Shows
Retailgentic: Agentic Commerce meets Retail and BrandsSalesforce’s Nitin Mangtani on Agentic Commerce, ACP, and the Future of AI ShoppingIn this episode of Retailgentic, Scot sits down with one of the most influential product leaders in commerce technology: Nitin Mangtani, SVP & GM of Salesforce Commerce Cloud. Their relationship goes back almost two decades, intersecting at Google, during the rise of online shopping, and now again at the dawn of agentic commerce. Nitin shares his journey from supply chain analytics at i2 Technologies, to building Google’s earliest commerce products, to founding and scaling PredictSpring, and finally leading Salesforce’s reinvention of unified and agentic commerce. This conversation is packed with history, strategy, and forward-looking insights into where AI shop...
2025-11-2054 min
Retail RefinedThe Modernization of Clienteling: Retail RefinedWith the evolution of the store, it has now become table stakes to invest in a modernized POS system- one that can be in service of contactless payments, omni-channel retail and clienteling. Having seen demand by brands and retailers to take the step to modernize skyrocket, CEO and Founder Nitin Mangtani speaks to Melissa about how to create a modular system that truly empowers store associates and allows them to flex across channels to better serve customers. Hear why he alludes to the Nordstrom meets Apple experience as he paints the picture of his long term vision of the...
2020-07-1427 min
Retail RefinedThe Modernization of ClientelingWith the evolution of the store, it has now become table stakes to invest in a modernized POS system- one that can be in service of contactless payments, omni-channel retail and clienteling. Having seen demand by brands and retailers to take the step to modernize skyrocket, CEO and Founder Nitin Mangtani speaks to Melissa about how to create a modular system that truly empowers store associates and allows them to flex across channels to better serve customers. Hear why he alludes to the Nordstrom meets Apple experience as he paints the picture of his long term vision of the...
2020-07-1427 min