Shows
The TechDental PodcastBurnout Isn't a Wellbeing Problem: It’s a Broken Operating SystemDentistry has digitised records, imaging, compliance and reporting.Yet administrative pressure has never been higher. Clinicians are more burdened, clinical capacity is quietly eroding, and burnout continues to rise.So the real question is not whether we need more technology.It’s whether we’ve designed the operating system properly.In this episode of The TechDental Podcast, Dr Randeep Singh Gill speaks with Dr Suzan Abbas about why burnout in dentistry is not primarily a wellbeing issue, but a systems design failure.Suzan is a clinician by background and now...
2026-02-2417 min
The TechDental PodcastPredictability Beats Growth: The Hidden System That Decides Who WinsEpisode Title:Predictability Beats Growth: The Hidden System That Decides Who Wins Guest: Andy Sloan Managing Director, Dental EMEA, Agilio Software LinkedIn: https://www.linkedin.com/in/andysloanned/ Company: https://www.linkedin.com/company/agiliosoftwareHost: Dr Randeep Singh Gill Founder, The TechDental Podcast www.techdental.com info@techdental.com LinkedIn: https://www.linkedin.com/in/dr-randeep-singh-gill-576580357/Dentistry does not break because it grows.It breaks because it scales without control.
2026-02-1721 min
The TechDental PodcastDentistry’s Biggest Untapped ROI LeverEpisode SummaryDentistry does not have an AI problem.It has a workflow and decision-making problem.In this episode of The TechDental Podcast, Dr Randeep Singh Gill sits down with Adam Smith, Director at Boxly AI, to unpack where most practices quietly lose revenue and why simply adding more technology rarely fixes it.Drawing on real DSO data, Adam explains why missed calls, slow response times, and fragmented lead handling are symptoms, not root causes. The real leverage comes from understanding patient workflows end-to-end, standardising decision points, and deploying AI only...
2026-02-1042 min
The TechDental PodcastAI Didn’t Fix Dentistry. Intelligence Will.AI Didn’t Fix Dentistry. Intelligence Will.How leaders cut through software noise, vendor hype, and AI confusionEpisode DescriptionThe dental industry isn’t short of AI tools.It’s short of intelligence about technology.In this episode of TechDental, Dr Randeep sits down with Andreas Augat, Founder of Viviscus Dental Partners and creator of DentAIware, the dental AI and software market intelligence platform mapping over 550 technologies across the global dental ecosystem.After a decade inside Straumann, Andreas saw the same pattern repeat itself:too ma...
2026-02-0332 min
The TechDental PodcastWhy Dental Education Is Broken And How AI Will Fix ItWhy Dental Education Is Broken And How AI Will Fix ItDental education was not designed for the world clinicians are operating in today.Clinical complexity has increased.Digital workflows are now standard.Patient expectations are higher than ever.Yet the way dentists are trained has not evolved at the same pace.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill sits down with Dr Vishal Sharma, Director of Clinical Education and Operations at Spear Education, to unpack why dentistry has a structural education...
2026-01-2729 min
The TechDental PodcastThe New Front Desk: How AI Turns Dental Admin into a Profit CentreThe New Front Desk: How AI Turns Dental Admin into a Profit CentreThe front desk is no longer just an administrative function.It is becoming one of the most powerful growth levers inside modern dental practices.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill sits down with Subhash Mishra, Managing Director UK & Ireland at Convene, to explore how AI, automation, and operational intelligence are transforming the dental front desk from a cost centre into a profit centre.Drawing on experience across consumer tech, healthcare, and large-scale...
2026-01-2043 min
The TechDental PodcastHow Bupa is Redefining Tech-Enabled DentistryEpisode TitleHow Bupa is Redefining Tech-Enabled Dentistry Episode DescriptionIn this episode of The TechDental Podcast, Dr. Randeep Gill sits down with Mark Allan, GM of Bupa Dental Care, to unpack how one of the UK’s largest dental organisations is approaching AI, data, leadership, and workforce transformation at scale.This is a rare, behind-the-scenes conversation on what actually works when deploying technology across hundreds of practices, why data maturity matters more than shiny tools, and how leadership mindset shapes the future of corporate dentistry.A must-listen for de...
2026-01-1332 min
The TechDental PodcastPeople-First AI: The Leadership Framework Behind Scalable Dental TechEpisode TitlePeople-First AI: The Leadership Framework Behind Scalable Dental TechEpisode SummaryAI adoption in dentistry is accelerating, but results remain inconsistent.In this episode of The TechDental Podcast, Dr Randeep is joined by Aleksandra Osipova, founder of Apricity Lab and former Chief AI Officer, to explore why most AI initiatives fail to scale and what leaders must do differently.This conversation focuses on people first AI, systems thinking, leadership maturity, and operational readiness. Aleksandra shares practical insights on how dental organisations can implement AI responsibly, build trust...
2026-01-0630 min
The TechDental PodcastSubscription Dentistry, AI & the Playbook for Scalable Dental GroupsEpisode TitleSubscription Dentistry, AI & the Playbook for Scalable Dental GroupsEpisode SummaryIn this episode of The TechDental Podcast, Dr. Randeep Singh Gill is joined by Matthew Hadman, Head of Dental Groups at Patient Plan Direct, to unpack what actually enables dental practices to scale into resilient, high-value groups.Matthew brings a ground-level view of consolidation, working closely with independent practices, emerging groups, and DSOs across the UK. This conversation moves beyond surface-level growth tactics and focuses on the operational foundations that determine whether scale creates leverage or chaos.
2025-12-1618 min
The TechDental PodcastThe Hidden KPI: Human Intelligence in an AI WorldEpisode SummaryIn this episode, we explore one of the most overlooked drivers of success inside dental groups: the human architecture behind the leadership team. While DSOs invest heavily in equipment, digital tools and infrastructure, very few measure the psychological and behavioural alignment of the people responsible for scaling the organisation.Soma Pirityi, Forbes 30 Under 30, VC-turned-founder and CEO of Etter Technologies, joins us to break down how psychometric AI is transforming investment decisions, organisational performance and board-level dynamics. With over 10,000 startup teams analysed and 150 top-tier investors interviewed, Soma exposes why 70% of leadership teams are fundamentally...
2025-12-0937 min
The TechDental PodcastScaling With Clarity: AI, Culture & The New Rules Of Leadership In DentistryEPISODE SHOW NOTESTitle: AI Doesn’t Fix Chaos — It Exposes It: The Clarity Blueprint with Alexander Michael GittensIn today’s episode, global strategist and AI researcher Alexander Michael Gittens joins me to break down one of the most important truths in modern dentistry:AI doesn’t solve chaos. It multiplies it.Across 400+ organisations and billions in value created, Alexander has seen the same pattern repeat:clarity, character and culture determine whether AI accelerates performance — or exposes every weakness in your operation.This conversation goes deep into strat...
2025-12-0238 min
The TechDental PodcastAI, Data & The Future of Scalable DentistryTitle:AI, Data & The Future of Scalable Dentistry with Ross Drynan (Henry Schein One)Episode SummaryIn this episode, Ross Drynan, Head of Partnerships at Henry Schein One, joins us to break down the real mechanics of digital transformation in dentistry. After 11 years inside one of the industry’s most influential software organisations, Ross has seen thousands of practices scale, stall, and reinvent themselves. This conversation cuts through the noise and focuses on what actually drives performance: data quality, leadership, team engagement, and the right partnerships.We explore how AI is sh...
2025-11-2536 min
Dental Leaders Podcast#318 The Pivot — Randeep Singh GillWhen a slipped disc ends your dental career at its peak, what comes next? Randeep Singh Gill's story isn't about endings—it's about radical reinvention. A digital dentistry enthusiast whose career was built on precision and routine, Randeep found himself confronting an identity crisis when chronic neck pain forced him away from practice. But here's where it gets interesting: instead of retreating, he pivoted into the very thing he'd always loved but never pursued: technology. Now he's building Dental CFO, an AI-powered platform designed to give practice owners something he believes they desperately lack: clarity. From...
2025-11-191h 39
The TechDental PodcastSmarter Procurement, Stronger Practices: Inside the Dentstock RevolutionIn this episode, Dr Randeep Singh Gill sits down with Rasnaam Singh Tiwana, founder of Dentstock, to unpack how data, automation and AI are reshaping procurement, decision-making and operational efficiency in independent dental practices.Rasnaam shares the origin of Dentstock, built during the chaos of post-COVID supply chain disruption, and explains why procurement has remained overlooked for decades. He breaks down how practices routinely overspend, how small data points lead to huge operational wins, and why predictive, transparent, supplier-agnostic procurement is becoming a strategic superpower for the next generation of dental owners.This conversation goes...
2025-11-1831 min
The TechDental PodcastThe Cognitive Age of Dentistry: What Comes After Digital TransformationWhy fear something when it could be your biggest advantage? In this episode of The TechDental Podcast, Dr Randeep sits down with Sophie Lovett and Ashley King from Pearl AI, the world’s leading dental AI diagnostics company, to explore how technology is transforming patient trust, clinical accuracy, and global compliance. What You’ll Learn:How AI improves diagnostic accuracy while strengthening patient relationshipsThe critical role of trust, regulation, and transparency in AI adoptionWhy education—not resistance—is key to responsible AI integrationHow to introduce AI into your practice ethically and effectivelyThe leadership lessons behind Pearl’s global growthWhy...
2025-11-0437 min
The TechDental PodcastBonus Episode: AI, Trust, and Building Smarter Practices with Sergey OsipovDentistry is changing not only through digital tools but through a shift in how clinicians and founders think about time, trust, and technology.In this bonus conversation, Dr Randeep Singh Gill and serial entrepreneur Sergey Osipov, founder of Placy, go deeper into what AI means for the real world of practice building. Sergey draws on his experience in real estate and tech to explain how automation is transforming entire sectors, while Dr Randeep connects those lessons to the dental profession.They discuss how AI can reallocate human potential, moving team members from repetitive administrative work to...
2025-10-3119 min
The TechDental PodcastThe Human - AI Partnership Every Dental Leader NeedsAs industries built on trust begin to intersect with artificial intelligence, new questions emerge about what should be automated and what must remain human. In this episode of The TechDental Podcast, Dr Randeep Singh Gill speaks with Sergey Osipov, co-founder of Placy AI and one of Europe’s most seasoned tech entrepreneurs, to explore how automation is redefining both real estate and dentistry. Drawing on his experience building and exiting multiple companies, including a billion-dollar prop-tech IPO, Sergey explains how AI agents are changing the way businesses operate, recovering up to 30% of lost leads, improving front-desk efficiency, and creating the tr...
2025-10-2827 min
The TechDental PodcastBonus Episode: Time, AI and Building the Next Generation of Dental Leaders with Afeef HadiMost dental students are focused on passing exams. Afeef Hadi is building platforms, hosting events, and leading teams while still in his second year at King’s College London. In this exclusive TechDental bonus episode, he explains the philosophy and systems behind that output, from moving the clock off his screen to enter 12-hour deep-work sessions, to switching between Einstein’s “objective time” and Bergson’s “experiential time” to stay both productive and fulfilled.Afeef also discusses his med-tech projects, including an AI-driven ambulatory blood pressure monitor, and how these experiences inform his vision for applying AI across both the clini...
2025-10-1718 min
The TechDental PodcastHow The Young Dentist and AI Are Shaping the Next Generation of CliniciansMany dental students graduate highly skilled in clinical techniques but underexposed to the wider realities of business, technology and communication that shape modern practice. While education has advanced, too few opportunities exist for young clinicians to learn the professional and entrepreneurial skills needed to lead with confidence.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill speaks with Afeef Hadi, co-founder of The Young Dentist and one of the most promising emerging voices in UK dentistry. Now in his second year at King’s College London, Afeef is already helping students bridge the gap between de...
2025-10-1419 min
The TechDental PodcastBonus Episode: Partnerships, Compliance, and the Future of AI with Adrian DrayPartnerships in dentistry are changing. Gone are the days when suppliers could rely on trade shows to build relationships. Instead, Adrian Dray argues, practices and DSOs are now looking for visible ambassadors who represent their companies with authenticity, credibility, and commitment. Senior leaders aren’t waiting at the booths; they’re watching on LinkedIn, Facebook, and digital communities where reputation is built in real time.Adrian also explores the high-stakes world of compliance, sharing stories of ransomware attacks, “data lemons” in acquisitions, and why a risk-based approach with clear accountability protects both patient data and practice value. He warns th...
2025-10-1022 min
The TechDental PodcastThe Cloud Platform Changing How UK Dentists ScaleMany dental practices are still running on outdated systems that create bottlenecks, limit growth, and leave compliance gaps unaddressed. While technology has advanced, too many practices are left paying the ‘dental tax’ for software that was never designed with dentistry in mind.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill speaks with Adrian Dray, UK Director of Partnerships at CareStack and one of the leading voices in UK dental tech. With a career that spans group data protection at IDH, GDPR consultancy, and senior privacy leadership in the banking sector, Adrian brings a rare comb...
2025-10-0724 min
The TechDental PodcastBonus Episode: Building Trust and Simplicity in Patient Acquisition with Bogomil StoevMost dental practices talk too much about treatments and tools and too little about transformation. Patients don’t want to hear about steps or features; they want outcomes: being able to eat their favourite foods again, spending less time in the chair, and feeling confident with their smile. In this bonus episode, Bogomil Stoev shares why practices that focus on the emotional side of dentistry build stronger trust and win more patients.From AI’s role in managing reminders and scheduling, to the rising importance of reviews, online trust signals, and micro-content, Bogomil outlines what the next five to t...
2025-10-0413 min
The TechDental PodcastBonus Episode: The Real Numbers Behind Dental AI ImplementationAI-powered chatbots and voice assistants are revolutionising dental practice operations, offering a balanced approach to automation while maintaining patient care and security.In this bonus episode of The TechDental, host Dr Randeep interviews Josh Peach, founder of Thread Automations, exploring how dental practices can effectively implement AI communication tools while addressing security concerns and practical implementation strategies.What You'll Learn:- How to ensure patient data security and confidentiality when implementing AI communication tools- The "Start Small" approach to testing AI solutions in dental practices without overcommitting- Why piloting chatbots can...
2025-10-0314 min
The TechDental PodcastFrom Visibility to Trust: How AI and Strategy Drive Dental GrowthDental practices today have more tools than ever, CRMs, ads, dashboards, analytics, but many still struggle to convert visibility into real patient growth. The missing piece is strategy, not more technology.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill speaks with Bogomil Stoev, Founder of The Strategic Kreator, Co-Founder & CMO of Commenter AI, and Co-Owner of St Apolonia Dental Clinic. With a background spanning digital marketing, AI development, and hands-on clinic ownership, Stoev explains why “likes don’t buy food” and how dentists can avoid the trap of content-for-content’s-sake by building trust-first systems that act...
2025-09-3020 min
The TechDental PodcastBonus Episode: AI in Dentistry: How Planet DDS Is Using Copilot to Scale Smarter PracticesIn this bonus episode of The TechDental Podcast, host Dr Randeep speaks with Mike Huffaker from Planet DDS about the transformative impact of AI and cloud solutions in dental practice management, exploring how modern technology is reshaping operational efficiency and patient care delivery.What You'll Learn:- How to leverage AI tools like Fixr and Copilot to enhance executive productivity and streamline daily operations- The strategic approach to evaluating cloud-based dental practice management solutions beyond feature comparisons- Why dental practices need to identify core problems before shopping for technology solutions- How...
2025-09-2617 min
The TechDental PodcastFrom Reception Bottlenecks to AI Assistants: Dentistry’s Next LeapDentists are trained to treat patients, not to spend hours managing calls, emails, and repetitive questions. Yet for many practices, reception bottlenecks and missed appointments quietly drain time and revenue.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill speaks with Josh Peach, founder of Thread Automations, about how chatbots and voice bots are reshaping practice operations. From booking appointments across websites, WhatsApp, and social media to answering FAQs and triaging calls, Josh explains how automation saves costs, improves patient experience, and delivers measurable ROI. He also shares how practices can safely pilot AI, track...
2025-09-2322 min
The TechDental PodcastSystems, Shared Services, and Smart Exits: How Craig Keegan Makes Dental Practices InvestableDentists are skilled clinicians, not business operators. Yet the ability to run, scale, and exit like a business owner is often the difference between a practice that struggles to sell and one that attracts premium valuations.In this episode of The TechDental Podcast, host Dr Randeep Singh Gill speaks with Craig Keegan, founder of the Dental Exit Co-operative, about how he is helping dentists transform owner-dependent practices into truly investable businesses through standardised systems, shared services, and smart M&A strategies.What You’ll LearnWhy most dental practices fail to sell – and how to make them trul...
2025-09-1640 min
The TechDental PodcastAI, Valuations & Exit-Readiness: How Andy Acton Is Shaping the Future of Dental Practice GrowthBuying, selling, and scaling a dental practice is no longer just about clinical skill but about leadership, systems, and knowing how to prepare for the future. In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Andy Acton, Director at Frank Taylor & Associates and co-host of the Dentology podcast, about what truly drives practice value and how owners can stay competitive in a fast-changing market. Andy reframes failure as a necessary step on the path to success, highlighting how even top clinicians credit their early missteps with shaping the resilience and business acumen they...
2025-09-0934 min
Dentists Who Invest PodcastThis Is What Tech Means For Your Career As A Dentist with Randeep GillCheck if your dental practice qualifies for capital allowances here >>> https://www.dentistswhoinvest.com/chris-lonergan———————————————————————UK Dentists: Collect your verifiable CPD for this episode here >>> https://courses.dentistswhoinvest.com/smart-money-members-club———————————————————————What if the key to financial freedom isn't working harder, but thinking differently about money altogether? That's the powerful premise behind this conversation with Dr. James Martin, founder of Dentists to Invest and a pioneer in financial education for dental professionals.From an accidental entry into dentistry (thanks to a cousin's suggestion) to creating the UK's largest financial community for dentists, James shares the unconventional journey that led him to di...
2025-09-0842 min
The TechDental PodcastDentistry’s Time for Money Trap Is Broken: Here’s What Comes NextDentists are trained to treat patients, not balance spreadsheets or scale businesses. Yet the ability to understand money is often the difference between burnout and freedom.In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Dr. James Martin, founder of Dentists Who Invest and Videre Financial Planning, about how he built the UK’s leading dental finance community and is helping dentists break free from the time-for-money trap through smarter investing, financial literacy, and AI-driven tools.What You’ll Learn:- Why financial literacy is the most powerful tool for dent...
2025-09-0238 min
The TechDental PodcastWhy AI Is a Co-Pilot, Not a Competitor, in Preventive CarePreventive dentistry is entering a new era, with AI-powered diagnostics, telehealth, and data-driven tools set to redefine how patients engage with their oral health and how providers deliver care.In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Shivakumar Chandrasekaran, Co-Founder and CTO of Dentulu, about how innovations like AI-enhanced X-ray analysis, predictive analytics, and devices such as MouthCAM are helping dentists detect issues earlier, educate patients more effectively, and reduce the burden on over-stretched providers.What You’ll Learn:- Why preventive dentistry is shifting from reactive treatment to pr...
2025-08-2625 min
The TechDental PodcastThe End of Legacy Dental Software: Why Cloud Is No Longer OptionalDental technology is entering a new era, with cloud-based systems and AI-powered automation set to redefine how practices operate, scale, and deliver patient care.In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Mike Huffaker, Chief Revenue Officer at Planet DDS, about how he helped scale the company from 60 to 400 employees and transform over 13,000 dental practices with solutions like Denticon, CloudNine, and DentalOS.What You’ll Learn:- Why cloud-based dental software isn’t optional and what staying on server-based systems will cost you- How agentic AI will hand...
2025-08-1945 min
The TechDental PodcastAI Agents Are Your New Team Members: Scaling Dentistry Without HiringAI-powered automation is reshaping patient experience and operational efficiency, offering dental practices new ways to grow without adding overhead.In this episode of The TechDental Podcast, host and Founder of DentaCFO, Dr. Randeep Singh Gill speaks with Dr. Aalok Shukla, CEO and co-founder of Implement AI, about how clinics are using AI agents to reduce admin burden, boost revenue, and deliver more personalised patient care, at scale, transforming everything from call handling and patient reactivation to lead conversion, communication coaching, and digital treatment coordination.What You’ll Learn:- How to deploy AI call analysts to...
2025-08-1244 min
The TechDental PodcastWhy Traditional Impressions Are Dead: The Hidden ROI of 3D ScanningDigital dentistry technology is revolutionizing patient care and practice growth, with AI-powered scanning solutions leading the transformation of modern dental practices.In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Dr. Gina Vega, Principal Dentist at Bishopsgate Dental Care, about her journey from early adoption of digital scanning technology to becoming a leading expert in Invisalign and cosmetic dentistry, managing over 1,250 cases.What You'll Learn:- How to leverage iTero scanning technology to enhance patient communication and treatment acceptance- Why integrating AI visualisation tools can dramatically improve case...
2025-08-0532 min
The TechDental PodcastThe TechDental Podcast – How Dentists Scale with AI & Business InnovationWelcome to The TechDental Podcast – Your #1 Resource for AI, Business Growth & Innovation in DentistryMost dental podcasts talk about clinical techniques or personal stories. This one is different.I’m Dr. Randeep Singh Gill (@TechDentalPodcast), Founder of TechDental™, and I bring you a podcast designed to help dental practice owners build businesses that grow, scale, and outlast them.Every week, I sit down with:Multi-practice owners scaling 15+ locationsAI founders transforming dental operations, finance & strategyBusiness leaders driving the future of dentistryYou’ll hear real stories from the front lines:What’s working (and what i...
2025-08-0401 min
The Morning Buzz on Spice RadioCanuck Place Children's Hospice Fundraiser "Light a Life"Dr Randeep Gill Board Member and Debbie Butt Chief Communications Officer
2024-12-1612 min
HT Daily News Wrap'Won't allow child marriage as long as I am alive': Himanta Biswa Sarma | Evening NewsTop news of the day: Haryana Home Minister Anil Vij assures Assembly of CBI probe into killing of INLD State chief, 'Won't allow child marriage as long as I am alive': Himanta Biswa Sarma furious speech on Muslim marriage act, Election of Chief Minister of Pakistan's Punjab province to take place tomorrow, Dhruv Jurel, Shubman Gill see off early bumps as India take series vs England, Randeep Hooda says he locked himself up in jail to prepare for Veer Savarkar biopic
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2024-02-2604 min
This is VANCOLOUR#214 - Mayor Brenda Locke / Dr. Randeep GillBrenda Locke is the Mayor of Surrey, B.C. as elected in 2022. She is also a former BC Minister of State for Mental Health and Addictions.Dr. Randeep Gill is an Emergency Physician at Surrey Memorial Hospital.
2023-11-1022 min
The Food ProgrammeA different kind of S.W.A.T team: Food in LockdownIn 2019, Romy Gill met Randeep Singh, CEO of NishkamSWAT (Sikh Welfare & Awareness Team). 10 years previous, Randeep and his colleagues had a moment of realisation. More than 200 people in their immediate local community were living without a home. They were hidden from normal life, living beneath bridges or in refuse collection rooms. Together, they decided they could do something to help them, and they begun a project cooking hot meals and sourcing food donations. But they didn't stop there. NishkamSWAT was only in it's infancy. More than a decade on, Randeep and his central team now co-ordinate a...
2020-09-0729 minThe Food ProgrammeA different kind of S.W.A.T team10 years ago, Randeep Singh and his colleagues had a moment of realisation. More than 200 people in their immediate local community were living without a home. They were hidden from normal life, living beneath bridges or in refuse collection rooms. Together, they decided they could do something to help them, and they begun a project cooking hot meals and sourcing food donations. Their volunteer base grew and by 2012, they'd helped many of the people off the streets. But they didn't stop there. Nishkam S.W.A.T (Sikh Welfare & Awareness Team) was only in it's infancy. A decade...
2019-03-1028 min