core understanding of shop efficiencies is something that shop owners strive to achieve on a daily basis. Many factors go into the full picture of shop operations. Data can play a role in telling that story.
Rob Meng is the founder and CEO of FasterLines, which offers data-based line management solutions. Rob joins the show to talk about the power of this data for quick lubes.
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2023-10-1921 minThe NOLN PodcastDaniel Wilson of Big Ray’s Express LubeAs anyone in the quick lube industry would say, there is so much more that goes into this work than changing oil. Running a successful operation involves strategy, dedication, and passion for the job.
Daniel Wilson embodies this mindset as the regional manager at Big Ray's Express Lube in Illinois, and he joins the podcast to talk about his approach to the work he does for the shop network.
Wilson was featured in "How To Be a Customer Liaison" for the September 2023 issue of NOLN. The article can be read in the physical issue of th...2023-10-0525 minThe NOLN PodcastCosta Kapothanasis is the 2023 NOLN Operator of the YearIt's September, and that means the 2023 NOLN Operator of the Year issue is live. This year, NOLN has proudly bestowed the title upon Costa Kapothanasis of Costa Oil 10 Minute Oil Change.
Kapothanasis joins the show to talk about his perspective as an operator as well as the Costa Oil model and why it works for him and his team. Read the full Operator of the Year feature in the September 2023 issue of NOLN or over on the NOLN website.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, Linked...2023-09-2124 minThe NOLN PodcastJoe Benza Talks ShopThe elements that draw a person to the quick lube industry can be very personal. People participate in this line of work for a variety of reasons. Every career starts somewhere. Every shop starts somewhere.
Joe Benza has been in the quick lube game for years. He even ran a network of shops with his dad until they decided to sell. But Benza came back strong to ownership by opening Carolina Quick Lube in Johnston County, North Carolina. He's taking what he learned earlier in his career while also bringing in some new ideas. He joins the s...2023-09-0725 minThe NOLN PodcastKye Grisham on Automotive Trends and TechWhen it comes to discussing and digesting the various elements of technology that impact the aftermarket, perspective is key. This mindset can be applied to automotive trend-watching as well. Some trends are exciting and some technology may be overwhelming, but it's important to talk about nonetheless.
Kye Grisham is the director of automotive technology for Christian Brothers Automotive. He joins the show to shed light and insight on some of the technology and trends that automotive aftermarket service providers should keep an eye on.
Subscribe to The NOLN Podcast and visit noln.net for more cont...2023-08-2412 minThe NOLN PodcastSponsored Podcast: The Nuts and Bolts of Preventive ServicesIn this sponsored episode of the NOLN Podcast, Neal McGlinchey, Manager of Field Training, Valvoline Global Operations, spoke with Matt Hudson, Content Director of National Oil & Lube News, about the nuts and bolts of preventive maintenance services and what products and services are most effective for quick lubes to offer.
To find out more, please click here: https://partner.valvolineglobal.com/
2023-08-1710 minThe NOLN PodcastJeff Harmening on API Oil CertificationsThe American Petroleum Institute is a familiar name to the automotive aftermarket, seeing as API represents the oil and gas industry across America. Some of the work done by API revolves around the licensing, specifications and certifications related to oils.
Jeff Harmening from API joins the show to contextualize this work, as well as the other elements it touches and what it all means for quick lube shop owners.
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2023-08-1021 minThe NOLN PodcastScott Accardo’s Journey to VP of Operations for SpeeDeeFullspeed Automotive recently announced the promotion of Scott Accardo to vice president of operations for SpeeDee Oil Change & Automotive Service. But Accardo's career with this industry began well before that announcement.
At seven years old, Accardo helped vacuum customer cars at his father's SpeeDee franchise, which also happened to be the very first franchise under SpeeDee as a whole. This early exposure to a quick lube setting ultimately led to a decades-long career in the industry. Accardo joins the show to talk about how he got to where he is today.
Subscribe to The NOLN P...2023-07-2715 minThe NOLN PodcastSTC Management LLC is Jiffy Lube’s Franchisee of the YearVirginia-based STC Management LLC was recently awarded the 2022 Jiffy Lube "Franchisee of the Year" title. It's an enormous honor for the group, which previously won the title twice before in 2000 and 2007, respectively.
STC Management President and CEO Chris Burns joins the show to talk about the elements that make the group stand out and what the "Franchisee of the Year" honor means to the team.
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2023-07-1311 minThe NOLN PodcastRunning the Family Business with Sara WhiteSara White has been involved with her family's Grease Monkey location in Fort Collins, Colorado, for the majority of her life. It was originally established by her grandfather in 1994. White went from helping around the shop as a teenager to now running the whole operation with support from her sisters and father.
White joins the show to talk about how she's made the family business her own, and what it's like to run a female-owned shop in a mostly male-dominated industry.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on F...2023-06-2922 minThe NOLN PodcastFleet Strategies with Howard KoffmanConsistent customers are good for business. In the quick lube space, fleets can fit that bill. But acquiring fleets requires a different approach than the average customer, and it's important to have a strategy that works well for your shop.
In this episode, Howard Koffman joins the show to weigh in. Koffman is the business development manager for fleets at Stonebriar Auto Services, which is a Jiffy Lube franchise.
Interested in learning more about maintaining fleet accounts? Koffman and several other industry experts share perspectives in "The Fleet Formula" from the May issue of NOLN. Th...2023-06-1518 minThe NOLN PodcastSponsored Podcast: Benefits of partnering with Valvoline Global OperationsIn this sponsored episode of the NOLN Podcast, James Weiss, Sales Development Sales Manager for Valvoline Global Operations, spoke with Matt Hudson, Content Director of National Oil & Lube News, about the value that Valvoline can bring to lube shop owners and how the company has invested in building lasting partnerships.
2023-06-1306 minThe NOLN PodcastSponsored Podcast: Diversifying Quick Lube Services with Service ChampDoug Arnold, senior vice president of Service Champ, spoke with NOLN Associate Editor Hanna Bubser on the trade show floor at iFLEX 2023 in May. In this podcast episode, Arnold discusses the trends he is seeing in quick lube service and what's changing across today's industry. Additionally, Arnold explains how the Service Champ portfolio helps shops find success as they navigate the landscape of expanded services.
2023-06-0811 minThe NOLN PodcastArnold Gacita on Petra CaresThe automotive aftermarket is full of inspiring stories. Despite any challenges that the industry may face, there is seemingly always an underlying theme of resiliency.
Arnold Gacita is the president and CEO of Petra Automotive Products. He joins the show to talk about Petra Cares, which is the charitable arm of Petra Automotive Products. Petra Cares helps individuals who have aged out of the foster care system become automotive technicians.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
2023-06-0121 minThe NOLN PodcastSponsored Podcast: Spring Marketing Tune-UpTroy Bullock with Matrix Imaging Solutions speaks with Matt Hudson, content director at NOLN, about how shop operators can examine and improve their marketing approaches for the spring and summer seasons.
2023-05-2516 minThe NOLN PodcastSupporting Your Employees with Deanna BaumgardnerCreating a supportive work environment at your shop benefits everyone, and it provides an avenue for building connection with your employees. Putting in the effort to get to know your employees and how to best support them is well worth it for your shop's success story.
Deanna Baumgardner of Employers Advantage LLC joins the show to offer guidance on the various aspects of employer and employee dynamics.
NOLN previously interviewed Baumgardner for the February 2023 issue of the magazine. Read "Is Your Team 'Quiet Quitting'?" on the NOLN website.
Subscribe to The NOLN Podcast and v...2023-05-1817 min
The NOLN PodcastMidas Celebrates 67 Years with KindnessApril 2023 marks the 67th anniversary of Midas. To celebrate, Midas has been running a "67 Acts of Kindness" campaign with its franchisees all month long. Franchisees have been encouraged to give back to their communities and keep that momentum going well after the anniversary is over.
Lenny Valentino Jr. is the president and COO of Midas International, and he joins the show to talk about this anniversary. He also discusses the goals of the Midas system overall, and what Midas wants to accomplish in the future.
Subscribe to The NOLN Podcast and visit noln.net for more...2023-04-2718 min
The NOLN Podcast(Sponsored) A Peek Behind the Curtains at ValvolineAre you curious about the perks and promotions included in a quick lube partnership with Valvoline? Join Kevin Gammill, field training specialist at Valvoline Global Operations, who spoke with NOLN Content Director Matt Hudson about Valvoline’s program offerings and corporate support. Gammill runs through some of the training, technical, and marketing support available to partnering operators.
This podcast is sponsored content from Valvoline.
2023-04-2015 min
The NOLN PodcastKen Frenchak Shares Shop PerspectiveQuick lube shops have a lot in common, but they have a lot of differences too. At NOLN, we strive to share insightful stories from shops across the country. Listening to and learning from one another can prove valuable. The conversation in this podcast episode offers insight into how one shop approaches various aspects of this industry.
Ken Frenchak is the general manager at Valvoline Express Care of Grove City, Pennsylvania. He joins the show to talk about his shop. Topics discussed include his shop's customer service approach, his team, workplace culture, leadership and even some industry-related hi...2023-04-1326 min
The NOLN PodcastThe State of the Quick Lube Industry with Justin CialellaIn order to be successful in any industry, it's important to keep tabs on what's going on inside of it. The quick lube industry is no different. As a shop owner, this involves paying attention to current events that impact the industry, implementing effective leadership strategies, and utilizing relevant resources.
Justin Cialella is the president and CEO of Victory Lane Quick Oil Change and current past-president of the Automotive Oil Change Association. In this episode, he offers his perspective on what shop owners should be keeping an eye on and some strategies for navigating today's quick lube i...2023-03-3027 min
The NOLN PodcastPodcast: Best Workplaces 2023 Winner SpeeDee Oil Change and Auto Service of Charlotte/CharlestonThe March issue of NOLN features the 2023 Best Workplaces winners. This episode of the podcast includes a conversation with the franchise winner, SpeeDee Oil Change and Auto Service of Charlotte/Charleston.
Co-owner Steve Sarrantonio joins the show to share what makes his workplace stand out.
Read the full Best Workplaces profile of SpeeDee Oil Change and Auto Service of Charlotte/Charleston on the NOLN website or in the March 2023 issue of the magazine.
Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.
Subscribe to T...2023-03-2320 min
The NOLN PodcastWorking Across Generations with Sara FraserAs a shop owner, your services reach multiple generations. From industry veterans to millennials and Generation Z, there is an impact to be made. As more younger people enter the workforce and also start to bring their cars in for services, it is important to understand how to approach teamwork, marketing, and more.
Sara Fraser is the vice president of business development and client services at Haas Performance Consulting, which specializes in coaching and business management for independent repair shops. She joins the show to discuss this multi-generational dynamic, which spans across the entire automotive aftermarket.
T...2023-03-1623 min
The NOLN PodcastBest Workplaces 2023 Winner Rancho Express LubeThe March issue of NOLN features the 2023 Best Workplaces winners. This episode of the podcast includes a conversation with the independent category winner, Rancho Express Lube of Rancho Cucamonga, California.
Nestor Gutierrez is the owner. He joins the show alongside Jorge Puerto, who serves as an assistant manager and service writer at the shop.
Read the full Best Workplaces profile of Rancho Express Lube on the NOLN website or in the March 2023 issue of the magazine.
Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.
...2023-03-0916 min
The NOLN PodcastHow to Recession-Proof Your Shop with Brad FinkThe conversation surrounding a potential recession has been an ongoing one, and during times of uncertainty it can be a challenge to strategize.
As is the case with many aspects of providing service in the automotive aftermarket, prepardness is key. This episode of the podcast comes from NOLN's sibling publication for repair shop owners, Ratchet+Wrench.
Chris Jones, editor of Ratchet+Wrench, spoke with Brad Fink of Christian Brothers Automotive about tips and insights for recession-proofing a shop.
Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to le...2023-03-0222 min
The NOLN PodcastDiscussing OSHA Compliance with Colette BruceOSHA compliance is a vast topic, but it's important to address in the automotive aftermarket. There is a lot of information out there, and understanding how it relates to your shop can sometimes be an overwhelming task.
For this episode, Colette Bruce of Team Safety LLC joins the show to discuss OSHA compliance and safety in a quick lube setting.
Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn...2023-02-2326 min
The NOLN PodcastTalking Community Impact with Lucas Oil CenterFor the team at Lucas Oil Center, taking care of their community goes beyond offering an oil change. They are passionate about fundraising and hosting events that make an impact on families, friends, and their employees alike.
To learn more about the efforts put forth at Lucas Oil Center, team members Bill Floyd, April Maxey, and Chris Payne join the show. In this episode, these three discuss their strategy, reveal some of their favorite memories, and offer insight to other shop owners looking to pursue similar avenues in this arena.
Thanks to Valvoline for sponsoring th...2023-02-1628 min
The NOLN PodcastUsing Voice Assistant Technology in Quick Lubes with OrthoHave you ever used a smart speaker to set a timer, check the weather, or listen to your favorite playlist? If so, then you're familiar with the concept of voice assistant technology.
RAIN Technology has developed a voice assistant for the automotive aftermarket, and it's called Ortho. By speaking directly to Ortho, shops have the opportunity to increase efficiency and get questions answered quickly.
Ortho recently expanded its network to include service franchises, tire dealers, and the quick lube market. RAIN Technology VP of growth Eric Turkington joins the show to explain what Ortho has to...2023-02-0925 min
The NOLN PodcastCreating Unforgettable Job Ads with Chris LawsonCrafting a quality job ad requires attention to detail as well as some time and effort. But at the end of the day, it's well worth it to attract the right talent to your shop.
This episode of The NOLN Podcast comes from our collision repair sibling publication, FenderBender. Chris Lawson of Technician Find joins content director Matt Hudson to offer advice about executing effective job postings.
Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.
Subscribe to The NOLN Podcast and visit noln.net for...2023-02-0223 min
The NOLN PodcastSarah Hamp is FullSpeed Automotive’s Chief Marketing OfficerSarah Hamp was appointed to chief marketing officer at FullSpeed Automotive in December 2022. She brings over two decades of marketing experience with automotive repair and quick lube brands to the role.
In this episode of the podcast, Hamp joins the show to share how her role touches the FullSpeed portfolio of brands, what her goals are as CMO and what she's looking forward to with FullSpeed in the future.
Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.
Subscribe to The NOLN Podcast and visit noln...2023-01-2609 min
The NOLN PodcastCarmen Strickland on the Mighty Franchise ModelCarmen Strickland is starting off 2023 strong. She is celebrating 30 years with Mighty this month, and in late 2022 she was promoted to VP of Franchise Operations within Mighty Distributing System. She joins the show to give context about what this role means, what her goals are and what the Mighty franchise model has to offer.
Thanks to Valvoline for sponsoring this episode of The NOLN Podcast. Visit this site to learn more.
Subscribe to The NOLN Podcast and visit noln.net for more content. Follow NOLN on Facebook, LinkedIn and Twitter.
2023-01-1909 min
The NOLN PodcastPreventing Catalytic Converter Theft with Ron KatzIn many ways, our cars are our lifeline. Our cars get us to work, and allow us to drop our children off at school. When something goes wrong, it can cause a domino effect. As catalytic converter theft remains a prominent issue across the country, many drivers are being left in a lurch. But shop owners have an opportunity to make a difference.
Midas franchisee Ron Katz has been offering services to customers in an effort to deter thieves from stealing catalytic converters. He joins the show to discuss his strategy and the impact it has had o...2023-01-1212 min
The NOLN PodcastHiring Strategies for 2023 with Claudia St. JohnHappy New Year from National Oil and Lube News!
While it may be too soon to determine exactly what 2023 will bring, it isn't too early to start tackling your to-do list. If you are looking to bring some fresh talent onto your team this year, then you're not alone. New employees are on the mind of many shop owners, but the hiring process can be difficult to navigate without the right procedures in place.
Claudia St. John is the president of HR Affinity Group. She has provided key insight for multiple stories in NOLN about hir...2023-01-0519 min
The NOLN PodcastJoanna Johnson on the Hyundai Kia Oil Drain Pan InvestigationIn October 2022, it was announced that the National Highway Traffic Safety Administration launched an investigation into Hyundai Motor Company and Kia Motor Company for oil drain pan assemblies. This NHTSA investigation was spurred by a petition that was put together by the Automotive Oil Change Association in July 2022.
Joanna Johnson is a policy advisor for the AOCA. She joins the show to explain the importance of the petition as well as the research that was put into it. Additionally, she discusses what exactly this NHTSA investigation is and why service providers and their customers should be paying at...2022-12-0822 min
The NOLN PodcastYoshino Power on Solid-State BatteriesThe Automotive Aftermarket Products Expo provides an annual opportunity to explore the latest and greatest that the industry has to offer.
This year at AAPEX, NOLN had the chance to check out some new technology firsthand through a conversation with Vince Caito, VP of marketing and product development at Yoshino Power.
Yoshino recently debuted a solid-state lithium ion portable battery. During this interview with NOLN, you'll hear Caito outline the technology behind this portable battery generator, why it matters to the automotive aftermarket and how it contributes to the greater electric vehicle conversation.
2022-11-1009 min
The NOLN PodcastKevin Davis on Industry Resources and RelationshipsBuilding your toolkit and building your network are two tasks that go hand-in-hand as a quick lube owner and operator.
Kevin Davis of the Quick Lube Expert visits the NOLN Podcast to discuss strategies for taking advantage of industry resources and shaping relationships with your peers.
2022-10-1322 min
The NOLN PodcastBill Hanvey on How to Navigate Ongoing R2R LandscapeIn this interview from NOLN's sister publication ADAPT Automotive, Senior Digital Editor Noah Brown speaks with Auto Care Association President Bill Hanvey about how shops can promote education surrounding the Right to Repair issue. In addition, Hanvey touches on some of the topics that will be addressed at this year's ADAPT Summit in Dallas, Texas.
Learn more about the ADAPT: Automotive Technology Summit here.
2022-09-0116 min
The NOLN PodcastGood Deeds Build CultureThe mission statement for ACE Jiffy Lube is "creating customers for life through fast, friendly, clean, and professional service.” To do that, this franchise in the southeast U.S. takes care of its own, too.
In this episode, NOLN welcomes Jessica Lorie, the manager at a service center in West Palm Beach, Fla. She talks about how the shop team got together to do something special to help out a colleague.
2022-02-1710 min
The NOLN PodcastEmployee Retention Begins with CultureRajeev Kapur, author and CEO of 1105 Media, joins The NOLN Podcast to talk about how businesses need to evolve to meet the demands of the new workforce.
Kapur explains actionable ways for leaders to ensure that the employment they provide is more than just a paycheck. His new book is called Chase Greatness: Enlightened Leadership for the Next Generation of Disruption.
2022-02-0316 min
The NOLN PodcastEditor’s Picks: The Best of 2021This week, check out some of editor Matt Hudson's favorite clips from 2021, covering topics like educating the next generation of techs, finding the right employee, being a "no BS" leader, and much more.
There's much more from The NOLN Podcast coming in 2022, so stay tuned to the NOLN website and your favorite podcast platform.
If any of the interviews from this episode got your interest, you can find the full versions here:
The Future of Quick Maintenance
Working with the Young Workforce
Pete Frey's Positive Leadership
The...2022-01-2010 min
The NOLN PodcastHappy Holidays from NOLNCatch a special holiday message from National Oil and Lube News editor Matt Hudson.
Have a great weekend!
2021-12-2301 min
The NOLN PodcastProductive Vendor RelationshipsWith supply chain disruptions making headlines and headaches this year, it's a good time to take a closer look at what makes a great relationship between operators and suppliers.
NOLN columnist and operator Adam Tatum joins the podcast to talk about his best practices for maintaining great relationships in the industry.
2021-12-1625 min
The NOLN PodcastConversation with Royal Purple at AAPEX 2021During the hustle and bustle of AAPEX, Staff Writer Paul Hodowanic stopped by the Royal Purple booth to see what the brand has going this year at the show.
Stay tuned for our regularly scheduled episode of The NOLN Podcast on Thursday!
2021-11-0509 min
The NOLN PodcastKevin Davis on Quick Lube ExpertKevin Davis, COO and founder of Fast Change Lube and Oil, joins the show to talk about his recent startup Quick Lube Expert.
For the latest news and trends in the quick lube industry, check out NOLN.net and follow NOLN on Facebook and Twitter.
2021-10-1418 min
The NOLN PodcastFluid Management and DEFThis episode features Jeff Harmening, manager of the Engine Oil Licensing Certification System and other programs at the American Petroleum Institute.
Jeff joins NOLN editor Matt Hudson to talk about best practices for managing many different SAE grades, API's aftermarket audit, and some handy tips for shops that offer DEF service for diesel vehicles.
2021-10-0719 min
The NOLN PodcastAward Runner Up Costa KapothanasisCatch up with Costa Kapothanasis in this special award issue episode of The NOLN Podcast. Kapothanasis runs Costa Oil 10 Minute Oil Change, which has a group of company-owned shops in the Northeast and Midwest. Also, the company recently started franchising and has recruits already signed up.
This interview highlights the hard work it takes to develop a franchise concept, all while running and improving company-owned assets. Also, be sure to check out the profile story over at the NOLN website.
2021-09-2310 min
The NOLN PodcastThe Value in Price DiscussionsEditorial Director Anna Zeck and Dwayne Myers of Maryland-based Dynamic Automotive talk about how shops can demonstrate value in pricing discussions with customers.
Check out this insightful podcast episode and be sure to subscribe to The NOLN Podcast on your platform of choice!
2021-08-2613 min
The NOLN PodcastA Close Look at EV FluidsNOLN editor Matt Hudson takes a close look at what electric vehicle fluids are out of the market today and what exactly they're used for.
Explore the properties that EV thermal fluids are important, how these new fluids diverge from those in traditional vehicles, and what lube shop owners should think about as more hybrids and EVs hit the streets over the next decade.
Special mentions in this episode include this Lubes 'N Greases article and a report from McKinsey and Company.
Also be sure to check out this past episode about battery co...2021-08-1909 min
The NOLN PodcastSucceeding as a Multi-Unit FranchiseeJames Webb, author of the recently released Redneck Resilience: A Country Boy's Journey To Prosperity, joins Digital Multimedia Editor Noah Brown to talk about his transition to the world of franchising and how to make the most of the opportunities being a franchisee provides.
For the latest news and trends in the quick oil and lube industries, follow NOLN on Facebook and Twitter, and check out NOLN.net.
2021-07-2913 min
The NOLN PodcastCut the BS in Your Shop and Your LeadershipMartin Moore, founder of Your CEO Mentor and author of the upcoming "No Bullsh!t Leadership" book, joins Digital Multimedia Editor Noah Brown to discuss strategies on how to get the most out of your team by improving your leadership skills and habits.
For the latest news and trends in the quick oil and lube industries, follow NOLN on Facebook and Twitter, and check out NOLN.net.
2021-07-2216 min
The NOLN PodcastGrow Your Leadership MindThis week, join NOLN editor Matt Hudson and Mike Agugliaro, entrepreneur and co-founder of CEO Warrior, to talk about the mindset of leadership and how changing your frame of view can really help expose new opportunities.
Agugliaro also speaks about being nimble and making smart decisions, as well as what piece of advice he was told that totally changed his view of his own company.
2021-07-1515 min
The NOLN PodcastSmart Borrowing 101With businesses opening back up and shops seeing strong performance through the first half of 2021, many operators are looking to make investments in their shops.
Often, that might involve borrowing finances, and for this week's podcast, NOLN is bringing in an expert on that subject.
Josh Jones is the chief revenue officer at the small business lending firm Kapitus, and he joins editor Matt Hudson to talk about how operators can find the right loan and prepare to work with lenders.
2021-07-0114 min
The NOLN PodcastFA-4 and the New Diesel OilsRegular readers of NOLN likely saw a lot of coverage about the new gasoline engine oil standards from the American Petroleum Institute.
Interestingly, diesel engine oils are evolving in very similar ways, with technology and viscosities geared toward greater efficiency and lower emissions.
A lot of technology and development goes into those standards, and Greg Matheson from Lubrizol is an expert who broke it all down in this interview. He's a commercial lubricants product manager at Lubrizol and gave excellent insight into the meaning behind the new FA-4 service category, how it differs from previous spe...2021-06-1021 min
The NOLN PodcastWorking With The Young WorkforceLarry Witherspoon, founder of the Automotive Training Center in East Point, Georgia, speaks to NOLN about working with the young workforce and how to get the best out of them. He shares what he's learned in his eight years working with at-risk youth and what anyone should know if they plan on taking on an apprentice or a young technician.
Here's the story of Witherspoon's center and how it started: https://www.noln.net/articles/4804-inside-the-automotive-training-center
2021-02-1816 min
The NOLN PodcastYour Field Guide to Hiring and FiringHiring and firing are actions that all operators take, but few are experts in those areas.
So NOLN brought an expert in to speak to those crucial times in an operation. Roxi Bahar Hewertson is a consultant, business expert and author of books like "Hire Right, Fire Right: A Leader’s Guide to Finding and Keeping Your Best People." She spoke with NOLN about how to set up employees for success at the hire, as well as how operators and managers can be thorough and respectful when it's time to let somebody go.
2021-02-0415 min
The NOLN PodcastNews Weekly: April 14, 2020It's mid-April now, and NOLN is back with a weekly news roundup. There's a bit of good and a bit of bad news in this edition.
Check out some highlights from the magazine's survey amid the pandemic, as well as a local shop that was featured in their hometown newspaper.
If you haven't yet, check out the webinar that NOLN hosted last week to talk about operations and resources during this time.
2020-04-1402 min
The NOLN PodcastHow I Did It: Promoting Your Business Throughout COVID-19With the coronavirus pandemic underway, many shop owners are wondering how to keep business afloat. While some of us have the luxury of working from home (like all of us at NOLN), shop owners don't have that choice. So, how can shop owners get through this difficult time and keep business going?
Shop owner Bill Floyd of Lucas Oil Center talks with our staff writer, Abby Patterson, on how shops can stay proactive and promote the business, staff, and customers through this time.
For all of the latest coronavirus news, stay up to date with...2020-03-2620 min
The NOLN PodcastNews Weekly: March 17, 2020This week had a variety of stories in the mix.
NOLN took a look at U-Haul's no-nicotine hiring policy, a college program that studies hybrid powertrains and research that shines a light on all that particulate matter coming off of tire and brake wear.
That, plus a look at NOLN's coronavirus coverage, are all here.
2020-03-1703 min
The NOLN PodcastNews Weekly: March 10, 2020March 10, 2020—This week was largely about network growth, with news about Strickland Brothers' first franchised shop, a new Chicago-area VIOC and big plans for Victory Lane to reach the century mark.
In addition, a Mississippi shop suffered severe damage in a storm last week.
Here is the link to take the 2020 NOLN Operator Survey.
Here is information to participate in the 2020 NOLN awards for Best Looking Lube, Operator of the Year and Technician of the Year.
2020-03-1003 min
The NOLN PodcastNews Weekly: March 3, 2020NOLN is launching a weekly news roundup to bring you highlights from the stories of noln.net.
If you have any shop news or announcements, drop us a line at news@noln.net and we'll give a shout-out on the podcast.
Also mentioned in this episode is the 2020 NOLN Operator Survey. Here's the link:
https://bit.ly/32HgWBv
2020-03-0304 min
The NOLN PodcastHow I Did It: Franchising Strickland BrothersJustin Strickland, founder of Strickland Brothers 10 Minute Oil Change, shares his experience in launching and now franchising his independent quick lube network. It's been a lot of work, but Strickland has been up to the task and he had some great insight on how it has all come together.
You will be able to read more about Strickland and his operation (in addition to two other awesome operators) in the March issue of NOLN. Until then, enjoy this How I Did It edition of the podcast.
A couple items of business: Please rate and subscribe...2020-02-2719 min
The NOLN PodcastHow I Did It: NOLN Columnist editionWelcome to the second episode of The NOLN Podcast! In this How I Did It edition, we're focusing on the works of columnists Lenny Saucier and Adam Tatum.
Both were great interviews and shared some great thoughts on the industry. You can expect more of the same from their written work. Here are their January columns:
"What Business Are You In?" by Lenny Saucier
"Getting Process Buy-in and Building Good Habits with Contests" by Adam Tatum
2020-01-2325 min