Shows
Rekonstrukcja ZdarzeńRZ#58 Nie dla sławy, nie dla pieniędzy - Podcast kryminalnyTo są naprawdę dobrzy ludzie, dla których warto walczyć - tak uznał pan Kees van der Spek, który od roku 1996 wspoółpracował z dziennikarzem śledczym Peterem de Vriesem. Był jego prawą ręką i pomagał mu przy tworzeniu programu telewizyjnego, puszczanego w holenderskiej telewizji w latach 1995-2012. Owe felietony rozkręciły karierę Petera, nie tylko dlatego że były ciekawe i dzialały na ludzką fantazję - jak zresztą wiele spraw kryninalnych, ale chyba głównie dlatego, że Peter nie należał do osób, które tak łatwo odpuszczaja. No i oczywiscie oprócz krytycznego podchodzenia do dzialań śledczych...2025-05-1154 min
Rekonstrukcja ZdarzeńRZ#58 Nie dla sławy, nie dla pieniędzy - Podcast kryminalnyTo są naprawdę dobrzy ludzie, dla których warto walczyć - tak uznał pan Kees van der Spek, który od roku 1996 wspoółpracował z dziennikarzem śledczym Peterem de Vriesem. Był jego prawą ręką i pomagał mu przy tworzeniu programu telewizyjnego, puszczanego w holenderskiej telewizji w latach 1995-2012. Owe felietony rozkręciły karierę Petera, nie tylko dlatego że były ciekawe i dzialały na ludzką fantazję - jak zresztą wiele spraw kryninalnych, ale chyba głównie dlatego, że Peter nie należał do osób, które tak łatwo odpuszczaja. No i oczywiscie oprócz krytycznego podchodzenia do dzialań śledczych i sądu, prze...2025-05-1154 min
AIToday LiveS07E03 - Generatieve AI in bedrijfsprocessen: wat je moet weten - met Peter van der PuttenPeter van der Putten, hoofd van het AI-lab bij Pegasystems, bespreekt de integratie van AI en automatisering in klantenservice en bedrijfsprocessen. Hij belicht de opkomst van generatieve AI en agent-gebaseerde systemen die de interactie tussen mens en machine veranderen.Van der Putten legt uit hoe Pegasystems AI koppelt aan automatisering om waarde te creëren voor bedrijven. Hij deelt inzichten over toepassingen in klantenservice, zoals het samenvatten van gesprekken en het trainen van medewerkers met gesimuleerde interacties.De ethische aspecten en het belang van menselijke controle bij AI-systemen komen aan bod. Van der Putten benadrukt d...2024-12-1657 min
AI Paper+Mind Readers: Unveiling the Cognitive Capabilities of AIIn this episode, we delve into the groundbreaking research titled 'Theory of Mind in Large Language Models' where scientists compare the cognitive abilities of large language models (LLMs) to children aged 7-10. Discover how these models perform on advanced tests of Theory of Mind, a pivotal skill for understanding intentions and beliefs. This comparative analysis not only reveals how instruction-tuned LLMs outshine many of their peers—including children—but also explores the implications for AI development and its intersection with human cognitive growth. Join us to uncover the potential of LLMs in educational and social contexts! Paper Title: Theory of Mind...2024-12-1014 min
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)The EU AI Act and Mitigating Bias in Automated Decisioning with Peter van der PuttenToday, we're joined by Peter van der Putten, director of the AI Lab at Pega and assistant professor of AI at Leiden University. We discuss the newly adopted European AI Act and the challenges of applying academic fairness metrics in real-world AI applications. We dig into the key ethical principles behind the Act, its broad definition of AI, and how it categorizes various AI risks. We also discuss the practical challenges of implementing fairness and bias metrics in real-world scenarios, and the importance of a risk-based approach in regulating AI systems. Finally, we cover how the EU AI Act...2024-08-2745 min
Leadership, Brand Strategy & Transformation - Minter DialogueThe Future of Empathy in AI: Perspectives from Lidewij Niezink and Peter van der PuttenMinter Dialogue with Lidewij Niezink and Peter van der PuttenLidewij Niezink's Background and Current Work- Lidewij shares her extensive experience in empathy within psychology.- Recent focus on integrating AI into applied psychology at Hanze University.- Exploration of using AI, particularly chatbots, in student projects to enhance their studies and professional development.Peter van der Putten's Background and Current Work- Peter discusses his long-standing fascination with AI since 1989.- His dual role as an assistant...2024-07-141h 40
Punk CX with Adrian SwinscoeThe ongoing decline of brand loyalty, what’s driving it and what should be done about it - Interview with Simon Morris of ServiceNowToday’s interview is with Simon Morris, the Area Vice President of Solution Consulting at ServiceNow. Simon joins me today to talk about ServiceNow’s new Consumer Voice Report 2024, the ongoing decline of brand loyalty, what’s driving it, why “The future of customer experience is high-tech meets high-touch” and some of the biggest lessons coming out of the report.
This interview follows on from my recent interview – We’ve only just scratched the surface of artificial intelligence – Interview with Peter van der Putten of Pega – and is number 509 in the series of interviews with authors and business leaders w...2024-07-0945 minPunk CX with Adrian SwinscoeWe've only just scratched the surface of artificial intelligence - Interview with Peter van der Putten of PegaToday’s interview is with Dr Peter van der Putten, who is Director of the AI Lab at Pega and assistant professor of AI at Leiden University in The Netherlands. I caught up with Peter at the recent PegaWorld to talk about his highlights from the event, how to think about AI using a left/right brain thinking metaphor and what’s coming next in the enterprise AI space.
This interview follows on from my recent interview – Listening and taking action at scale – Interview with Ron Secrist of Citi and Christina Sansone of Dish – and is number 508 in the ser...2024-07-0127 min
The Agile Brand with Greg Kihlström®AI adoption is driving enterprise transformation, with Peter van der Putten, PegaWe are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise and I’ve had the opportunity to be hands-on at the Innovation Hub.A study unveiled today at PegaWorld, conducted by research firm Savanta, surveyed more than 500 business decision makers across enterprises worldwide on their understanding and use of AI, as well as the challenges and opportunities they see in successfully implementing the technology.Joining us today is Peter van der Putt...2024-06-2627 minThe Agile Brand with Greg Kihlström®AI adoption is driving enterprise transformation, with Peter van der Putten, PegaWe are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise and I’ve had the opportunity to be hands-on at the Innovation Hub.A study unveiled today at PegaWorld, conducted by research firm Savanta, surveyed more than 500 business decision makers across enterprises worldwide on their understanding and use of AI, as well as the challenges and opportunities they see in successfully implementing the technology.Joining us today is Peter van der Putt...2024-06-2627 min
Working SmarterKate Darling on human-machine partnershipsFor our first episode of Working Smarter we’re talking to Kate Darling, a research scientist at MIT’s Media Lab and author of The New Breed: What Our History with Animals Reveals about Our Future with Robots. Darling has spent more than a decade studying human-robot interaction through a social, legal, and ethical lens. She’s interested in how people relate to robots and digital constructs, socially and emotionally—whether it’s an AI-powered chatbot or one of the many robotic dinosaurs that Kate has in her home. Hear Darling talk about the bonds we’re alread...2024-05-0135 min
The Agile Brand with Greg Kihlström®Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at PegaToday we’re going to talk about the ethical use of AI, and how the concept of left-brain/right-brain AI can give businesses the best of all things, by helping them to create great customer experiences that are valuable to the business, while using AI in a responsible way.To help me discuss this topic, I’d like to welcome Peter van der Putten, Director AI Lab at Pega.ResourcesPartnerHero: to waive set up fees, go to https://partnerhero.com/agile and mention “The Agile Brand” during onboarding!Pega AI Manifesto...2024-02-0237 minThe Agile Brand with Greg Kihlström®Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at PegaToday we’re going to talk about the ethical use of AI, and how the concept of left-brain/right-brain AI can give businesses the best of all things, by helping them to create great customer experiences that are valuable to the business, while using AI in a responsible way.To help me discuss this topic, I’d like to welcome Peter van der Putten, Director AI Lab at Pega.ResourcesPartnerHero: to waive set up fees, go to https://partnerhero.com/agile and mention “The Agile Brand” during onboarding!Pega AI Manifesto...2024-02-0237 min
Futurum Tech WebcastAI in 2024: Insights, Ethics, and the Generative AI Revolution - Futurum Tech WebcastOn this episode of the Futurum Tech Webcast – Interview Series, host Daniel Newman welcomes Peter van der Putten, Lead Scientist & Director of Pega’s AI Lab at Pegasystems for a conversation on AI in 2024, including insights on ethics, governance and the hype around generative AI. Their discussion covers: The concept of right-brain AI versus left-brain AI and what that means in terms of strategy and use cases The balance between the two that businesses need to achieve success Top AI trends that Peter thinks we’ll see more of in 2024...2024-01-1729 min
CustomerlandNavigating Ethics and AI in Business with Pega's Peter van der PuttenPeter van der Putten, the Director of PEGA's AI Lab sheds light on how companies can balance the interests of all stakeholders—the company, customers, and citizens. He encourages businesses to prioritize relevance over profit, emphasizing that ethics should not be seen as a constraint but rather as a method to accentuate customer experiences.We navigate this complex topic, discussing the trade-offs between transparency and accuracy when using AI for marketing decisions. Along the way, we touch on the intricacies of generative AI and proprietary data, and the challenges that accompany their usage. We assure you, now is...2023-10-1733 min