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Private Practice SkillsPassive Income for Therapists: My Honest AdvicePassive income has been super trendy for a while. And especially as a therapist, it's wonderful to have some of my income not be tied to an hour with a therapy client. It's really freed me up to enjoy working with a part-time caseload, and relieved the pressure to get more clients during slower periods.Naturally, lots of therapists are drawn to this idea. But, there is more to passive income than meets the eye. Today, I share some of the tools and "real talk" about passive income that I don't often hear folks...2025-07-2529 min

Private Practice SkillsHow to Build Trust During the Initial Therapy SessionHow do you build trust during the first therapy session—without it feeling forced?In this episode, I share practical, relational ways to help clients feel safe and supported from the start. From referencing intake paperwork to defusing shame with warmth, these small moments help build a strong therapeutic foundation—especially when clients are nervous or unsure.What you’ll hear:-Little touches that help clients feel seen-Language that gently normalizes embarrassment or anxiety-Tips for bringing warmth to intake questions-How...2025-07-1825 min

Private Practice SkillsHow to Improve Your Therapy Website Without Starting OverIs your therapist website feeling… a little stale? You’re not alone. But you don’t have to burn it all down and start from scratch.In this episode, I walk you through a simple rubric you can use to “audit” your therapy website—no tech expertise required. We’ll look at how clearly your message comes across, whether your site actually feels like you, and how to spot the areas that might be turning potential clients away without you realizing it.You can even use this tool with a trusted coll...2025-07-1135 min

Private Practice SkillsAnswering 10 Questions I Don’t Usually Get as a TherapistIn this episode, I’m answering questions that therapists don’t usually get asked. These reflections offer a behind-the-scenes look at the human side of being a therapist.If you’re a fellow therapist or just curious what it’s like behind the scenes, I hope this feels like a warm, thoughtful conversation with a colleague or friend.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your fir...2025-06-2736 min

Private Practice Skills5 Tools That Help Me Avoid Therapist BurnoutTherapist burnout doesn’t always look like overwhelm.Sometimes it looks like losing your sense of identity.Or believing you should be able to do more than you can.In this episode, I share 5 tools that help me keep burnout at bay — not just by working less, but by shifting how I relate to my work. These include autonomy, emotional load, support, narrative acceptance, and personal identity. Plus, a bonus thought on work-life balance from my early-career burnout story.This one’s for any therapist who’s ever won...2025-06-2028 min

Private Practice SkillsWhen Therapists Mess Up (And How to Handle It)Therapists mess up too—because we’re human. In this episode, I explore what happens when we make mistakes in session, from forgetting details to saying the wrong thing, and how to handle those moments with care.✨ You’re not a bad therapist—you’re a human therapist.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Dea...2025-06-0635 min

Private Practice SkillsWhy Marketing Feels Gross (And How to Make It Feel Better)Marketing as a therapist can feel deeply uncomfortable — like you're trying to "sell" yourself in a way that doesn’t align with your values. In this episode, I explore why marketing feels gross (especially for therapists), and how to approach it from a more human, authentic place.We’ll talk about:The hidden fears behind showing up authenticallyWhy feeling “not special enough” stops so many of usPractical shifts to help marketing feel more alignedIf you’ve ever struggled to write your website...2025-05-3037 min

Private Practice SkillsTherapist Brain After HoursThis episode explores the quiet — and sometimes chaotic — inner world of therapists after the session ends. From compassionate reflections to intrusive worries, “therapist brain” doesn’t always clock out at 5pm.I’ll share some common (and totally human) thoughts that might pop up after seeing clients, why they happen, and how we can meet them with compassion instead of shame. New episodes every week to support your growth as a therapist, especially if you’re early in your career or building your practice.Thank you to P...2025-05-1626 min

Private Practice SkillsBeing a Therapist When You're Not OkayTherapists aren’t immune to tough days—or tough seasons. In this episode, I normalize the experience of being a therapist who’s not okay, and share practical strategies to help you navigate client work when your emotional reserves are low.From deciding whether to cancel a session to bigger questions about sustainability, we’ll explore what it means to show up for others without abandoning yourself.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/p...2025-05-0936 min

Private Practice SkillsCan AI Be Your Therapist? (Let's Test It)Can AI replace therapy? Probably not—and here’s why.In this episode, I take a deep dive into what AI can (and can’t) do when it comes to mental health support. From helpful tools to serious limitations, we explore how therapists and clients might use AI platforms like ChatGPT—and where they should be cautious.We cover:How AI *could* (maybe?) support therapy workWhy I think AI will never fully replace human connectionEthical and privacy concerns with AI in mental health 2025-05-0239 min

Private Practice SkillsWhat's Really Holding You Back from Starting a Private Practice?In this episode, I unpack the 3 biggest mental blocks that hold therapists back from starting a private practice — from analysis paralysis to self-doubt. If you’re stuck, this one's for you.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year...2025-04-1823 min

Private Practice SkillsHIPAA Email Compliance Made Simple | A Therapist’s Guide with PauboxWondering if your email setup is truly HIPAA compliant? In this episode, I sit down with Hoala Greevy, founder and CEO of Paubox, to break down everything private practice therapists need to know about HIPAA-secure email.We cover:-Why Gmail and Google Workspace aren’t automatically HIPAA-compliant-What therapists are doing wrong (without realizing it!)-How to easily set up HIPAA-compliant email—without portals or passwords-And more!If you’ve ever felt confused or overwhelmed about HIPAA compliance and email, this e...2025-04-1118 min

Private Practice SkillsHow I Overcame Therapist Anxiety with One Mindset Shift*Feeling anxious as a therapist?* You're not alone. In this episode, I’m sharing the one mindset shift that completely changed how I show up in sessions—and helped me overcome therapist anxiety, self-doubt, and imposter syndrome.Whether you’re a new therapist or a seasoned clinician feeling stuck, this shift can help you feel more confident, present, and grounded in your work. If you’ve ever asked yourself:“What if I say the wrong thing?”“Why do I feel like a bad therapist?”“Am I doing therapy th...2025-04-0423 min

Private Practice SkillsWhat's the Most Effective Marketing Strategy for Therapists?I invited you to share on Instagram what your top marketing-related questions were in private practice. The most frequently asked question: What's the most effective marketing strategy in private practice?In this episode, I do my best to answer this question (spoiler: it's nuanced!). Most importantly, I hope you takeaway that you can make your marketing strategy your own, and find a path that works great for you while effectively bringing in your ideal clients.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and...2025-03-2819 min

Private Practice SkillsPrivate Practice CheckupI thought it could be helpful to share a list of categories and questions to check in on for your practice on a semi-regular basis.If you've been running your practice on autopilot, or if something hasn't been quite working in your practice but you can't quite pinpoint it, I made this episode with you in mind :)Feel free to add to my list if I missed anything! Here are the steps I named in the episode:1. What are your goals?2. Choose...2025-03-2124 min

Private Practice SkillsHow DARVO Silences VictimsDARVO was coined by Dr. Jennifer Freyd in the 1990s and stands for “Deny, Attack, and Reverse Victim and Offender.” DARVO is a common defense strategy by perpetrators, narcissists, and offenders of both criminal and noncriminal harm when they wish to deflect accountability for their actions.Despite how common DARVO is both individually in relationships as well as on a larger scale (e.g., corporate and government level), it isn’t talked about very often. DARVO is highly effective at silencing victims. But I’m hopeful that by sharing knowledge of how DARVO operates, we can e...2025-03-1429 min

Private Practice SkillsSimple Tools to Help Therapy go DeeperWe all have moments with clients where they just can’t seem to crack into the deeper layers of their emotions.Sometimes, it can be tempting to try to convince our clients to lean into their emotions. But I've learned over the years that often emotions are difficult to access because they're too intense.So in today's episode, I share some of my favorite tools to help reduce the emotional charge of clients' emotions so they have an easier time accessing and expressing how they really feel.2025-02-2828 min

Private Practice SkillsIs Diagnosing our Therapy Clients Helpful?Today I wanted to *genuinely* & curiously tackle the question: is it helpful to diagnose our clients?Of course, the answer to this question isn't black-and-white. So in today's episode, I take a look at comments from the r/therapists subreddit exploring this question and offer some of my own thoughts.What do you think? Do you diagnose after your first session with every client? Have you ever "tweaked" a client's diagnosis with the intent of ultimately supporting them? I don't claim to have the...2025-02-1431 min

Private Practice SkillsThe Importance of Using Plain Speak as a TherapistI got the itch to tackle “academese” today and advocate for more plain speak in our professional interactions. I share reasons why I’m advocating moving away from overly academic language in this episode and also offer some tools to help you shift your language to be more accessible to folks. Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here: https://bit.ly/pps_paubox_spotify *Get $250 off your first year with Paubox with coupon code "SKILLS" *Bonus Deal...2025-01-3127 min

Private Practice SkillsMore of my Favorite Therapy ToolsHi Friends! Normally I put a bit more time into filling in the description box, but as of the time of this upload, there is a fire about a mile away from my house. Currently the winds are blowing the other way, but I'm wrapping up just in case. Wishing all those affected by our SoCal fires well ❤️ Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here: https://bit.ly/pps_paubox_spotify *Get $250 off your first year with Paubox with...2025-01-2429 min

Private Practice SkillsTherapists are Allowed to Have Problems, Right?Obviously therapists are allowed to have problems. But, is it okay to have…any problem? Are there specific problems that we’re not supposed to have as therapists? In this episode we tackle this question. I compiled your responses to the question: "What problems/struggles are therapists not ‘supposed' to have?” We also take a look at relevant available evidence to answer whether therapists have problems or not (Spoiler: therapists look a lot like most people when it comes to the kinds of problems we exper...2025-01-2126 min

Private Practice SkillsUnhappy as a Therapist? Start HereSince it’s common for therapists to feel unhappy or burdened by various aspects of our work and our jobs, I thought it would be helpful to make a little triage checklist of sorts help correct course. Please note that this episode does not constitute clinical or professional advice. I’m just sharing the steps I would run through if I were feeling unhappy as a therapist. Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here: https://bit...2025-01-1024 min

Private Practice SkillsTips for New Therapists to Feel Less AnxiousI wanted to create an episode normalizing the anxiety most of us carry early in our therapy careers. I used to think that I wasn't supposed to feel anxious, so when the anxiety showed up I made every effort to eliminate it. I interpreted my anxiety as a sign that maybe I wasn't ready to be a therapist, or maybe that my anxiety disorder was returning. But now, looking back, some anxiety while we're practicing therapy with real therapy clients makes absolute sense. If we focus on normalizing the anxiety rather than fighting it, it...2024-11-0123 min

Private Practice SkillsAre we Doing Required CEUs all Wrong?The California Board of Psychology recently changed the license renewal requirements for psychologists in the state of California, shifting from the CE model to a Continuing Professional Development Model (CPD). After I renewed my license for the first time in the new CPD format, I wanted to share my thoughts, which I compiled in this episode. Will other jurisdictions follow suit? What do you think of this model? Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here: https://bit.ly...2024-10-1827 min

Private Practice SkillsIf I Were Studying to be a Therapist Today I'd do it DifferentlyGiven how it is getting harder and harder to become a therapist, I've been reflecting on how I would do things differently if I were to go through my therapy training today. As it turns out, I'd do a lot of things differently - like most of it! So I thought it could be helpful for me to share those reflections with you. Please keep in mind that I see these as reflections on how I'd do things differently - I don't mean that I think these same changes...2024-09-2728 min

Private Practice SkillsWhat if you Get Bored as a Therapist?This episode explores some of the common reasons therapists can get bored during sessions and offers some potential solutions. Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here: https://bit.ly/pps_paubox_spotify DEAL ALERT: the first 100 listeners who mention "Marie Fang" at signup will get $250 off their first year! Just type "Marie Fang" in the box asking how you heard about them and they will honor the discount when your free trial is up. *Bonus Deal...2024-09-2024 min

Bytemarks CaféBytemarks Cafe: PauBoxToday we'll catch up with PauBox, who found a niche in the HIPAA compliant world. We'll also find out about the PauBox Kahikina Scholarship that supports Native Hawaiians with their college pursuits.2024-09-2019 min

Private Practice SkillsSide Hustles for Therapists Q&AIn today's episode, I answer your questions related to having a side hustle as a therapist. We cover a wide range of topics such as what a side hustle is, why someone might want to have a side hustle, examples of side hustles for therapists, and tips for success if you'd like to earn a little extra income on the side of your primary source of income. And as always, you'll hear my own anecdotes sprinkled throughout as well. Thank you to Paubox for...2024-09-1332 min

Private Practice SkillsEffective Networking CAN Fill Your Therapy PracticeIf you're allergic to those stuffy therapist networking mixers and meet and greets, this episode is for you! In this episode, I offer some practical tools you can use to utilize effective networking skills to not only fill your therapy practice but to establish genuine, healthy relationships with therapists and other professionals. Sounds pretty nice right? Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here: https://bit.ly/pps_paubox_spotify DEAL ALERT: the first 100...2024-09-0624 min

Private Practice SkillsCritiquing my First Therapist WebsiteWhen I made my first therapist website in 2016, I slapped it together without really knowing what I was doing. I've learned a thing or two about creating effective private practice websites since then, so I thought it would be fun to go back and take a look at my first website. I offer some critiques, there's a definite cringe moment, but I also felt really proud of what I built given where I was at. If you're just starting out with your website or you're feeling stuck in the...2024-08-3039 min

HIPAA Critical68. Aja Anderson: "Bad actors are offering your employees incentives to help them."Episode 68 features Aja Anderson, Paubox Customer Success Manager. 2022-03-1622 min

HIPAA Critical67. Aja Anderson: "The gaps in cybersecurity are not complicated, hyper-technical ones. They're just basic user errors."Episode 67 features Aja Anderson, Paubox Customer Success Manager. 2022-02-2219 min

HIPAA Critical66. Hoala Greevy: "Just automating one workflow creates an instant ROI for the business"Episode 66 of HIPAA Critical features an interview with Founder CEO, Hoala Greevy, about workflow automation. 2022-02-1515 min

HIPAA Critical65. Aja Anderson: "That's the sweet spot for threat actors coming after you because they know that there's money there."Episode 65 of HIPAA Critical recaps the HIPAA Breach Report details breaches from December 2021. 2022-01-1915 min

HIPAA Critical64. Dave Ledoux: "I'm ready to pivot at any time."Episode 64 of HIPAA Critical features an interview with Dave Ledoux, CIO of Innovive Health. 2021-12-0122 min

HIPAA Critical63. Aja Anderson: "As long as people can make money, they're gonna keep [attacking]. As long as your systems are not secure, you're at risk."Episode 63 of HIPAA Critical features a discussion with Aja Anderson on this month's Paubox HIPAA Breach Report. 2021-11-1016 min

HIPAA Critical62. Hector Rodriguez: "In healthcare, we have the challenges of cybersecurity, disaster recovery, and recovery strategies for ransomware mitigation."Episode 62 of HIPAA Critical features an interview with Hector Rodriguez, Principal Industry Specialist, Healthcare & Life Sciences - AWS 2021-11-0320 min

HIPAA Critical61. Su Bajaj: "The value of AI is what it's doing for you. It's not to replace people but to augment and make us more efficient and catch threats."Episode 61 of HIPAA Critical features an interview with Su Bajaj, CTO of Compex Legal. 2021-10-2719 min

HIPAA Critical60. Brian Fritton: "If you make it easy for attackers to find email addresses, they're gonna phish you."Episode 60 of HIPAA Critical features an interview with Brian Fritton, CEO of Havoc Shield. 2021-10-2021 min

HIPAA Critical59. Aja Anderson: "If you don't have something that's actually examining your encrypted HTTPS traffic, you're missing 9 out of 10 instances of malware."Episode 59 of HIPAA Critical covers the Paubox HIPAA Breach Report for October 2021 and other cybersecurity trends with guest Aja Anderson, Paubox Customer Success Manager. 2021-10-1325 min

HIPAA Critical58. Matt Cooper: "The eternal weakness is human error."Episode 58 of HIPAA Critical includes an interview with Matt Cooper, Cybersecurity & Data Privacy Principal at Vanta. 2021-10-0623 min

HIPAA Critical57. Hoala Greevy: "It's a matter of sorting the data, training the data, and then using those new learnings to provide greater phishing detection."Episode 57 of HIPAA Critical features an interview about AI with Paubox Founder CEO, Hoala Greevy. 2021-09-2215 min

HIPAA Critical56. Sara Sosa: "An informed team is an effective team."Episode 56 of HIPAA Critical features an interview with Sara Sosa, Director of Information Services at Vista Care. 2021-09-1511 min

HIPAA Critical55. Aja Anderson: "It is frustrating to take the extra steps, yet it is keeping us safe."Episode 56 of HIPAA Critical welcomes back Paubox Customer Success Manager, Aja Anderson, to discuss the findings of the Paubox HIPAA Breach Report for September 2021. 2021-09-0814 min

HIPAA Critical55. Aja Anderson: "It is frustrating to take the extra steps, but that is keeping us safe."Episode 55 of HIPAA Critical welcomes back Paubox Customer Success Manager, Aja Anderson, to discuss the findings of the Paubox HIPAA Breach Report for September 2021.2021-09-0803 min

HIPAA Critical54. Jane Harper: "All organizations have some risks. Risk is inherent."Episode 54 includes an interview with Jane Harper. Jane is the senior director, information security risk management and business engagement at Eli Lilly and Company. 2021-09-0119 min

HIPAA Critical53. Anshul Pande: "All of these changes brought about a new set of problems to solve and challenges as we implemented those technologies."Episode 53 of the HIPAA Critical podcast features an interview with Anshul Pande, vice president and chief technology officer at Stanford Children's Health. 2021-08-1817 min

HIPAA Critical52. Aja Anderson: "No matter how tight your budget is you should routinely assess the risk of your systems."Episode 52 of HIPAA Critical welcomes back Paubox Customer Success Manager, Aja Anderson, to discuss the findings of the Paubox HIPAA Breach Report for August 2021. 2021-08-1120 min

HIPAA Critical51. Dr. Eric Cole: "It's the same fundamental problem: we're not learning our lessons and keep repeating them over and over again."Episode 51 of HIPAA Critical includes an interview with Dr. Eric Cole, a former CIA hacker and founder of Secure Anchor.Read the transcript here. More about Paubox: www.paubox.com 2021-08-0421 min

HIPAA Critical50. Fred Kwong: "Risk is a language that business understands."Fred Kwong, CISO of Delta Dental is featured on episode 50 of HIPAA Critical.Read the full transcription here. 2021-07-2122 min

HIPAA Critical49. Aja Anderson: "This isn't unique to healthcare. This is happening in every industry."Episode 49 covers the findings of the Paubox HIPAA Breach Report for July 2021. Aja Anderson, customer success manager at Paubox, joins the episode to discuss key trends, share insights, and give cybersecurity tips. 2021-07-1416 min

HIPAA Critical48. Todd Pang: "We had to do a lot of training and awareness building for what actually constitutes PHI."Episode 48 of the HIPAA Critical Podcast includes an interview with Todd Pang, president and co-owner of Caring Manoa. 2021-07-0736 min

HIPAA Critical47. Jeff Karlsson: "The Biggest Threat That Our Customers Have Is Not Having a Contingency Plan."The challenges of 2020 are still lingering in many industries we might be in a new year. But the effects of the covid-19 pandemic reach far and wide. The way we work and the way business operated changed dramatically and almost overnight. Jeff Karlsson is on today's episode. Jeff is the chief operating officer of Divergent Business Consulting, a Salesforce and financial consulting company. Jeff and Sierra Langston sit down to discuss the COVID-19 pandemic, how to force change across many industries, and emerging healthcare trends. 2021-06-1615 min

HIPAA Critical46. John Benbrook: "In Order to Safeguard That Sensitive Information, We Needed to Implement Encryption."Elderly care organizations need to comply with HIPAA regulations and security rules, especially if they deal with their patient’s medications, doctors, or other sensitive information. What is the best way for these types of organizations to approach HIPAA compliance and secure data? How do we keep the most vulnerable members of our society safe from bad actors? John Benbrook, president of Oasis Senior Partners, and Paul Giovacchini, enterprise customer success manager at Paubox, join Sierra Langston on today’s episode to discuss HIPAA compliance training, assessing risk management, and unencrypted data vulnerabilities.2021-06-0911 min

HIPAA Critical45. Greg Reber: "This Is the Biggest Information Breach That We've Ever Seen."Cybersecurity protocols and practices will never be a one-size-fits-all solution. Different industries have different requirements for compliance. Healthcare has vague but vast security rules to follow under HIPAA. So how do organizations stay ahead of the cybersecurity curve?Greg Reber, Founder and CEO, of AsTech Consulting, is with us on today’s episode. He and Sierra Langston discuss the changes and challenges in cybersecurity, including implementing solutions that meet regulatory standards, the evolving threat landscape, and how information sharing is a key to the future of cybersecurity.2021-06-0222 min

HIPAA Critical44. Jared Vinson: "It Started With a Phishing Attack, but It Ended With a Whole Mess of Other Things."With more than 500 reported HIPAA breaches in the last year, why are healthcare organizations slow to update their cybersecurity protocols and technology stacks? Is it possible for the healthcare industry to get ahead of bad actors? Today, Sierra Langston speaks with Jared Vinson, director of cybersecurity at Hill Country Tech Guys on all things healthcare security, including phishing scams, best practices, and the aftermath of a HIPAA breach.2021-05-2613 min

HIPAA Critical43. Michael Mead: "Training Is Not Just for HIPAA Security, but Cybersecurity."The healthcare industry is slow to change and, at times, even slower to embrace innovation. Fax machines, patient portals, and complicated compliance solutions are everywhere. The challenges of these outdated and vulnerable technologies only make data breaches, HIPAA fines, and cybersecurity threats more prevalent. On today's episode, Sierra Langston and Michael Mead of The Medical Cost Savings Solution discuss HIPAA compliance, healthcare industry challenges, and unencrypted data transfers.2021-05-1914 min

HIPAA Critical42. Bonnie Castonguay: "What We've Always Wanted Was the Ability for More Seniors to Have Access to Home Care."Almost overnight, the pandemic changed telehealth and how our most vulnerable populations receive the medical care they desperately need. As many Americans start to take care of their aging parents at home or through an elder care center, they find navigating the complicated world of HIPAA and the American healthcare system to be confusing, expensive, and daunting. On today's episode, Paubox Founder and CEO, Hoala Greevy, interviews Bonnie Castonguay, co-founder of Ho'okele Health on the effects COVID-19 has on in-home care, the positive changes telehealth has brought to her clients and their families, and how eas...2021-05-1222 min

HIPAA Critical41. Eoin Gregory: "You Say the Word HIPAA, and Our Providers Cringe or Turn Their Brains off."If you work in healthcare, you know what HIPAA is, but do you and your organization understand how to maintain HIPAA compliance regarding email security and encryption? Is HIPAA compliance a “one size fits all” situation? How do organizations keep their employees and their partners compliant and safe?Today Sierra Langston sits down with Eoin Gregory of Family Billing Solutions and Travis Taylor of Paubox to discuss email encryption, the HHS Wall of Shame, and how to keep your staff, partners, and yourself educated on the vague but vast world of HIPAA compliance.2021-05-0516 min

HIPAA Critical40. Ken Dabkowski: "As a Tech-Centered Company, We Want to Make Sure We're Meeting the Highest Standards Possible."What is medical cost-sharing? Is it the future of healthcare? What can modern healthcare learn from this historical industry? In this episode, Sierra Langston sits down with Ken Dabkowski, Senior Project Manager of Sedera, to discuss medical cost-sharing and Sedera's IT and cybersecurity stack.2021-04-2813 min

HIPAA Critical39. Hannah Trum: "Certifications are a No-Brainer in the Healthcare Industry."In this episode, you'll hear Sierra Langston, marketing manager, and Hannah Trum, marketing specialist, give their top takeaways from Paubox Spring Summit, Secure Communication During a Pandemic. Panelists from this event include:Hoala Greevy, Founder CEO, PauboxAnshul Pande, Vice President, and Chief Technology Officer, Stanford Children's HealthChris Lindley, Chief Population Health Officer, Vail HealthJulie Jackson, Director Applications and Informatics, Vail HealthSusan Ibáñez, Chief Information Officer, Vail HealthPaddy Padmanabhan, CEO, Damo Consulting, Inc.Aaron Collins, System Administrator, Dev...2021-04-1410 min

HIPAA Critical38. Tony UcedaVélez: "A Risk-Centric Approach is Trying to Prove the Most Likely Threats That Could Affect a Healthcare Entity."You may be asking yourself what threat modeling is and why it is important?In this episode, that is what you are going to find out. Healthcare has been under attack for a slew of reasons for the past 10 years. Threat modeling, very simply put, is a way to model threats. Whether you are in healthcare tech or an insurance provider, there is a benefit to understanding who your adversaries are and where you are vulnerable to threat actors.Today we are speaking with Tony UcedaVélez, founder and CEO of the security consulting firm V...2021-03-3116 min

HIPAA Critical37. Brian Kline: "Writing a Policy that Prohibits Sending Sensitive Information is Probably Not a Realistic Option"Have you ever wondered how to streamline HITRUST, SOC 2 as well as other certifications and attestations?Well, in this episode, that is what you will find out.We’re going to explain how to streamline the process of developing policies and procedures, how to conduct a gap assessment & risk assessment, how to facilitate incident response exercises, how to upload evidence and meet with auditors.2021-03-1813 min

HIPAA Critical36. Anya Schiess: “Telemedicine is Just an Example of What COVID has Catalyzed”Today, we're talking with Anya Schiess, Co-founder and General Partner of Healthy Ventures. She will shed light on a variety of topics such as challenges for health systems, why modern data architecture is important, FinTech, and what is on the horizon for healthcare.2021-03-0313 min

HIPAA Critical35. Elena Yau: “Email Is The Most Convenient But Is Also The Highest Threat.”Ransomware, malware, phishing attacks, and PHI email breaches continue to spike in 2021.Malware, the malicious software, is built to exploit chinks in the armor of our operating systems. This can involve pop-up ads or using it as part of a distributed denial-of-service attack.This is why HIPAA Compliant training is so important.Have you ever wondered how other healthcare organizations are training their team on HIPAA Compliance or protecting their email?Well, in this episode, that is what you will find out.Elena Yau, Director of IT and HIPAA...2021-02-1813 min

HIPAA Critical34. Bruce Snell: "There Are Going To Be Vulnerabilities Out There That There Aren't Fixes For Yet."Have you ever wondered how to mitigate the vulnerabilities that stem from IoT.Well, in this episode, that is what you will find out.We’re going to provide you with common vulnerabilities and current risks with devices that you use every day. Smartwatches and modern cars to name a few. Today, we have Bruce Snell, Global Vice President of Cybersecurity Strategy and Transformation at NTT Security, to discuss this topic in greater detail.2021-02-0315 min

HIPAA Critical33. Matthew Wallace: “COVID-19 Brought an Overnight Change to Our Organization”Have you ever wondered how other businesses and practices are overcoming the challenges of maintaining HIPAA Compliance?Well, in this episode, that is what you’ll find out. Amongst the slew of HIPAA violations such as lack of employee training, medical record mishandling, hacking and malware, improper disposal of PHI, lies one HIPAA violation that we will be discussing in great detail, using nonsecure technology to share PHI.Matthew Wallace, Vice President of Strategic Initiatives and Partnerships at Easterseals Louisiana is going to fill us in on how they are able to maintain HIPAA compliance an...2021-01-2011 min

HIPAA Critical32. Kurt Hagerman: "The Key for Healthcare is Understanding and Containing the Risks as Best You Can"The Internet of Things is transforming healthcare from telemedicine to augmented reality to AI. All systems, network mobility, collaboration, security etiquette need to connect and work together. Have you ever wondered how to mitigate the vulnerabilities that stem from IoT? Well, in this episode, that is what you will find out. We're going to give you key points for building or maintaining your overall cybersecurity strategy, as well as provide examples of how IoT is a real and growing force in healthcare. 2021-01-0715 min

HIPAA Critical31. Aaron Collins: “Covid Has Drastically Changed Our Approach to IT Security" ”Have you ever wondered how you may be leaving yourself open for a data breach? Well, in this episode, that is what we will be covering. We’re going to give you an overview of the biggest threats in Healthcare right now and provide examples of how you may be vulnerable to a threat actor. Aaron Collins, System Administrator for the Developmental Center of the Ozarks, will discuss these topics in greater detail. 2020-12-2312 min

HIPAA Critical30. Travis Taylor: “With Email API We Are Looking to Automate A Lot of Processes”Have you ever wondered how an Email API can be beneficial for Healthcare businesses and covered entities? Well, in this episode, that’s what you’ll find out. We’re going to give you an overview of why healthcare businesses choose an Email API in general and, more specifically, how an Email API can be utilized for contact tracing.2020-12-0920 min

HIPAA Critical29. Greg Hoffman: "Helping individuals & companies solve problems with their security & compliance vulnerabilities"In this episode, we’re going to give you 5 tips to ensure you are protected from cybercriminals while working from home and dive into new threats and trends in the Healthcare industry.2020-11-2517 min

HIPAA Critical28. Mike Docktor: ‘’There Has to Be a Better Way for Clinicians to Interact With Patients”Have you ever wondered how to maintain HIPAA compliance within your task management platforms? In this episode, that's what you are going to find out and a whole lot more. Whether you are in IT, a physician, or on the administrative side, this podcast is for you.2020-11-1135 min

HIPAA Critical27. Maegan Megginson: “Therapy Will Continue To Become More Focused On Telehealth”Are you wondering how practices are offering Telehealth options to their patients? Or making money during COVID? Well, in this episode, that's exactly what you'll find out. Mental health and wellness during the COVID-19 pandemic has changed significantly. We will delve deeper into this with Maegan Megginson, Certified Sex Therapist, from The Center for Couples and Sex Therapy.2020-10-2812 min

HIPAA Critical26. Nick Wong: “Email API Solutions Can Easily Integrate into COVID Test Result Delivery Applications”In this episode, we're going to give you an overview of the Email API solution process using contact-tracing and COVID test result delivery applications. By the end, you'll know more about contact tracing, specifically, and how to utilize an Email API solution.2020-10-1419 min

HIPAA Critical25. Sierra Reed “Risk Assessments and Analysis are Very Crucial to Any Resilient Healthcare Information Security Program”A new report shows only half of Healthcare Providers are meeting NIST Standards, Premera Blue Cross pays a hefty fine to the Office of Civil Rights, and more details on October's Paubox SECURE@ Home Virtual Conference...it's free to join the conference. 2020-09-3009 min

HIPAA Critical24. Hoala Greevy “As Plain Common Sense in 2020, Have Multi-factor Authentication for Your Accounts, Especially Your Email Account.”This week on the HIPAA Critical Podcast, Hoala Greevy chats about working remotely from Alaska, details on Paubox SECURE, and how you can attend for free. We also discuss HIPAA violations, ransomware, and phishing attacks, and Punahou School is another Paubox success story to share. 2020-09-1614 min

HIPAA Critical23. Anders Norremo “The Risk of a Breach Keeps Going Up, and Regulation is Forcing Companies to Take Action.”Tesla thwarted a ransomware attack and is making global headlines. We discuss lures and seven ransomware red flags. Henderson Behavioral Health is winning, and UCSF pays more than a million dollars to hackers. Anders Norremo from ThirdPartyTrust chats about his unique platform and Third-party Risk Management.2020-09-0223 min

HIPAA Critical22. Juli Ann Quinn “Telemedicine was a Byproduct of COVID-19.”This week on the HIPAA Critical Podcast, Hoala Greevy shares some breaking news regarding a 35-page report that reveals 150,000 Americans may have had their healthcare information compromised. Paubox makes the Inc. 500 list, and we chat with Juli Ann Quinn from RSABill, Inc. about the impact of COVID-19. 2020-08-1919 min

HIPAA Critical21. Mike Parisi “If We Don’t Go Back and Close Those Doors that We Opened Up, What are Those New Threats and Vulnerabilities That are Lurking?”Busy week this week on HIPAA Critical as we dive into the latest news regarding healthcare data breaches topping the charts. Saluda Nursing & Rehab is winning as Paubox has adequately encrypted thousands of emails, blocked hundreds of spam emails, and prevented many phishing and virus attacks. Florida Orthopaedic Institute is breached, and Paubox Marketing Manager, Sierra Reed, chats with Michael Parisi, Vice President of Assurance Strategy & Community Development at HITRUST. 2020-08-0532 min

HIPAA Critical20. Scott Segerstrom “There are Still a lot of Bad Actors Out There.”In this HIPAA Critical episode, we chat with Hoala Greevy, Paubox Founder & CEO, regarding the latest news headlines and how fax machines are hindering healthcare. Five Acres is winning this week, and Sierra Reed, Paubox Marketing Manager, chats with Scott Segerstrom, Director of Information Systems, from Christie Clinic in Illinois. 2020-07-2222 min

HIPAA Critical19. Sierra Reed “Cybercriminals are Targeting VPNs to Financially Benefit from the Pandemic.”This week on the HIPAA Critical Podcast, Paubox Marketing Manager Sierra Reed chats about the benefits of multi-factor authentication, phishing attacks, Inclusa is winning this week thanks to Paubox and 5 years of patient records are compromised at a hospital in Colorado. 2020-07-0807 min

HIPAA Critical18. Hoala Greevy “Not Every Business in Healthcare is COVID Proof.”This week Paubox CEO and founder Hoala Greevy joins us to chat about the HIPAA Breach Report for June, email ranks first in breaches, the 2020 Paubox Kahikina Scholarship recipients are announced and find out who is winning and failing this week.2020-06-2410 min

HIPAA Critical17. Julie Haney “It’s Really Unrealistic for Organizations to Believe That Their Employees are Going to Always Make Good Security Decisions.”A lot has been happening in the world of healthcare and cybersecurity. This week we chat with our new Paubox Marketing Manager, Sierra Reed, about the CISA Alert on the Top 10 Routinely Exploited Vulnerabilities right now, DHHS revealing an increase in the number of cybersecurity attacks due to COVID-19, MedPlus Solutions is winning this week, while Saint Francis Healthcare reveals a major email breach and we chat with Julie Haney from NIST's Visualization and Usability Group.2020-06-1030 min

HIPAA Critical16. Hoala Greevy “The Long-Overdue Digital Transformation in Healthcare is Here, and it’s Here in Force.”This week on the HIPAA Critical Podcast, Hoala Greevy joins us to chat about the Rapid Recovery Stage for hospitals, we take a deeper look into who is winning this week and who is failing, chat about the HIPAA Breach Report for May and learn more about how Beaumont Health's email breach could impact 114,000 patients. 2020-05-2714 min

HIPAA Critical15. Terra Durbin “We Went From a Hands-On Service Model, to a Complete Telehealth Model Overnight.”This week on the HIPAA Critical Podcast we learn more about the latest in ransomware attacks and its impact on healthcare, OCR shares privacy and security threat resources to prevent HIPAA violations, how UrgiKids is using Paubox Marketing to keep patients informed, BJC Healthcare suffers another data security issue and we chat with Terra Durbin of Quality Care to share some insights into the effects of COVID-19.2020-05-1325 min

HIPAA Critical14. TJ Walsh “We’re Finding That People who use Social Media a tot are About 2.7x More Likely to be Depressed.”On this episode of HIPAA Critical we update you on the latest including Nation-Backed APT's using COVID-19 to cover spy attacks, warnings of phishing emails aimed at small businesses awaiting their PPP loans, updates on a COVID-19 research database offering information on drug effectiveness, health records and claims data and we chat with TJ Walsh a licensed professional counselor about the impact of coronavirus on therapy and mental health concerns. 2020-04-2927 min

HIPAA Critical13. Marc Haskelson “Three Quarters of the of the Breaches or Incidences That Occur Were not Caused by Technology Failing.”This week on the HIPAA Critical Podcast we chat about the latest changes to HIPAA penalties amid the COVID-19 pandemic and how it relates to testing, learn what hospitals at the frontlines of the outbreak are doing to help, and more bad news for Zoom users, Plus we chat with Marc Haskelson President & CEO of Compliancy Group about the compliance risks businesses face with a newly remote workforce.2020-04-1525 min

HIPAA Critical12. Jason Seidel “We’re Really Focused on How to Use the Video Technology in a Way that Still Allows us to Feel Connected with Our Patients.”This week we chat about the impact of COVID-19 on mental health, telework, communication, medical supplies and if Zoom is safe to use. Plus an interview with Jason Seidel, Director of The Colorado Center For Clinical Excellence on measuring outcomes to improve mental health outcomes. 2020-04-0830 min

HIPAA Critical11. Paddy Padmanabhan “We’re in a Place Where Data is Essentially Driving Healthcare Decisions.”This week on HIPAA Critical we share the latest news headlines that tells us more about the impact of COVID-19, how Paubox customers are helping businesses and organizations keep in touch, and an insightful interview with Paddy Padmanabhan, CEO of Damo Consulting, about how COVID-19 may change healthcare for the better. 2020-04-0129 min

HIPAA Critical10. Carrie Nixon “Consumers are Becoming More and More Attuned to How Their Data is Potentially Being Used.”We uncover the latest news headlines and how COVID-19 is impacting HIPAA sanctions, the risks of working from home, and FDA warning about a medical bluetooth security flaw, ransomware attacks again in Arkansas, a stolen hard-drive compromises thousands of patients and we chat with the Managing Partner at Nixon Law Group about the evolving world of healthcare and how technology could have a impact on monitoring and diagnosing COVID-19.2020-03-1826 min

HIPAA Critical9. Kelvin Coleman “Identify, Protect, Detect, Respond, Recover.”Coronavirus concerns prompt the cancellation of HIMSS 2020, recap the HIPAA March 2020 Breach Report, Mobile Security is proving to increase in risk, Walgreens reports a Data Breach and we chat about the impact of the human element of cybersecurity with Kelvin Coleman, Executive Director of the National Cyber Security Alliance. 2020-03-1134 min

HIPAA Critical8. Hoala Greevy “We See a Continuing Trend of Email Being the Top Breach Factor for a HIPAA Breach.”On this episode of HIPAA Critical we chat about a recent community beach clean-up, our partnership and donation to the Orca Conservancy, the huge $145-million settlement by Practice Fusion and its impact on opioid deaths and looking back at the HIPAA Breaches of 2019.2020-02-2619 min

HIPAA Critical7. Andrew Hicks “My Mission Is in Life Is Simplification.”In this episode we talk about malware gone crazy with malware posing as Coronavirus information, Maze ransomware hackers taking things public, and more. We also talk with Andrew Hicks, Vice President of Risk Management at Frazier & Deeter about the how's and why's HITRUST certification doesn't have to be a daunting process.2020-02-1227 min

HIPAA Critical6. Hoala Greevy “We’re Seeing in the Market Right Now Is an Increased Level of Sophisticated Spam and Phishing Attacks.”This week on HIPAA Critical, learn more about the largest healthcare investment symposium, what Epic Systems warns about Google Cloud and more. 2020-01-2913 min

HIPAA Critical5. Aarti Khullar “Further Normalize Mental Healthcare and the Process of Accessing Treatment.”On this episode we highlight the winners and failures of the week including what's new at Google, Paubox's recent Project Orca launch and a fake HIPAA violation claim making news headlines. Also an interview with the co-founders of digital health startup The Shrink Space.2020-01-1530 min

HIPAA Critical4. Christine Sublett “HIPAA Has Great Opportunity for Evolution.”On this week's episode of HIPAA Critical we focus on continued ransomware attacks, coding errors, who's winning and losing this week and our predictions for the New Year. Also don't miss out on part 2 of our captivating interview with cyber security expert Christine Sublett.2020-01-0139 min

HIPAA Critical3. Christine Sublett “The Vast Majority About 90% of Healthcare in the U. S. Is Delivered by a Practice of Nine or Fewer Providers.”What's in the news? A mobile device data breach settlement. We chat with cybersecurity expert Christine Sublett on her insights after serving on the HHS Healthcare Cybersecurity Task Force. Learn who is winning and failing right now and what we can expect in 2020. 2019-12-1829 min

HIPAA Critical2. Paul Arguinchona “The Biggest Threat, Which I Think is Often Overlooked, is Staff.”This week on HIPAA Critical we tackle the latest headlines, chat with Frontier Behavioral Health CIO, Paul Arguinchona and discuss a much-needed strategy to create Secure Email Marketing in 2020. 2019-12-0426 min