Shows
Microsoft Teams InsiderMicrosoft Teams Impact on Telephony, Patrick Watson, Head of Research CavellPatrick Watson, Head of Research at Cavell, discusses the evolving landscape of telephony, the impact of Microsoft Teams, market trends and the role of AI in Contact Centers.Microsoft Teams has significantly disrupted the telephony marketDirect routing remains the dominant solution for Teams telephony usersDiscussing market dynamics and trends in telephony and differences in the enterprise and SMB marketsAI is set to transform contact centersLook out for Cavell Enable London in DecemberThanks to AudioCodes, this episode's sponsor, for their continued support.
2024-11-1334 min
Microsoft Teams NewsMicrosoft Teams Predictions Show 2024 - Who Will Be RightJoin Rob Scott from UC Today for an insightful 2024 Microsoft Teams predictions show! We're delighted to have Tom Arbuthnot, a renowned Microsoft Teams expert and co-founder of Empowering.Cloud, on board to discuss this year's exciting predictions.Our panel of Teams experts shared their insights on the evolving landscape of Microsoft Teams. From the integration of AI and mobility solutions to the potential expansion of Microsoft Calling Plans, we cover a wide range of topics that promise to shape the future of teamwork and technology.Key Predictions:Prediction #1...
2023-12-1223 minMicrosoft Teams NewsMicrosoft Ignite 2023 – Teams News SpecialUC Today host Rob Scott is joined by Microsoft Teams Expert and Co-Founder of Empowering.Cloud, Tom Arbuthnot and a panel of experts from the Microsoft Teams community.In this update, we talk through the most popular Teams news headlines from Microsoft Ignite with this month’s special guests:Kevin Kieller, Co-Founder and Lead Analyst, enableUCJosh Blalock, Microsoft MVP & Chief Video Evangelist at JabraSatish Upadhyaya, Microsoft Unified Communications Architect, SoftelRyan Herbst, Vice President & Chief Device Strategist, UnifiedCommunications.comPa...
2023-11-2347 minMicrosoft Teams NewsMicrosoft Teams Predictions 2023 – 10 Teams experts share their insights 💥Rob Scott from UC Today is joined by Microsoft Teams Expert and co-founder of Empowering.Cloud, Tom Arbuthnot, to discuss this year's #MicrosoftTeams predictions shared by leading experts from the Teams community.1. Ryan Herbst, UnifiedCommunications.com2. Patrick Watson, Cavell Group3. Simon Leyland, CloudInteract4. Scott Riley, Cloud Nexus5. Randy Chapman, UC Status6. Kevin Keiller, EnableUC7. Graham Walsh, Neat8. David Dungay, UC Today9. Zeus Kerravala, ZK Research10. Mark Vale, CommsverseMicrosoft Teams Events...
2023-03-2131 min