Shows
Ready Living PodcastThe Future of WorkHow do we humanize work in an era where technology, control, and efficiency often take precedence over purpose, people, and genuine connection? Rachel Happe challenges the very foundation of how we think about work, arguing that organizations need to move beyond viewing employees and customers as mere inputs into a financial machine and instead see them as the very source of meaning, energy, and long-term success.A leading voice in community-centric work cultures, she criticizes traditional organizational governance, calling them a mechanistic system built for control and not human flourishing. Our institutions, she argues, are designed like...
2025-05-0520 min
CohesionWhy Control is for Amateurs with Rachel Happe, Founder of Engaged OrganizationsThis episode features an interview with Rachel Happe, Founder and Digital Workplace, Organization, and Community Strategist at Engaged Organizations. She started Engaged Organizations to focus on helping organizations adapt to new technologies and accelerate knowledge supply chains while improving trust, transparency, and agility. She is a sought after speaker and expert on the impact of technology on engagement, relationships, and culture and has keynoted at several digital workplace conferences.
In this episode, Shawn and Rachel discuss treating employees as assets rather than machines, rewarding human contributions, and valuing emotional and social aspects in the workplace.
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2024-09-0349 min
Humans + AIRachel Happe on metacognition, communities of practice, personal knowledge networks, and intrinsic learning (Ep61)
“It’s about respecting the other person’s process. When you’re talking to somebody, if you don’t respect where they came from, their process, and how they got to where they are, you’re not going to have a good conversation.’’
– Rachel Happe
About Rachel Happe
Rachel is the Founder of professional firm Engaged Organizations. She co-founded the Community Roundtable in 2009 and produced The State of Community Management Report for over a decade. Her work has appeared in a wide variety of publications including Harvard Business Review.
LinkedIn: Rachel Happe
Websi...
2023-05-0138 min
Podcast Archives - Thriving on OverloadRachel Happe on metacognition, communities of practice, personal knowledge networks, and intrinsic learning (Ep61)
“It’s about respecting the other person’s process. When you’re talking to somebody, if you don’t respect where they came from, their process, and how they got to where they are, you’re not going to have a good conversation.’’
– Rachel Happe
About Rachel Happe
Rachel is the Founder of professional firm Engaged Organizations. She co-founded the Community Roundtable in 2009 and produced The State of Community Management Report for over a decade. Her work has appeared in a wide variety of publications including Harvard Business Review.
LinkedIn: Rachel Happe
Website: Engaged Organizati...
2023-05-0138 min
21st Century Work LifeWLP308 The Challenges of Building Digital Communities in OrganisationsIn today's episode, Pilar talks to Rachel Happe, who is a consultant helping leaders in organisations to boost engagement. They talk about the mindset leadership needs to build digital communities in the workplace, and all the things that get in the way. For the full show notes, check out https://www.virtualnotdistant.com/podcasts/engaged-communities If you want to continue exploring this topic, check out Rachel's blog post Building a Hybrid Workplace: How Communities Transform Work. https://engagedorgs.com/building-a-hybrid-workplace-how-communities-transform-work/ You can connect with Rachel on Twitter @rhappe, or if you pr...
2022-08-1153 min
What Gets MeasuredHow Data Improves Marketing and Community ManagementHow does marketing data analysis and an appreciation for technical architecture help improve community management for marketers, agencies and brands? A discussion with analyst and community maven, Rachel Happe, on how data can help affect behavior changes in marketing and community management. SHOWPAGE: https://www.ninjacat.io/blog/how-data-improves-marketing-and-community-management © 2022, NinjaCat
2022-04-0529 min
APQC PodcastsThe Future of Communities and Knowledge Management with Rachel HappeOn this podcast, APQC’s Mercy Harper talks with Rachel Happe, co-founder and principal of Engaged Organizations, about the future of communities and enterprise knowledge management.
Subscribe to us on iTunes or wherever you get your podcasts!
2021-10-1428 min
Legacy-Makers@WorkRachel Happe – Community Engagement AdvancerRachel Happe – Community Engagement AdvancerRachel Happe is a new kind of leader that, in her words, “convenes, connects, nudges, and engages.” Particularly as a woman she can create friction with traditional leadership models in the commercial setting.”Rachel believes in the power of community to enable human potential and is fascinated by social dynamics and false truths. Co-founder of The Community Roundtable, she has spent the last 25 years helping organizations implement emerging technologies to advance their business strategies.
Her work focuses on how networked communications environments transform how people work, their productivity and their personal sati...
2021-04-2233 min
Not Small ThingsAre We...Anti-Social?In this episode, we talk about the Not Small Things we have learned from spending so much of the last 5 years on Facebook. We’ve both watched “The Social Dilemma” and know the problems with Facebook are legion, but there’s been a lot of good that came out of Facebook, too. Especially for us personally. We’re joined by Rachel Happe, Co-Founder of The Community Roundtable and a thought leader on online communities, to chat about the good, bad and ugly of Facebook: what has enhanced our lives, what has horrified us, what has made us laugh, what worries us...
2021-02-0252 min
KMOLSérie B - Apoio às comunidadesAquele em que Rachel Happe lista o valor que as plataformas sociais têm para as comunidades no contexto organizacional.Rachel Happe é co-fundadora e diretora-geral da empresa The Community Roundtable.Esta é uma "dentadinha" extraída do episódio 4 da série original.Podcast KMOL em https://kmol.pt/podcast
2021-01-2503 min
BibliomaniacsBibliomaniacs épisode 105 - Des livres pour Noël ?Bonjour à tous !
Nous sommes à huit jours de Noël, et pour cette 105e émission, nous vous proposons un format spécial où nous vous conseillons chacune deux titres à offrir ou à s’offrir !
Claire : « La Veille de Noël au Pays des Merveilles » de Carys Bexington et Kate Hindley (traduction Véronique Mercier-Gallay) chez Little Urban & « Broadway Limited » de Malika Ferdjoukh à l’Ecole des Loisirs.
Eva : « Betty » de Tiffany McDaniel (traduction François Happe) chez Gallmeister & « De Sang et d’Encre » de Rachel Kadish (traduction Jean et Cla...
2020-12-1549 min
Get ReworkedWhy Communities Are the Organizational Model of the FutureEmployee motivation traditionally took one form: You do X and I pay you Y. This approach worked pretty well, up to a point. But as organizations grow in complexity so too does the work, and what is asked of the workforce. That makes such transactional incentives less effective. "There needs to be … a reason why people participate in that work other than payment," said Rachel Happe, co-founder of The Community Roundtable. Rachel believes communities create the kind of commitment that goes beyond the salary or the benefits package to inspire employees to "willingly engage rather than get fo...
2020-11-2340 min
KMOLImpulsionar e alimentar comunidades de práticaO quarto episódio do podcast KMOL foca-se na utilização das intranets e plataformas sociais corporativas para apoio à formação e dinamização de comunidades de prática.A convidada deste episódio é Rachel Happe, co-fundadora e diretora-geral na The Community Roundtable.As recomendações são: The State of Community Management 2020" produzido pela The Community Roundtable; e livro "The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation" (2020) de Timothy Clark.
2020-10-2818 min
Learning UncutEmergent Series: The Social Currency of Communities – Julian Stodd & Rachel HappeThis episode is part of the Learning Uncut Emergent series where we talk about rapidly changing business models, and how Learning and Development can support organisations to adapt. Exploring how learning professionals can emerge from disruption as relevant and effective. Julian Stodd from Seasalt Learning and Rachel Happe from the Community Roundtable discuss the intersection of culture and community and how L&D can start the tide of change. Starting with letting go of control and ego, and let communities evolve. This episode discusses the importance of community to work and life, of being first to action, an...
2020-07-201h 08
diginomicadiginomica - Episode #85 - a conversation about community with Rachel HappeRachel Happe has released the 11th edition of The State of Community Management. This gave us the opportunity to discuss a wide range of issues impacting community in a mid-COVID19 crisis
2020-05-2738 min
Association Chat PodcastThe State of Community and Its Role in SocietyI have wanted to sit down and talk with Co-Founder and Principal at The Community Roundtable, Rachel Happe (@rhappe) for years. The Community Roundtable is a company dedicated to advancing the business of community. Recently, I finally got my wish to talk with Rachel and it was everything I'd hoped it would be and more. In fact, I might have gushed a little more than usual about my conversation with her. We talked about the state of community, where community goes wrong, what companies don't understand about community, and where our own histories with community o...
2019-08-1253 min
diginomicaDiginomica Episode #65 - Den in conversation with Rachel Happe on the results of the 10th annual CR SurveyRachel Happe and Den get into a wide-ranging discussion covering the results of the 10th annual Community Roundtable and some of the big issues that community leaders are addressing. Everything from measurement difficulty through to holding raitonal business conversations and on to diversity and the problems of those who are disempowered feature in this near hour long conversation.
2019-06-1356 min
Community PulseUnder the Influencers (Ep 35)Links from the show:
The tweet that sparked the conversation:
Contemplating influence vs popularity after speaking with Marshall Kirkpatrick at the Sprinklr event yesterday. They can be almost entirely different things. I am not popular as such but people I do connect with, I influence (and vise versa). All is right in my world ❤️ -Rachel Happe
Screenshot from Sprinklr - the Top 10 DevRel influencers that Marshall shared during the recording
Sprinklr visualization that shows how the Top 10 DevRel influencers were determined, using in-group follow relationships on Twitter, with the accounts analyzed through friend of a friend indexing initiated by a...
2019-05-0746 min
Leading Learning Podcast180: Cultivating Communities with Rachel Happe of Community RoundtableWhether or not most of us are even aware of it, communities exist in practically all aspects of our lives and they can have a profound impact on learning. And, as this week’s guest, co-founder of the Community Roundtable, Rachel Happe puts it, “Communities are just-in-time learning mechanisms—they're containers of trust that scale beyond individual relationships.” That’s why it’s so important for us as learning leaders to be intentional and cultivate these within our organizations. In this episode of the Leading Learning podcast, Jeff talks with Rachel about the powerful role of communities including wh...
2019-04-0238 min
diginomicaRachel Happe - community mattersCommunity has been something of a Cinderella but Rachel Happe believes that 2019 will be a breakthrough year. Hear how she parses this long running story out. You might be surprised at some of the benefits.
2019-01-2851 min
DisrupTVDisrupTV Episode 132, Featuring Stuart Miniman, Rachel Happe, Heather WillemsThis week on DisrupTV, we interviewed Stuart Miniman, Host & Senior Analyst at theCUBE, Rachel Happe, Co-Founder & Principal at The Community Roundtable, and Heather Willems, Visual Strategist.
DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by the Constellation Executive Network: constellationr.com/CEN.
2019-01-051h 02
Connectle: Conversations on Connected Work.The Power of CommunitiesRachel Happe | Sam Johnson | Tim McDonald | Kim EnglandHosted by Sian SimpsonPart of the Building Community Series in Connected Economy
2018-05-0859 min
Crack the Customer CodeEpisode 009: Paper Bag Quotations, Rachel Happe, and Abusing Olive GardenIn this episode…
Chipotle puts quotations on cups and bags
Interview with Rachel Happe
A good Samaritan abuses the Olive Garden Pasta Pass
Chipotle’s Cup and Bag Quotations
Jeannie shares with us an interesting set of microinteractions Chipotle has invested in. She says that Chipotle has paid really good writers to write very short stories on their paper cups and paper bags.
Listen in to hear Adam and Jeannie weigh in on whether the ROI is worth the cost of the microinteraction.
Discussion begins at 1:01.
Interview with R...
2015-01-1519 min
Technology Revolution: The Future of NowBuilding a Social Community: Tell Me a Story!Social communities and storytelling. The connection? Ask the experts.Rachel Happe, The Community Roundtable: "Social communities leverage an increasingly expensive asset - people - by allowing them to work out loud, connect with more people, establish trust, and find relevant information and solutions more quickly. Our job as community sponsors is to co-create value and be the storytellers of that value. It is no longer a story about us alone, but about that collaborative journey." Sean O'Driscoll, Ant's Eye View, "Social engagement is a journey with defined stages leading to the fully engaged enterprise…Digital storytelling is a critical new co...
2012-09-1956 min
Eric SchwartzmanManaging Online Communities with Rachel HappeManaging online communities isn't always all it's cracked up to be. Sometimes, things go a little sideways.
That's just what happened to me. I have always been impressed with Rachel Happe's deep subject matter expertise in online community management.
She has invested much time and energy thinking about and helping others figure out how to actively manage online communities, even in some of the toughest, most delicate situations.
Having recently had some challenges of my own participating in a Linkedin Group set up by Kim Albee of Genoo and managed by her intern, I decided to share my situation with Rache...
2011-05-1752 minOn the Record...OnlineManaging Online Communities with Rachel Happe
Managing online communities isn't always all it's cracked up to be. Sometimes, things go a little sideways.
That's just what happened to me. I have always been impressed with Rachel Happe‘s deep subject matter expertise in online community management.
She has invested much time and energy thinking about and helping others figure out how to actively manage online communities, even in some of the toughest, most delicate situations.
Having recently had some challenges of my own participating in a Linkedin Group set up by Kim Albee of Genoo and managed by her intern...
2011-05-1752 min