Shows
The Future of Voice AIAI reshapes roles in CX | Nicole Kyle (Co-Founder & Managing Partner of CMP Research)In the Future of Voice AI series of interviews, I ask three questions to my guests:
- What problems do you currently see in Enterprise Voice AI?
- How does your company solve these problems?
- What solutions do you envision in the next 5 years?This episode’s guest is Nicole Kyle, Managing Director and Co-Founder of CMP Research.Nicole Kyle is the Managing Partner and Co-founder of CMP Research, where she leads the development of their first research product for strategic CX and customer contact leaders, focusing on the future of customer service and ex...2025-04-0327 min
No Show Dogs: Powered by ReliaQuestTwo Decades of Excellence: Navigating Success, Failure, and Tragedy with Kyle Whittingham - University of Utah Football, Head CoachUniversity of Utah head football coach Kyle Whittingham unpacks the leadership principles that have fueled one of the most successful college football programs in the United States over the past two decades. Coach Whittingham delves into the secrets of creating a high-performance culture built on grit, mental toughness, and unshakeable consistency.In this conversation with ReliaQuest mental performance coaches Dr. Nicole Detling and Derin McMains, you’ll also hear Coach Whitt talk about:Turning tragedy into strength and unityRecruiting for potentialLeadership as a lifestyleReliaQuest exists to Make Security Possible, allowing security teams to detect an...2025-03-2640 minNo Show Dogs: Powered by ReliaQuestTwo Decades of Excellence: Navigating Success, Failure, and Tragedy with Kyle Whittingham - University of Utah Football, Head CoachUniversity of Utah head football coach Kyle Whittingham unpacks the leadership principles that have fueled one of the most successful college football programs in the United States over the past two decades. Coach Whittingham delves into the secrets of creating a high-performance culture built on grit, mental toughness, and unshakeable consistency.In this conversation with ReliaQuest mental performance coaches Dr. Nicole Detling and Derin McMains, you’ll also hear Coach Whitt talk about:Turning tragedy into strength and unityRecruiting for potentialLeadership as a lifestyleReliaQuest exists to Make Security Possible, allowing security teams to detect an...2025-03-2640 min
Stage Door, a theatre podcast hosted by two average guys. Hosted by Kyle Omlor, Ron Matanick, and ThLocal Theatre Reviews: We just talked to two amazing voices in Northwest Ohio theatre—Nicole Tuttle-Robb of Tuttle Theatre Talk and Lillian King, features reporter for The Toledo Blade!Local Theatre Reviews: We just talked to two amazing voices in Northwest Ohio theatre—Nicole Tuttle-Robb of Tuttle Theatre Talk and Lillian King, features reporter for The Toledo Blade!
Nicole and Lillian’s brought a whole new level of energy to the room, and We can’t wait for you all to hear it!
Spotify: https://open.spotify.com/show/214M4OKBbWcDivndnc2MTu
Apple Podcasts: https://podcasts.apple.com/us/podcast/stage-door-a-theatre-podcast-hosted-by-two-regular-guys/id1573865415
2024-11-221h 14
Holistic Inner Balance: Natural Mental Health Podcast131. Letting Go to Gain Control with Kyle DaviesWe are joined by Kyle Davies for an insightful conversation about "letting go" and ways to promote health and well-being through a holistic approach. Kyle shares his journey and insights on shifting from a cognitive to a body-centered approach, emphasizing the importance of internal control and the need to surrender excessive control for a more natural and effortless flow of life. We also discussed the challenges people face when dealing with health issues, the interconnectedness of mind, body, and spirit, and the importance of acknowledging and accepting emotions without trying to control them.
Kyle's approach is to walk a...2024-11-191h 06
Clinic Growth PerspectivesEP 10: Jordan Fairley, Nicole Bonner, Deb SchreibmanOn this episode of Clinic Growth Perspectives, hosted by Kyle Kinjerski, we talk with doctors Jordan Fairley of The Source Chiropractic, Nicole Bonner of Thrive Chiropractic Coaching, and Deb Schreibman of Feel Better Here Functional Medicine about the innovative strategies and techniques they are using to make their practices thrive. Each doctor shares unique insights into what's driving their success, from patient retention tactics to effective marketing and business growth methods.
Clinic Growth Perspectives is a podcast dedicated to high-level discussions with successful doctors about what's working in their practices right now. Whether...2024-11-151h 05
Black Bi RealitySurvivor 47 Ep 8 w/Tiffany Nicole Ervin...Jeff Probst, You Supervillain!Black Bi Reality host Nicole Weaver and Tiffany Nicole Ervin of Survivor 46 talks about Survivor 47 Episode 8, "He's All That." The Survivor auction is back with new rules. Kyle's threat level rises after challenge wins. Andy seeks revenge on Sierra and Sam for allowing him to be a backup vote. Follow Tiffany Nicole Ervin https://www.instagram.com/tiffycrazycool/ Follow Nicole Weaver: https://www.instagram.com/nikkiberniceinsta/ Nicole's interview with Love Is Blind's Monica https://collider.com/love-is-blind-season-7-monica-davis/ Follow us on Twitter: https://twitter.com/BlackBiReality Follow on IG...2024-11-0950 min
Across The Couch with Kyle and NicoleGirly Talk & Advice (From Nicole's YouTube)Nicole uploaded this to her YouTube and thought.... maybe our podcast fam would want to listen in too!! It's really just a sit down and chat video so it made sense to make it a listenable version for you guys too!! We hope you enjoy it!!
Business Inquiries:
contact@tabelrock.com2024-10-0347 min
It's All Poetry20: "Connection," human design, and friendship (with Kyle Wood)Sometimes a word surprises me with how spiritual it is. Connection is one of those words. It seems to be a word without time or space. A web just connecting everything to everything else.
My guest is Kyle Wood, a business coach for group fitness instructors and also a human design coach.
As such, this episode covers quite some ground:
From Legos to friendship — what is connection really?
What role does Human Design play in the way we connect?
How has connection changed over time (think the internet, covid, etc)?
How do we deal wi...2024-09-1248 minAcross The Couch with Kyle and NicoleThe One Where They Saw Deadpool & Nicole Went On VacayWe saw DeadPool and you KNOW that means we gotta give you a movie review!! PLUS Nicole took a trip with her family to Santa Cruz and we gotta debrief on all the fun, and share it all of course with you, our podcast family!! K WE LOVE YOU BYYYEEEEEE.
Bev Cred:
Nicole - Canada Dry Fruit Splash
Kyle - Blackberry Bubly
Business Inquiries:
contact@tablerock.com2024-07-291h 00Across The Couch with Kyle and NicoleThe One Where Kyle Becomes A Registered NurseIt's been two weeks since our last episode and man has life been eventful! We're so happy to be back to share our life with you, and what better news to share than Kyle is officially a registered nurse! We also update you on our recent trip to Reno for Kyle's softball tournament, and Nicole's subsequent food poisoning, plus a movie review. Happy to be back with you podcast fam. We missed you.
Bev Cred:
Kyle - Blackberry Bubly
Nicole - Nada (food poisoning is the worst)
2024-07-161h 22
The Infinite Drop#14 The Strength to Heal: Holistic Iridologist Kyle Mays on Ancestral Healing, Addiction Recovery, Football Injuries, and the Power of ForgivenessKyle Mays is a holistic iridology expert, a homesteader, and a proponent of ancestral healing and men’s work. He believes the true nature of healing begins first on the spiritual level, then moves into the mental and emotional planes, and finally into the physical body.
Show Notes
Kyle’s IG @kyle_mays_
KyleMaysIridology.comSpiral Into Wellness - North County Wellness Collective in Amboy, Washington, United States
Iridology
Josef Deck author of “After 1,000 deaths”
Iris Art photography at Opry Mills Nashville, TN
Amish Iridologist Ruben Schwartz
Bernard Jensen author of Science and Practice of Irido...2024-07-101h 02Across The Couch with Kyle and NicoleThe One Where Nicole Gives Advice & Answers Your QuestionsNicole filmed this Girly Talk/Q&A for YouTube and we wanted to make it available for you guys to listen to on the go on our podcast as well! Answering all your questions from Instagram, Nicole dives into relationships, friendships, nursing advice, and more! Can't wait to see what you think. K WE LOVE YOU BYEEEEE.
Business Inquiries:
contact@tablerock.com2024-06-2039 min
The Business of EducationThe Business of Education | S01E18 | Dr. Nicole ManciniSummary Dr. Nicole Mancini , a former chief academic officer, discusses her educational journey, emphasizing social-emotional learning, leadership, and networking. She advocates for evidence-based teacher education and adapting university programs. She advises new teachers on literacy, classroom management, and assessments, and offers tips for parents to support their children's reading skills. The conversation highlights the importance of networking for professional and personal growth in education. TakeawaysStrong leadership is crucial in navigating challenges in education.Networking and learning from others in the field can lead to growth and better out...2024-06-1146 min
The Home CEONavigating the Grocery Aisle with Kyle, the King of Clean Kitchen NutritionIn this episode, Nicole teams up with Kyle from Clean Kitchen Nutrition, the ultimate expert in finding the best and…2024-06-0432 min
The Driven AthleteThe Mental Game & Resilience in Sports w/ Nicole Erickson pt 2 | Ep 34Mental performance & resilience can truly make or break an athlete's career. Join us with Nicole Erickson, a mental performance coach, who helps transform athletes to excel mentally and overcome confidence issues. Nicole candidly shares how her battles with confidence and emotions on the court led her to sports psychology, highlighting the critical role mental skills play in building genuine resilience and confidence. This episode is a must-listen for athletes looking to understand how mental preparedness is just as crucial as physical training.Parents of young athletes, this one's for you. In our conversation with Nicole, we tackle...2024-05-311h 06
CX PassportThe one with real CX research - Nicole Kyle Managing Director CMP E169What's on your mind? Let CX Passport know...🎤🎞️Customers, Self Service, AI, oh my! “The one with real CX research” with Nicole Kyle Managing Director CMP in CX Passport Episode 169🎧 What’s in the episode?...CHAPTERS0:00 Introduction1:48 Origins of Nicole’s curiosity4:40 Why focus on customer experience research?7:00 More human psychology in customer experience8:45 Why don't customers use self-service?11:00 The 4 drivers for customer adoption of self-service13:53 1st Class Lounge18:26 Research factors for customer self-service20:45 Potential pitfalls...2024-05-2832 minAcross The Couch with Kyle and NicoleThe One Where Kyle Graduates Nursing SchoolKyle is officially a nursing school grad, and we couldn't be MORE EXCITED to recap all of the grad festivities in the past week with our podcast family!!!! He worked so hard and now it's time to celebrate, everything from commencement to nursing school pinning, we recap it all in this episode. To any of you out there graduating as well, we're SO PROUD of you!!! K LOVE YOU BYYYEEEEEE.
Bev Cred:
Kyle - Bubly Water in Cherry & Macro Bar (PB & Chocolate)
Nicole - Culture Pop Soda Watermelon Lime
2024-05-271h 08
She's So Suite PodcastThe Rockstar turned Co-Founder of CMP Research ft. Nicole KyleShe's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at https://www.clientsuccess.com/ In this episode, Nicole Kyle candidly discusses the challenges faced by women in male-dominated industries, the pressure of being one of the few female voices on a conference panel, and how she overcame communication hurdles early in her career. Nicole also offers valuable advice on overcoming imposter syndrome, taking risks, and celebrating career success. Timestamps 0:00 - Preview & Intros 3:43 - Transitioning from large corporate environments to a smal...2024-05-2143 min
She's So Suite PodcastThe Rockstar turned Co-Founder of CMP Research ft. Nicole KyleShe's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at https://www.clientsuccess.com/
In this episode, Nicole Kyle candidly discusses the challenges faced by women in male-dominated industries, the pressure of being one of the few female voices on a conference panel, and how she overcame communication hurdles early in her career. Nicole also offers valuable advice on overcoming imposter syndrome, taking risks, and celebrating career success.
Timestamps
0:00 - Pr...2024-05-2143 min
She's So Suite PodcastThe Rockstar Turned Co-Founder of CMP Research ft. Nicole KyleShe's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at https://www.clientsuccess.com/In this episode, Nicole Kyle candidly discusses the challenges faced by women in male-dominated industries, the pressure of being one of the few female voices on a conference panel, and how she overcame communication hurdles early in her career. Nicole also offers valuable advice on overcoming imposter syndrome, taking risks, and celebrating career success.Timestamps 0:00 - Preview & Intros2024-05-2143 min
On KindnessEncouragement Notes with Kyle MaloneyIn this episode, Nicole talks to Kyle Maloney. Kyle discusses how Kindness has influenced his decisions in the workplace, serving as a guiding principle throughout his career.
Kyle is a Senior Account Executive at FullStack PEO. With nearly two decades of experience dedicated to promoting growth and development within high-value organizations, Kyle has facilitated change and cultivated thriving workplaces. His expertise in cross-cultural dynamics, change management, and fostering robust interpersonal relationships has made him an inspiring leader in his field. Kyle’s passion for empowering owners to develop and grow their companies has enabled him to provide or...2024-05-1413 minAcross The Couch with Kyle and NicoleThe One Where Nicole Gives AdviceWe're enjoying some time on vacation but Nicole did an advice episode on her YouTube we thought you might like to have to listen to on the go. We'll chat with you next week for a whole recap of Stagecoach!!! K WE LOVE YOU BYEEEEEE.
Business Inquiries:
contact@tablerock.com2024-04-0125 minAcross The Couch with Kyle and NicoleThe One Where Nicole Went to MilwaukeeNicole had the AWESOME opportunity to go to Milwaukee and attend an event that two of her internet besties put together!! An event all centered around self care, and a trip full of fun means you KNOW we gotta debrief with Kyle and tell you guys all about it!!
Bev Cred:
Kyle : Bubbly
Nicole : Good Earth Sweet & Spicy Tea
Business Inquiries:
contact@tablerock.com
Follow Nicole on IG & TikTok
@nicoleleeanne6
Follow...2024-03-251h 11Across The Couch with Kyle and NicoleGirly Talk & Advice with NicoleHey guys!!! This is an EARLY release that will be up on Nicole's YouTube channel on Thursday, but because we love you guys so much we wanted to make it available to you early exclusively on Across the Couch!! With Nicole traveling to Wisconsin this week we weren't able to record an episode together, but we hope this keeps you company until next week when we give you an episode breaking down Nicole's trip together. ALSO.....Let us know if we should do an advice episode with the two of us!! K we love you BYYYYYEEEEEE. 2024-03-1827 min
The Growing Band Director154 Nicole PiunnoKyle sits down with composer Nicole Piunno to discuss some of today's current composers, as well as some of her music for all grade levels that are available.
Nicole Piunno - Composer
To gain access to all show notes and audio files please Subscribe to the podcast and consider supporting the show on Patreon - using the button at the top of growingband.com
Our mission is to share practical advice and explore topics that will help every band director, no matter your experience level, as well as music education students who are w...2024-03-1150 min
Navigating the World with Your Aging Loved OneA Vision of Hope: The Magic of VR and Redefining Connection with Kyle Rand, CEO of Rendever How do we harness modern technology to truly touch lives, especially when addressing the silent epidemic of social isolation in our aging population? Today, I am privileged to introduce to you my colleague and friend, Kyle Rand. He is the CEO of Rendever, a visionary who took personal inspiration from his grandparents' experiences and turned them into a revolutionary solution. Drawing from his extensive research at Duke University on neural prosthetics and the intricate workings of the aging brain, Kyle founded Rendever, an award-winning virtual reality platform recognized by Forbes' 30 Under 30 and listed on Time's 100...2024-02-2845 min
The Dirty VerdictEpisode 58- Nicole Perdue and Danielle Comeaux InterviewNicole Purdue and Danielle Comeaux join The Dirty Verdict for an engaging and informative interview. Nicole Purdue Bio: https://www.nicoleperdueforjudge.com/ Danielle Comeaux Bio: https://comeauxmediation.com/attorney/danielle-comeaux/ Hosts: Peter Taaffe: https://comeauxmediation.com/attorney/peter-taaffe/ Kyle Herbert: https://www.herberttrial.com/about-kyle-herbert/ Bill Ogden: https://fbtrial.com/attorneys/bill-ogden/ 2024-02-0954 minAcross The Couch with Kyle and NicoleThe One Where You Get Nicole's Whole Life StoryAlthough this was a YouTube Upload, we wanted to make this available for you to listen to on the go for those that like to listen to your podcast on the way to work, while doing housework, all that good stuff. Get to know Nicole on a MUCH deeper level; a truly honest recap of her 32 years of life thus far. Buckle up, grab a snack, it's going to be a bumpy ride. 2024-02-0630 minThe Driven AthleteTransforming Health: Bio-Hacking with Nicole Rintrona from MedHouse & R3 Health | Ep 17Wellness visionary Nicole Rintrona and Joe Raddich founded MedHouse and R3 Health a handful of years ago. Nicole's story of forging a wellness empire will not only inspire you but also offer practical insights into achieving your own health transformation. Nicole's unique approach to socializing while optimizing health, from hormone and IV therapy to comprehensive blood tests, is reshaping how we perceive and attain well-being. Her blend of personalized care and community building has created a haven for those seeking alternative solutions to conventional healthcare.This episode is a treasure trove of knowledge for anyone intrigued by...2024-01-3049 minThe Driven AthleteEp 15: Mastering the Mind: Mental Performance for Athletic Success with Nicole EricksonUnlock the secrets to peak performance with mental performance coach Nicole Erickson, whose insights fuse confidence, focus, and composure into a winning trifecta for athletes. This episode is more than just a conversation; it's a treasure trove of strategies to strengthen the mind just as one would a muscle. As Nicole and I dissect the evolving landscape of mental health in sports, we shed light on the proactive shift toward emotional well-being, guiding listeners through the nuances of in-game emotional management and the art of building enduring confidence.Delve into the artistry behind mental conditioning as we...2024-01-171h 02
Serial Entrepreneur ShowBONUS: Women Road Warriors Podcast Interviews Nicole SchmiedDo you struggle with a never-ending to-do list? Dozens of competing priorities? In this episode, the mics are turned around and Nicole is a guest on Women Road Warriors Podcast with host, Shelley Johnson. This show is brought to you by SmartCookie Media where we provide end-to-end podcast production and VIP Day marketing services. Book a complimentary content session and ask for our free podcast checklist here. Nicole Schmied is a four-time entrepreneur and the CEO and Founder of SmartCookie Media, and the Creator of the podcast, The Serial En...2023-12-0751 min
Amazing Business RadioBalancing Automation and Personalization Featuring Nicole KyleThe Benefits of Self-Directed Customer Experiences (CX) for Customers and Agents Shep Hyken interviews Nicole Kyle, Managing Director and co-founder of CMP Research. She discusses the evolution of self-service and digital customer service and the importance of personalization and customer control in self-service interactions. Top Takeaways: Self-service is becoming more than just enabling customers to attempt to resolve their own issues. Customers want a self-directed experience where they have control over how they are served and can resolve their issues in the way they want. The pandemic has accelerated the normalization of digita...2023-11-2129 minAcross The Couch with Kyle and NicoleThe One Where Nicole Was A Boss BabeNicole is VERY open with her social media following....except for one thing, that ironically is what sparked her love for social media in the first place. It's time you finally know, it all started with being a "boss babe" in an MLM. Kyle, being the best husband ever, and the most supportive man, was along for the whole ride, and gives his perspective of it all. This one is a GOOD ONE, so buckle up, and enjoy the ride....or should we say workout ; )
Beverage Cred:
Weird Tea - Kyle
2023-11-201h 09
New Yorker Cartoon Caption Contest PodcastEpisode #133 - Kyle BravoOn part 2 of this week's episode, we interview cartoonist Kyle Bravo. We talk with Kyle about how he got into cartooning and breaking into The New Yorker. He also shares his drawing style and how it differs for his roughs and his finished work for publication. Kyle then shares how he comes up with his ideas and how he decides where to submit them and when to post on Instagram. Finally we talk about his day job as an art teacher. On Part 1 of the episode, we discuss... The winning caption for New Yorker contest #871 (Witche...2023-11-161h 36
Serial Entrepreneur ShowBONUS: Kiri Mohan, Host of $1 Million Tipping Point Podcast Interviews Nicole SchmiedDo you have the bug for starting new businesses? Is it something that just grows within you? In this episode, the mics are turned around and Nicole is a guest on the $1 Million Tipping Point Podcast with host — and our past guest — Kiri Mohan. Nicole Schmied is a four-time entrepreneur and the CEO and Founder of SmartCookie Media, and the Creator of the podcast, The Serial Entrepreneur Show, so she knows what it's like to have a few balls in the air. This episode walks through Nicole’s journey in different careers...2023-10-2650 min
Fast Leader Show | Customer Experience Leadership448 Nicole Kyle - 3 Seismic Challenges Facing Contact CentersIn this episode of the Fast Leader Show, Jim Rembach welcomes Nicole Kyle, an expert in the contact center industry since the 1990s. Nicole seeks to understand the current challenges in the industry and explores three seismic challenges facing contact centers. While skill development has been a focal point, Nicole emphasizes the importance of career development and how the majority of agents now view their role as a long-term commitment. Nicole introduces a competency model for leaders consisting of seven competencies, with a mix of hard and soft skills. This model emphasizes the significance of how leaders e...2023-10-0435 min
Rebel HR Podcast: Life and Work on Your TermsRevolutionizing Workplace Communication with Nicole Alvino, CEO of FirstUpSend us a textIntroduction:In this episode, we are joined by Nicole Alvino, the co-founder and CEO of FirstUp, an intelligent communication platform for the workplace. Nicole shares her journey from her early career at Enron to founding FirstUp and her passion for improving employee experience and leadership communication. Discover how FirstUp is transforming the way organizations connect with their workforce, particularly deskless workers, and the role of AI in enhancing communication effectiveness.Join us as we sit down with Nicole Alvino, a pioneering entrepreneur and the co-founder and CEO of FirstUp, a...2023-09-0634 min