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Ray Hespen

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Ops TalksOps TalksReimagining Maintenance: A PropTech VisionIn this episode of OpsTalks, host Andre interviews Ray Hespen, CEO of Property Meld, a company that has revolutionized maintenance operations in the PropTech space. Ray shares his journey from a mining engineering background to becoming a thought leader in the real estate technology sector. The conversation delves into the challenges of starting a business, the importance of understanding customer needs, and the operational hurdles faced as a CEO. Ray emphasizes the significance of data-driven decisions in enhancing maintenance operations and discusses the future of property management. In this episode, Ray Hespen discusses the critical aspects of property management...2025-04-2945 minThe Playbook With David MeltzerThe Playbook With David MeltzerWhy Tough Bosses Build Strong FoundersIn today’s episode, I sit down with Ray Hespen, CEO and co-founder of Property Meld, a fast-growing software company transforming how property maintenance is managed. With roots in manufacturing and a mindset shaped by lean margins and tough bosses, Ray shares how he built a platform that now serves over 730,000 rental units. We talk about conviction, leadership, and the uncomfortable truths of entrepreneurship. Ray opens up about the moments he nearly walked away and what kept him going. His journey is built on clarity, pressure, and a relentless push to create something better in one of the most es...2025-04-1017 minThe PlaybookThe PlaybookWhy Tough Bosses Build Strong FoundersIn today’s episode, I sit down with Ray Hespen, CEO and co-founder of Property Meld, a fast-growing software company transforming how property maintenance is managed. With roots in manufacturing and a mindset shaped by lean margins and tough bosses, Ray shares how he built a platform that now serves over 730,000 rental units. We talk about conviction, leadership, and the uncomfortable truths of entrepreneurship. Ray opens up about the moments he nearly walked away and what kept him going. His journey is built on clarity, pressure, and a relentless push to create something better in one of the most es...2025-04-1014 minTech Talk with 20for20Tech Talk with 20for20S3 E05: Ray Hespen, CEO of Property MeldIn this episode, Dom sits down with Ray Hespen, CEO and co-founder ofProperty Meld, to discuss how his industrial engineering background shaped his approach to multifamily maintenance. They dive into strategies for centralizing maintenance, leveraging data, and integrating AI to improve operations and resident experiences. Key topics include:How Ray’s background in manufacturing and process engineering informed Property Meld’s approach to innovating maintenance operations.Why Ray sees scattered-site portfolios as a model for maintenance optimization in multifamily.How data capture is critical for decision-making and improving technician and vendor efficiency.The emerging role of AI in...2025-02-1850 minGetting to \Getting to "Hell Yes!".Getting to Hell Yes! LinkedIn Live with Ray Hespen🎙️ Podcast Teaser for Getting to Hell Yes Featuring Ray Hespen🚀 Episode Overview: In this episode, we sit down with Ray Hespen, CEO & Co-Founder of Property Meld, to discuss how data-driven maintenance management is transforming property operations, reducing costs, and increasing resident retention in the multifamily industry.🔑 Key Takeaways🛠️ Maintenance is a Revenue Driver, Not Just a Cost Property managers often view maintenance as an expense, but Ray explains how efficient repairs and proactive management actually increase NOI and improve retention rates—turning maintenance into a strategic asset.📊 The Data Doesn’t Lie The industry has lacked data-driven...2025-02-1256 minThe Property Management ShowThe Property Management ShowResidential Property Maintenance Metrics and Improving NOI (with Ray Hespen) Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics. He was investigating what it would look like if property managers looked at maintenance from a data-driven standpoint. He was beginning to collect all the necessary data. It’s been more than a year now, and we brought him back to talk about wh...2025-01-2247 minThe Property Management ShowThe Property Management ShowResidential Property Maintenance Metrics and Improving NOI (with Ray Hespen)Ray Hespen, who is a frequent flier on The Property Management Show, joined us again to discuss maintenance metrics and how measurement improves resident satisfaction and owner NOI. The last time he was on the podcast, in late 2023, his team was just beginning to establish this concept of maintenance analytics. He was investigating what it would look like if property managers looked at maintenance from a data-driven standpoint. He was beginning to collect all the necessary data. It’s been more than a year now, and we brought him back to talk about what he’s se...2025-01-2247 minThe Profitable Property Management PodcastThe Profitable Property Management Podcast208. Mezo Acquired by PropertyMeld - The Full StoryBreaking news! 🚨 Jordan sits down with Ray Hespen, CEO & Co-Founder of Property Meld, to discuss their recent acquisition of Mezo, an AI-powered intake and triage software. What does this mean for the industry and Meld customers? How does this impact resident satisfaction, vendor efficiency, and Net Operating Income? Ray shares his vision for the future of maintenance and how property management operations data is driving this transformation. Tune in to see what's next.Quick Links:📘 Newsletter https://muela.ck.page/profile🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/)🔵 https://www.facebook...2025-01-1557 minProperty Management BusinessProperty Management Business41. Budgeting Repairs, In-House Maintenance and More, with Ray Hespen of Property MeldHow much should you tell your property owners to expect to spend on property maintenance? In this episode, you will learn how to set realistic expectations with owners and optimize your maintenance processes for lease renewals. Joining us is Ray Hespen of Property Meld to discuss maintenance costs, common mistakes property managers make, and the importance of tenant satisfaction.    Plus, hear a hilarious role-playing scenario where Marc becomes the demanding owner, putting Ray's expertise to the test.   Follow his link to see how Property Meld can help you solve your maintenance cha...2024-12-2456 minThe PlaybookThe PlaybookReinventing Home Maintenance Through Automation with Ray HespenIn today's episode, I sit down with Ray Hespen, CEO and co-founder of Property Meld, to explore his journey in building one of the fastest-growing real estate tech companies in the U.S. Ray shares his insights on fostering a culture of innovation and teamwork, as well as his vision for the future of maintenance automation. We discuss the challenges and rewards of leadership, including how to balance forward-thinking initiatives with present-day needs. Ray also reflects on how embracing a bold vision can reshape the property management experience, ultimately making home ownership less burdensome for everyone involved.2024-10-1023 minThe Playbook With David MeltzerThe Playbook With David MeltzerReinventing Home Maintenance Through Automation with Ray HespenIn today's episode, I sit down with Ray Hespen, CEO and co-founder of Property Meld, to explore his journey in building one of the fastest-growing real estate tech companies in the U.S. Ray shares his insights on fostering a culture of innovation and teamwork, as well as his vision for the future of maintenance automation. We discuss the challenges and rewards of leadership, including how to balance forward-thinking initiatives with present-day needs. Ray also reflects on how embracing a bold vision can reshape the property management experience, ultimately making home ownership less burdensome for everyone involved.2024-10-1022 minPeter Lohmann\'s PodcastPeter Lohmann's PodcastNew Findings for PM after $3B of Repairs Coordinated: Property Meld CEO Ray HespenIn this episode, I am joined by Ray Hespen CEO & Co-Founder of Property Meld.   We discuss: (00:00:00) - Intro (00:02:31) - Ray’s background and career (00:04:11) - What is correlated in your data with resident retention? (00:11:44) - Experience vs. Lease Renewal data (00:20:54) - Sponsor - PMW (00:22:57) - Property Owner churn (00:26:45) - Advice for dealing with investor churn (00:34:00) - Where do PM responsibilities begin and end in terms of property performance for the owner? (00:38:56) - Sponsor - Rentvine (00:52:11) - W...2024-09-251h 06Office Hours with David MeltzerOffice Hours with David MeltzerVan Carlson, Ray HespenVan CarlsonVan Carlson is the Founder and CEO of SRA 831(b) Admin, with over 25 years of experience in the risk management industry. He specializes in helping business owners and their trusted advisors navigate risk using the 831(b) tax code. Before founding SRA, Van successfully ran his own property and casualty firm for 15 years. His expertise and insights have made him a sought-after guest, appearing on more than 50 podcasts. Under his leadership, SRA was recognized as one of the INC 5000 fastest-growing companies in 2023.Ray HespenRay Hespen is the CEO...2024-09-1036 minOffice Hours with David MeltzerOffice Hours with David MeltzerRay Hespen, Steve Stumbris, Dustin Dunbar, Phillip SwanRay HespenRay Hespen is the CEO and co-founder of Property Meld, a maintenance automation software company. Ray and his co-founder, David Kingman, started Property Meld in 2014 to bring intelligent maintenance to the property management world. His background is rooted in the manufacturing business. As a degreed engineer, his previous roles have involved reducing operating expenses while improving quality and consistency. He has taken this operational knowledge and combined it with technology to start one of the fastest-growing real estate technology companies in the United States.Steve StumbrisSteve Stumbris...2024-08-2958 minInvesting To WinInvesting To WinAutomating Success: From Engineering to Real Estate TechPodcast Episode Title:"Automating Success: From Engineering to Real Estate Tech"Summary:In this episode, we dive deep into the world of property management automation with Ray Hespen, the CEO and co-founder of Property Meld. Ray shares his journey from a background in manufacturing to building one of the fastest-growing real estate technology companies in the United States. Listen in as we explore the challenges, triumphs, and lessons learned in automating an industry that has long relied on manual processes.Timestamps:[00:00:00] Introduction: A...2024-08-2058 minTech Nest: The Proptech PodcastTech Nest: The Proptech PodcastAdvanced Maintenance Data in Property Management with Ray Hespen, Co-founder and CEO of Property MeldThis week, I'm fortunate to be joined by fellow South Dakotan, Ray Hespen. Ray is CEO and co-founder of Property Meld, a maintenance automation software company. based in Rapid City, South Dakota.Let's start with some performance metrics from Property Meld's 2023:$723,997,461 in repairs completed8,467,099 maintenance phone calls eliminated378,082 maintenance issues prevented4.40 average resident satisfaction across all customers4,786,554 maintenance tasks automatedDuring our conversation, we discuss some of these metrics and how great communication can play such a critical role in maintenance automation. Ray breaks down the challenges of maintenance coordination and why property management needs...2024-04-2344 minTriple Win Property ManagementTriple Win Property ManagementDifferentiate Your PMC in 2024Differentiation. Everyone’s favorite buzzword. What does it really mean in 2024 and how do you achieve it specifically in the property management industry?  A lot of people have spent a lot of money trying to professionalize the experience a self-managing landlord can provide. When we discuss differentiation, we’re not talking about create a value proposition different from your nearest professional PMC. We’re talking about elevating the professional property management experience above that of self-management.    Join Second Nature’s Andrew Smallwood and Property Meld’s Ray Hespen as they dig into strategies for accomplis...2024-03-1454 minThe Curious WireThe Curious Wire#85: Maintenance KPI's - Ray Hespen CEO Property MeldSend us a textRay Hespen is the Co-Founder and CEO of Property Meld. He is on a mission destroying the old way and driving the world towards the new. Maintenance shouldn't be so hard. In this episode we dig deep into maintenance KPI's. Maintenance doesn't get enough attention. With the right KPI's you can make more money by improving your maintenance efficiency. I'm Moshe Crane connect with me on LinkedIn. My day job is the VP of Branding and Strategic Initiatives at Sage Ventures.Sage Ventures is a commercial real e...2024-03-1327 minStartup Stories from the TreehouseStartup Stories from the TreehouseThrough the Freeze: Navigating the Financial Winter - S2E1In the first episode from Season 2 you'll hear from VC, angel investors and startup CEO's about how to raise and manage capital in today's difficult environment. You'll hear investor and startup CEO perspectives on the outlook in the next few years and how you can best position your startup to thrive in this environment.Panelists:Blaine Crissman (Linkedin) - Managing Partner - Badlands CapitalJim Quinn (Linkedin)- Fund Manager - Black Hills Angel FundRay Hespen (Linkedin) - CEO - Property MeldBrigit Blote (Linkedin) - CEO - Fomeno 2024-02-1658 minThe Property Management ShowThe Property Management ShowHow Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2 In typical fashion, we ended up covering so much ground with Ray Hespen of Property Meld that we had to split our full conversation into two episodes. In Part 1, we discussed what maintenance analytics is, why it’s important, and what it can do for a property management business. This is Part 2 of […] The post How Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2 appeared first on Fourandhalf Marketing Agency for Property Managers.2023-11-1625 minThe Property Management ShowThe Property Management ShowHow Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2 In typical fashion, we ended up covering so much ground with Ray Hespen of Property Meld that we had to split our full conversation into two episodes. In Part 1, we discussed what maintenance analytics is, why it’s important, and what it can do for a property management business. This is Part 2 of […] The post How Property Managers Can Deal with Rising Costs and Labor Shortages in Maintenance with Ray Hespen – Part 2 appeared first on Fourandhalf Marketing Agency for Property Managers.2023-11-1625 minThe Property Management ShowThe Property Management ShowMaintenance Analytics with Ray Hespen – Part 1 On The Property Management Show, we recently had a conversation with Ray Hespen, the CEO and co-founder of Property Meld. We always find ourselves talking to him a lot – and about a lot. This episode is no different. We covered so much ground that we split the interview into two episodes. Here’s part […] The post Maintenance Analytics with Ray Hespen – Part 1 appeared first on Fourandhalf Marketing Agency for Property Managers.2023-11-0935 minThe Property Management ShowThe Property Management ShowMaintenance Analytics with Ray Hespen – Part 1 On The Property Management Show, we recently had a conversation with Ray Hespen, the CEO and co-founder of Property Meld. We always find ourselves talking to him a lot – and about a lot. This episode is no different. We covered so much ground that we split the interview into two episodes. Here’s part […] The post Maintenance Analytics with Ray Hespen – Part 1 appeared first on Fourandhalf Marketing Agency for Property Managers.2023-11-0935 minThe Profitable Property Management PodcastThe Profitable Property Management Podcast181: Benchmarking Maintenance Stats to Drive Investor Retention with Ray HespenIn this episode of the Profitable Property Management Podcast, host Jordan Petty interviews returning guest Ray Hespen, CEO of PropertyMeld, about his journey as an entrepreneur in the property management software industry. They discuss data, benchmarks, and best practices around property maintenance and investor retention. Ray also shares his insights on motivations, hiring for resilience, and the importance of understanding customer pain points.2023-10-1855 minStartup Stories from the TreehouseStartup Stories from the TreehouseEpisode 6: Ray HespenGet instant access to all of our podcast transcripts here: https://wildfirelabs.io/get-podcast-transcripts 2023-07-1247 minEvernest Property Management Show (Formerly 300 to 3,000)Evernest Property Management Show (Formerly 300 to 3,000)Using Technology to Power Your Property Management BusinessIn this episode, Matthew and Spencer welcome our fantastic panel line with Matthew Kaddatz, Ray Hespen, and Stephen Carrol as they discuss how to optimize your property management processes and prepare your company for sustainable growth. If you're still managing your property management business like it's 1999, it's time to revolutionize your approach with technology. In our webinar, "Using Technology to Power Your PM Business," we'll show you how to automate and streamline your processes with the latest software and tools to boost your efficiency and profitability. Don't let outdated processes hold back your company's growth...2023-06-191h 17Property Management Growth with DoorGrowProperty Management Growth with DoorGrowThe Importance Of Maintenance Analytics In Your Property Management Business With Ray HespenDo you feel confident about your current maintenance processes? Maintenance is an area where plenty of property managers struggle with client satisfaction. In this interview, Jason speaks with Ray Hespen, CEO and co-founder of Property Meld about how tracking key metrics can be an incredible way to identify areas of improvement within your maintenance process. In turn, this can improve resident satisfaction, increase owner retention, and lower maintenance costs. You'll Learn... [03:40] How Metrics Can Help You Improve Client Experience [09:35] Maintenance Analytics you Need to Pay Attention to [14:50] The Maintenance Hierarchy of...2023-06-1429 minProperty Management BrainstormProperty Management BrainstormPMB Classic Rewind: Property Maintenance Ft. Ray HespenWe have plans to relaunch Property Management Brainstorm soon with a renewed definition and a sense of purpose. Keep an eye out for that update in the form of a new podcast post. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.A property manager's handling of rental property maintenance is vital to every management company in our industry. Bob Preston has a lively discussion and suggests that "maintenance shouldn't be so hard" with his guest, CEO of Property Meld, Ray Hespen.Connect with...2023-05-1930 minEvernest Property Management Show (Formerly 300 to 3,000)Evernest Property Management Show (Formerly 300 to 3,000)Your Business Hierarchy of NeedsLet’s face it, once you begin and grow your property management business, you begin to realize there are sooo many things that need your attention! Not to mention all of the things that you haven’t discovered yet that will need your attention. In this episode, Spencer walks you through the Business Hierarchy of Needs that was discussed during the NARPM Broker/Owner conference in San Diego.  He also discusses the importance of a mastermind where you can think and solve issues with like minded people who are attempting to achieve similar results. ...2023-05-0122 minOffice Hours with David MeltzerOffice Hours with David MeltzerRockwell Felder, Gautam Mukunda, Stephen Smith, Ray HespenRockwell Felder [00:00]Rockwell (Rock) Felder is a CPA, entrepreneur, and co-founder of SquadCast. His passion for business and podcasting made it a no-brainer to make the jump from corporate accounting to the startup world co-founding SquadCast. His other interests include martial arts, coffee, and pizza.Gautam Mukunda [14:25]He’s an internationally recognized expert in leadership & innovation who often jokes that his life’s ambition is to have the world’s most confusing resume & that he’s most of the way there. He is a Research Fellow at the Harvard Kennedy School’s Center for Public...2023-04-2757 minEvernest Property Management Show (Formerly 300 to 3,000)Evernest Property Management Show (Formerly 300 to 3,000)How We Signed Up 500 Doors In JanuaryIn this exclusive webinar episode, Matthew and Spencer provide valuable insights on how to establish a robust sales team for your property management company. They are joined by industry experts Brad Larsen, Maya Madden, Jordan Muela, and Trey Schaefer, who will share their extensive knowledge and experience to help you build a killer sales and marketing team.  Discover effective strategies on how to identify suitable candidates, equip your BDMs with the necessary skills, and manage your team's performance.  Discover effective strategies on how to identify suitable candidates, equip your BDMs with the necessary skills, and ma...2023-04-241h 25Beyond Rent: Exploring Property ManagementBeyond Rent: Exploring Property ManagementAchieving Maintenance ExcellenceMaintenance continues to be a hot topic in our industry, especially in view of increasing costs and challenges in the labor market. Ray Hespen of Property Meld joins the podcast again to share his insights and introduce us to the Ladder of Maintenance Excellence—specifically, what that means, how to use it, and how data will change the way we handle maintenance in the future.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more...2023-03-2635 minTriple Win Property ManagementTriple Win Property ManagementTriple Win LIVE: AI in Property ManagementIn this Triple Win LIVE recording we bring you a panel discussion on the current state of AI in property management. Our panel of experts, Wolfgang Croskey (The Perfect Tenant), Tom McGarry (Second Nature), and Ray Hespen (Property Meld) share their insights on how you can leverage AI to improve your property management business. Throughout this episode, you’ll learn what's working right now, what's next, and what might be tougher to implement. We also dive into real-world use cases including listings, content marketing, screening, recommendation engines, leasing, maintenance, and more.  If you're a property man...2023-02-231h 00The Property Management ShowThe Property Management ShowHow to Deal with Owner Churn Welcome back to The Property Management Show. If you joined us on Part 1 of this podcast with Ray Hespen, you learned about why it’s important for property management business owners to pay attention to churn. You need to do more than pay attention – you need to measure it. We’re back to talk about how you can prevent owners from leaving in the first place. Measuring Owner Churn If you’re not measuring your churn, you don’t know how big of a problem it is. Owners have different goals. Whatever your business goa...2022-10-0631 minThe Property Management ShowThe Property Management ShowHow to Deal with Owner Churn Welcome back to The Property Management Show. If you joined us on Part 1 of this podcast with Ray Hespen, you learned about why it’s important for property management business owners to pay attention to churn. You need to do more than pay attention – you need to measure it. We’re back to talk […] The post How to Deal with Owner Churn appeared first on Fourandhalf Marketing Agency for Property Managers.2022-10-0631 minThe Property Management ShowThe Property Management ShowHow to Deal with Owner Churn Welcome back to The Property Management Show. If you joined us on Part 1 of this podcast with Ray Hespen, you learned about why it’s important for property management business owners to pay attention to churn. You need to do more than pay attention – you need to measure it. We’re back to talk […] The post How to Deal with Owner Churn appeared first on Fourandhalf Marketing Agency for Property Managers.2022-10-0631 minThe Property Management ShowThe Property Management ShowWhat Factors Affect Owner Churn? with Ray Hespen On The Property Management Show today, we’re talking with Ray Hespen, who has been here before to talk about maintenance, data, his company PropertyMeld, and the dangers of ghost maintenance requests. Today, we asked him to discuss what some of his recent data has been telling him about customer churn in the property management […] The post What Factors Affect Owner Churn? with Ray Hespen appeared first on Fourandhalf Marketing Agency for Property Managers.2022-09-2229 minThe Property Management ShowThe Property Management ShowWhat Factors Affect Owner Churn? with Ray Hespen On The Property Management Show today, we’re talking with Ray Hespen, who has been here before to talk about maintenance, data, his company PropertyMeld, and the dangers of ghost maintenance requests. Today, we asked him to discuss what some of his recent data has been telling him about customer churn in the property management industry. How Can We Describe Owner Churn? When we think about churn, we typically think about losing a customer. The property management space includes more third parties than it did 10 or 15 years ago. You’re working hard to hold o...2022-09-2229 minThe Property Management ShowThe Property Management ShowWhat Factors Affect Owner Churn? with Ray Hespen On The Property Management Show today, we’re talking with Ray Hespen, who has been here before to talk about maintenance, data, his company PropertyMeld, and the dangers of ghost maintenance requests. Today, we asked him to discuss what some of his recent data has been telling him about customer churn in the property management […] The post What Factors Affect Owner Churn? with Ray Hespen appeared first on Fourandhalf Marketing Agency for Property Managers.2022-09-2229 minThe Evernest Real Estate InvestorThe Evernest Real Estate InvestorTech-Enabled Property Maintenance with Ray Hespen, CEO of Property MeldMatthew and Gray Hall welcome Ray Hespen, CEO and founder of Property Meld, to discuss maintenance within property management. Property Meld is a property maintenance software powered by automation that increases efficiency for investors and property management companies. In this episode, we discuss… Trends Ray is seeing within the property management maintenance industry What property management owners can do to decrease their maintenance costs How Property Meld improves NOI for investors What unsuccessful property managers are doing =================================== Subscribe to our podcast and leave us a review if you enjoyed this episode! ===================================...2022-08-2935 minEvernest Property Management Show (Formerly 300 to 3,000)Evernest Property Management Show (Formerly 300 to 3,000)Tech-Enabled Property Maintenance with Ray Hespen, CEO of Property MeldMatthew welcomes Evernest Real Estate Investor host, Gray Hall, to discuss maintenance with Ray Hespen, CEO and founder of Property Meld. Property Meld is a property maintenance software powered by automation that increases efficiency for property management companies. In this episode, we discuss… Trends Ray is seeing within the property management maintenance industry What property management owners can do to decrease their maintenance costs How Property Meld improves NOI for their customers What unsuccessful property managers are doing =================================== Subscribe to our podcast and leave us a...2022-08-2236 minThe Property Management ShowThe Property Management ShowPodcast Sneak Peek: Owner Churn with Ray Hespen Meet Ray Hespen! He is the CEO and Co-founder of Property Meld. You might recognize him if you attended PM Grow Summit 2022, where he spoke about maintenance as an owner retention tool. He’ll be on the podcast talking about Owner Churn. The post Podcast Sneak Peek: Owner Churn with Ray Hespen appeared first on Fourandhalf Marketing Agency for Property Managers.2022-08-0802 minThe Property Management ShowThe Property Management ShowPodcast Sneak Peek: Owner Churn with Ray Hespen Meet Ray Hespen! He is the CEO and Co-founder of Property Meld. You might recognize him if you attended PM Grow Summit 2022, where he spoke about maintenance as an owner retention tool. He’ll be on the podcast talking about Owner Churn. The post Podcast Sneak Peek: Owner Churn with Ray Hespen appeared first on Fourandhalf Marketing Agency for Property Managers.2022-08-0802 minThe Property Management ShowThe Property Management ShowPodcast Sneak Peek: Owner Churn with Ray Hespen Meet Ray Hespen! He is the CEO and Co-founder of Property Meld. You might recognize him if you attended PM Grow Summit 2022, where he spoke about maintenance as an owner retention tool. He’ll be on the podcast talking about Owner Churn. The post Podcast Sneak Peek: Owner Churn with Ray Hespen appeared first on Fourandhalf Marketing Agency for Property Managers.2022-08-0802 minThe Profitable Property Management PodcastThe Profitable Property Management Podcast117: Hot Sauce, Hot Wings, Hot OnesWelcome, Closers! Today, you're in for a treat with this special Hot Ones themed episode featuring Ray Hespen Property Meld CEO & Co-Founder, Thad Tarkington Second Nature CEO & Co-Founder, Phil Owen OnSight PROS CEO – and hot sauce. Can we take the heat? Find out as we battle the sauces while breaking down working remote, running a business and how soon is too soon to drink the milk. "So i'm just going to say, that does not taste good." - Phil OwenFollow:Ray Hespen              Thad Tarkington                  Phil Owen Visit:Property Meld2022-06-2953 minInside the Wolf’s Den an Entrepreneurial Journey with Shawn and Joni WolfswinkelInside the Wolf’s Den an Entrepreneurial Journey with Shawn and Joni Wolfswinkel111. Level UpIn today’s episode, Shawn and Joni interview successful tech startup entrepreneur Ray Hespen. Ray is the co-founder and CEO of Property Meld. After starting from a basement in 2015 and then moving to a local incubator, and now with building a 14,000 square foot in downtown Rapid City, South Dakota, Ray has evolved Property Meld into the leading software company that focuses on maintenance for the property management industry. The three skilled business entrepreneurs discuss how they recruit and develop high-functioning staff members. They also share their self-development strategies and how their commitment to personal growth enabled them to achieve le...2022-06-1500 minBeyond Rent: Exploring Property ManagementBeyond Rent: Exploring Property ManagementNavigating the Labor ShortageOne of the most common concerns among business leaders is hiring and retraining good people. This topic has received renewed attention amid ongoing employment challenges. Across all industries, labor shortages are having a huge impact on how companies operate and grow. Ray Hespen of Property Meld joins the podcast to share his insights and suggestions for improving your recruitment and retention process.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Ray He...2022-06-0530 minBeyond Rent: Exploring Property ManagementBeyond Rent: Exploring Property ManagementFinding Opportunities By Reducing Maintenance CostsAs a property manager, you have ample responsibilities but limited time and resources. Understanding where to focus your time and energy is key to building a successful operation. One of the greatest ways for property managers to attract more owners—regardless of portfolio size—is to drive down maintenance costs. On this episode of Beyond Rent, Ray Hespen of Property Meld joins the conversation to share his insight into how to quickly and easily reduce the cost of maintaining assets.Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connec...2021-11-0737 minThe Property Management Mastermind ShowThe Property Management Mastermind ShowConversation with Ray Hespen from Property MeldOn this episode of the Property Management Mastermind Podcast Brad is joined by Ray Hespen of Property Meld where they talk about turning property owners into investors, how much money you can make with in house maintenance, and learning what to outsource.  2021-08-0653 minThe Property Management ShowThe Property Management ShowHow Remote Work Is Impacting Property Management Maintenance | Part 2 Summary: The Property Management Show is back this week to continue our conversation with Ray Hespen of Property Meld. In the last episode, we talked about property management maintenance trends and increasing costs. Today, we’re mostly talking about how property managers can position themselves to have effective conversations with owners about maintenance. Key Takeaways: […] The post How Remote Work Is Impacting Property Management Maintenance | Part 2 appeared first on Fourandhalf Marketing Agency for Property Managers.2021-06-0330 minThe Property Management ShowThe Property Management ShowHow Remote Work Is Impacting Property Management Maintenance | Part 2 Summary: The Property Management Show is back this week to continue our conversation with Ray Hespen of Property Meld. In the last episode, we talked about property management maintenance trends and increasing costs. Today, we’re mostly talking about how property managers can position themselves to have effective conversations with owners about maintenance. Key Takeaways: […] The post How Remote Work Is Impacting Property Management Maintenance | Part 2 appeared first on Fourandhalf Marketing Agency for Property Managers.2021-06-0330 minThe Property Management ShowThe Property Management ShowHow Remote Work Is Impacting Property Management Maintenance | Part 2 Summary: The Property Management Show is back this week to continue our conversation with Ray Hespen of Property Meld. In the last episode, we talked about property management maintenance trends and increasing costs. Today, we’re mostly talking about how property managers can position themselves to have effective conversations with owners about maintenance. Key Takeaways: […] The post How Remote Work Is Impacting Property Management Maintenance | Part 2 appeared first on Fourandhalf Marketing Agency for Property Managers.2021-06-0330 minThe Property Management ShowThe Property Management ShowHow Remote Work Is Impacting Property Management Maintenance | Part 1 Summary: It’s been a year since we had Ray Hespen, co-founder and CEO of PropertyMeld on The Property Management Show podcast to talk about COVID-19 and its impact on property management maintenance. The last time he was with us, we discussed ghost maintenance – the idea that all these tenants were at home with […] The post How Remote Work Is Impacting Property Management Maintenance | Part 1 appeared first on Fourandhalf Marketing Agency for Property Managers.2021-05-2020 minThe Property Management ShowThe Property Management ShowHow Remote Work Is Impacting Property Management Maintenance | Part 1 Summary: It’s been a year since we had Ray Hespen, co-founder and CEO of PropertyMeld on The Property Management Show podcast to talk about COVID-19 and its impact on property management maintenance. The last time he was with us, we discussed ghost maintenance – the idea that all these tenants were at home with […] The post How Remote Work Is Impacting Property Management Maintenance | Part 1 appeared first on Fourandhalf Marketing Agency for Property Managers.2021-05-2020 minThe Property Management ShowThe Property Management ShowHow Remote Work Is Impacting Property Management Maintenance | Part 1 Summary: It’s been a year since we had Ray Hespen, co-founder and CEO of PropertyMeld on The Property Management Show podcast to talk about COVID-19 and its impact on property management maintenance. The last time he was with us, we discussed ghost maintenance – the idea that all these tenants were at home with […] The post How Remote Work Is Impacting Property Management Maintenance | Part 1 appeared first on Fourandhalf Marketing Agency for Property Managers.2021-05-2020 minThe Profitable Property Management PodcastThe Profitable Property Management Podcast100: Riding in Rough Waters w/ Ray HespenRaymond and Jordan riff on the state of the industry, growth challenges and everything in between. 2021-03-191h 50The Property Management ShowThe Property Management ShowHandling Property Management Maintenance During and After a CrisisOn this week’s episode of The Property Management Show, we have invited the co-founder and CEO of Property Meld to talk to us about the subject everyone’s talking about – COVID-19. Ray Hespen is specifically discussing what’s happening with property management maintenance right now and what we can expect and prepare for once this pandemic […] The post Handling Property Management Maintenance During and After a Crisis appeared first on Fourandhalf Marketing Agency for Property Managers.2020-04-2343 minThe Property Management ShowThe Property Management ShowHandling Property Management Maintenance During and After a CrisisOn this week’s episode of The Property Management Show, we have invited the co-founder and CEO of Property Meld to talk to us about the subject everyone’s talking about – COVID-19. Ray Hespen is specifically discussing what’s happening with property management maintenance right now and what we can expect and prepare for once this pandemic […]2020-04-2343 minThe Property Management ShowThe Property Management ShowHandling Property Management Maintenance During and After a CrisisOn this week’s episode of The Property Management Show, we have invited the co-founder and CEO of Property Meld to talk to us about the subject everyone’s talking about – COVID-19. Ray Hespen is specifically discussing what’s happening with property management maintenance right now and what we can expect and prepare for once this pandemic […] The post Handling Property Management Maintenance During and After a Crisis appeared first on Fourandhalf Marketing Agency for Property Managers.2020-04-2343 minReal Estate HackersReal Estate HackersE20: Modern Maintenance Maneuvers to Less Tenant Turnovers with Ray HespenWith a background in operations, a now process driven Ray Hespen built Property Meld to create a measurable process for maintenance repairs which directly leads to less tenant turnover. Property Meld automates the process from when a maintenance request is received to the final opinions of the tenants themselves. Join us to learn the unknown ways Property Meld fulfills evolving tenant desires and what modern conveniences are to come. Reference links: www.PropertyMeld.com2019-10-1750 minProperty Management BrainstormProperty Management BrainstormEpisode 22: A Better Way To Handle Rental Property Maintenance, Featuring Ray Hespen of Property MeldRental property maintenance is no small issue and is typically a challenging aspect for property owners, property management companies, or tenants. Bob’s guest on this episode wants to help drive the world towards the new and believes that "maintenance shouldn't be so hard". On today’s episode, co‐founder and CEO of Property Meld, Ray Hespen joins Bob for a conversation about the importance of well-managed and effective property maintenance. It is important to understand that the people who rent properties are doing so in part because they don’t want the headaches that come with owning a...2019-10-0332 min