Shows
Maintenance Mindset057 - Mindset Maintenance - An interview with Suzanne HopsonWhat if your success in the multifamily industry isn’t just about your skills—but your mindset?In this candid and wide-ranging conversation, Paul Rhodes sits down with Suzanne Hopson, host of Multifamily Elevated Podcast, to explore how mindset plays a powerful role in both personal fulfillment and professional success. Together, they unpack how positivity, emotional awareness, and intentionality can shape not just how we lead, but how we live.From rethinking how we view Mondays to understanding the difference between coaching and managing, this episode is packed with wisdom, real talk, and relatable insights that anyone in t...2025-04-1856 min
The Turnover006 - Suzanne Hopson Challenges The Turnover Hosts with a Question on AI Technologies in Multifamily MaintenanceAI is no longer a futuristic concept—it’s here, and it’s reshaping the landscape of service professions in multifamily, especially in maintenance. In this compelling episode, Chris Caramanica, Paul Rhodes, and Mark Sharp dive deep into how artificial intelligence is becoming both a powerful tool and a potential disruptor in the hands of today’s service professionals.Whether you're a tech-savvy maintenance pro or just starting to explore what AI could mean for your team, this conversation sheds light on the real-world applications, the challenges of adoption, and the surprising ways AI could impact both efficiency and reve...2025-04-1234 min
Decoding MultifamilyS2001 - The State of Multifamily in 2025 with Bob PinnegarThe multifamily industry is evolving at a rapid pace—shaped by economic shifts, technology, and increasing regulatory pressures. In this episode of Decoding Multifamily, host Paul Marks sits down with Bob Pinnegar https://www.linkedin.com/in/robert-pinnegar-08458512/ , President and CEO of the National Apartment Association (NAA) https://www.linkedin.com/company/naahq/ , to unpack the biggest challenges and opportunities facing the housing sector today. From affordable housing hurdles to the rise of technology and fraud prevention, this conversation is packed with insights every industry professional needs to hear.What does the future hold for multifamily op...2025-03-3138 minDecoding Multifamily025 - Decoding Jessica EberbachThrive in Multifamily Leadership - Key Strategies for Transition & Success | Decoding Multifamily
Ready to elevate your career in multifamily? In this episode of Decoding Multifamily powered by the Multifamily Media Network, we welcome back industry pro Jessica Eberbach. Jessica shares the secrets to mastering role transitions, effective leadership, and tips for making a real impact in multifamily management. Hear her insights on building early wins, fostering team alignment, and using systems like EOS (Entrepreneurial Operating System) to drive success from day one.
Co-hosts Paul Marks and Suzanne Hopson explore Jessica’s latest journey with Rockford Construction and how she’s sh...2024-11-1138 minDecoding Multifamily024 - Decoding Stephanie VersinBuilding the Future of Multifamily: Centralization, Tech, and Leadership Insights
Ready to elevate your multifamily game? This episode of Decoding Multifamily dives deep into industry trends, tech solutions, and the future of centralization, featuring insights from industry expert Stephanie Versin.
Paul Marks and Suzanne Hobson sit down with Stephanie Versin, a veteran in hospitality turned multifamily consultant, to uncover the secrets behind centralization, AI innovations, and role specialization in property management.
Stephanie shares her journey from hospitality to multifamily, shedding light on how these industries overlap, and offers valuable insights into marketing, customer experience, and leadership. You’ll hear ho...2024-10-1536 minDecoding Multifamily023 - Decoding Stephanie Gubiotti | Decoding MultifamilyFrom Leasing to Leadership: Stephanie Gubiotti's Multifamily Journey & Technology Insights
How does a Sunday leasing job evolve into a multifamily leadership role? Stephanie Gubiotti shares her career journey, the challenges she faced, and how PropTech is reshaping multifamily management. Tune in and get inspired! 🎙️
In this episode of Decoding Multifamily hosts Paul Marks and Suzanne Hopson sit down with Stephanie Gubiotti, a multifamily industry leader with a background that spans leasing, property management, and technology integration. Stephanie shares her story, from starting as a leasing associate to navigating affordable and market-rate properties, and eventually embracing the latest PropTech innovations.
Steph...2024-09-3038 minDecoding Multifamily022 - Decoding Matthew Dooley | Decoding MultifamilyDecoding Multifamily Leadership: Hospitality Insights, EOS, and Future Trends with Matthew Dooley
Ready to transform your multifamily business? Join us as we discuss game-changing strategies - blending hospitality, PropTech, and EOS to elevate your leadership game.
In this episode of Decoding Multifamily, powered by the Multifamily Media Network, we consider the evolving world of multifamily leadership with industry newcomer Matthew Dooley, Director of Operations at Sunrise Communities. Co-hosts Paul Marks and Suzanne Hobson explore with Matthew how the multifamily industry is adopting hospitality-driven customer service and technology innovations, such as EOS (Entrepreneurial Operating System), to deliver exceptional resident experiences.
...2024-09-1639 minDecoding Multifamily021 - Decoding Cara Athmann - Deciding MultifamilyHow PropTech is Transforming Multifamily: Leadership Insights from Cardinal Group’s COO
Ever wonder how top multifamily leaders tackle digital transformation while staying ahead of industry trends? Host Paul Marks is joined by Cara Athmann, COO of Cardinal Group Companies, to decode the future of multifamily tech, leadership strategies, and the game-changing impact of PropTech.
In this episode of Decoding Multifamily, Cara Athmann shares her unique journey into multifamily, from consulting and tech to leading operational innovation. Cara offers invaluable insights on digital transformation and PropTech adoption that support the unique needs of both student and market-rate housing.
Discover ho...2024-09-0941 minDecoding Multifamily020 - Decoding Dave Holland - Decoding MultifamilyDave Holland's Journey from Maintenance to Multifamily Leadership | Decoding Multifamily Podcast
Ever wondered how to rise through the ranks in the multifamily industry?
Join us as Dave Holland, CPM, shares his incredible journey from maintenance to multifamily leadership, along with insights into property management, innovation, and the future of multifamily operations.
Welcome to another episode of Decoding Multifamily, powered by the Multifamily Media Network.
In this episode, hosts Paul Marks and Suzanne Hopson sit down with Dave Holland, CPM, to explore his dynamic career in the multifamily industry.
Dave Holland, co-founder of Property Gauge and president of the IREM...2024-08-1940 minDecoding Multifamily019 Decoding Karen TruemanWelcome to Decoding Multifamily!
Karen Trueman from Legend Management Group's inspiring journey as she shares her unique path, challenges, and visionary insights into property management.
Ready to transform your multifamily journey?
Join Paul Marks and Suzanne Hopson in this exciting episode of Decoding Multifamily, where they sit down with the exceptional Karen Trueman.
From her beginnings as a leasing consultant to becoming the Director of Talent Development and Brand Reputation at Legend Management Group, Karen’s st...2024-08-1241 min
Multifamily Collective Podcast1,798 Unpacking Multifamily Success with PropTech Innovators and Leadership InsightsHey everyone!
Welcome back to the Multifamily Collective.
Today, we’re exploring the Multifamily Media Network and spotlighting Suzanne Hopson, an inspiring partner.
You won’t want to miss this!
In this episode, we highlight Suzanne Hopson, co-host of the "Decoding Multifamily" podcast with Paul Marks.
Their show is a treasure trove of insights, featuring industry leaders who share their journeys through challenges and triumphs in the multifamily sector.
Suza...2024-08-1104 minDecoding Multifamily018 - Decoding Tracy Bowers - Decoding MultifamilyWant to know the secrets behind running a successful multifamily business?
Join us as Tracy Bowers shares her journey, insights, and strategies for thriving in the multifamily industry.
Don't miss out on this episode packed with valuable lessons and tips.
Welcome to Decoding Multifamily, powered by the Multifamily Media Network!
We aim to inspire the next generation of multifamily leaders with industry icons' insights, trends, and success stories.
In this episode, hosts Paul Marks...2024-08-0832 minDecoding MultifamilySuzanne Hopson and Paul Marks from Apartmentalize 2024 - Decoding MultifamilyDiscover the rich experiences and key takeaways from Suzanne Hopson’s journey in the multifamily industry.
From mentorship and leadership to the innovative concept of fractional roles, this episode is packed with valuable insights.
Sponsored by Chadwell Supply and hosted live from the NAA Apartmentalize conference.
Welcome to a special live episode of the MRO Show, brought to you by Chadwell Supply.
Key Takeaways:
Suzanne's Journey: From starting as a leasing agent to becoming a...2024-08-0315 min
Decoding MultifamilySuzanne Hopson and Paul Marks from Apartmentalize 2024 - Decoding MultifamilyDiscover the rich experiences and key takeaways from Suzanne Hopson’s journey in the multifamily industry.
From mentorship and leadership to the innovative concept of fractional roles, this episode is packed with valuable insights.
Sponsored by Chadwell Supply and hosted live from the NAA Apartmentalize conference.
Welcome to a special live episode of the MRO Show, brought to you by Chadwell Supply.
Key Takeaways:
Suzanne's Journey: From starting as a leasing agent to becoming a leader in the industry.
Mentorship: The importance of mentors and how they've shaped Suzanne's career.
Fractional Roles: How Suzanne's new venture, HeretoElevate, is transforming bu...2024-07-3112 minDecoding Multifamily017 - Jason Kae - Decoding MultifamilyUnlocking Leadership Secrets in Multifamily: Insights with Jason Kae | Decoding Multifamily Podcast
Dive into this special episode of Decoding Multifamily as we explore the journey and insights of Jason Kae, Director of Onboarding and Enablement at RealPage.
Discover his unique path from stage actor to multifamily expert, and gain invaluable leadership tips to enhance your multifamily career.
Welcome to Decoding Multifamily, powered by the Multifamily Media Network.
In this episode, Paul Marks and Suzanne Hobson sit down with Jason Kae, Director of Onboarding and Enablement at RealPage, to discuss his multifamily journey, leadership principles, and his book, "Journey to...2024-07-1737 minDecoding Multifamily016 - Decoding Ian Bingham - Decoding MultifamilyThis podcast episode, from the experts at MultiFamilyMediaNetwork.com, covers leadership, technology, and success in the multifamily industry.
You'll learn insights from Ian Bingham, Senior VP of Business Development at Buckingham.
In this episode, Paul Marks and Suzanne Hopson sit down with Ian Bingham to discuss the intricacies of the multifamily industry.
Discover how Ian's military background shaped his leadership style, the importance of financial acumen in property management, and the challenges of adopting new technologies.
Ian also shares...2024-06-2439 minDecoding Multifamily015 - Decoding Andrew Reichert - Decoding MultifamilyWelcome to Decoding Multifamily, powered by the Multifamily Media Network!
The Multifamily Media Network is a dynamic free media platform that inspires the next generation of leaders.
With 11 weekly podcasts hosted by multifamily experts and industry icons, we bring you the latest insights, trends, and success stories from the multifamily world.
In this episode, Paul Marks and Suzanne Hopson welcome Andrew Reichert, a private equity real estate leader who has raised over $100 million and acquired over $300 million in real estate.
Andrew shares his inspiring journey from buying his first duplex with no money to leading a company with over 3,600...2024-06-1741 minDecoding Multifamily014 - Decoding Josh Winch - Decoding MultifamilyWelcome to Decoding Multifamily, powered by the Multifamily Media Network!
This episode explores innovative property management with Josh Winch from Focus Property Management.
Discover how Josh's unique approach and commitment to resident experience are transforming the multifamily industry.
Josh shares his journey from retail to leading a rapidly growing property management company with a resident-centric approach.
In this episode, Josh touches on:
*How Focus Property Management grew from 252 units to over 5,000 in just five years.
*The innovative strategies and processes that set Focus apart from traditional property management.
*The importance of specialization and metrics in driving performance and resident...2024-06-1042 minDecoding Multifamily013 - Decoding Ann-Marie Bomba - Decoding MultifamilyToday's episode is made possible by TheGuarantors. Chasing down residents who don't pay their rent is taxing enough. Did you know you could offset the risk of renter default? Meet TheGuarantors. They’ll requalify your applicants and insure their rent. If the resident doesn't pay, you still get paid. www.TheGuarantors.com/Multifamily today!
Welcome to Decoding Multifamily, powered by the Multifamily Media Network!
Join us as we dive deep with industry veteran Anne-Marie Bomba, CEO of Strategic Properties.
Discover her insights from over 35 years in multifamily housing, her thoughts on the industry's evolution, and her approach to leadership.
Th...2024-06-0439 minDecoding Multifamily012 Decoding Dana PateWelcome to another exciting episode of Decoding Multifamily! I
The show where co-hosts Paul Marks and Suzanne Hopson decode the greatness in each on of their guests.
This week, we are thrilled to have Dana Pate join us to share her incredible journey from leasing agent to business owner.
Dana's story is filled with insights on navigating the multifamily industry, leveraging creativity, and embracing authenticity in marketing.
Before diving into our conversation, here is a quick reminder that this podcast is powered by the Multifamily Media Network.
Visit multifamilymedianetwork.com to explore a variety of multifamily-related podcasts hosted by...2024-05-2842 minDecoding Multifamily011 Decoding Melanie French"Decoding Multifamily: Unveiling Industry Insights with Melanie French | Powered by Multifamily Media Network"
Welcome to this episode of Decoding Multifamily.
Paul Marks flew solo today for an exclusive interview with industry veteran Melanie French.
Melanie’s fascinating four-decade journey in the multifamily industry, from her initial steps to her current role as CEO of RR Living.
Discover the transformative changes she's witnessed and the timeless strategies that have driven her success.
In this insightful episode of Decoding Multifamily, Paul Marks dives deep into a conversation with Melanie French, who shares her extensive experience and lessons learned throughout her impressive ca...2024-05-1840 minDecoding Multifamily010 Widewail - Katie Ritter & Jake Hughes - Decoding MultifamilyJoin us for another engaging episode of Decoding Multifamily, which was brought to you by the Multifamily Media Network.
I'm your host, Paul Marks, and I am joined by my co-host, Suzanne Hobson.
Today, we're discussing cutting-edge insights into the multifamily industry with our special guests from Widewail.
Discover the significant impact of resident feedback and learn why the personal touch in property management still reigns supreme in today's digital world.
Today's guests, Jake Hughes and Katie Ritter from...2024-05-1346 minDecoding Multifamily009 - Decoding Karen KeyI'm thrilled to bring you a fascinating episode of "Decoding Multifamily," exploring the world of multifamily property management with industry titan Karen Key!
As the Division President for Asset Living's Southeast Region, Karen brings over two decades of experience discussing innovative strategies for operational excellence and enhanced client investments.
From her unique entry into the industry to the impact of technology on future operations, this episode is packed with invaluable insights for anyone involved in multifamily real estate.
If you find this episode insightful, please like, subscribe, and click the bell for more discussions on multifamily industry trends.
Your...2024-04-2941 minDecoding Multifamily008 - Cecilia Cossio - Decoding MultifamilyDecoding Multifamily: Innovations in PropTech and Leadership Insights with Cecilia Cascio
Welcome to Decoding Multifamily brought to you by the Multifamily Media Network. Join us in this insightful episode as we discuss the multifamily sector's evolving landscape with Cecilia Cascio, the passionate and visionary president of Marquis Asset Management. Discover the transformative impact of PropTech and smart home technology in the multifamily industry. Gain valuable leadership strategies from such an experienced insider.
The hosts, Suzanne Hobson and Paul Marks, alongside multifamily leader Cecilia Cascio offer a wealth of experience...2024-04-2341 minDecoding Multifamily007 - The Unstoppable Maria Pietroforte | Decoding MultifamilyUnlocking the Secrets to Success in Multifamily with Industry Icon Maria Pietroforte
Ever wondered how industry leaders climb to the top in multifamily? Suzanne Hopson and Paul Marks discuss the secrets to multifamily success with the unstoppable Maria Pietroforte.
From accidental beginnings to becoming an undeniable success, Maria's story is a testament to the power of embracing change, the significance of continual learning, and the impact of nurturing the right team.
Who are your industry icons? Is there someone you admire that helped you grow your career? Share your hero stories with us in the comments below!
Dive into...2024-04-0841 minDecoding Multifamily006 Sherry Freitas | Decoding MultifamilyIn this episode of "Decoding Multifamily," hosts Paul Marks and Suzanne Hopson delve into the transformation of the multifamily industry from the perspective of Sherry Freitas, a significant figure in property management and leadership.
Sherry, who previously served as the executive managing director at Rangewater Residential, shares her extensive experience, challenges, and successes. Sherry's insights provide valuable perspectives on leadership, innovation, and the significance of embracing change within the multifamily sector.
Please share your perspective on the changes facing the multifamily sector.
We invite you to explore the multifamily industry more by visiting our website: www.MultifamilyMediaNetwork.com.
👍 Like thi...2024-04-0138 minDecoding MultifamilyHoldPlace Holder2024-04-0138 minDecoding Multifamily005 | Jennifer B. Stutter | Decoding MultifmailyEver wondered how the top minds in multifamily navigate the complexities of the industry? Join us as we decode multifamily executives' strategies, insights, and personal journeys.
Please enjoy this episode as Paul Marks and Suzanne Hopson engage in an enlightening conversation with Jennifer Sutter, the EVP at Ascento Real Estate Partners. #DecodingMultifamily #MultifamilyInsights
Welcome to another intriguing episode of Decoding Multifamily, where we bring you the most fascinating stories and strategic insights from the multifamily real estate sector. Mark and Suzanne enjoy sitting down with Jennifer to explore her journey through the multifamily landscape...2024-03-2536 minDecoding Multifamily004 | Kara Rice & Jen Piccotti | Decoding MultifamilyHave you ever wondered how the tiny details of employee sentiment can drastically transform the multifamily industry?
Hosts Paul Marks and Suzanne Hopson discuss this fascinating topic with industry experts Kara Rice and Jen Piccotti from Swift Bunny during this week’s episode of Decoding Multifamily, brought to you by the Multifamily Media Network.
Discover how #SwiftBunny redefines employee engagement and its ripple effects on productivity and ROI.
This episode explores the critical role of employee sentiment in optimizing multifamily operations and enhancing resident satisfaction.
Learn how Swift Bunny’s innovative approach to gathering and...2024-03-1838 minDecoding Multifamily003 | Ishea Shepherd | Decoding MultifamilyJoin hosts Suzanne Hopson and Paul Marks and guest Ishea Shepard, a seasoned property manager with a wealth of experience, as she shares her valuable insights on authentic leadership, joy, diversity, equity, and inclusion (DEI), and much more.
Ishea stresses the importance of genuine connections, the empowerment of women in the multifamily industry, and the critical need for organizations to wholeheartedly commit to DEI.
Through her personal journey, Ishea offers actionable advice on achieving success, emphasizing the significance of focusing on one's strengths, cultivating a supportive network, and finding a healthy work-life balance.
In this episode, we also delve...2024-03-1139 minDecoding Multifamily002 | Tina Smother | Decoding MultifamilyIn this episode of Decoding Multifamily, Tina Smothers, founder and CEO of Integrated Asset Management, shares her journey in property management and becoming an owner in multifamily.
She discusses the importance of taking risks and being bold in the industry.
Tina also talks about her experience converting hotels to multifamily and the challenges and opportunities it presents.
She shares her insights on navigating the job market in multifamily and the non-negotiables in hiring.
Tina also discusses her plans, including writing a book with her son Maverick.
Lastly, she shares her experiences as a woman owner in multifamily and the...2024-03-0434 minDecoding Multifamily001 | Decoding Successful Multifamily Entrepreneurs - what’s in their DNA? With Andrew KuhnIn this episode of Decoding Multifamily, co-hosts Suzanne Hopson and Paul Marks interview Andrew Kuhn, Founder and CEO of Sunrise Communities.
Andrew shares his journey into the multifamily industry, beginning with single-family properties and transitioning to multifamily in 2017.
He discusses the industry's challenges and legislative issues. Andrew emphasizes the importance of doing the right thing and his commitment to continuous personal growth. He highlights the mission and values of Sunrise Communities, which focuses on improving people's lives and creating a sense of community.
The episode concludes with advice for young entrepreneurs in the multifamily space.
Takeaways
* Take advantage of...2024-02-2634 min
Multifamily Matters6/24/2023 Multifamily Matters, Ep. 282 "Multifamily Employees Seek Personal Value and Purpose... Are You Prepared to Deliver?"A conversation with two long time multifamily industry veterans, Jessica Eberbach, who has held various roles as VP of People and Culture, Director of Learning and Development and Director of Engagement and she is currently consulting with multifamily companies, and Suzanne Hopson, the President of Tricap Residential Group, discussing how multifamily companies can deliver value and purpose to their teams. Show Guests: Jessica Eberbach – Consultant to Multifamily Companies Suzanne Hopson – President of Tricap Residential Group Host and Producer: Paul Marks, CAS Tape Date: June 20, 2023 Air Da...2023-06-2152 min
Multifamily Matters1/28/2023 Multifamily Matters, Ep. 261 "Winning Team, Winning Structure, We Win!"A conversation with two long-time multifamily industry veterans, Suzanne Hopson, the President of Operations with Tricap Residential Group, and Jessica Eberbach, the Vice President of People and Culture with Tricap Residential Group, discussing some methods and ideas for setting up your teams and company for success in 2023. Show Guests: Suzanne Hopson – President of Operations at Tricap Residential Group Jessica Eberbach – Vice President of People and Culture at Tricap Residential Group Host and Producer: Paul Marks, CAS Tape Date January 17, 2023 Air Date: January...2023-01-2552 min