Shows
Tech Tip PodcastS1_Ep83 Reports & Printing Problems: Quick Fixes in Conqueror with guest Larry DeneckeIn this episode of the QubicaAMF Tech Tip Podcast, host Orly is joined by Max Training Specialist Larry Denecke to answer customer questions. He covers various topics related to bowling technology, including how to generate reservation reports and troubleshoot common printer issues.2025-07-2906 minTech Tip PodcastS1_Ep82 Lane Transfer with guest Marty GouveiaThis week on the QubicaAMF Tech Tip Podcast, host Orly and guest Marty Gouveia focus on how to transfer bowlers between lanes using the Conqueror system. They explore both individual and group transfers, providing insights into the steps involved and the rationale behind these actions in a bowling center.2025-07-2306 minTech Tip PodcastS1_Ep81 Multiple Ball Foul Error with guest Mark HendersonIn this episode of the QubicaAMF Tech Tip podcast, host Orly and guest Mark Henderson discuss the intricacies of bowling technology, focusing on the HyperBowl multiple ball fouls error. Mark provides insights into troubleshooting techniques, emphasizing the importance of checking sensors and connections.2025-07-1510 minTech Tip PodcastS1_Ep80 Harmony Furniture Proper Maintenance with guest Jim KrogsundJim Krogsund, a senior product manager at QubicaAMF, joins the Tech Tip podcast to discuss Harmony Furniture. Jim emphasizes the importance of proper maintenance to ensure the longevity of the furniture, detailing cleaning protocols and hardware maintenance tips.2025-07-0813 min
Live with SondraBowling & Beyond: Social Gaming's Attraction ImpactWelcome to this episode of "Bowling & Beyond" where we dive into how social gaming is transforming the attractions industry and driving Location Based Entertainment to new heights.Join us for an informative episode of "Live with Sondra" featuring Bart Burger, Director of Marketing & Investor Success at QubicaAMF, who brings over 40 years of industry experience and insights into bowling’s enduring appeal and the future of social gaming.In this session, Bart will dive into:Bowling's Enduring Appeal: Why bowling remains a popular choice for guests and its role in modern entertainment venues.Social Gaming's In...2025-07-0853 minTech Tip PodcastS1_Ep79 Edge String Pin Rotation with guest Mark HendersonQubicaAMF Electro-Mechanical Support Specialist Mark Henderson joins the show to discuss the proper way to rotate Edge String Machine pins. View EDGE String rotation graphic.2025-07-0110 minTech Tip PodcastS1_Ep78 Talking Neoverse with Tech Support with guest Brad JobeBrad Jobe from QubicaAMF Tech Support joins the show to discuss the Neoverse technology used in bowling centers. He covers common troubleshooting, the importance of tech support, and how to effectively reach out for assistance.2025-06-2406 minTech Tip PodcastS1_Ep77 QubicaAMF Maximization Resource Notifications with guest Kyle CalcoteQubicaAMF Online Training Team Supervisor Kyle Calcote joins the show to discuss the importance of online training and the new notifications feature for QubicaAMF's Maximization Resource website.2025-06-1708 minTech Tip PodcastS1_Ep76 End of Life for Windows 10 with guest Mike RandesiQubicaAMF Technical Support Manager Mike Randesi joins the show this week to discuss the upcoming end of life for Windows 10 and the transition to Windows 11. He covers the implications of not updating, the functionality of the Conqueror system, and the importance of backing up data before any upgrades.2025-06-1005 minTech Tip PodcastS1_Ep75 Tip Management/Clearing The Pin Deck with guest Charles CraigOrly and guest Max Training Specialist Charles Craig discuss essential topics in bowling technology, focusing on managing tips in bowling centers and the process of clearing the pin deck for lane oiling.2025-06-0209 minTech Tip PodcastS1_Ep74 Automatic Bumpers with guest Archie SealeOn today's episode of the QubicaAMF Tech Tip podcast guest Archie Seale joins Orly as they focus on automatic bumpers. They explore troubleshooting techniques and maintenance tips to ensure optimal performance in your bowling center.2025-05-2005 minTech Tip PodcastS1_Ep73 Highway66 General Maintenance with guest Drew WallsThis week on the Tech Tip Podcast Orly welcomes Drew Walls, a product manager at QubicaAMF, to discuss general maintenance of Highway66 Mini Bowling.2025-05-1307 minTech Tip PodcastS1_Ep72 Neoverse Scheduling with guest Larry DeneckeThis week on the Tech Tip Podcast Orly welcomes Max Training Specialist Larry Denecke to the show to discuss the innovative Neoverse wall and its features. They explore how users can schedule playlists and videos, the flexibility of the system, and the overall immersive experience it provides in bowling centers. 2025-05-0607 minTech Tip PodcastS1_Ep71 Price Keys with guest Charles CraigMax Training Specialist Charles Craig joins the show to discuss the importance of price keys in the Conqueror system, how to create and modify them, and the necessity of adapting pricing for seasonal changes.2025-04-2908 minTech Tip PodcastS1_Ep70 Square/Conqueror Financial Reporting with guest David JayDavid Jay joins the show to discuss the partnership between QubicaAMF and Square, focusing on the integration of Square POS with Conqueror. He explains how this integration enhances financial reporting and customer experience, emphasizing the importance of setting up category structures for effective reporting. 2025-04-2206 minTech Tip PodcastS1_Ep69 Understanding Tip Reporting From Conqueror Into Square with guest David JayQubicaAMF Max Training Specialist David Jay joins the show to discuss the integration of Square POS with Conqueror. David talks about how tips are reported in Square after the integration, emphasizing the importance of user pairing for accurate reporting.2025-04-1508 minTech Tip PodcastS1_Ep68 Common Lane Error Codes with guest Elmer HernandezQubicaAMF's Elmer Hernandez, a technical support representative, joins the show to explain various error codes, their meanings, and troubleshooting steps to resolve them.2025-04-0808 minTech Tip PodcastS1_Ep67 Tech Wizard with guest Elliot RuckerQubicaAMF's Elliot Rucker joins the show to talk about the features and benefits of the Tech Wizard app, recent updates, and training opportunities available for users. 2025-04-0107 minTech Tip PodcastS1_Ep66 Ball Detection Issues with Guest Archie SealeThis week on the Tech Tip Podcast Orly welcomes Archie Seale, an Electro Mechanical Support Specialist. They discuss common issues with ball detectors and how you can troubleshoot these issues. 2025-03-2505 minTech Tip PodcastS1_Ep65 Pin Pads with guest Brandon BrooksThis week on the Tech Tip Podcast Brandon Brooks, a technical documentation specialist, joins the show to discuss the intricacies of pin pads used in bowling centers. The conversation covers the importance of pin pads in payment processing, common troubleshooting techniques for connectivity issues, and essential cleaning and maintenance tips to ensure optimal performance.2025-03-1805 minTech Tip PodcastS1_Ep64 Time Change with guest Brandon BrooksQubicaAMF's Brandon Brooks joins the show to explain how to fix the time in your system if it doesn't update after the Daylight Saving time change. 2025-03-0504 minTech Tip PodcastS1_Ep63 Edge String General Maintenance with guest Mark HendersonThis week on the QubicaAMF Tech Tip Podcast, Orly and guest Mark Henderson discuss essential maintenance tips for Edge String machines. They cover the importance of rotating pins to prevent uneven wear, string adjustment procedures, and troubleshooting common issues.2025-02-1809 minTech Tip PodcastS1_Ep62 HyperBowling General Maintenance with guest Mark HendersonIn this episode of theQubicaAMF Tech Tip podcast, host Orly welcomes Electro-Mechanical Support Specialist Mark Henderson to the show. Mark discusses the maintenance and testing of HyperBowling.2025-02-1108 minTech Tip PodcastS1_Ep61 Click That Question Mark with guest Brandon BrooksQubicaAMF Technical Documentation Specialist Brandon Brooks joins the show to talk about what that little mysterious question mark in Conqueror means and how it can help you. 2025-02-0405 minTech Tip PodcastS1_Ep60 Volume Control with guest Kyle BradenThis week on the QubicaAMF Tech Tip podcast, host Orly and guest Kyle Braden discuss essential aspects of bowling technology, focusing on volume control. They explore how to adjust volume settings for your SuperTouch consoles and monitors.
2025-01-2805 minTech Tip PodcastS1_Ep59 Proper Closing Procedures Due To Weather with guest Brandon BrooksThis week on the Tech Tip Podcast QubicaAMF's Brandon Brooks joins the show to discuss essential procedures for bowling centers to follow during inclement weather, including how to properly power down equipment and handle unexpected power outages.
2025-01-2106 minTech Tip PodcastS1_Ep58 Cleaning Up Price Keys with guest David JayMax Training Specialist David Jay joins the show to discuss how and when you should clean up your price keys in Conqueror.2025-01-1511 minTech Tip PodcastS1_Ep57 Time Adjustment with guest Larry DeneckeMax Training Specialist Larry Denecke joins the show to let us know how to fix an employee's time in Conqueror if they forget to clock in or out. 2024-12-1705 minTech Tip PodcastS1_Ep56 Conqueror X Basics Virtual Training with guest Larry DeneckeQubicaAMF Max Training Specialist Larry Denecke joins the show to discuss the upcoming virtual course on Conqueror X basics that he will hosting.
2024-12-1009 minTech Tip PodcastS1_Ep55 Red Pin/Christmas Wheel with guest David JayThis week on the Tech Tip Podcast David Jay joins the show to explain how to set up and run Red Pin and Christmas Wheel, their benefits for bowling centers, and how they can enhance the bowling experience.
2024-12-0311 minTech Tip PodcastS1_Ep54 QPad Transfers with guest Kyle BradenAre you needing to transfer the ownership of your QPad? This is the final week to do so. Tech Support Rep Kyle Braden joins the show to discuss the reason for the transfer and how you can get it done. 2024-11-2609 minTech Tip PodcastS1_Ep53 Lighting The Lanes with guest Brandon BrooksQubicaAMF Technical Documentation Specialist Brandon Brooks joins the show to talk about different lighting including pin deck lighting and center punch lighting. He shares the differences in the lighting and how to set it up on your lanes. 2024-11-1905 minTech Tip PodcastS1_Ep52 Conqueror Updates with guest Brandon BrooksThis week on the Tech Tip Podcast QubicaAMF Technical Documentation Specialist Brandon Brooks joins the show to talk about what to do when it's time for a Conqueror update.
2024-11-1205 minTech Tip PodcastS1_Ep51 Refunds and Receipt Management with guest Travis HustonQubicaAMF's Travis Huston joins the show to discuss refunds and receipt management. 2024-11-0609 minTech Tip PodcastS1_Ep50 Pin Replacement with guest Chris ShoupQubicaAMF Senior Manager for Aftermarket Products Team Chris Shoup joins the show to discuss Pin Replacement.2024-10-2423 minTech Tip PodcastS1_Ep49 Price Evaluation Mode with guest David JayMax Training Specialist David Jay joins the show to discuss Price Evaluation Mode. 2024-10-2208 minTech Tip PodcastS1_Ep48 Setting Up Modifiers with guest David JayQubicaAMF Max Training Specialist David Jay joins the show to talk about the process of creating and linking modifiers to price keys.
2024-10-1509 minTech Tip PodcastS1_Ep47 Emergency Stop Button with guest Travis HustonQubicaAMF's Travis Huston joins the show to explain how to set up and use the Emergency Stop Button. 2024-10-0905 minTech Tip PodcastS1_Ep46 Better to Be Safe Than Sorry with guest John KilpatrickQubicaAMF Max Training Specialist John Kilpatrick joins the show to discuss how setting up automatic safe mode in Conqueror is crucial for preventing unauthorized access to your register.
2024-10-0108 minTech Tip PodcastS1_Ep45 Next Lane Feature with guest David JayQubicaAMF Max Training Specialist David Jay joins the show to discuss the Next Lane feature, which helps bowling centers manage lane assignments more efficiently.2024-09-2408 minTech Tip PodcastS1_Ep44 New Tech Support Chat Feature with Guest Mike RandesiThis week on the Tech Tip Podcast Orly chats with QubicaAMF's Technical Support Manager Mike Randesi about the launch of their new Chat Feature. 2024-09-1706 minTech Tip PodcastS1_Ep43 Modifying Your Warning Message with guest Angel MetschQubicaAMF Max Training Specialist Angel Metsch joins the show and explains how the warning message on your lane is a way to inform customers about any limitations or rules they should follow while bowling. She explains how you can modify the message to fit your center.
2024-09-1004 minTech Tip PodcastS1_Ep42 Conqueror Quick Buttons with guest John KilpatrickQubicaAMF Max Training Specialist John Kilpatrick joins the show to talk about quick buttons in Conquer and how to set them up.
2024-09-0305 minTech Tip PodcastS1_Ep41 Conqueror Discounts with guest John KilpatrickOn the latest episode of the Tech Tip Podcast guest John Kilpatrick discusses how to set up discounts in Conqueror.
2024-08-2710 minTech Tip PodcastS1_Ep40 Common league issues with guest Lance RasmussenPresident of CDE Software Lance Rasmussen joins the Tech Tip Podcast to talk about common league issues and how to resolve them.
2024-08-2014 minTech Tip PodcastS1_Ep39 Lane Oiling/Conditioning Best Practices with guest Chris ShoupOn the latest episode of the Tech Tip Podcast Orly is joined by QubicaAMF's Chris Shoup to discuss the importance of lane oiling and conditioning in bowling centers.
2024-08-1332 minTech Tip PodcastS1_Ep38 Providing BLS Tips with guest Lance RasmussenThis week Orly interviews Lance Rasmussen, the president of CDE Software, about the features and benefits of their bowling league software, BLS. They discuss topics such as rolling over leagues for the next season, creating and storing league backups, and much more.
2024-08-0712 minTech Tip PodcastS1_Ep37 Modifying Reservations with guest Angel MetschQubicaAMF Max Training Specialist Angel Metsch joins the show to discuss how to modify reservations for parties/events including adjusting the number of bowlers and lanes.
2024-07-3107 minTech Tip PodcastS1_Ep36 BES X/On Lane Advertising with guest John KilpatrickQubicaAMF Max Training Specialist John Kilpatrick joins the show to discuss how to set up your BES X/On Lane Advertising.
2024-07-2416 minTech Tip PodcastS1_Ep35 Shutdown Procedures with guest Mike RandesiTechnical Support Manager Mike Randesi joins the show to discuss how and when you should shutdown your systems to keep them running properly. 2024-07-1504 minTech Tip PodcastS1_Ep34 Setting Up Special Games with guest Travis HustonQubicaAMF's Travis Huston joins the show to discuss how to set up special games such as Rocky Road Racer, Red Pin, and others. 2024-07-0204 minTech Tip PodcastS1_Ep33 What's Hot What's Not/Department Hourly Sales Reports with guest David JayDavid Jay joins the show to discuss reporting. He discusses the What's Hot What's Not and Department Hourly Sales Reports and how they can benefit your center.2024-06-2610 min
Memory Makers PodcastEp. 47 - Why Bowling Has Stayed Relevant for Over 100 Years ft. Sarah Malott of Qubica AMFIn this week's episode of the Memory Makers Podcast, Russ Van Natta is joined for an insightful conversation with Sarah Malott from QubicaAMF, highlighting why bowling has stayed relevant for over 100 years. In our first episode of the Amusement 360 Partnership Series, Sarah shares how bowling was the 'original social network' while also hitting on how operators can drive success by embracing modern trends and creating all-inclusive, engaging environments. They explore the integration of mini bowling, duckpin bowling, and high-tech experiences in diverse venues, from boutique hotels to family entertainment centers.2024-06-1927 minTech Tip PodcastS1_Ep32 Lucky Train with guest David JayQubicaAMF's David Jay joins the show to discuss what Lucky Train is all about and how you can leverage it in your center. 2024-06-1908 minTech Tip PodcastS1_Ep31 Picture Validation with guest Travis HustonQubicaAMF's Travis Huston joins the show to discuss the picture validation feature and how you can that up for your center. 2024-06-0906 minTech Tip PodcastS1_Ep30 Kiosk Maintenance with guest Charles CraigIn this episode, Max Training Specialist Charles Craig joins the show to discuss basic kiosk maintenance, including cleaning, receipt paper replacement, and rebooting.2024-05-2507 minTech Tip PodcastS1_Ep29 Applicability in Price Keys with guest Marty GouveiaWith summer approaching your center might be hosting some short bowling programs. To get your price keys set and ready to automate Max Training Specialist Marty Gouveia joins the show to share more on this. 2024-05-2107 minTech Tip PodcastS1_Ep28 HyperBowling Tests with guest Travis HustonIf you have HyperBowling in your center are you running your hyper tests? Travis Huston joins the show to go over how to run HyperBowling tests and when you should do them. 2024-05-1408 minTech Tip PodcastS1_Ep27 Proper Bowling Ball Cleaning with guest Chris ShoupQubicaAMF Senior Product Manager Chris Shoup joins the show to discuss proper bowling ball cleaning. 2024-05-0817 minTech Tip PodcastS1_Ep26 Tech Wizard Virtual Training with guest Brandilynn HubbardBrandilynn Hubbard from QubicaAMF's Online Learning Services Team joins the show to discuss what the Tech Wizard app is about and how you can sign up for a virtural class to learn more about Tech Wizard and it's features.2024-05-0104 minTech Tip PodcastS1_Ep25 Edge String Pinspotter Functions with guest Travis HustonQubicaAMF Max Training Specialist Travis Huston joins the show to talk about Edge String Pinspotter functions. Looking to practice that 7-10 split? Travis shares how this can be set up so that every frame is set to a 7-10 split and much more on the newest episode of the Tech Tip Podcast.2024-04-1605 minTech Tip PodcastS1_Ep24 Proper Shoe Cleaning with guest Chris ShoupQubicaAMF Senior Product Manager Chris Shoup joins the show to discuss proper shoe cleaning. 2024-04-1024 minTech Tip PodcastS1_Ep23 Kiosk Shoe Journey with guest Charles CraigOne of the newest features added to the kiosk has been the shoe journey. Max Training Specialist Charles Craig joins the Tech Tip Podcast to walk us through this feature and it's setup.2024-04-0207 minTech Tip PodcastS1_Ep22 Customizing Conqueror Receipts with guest Charles CraigAre you looking to customize your Conqueror receipts? QubicaAMF Max Training Specialist Charles Craig joins the show to let us know what we can do when it comes to customizing receipts and how this can be done.2024-03-2606 minTech Tip PodcastS1_Ep21 QPad Connection with guest Kyle BurnsQubicaAMF Technical Support Documentation Specialist Kyle Burns joins the show to discuss what you can do if your QPad becomes disconnected.
2024-03-1906 minTech Tip PodcastS1_Ep20 Staff Setup with guest Travis HustonNeed help onboarding new employees in Conqueror? QubicaAMF Max Training Specialist Travis Huston joins the show to share what steps you can take to set this up. 2024-03-0609 minTech Tip PodcastS1_Ep19 Item Not Available with guest Charles CraigAfter taking a food order nobody ever wants to have to go back and tell a customer that you didn't realize you were out of a specific item. QubicaAMF Max Training Specialist Charles Craig joins the show to let us know how we can mark items unavailable in Conqueror so your staff doesn't run into this issue. 2024-02-2705 minTech Tip PodcastS1_Ep18 Desktop Messages with guest Charles CraigQubicaAMF Max Training Specialist Charles Craig joins the show to discuss how you can set up your Conqueror desktop messages and explains how this feature can be used. 2024-02-2005 minTech Tip PodcastS1_Ep17 Charging For Timed Attractions with guest Travis HustonAre you looking to setup timed attractions like billiards, axe throwing, PC gaming and more in Conqueror? Travis Huston joins the show and walks us through how to set this up. 2024-02-1408 minTech Tip PodcastS1_Ep16 Credit Deposit Shortages with guest Kyle BurnsAre your credit deposits not matching your reports?QubicaAMF Technical Support Documentation Specialist Kyle Burns joins the show to explain what the issue could be. 2024-02-0607 minTech Tip PodcastS1_Ep16 Scrolling Feature In Conqueror with guest Jonathan ChalkleyQubicaAMF's Training Team Services Manager Jonathan Chalkley joins the Tech Tip Podcast to explain how to use the scrolling feature in Conqueror and how it can be used in your center.2024-01-3004 minTech Tip PodcastS1_Ep15 Mis-Scoring Issues with guest Charles CraigAre you having an issue with mis-scoring? QubicaAMF Max Training Specialist Charles Craig explains to us what could be the issue and what you can do to fix the issue.2024-01-2205 minTech Tip PodcastS1_Ep14 Using The Conqueror Calendar with guest David JayQubicaAMF Max Training Specialist David Jay joins the show this week to talk about how to create special pricing in your Conqueror Calendar.
2024-01-1612 minTech Tip PodcastS1_Ep13 Navigating The QPortal with guest Kyle CalcoteQubicaAMF Online Training Team Lead Kyle Calcote joins the show to discuss all the great features that are available to you in the QPortal and how to navigate your way around it. 2024-01-0912 minTech Tip PodcastS1_Ep12 Don't Forget To Reboot with guest Kyle BurnsKyle Burns joins the show to discuss the importance of rebooting Conqueror and your scoring system. He also shares the best ways to perform these tasks.2024-01-0212 minTech Tip PodcastS1_Ep11 Access Online Learning Courses with Guest Brandilynn HubbardQubicaAMF's Online Training Content And Documentation Specialist Brandilynn Hubbard joins the show to explain how customers can access their online learning courses. 2023-12-2505 minTech Tip PodcastS1_Ep10 Choosing The Correct Lane Pattern Part 2 with Don AgentKegel's Director of Technical Support and Education Don Agent is back for part 2 of Choosing The Correct Lane Pattern. 2023-12-1227 minTech Tip PodcastS1_Ep9 Setting Up A Web Offer with guest David JayWith the holidays upon us are you looking to set up a special web offer? New Years Eve is the perfect time for setting one up. QubicaAMF trainer David Jay joins the show to walk you through the necessary steps needed to get that set up. 2023-12-0513 minTech Tip PodcastS1_Ep8 Conqueror Bowling Modes with guest Travis HustonQubicaAMF Trainer Travis Huston joins the show to talk about changing bowling modes including price offerings, cap lighting, and more. 2023-11-2805 minTech Tip PodcastS1_Ep7 Conqueror Cleanup with guest Brandon BrooksDoes Conqueror seem to be running a little slower than it should? Technical Support Specialist Brandon Brooks joins the show to discuss how to get it running smoothly again. 2023-11-2105 minTech Tip PodcastS1_Ep6 Proper Electronic Cleaning with guest Kyle BurnsKyle Burns joins the podcast to explain how to properly clean equipment such as your Kiosk, Supertouch, and other important electronics.2023-11-1409 minTech Tip PodcastS1_Ep5 Choosing The Correct Lane Pattern with guest Don AgentThis week Kegel's Director of Technical Support and Education Don Agent joins the show to discuss what goes into choosing the correct lane pattern for you center. 2023-11-0715 minTech Tip PodcastS1_Ep4 Parking A Lane with guest Travis HustonHave you ever encountered a situation where your customer might need to step away from their lane? Today we have guest Travis Huston on to discuss parking a lane.2023-10-3104 minTech Tip PodcastS1_Ep3 Super Touch Freezing with guest Kyle BurnsKyle Burns from the QubicaAMF Tech Department walks us through what we can do when our Super Touch down at the lanes freezes.2023-10-2405 minTech Tip PodcastS1_Ep2 Holiday Environments with guest Travis HustonWith Halloween and other holidays quickly approaching a great way to bring some fun to your center is by using holiday-themed environments. QubicaAMF Trainer Travis Huston joins the show to share how we can use environments such as HalloPin to create a spooky and frightfully fun time for all.2023-10-1706 minTech Tip PodcastS1_Ep1 Pin Rotation with guest John LositoOrly is joined by special guest Sun Valley Lanes owner John Losito to discuss the steps of adding new pins to your bowling center. 2023-10-0708 min
L'Entertainment LabGuillaume Chêne - Country Manager - QubicaAMF Worldwide Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.2022-11-1432 minL'Entertainment LabGuillaume Chêne, Directeur commercial et marketing chez QubicaAMF FranceGuillaume Chêne, Directeur commercial et marketing chez QubicaAMF, nous rejoint au sein de notre web émission l'Entertainement Lab by New Tone Studio.Il nous dévoile le développement des produits et solutions autour du bowling.Saviez-vous que la société QubicaAMF a conçu une gamme de jeux innovants , dont le "BES X", le système de scoring unique au monde, mixant le « jeu digital connecté » et avec l’expérience «physique » du bowling! Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.2020-06-2920 min