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Page it to the Limit
Page it to the LimitAlert Fatigue With Boaz BarzelAdditional Resources Check out Boaz’s webinar with Moshe Bar and Matt Johansen: The Science Behind Alert Fatigue in Security Teams: How to Beat It How Neuroscience Can Help Us Battle Alert Fatigue, at Dark Reading Understanding Alert Fatigue and How to Prevent It in the PagerDuty Resources OX Security PagerDuty Home Page Join the PagerDuty Commons Episode edited by Mandy Moore Transcripts by Rev
2025-07-0139 minPage it to the Limit
Page it to the LimitAlert Fatigue With Boaz BarzelAdditional Resources Check out Boaz’s webinar with Moshe Bar and Matt Johansen: The Science Behind Alert Fatigue in Security Teams: How to Beat It How Neuroscience Can Help Us Battle Alert Fatigue, at Dark Reading Understanding Alert Fatigue and How to Prevent It in the PagerDuty Resources OX Security PagerDuty Home Page Join the PagerDuty Commons Episode edited by Mandy Moore Transcripts by Rev
2025-07-0139 minPage it to the Limit
Page it to the LimitAll Your Tools in One Toy Basket: Backstage’s Past, Present, and Future With Avantika IyerAdditional Resources Learn more about Backstage Backstage GitHub The State of Backstage in 2025 @ KubeCon 2025 Connect with Avantika PagerDuty Backstage Plugin PagerDuty Home Page PagerDuty Commons Episode edited by Mandy Moore Transcripts by Rev
2025-06-1029 minPage it to the Limit
Page it to the LimitAll Your Tools in One Toy Basket: Backstage’s Past, Present, and Future With Avantika IyerAdditional Resources Learn more about Backstage Backstage GitHub Leveraging Internal Knowledge: Building AiKA at Spotify High Performance Backstage for High Performing Organizations The State of Backstage in 2025 @ KubeCon 2025 Connect with Avantika PagerDuty Backstage Plugin PagerDuty Home Page PagerDuty Commons Episode edited by Mandy Moore Transcripts by Rev
2025-06-1029 minPage it to the Limit
Page it to the LimitScaling Runbook Automation Across Enterprise With Andy SlaterAdditional Resources Watch Andy session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Episode edited by Mandy Moore Transcripts by Rev
2025-04-1513 minPage it to the Limit
Page it to the LimitScaling Runbook Automation Across Enterprise With Andy SlaterAdditional Resources Watch Andy session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Episode edited by Mandy Moore Transcripts by Rev
2025-04-1513 minPage it to the Limit
Page it to the LimitFrom Legacy to AI-Powered Digital Operations With Andrew WhiteAdditional Resources Watch Andrew session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Checkout.com Episode edited by Mandy Moore Transcripts by Rev
2025-04-0113 minPage it to the Limit
Page it to the LimitFrom Legacy to AI-Powered Digital Operations With Andrew WhiteAdditional Resources Watch Andrew session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Checkout.com Episode edited by Mandy Moore Transcripts by Rev
2025-04-0113 minPage it to the Limit
Page it to the LimitMelting Servers, Disaster Recovery and AI Agents With Laura MorganAdditional Resources Watch Laura session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Backstage Episode edited by Mandy Moore Transcripts by Rev
2025-03-1820 minPage it to the Limit
Page it to the LimitMelting Servers, Disaster Recovery and AI Agents With Laura MorganAdditional Resources Watch Laura session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Backstage Episode edited by Mandy Moore Transcripts by Rev
2025-03-1820 minPage it to the Limit
Page it to the LimitEBPF and the Observability Landscape With Shahar AzulayAdditional Resources groundcover eBPF Open Telemetry Join PagerDuty’s new community, PagerDuty Commons PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev
2024-11-0527 minPage it to the Limit
Page it to the LimitEBPF and the Observability Landscape With Shahar AzulayAdditional Resources groundcover eBPF Open Telemetry Join PagerDuty’s new community, PagerDuty Commons PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev
2024-11-0527 minPage it to the Limit
Page it to the LimitWelcome Sid!This week we chat with our newest Developer Advocate, Sid Verma.Sid will be speaking at the DevOps Vancouver Meetup on October 29! Sign up if you're in the area!Visit the new PagerDuty Commons community site!PagerDuty.comEpisode edited by Mandy MooreTranscripts by Rev
2024-10-1512 minPage it to the Limit
Page it to the LimitSRE Journey at Adidas With Andreia OttoAdditional ResourcesAdidasAdidas Engineering BlogPagerDuty Home PageJoin the PagerDuty CommunityEpisode transcribed by Rev
2024-03-1922 minPage it to the Limit
Page it to the LimitSRE Journey at Adidas With Andreia OttoFor a full transcript of this episode, click the “Display Transcript” button above. Additional Resources Adidas Adidas Engineering Blog PagerDuty Home Page Join the PagerDuty Community Episode transcribed by Rev
2024-03-1922 minPage it to the Limit
Page it to the LimitInternal Developer Platforms With Dave BresciAdditional ResourcesPagerDuty Home PageBackstage.ioPagerDuty plugin for BackstageJoin the PagerDuty CommunityEpisode transcribed by Rev
2024-02-2028 minPage it to the Limit
Page it to the LimitInternal Developer Platforms With Dave BresciFor a full transcript of this episode, click the “Display Transcript” button above. Additional Resources PagerDuty Home Page Backstage.io PagerDuty plugin for Backstage Join the PagerDuty Community Episode transcribed by Rev
2024-02-2028 minThe Unplanned Show
The Unplanned ShowEpisode 17: PagerDuty Plugin for Backstage with Meg Watson and Tiago BarbosaDid you know there's a PagerDuty plug-in for Backstage? Learn more about what Backstage is, the PagerDuty plug-in, and what's new from Head of Product for Backstage at Spotify, Meg Watson, and PagerDuty Developer Advocate, Tiago Barbosa. This interview was recorded just before BackstageCon and KubeCon in November 2023, but the next BackstageCon is coming up next month in Paris as a day zero event before KubeCon Europe. Stop by the PagerDuty booth to learn more! PagerDuty plugin for Backstage documentation: https://pagerduty.github.io/backstage-plugin-docs/  Watch the i...
2024-02-0727 minThe Unplanned Show
The Unplanned ShowEpisode 15: PagerDuty APIs with Nakul BhagatAPIs are foundational to scaling operational efficiency. In this episode, you'll learn more from PagerDuty Product Manager, Nakul Bhagat, about the different types of APIs supported by PagerDuty, why they matter, and what's new! In the episode refer to a few things, so here are handy links: - Developer API documentation: https://developer.pagerduty.com/ - An earlier livestream on API scopes: https://youtu.be/Nersu9KbvA4?feature=shared - A survey on APIs in the PagerDuty community forums: https://community.pagerduty.com/challenges/339
2024-01-1733 minThe Unplanned Show
The Unplanned ShowEpisode 14: 10 Things Every PagerDuty User Should Know with Matt LinebargerWhat are the secrets to successfully adopting PagerDuty? Dormain sits down with Senior Manager of Customer Success Engineering, Matt Linebarger to get his list of things he wished every PagerDuty user knew. Watch the interview: https://www.youtube.com/watch?v=N5BRQWsv2iU Find show notes: https://www.pagerduty.com/resources/podcast/
2024-01-0945 minPage it to the Limit
Page it to the Limit2023 RecapAdditional Resources Welcome Tiago episode Episode 100! Pagey’s Nostalgia Hour Sustainable On-Call Culture with Paige Cruz Team Topologies with Manuel Pais The Incident Response Landscape with CTO Tim Armandpour Prioritizing Post-Incident Actions with J. Paul Reed Incident Communications with Kat and Mandi Some of our events: CodeMash, DevOpsDays Taipei, DevOps Barcelona, Support Driven, AWS re:Invent January 2024 Terraform Roundtable PagerDuty and Backstage: GitHub, on the Backstage marketplace, and more from [The Unplanned Show]() PagerDuty Status Pages PagerDuty Blog PagerDuty Runbook Automation Intro to PagerDuty Copilot and sign up for Early Access PagerDuty Analytics Insights, plus videos for Q3 and Q4 Pa...
2023-12-1925 minPage it to the Limit
Page it to the Limit2023 RecapAdditional Resources Welcome Tiago episode Episode 100! Pagey’s Nostalgia Hour Sustainable On-Call Culture with Paige Cruz Team Topologies with Manuel Pais The Incident Response Landscape with CTO Tim Armandpour Prioritizing Post-Incident Actions with J. Paul Reed Incident Communications with Kat and Mandi Some of our events: CodeMash, DevOpsDays Taipei, DevOps Barcelona, Support Driven, AWS re:Invent January 2024 Terraform Roundtable PagerDuty and Backstage: GitHub, on the Backstage marketplace, and more from [The Unplanned Show]() PagerDuty Status Pages PagerDuty Blog PagerDuty Runbook Automation Intro to PagerDuty Copilot and sign up for Early Access PagerDuty Analytics Insights, plus videos for Q3 an...
2023-12-1925 minPage it to the Limit
Page it to the LimitPython in SpaceAdditional Resources The Python Software Foundation PyPI, the Python Package Index Tidelift Python on Mars and F´, a NASA project for embedded and spaceflight systems Practical Object-Oriented Design by Sandi Metz CISA, the Cybersecurity & Infrastructure Security Agency (USA) AWS Heroes Vint Cerf’s TEDxMidAtlantic talk and a more recent Google Cloud interview about the Interplanetary Internet project pdpyras, a Python module for accessing PagerDuty’s APIs PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev
2023-12-0534 minThe Unplanned Show
The Unplanned ShowEpisode 5: DataOps with SnowflakeLong gone are the days when data is batch loaded into a data warehouse for business intelligence reports that are looked at periodically and if something is broken, a few internal people would have to wait. Today, data pipelines are “infinitely more complicated”, with more sources from cloud services to on premises systems, and supporting data applications that are critical parts of a business’ ecosystem.  In this episode, Dormain Drewitz sits down with Manuraj Rajasekharan, Senior Director of Analytics and Data Engineering at PagerDuty, and James Zhao, Senior Product Manager at Snowflake to discuss how DataOps has evolved...
2023-11-0845 minPage it to the Limit
Page it to the LimitPagey's Nostalgia HourFor our 100th episode, we reached out to the folks who have been at PagerDuty the longest, and asked them to share some of their stories with us and with you! These folks are from all over PagerDuty and had some amazing one-of-a-kind experiences.
2023-11-0732 minPage it to the Limit
Page it to the LimitWelcome Tiago!This is an exciting episode: we're welcoming a new team member to PagerDuty's Developer Advocacy team, as well as an additional host for this podcast! Listen in to meet Tiago Barbosa and learn more about what he's excited to bring to the PagerDuty community going forward.
2023-07-1821 minPage it to the Limit
Page it to the LimitWelcome Tiago!This is an exciting episode: we're welcoming a new team member to PagerDuty's Developer Advocacy team, as well as an additional host for this podcast! Listen in to meet Tiago Barbosa and learn more about what he's excited to bring to the PagerDuty community going forward.
2023-07-1821 minPage it to the Limit
Page it to the LimitIncident Communications With Kat and MandiAdditional Resources PagerDuty’s Incident Response training and the rest of our Ops Guides PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev
2023-06-2028 minPage it to the Limit
Page it to the LimitIncident Communications With Kat and MandiAdditional Resources PagerDuty’s Incident Response training and the rest of our Ops Guides PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev
2023-06-2028 minPage it to the Limit
Page it to the LimitSustainable On-Call Culture with Paige CruzAdditional ResourcesPagerDuty Home PageGuide to assembling a year in reviewBuilding Greater Operational Efficiency with PagerDutyPagerDuty's Service Ownership operations guideThe Sustainable Web ManifestoSustainable Web Design by Tom GreenwoodEcograder's "How Green is Your Website?" toolHubspot's "State of Burnout in Tech" 2022 reportPagerDuty's Status Page and Status Update Notification Templates featuresEpisode edited by Mandy MooreTranscripts by Rev
2023-04-0444 minPage it to the Limit
Page it to the LimitSustainable On-Call Culture With Paige CruzAdditional Resources PagerDuty Home Page Guide to assembling a year in review Building Greater Operational Efficiency with PagerDuty PagerDuty’s Service Ownership operations guide The Sustainable Web Manifesto Sustainable Web Design by Tom Greenwood Ecograder’s “How Green is Your Website?” tool Hubspot’s “State of Burnout in Tech” 2022 report PagerDuty’s Status Page and Status Update Notification Templates features Episode edited by Mandy Moore Transcripts by Rev
2023-04-0444 minPage it to the Limit
Page it to the LimitSustainable On-Call Culture With Paige CruzAdditional Resources PagerDuty Home Page Guide to assembling a year in review Building Greater Operational Efficiency with PagerDuty PagerDuty’s Service Ownership operations guide The Sustainable Web Manifesto Sustainable Web Design by Tom Greenwood Ecograder’s “How Green is Your Website?” tool Hubspot’s “State of Burnout in Tech” 2022 report PagerDuty’s Status Page and Status Update Notification Templates features Episode edited by Mandy Moore Transcripts by Rev
2023-04-0444 minPage it to the Limit
Page it to the LimitBridging the Gap Between Customer Support and Engineering With Rachel StephensAdditional Resources PagerDuty Home Page Past Episode: Support Career Stories PagerDuty’s Incident Response Ops Guide PagerDuty’s Customer Support Ops Guide Episode edited by Mandy Moore Transcripts by Rev
2023-03-0736 minPage it to the Limit
Page it to the LimitBridging the Gap Between Customer Support and Engineering with Rachel StephensAdditional ResourcesPagerDuty Home PagePast episode: Support Career StoriesPagerDuty's Incident Response Ops GuidePagerDuty's Customer Support Ops GuideEpisode edited by Mandy MooreTranscripts by Rev
2023-03-0736 minPage it to the Limit
Page it to the LimitBridging the Gap Between Customer Support and Engineering With Rachel StephensAdditional Resources PagerDuty Home Page Past Episode: Support Career Stories PagerDuty’s Incident Response Ops Guide PagerDuty’s Customer Support Ops Guide Episode edited by Mandy Moore Transcripts by Rev
2023-03-0736 minPage it to the Limit
Page it to the LimitReliability of Cloud Dependencies With Jeff MartensAdditional Resources PagerDuty Home Page Metrist Watch Jeff’s PagerDuty Summit 2022 session on YouTube Episode edited by Mandy Moore Transcripts by Rev
2023-02-2130 minPage it to the Limit
Page it to the LimitReliability of Cloud Dependencies With Jeff MartensAdditional Resources PagerDuty Home Page Metrist Watch Jeff’s PagerDuty Summit 2022 session on YouTube Episode edited by Mandy Moore Transcripts by Rev
2023-02-2130 minPage it to the Limit
Page it to the LimitThe Ops.IO Community With Ella Ang De Jonge and Brad JohnsonAdditional Resources Join Ops.IO and follow PagerDuty! Follow LearnAboutOps on Twitter. Blink Check out our other community focused episodes: Developer Communities with Mary Thengvall and Julie Gunderson and Open Source Communities with benny Vasquez. PagerDuty Home Page. Episode edited by Mandy Moore. Transcripts by Rev.
2023-01-0326 minPage it to the Limit
Page it to the LimitThe Ops.IO Community with Ella Ang de Jonge and Brad JohnsonThe PagerDuty Community Team joined the Ops.IO Community earlier this year. We wanted to learn more about Ops.IO and the folks who started it.Join Ops.IO and follow PagerDuty!BlinkCheck out our other community focused episodes: Developer Communities with Mary Thengvall and Julie Gunderson and Open Source Communities with benny VasquezPagerDuty Home PageEpisode edited by Mandy MooreTranscripts by Rev
2023-01-0326 minPage it to the Limit
Page it to the LimitThe Ops.IO Community With Ella Ang De Jonge and Brad JohnsonAdditional Resources Join Ops.IO and follow PagerDuty! Follow LearnAboutOps on Twitter. Blink Check out our other community focused episodes: Developer Communities with Mary Thengvall and Julie Gunderson and Open Source Communities with benny Vasquez. PagerDuty Home Page. Episode edited by Mandy Moore. Transcripts by Rev.
2023-01-0326 minPage it to the Limit
Page it to the LimitVote for PagerDuty in the DevOps Dozen Awards 2022Additional Resources PagerDuty Home Page Transcripts by Rev
2022-11-2901 minPage it to the Limit
Page it to the LimitVote for PagerDuty in the DevOps Dozen Awards 2022PagerDuty has been nominated in the "Best End-to-End DevOps Tool/Service" category in the DevOps Dozen Awards 2022. Head to https://devopsdozen.com to cast your vote for PagerDuty!
2022-11-2901 minPage it to the Limit
Page it to the LimitIt's Always BGP: Networking and Other Disasters With Stuart ClarkAdditional Resources Find Stuart on Cisco DevNet The Cisco BGPStream Twitter account BGPlay and BGPmon Python Libraries: netmiko, NAPALM, pyATS RANCID, a true classic PagerDuty Home Page PagerDuty Community Forums Transcripts by Rev
2022-11-0131 minPage it to the Limit
Page it to the LimitIt's Always BGP: Networking and Other Disasters With Stuart ClarkAdditional Resources Find Stuart on Cisco DevNet The Cisco BGPStream Twitter account BGPlay and BGPmon Python Libraries: netmiko, NAPALM, pyATS RANCID, a true classic PagerDuty Home Page PagerDuty Community Forums Transcripts by Rev
2022-11-0131 minPage it to the Limit
Page it to the LimitIt's Always BGP with Stuart ClarkYour network layer is the foundation of your service reliability. When things go wrong, they go very wrong. Stuart Clark joins us to talk about the stress the network can cause.- Find Stuart on Cisco DevNet- The Cisco BGPStream Twitter account- BGPlay and BGPmon- Python Libraries: netmiko, NAPALM, pyATS- RANCID, a true classic- PagerDuty Home Page- PagerDuty Community Forums- Transcripts by Rev
2022-11-0131 minPage it to the Limit
Page it to the LimitIt's Always BGP: Networking and Other Disasters With Stuart ClarkAdditional Resources Find Stuart on Cisco DevNet The Cisco BGPStream Twitter account BGPlay and BGPmon Python Libraries: netmiko, NAPALM, pyATS RANCID, a true classic PagerDuty Home Page PagerDuty Community Forums Transcripts by Rev
2022-11-0131 minPage it to the Limit
Page it to the LimitSecurity Careers With Megg and PatrickAdditional Resources The OWASP Top 10 PagerDuty’s Security Training Hackers. A cautionary tale of password security and the need for multifactor auth. PagerDuty Home Page Transcripts by Rev
2022-10-0427 minPage it to the Limit
Page it to the LimitSecurity Careers With Megg and PatrickAdditional Resources The OWASP Top 10 PagerDuty’s Security Training Hackers. A cautionary tale of password security and the need for multifactor auth. PagerDuty Home Page Transcripts by Rev
2022-10-0427 minPage it to the Limit
Page it to the LimitSecurity Careers with Megg and Patrick- The OWASP Top 10- PagerDuty's Security Training- Hackers. A cautionary tale of password security and the need for multifactor auth.- PagerDuty Home Page- Transcripts by Rev
2022-10-0427 minPage it to the Limit
Page it to the LimitSecurity Careers With Megg and PatrickAdditional Resources The OWASP Top 10 PagerDuty’s Security Training Hackers. A cautionary tale of password security and the need for multifactor auth. PagerDuty Home Page Transcripts by Rev
2022-10-0427 minPage it to the Limit
Page it to the LimitRunbook Automation With Jake CohenAdditional Resources What is Runbook Automation? Learn more about PagerDuty Process Automation Check out this post for more on Automated Diagnostics and this one for AWS plugins. See Automated Diagnostics in action in this recording from our Twitch channel. PagerDuty Home Page Join our Community Forums Transcripts by Rev
2022-09-0628 minPage it to the Limit
Page it to the LimitRunbook Automation With Jake CohenAdditional Resources What is Runbook Automation? Learn more about PagerDuty Process Automation Check out this post for more on Automated Diagnostics and this one for AWS plugins. See Automated Diagnostics in action in this recording from our Twitch channel. PagerDuty Home Page Join our Community Forums Transcripts by Rev
2022-09-0628 minPage it to the Limit
Page it to the LimitRunbook Automation with Jake CohenEmbracing automation in distributed systems is key for reaching scale and efficiency. This week we talk to Jake Cohen about runbook automation, what it means for teams, and how it creates opportunities for automated diagnostics.Additional Resources- What is Runbook Automation?- Learn more about PagerDuty Process Automation- Check out this post for more on Automated Diagnostics and this one for AWS plugins.- See Automated Diagnostics in action in this recording from our Twitch channel.- PagerDuty Home Page...
2022-09-0628 minPage it to the Limit
Page it to the LimitSoftware Bill of Materials With Barak BrudoAdditional Resources More information about SBOMs and US federal government regulations from: CISA NTIA Scribe Security PagerDuty Home Page PagerDuty Community Forums
2022-08-0231 minPage it to the Limit
Page it to the LimitSoftware Bill of Materials With Barak BrudoAdditional Resources More information about SBOMs and US federal government regulations from: CISA NTIA Scribe Security PagerDuty Home Page PagerDuty Community Forums
2022-08-0231 minPage it to the Limit
Page it to the LimitBest Practices With Ivan MerrillAdditional Resources Fiberplane Best Practices for Oberservability on the Fiberplane blog The Single Pane of Glass is a Myth on the Fiberplane blog PagerDuty Home Page PagerDuty Community Transcripts by Rev
2022-06-2126 minPage it to the Limit
Page it to the LimitBest Practices With Ivan MerrillAdditional Resources Fiberplane Best Practices for Oberservability on the Fiberplane blog The Single Pane of Glass is a Myth on the Fiberplane blog PagerDuty Home Page PagerDuty Community Transcripts by Rev
2022-06-2126 minPage it to the Limit
Page it to the LimitSummit 2022 Bonus Episode!It's time for PagerDuty Summit 2022. In this bonus episode, some of the PagerDuty team joins us to talk about the events, the content, the swag, and all the things they're excited to share with PagerDuty's users and community.
2022-05-3126 minPage it to the Limit
Page it to the LimitPagerDuty Summit 2022 Bonus Episode!Additional Resources Register for Summit Today! PagerDuty Home Page Transcripts by Rev
2022-05-3126 minPage it to the Limit
Page it to the LimitPagerDuty Summit 2022 Bonus Episode!Additional Resources Register for Summit Today! PagerDuty Home Page Transcripts by Rev
2022-05-3126 minPage it to the Limit
Page it to the LimitPlanning for Service EOL with Sean SteacyTechnical services and applications don't have to live forever. Knowing when to shut down a service or feature that isn't working, and doing it in a way that keeps your users happy, is it's own practice. PagerDuty's Sean Steacy joins us to talk about PagerDuty's EOL process.
2022-05-1726 minPage it to the Limit
Page it to the LimitPlanning for Service End of Life With Sean SteacyAdditional Resources The Tao of Programming by Geoffrey James Join us online and in person at PagerDuty Summit PagerDuty Home Page Transcripts by Rev
2022-05-1726 minPage it to the Limit
Page it to the LimitPlanning for Service End of Life With Sean SteacyAdditional Resources The Tao of Programming by Geoffrey James Join us online and in person at PagerDuty Summit PagerDuty Home Page Transcripts by Rev
2022-05-1726 minPage it to the Limit
Page it to the LimitBreak It 2 the LimitAdditional Resources Time for a cross over! Today Page it to the Limit host Mandi Walls, DevOps Advocate at PagerDuty and Julie Gunderson, Reliability Advocate at Gremlin host a special two-parter. They are interviewing Kolton Andrus, co-founder of Gremlin and Alex Solomon, co-founder of PagerDuty. Each of them share the origins of their respective companies, both of which began in their respective work at larger organizations. Kolton and Alex reflect on how they identified the space where they could build their respective companies and the shift from larger entities to start ups. Each of them offer up some excellent...
2022-03-1521 minPage it to the Limit
Page it to the LimitBreak It 2 the LimitAdditional Resources Time for a cross over! Today Page it to the Limit host Mandi Walls, DevOps Advocate at PagerDuty and Julie Gunderson, Reliability Advocate at Gremlin host a special two-parter. They are interviewing Kolton Andrus, co-founder of Gremlin and Alex Solomon, co-founder of PagerDuty. Each of them share the origins of their respective companies, both of which began in their respective work at larger organizations. Kolton and Alex reflect on how they identified the space where they could build their respective companies and the shift from larger entities to start ups. Each of them offer up...
2022-03-1521 minPage it to the Limit
Page it to the LimitEasing Into Incident Command with Iris CarreraAdditional ResourcesDutchie is hiring!PagerDuty Home PagePagerDuty's documentation on being an Incident CommanderTranscripts by Rev
2022-02-1520 minPage it to the Limit
Page it to the LimitTechnical Recruiting and Job Hunting With Wendy McIntoshAdditional Resources Need recruiting help? Check out Emerald Talent Join the PagerDuty Community PagerDuty Home Page Be a guest on a future episode Transcripts by Rev
2021-11-1629 minPage it to the Limit
Page it to the LimitTechnical Recruiting and Job Hunting With Wendy McIntoshAdditional Resources Need recruiting help? Check out Emerald Talent Join the PagerDuty Community PagerDuty Home Page Be a guest on a future episode Transcripts by Rev
2021-11-1629 minPage it to the Limit
Page it to the LimitWelcome Kat Gaines!Additional Resources The Support Driven community Check out our ops guide on Customer Service Operations Be a guest on Page it to the Limit! Fill out our form here. Follow us on Twitch Join the PagerDuty Community PagerDuty Home Page Transcripts by Rev
2021-11-0226 minPage it to the Limit
Page it to the LimitWelcome Kat Gaines!Kat Gaines joins the PagerDuty Advocacy team, coming to us from PagerDuty's Customer Support team. Kat's a seasoned Support professional, and we're looking forward to what she can teach us about DevOps and Support working together!
2021-11-0226 minPage it to the Limit
Page it to the LimitWelcome Kat Gaines!Kat Gaines joins our PagerDuty Advocates team as our newest DevOps Advocate, but she has a long history with PagerDuty. She's also a Customer Service pro, so we invited her to the podcast to talk about what she's looking forward to as an Advocate and how Customer Service and DevOps can work together.
2021-11-0226 minPage it to the Limit
Page it to the LimitRerun: Hypercare Roundtable With the NY Times Election Response TeamFor a full transcript of this episode, click the “Display Transcript” button above. We’re rerunning some episodes in October. Since the holidays are coming up and retail companies will be getting ready for that important time of their year, we wanted to rerun this episode on hypercare featuring the New York Times Election Reponse Team. We’ll be back in November with new episodes! Additional Resources PagerDuty Home Page Hypercare Readiness Checklist NYT Career Page - Interested in working for The New York Times? Check out their current listings! NYT Subscription Page - Support...
2021-10-0525 minPage it to the Limit
Page it to the LimitCyber Operations With Jonathon CanadaJonathon joined us on our Twitch stream last month, and we wanted to learn more about his experiences as a Cyber Operations Officer in the Army National Guard. Additional Resources Check out Teleport View our Twitch stream recording featuring Twitch and PagerDuty Army Cyber Command The NIST Cyber Security Framework PagerDuty Home Page Transcripts by Rev
2021-09-2124 minPage it to the Limit
Page it to the LimitObservability Engineering With HoneycombAdditional Resources Get a preview of Observability Engineering o11ycast Episode 40: Player Experience with Nick Herring of CCP Games Honeycomb CEO Christine Yen on Episode 2 of Page it to the Limit More on Cribl PagerDuty Home Page PagerDuty Community Transcripts by Rev
2021-09-0730 minPage it to the Limit
Page it to the LimitAutomation and Operations With Brittany WoodsAdditional Resources Join the Skycrafters Community Brittany’s session The Unofficially Official Guide for Config Management at Scale at ChefConf PagerDuty Home Page PagerDuty Community Transcripts by Rev
2021-08-1626 minPage it to the Limit
Page it to the LimitPsychological Safety With Tom GeraghtyAdditional Resources https://psychsafety.co.uk for everything and anything psychological safety, sign up to the newsletter and join the community. https://tomgeraghty.co.uk is Tom’s personal site. Amy Edmondson’s original 1999 paper Google’s project Aristotle, showing psychological safety to be most important in team performance The Four Stages of Psychological Safety The Fearless Organization by Amy Edmondson PagerDuty Home Page PagerDuty Community Transcripts by Rev
2021-08-0235 minPage it to the Limit
Page it to the LimitIncidents, Response, and the People With Tim NicholasAdditional Resources Learn more about blameless postmortems in our Ops Guide. The Infinite Hows by John Allspaw Our episode with John Allspaw Our episode with J. Paul Reed Sidney Dekker talks about accountability in Just Culture Tim works at Xero PagerDuty Home Page Join the PagerDuty Community Transcripts by Rev
2021-07-2025 minPage it to the Limit
Page it to the LimitSummit 2021 Recap With the AdvocatesAdditional Resources Work with us! Head of Community: US or Canada. DevOps Advocate (You get to do episodes of this show!) US or Canada Watch the Summit 2021 Sessions on demand at https://summit.pagerduty.com. Login to get access to the PDU classes and the API certification exam. Scott talked about his use of Instruqt. Looking for more on Idempotency? Here’s a quick definition. Join the PagerDuty Community for discussions, help, and challenges to earn swag! PagerDuty’s Autoremediation Ops Guide Sli.do for real...
2021-07-0633 minPage it to the Limit
Page it to the LimitCareer Growth With Murriel Perez McCabeThe path to technology careers can be full of twists and turns and interesting side quests. Tune into this week’s episode for a chat with Murriel Perez McCabe, an Enterprise Customer Engineer at Google, to hear more about transitioning from system owner to helping others run systems better. Along the way, she has gone from being the solo operations specialist to a mentor and leader. To find a Girls in Tech chapter near you, visit https://girlsintech.org/. Want to chat more about mentorship, DevOps, cloud operations, or just whatever, join the PagerDuty Community at...
2021-03-1231 minPage it to the Limit
Page it to the LimitSoftware Understandability With Liran HaimovitchFor a full transcript of this episode, click the “Display Transcript” button above. Additional Resources PagerDuty Home Page What is Software Understandability? - blog post that accompanies this podcast Check out Rookout’s resources at www.rookout.com Continue the discussion either with Liran on Twitter or with us in PagerDuty Community Episode transcribed by Rev
2021-01-1920 minPage it to the Limit
Page it to the LimitThe PagerDuty Community With Alexa AlleyFor a full transcript of this episode, click the “Display Transcript” button above. Additional Resources Join the PagerDuty online community at community.pagerduty.com Check out the 30 Days of DevOps Activities at https://community.pagerduty.com/forum/c/30-days-of-devops For a list of How Tos and Getting Started Guides, visit https://community.pagerduty.com/forum/c/using-pagerduty For more on PagerDuty, check out the main PagerDuty site www.pagerduty.com Episode transcribed by Rev
2021-01-0617 minPage it to the Limit
Page it to the LimitThe PagerDuty Community With Alexa AlleyThe PagerDuty Community Team has some great stuff in store for 2021. In this episode, we talk to Alexa Alley, Community Engagement Program Manager, about some of the things that are coming and what you can do to get involved.
2021-01-0617 minPage it to the Limit
Page it to the LimitResolving 2020 With the PagerDuty Community TeamFor a full transcript of this episode, click the “Display Transcript” button above. Additional Resources PagerDuty Home Page Building & Scaling SRE Teams With Tammy Bryant Approaching Incident Response Compassionately With Connie-Lynne Villani Professional & Personal Self-Care With George Miranda Thinking About Your Humans With J. Paul Reed Don’t forget to join the Community Episode transcribed by Rev
2020-12-1532 minPage it to the Limit
Page it to the LimitHypercare Roundtable With the NY Times Election Response TeamFor a full transcript of this episode, click the “Display Transcript” button above. Additional Resources PagerDuty Home Page Hypercare Readiness Checklist NYT Career Page - Interested in working for The New York Times? Check out their current listings! NYT Subscription Page - Support The New York Times via a digital and/or paper subscription. Election Readiness at The New York Times - Want more information about the technology behind the NYT election reporting? Check out their article on The Times Open! Join the PagerDuty Community Episode transcribed by Rev
2020-11-1625 minPage it to the Limit
Page it to the LimitBuilding & Scaling SRE Teams With Tammy BryantSee a transcript of this episode by clicking the Display Transcript button above. Also, any links for additional resources mentioned during the episode are listed below. Additional Resources PagerDuty Home Page PagerDuty Summit
2020-09-2216 minPage it to the Limit
Page it to the LimitApproaching Incident Response Compassionately With Connie-Lynne VillaniIn this PagerDuty Summit Special episode Julie Gunderson talks with Connie-Lynne Villani, Director of Incident Management at Fastly about her upcoming PagerDuty Summit talk: Approaching Incident Response Compassionately and why it is important for both people and the organization.
2020-09-0815 minPage it to the Limit
Page it to the LimitApproaching Incident Response Compassionately With Connie-Lynne VillaniWhy Connie-Lynne is Excited about speaking at Summit Connie-Lynne shares her excitement about speaking at PagerDuty Summit, and where her talk stemmed from. She talks about the notion of how we can be both being effective and still acknowledge the humanity within ourselves and our colleagues. Connie-Lynne: “I’m so excited about this topic of compassion and being kind to people, and actually taking this approach with integrity to work and to incidents.” Approaching Incident response Compassionately As a continued topic on the podcast, Connie-Lynne and Julie discuss why it is import...
2020-09-0815 minPage it to the Limit
Page it to the LimitProfessional & Personal Self-Care With George MirandaGeorge talks about how we’re going through an astonishing moment of civilizational grief and disorientation. And, this grief is different because the things we’re losing feel very ambiguous because they have no closure. Myth About Self-Care The biggest myth about self-care is that it’s not entirely about you. It starts with you; you have to help yourself before you help others. You should make sure that you are your own top priority, but those priorities need to be balanced. Why This Topic Now George talks about how he’s going...
2020-09-0130 minPage it to the Limit
Page it to the LimitPagerDuty Summit Special With Lilia GutnikLilia Gutnik joins us this week and talks to us about her favorite aspects of our upcoming [PagerDuty Summit](https://bit.ly/summit_community)!
2020-08-2516 minPage it to the Limit
Page it to the LimitPagerDuty Summit Special With Lilia GutnikFavorite Part of PagerDuty Summit Lilia describes her favorite aspects of PagerDuty Summit. Lilla: “The product keynote! It includes a poem from Rachel [Rachel Obstler, VP of Product Management] as well as a demo that she has been helping with for the past several years. It’s incredible to see all of the new exciting stuff that we’ve been working on all year make it to the big, now-virtual, screen.” What Listeners Should Tune In For Lilia discusses recommended talks and content at PagerDuty Summit - hint there’s a lot!
2020-08-2516 minPage it to the Limit
Page it to the LimitBuilding an Incident Response Plan With John AllspawJohn Allspaw joins us this week to talk about incident response, and helping organizations build their own NTSB (the National Transportation Safety Board, a US government agency that investigates transportation accidents). Introduction John gives us an overview of what he and the other folks at Adaptive Capacity Labs are working on. State of the Industry John talks about the state of the industry around incident response. Learning from incidents is happening; but are organizations supporting it? Are people finding it helpful? Expertise is coming from inside the house, in that software...
2020-08-1927 minPage it to the Limit
Page it to the LimitSRE Right Answers/Wrong Answers With Dueling BriansWhat is SRE: Brian Weber kicks the conversation off with an overview of Site Reliability Engineering (SRE). Brian Weber: “I look for things that are outliers and efficiency that are health problems, not so much product health, but developmental health and try to impose those “standards” on my team. I find myself talking to other SREs, both in the company and out of the company to try and get an idea of what those kinds of things look like.” Brian Rutkin gives us the wrong answer, discussing how SRE is more than just a cool t...
2020-07-0730 minPage it to the Limit
Page it to the LimitReal-Time Learnings With the PagerDuty Community TeamWhy real-time operations matters: Alex Solomon (CTO and Co-Founder of PagerDuty) kicks us off with a definition of real-time operations and why it matters. Alex: “Real-time operations to me, what that means is, it’s about dealing with problems and incidents and alerts in real-time. Making sure that the right people are pulled in whenever you have an issue with your production software, and only the right people. Those teams and individuals are looped in quickly, looped in via multiple channels to make sure they get there fast. Then once they are paged and looped in i...
2020-04-0828 minPage it to the Limit
Page it to the LimitReal-Time Learnings With the PagerDuty Community TeamIn this episode, the PagerDuty community team discusses what they have learned at PagerDuty and in the industry over the last 20 years.
2020-04-0728 minPage it to the Limit
Page it to the LimitWake Up! With Corey QuinnCloud Influencers and Life Before PagerDuty Corey discusses how he became a cloud influencer, what that means for his credibility, and how people now listen to him. Corey: “I have been a fan of PagerDuty for a long time, largely because I remember a time working on systems before PagerDuty existed.” Corey discusses why waking the right people up at the right time makes it much less of a “Call of Duty” situation. Business Hours and Business Outcomes Corey wanted a problem that was strictly business hours only, Julie and Core...
2020-03-0327 minPage it to the Limit
Page it to the LimitFull-Service Ownership With PagerDutyWhat is an Ops Guide? George introduces PagerDuty’s Ops Guides: process (not product) manuals that help you figure out how to introduce leading-edge operational models to your teams. “Ops Guides are something I think are fairly unique for our industry. They’re sorta like a whitepaper, but they’re actually useful. They’re a step-by-step process guide. They’re vendor agnostic. And they’re free open-source frameworks designed to walk you through how to accomplish newer–more modern–types of operational tasks.” What is a Full-Service Ownership model? Scott proves he read the guide by...
2020-02-1831 minPage it to the Limit
Page it to the LimitSecurity With Bea Hughes and Sarai RosenbergSecurity for people that are new to Security: Sarai talks to us about how security is about assessing risk and deciding what you care about in your systems, what you want to protect, and what you want to do about these risks. Bea hops in to describe security as being about managing risk, and harm reduction as you can’t defend everything equally. “You can’t secure everything, not everything in your company is the most important thing” Debunking a Security Myth In debunking a common myth in security, Bea talks to us ab...
2020-02-0426 minPage it to the Limit
Page it to the LimitTalking Terraform With HashiCorp“Any time you’re clicking more than five times in a UI you’re attempting to get some job done. And, if that job is modeling an idea…and there is an API addressable layer there, that is an opportunity for Terraform to consume that API and allow you to just say directly in a declarative configuration, this is what I want.” – Paul Hinze, Senior Director of Engineering for Terraform at HashiCorp. What is Terraform Robbie Th’ng and Paul Hinze discuss how Terraform provisions infrastructure as well as external development tools. “To most people, Ter...
2020-01-2131 minPage it to the Limit
Page it to the LimitSmart Alerting and Service Level Objectives With Yuri GrinshteynThe History of Alerting Yuri discusses the history of alerting and why alerting should be on things that impact the customer experience. Yuri: “It’s one of the soapboxes that I find myself on when talking to customers. It so often happens that customers will look for help with alerting; ‘How will I know if I am having an issue with my infrastructure, how will I know if I have high memory consumption?’ You should never alert on things in your infrastructure, you should only alert on things that impact your customer experience.” Yuri and J...
2019-12-0925 minPage it to the Limit
Page it to the LimitWelcome to Page It to the LimitMyths About Running Software In Production The hosts start out with their pet peeves: which myths about running software in production would we like to debunk? Scott: “As a developer, I focus on APIs… So the myth I think about is that software engineers will just ‘get’ your API with very little documentation or [code] samples. While some will, to fully support your community you need to have good documentation, good sample code, and good tools to help people get started.” We also cover “root cause” vs “contributing factors”, the role of psychological safety in comparis...
2019-12-0928 min