Shows
Awkward Silences#147 - UX Research in Healthcare with Nadyne RichmondErin and Carol explore the complexities of healthcare research with Nadyne Richmond, a healthcare design advisor with a background in big tech who pivoted to healthcare research a decade ago to tackle the pressing issues she saw in the system.Nadyne underscores the nuances of conducting user experience (UX) research within healthcare settings, unpacking the intersections of patients' lives, their health, financial well-being, and spiritual factors that can come with many diagnoses. She emphasizes the importance of being well-prepared to manage deep conversations, maintain objectivity while being viewed as human, and handle the delicacy of information with...2024-04-3047 min
Authority IssuesEpisode 30: Nadyne Richmond (Grand Rounds)In this episode, rachel, Kendall, and Nadyne talk about:
An early career transition from software engineering to user research via human factors training
Equipping sharks with lasers
How weird it was to work on a military base as a civillian and not be the lunch lady
Arriving in the SF Bay Area just as the first dot com bubble burst
How it's easier to communicate concerns when there is a framework for it
Doing the job AND talking about the job
A high school paramedic?!
Looking into the eyes of it (American healthcare)
The difference between being trained...2019-07-1847 min