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NWFA Wood TalkNWFA Wood TalkA Conversation with 2025 NWFA Hall of Fame Inductee Neil MossBrett Miller chats with Neil Moss, who has been involved in the wood flooring industry for more than 50 years and has been part of the NWFA since its inception.  He was instrumental in the development of the NWFA technical publications, served on both NWFA committees and the NWFA Board of Directors, and has dedicated many hundreds of hours training wood flooring professionals throughout the country.  Neil is an NWFA certified installer, sand and finisher, and inspector, holds numerous NWFA degrees, and received the NWFA Industry Leadership Award in 2008.2025-06-031h 24NWFA Wood TalkNWFA Wood TalkHow AI is Shaping the Future of Hardwood FlooringIn this episode of NWFA Wood Talk, Brett Miller sits down with Clyde Calhoun, Founder and CEO of Root Idea LLC, to discuss how artificial intelligence is beginning to impact the hardwood flooring industry. From improving efficiency to enhancing decision-making, Clyde shares insights into how AI can support—not replace—skilled professionals and why those who embrace new technology are poised to lead the way.2025-05-1625 minNWFA Wood TalkNWFA Wood TalkThe Science of Wood Identification with Dr. Frank C. Owens - NWFA Pre-Expo Symposium SpotlightOn this episode of the NWFA Wood Talk podcast, Brett Miller sits down with Frank C. Owens, Ph.D., Associate Professor in the Department of Sustainable Bioproducts at Mississippi State University. They dive into the science of wood identification, discussing key techniques for distinguishing different species and the importance of accurate identification in the wood flooring industry.Dr. Owens also previews his upcoming presentation at the NWFA Pre-Expo Symposium on April 15th, titled “Wood Identification Tips and Techniques: Know More, Guess Less.”Links: NWFA Pre-Expo Symposium Info Wood ID Team on YouTube Connect with Dr...2025-03-1826 minNWFA Wood TalkNWFA Wood TalkA Conversation with Paul Rezuke of Wickham Hardwood FlooringPaul Rezuke of Wickham Hardwood Flooring joins the conversation to discuss automation technology, his insights on the current state of the hardwood flooring industry, and key sales and market trends shaping the future. He also shares how Wickham Hardwood Flooring is participating in the NWFA Engineered Refinishable Program and what that means for the industry. 2025-02-0623 minOn The Floor with Wayne and RobOn The Floor with Wayne and RobThe NWFA with guest Michael MartinWayne and Rob host guest Michael Martin, CEO of the National Wood Flooring Association to discuss NWFA membership, the online university, webinars, the Gary Sinise Foundation and all of the year end NWFA specials going on. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/2024-12-2534 minNWFA Real AnswersNWFA Real AnswersNWFA Leadership Summit - Increasing Your Profitability in 2024 and BeyondJoin Michael Martin, President/CEO of NWFA, and Chris Zizza, owner of C&R Flooring, as they talk with Doug Howard of Growth Team Strategies to discuss key strategies for growing your wood flooring business in 2024 and 2025. In this episode, they dive into practical tips for success and emphasize the importance of attending this October's NWFA Small Business Workshop in Saint Louis, MO. Whether you're a seasoned professional or just starting out, this conversation will equip you with the insights you need to take your business to the next level.2024-08-1239 minNWFA Wood TalkNWFA Wood TalkA Conversation with Carlos Mongalo, Program Director for the National Flooring Contractors Apprenticeship ProgramIn this episode of the NWFA Wood Talk Podcast, Brett Miller interviews Carlos Mongalo, Program Director for the National Flooring Contractors Apprenticeship Program (NFCAP). Amidst ongoing skilled labor challenges, Carlos discusses innovative solutions such as apprenticeships and increased training in high schools and community colleges. Learn how NFCAP, in partnership with organizations like Job Corps, is setting standards and training the next generation of certified flooring tradespeople.2024-08-0632 minVerify In Field: The Millwork PodcastVerify In Field: The Millwork PodcastBehind the Scenes of Wood Flooring with NWFA's Brett MillerText us your feedback on the podcast!In this episode, host Jacob Edmond sits down with Brett Miller, the Vice President of Technical Standards Training and Certification at the National Wood Flooring Association (NWFA), to dive into the world of wood flooring. With 33 years of industry experience under his belt, Brett shares insights into the standards, challenges, and installation methods within the wood flooring industry. Together, they explore topics ranging from wood flooring installation in multimillion-dollar penthouses to responsible harvesting practices. Join us as we uncover the behind-the-scenes details of wood flooring with an industry expert.2024-07-1059 minNWFA Wood TalkNWFA Wood TalkA Conversation with Steve MarleyIn this episode of NWFA Wood Talk, Brett Miller chats with Steve Marley, Technical Director at Johnson Hardwood.  2024-06-1843 minNWFA Real AnswersNWFA Real AnswersGrowing Your Wood Flooring Business - A Live Q&A from NWFA ExpoChris Zizza chats with new NWFA members at the NWFA expo to share concrete steps on how to grow a hardwood flooring business.2024-05-2125 minNWFA Wood TalkNWFA Wood TalkHardwood Flooring Inspecting with Billy Simmons of ITAC InternationalBrett Miller and Billy Simmons discuss the role of the hardwood flooring inspector, the process of becoming an NWFA Certified Inspector, the challenges inspectors face on the job, and more.2024-01-1536 minNWFA Wood TalkNWFA Wood TalkA Conversation with Jacob Durham and Megan Sherman from Loba-WakolJoin Brett Miller as he chats with Jacob Durham and Megan Sherman from Loba-Wakol during a break at an NWFA hands-on training event. They discuss their history in the wood flooring industry, their unique partnership as a couple, the importance of industry engagement through hands-on events, and more. 2023-05-1538 minOn The Floor with Wayne and RobOn The Floor with Wayne and RobNWFA Expo Wrap-UpThat's a wrap! Wayne discusses his time at the NWFA Expo and notes a special thanks to the NWFA. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/2023-05-1040 minNWFA Wood TalkNWFA Wood TalkA Conversation with Willie ShortBrett Miller and NWFA Regional Instructor Willie Short of Willie James Quality Flooring discuss his background, experiences as a hardwood flooring inspector, failures over concrete slabs, the importance of floor prep, working with crawlspaces, and more.2023-03-2820 minNWFA Wood TalkNWFA Wood TalkNWFA Expo Symposium Preview with Gene Wengert, aka The Wood DoctorBrett Miller and Gene Wengert, aka The Wood Doctor, discuss the upcoming  Pre-Expo Symposium: Stump the Wood Doctor with Dr. Eugene Wengert.  Gain the knowledge you can use daily to be a better hardwood flooring installer, learn how moisture impacts wood flooring, and discover hidden factors that can affect your bottom line.https://www.nwfaexpo.org/NWFA2023/Public/SessionDetails.aspx?FromPage=Sessions.aspx&SessionID=482&SessionDateID=322023-03-1414 minNWFA Wood TalkNWFA Wood TalkA Conversation with John AlfordBrett Miller is joined by John Alford, who is an NWFA Regional Instructor and owner of Alford's Custom Hardwood Floors, located in Loveland, Ohio.2023-02-2828 minNWFA Wood TalkNWFA Wood TalkA Conversation with Robert Pelletier of Pacific HardwoodBrett Miller and Robert Pelletier, Owner, and CEO of Pacific Hardwood, discuss his company, its recent involvement with the NWFA's Engineered Wood Flooring Refinishable Program, the importance of sustainability, and more.2023-01-3131 minNWFA Wood TalkNWFA Wood TalkA Conversation with Steven Suntup of Elastilon USAIn this sponsored episode of the NWFA Wood Talk podcast, Brett Miller chats with Steven Suntup of Elastilon USA about his product, a peel-and-stick underlayment installation system.2022-12-3021 minNWFA Wood TalkNWFA Wood TalkA Conversation with Greg Mihaich of Norton/Saint-Gobain AbrasivesBrett Miller chats with Greg Mihaich, an application engineer for Norton/Saint-Gobain Abrasives.  In this role, he works in the professional floor sanding and DIY/Contractor markets on new product development, testing, and training. A second-generation wood flooring contractor, Mihaich has been active with NWFA, serving as an instructor at schools and assisting with updates to NWFA’s Sand and Finish Guidelines.2022-09-3059 minNWFA Wood TalkNWFA Wood TalkA Conversation with Mike Somodean of MSCS Inc.Brett Miller and Mike Somodean of MSCS Inc. discuss the value of education, what it means to be credentialed in the wood flooring industry, and the responsibilities you carry as a qualified professional in your market.2022-09-0736 minNWFA Wood TalkNWFA Wood TalkA Conversation with City Floor SupplyBrett Miller and staff from City Floor Supply, including owners Mike and Joe Glavin, as well as Caran Baxter, and Amanda Fox-Rouch discuss distribution in today’s wood flooring industry. They talk about changes in today’s distribution business, the economic climate, supply chain issues, the importance of keeping in front of their customers through different marketing strategies, their annual nailing competition, the importance of training, and some of the continuous challenges distributors face, including the fire that ravaged their business several years ago, and how they rose from the ashes.2022-08-091h 00NWFA Wood TalkNWFA Wood TalkA Conversation with Damian Bush of Berger-Seidle AmericaBrett Miller and Damian Bush, Technical Sales Advisor for Berger-Seidle America, discuss his background in the industry, installation differences in dry climates, and more.2022-07-2845 minNWFA Wood TalkNWFA Wood TalkA Conversation with Jared FitzgeraldJared Fitzgerald of Southern Oaks Flooring in Nashville, TN, talks with Brett about his career path in and through the wood flooring industry, the unspoken values of collaborating with other professionals to stay motivated, the importance of education, and what to expect with Spanish classes and technical publications through NWFA. 2022-06-2847 minNWFA Wood TalkNWFA Wood TalkA Conversation with Russ Watts of Lägler/Palo DuroBrett Miller and Russ Watts discuss the science of sanding, changes in customer expectations, how finishing furniture differs from flooring, the meaning of 'sand job topography' in relation to wood flooring, equipment maintenance, upcoming equipment maintenance class hosted at Lägler’s facility, and more.2022-06-1348 minNWFA Wood TalkNWFA Wood TalkA Conversation with Alex Korbut and Chris YatesBrett Miller is joined by wood flooring professionals Alex Korbut and Chris Yates to discuss their experiences in Ukraine and how they are participating in relief efforts. Korbut discusses his experiences in Ukraine since the war began. And Chris Yates discusses  his efforts to assist refugees.2022-05-2442 minNWFA Wood TalkNWFA Wood TalkA Conversation with Joe Rocco of Artistic Floors by DesignWood Talk welcomes Joe Rocco of Artistic Floors by Design. Brett and Joe discuss Joe's background in the wood flooring industry, how he went from being an employee to building his business, the importance of investing in employee education, the purpose of NWFA Certification, finding artistic inspiration, Wood Floor of the Year projects, and more.2022-05-0342 minOn The Floor with Wayne and RobOn The Floor with Wayne and RobWhat I Learned at NWFA Expo 2022Wayne and Rob discuss the NWFA Expo 2022. Follow Bona US Professional online: Website: https://www1.bona.com/en-us/professional/ Subscribe on YouTube: https://www.youtube.com/BonaProfessional Facebook: https://www.facebook.com/bonauspro/ Instagram: https://www.instagram.com/bonapro.us/2022-04-2739 minNWFA Wood TalkNWFA Wood TalkNWFA Expo 2022 - A Conversation with Alfred Melka, Michael Fischer, and Ashley Carter of Loba-Wakol, LLCRecorded at the 2022 NWFA Expo on Wednesday, April 13th,  Brett Miller and Michael Martin are joined by Alfred Melka, Michael Fischer, and Ashley Carter of Loba-Wakol, LLC on the day of Loba's 100th anniversary.  They discuss the company and its culture and philosophy, the importance of education, the future of the company, and more.2022-04-1425 minNWFA Wood TalkNWFA Wood TalkA Conversation with Andrew St. JamesThe guest on this week's Wood Talk episode is Andrew St. James. Andrew holds a Ph.D. in Physics and is a wood science enthusiast who is an independent consultant in the wood flooring industry. Andrew consults for manufacturers such as Goodwin Heart Pine, as well as others. In this discussion, Brett and Andrew talk about the relationship between relative humidity, temperature, and the moisture content of wood. 2022-04-0555 minNWFA Real AnswersNWFA Real AnswersNWFA Expo Preview - Succession Planning & Combatting New Tax Proposals: Assuring Your Company Remains SuccessfulNWFA Expo Preview - Succession Planning & Combatting New Tax Proposals: Assuring Your Company Remains SuccessfulMichael Martin and Chris Zizza chat with Leon B. Resnick about his upcoming presentation at the 2022 NWFA Wood Flooring Expo - Succession Planning & Combating New Tax Proposals: Assuring the Successful Continuation of Your Company, being held Tuesday, April 12 from 1:00 p.m. - 3:00 p.m.https://www.nwfaexpo.org/NWFA2022/Public/Content.aspx?ID=2251 2022-03-2217 minNWFA Wood TalkNWFA Wood TalkA Conversation with John Yarema - Defining Your NicheBrett Miller and John Yarema discus Yarema's path into the hardwood flooring industry, and the upcoming presentation on Tuesday, April 12, at the Pre-Expo Symposium - Define Your Niche and Tap Into a Million Dollar Market.https://www.nwfaexpo.org/NWFA2022/Public/Content.aspx?ID=22512022-03-0940 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kjell NymarkBrett and Kjell discuss the NWFA Certified Professional program in depth. They discuss what the word certification truly means, the differences between professional certifications, product certifications, certificates of completion, other types of certificates, and more.2022-02-1842 minNWFA Wood TalkNWFA Wood TalkA Conversation with the NWFA Regional InstructorsBrett Miller kicks off 2022 with a group discussion with the NWFA Regional Instructors as they prepare for the year ahead at their annual meeting at NWFA headquarters.2022-01-2440 minNWFA Wood TalkNWFA Wood TalkA Conversation with James Toal of Loba-WakolBrett Miller and James Toal of Loba-Wakol discuss his history in the industry, theories on the sanding process, finishes, and the importance of education...2022-01-1035 minNWFA Wood TalkNWFA Wood TalkA Conversation with Daniel BooneBrett Miller is joined by Daniel Boone, Training Manager at American Sanders. Brett and Daniel discuss the history of industry training, the importance of mentors, sanding tips and tricks, unsung industry veterans who have shaped the hardwood flooring industry, and more.2021-12-1337 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kayleen McCabeBrett Miller is joined by Kayleen McCabe, general contractor, TV host, and trades advocate, to discuss apprenticeship, the importance of inspiring the next generation to get involved in the trades, and more.2021-11-1031 minNWFA Wood TalkNWFA Wood TalkA Conversation with Bryan Park of Footprints Floors - Part IIBrett Miller chats with Footprints Floors owner, Bryan Park. They discuss being a businessman versus being a craftsman and how to understand your market. Park also talks about understanding the vital role margins play in the success of your business.2021-10-2643 minNWFA Wood TalkNWFA Wood TalkNWFA Inspector School - How Becoming an NWFA Certified Inspector Can Benefit Your CareerJoin Brett Miller as he talks with several students at the recent NWFA Wood Floor Inspector school. This school happens once each year and takes a heavy commitment from each of the students who attend. This five-day in-person course has been developed to prepare wood flooring professionals to earn the NWFA CWFI credential. Training involves learning about the inspector's role, their legal responsibilities, identification of wood flooring problems, testing methods, tools, report writing, and more.2021-10-1424 minNWFA Wood TalkNWFA Wood TalkA Conversation with Bryan Park of Footprints FloorsBrett Miller chats with Footprints Floors owner, Bryan Park. They discuss the importance of honing your sales skills and how they translate into company growth, how he took a leap of faith and started his business, his recent educational partnership with the NWFA, and more. 2021-09-2648 minNWFA Wood TalkNWFA Wood TalkA Conversation with Jason Goldberg, Founder and CEO of America's Floor SourceBrett Miller chats with Jason Goldberg, founder and CEO of America's Floor Source. They discuss the labor crisis, addressing the shortage of qualified workers in the flooring industry, how trade associations should be playing a vital role, and combining forces to put trainers on the street to bring new installers to the trade. They also talk about the importance of investing in training, his passion for training for the wide variety of employees under his supervision, and the process he uses to create a pipeline for employees to succeed in the flooring trade. 2021-09-1450 minNWFA Wood TalkNWFA Wood TalkWood Floor of the Year - Best Staircase - With Czar Floors & Stairbuilders and Manufacturers AssociationBrett Miller chats with Edward Tsvilik of Czar Floors and Terra Erb and John Wonderly from the Stairbuilders and Manufacturers Association. To learn more about Czar Floors' winning entry, click here.2021-08-2617 minNWFA Wood TalkNWFA Wood TalkHumidity, Hardwood, and Homes - Protect the Air You Breathe and Floor Underneath Your FeetBrett Miller is joined by Joseph Hillenmeyer from Aprilaire, and Matt Hoots of Sawhorse Inc. to discuss an upcoming webinar on how humidity impacts wood flooring.  The  free webinar will be held on Thursday, August 26 at 11:00 AM CDT.  Register now at https://register.gotowebinar.com/register/55699240128075023512021-08-1026 minNWFA Wood TalkNWFA Wood TalkA Conversation with Steve SeabaughBrett Miller chats with Steve Seabaugh. They discuss his beginnings working with wood flooring, overcoming adversity, the biggest changes he's seen in the hardwood flooring industry, and more.2021-07-2733 minOn The Floor with Wayne and RobOn The Floor with Wayne and RobNWFA Wood Floor of the Year!Wayne discusses his floor that took home the coveted NWFA Wood Floor of the Year for the Manufacturer Spotlight category. Congratulations to Wayne and all the winners!2021-07-0741 minNWFA Wood TalkNWFA Wood TalkA Conversation with Denny Hickman of Allegheny Mountain Hardwood FlooringBrett Miller and Denny Hickman of Allegheny Mountain Hardwood Flooring discuss moisture content, kiln-drying, the performance of live-sawn wood, common and uncommon issues caused by improper drying, and more. 2021-06-291h 07NWFA Wood TalkNWFA Wood TalkA Conversation with Tom Ourada of Ourada DesignsBrett Miller chats with Tom Ourada about his beginnings working with wood flooring, his passion for finding unique flooring material, his recent multiple 2021 Wood Floor of the Year Awards, including Best in Marquetry/Inlay, Circle/Curved Application, and Members' Choice, the importance of positive self-talk, and more.2021-06-1547 minNWFA Wood TalkNWFA Wood TalkA Conversation with Todd McDonald of Maple Ridge HandscrapedBrett Miller and Todd McDonald of Maple Ridge Handscraped discuss what it means to be a part of the hardwood flooring industry, why taking care of your health is important, hardwood flooring industry legends who made marks on his career, and more.2021-05-2532 minNWFA Wood TalkNWFA Wood TalkA Conversation with Marc Schulz of Lägler North AmericaBrett Miller and Marc Schulz discuss Marc's path in the hardwood flooring industry, his unique perspective on sanding theory, and the importance of attending educational courses to enhance skills.2021-05-1134 minNWFA Wood TalkNWFA Wood TalkA Conversation with Tim Nathan of Basic CoatingsBrett Miller and Tim Nathan from Basic Coatings discuss the importance of increasing your skill level and being better than the competition, perspectives on industry innovation, water-based stains, the rise of UV stain technology, and more.2021-04-2751 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kindl and Walker Chewning of Southern Woods FlooringBrett Miller chats with Kindl And Walker Chewning of Southern Woods Flooring about their recent entry into the hardwood flooring industry, and working with their father and company owner, Robert Chewning. They also discuss the labor shortage facing the industry, perspectives on education, and how they are preparing for the future.2021-04-1341 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kindl and Walker Chewning of Southern Woods FlooringBrett Miller chats with Kindl And Walker Chewing of Southern Woods Flooring about their recent entry into the hardwood flooring industry.  They discuss the the labor shortage facing the industry, perspectives on education, and preparing for the future.2021-04-1341 minSaturday SportSaturday SportEast Ulverstone to continue in NWFAA crisis meeting due to a shortage of footballers called by East Ulverstone last week decided to continue in the NWFA for this season. NWFA president Paul Johnson was at the meeting and he spoke to Martin Agatyn . . .2021-04-1004 minNWFA Wood TalkNWFA Wood TalkA Conversation with Avi HadadBrett Miller chats with Avi Hadad, owner of Avi's Hardwood Floors, about his history in the hardwood flooring industry, the importance of professional instruction, and his philosophies on both flooring and life in general.2021-03-3046 minSaturday SportSaturday SportNWFA season to kick off Coastal footy seasonThe first football competition on the Coast to fire up for season 2021 will be the NWFA, which starts next Saturday. Martin Agatyn attended the NWFA season launch earlier this week and spoke to NWFA president Paul Johnson . . .2021-03-2004 minNWFA Wood TalkNWFA Wood TalkA Conversation with Jeffrey Forbes and Carol Goodwin of the Goodwin CompanyBrett Miller is joined by Jeffrey Forbes and Carol Goodwin of the Goodwin Company. Well known for its river-recovered wood, Brett, Jeffery, and Carol discuss the history of the Goodwin Company and the unique characteristics of the wood they use to create luxury antique wood flooring.2021-03-1651 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kevin Mullany of Benchmark Wood FloorsBrett Miller is joined by Kevin Mullany of Benchmark Wood Floors to discuss Kevin's history in the hardwood flooring industry, how to create a sense of teamwork with staff, finding the best employees, the benefits of NWFA certification, and more.2021-03-0235 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kevin Mullany of Benchmark Wood FloorsBrett Miller is joined by Kevin Mullany of Benchmark Wood Floors to discuss Kevin's history in the hardwood flooring industry, how to create a sense of teamwork with staff, finding the best employees, the benefits of NWFA certification, and more.2021-03-0223 minNWFA Wood TalkNWFA Wood TalkA Conversation with Gene Wengert, aka The Wood DoctorBrett Miller and Gene Wengert, aka The Wood Doctor, discuss his perspective on the hardwood flooring industry and the relationship between moisture and wood.  Don't miss out on Gene's upcoming online seminar, being held on March 12, 2021. https://nwfa.users.membersuite.com/events/5b9f4133-0078-cc2e-d848-849bc3697bcd/details2021-02-1834 minNWFA Wood TalkNWFA Wood TalkA Conversation with Stephen and Matthew Young of Young Brothers Hardwood FlooringStephen and Matthew Young of Young Brothers Hardwood Flooring discuss how best to build knowledge and confidence in the hardwood flooring industry, pushing past your competition, and risking failure in pursuit of progress.2021-02-0240 minNWFA Wood TalkNWFA Wood TalkA Conversation with Matt Thrane of Gehl Flooring SupplyBrett Miller and Matt Thrane from Gehl Flooring Supply discuss the important but sometimes overlooked role that distributors have in the hardwood flooring industry and how they act as bridges between contractors and manufacturers.2021-01-1932 minNWFA Wood TalkNWFA Wood TalkA Conversation with Emily Morrow of Emily Morrow Home - Part 3In the third and final part of a conversation with Brett Miller and guest Emily Morrow of Emily Morrow Home, discuss the proper cleaning and maintenance of wood floors, common misconceptions, and why sometimes less is more.2021-01-1524 minNWFA Wood TalkNWFA Wood TalkA Conversation with Lisbeth CalandrinoA business owner, speaker, and author, Lisbeth Calandrino discusses her unique approach to selling, how to better build a brand, the true importance of installers, advice for retailers, planning for success in the year ahead, and more.2021-01-0551 minNWFA Wood TalkNWFA Wood TalkA Conversation with Wayne HighlanderWayne Highlander, National Sales Manager, Adhesives, for Bona US, discusses his perspective on the hardwood flooring industry, and his transition from a contractor to working in sales.  Wayne also talks about how important education has been in his career, in regards to both  learning and giving back to the industry.  2020-12-2236 minNWFA Wood TalkNWFA Wood TalkA Conversation with Ben Suer of Diamond Wood FloorsBrett Miller chats with Ben Suer, owner of Diamond Wood Floors, about his experiences in the hardwood flooring industry, the importance of finding a mentor, and how perseverance and hard work can pay off in the long run.2020-12-0853 minNWFA Wood TalkNWFA Wood TalkA Conversation with Emily Morrow of Emily Morrow Home - Part 2Brett Miller and guest Emily Morrow of Emily Morrow Home discuss the idea of hardwood floors as investment, and why hardwood flooring can be considered a healthy choice.2020-12-0417 minNWFA Wood TalkNWFA Wood TalkA Conversation with Toby Merrill of DuraSealBrett Miller chats with Toby Merrill, Contractor Specialist at DuraSeal, about his transition from running his own business to working for a major manufacturer, and advice on those starting out in the hardwood flooring industry.2020-11-2425 minNWFA Wood TalkNWFA Wood TalkA Conversation with Emily Morrow of Emily Morrow Home - Part 1Brett Miller and guest Emily Morrow of Emily Morrow Home discuss herperspective on hardwood flooring, including the value that real woodbrings to a home, benefits and misconceptions about engineered hardwoodflooring, and more.2020-11-1823 minNWFA Wood TalkNWFA Wood TalkA Conversation with Steve Brattin of SVB Wood FloorsSteve Brattin of SVB Wood Floors in Kansas City talks about differences between hardwood flooring markets, his experience with the NWFA Board of Directors, and the NWFA Certified Professionals Board of Directors, the importance of getting involved with the NWFA, and the value of being NWFA certified.2020-11-1023 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kelsey Quigg, Technical/Product Manager for PallmannBrett Miller and Kelsey Quigg, Technical/Product Manager for Pallmann, a division of Uzin-Utz North America, discuss finish trends in the hardwood flooring industry, and how new equipment has changed the physically demanding health risks we have historically exposed ourselves to when sanding a floor.2020-10-2748 minNWFA Wood TalkNWFA Wood TalkA Conversation with Wayne LeeBrett Miller chats with Wayne Lee from Middle Tennessee Lumber Co. about his beginnings in the industry and his unique perspective on sanding, finishing and industry trends.2020-10-1318 minSaturday SportSaturday SportMotton-Preston claims NWFA flagMotton-Preston defeated Forth in last weekend's Banjos NWFA grand final, but lost the reserves grand final to Forth in two one-sided encounters. Martin Agatyn and Will Braid looked back on the big day . . .2020-10-0306 minNWFA Wood TalkNWFA Wood TalkA Conversation with Karl Salzmann of Floor Protector FidboxBrett Miller and and Karl Salzmann discuss the importance and use of data loggers in the wood flooring trade. They also explore the rise of the "smart floor," and how data loggers are a game-changer for helping the end-user reduce environmentally-caused failures in their real wood floors.2020-09-2924 minNWFA Wood TalkNWFA Wood TalkA Conversation with Kjell Nymark, NWFA Certification ManagerBrett Miller and Kjell Nymark, NWFA Certification Manager, discuss NWFA's Certified Wood Floor Inspector program's evolution. They analyze the Inspector school and prerequisites to get there, and they explain why the industry continues to uphold NWFA Certified Wood Floor Inspectors as the best-of-the-best.2020-09-1553 minNWFA Wood TalkNWFA Wood TalkA Conversation with NWFA Regional Instructor, Ben TottaBrett Miller, NWFA Vice President of Education & Certification and NWFA Regional Instructor, Ben Totta, discuss how he grew his hardwood flooring company, how to build a successful company culture and his experiences with the  NWFA Wood Flooring Specialist Apprenticeship Program.2020-09-0142 minNWFA Wood TalkNWFA Wood TalkA Conversation with Jeremy Farmer from GlitsaJeremy Farmer discusses his background as a wood floor craftsman, business owner, his transition from contractor to Technical Sales Rep for Glitsa, and one of his favorite hobbies, BBQ.   2020-08-1837 minNWFA Wood TalkNWFA Wood TalkA Conversation with Doug MuscanellBrett Miller and Doug Muscanell, Muscanell Millworks founder, discuss the milling processes, acclimation, and several critical components of using wood in the desert climate. Doug shares some of his history in the wood industry, what motivated him to open a wood flooring mill in the high desert region of southwestern Colorado, and how he has carved out a niche business in one of the most challenging climates for wood flooring.2020-08-0452 minNWFA Wood TalkNWFA Wood TalkA Conversation with NWFA Regional Instructor, Michael DittmerNWFA Wood Talk Podcast - Brett Miller, NWFA Vice President of Education & Certification  and longtime NWFA Regional Instructor, Michael Dittmer, discuss Michael's experiences in the hardwood flooring industry, the importance of always improving, and best practices for working with customers.2020-07-2134 minNWFA Wood TalkNWFA Wood TalkA Conversation with Charles Peterson of Charles Peterson Signature Flooring, Part TwoBrett Miller interviews Charles Peterson about the importance of educating clients, the true meaning of acclimation, and why it is important to sell wood floors that fit the home.2020-07-0232 minFloor Academy - Helping flooring, tile and stone contractors own an assetFloor Academy - Helping flooring, tile and stone contractors own an assetThe Benefits of Being an NWFA member - Michael Martin (President NWFA)Send us a textThe NWFA is a non-profit trade association that represents all segments of the wood flooring industry, including manufacturers, distributors, contractors, and retailers. The organization's mission is to promote the use of wood flooring in residential, commercial, and institutional settings, and to provide resources and support to its members.Michael Martin has been the President and CEO of the NWFA since 2018. Prior to joining the NWFA, he worked in the building materials industry for over 20 years, serving in various leadership roles in sales, marketing, and operations.During his time as...2020-07-0154 minNWFA Wood TalkNWFA Wood TalkA Conversation with Charles Peterson, Part OneBrett Miller interviews Charles Peterson of Charles Peterson Signature Flooring about his history and experience in the hardwood flooring information, his journey as an author, and his quest to be the best professional possible. Look for Part Two of this interview next week.About Charles Peterson:https://cpwoodfloors.com/about-2/credentials/2020-06-1133 minNWFA Wood TalkNWFA Wood TalkA Conversation with Peter Connor of WD FlooringBrett Miller and Peter Connor discuss the history of his mill, how he got started in the wood flooring industry, the impact of COVID-19, and some of his side projects. 2020-05-2849 minNWFA Wood TalkNWFA Wood TalkA Conversation with Dave Marzalek of DM Hardwood DesignsBrett and Dave Marzalek of DM Hardwood Designs discuss his accomplishments, the art of hardwood flooring, sources of inspiration, the importance of mentors, giving back to the industry, and more.2020-05-1314 minNWFA Wood TalkNWFA Wood TalkConversation with Randy Harris of High Desert HardwoodBrett Miller interviews Randy Harris of High Desert Hardwood.  Randy discusses meeting the expectations of demanding customers, his business philosophy, inventions he's created over the years, advice for those new to the industry, and much more.2020-05-0829 minNWFA Real AnswersNWFA Real AnswersUpdate for Wednesday, March 25 with Brett Miller NWFA Vice President of Education & CertificationMichael and Chris are joined by Brett Miller, NWFA Vice President of Education & Certification.  Brett shares information and ideas gleaned from discussions with other members  of the hardwood flooring industry over the past few weeks. If you have topics you'd like to see addressed regarding the coronavirus and how it is impacting your business, please send an email to burt.bollinger@nwfa.org.This episode of the NWFA Real Answers podcast is brought to you by the NWFA Emerging Leaders Council.2020-03-2516 minNWFA Wood TalkNWFA Wood TalkConversation with David Old and Mika Old from Old Wood LLCBrett Miller discusses some of the benefits of using and specifying end-grain wood flooring, such as hardness and durability for use in commercial spaces, as well as providing tips for installing, sanding and finishing end-grain flooring with David Old and Mika Old from Old Wood LLC, out of northern New Mexico.Learn more about NWFA and Old Wood LLC.2020-03-0335 minNWFA Wood TalkNWFA Wood TalkConversation with NWFA Wood Floor of the Year winner, Avedis Duvenjian of Archetypal ImageryBrett Miller chats with multiple NWFA Wood Floor of the Year winner, Avedis Duvenjian of Archetypal Imagery, about what it takes to win the coveted WFOY award, the latest finishing trends, and his tips for working with designers and specifiers to implement modern colors and textures into a timeless flooring design.2020-02-1131 minNWFA Wood TalkNWFA Wood TalkSpecial Episode: New NWFA Installation GuidelinesBrett Miller gives a detailed overview of the new NWFA Installation Guidelines, which are an indispensable tool offering industry-accepted standards for hardwood flooring installations. 2020-01-2422 minNWFA Wood TalkNWFA Wood TalkConversation with Dee Lenston, Professional Sales Training Manager of BonaBrett Miller and Dee Lenston, Professional Sales Training Manager of Bona, discuss changes they’ve seen in the hardwood flooring industry, how technology is changing the profession, the importance of ongoing education.For more information on the NWFA and its educational programs go to https://www.nwfa.org/.2020-01-2124 minNWFA Wood TalkNWFA Wood TalkConversation with Johannes Boonstra, Territory Manager with Rubio Monocoat USABrett Miller speaks with Johannes Boonstra, territory manager with Rubio Monocoat USA. Johannes and Brett discuss some of the current trends in advanced wood floor finish systems, evolving color trends, floor maintenance misconceptions, and much more. 2020-01-0732 minNWFA Wood TalkNWFA Wood TalkConversation with Chris Kacik, an NWFA Certified Installer, Sand & Finisher, and Inspector from Green Oak Hardwood Floors in IrelandBrett Miller speaks with Chris Kacik, an NWFA Certified Installer, Sand & Finisher, and Inspector from Green Oak Hardwood Floors in Ireland.  Chris and Brett discuss how skills he gained by working with the National Wood Flooring Association have helped him grow his business and become a trusted authority in his country. 2019-12-1725 minNWFA Wood TalkNWFA Wood TalkConversation with Rusty Swindoll, NWFA Technical AdvisorBrett Miller speaks with Rusty Swindoll, NWFA Technical Advisor.  They discuss Rusty’s unique perspective on the hard wood flooring industry, NWFA/NOFMA Certified Manufacturers, common issues Rusty assists members with on the NWFA Technical Hotline, and details on the NWFA's new Installation Guidelines Manual.  2019-12-0317 minNWFA Wood TalkNWFA Wood TalkConversation with NWFA Regional Instructor Jason ElquestBrett Miller is joined by NWFA Regional Instructor Jason Elquest. Jason is the Owner of Blackhawk Floors in Scottsdale, Arizona. He currently serves on the NWFACP Board of Directors, and is a NWFACP Certified Installer, Sand & Finisher, and Inspector. Brett and Jason discuss lessons learned in the hardwood flooring industry, advice for their younger selves, and the importance of customer service. 2019-11-1912 minNWFA Wood TalkNWFA Wood TalkConversation with NWFA Regional Instructor Jon NambaBrett Miller is joined by NWFA Regional Instructor Jon Namba.  Brett and Jon discuss a wide variety of topics, including changes and trends in the flooring industry, advice for training young employees, the impact of the skills gap, marketability versus sustainability, and the messaging on hardwood flooring we should be sharing with consumers. 2019-11-0522 minNWFA Wood TalkNWFA Wood TalkPart 2 - Conversation with Sprigg Lynn of Universal FloorsIn the second and final part of our interview with Sprigg Lynn of Universal Floors, Brett and Sprigg discuss how to best sell craftsmanship to the consumer, actionable advice on how to take your business to the next level, and the importance of the NWFA's Certified Professional program.2019-10-2819 minNWFA Wood TalkNWFA Wood TalkPart 1 - Conversation with Sprigg Lynn of Universal FloorsIn part one of a two part conversation, Brett Miller speaks with Sprigg Lynn of Universal Floors, in Washington, D.C.  Brett and Sprigg talk team building, employee education, motivation and retention. 2019-10-1415 minFLOORtalkFLOORtalkMichael Martin, president and CEO of NWFA, on NWFA Expo and EducationMichael Martin, president and CEO of NWFA talks about the group’s recent expo in Tampa, the turnout in attendees and exhibitors, the grow in both categories. He also discusses the educational events and demonstration that took place at the expo, and the unique membership of the association and a recent survey the group conducted to learn how consumers view wood flooring.2018-05-0309 minFLOORtalkFLOORtalkNWFA's Michael Martin on Hardwood TrendsMichael Martin, president and CEO of the National Wood Flooring Association (NWFA), from the annual NWFA Expo, discusses the recent research the organization has done on consumer preference for wood flooring and feelings toward wood look alike products. He also talks about some of the new developments in wood flooring, including a version of waterproof wood. Also discussed is the problem of the shortage of qualified in the flooring industry.2018-05-0108 min