Shows
Transit Unplugged“Raise Your Hand.” Bridgette Beato on Power, Mentorship, and Building Careers That LastRecorded live at the Transportation Research Board Annual Meeting in Washington, DC, this episode of Transit Unplugged features a wide-ranging and deeply personal conversation with Bridgette Beato, Chair of WTS (Women’s Transportation Seminar) and Founder and CEO of Lumenor Consulting Group.Bridgette joins host Paul Comfort to unpack the evolving role of women in public transportation—and the systems, networks, and intentional choices that help leaders thrive at every stage of their careers. From WTS’s nearly 50-year history to its current global footprint of more than 10,000 members, Bridgette explains how the organization attracts, advances, and retain...
2026-02-1128 minTransit Unplugged"We’re Really Hitting Our Stride.” Roger Harris, President of Amtrak On this episode of Transit Unplugged, Paul Comfort is joined by Roger Harris, President of Amtrak, for an in-depth look at what’s driving momentum at America’s national railroad. Roger breaks down a remarkable 2025 for Amtrak—highlighting record ridership, revenue growth, and historic capital investment—and shares what’s ahead in 2026 as the organization stays focused on one core priority: running a great railroad.Paul and Roger explore how Amtrak operates as both a passenger rail provider and a critical infrastructure partner—especially in the complex Northeast Corridor ecosystem where commuter agencies and intercity rail depend on shared ne...
2026-02-0425 minTransit UnpluggedThe Transit Guy’s 2026 Outlook: Automation, AI, Night Trains and MoreTransit Unplugged wraps a six-part “State of Transit” series to kick off 2026, Paul Comfort is joined by Hayden Clarkin — transportation engineer, mobility consultant, Mass Transit Magazine Top 40 Under 40 honoree, and one of the industry’s most-followed voices online, known as “The Transit Guy.” In a wide-ranging conversation from New York City, Paul and Hayden break down the biggest forces shaping transit right now — from automation and AI to Amtrak expansion, station revitalization, and the growing push for better rider information and wayfinding. In this episode, we cover: Why transit automation is gaining momentum — and why new lines should be designed for it...
2026-01-2832 minTransit UnpluggedInside the Next Transit Reauthorization with Bennett ResnikAs Transit Unplugged kicks off 2026, host Paul Comfort sits down with Bennett Resnik, Senior Vice President in the Critical Infrastructure Group at Venn Strategies, for a wide-ranging conversation on the federal forces shaping public transportation in the year ahead.This episode marks the first installment in a multi-part State of Transit series, offering listeners a clear, insider perspective from Washington, DC. Bennett brings deep experience from Capitol Hill to break down what transit leaders should be paying attention to right now — and what’s coming next.In this episode, we explore:The upcoming Surface Tran...
2026-01-0725 minTransit UnpluggedLooking Ahead: David Zipper on the Forces Shaping Transit in 2026As Transit Unplugged closes out 2025, host Paul Comfort sits down with David Zipper for a wide-ranging, end-of-year conversation on where public transportation has been — and where it’s headed next. A senior fellow at the MIT Mobility Initiative and one of the most influential transportation voices writing today, David brings a rare perspective shaped by public service, venture capital, academia, and journalism. He has authored more than 200 articles in outlets including Bloomberg, Vox, and The Atlantic, examining how transportation, technology, and society intersect. In this episode, Paul and David reflect on the defining trends of 2025 and...
2025-12-3140 minTransit Unplugged"We’re looking at developing a national code for transit and passenger rail systems.”Canada is investing hundreds of billions of dollars in new transit and passenger rail projects—but until now, there’s been no unified national standards framework to guide how those systems are designed and built.In this episode of Transit Unplugged, host Paul Comfort sits down with Ana-Maria Tomlinson, Director of Strategic and Cross-Sector Programs at CSA Group (Canadian Standards Association), to explore how Canada is working to change that.Ana-Maria shares how CSA Group—Canada’s national standards organization—is developing a four-part national code for transit and passenger rail systems, covering everything from urban tran...
2025-12-1724 minTransit Unplugged“We’re Ready Now.” – Jay Fox on the 2034 Olympics and Utah’s Big Transit MomentIn this week’s episode of Transit Unplugged, Paul Comfort sits down with Jay Fox, Executive Director of the Utah Transit Authority (UTA) — one of the fastest-growing, highest-performing transit agencies in the United States and APTA’s 2025 Transit System of the Year.Jay brings a remarkable background across FAA, FTA, Amtrak, and SEPTA — and now leads the agency serving one of the most dynamic, youthful, and transit-hungry regions in America.Together, Paul and Jay dive into:Preparing for the 2034 Winter OlympicsJay shares why UTA told the IOC: “We’re read...
2025-12-1028 minTransit UnpluggedStadler U.S. CEO Martin Ritter on Hydrogen Trains, U.S. Manufacturing & the Future of RailThis Week on Transit UnpluggedPaul Comfort sits down with Martin Ritter, CEO of Stadler U.S., one of the most innovative and fastest-growing train manufacturers in North America. From a modest foothold in the early 2000s to a nearly 600,000 sq. ft. factory in Utah, Stadler is reshaping how America thinks about rolling stock — and redefining what’s possible in U.S.-based manufacturing.In this conversation, Martin pulls back the curtain on:How Stadler grew from an 18-person Swiss workshop to a 17,500-person global rail powerhouse Why agencies love their FLIRT multiple-unit trains — and how...
2025-12-0334 minTransit Unplugged50 Years of MV Transportation: Harry Wilson on Culture, AI, and What’s NextMV Transportation just hit a milestone few transit firms reach—its 50th anniversary.To mark the occasion, host Paul Comfort interviews Harry Wilson, the firm’s Executive Chairman, about:A 50‑Year Origin Story —How Alex and Feysan Lodde's single van in San Francisco grew into the largest American‑owned transit contractor in North America.“The New MV” Culture —Why Wilson and COO Kevin Klika rebuilt training from scratch (six‑week GM bootcamp), added performance incentives, and created hundreds of employee‑shareholders.Contracting in 2025 —Cost pressure, fiscal cliffs, ZEV (Zero Emission Vehicles) transitions, AI pilots: why Wilson believes outsourcing will expand as ag...
2025-08-0525 minTransit UnpluggedBeyond Ridership – Part 2: Innovation & Smart Procurement with Rikesh ShahLast week, Mark Aesch and Alvin McBorrough unpacked a striking statistic: only 4 % of Americans ride transit, yet 84 % of people say they value it. This week we keep that conversation going with Rikesh Shah, former Chief Innovation Officer at Transport for London. Together with host Paul Comfort, Rikesh explores how customer‑focused metrics, open data, and smarter procurement can turn that 84 % of “transit supporters” into satisfied users—and why leadership has to set the stage for risk‑taking and co‑creation. From Volume to Value —Why ridership shouldn’t be the sole north‑star KPI, and how London’s open‑data program shifted...
2025-07-3027 minTransit UnpluggedAre Transit KPI’s Broken? Value, AI, and Why We Need to Stop Chasing RidershipOnly 4% of Americans ride transit—but 84% of people in communities with transit say they value it.In this episode, Paul Comfort digs into the details with Mark Aesch (CEO, TransPro Consulting) and Alvin McBorrough (CEO, OGx Consulting). Together they unpack two big levers for agency performance: measuring what actually matters and using AI to deliver it more efficiently. Featuring: Mark Aesch – CEO, TransPro ConsultingWhy ridership is a misleading primary metric; shifting from volume to value; what the 84% really care about (jobs access, service for older adults/people with disab...
2025-07-2332 minTransit UnpluggedReclaiming Your Creativity Through Transit, Chatting w/ the Editor of Mass Transit Magazine, and Will LA Be Ready for the Olympics?In this special roving-reporter edition of Transit Unplugged, host Paul Comfort takes you inside the 2025 CTAA Expo in San Diego, where he caught up with some of the brightest minds in community and rural transit. From paratransit operations to industry journalism to frontline safety, these conversations reflect the energy, challenges, and innovation happening beyond the big-city systems.Featuring:Megan Perrero – Editor in Chief, Mass Transit MagazineOn shaping the next era of industry media, supporting up-and-comers through the 40 Under 40 program, and the evolving role of transit journalism.Rudy Salo – Transportation Finance Atto...
2025-07-1622 minTransit UnpluggedTransit Unplugged INSIDER: Paul Comfort Answers 2025’s Biggest Industry QuestionsWhat’s really going on behind the scenes of U.S. public transportation policy? In this special edition of Transit Unplugged Insider, Executive Producer Julie Gates turns the mic on our usual host, Paul Comfort, for a revealing look at the shifting political and funding landscape in Washington—and what every transit executive needs to know right now.From what’s actually happening with FTA leadership to surprising details about the Trump administration’s transit funding priorities, Paul breaks down the top three issues impacting the future of public transportation. This is the intel your grant writer, governme...
2025-07-0929 minTransit UnpluggedNo Uber, No Lyft, No Taxis—So They Built Their Own Transit SystemHow do you rebuild a public transportation system from the ground up? In this episode of Transit Unplugged, Paul Comfort sits down with Mallory Avis, Director of Public Transit for the City of Battle Creek, Michigan, to talk about one of the most ambitious overhauls of a small-city transit system in the U.S. today. Recorded live at the CTAA Expo in San Diego, this conversation captures the energy and complexity behind Battle Creek’s transformation from a traditional city department to a newly established transit authority—Ride Calhoun. From a successful countywide vote to fund...
2025-07-0217 minTransit UnpluggedDetroit Transit: Robert Cramer on the People Mover, Fare-Free Service, and Urban MobilityWhen most people think of Detroit, they think cars. But behind the Motor City moniker is a layered, multi-agency public transit system—and Robert Cramer is helping connect the dots. As Executive Director of Transit for the City of Detroit, Cramer leads both DDOT and Detroit Transportation Corporation, operator of the iconic elevated People Mover. In this episode, Paul Comfort joins Robert for a ride downtown and a deep dive into Detroit’s evolving mobility story. You'll hear how: The People Mover went fare-free—and what happened nextDetroit is coordi...
2025-06-1124 minTransit UnpluggedFrom Amtrak to Annapolis: Markus Moore’s Lifetime Career in TransitMarkus Moore, Director of Transportation for the City of Annapolis, joins Paul Comfort from the rooftop of the Hillman Garage during Naval Academy Commissioning Week for a wide-ranging conversation about his remarkable journey through transit. From helping launch high-speed rail in North America as part of the Acela project at Amtrak, to managing local bus and on-demand service in Maryland’s historic capital city, Markus brings decades of cross-modal experience and leadership to the mic.This interview is a companion episode to an upcoming Transit Unplugged TV episode focused on Maryland’s transit ecosystem, featuring Annapolis, Howard Coun...
2025-06-0421 minTransit UnpluggedOzzy Gibson’s Unconventional Road to Transit LeadershipHow does a career in law enforcement, animal services, and civic leadership prepare you to run a transit agency? In this week’s Transit Unplugged, host Paul Comfort sits down with Ozzy Gibson, Executive Director of Louisville’s Transit Authority of River City (TARC), for a candid and compelling conversation about public service, accountability, and what it takes to lead through uncertainty. Ozzy shares lessons from his time as a police officer, deputy mayor, and head of animal services—and how those experiences shaped his approach to running TARC. From confronting a $30 mi...
2025-05-2823 minTransit UnpluggedOn the Bus with Coree Cuff Lonergan: Building Broward’s $4B Transit FutureWhat does it take to launch a $4.3 billion, multi-modal transit expansion? For Coree Cuff Lonergan, CEO of Broward County Transit, it takes vision, momentum—and a bit of patience. This week on Transit Unplugged, host Paul Comfort hops aboard with Coree for a rolling bus interview through Broward County, Florida. They talk big-picture leadership, boots-on-the-ground transit planning, and why Broward’s “PREMO” program is setting a new standard for regional mobility. From LEED Gold-Certified transit centers to special-event service for international cricket matches, to AI-powered community engagement—this episode shows what happens wh...
2025-05-2120 minTransit UnpluggedFrom 0 to 200: Jeremi Bumpus on Building 207 New Bus Stops with Tech and TenacityWhat happens when a millennial with a higher ed background takes the wheel of a legacy transit agency? You get 207 new bus stops, a real-time tracking app, and a fresh vision for Western Kentucky mobility. In this episode of Transit Unplugged Podcast, Paul Comfort talks with Jeremi Bumpus, Executive Director of Paducah Transit Authority, about leading change in a small but mighty system. Jeremi shares how he transitioned from higher education into transit, what it means for Paducah to move from rural to small urban funding, and how he and his team replaced an outdated “wav...
2025-05-0729 minTransit UnpluggedLeading Transit on Three Continents: Graeme Legh on Growth, Innovation, and Kelsian’s FutureIn this episode of Transit Unplugged Podcast, Paul Comfort talks with Graeme Legh, the new CEO of Kelsian Group, one of the world’s leading transit and mobility operators. From ferries off the coast of Australia to motorcoach operations across the U.S., Graeme shares how Kelsian is tackling growth, innovation, and sustainability across three continents.They discuss:Lessons from leading major transit companies around the worldHow Kelsian balances local brands with global strategyInnovations like electric fleets and multimodal operationsWhy public-private partnerships could define the next era of mobilityGraeme’s leadership mindset—and why simple, great servic...
2025-04-3026 minTransit UnpluggedFrom Operator to Officer: Dwight Ferrell on Leading SMART Transit Across Southeast MichiganFrom driving a bus in Dallas to leading one of the largest transit systems in the Midwest, Dwight Ferrell’s story is the blueprint for leadership rooted in experience. In this episode of Transit Unplugged, host Paul Comfort rides along with Dwight, General Manager of the Suburban Mobility Authority for Regional Transportation (SMART), for a candid look at how he’s transforming transit across Southeast Michigan.With Modaxo Portfolio Leader Rod Jones on board, this episode covers:How Dwight’s career from bus operator to CEO informs his leadership styleThe explosive growth of SMART’s Flex microtra...
2025-04-2326 minTransit UnpluggedFrom Hydrogen to the World Cup: John Rossant on the Future of MobilityIn this episode of Transit Unplugged, Paul Comfort sits down with John Rossant, founder and CEO of CoMotion, to explore what’s next for cities, transit, and technology. From preparing for mega-events like the World Cup to pioneering hydrogen-powered aviation, John shares how CoMotion is helping shape the future of urban mobility—with a pasta recipe thrown in for good measure. They discuss: The evolving role of public-private partnerships in transit Why CoMotion Miami feels more like a tech summit than a transit conference How cities can creatively finance sustainable mobility as federal funds tighten And the globa...
2025-04-0930 minTransit UnpluggedTexas Transit Trends: Live from the Texas Transit Association Conference in McAllenPlease subscribe to our newsletter! This week on Transit Unplugged, Paul Comfort hosts a special episode recorded live at the 2025 Texas Transit Association Conference in McAllen, Texas. In this roundtable, Paul speaks with five accomplished Texas transit leaders about the realities of running transit systems across Texas—from expansive rural regions to fast-growing cities. They share how they’re serving students, seniors, tourists, and workers alike—while facing challenges like extreme heat, limited funding, and changing rider expectations. Featured Panelists: Serena Stevenson – General Manager, Waco Transit System; Chair, Texas Transit Association Mario Delgado – Tran...
2025-04-0236 minTransit UnpluggedMobility Redefined: Exploring Global Transit Trends with Dr. Kaan YildizgözIn this special episode of Transit Unplugged, Paul Comfort welcomes Dr. Kaan Yildizgöz, host of Mobility Redefined, the new sister podcast of Transit Unplugged. Dr. Yildizögz, a leading global expert in public transportation and former senior director at UITP, shares his personal journey into transportation, driven by childhood memories in his father's bus workshop, and his academic expertise in ride-hailing and mobility. Paul and Kaan dive into global mobility trends, exploring key issues such as decarbonization of bus fleets, resilience in transit governance and funding, digitalization, and workforce challenges across Europe, Asia, Africa, and...
2025-03-1936 minTransit UnpluggedExploring Tucson's Transit Future with Mikel OglesbyTake a behind-the-scenes look at Tucson, Arizona’s SunTran transit system with General Manager Mikel Oglesby. Host Paul Comfort and Mikel explore the city’s transit modes, budget, and future projects, including the innovative Bus Rapid Transit (BRT) plans. Discover Mikel's unique journey in public transit, from his childhood riding buses with his father to becoming a leader in the industry. The episode also features insightful discussions on alternative fuel technologies, fare-free systems, and the nuances of managing a large transit agency. Plus, get tips on career resilience and effective communication from experts Rebecca Klein and Keith Scott. Don’t miss...
2025-03-1237 minTransit UnpluggedInside Amtrak: Growth, Modernization, and High-Speed Rail with CEO Stephen GardnerIn this episode of Transit Unplugged, host Paul Comfort interviews Stephen Gardner, CEO of Amtrak, at their Washington, DC headquarters. They discuss Amtrak's record ridership of 32.8 million passengers in the past year, recent capital investments totaling $4.5 billion, and the introduction of new Acela trains. Gardner shares insights into Amtrak's strategy to double ridership by 2040, high-speed rail initiatives, and the unique structure of Amtrak as a federally-owned yet commercially-operated entity. Key projects such as the Frederick Douglass Tunnel in Baltimore and the upcoming Gulf Coast service are also highlighted, along with Amtrak's approach to modernizing and expanding its network. The...
2025-03-0535 minTransit UnpluggedA Transit Unplugged Special: Looking back at 2024 and ahead to 2025We're turning the tables on host Paul Comfort this week with guest host and Transit Unplugged Executive Producer Julie Gates interviewing Paul on the best of 2024 from Transit Unplugged, what to watch for in 2025, and what they are thankful for. This is also our first video podcast on the podcast! You can watch the video version on YouTube and Spotify, and listen to the audio version everywhere else (the audio-only version will also be on YouTube). Let us know what you think of this new format in the comments on YouTube and Spotify.We're going to close...
2024-12-2418 minTransit UnpluggedAre we creating enough future transit leaders?Sometimes the difference between winning and losing is your bench. The people you can call on to step up and win the game, finish the project, or get it done when your usual players can't. That's a strong bench. People you know who can step into the shoes of current leaders and be the next ones.By 2030 all baby boomers will be 65 or older and preparing to retire. So who is going to replace them? According to this week's guest, Matt Booterbaugh, CEO of RATP Dev USA, we don't have a strong bench to step in when...
2024-12-1118 minTransit UnpluggedCrafting Connectivity: Ben Limmer’s Vision for Public TransportIn this episode of Transit Unplugged, host Paul Comfort sits down with Ben Limmer, Chief of Public Transportation for the Connecticut Department of Transportation. They talk about what it takes to run a massive statewide transit agency with a billion-dollar budget that is a critical part of the Northeast Corridor from Boston to Washington D.C. Paul and Ben talk about Ben's career journey--like many of us, he fell into transit accidentally--and how several important mentors shaped his career. Ben talks about Connecticut's major transportation projects, including investments in infrastructure, electrification programs, and bus network revamps.Ben...
2024-12-0420 min
Transit UnpluggedDriving Transit Innovations - 5 Global Transit Leaders Share Their Visions of the FutureJoin Paul Comfort we kick off Season 8 of Transit Unplugged! This special episode features a live CEO roundtable from the APTA TRANSform and EXPO packed with five of transit's biggest leaders. The panel features:Andy Lord from Transport for LondonDottie Watkins from CapMetro in AustinDwight Ferrell from SMART in DetroitShawn Donaghy from North County Transit DistrictAdam Leishman CEO of Ascendal Group in Hong KongThey discuss their unique transit projects, the impact of the pandemic, the future of AI in transportation, the importance of risk-taking, mentorship in leadership, and the role of transit in the economic...
2024-11-0638 minTransit UnpluggedAchieving accessibility - Ron Brooks and Kristen Joyner on how to get us thereAccessibility is an essential and important topic in transit--and one that Transit Unplugged has deep connections to. From Paul's first job in transit to his work at WMATA and Baltimore MTA, he has championed ensuring transit connects everyone to all of life's opportunities. Tris' father was a pioneer in helping veterans in wheelchairs live independently on their own.So when we say, we're committed to accessibility in all its forms--we mean it.But when it comes to accessibility, sometimes people don't know where to start. And this is where our guests this week come in...
2024-10-3024 minTransit UnpluggedTransit Unplugged Deep Cuts - Eulois CleckleyFrom an interview with Miami-Dade County Department of Transportation and Public Works CEO Eulois Cleckley and Paul Comfort originally aired in February, 2023.Eulois talks with Paul about his vision and approach to leadership with his REPPS model and how it's helped his team perform better and exceed what they thought they could accomplish.Link to original interview: https://transitunplugged.com/transit-unplugged-podcast/stacey-matlen-and-eulois-cleckley/One of his top executives, Schneider St. Preux, was recently on the podcast and cited Eulois' leadership as a critical factor in his career. Listen to that episode here: https://transitunplugged...
2024-10-2511 min
Transit UnpluggedFrom the Eye of the Storm: A Transit Unplugged Special EpisodeThe back-to-back hurricanes that swept through the Southeastern U.S. brought unimaginable destruction to the region. Many places are far from recovered, with tens of thousands of people still without power in some areas.But behind the scenes, transportation networks need to keep running. People need to be evacuated to safety. Supplies have to get through. Emergency workers need to get to where they are needed.This week we pull back the curtain with a special episode focused on how our transportation networks prepare for and recover from disasters like Hurricanes Helene and Milton. On...
2024-10-161h 03Transit UnpluggedRolling Through Rural Minnesota: Arrowhead Transit Connects Communities TogetherThis week on Transit Unplugged, host Paul Comfort interviews Brandon Nurmi, Director of Arrowhead Transit in Minnesota. Paul and Brandon discuss the unique challenges of operating a public transportation system across a vast, sparsely populated rural area. Brandon shares his journey in the transit sector, the geographical and logistical hurdles his team faces, the role of volunteer-driven programs, and the technological advancements aiding rural transit systems.As Arrowhead Transit celebrates its 50th anniversary, Brandon highlights how essential public transit is in rural areas for accessing jobs, healthcare, and reducing social isolation. Tune in to learn about the...
2024-10-0916 minTransit UnpluggedReimagining Paratransit: TNC CollaborationIn this episode of Transit Unplugged, host Paul Comfort chats with paratransit thought leaders:Andre Colaiace from LA Access ServicesChris Pangilinan from New York MTAEileen Collins Turvey from Portland's TriMetThey dive into how Transportation Network Companies (TNCs) are shaking up paratransit, making everything smoother for riders and more affordable for agencies. We get a rundown of their systems, highlighting how they're tackling daily challenges and boosting efficiency. Sponsored by Uber Transit, this episode also looks at how public-private partnerships are changing the game for public transportation. It’s a deep dive into the pr...
2024-10-0224 minTransit UnpluggedGetting Boston's Transit Down to a T: Conversation with MBTA's COO Ryan CoholanOn this episode of Transit Unplugged, host Paul Comfort sits down with Ryan Coholan, the Chief Operating Officer of the Massachusetts Bay Transportation Authority (MBTA or The T) in Boston.Ever heard of a COO who drives his own train to work? Ryan is one of a few (only?) COOs who has kept up his Locomotive Engineer's License and regularly drives the train from his home in the suburbs into Boston. Ryan likes to stay connected with the work he's responsible for, not to mention when the COO calls and says there's an issue on a stretch...
2024-09-2532 minTransit UnpluggedExpanding Your Reach: Leveraging TNCs in TransitThis week we bring you a special episode sponsored by Uber Transit. Across the U.S., Transportation Network Companies (TNCs) are filling important gaps in transit networks. From giving rides to late night shift workers to helping elderly and disabled riders access the world around them, TNCs make sure "transit deserts" aren't "mobility deserts."Recently, Paul sat down with Bonnie Epstein of Pinellas Suncoast Transit Authority (PSTA), Carlos Cruz-Casas of Miami-Dade County Department of Transportation and Public Works, and Robert Betts from Marin Transit to talk about the different ways TNCs, have not only transformed their transit...
2024-09-1826 minTransit UnpluggedConnecting London: Philip Gerhardt Discusses TFL's Transit SolutionsIn this episode of Transit Unplugged, Paul talks with Philip Gerhardt, the Head of Bus Performance at Transport for London (TfL). Philip talks about what it's like keeping the over 650 bus routes moving smoothly at one of the world's largest public transport networks.And Philip doesn't just have to worry about the iconic double-decker red buses, he needs to make sure all bus routes--including the express routes around London--connect with all the other modes from The Tube and light rail to the Elizabeth Line and ferries. Paul and Philip talk about the details of bus performance and...
2024-09-1127 minTransit UnpluggedResolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path AheadThe bus manufacturing crisis has been looming for years as more and more OEMs dropped out. But the final straw was when Proterra filed for bankruptcy protection and REV Group said it was closing its ENC facility to focus on the Canadian market. In the blink of an eye the U.S. was down to two major bus manufacturers: GILLIG and New Flyer. This put the entire public transit industry into crisis mode. Delivery times for new buses went from 12-18 months to 18-24 months--and longer.How did we get this point?It's not an...
2024-09-0436 minTransit UnpluggedExploring Vienna's Multi-Modal Transit System with CEO Alexandra ReinaglJoin Paul Comfort as he takes you behind the scenes of Vienna's renowned public transit system, Wiener Linien. Discover the secrets behind the network, from seamless mobility chains to their innovative climate ticket. CEO Alexandra Reinagl shares insights on the city's strong commitment to public transport, decarbonizing the bus fleet, and the collaborative efforts in urban planning that make Vienna the world's most livable city. Enjoy a virtual tour of Vienna's transit infrastructure, cultural highlights, and future mobility visions in this captivating episode.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost...
2024-08-2822 minTransit UnpluggedMiami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre ChavarriaMiami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre ChavarriaAround the world agencies are switching to low or no carbon buses and with that change comes an even bigger challenge: infrastructure. Battery electric, hydrogen fuel cell, even CNG buses, all require new and different refueling/recharging systems, different maintenance set ups, and sometimes even completely different spaces.This week you'll get to hear about a bus garage that is the first-of-its-kind in the U.S, a state-of-the-are facility designed to house, charge, and repair 100, 60 foot battery electric articulated buses. These buses...
2024-08-2123 minTransit UnpluggedFairbanks Transit: Harnessing Extreme Weather for Extreme InnovationIn this episode of Transit Unplugged, host Paul Comfort continues his Alaska adventure with Fairbanks, as part of his California and Alaska series. Paul starts with sharing his 12-hour train journey from Anchorage to Fairbanks through Denali National Park--which was nearly cancelled because of wildfires!In Fairbanks, he chats with Fairbanks transit leaders Michelle Denton, Corey DiRutigliano, and Dey Johnson about the unique challenges of running a transit system in Fairbanks' extreme weather conditions.Together with Paul, explore the history of Fairbanks, the impact of its discontinuous permafrost tundra on infrastructure, and the exciting new...
2024-08-1422 minTransit UnpluggedAnchorage: Transit on the edge of the wildernessImagine running a transit system where moose crossing the road in town is just your average day. Where winters are long, dark and cold, but summer is hot and has 22 hours of daylight.That's transit in Alaska.In this first of two episodes from Alaska, Paul Comfort takes us to Anchorage. This week you'll hear from Jamie Acton, Executive Director of Public Transportation, and Bart Rudolph, Transit Planning & Communications Manager for the Municipality of Anchorage talking about the system and what it's like to be Alaskans.Paul delves into what makes Anchorage's transit...
2024-08-0720 minTransit UnpluggedInside Sacramento's transit system: TOD Initiatives and Safety Innovations with CEO Henry LiGet ready for a packed episode as we welcome Henry Li, CEO of the Sacramento Regional Transit District (SacRT), to the show. Henry takes us behind the scenes of SacRT, sharing insights into the major initiatives currently shaping the future of transit in the region like students ride free program and transit oriented development (TOD).We'll dive into how transit-oriented development is transforming Sacramento, the innovative approaches SacRT is taking to ensure rider safety, and the challenges and successes they faced along the way.Henry's impressive career in the transit industry brings a wealth of...
2024-07-3123 min
Transit UnpluggedSpecial Episode: Books and New Transit Funding with Paul Comfort and Davey KimToday, Paul Comfort, Transit Evangelist and SVP/Chief Customer Officer at Modaxo, and Davey Kim SVP/Principal, National Transportation Policy and Multimodal Strategy, at WSP USA, join METRO’s Executive Editor Alex Roman.Topics include:Paul’s “The New Future of Public Transportation” book.The Federal Government’s Role in Funding Public Transit.Political Will to Replace Both the Federal and State Gas Taxes.Identifying Tomorrow’s Forward-Thinking Leaders.Make sure you're signed up for the METRO Express newsletter, so you don't miss another METROspectives.Original show notes from: https://www.metro-magazine.com/10224317/b...
2024-07-2432 minTransit UnpluggedSMART Moves: Dwight Ferrell on Public Transit Innovations in DetroitIn this episode of Transit Unplugged, host Paul Comfort interviews Dwight Ferrell, General Manager of SMART (Suburban Mobility Authority for Regional Transportation) in Southeastern Michigan. Dwight shares lessons from his lengthy career in public transportation, from a bus operator in Dallas to leading multiple transit agencies across the U.S. The discussion covers SMART's innovative service for the NFL draft in Detroit, how to do the same thing for other events, addressing the changing face of ridership, and bus operator staffing challenges.Dwight delves into lessons in leadership, the future of transit technology, and adapting services to...
2024-07-1722 minTransit UnpluggedRon Kilcoyne on the Three Essentials for Growing Transit RidershipJoin Transit Unplugged host Paul Comfort as he dives into the critical issue of boosting post-pandemic transit ridership with Ron Kilcoyne. Ron is a seasoned transit professional with over 40 years in the industry, leading several transit agencies, and now a transit researcher and consultant.Ron and Paul explore some innovative solutions to increase ridership, emphasizing a 'three-legged stool' of service design, marketing, and operations.This conversation combines both practical advice and strategic insights into rebuilding public transportation systems to meet current and future demands. Ron dives into his research into understanding how service design and...
2024-07-1023 min
Transit UnpluggedSpecial Episode: Lunch with Leon featuring Paul Comfort and Simon ReedMake sure you visit and subscribe to Lunch with Leon for great transit insights every week.https://audioboom.com/channels/5028700-lunch-with-leonBelow are the original show notes:This week, Leon is joined by transport evangelist Paul Comfort and technology expert Simon Reed to discuss Paul’s latest book, The New Future of Public Transportation. Listen now for a deep dive into the hot topics in the transit industry as well as insights from the book featuring expertise from 30 transport leaders worldwide.Passenger Transport: www.passengertransport.co.uk Transit Unplugged podc...
2024-07-0334 minTransit UnpluggedTransit Insights from Hong Kong, Singapore, and London with Adam LeishmanHere's a stat you don't hear every day: over the course of his career (so far), Adam Leishman has helped move over 1.8 billion people. Billion. With a "b." I guess that's what happens when you've worked in three of the top transit cities in the world: London, Singapore, and Hong Kong.In his conversation with host Paul Comfort, Adam talks about Hong Kong's transit model where transit companies operate as true commercial businesses that receive no support or subsidy from the government. Adam's experience working in transit from Australia to Europe to Asia has shown him the...
2024-06-2625 minTransit UnpluggedErick Van Wagenen, CEO WeDriveU, on Innovation and the Future of Transit ContractingIn this episode Paul Comfort interviews Erick Van Wagenen, CEO of WeDriveU, formerly National Express. They discuss the transformation of National Express, the North American Transit Alliance, and the evolving role of contractors in public transportation. Additionally, Erick reflects on his 18-year career with WeDriveU, where he progressed from assistant general manager to CEO, and discusses the rebranding and strategic initiatives under his leadership.Erick shares his insights on industry trends, including electrification, addressing labor shortages, and leveraging innovation to help operators drive more safely. Erick and Paul also discuss the impact of inflation on costs and...
2024-06-1918 minTransit UnpluggedNYC Stalls on Congestion Pricing: A Deep Dive with Matthew DausPlus policing on the subway and upcoming transit conferences. Last week, New York Governor Kathy Hochul abruptly put a stop to New York City's planned congestion charges due to come into effect June 30th. This announcement took nearly everyone by surprise, critics and supporters alike, and this week we have Matthew Daus return as our guest to talk about this sudden change, what it means for the New York MTA's budget, and if congestion pricing will return to the city.We've talked about congestion pricing many times on the show before, from Matthew a year...
2024-06-1225 minTransit UnpluggedHill Testing, Hydrogen, and Electric Ferries: Halifax Transit’s Green Innovations with Dave ReageWhile in Halifax, Canada filming Transit Unplugged TV, Paul sat down with Dave Reage, Executive Director of Halifax Transit and First Vice Chair of the Canadian Urban Transit Association (CUTA) to talk about his transit system, testing their new electric buses, and building new ferry terminals for an electric ferry fleet (a first in Canada). Dave shares insights into Halifax's rapid growth, his background, and the challenges and innovations facing the industry in Canada. Dave talks about how critical CUTA is in molding future leaders. Before heading over to Dartmouth on the ferry for some seafood, Dave shows Paul...
2024-06-0525 minTransit UnpluggedPlanning for Savannah's Expanded Transit Future with Faye DiMassimoThis week Paul chats with Faye DiMassimo, CEO and Executive Director of Chatham Area Transit Authority (CAT) in Savannah, and soon to be Chief of Planning and Economic Development for the City of Savannah. Paul and Faye discuss the recent APTA Public Transit CEO Conference, Faye's career path (including recent promotion), and the innovations at CAT, including hybrid ferries, an electric microtransit pilot, and their long-term fiscal plan.They get into how CAT is preparing for the fiscal cliff as COVID federal relief runs out and challenges getting grants based on local matches. Faye reflects on how...
2024-05-2929 min
Transit UnpluggedTackling today's biggest challenges at four transit agenciesAcross North America there are four fundamental issues facing transit agencies:Getting enough busesGetting enough people to fix and drive the busesGetting enough funding to keep running the busesGetting (cyber)secureThe bus manufacturing crisis is forcing many transit agencies to get creative at keeping buses running longer. Workforce shortages mean agencies are getting creative at finding and hiring enough people. With a fiscal cliff looming for many agencies, finding ways to save money and still offer the same level of service means finding some new ways to connect people on something other than a 40 foot...
2024-05-2243 min