Shows
Healthcare NOW Radio Podcast Network - Discussions on healthcare including technology, innovation, policy, data security, telehealth and more. Visit HealthcareNOWRadio.comThe CereCore Podcast: Physician CIO on the Value of Clinical IT SupportPhysician CIO on the Value of Clinical IT Support
Host: Phil Sobol, Chief Commercial Officer at CereCore
Guest: Dr. Patrick Woodard, Chief Information Officer, Monument Health
Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen2025-07-1039 min
Healthcare NOW RadioThe CereCore Podcast: Physician CIO on the Value of Clinical IT SupportPhysician CIO on the Value of Clinical IT Support Host: Phil Sobol, Chief Commercial Officer at CereCore Guest: Dr. Patrick Woodard, Chief Information Officer, Monument Health Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen2025-07-1039 min.png)
The CereCore PodcastBuilding Trust: From Expanse Rollout to High Reliability OrganizationExplore a remarkable journey of transformation, resilience, and leadership in rural healthcare. Host Phil Sobol welcomes back Lynn Falcone, CEO of Cuero Regional Hospital, and Ismelda Garza, CIO Cuero Regional Hospital and CereCore manager, for a candid conversation about their multi-year effort to implement MEDITECH Expanse and evolve into a high reliability organization (HRO).
From overcoming infrastructure limitations to unifying disparate systems across hospital and clinic settings, Lynn and Ismelda share how they build trust within their teams and continue to manage change through constant communication. They discuss:
- Why Cuero chose MEDITECH Expanse and how it improved patient safety...2025-06-2440 minHealthcare NOW RadioOklahoma Heart Hospital and Their 11 Month Epic ImplementationOklahoma Heart Hospital and Their 11 Month Epic Implementation Host: Phil Sobol, Chief Commercial Officer at CereCore Guests: David Miles, Chief Information Officer and Jim Wetzel, Director of Clinical Systems, from Oklahoma Heart Hospital Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen2025-06-1843 min
Healthcare NOW Radio Podcast Network - Discussions on healthcare including technology, innovation, policy, data security, telehealth and more. Visit HealthcareNOWRadio.comThe CereCore Podcast: Oklahoma Heart Hospital and Their 11 Month Epic ImplementationOklahoma Heart Hospital and Their 11 Month Epic Implementation
Host: Phil Sobol, Chief Commercial Officer at CereCore
Guests: David Miles, Chief Information Officer and Jim Wetzel, Director of Clinical Systems, from Oklahoma Heart Hospital
Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen2025-06-1743 min
The CereCore PodcastDeveloping a Digital Strategy for True Clinical InnovationWhat happens when a former clinician becomes the architect of digital transformation? You get bold, practical innovation that actually works. In this episode of The CereCore Podcast, we talk with Julie Demaree, Executive Director of Clinical Innovation and Transformation at St. Mary’s Healthcare Amsterdam, about how she’s turning tech frustration into clinical empowerment. From rebuilding trust in the EHR to rolling out ambient AI and automation bots, Julie shares how her team is making digital tools work for—not against—providers.
If you're a healthcare CIO, informatics leader, or tech strategist, this episode is your blueprint for:
- Building...2025-05-2941 minThe CereCore PodcastWhy IT Governance Leads to Innovation and GrowthHow do you strike the right balance with IT governance? Peyman Zand, chief strategy officer at CereCore, talks about developing strategic plans and IT governance to drive innovation and growth. In this conversation with host Phil Sobol, chief commercial officer at CereCore, Peyman shares how to align strategic planning and governance with enterprise goals. Hear why it's important to establish a multidisciplinary governance structure, the pitfalls of overly complex or simplistic models, and how emerging technologies like AI can be integrated without hindering progress. Tune in to discover how effective IT governance builds strategic alignment so your leadership team can...2025-04-3020 minThe CereCore PodcastCNO Day in the Life: Leading through ChangeClinical staff want more from their EMR explains Judy Krupala, Chief Nursing Officer at Cuero Regional Hospital. In this episode, hear what’s important to clinical leadership and staff when it comes to technology, their experience transitioning to MEDITECH Expanse and approach to integrating technology into patient care. In this conversation with Phil Sobol, Chief Commercial Officer at CereCore, Judy covers a wide range of important topics for nurses in rural health, from training and leadership programs for the next generation of nurses and nurse leaders to the importance of partnerships. Tune in to hear stories of community, devotion, and wo...2025-03-2421 minThe CereCore PodcastFrom AI to EHR: How to Approach Healthcare Innovation TodayAI is going to change our entire healthcare system, and so are strategic approaches to EHR optimization and continuous improvement. Darrell Bodnar, CIO of North Country Healthcare, unpacks top of mind healthcare leadership topics from operationalizing new technologies like AI and machine learning to optimizing the EHR for clinical efficiencies and workflow optimization. Hear practical leadership advice for navigating today’s cost pressure challenges and creative approaches to employee development and satisfaction. And, hear how Darrell’s career pivot from culinary arts to CIO comes full circle with his passion today for hospice care and giving back to the community.
Key...2025-02-2832 minThe CereCore PodcastCIO Insights: How to Pursue Big Technology Opportunities and SatisfactionFocus on what’s most important for a health system. That’s what Kevin Olson, CIO at Jupiter Medical Center, explains as he talks about their Epic implementation, the challenges and opportunities of unifying fragmented systems, and governance in IT decision-making. Kevin also delves into the role of AI in healthcare, the significance of understanding market dynamics, and much more in this conversation with podcast host, Phil Sobol, chief commercial officer at CereCore. Listen for practical advice from a healthcare IT leader with 20+ years of experience and whose heart runs deep in serving others.
Key topics include
- Epic implementation and...2025-01-3025 minThe CereCore PodcastAutomating EHR Implementations: A Must-Have for Managing Healthcare InformaticsHow can we make the EHR implementation process less manual? Krischan Krayer, VP of Expanse Implementation & Operations at HCA Healthcare, discusses ways healthcare organizations can evaluate and use automation for EHR implementations. He shares experiences working with stakeholders and teams to educate them on what’s possible with automation. Hear more about EHR adoption trends, insights from his role as physician advocate and IT “translator” and career advice.
Key topics include:
- Improving the EHR experience for physicians
- Why use automation for EHR implementation
- How to evaluate the value and potential use of automation
- Evolution of EHRs and th...2024-12-2327 minThe CereCore PodcastPhysician CIO on the Value of Clinical IT SupportDr. Patrick Woodard is the Chief Information Officer (CIO) at Monument Health. Monument Health operates the busiest ER in South Dakota, serving a remote area where the nearest comparable trauma center is over 300 miles away. In this episode, hear how Dr. Woodard’s background as practicing internist ignited a passion for healthcare technology and health policy. He discusses how healthcare technology like policy can impact thousands of patients, emphasizing the importance of reliability, invisibility and quality IT support.
Key topics
- The evolution of healthcare technology and its adoption by physicians
- Balancing clinical practice with IT leadership
- The ro...2024-11-3039 minThe CereCore PodcastHappy Doctors and Technology: A CMIO and Practicing Physician's POVDr. Aaron Parker Banks, Chief Medical Informatics Officer (CMIO) at UK St. Claire Healthcare treats patients in the clinic four days a week and he's using technology throughout the day to help him provide the best care to his tight-knit community in Kentucky. Listen to this “day in a life” episode to hear how this CMIO led physicians, nurses and staff through technology change during their EHR go-live. Dr. Banks shares personal stories that will leave you inspired by his passion for taking care of his community and encouraged in the ways you serve yours.
Key topics:
- Physician experiences with...2024-10-2929 minThe CereCore PodcastOklahoma Heart Hospital and Their 11 Month Epic ImplementationA highly customized EHR in need of costly updates challenged the new CIO at Oklahoma Heart Hospital (OHH) to evaluate the technology stack he inherited and chart a new course at this award-winning healthcare organization. In this episode, Phil Sobol, Chief Commercial Officer, talks with David Miles, Chief Information Officer of OHH, and Jim Wetzel, the facility’s director of clinical systems. The duo shared valuable insights from their recent Epic implementation that was completed in just 11 months (earlier than the 12-month goal established at the onset of the project).
Key topics:
- Guiding principles for evaluating your healthcare technology st...2024-09-2643 minThe CereCore PodcastBreaking Down Barriers: Fostering a True IT and Business Partnership“Every project you might be involved in is still a business project at the end of the day,” says Nayan Patel, CIO at Upson Regional Medical Center. Nayan explains how simple tools like a top 10 list can foster transparency and trust, highlighting technology’s impact on and value to healthcare projects. During this conversation with host Phil Sobol, chief commercial officer at CereCore, Nayan shares examples from the decades he has spent leading organizations during times of growth and transition. How does a health IT professional earn a seat at the executive table? What makes or breaks IT governance? Stream this e...2024-08-2919 minThe CereCore PodcastBehind the Scenes: Mayo Clinic's Data Strategy for Transforming Patient CareAjai Sehgal, Chief Data and Analytics Officer at Mayo Clinic, discussed the building blocks of healthcare data strategy and the value of data analytics from examples of physicians and patients who experienced better care, time savings and reduced cost. “Early detection of disease is a way of both curing patients and delivering better healthcare, but also scaling our physicians,” said Sehgal in this interview with host Phil Sobol, Chief Commercial Officer of CereCore. Hear more about Mayo Clinic’s approach to data governance, stewardship and literacy programs, and physician engagement. If you’re wondering where to begin or how your healthca...2024-07-2929 minThe CereCore PodcastCIO Leadership Lessons and Advice from Marty PaslickListen to this masterclass in healthcare IT leadership from Marty Paslick, retired SVP and CIO of HCA Healthcare. He shares experiences from his nearly four decades in HIT and covers topics from workplace culture where “technologists see themselves as healthcare professionals first,” to financial and operational resiliency during adversity. He's not shy about sharing what worked and didn't work when mentoring leaders. Plus, he explains his approach to achieving innovation and quiet operations, authentic communication and three fundamental leadership principles. Enjoy this story-packed conversation with Marty and host Phil Sobol, vice president of business development at CereCore.
Key topics
00:02:12 - Beco...2024-06-2727 minThe CereCore PodcastWhat Matters to a Healthcare CFO? EHR Implementation & Strategic Planning AdviceStrategic plans and EHR technology fueled with data are key for rural healthcare operations today. And what else? Step into the shoes of Alma Alexander, CFO from Cuero Regional Hospital. In this conversation with host Phil Sobol, Vice President of Business Development at CereCore, Alma shares what she’s learned as a healthcare finance leader in both large health systems and rural healthcare settings and how each are different and unique.
How does a chief financial officer (CFO) tackle top challenges in rural healthcare today? What’s the secret to financially preparing for and managing large IT investments like EHR syst...2024-05-2928 minThe CereCore PodcastCybersecurity Expert from Defense Weighs in on Healthcare's OpportunitiesCyber criminals only have to be right once to wreak havoc. In healthcare, we have to be right 100% of the time to manage the risk of cyberattack. In this episode, Phil Sobol, Vice President of Business Development talks to Darcy Corcoran, Principal for Cybersecurity Advisory Services. Hear how she uses her extensive background in the Department of Defense and work with NATO and the Pentagon to inform organization-specific tactics and industry best practices for cybersecurity in healthcare. In their conversation they cover the must haves and explore an often-overlooked aspect of considering AI use cases.
Key topics:
- Thoughts on cybe...2024-04-2536 minThe CereCore PodcastWhen Healthcare's Toughest Problems Need an Outsider's PerspectiveMany healthcare organizations are facing single digit or negative EBITDA and are searching for strategies to improve profitability, patient care and sustained growth. Examining revenue cycle is often a great place to start because of its far-reaching impact, explains Kim Waters, Principal Consultant for Revenue Cycle at CereCore. In this episode with host Phil Sobol, Vice President of Business Development at CereCore, Kim shares her unique perspective having worked with healthcare leaders in managed services, revenue cycle, payer disciplines and now CereCore clients. Kim explains how her conversational approach uncovers quick wins, identifies root causes, and helps teams navigate complex...2024-04-0135 minThe CereCore PodcastWhy EHR Optimization Is Worth The Effort And BudgetMaximizing the investment in an EHR platform is work that’s never really finished, and having the organizational discipline, resources, and mindset to continue pursuing EHR optimization often can feel like a battle. In this episode, Phil Sobol, Vice President of Business Development, talks with EHR experts Bob Gronberg, Assistant Vice President of MEDITECH Professional Services; John Walsh, Manager of MEDITECH Professional Services; and Stephanie Murray, Senior Director of Epic Services. Hear their strategic approaches for discovering optimization opportunities, common issues facilities face, and how assessments can help leaders prioritize optimizations and uncover root causes. The panel covers a wide ra...2024-02-2946 minThe CereCore PodcastRolling Out EHRs in the Rural Setting: An Expert GuideAn EHR implementation is a massive project, especially for rural healthcare locations. Ismelda Garza, CIO of Cuero Regional Hospital and senior consultant at CereCore, explains the multi-year journey their hospital has been on to prepare for the transition to a modern EHR like MEDITECH Expanse. What prep work is involved? Ismelda shares practical advice and her experiences in this conversation with Phil Sobol, Vice President of Business Development at CereCore. Hear more about the importance of infrastructure stability and early collaboration with third party application vendors to head off potential implementation delays and issues. Plus, Ismelda talks about her personal...2024-01-3126 minThe CereCore PodcastFostering a Culture of Innovation and GrowthShahzad Fakhar, HCA Healthcare, Vice President Field Operations – Information Technology Group, discusses innovation and how healthcare IT leaders can help their organizations adopt a mindset of constant innovation, break down silos and leverage partnerships. Preparing for the future, what are some big areas of opportunity for innovation? What should organizations be paying attention to? In this conversation with Phil Sobol, Vice President of Business Development at CereCore, Shahzad talks about innovations HCA Healthcare is working toward, reflects on what the pandemic taught us about innovation and other lessons gleaned during his 30+ year career working in healthcare IT from rural to me...2023-12-2729 minThe CereCore PodcastHow to Bridge the Great Divide Between IT and PhysiciansThe physician and IT professional can be radically different personalities and disciplines. What can a healthcare organization do to encourage better collaboration between the two? Dr. Charles Bell, a physician advisor for CereCore, believes that understanding the needs of physicians is the starting point to ease technology frustration and encourage adoption. The other is fostering teamwork. In this conversation with host Phil Sobol, vice president of business development, Dr. Bell shares his experiences and practical advice gleaned from the various hats he has worn over the years as pharmacist, physician, chief medical information officer and physician informaticist working with all...2023-12-0137 minThe CereCore PodcastRural Healthcare: A CEO's Take on Advocacy, Tech and MoreLynn Falcone, CEO of Cuero Regional Hospital, discusses the unique challenges of running a rural hospital in Texas. In this conversation with host Phil Sobol, vice president of business development, Lynn explains why various levels of involvement with the community and advocacy organizations like the Texas Organization of Rural and Community Hospitals (TORCH) is essential to the operations and services they provide. She explains how communication from daily patient safety huddles to board of directors meetings encourage continuous improvement and led to the decision to move to the modernized EHR platform MEDITECH Expanse. Lynn shares her expectations for the upcoming...2023-10-2736 minThe CereCore PodcastEHR Optimization: How to Keep Improving After Go LiveThe need to optimize is part of the EMR implementation process explains Cory Lane, director of operations at OakLeaf Surgical Hospital. She describes how their processes and collaborative team approach are helping them optimize MEDITECH Expanse on the heels of their go-live. In this conversation with host Phil Sobol, vice president of business development, Cory shares why project management, partnership, and cross-departmental engagement are critical for a successful go-live and optimization. Hear practical examples of how they are staying true to their vision for getting more out of their EMR from improved data analytics, workflows and user experience.2023-09-2922 minThe CereCore PodcastLiverpool Women's CIO on the EPR Implementation JourneyMatt Connor is the chief information officer (CIO) for Liverpool Women's NHS Foundation Trust, and they were the first NHS organisation in the UK to go-live on MEDITECH Expanse. Matt talks about their EPR implementation journey with podcast host Phil Sobol, vice president of business development at CereCore and co-host Dan Eyre, vice president of business development for CereCore International. Matt shares what it was like working with CereCore International, tapping into U.K. and U.S. resources, and how the partnership worked, from initial conversations through post go-live. He also dives into lessons learned, early benefits of the modern...2023-08-2921 minThe CereCore PodcastA CEO's Experience: What An EHR Technology Change Really Needs for SuccessAnne Hargrave-Thomas, CEO of OakLeaf Surgical Hospital and vice president of operations at Surgery Partners, is a former nurse in healthcare leadership who views technology as a must-have for operations. Anne talks about what’s top of mind for a hospital CEO during an EHR implementation. In this conversation with host Phil Sobol, vice president of business development at CereCore, she walks through OakLeaf’s transition to MEDITECH Expanse and the village it takes for success. Hear her advice on getting the right people involved, communicating well, developing strong partnerships, being present as an executive leader and much more.
Is your...2023-07-2828 minThe CereCore PodcastThe Promise of Technology and On-the-Go Patient CareKevin McDonald, chief information officer (CIO) for HCA Healthcare’s South Atlantic division, explains how preparation and partnership have been ingredients for operational excellence and strategic activities, especially when it comes to the adoption of Epic mobile capabilities. In this conversation with Phil Sobol, podcast host and vice president of business development at CereCore, Kevin talks about the time when Rover, Epic’s mobile app, helped nurses and providers continue their usual activities during an outage. Plus, Kevin packs in words of wisdom throughout the conversation about taking on new career opportunities and developing high performing teams.2023-06-3020 minThe CereCore PodcastHealthcare CIO Advice On Leading Through the Complexities Of ChangeAl Smith, SVP and CIO of Lifepoint Health, shares experiences navigating change driven by growth. He steps through the decision-making process to find a partner who can help with scale and ways to build relationships across healthcare disciplines and geographic locations. Al’s passion for healthcare IT comes through in this conversation with Phil Sobol, vice president of business development at CereCore, as he talks about the importance of putting people first and ways that IT is a team sport.2023-05-2630 minThe CereCore PodcastBig Healthcare IT Transitions Deliver ROI and Physician SatisfactionRichard "Rick" Keller, senior vice president and chief information officer at Ardent Health Services, discusses how they have measured return on investment (ROI) for pivotal healthcare IT decisions like implementing Epic and outsourcing their IT help desk management to CereCore. In this conversation with host Phil Sobol, vice president of business development at CereCore, Rick shares examples of how Epic has helped with physician recruitment and workflow efficiencies, MyChart with patient engagement and their vision to meet patients when and where they need care. Rick explains why outsourcing their IT help desk made sense and cites “ah-ha” moments rooted in metr...2023-04-2630 minThe CereCore PodcastA Physician's Perspective: How Healthcare IT Bridges Gaps and Helps Patient CareStep into the shoes of L. Austin Fredrickson, MD, a board certified, general internist at Salem Regional Medical Center, as he explains the daily challenges of providing healthcare in his rural hometown of Salem, OH, how he uses healthcare technology and telemedicine, and what more he wishes IT could do. In this conversation with host Phil Sobol, vice president of business development at CereCore, Dr. Fredrickson talks about their health system's recent move to MEDITECH Expanse, how to engage physicians in the process and ideas for bridging the gap between physicians, the C-suite and technology teams. He answers questions like...2023-03-3038 min
The CereCore PodcastHow L1 support and hosting services made customers happy and more Jeremy Taylor, Chief Information Officer, Thomas Health System, talks about how he and his IT team felt buried trying to maintain their level 1 support desk. He explains how they turned their reputation and customer satisfaction around by seeking out a healthcare-focused managed services partner. A quiet-spoken CIO, Jeremy shares stories about how customers are happy now and work-life balance and professional growth are a reality in his community hospital. Listen in on this conversation with host Phil Sobol, Vice President of Business Development at CereCore, and Jeremy Taylor for insights on navigating a different support model so you don’t ha...2023-03-0117 minThe CereCore PodcastA Look Back: Decisions that Led to a Unified EHR with MEDITECH ExpanseThomas Kurtz, Ph.D., Chief Administrative Officer at Memorial Healthcare, shares his experience moving a community hospital system to an integrated, singular patient record with MEDITECH Expanse. He walks through making key decisions from EMR to implementation partner selection. He discusses the resources and expertise needed for a successful implementation, immediate benefits physicians experienced, and the long journey of EMR optimization. Tom looks back on the decisions made and why today he still stands by their big-bang implementation approach. Listen in on this conversation with host Phil Sobol, Vice President of Business Development at CereCore, and Thomas Kurtz for practical...2023-01-3130 minThe CereCore PodcastScaling an IT Department to Support Growth (And Why Managed Services Makes Sense)Varun Gadhok, Chief Information Officer at Surgery Partners, talks about experiences that have helped him earn trust and form collaborative relationships among senior leaders and peers. He shares approaches he has used to build high performing IT teams and how he has seen managed services partnerships fuel company growth and contribute to both employee and customer satisfaction. Varun wraps up with lessons learned and career advice like why you need a personal board of directors. Listen in on this conversation with host Phil Sobol, Vice President of Business Development at CereCore, and Varun Gadhok that's packed with practical advice for...2022-12-2839 min