Shows
Catalyst Pharmacy PodcastFrom Burnout to Breakthrough – Devan Conley’s Journey in Pharmacy & Recovery | Catalyst Pharmacy Podcast Episode 139Nearly 9 in 10 pharmacists are at a high risk of burnout, but how do affected pharmacists find a path forward? In this episode, we sit down with Devan Conley, Pharmacist at TrueCare Pharmacy in Concord, NC, to find out firsthand. Devin discusses his journey with burnout—which crept up during COVID and kept on for years, culminating in a struggle with prescription misuse. But, more importantly, Devan shares how he recovered, and how that recovery reshaped the way that he approaches life and pharmacy alike. Today, Devan is a pharmacist at a 340B pharmacy inside a federally qualified health center, la...
2025-08-131h 01
Catalyst Pharmacy PodcastScaling Specialty Care with Lori Maraist | Catalyst Pharmacy Podcast Episode 138Specialty pharmacy is one of the most critical areas of care—especially for patients with complex and chronic conditions—but scaling the business isn’t always easy. In this episode, Lori Maraist shows how pharmacists can do both. Lori, the Chief Operating Officer at Professional Arts Specialty Pharmacy, shares how she scaled her team from a small operation to a nationally recognized pharmacy with over 100 employees. She dives into how to carve out niches in specialty care, build a strong culture across a large team, and hire intentionally in high-stakes clinical environments. Whether you’re already in the specialty sector o...
2025-07-3053 min
Catalyst Pharmacy PodcastReforming Pharmacy from the Inside Out with Dared Price | Catalyst Pharmacy Podcast Episode 137What does it really mean to question the status quo? This week, we’re sitting down with Dared Price, a pharmacy owner who’s taking PBM reform from South Kansas all the way to Capitol Hill. Dared’s resumé is extensive: he’s started multiple pharmacies, built impressive clinical programs, and created a transparent PBM model that helped over 100 employer groups cut prescription costs. Lately, though, he’s turned his attention to PBM reform—and he’s already making waves: speaking at the White House, meeting with the Federal Trade Commission, and pushing for legislative change in the highest offices. In this e...
2025-07-1454 min
Catalyst Pharmacy PodcastWorkflow Wins: Pharmacy Efficiency & Immunization Growth with Rannon Ching | Catalyst Pharmacy Podcast Episode 136Live from the Connect 2025 conference, PioneerRx superuser Rannon Ching shares how he and his pharmacy team are tackling new opportunities in the industry—all by getting their workflow right. He discusses how Texas legislation is opening doors, how you can leverage your team (and residents) to create new programs, and most importantly, how you can make practical workflow fixes to implement those programs. He also talks all things immunizations, organizations, and why pharmacy websites matter more than you think. If there’s one takeaway from Rannon, it’s this: When you free up workflow, you make space for everything else tha...
2025-06-3056 min
Catalyst Pharmacy Podcast20,000 Voices, One Mission: Fight for Pharmacy Reform with Benjamin Jolley | Catalyst Pharmacy Podcast Episode 135If there’s one name to know in the fight for PBM reform, it’s Benjamin Jolley. As Co-Founder of Apex Consulting and Senior Fellow at the American Economic Liberties Project, Ben has spent years exposing what’s been broken in the pharmacy system—and what can still be fixed. Most recently, he addressed 20,000 attendees at a rally in Salt Lake City to advocate for Breaking Up Big Medicine (breakupbigmedicine.com). This week, Ben joins us on the Catalyst Pharmacy Podcast to talk about all things advocacy, legislation, and fighting for what’s right from the front lines of the pharmac...
2025-06-1655 min
Catalyst Pharmacy PodcastThe Big Beautiful Bill: Medicaid Cuts, PBM Reform, & State-Level Wins | Catalyst Pharmacy PodcastTrump’s Big Beautiful Bill is making headlines—and it could change the game for independent pharmacy forever. In this episode of the Catalyst Pharmacy Podcast, Mark and Josh break down what’s inside the sweeping budget bill passed by the U.S. House, including a national ban on spread pricing and a push for fair, transparent Medicaid managed care reimbursements. They dig into how these changes could impact independent pharmacies in states like Texas, Arkansas, and Iowa, and how advocacy is paying off in a big way. 00:00 – Big Beautiful Bill Act Overview 00:43 – Medicaid Cuts & Work Requirements 03:38...
2025-06-0228 min
Catalyst Pharmacy PodcastCatalyst Pharmacy Survival Guide II: Mastering Cash Pricing, Medical Billing, and Margin ControlIn this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less. 00:31 – Joey Chamberlain on balancing care and business survival 03:14 – Should you pay for a pricing solution? Why time is money 04:08 – Parker Baro on delegation, priorities, and busines...
2025-05-0725 min
Catalyst Pharmacy PodcastEmpowering Pharmacy Technicians: New Paths, New Possibilities with Meredy Ayers | Catalyst Pharmacy Podcast Episode 134What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing in technicians’ growth. Because when you bet on your people, they become your biggest advantage. 00:00 – Introduction to Meredy Ayers 02:34 –...
2025-04-3045 min
Catalyst Pharmacy PodcastScaling Smarter: Inside Gifthealth’s High-Velocity Pharmacy Model with Amy Edzkowski & Erin Simmons | Catalyst Pharmacy Podcast Episode 133What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth, handling hiring surges, and maintaining personalized patient care in a fast-paced business model. If you want to thrive in pharmacy’s fast lane, don’t miss thi...
2025-04-2337 min
Catalyst Pharmacy PodcastCatalyst Pharmacy Journeys I: Teaching, Teaming Up, and Taking OwnershipFour pharmacy leaders. Four different journeys. In this episode, we revisit the real paths people take into pharmacy — and the impact they’re making in their communities. Matt Binder shares how he grew from single-store owner to multi-store operator with support from Cascadia Pharmacy Group. Marcus Howard talks about leaving teaching to open a pharmacy focused on inclusion in St. Louis. Lacy Epperson explains how she’s expanding clinical services in rural Missouri. And Bill Osborn offers insight into multigenerational ownership, mentorship, and what it means to serve a community. Together, these leaders show the passion and purpose behind indepe...
2025-04-1633 min
Catalyst Pharmacy PodcastGrit, Growth, and Great Systems with Joe Williams | Catalyst Pharmacy Podcast Episode 132Joe Williams didn’t take the traditional route to pharmacy ownership, and he wouldn’t have it any other way. In this episode of the Catalyst Pharmacy Podcast, Joe breaks down how he hustled his way into the industry and turned late nights, second jobs, and a foreclosure flip into the foundation of his multi-location pharmacy business. He walks us through the strategies and systems that helped him grow his first store 12x — without sacrificing patient care or company culture. Along the way, Joe shares the lessons he's learned about leadership and how relentless grit can turn obstacles into opport...
2025-04-091h 21
Catalyst Pharmacy PodcastRedSail Unscripted: Investments That Are Transforming Pharmacy with Josh Howland & Andy Maurer | Beyond the Scripts PodcastFrom big dreams to big plans: Andy Maurer and Josh Howland share how RedSail Technologies is building real-world solutions that are impacting the industry. On this episode of Beyond the Scripts, Josh and Andy break down their strategy for growing RedSail’s pharmacy technology ecosystem — from PMS platforms to merchant services — and how private equity investment is driving that growth. They also tackle major industry challenges, from disrupting e-prescribing monopolies to creating new revenue opportunities for pharmacies in 2025. Tune in to learn what’s next for pharmacy technology and, more importantly, what it means for your business.
2025-04-0258 min
Catalyst Pharmacy PodcastPrescription for Change: Pharmacy Advocacy and Innovation with Theresa Tolle | Catalyst Pharmacy Podcast Episode 131What if the future of healthcare was shaped by those who know it best – pharmacists? In this episode, we sit down with Theresa Tolle, Owner of Bay Street Pharmacy, to discuss how independent pharmacists are working to change the industry from the inside out. Theresa draws on her experiences as an independent owner and former APhA President to reflect on the past, present, and future of pharmacy. We dive into the latest updates in PBM legislation, opportunities for accreditations, and best strategies for administering (and billing) clinical services. We also discuss the importance of advocacy and how you can ma...
2025-03-1951 min
Catalyst Pharmacy PodcastRedSail Unscripted: Software Changes, Vouchers, AI, and More with Josh Howland | BTS Episode 68What burning questions do RedSail customers have about the future of pharmacy? In this special episode of Beyond the Scripts, we put Josh Howland in the hot seat to discuss the industry’s most pressing issues. Josh talks about the evolution of PioneerRx, RedSail’s multi-PMS strategy, and the benefits of the PowerLine switch. He also explains how RedSail plans to help pharmacies stay profitable, even amid the rise of expensive medications like GLP-1s, and his cautious approach to integrating AI into pharmacy technology. Outside of the software, Josh dives into industry-specific challenges, like transparent pricing, manufacturer voucher progr...
2025-03-121h 05
Catalyst Pharmacy PodcastBuilding Life Through Pharmacy with Hashim Zaibak | Catalyst Pharmacy Podcast Episode 130“Hayat” is the Arabic translation of “life,” and Hayat Pharmacy Founder and CEO Hashim Zaibak has made it his mission to breathe new life into independent pharmacy. In this episode of the Catalyst Pharmacy Podcast, we sit down with Hashim to discuss his journey from chain supervisor to independent owner. What started as a single location in Milwaukee has grown into an empire of over 20 pharmacies — all while keeping patient care at the heart of the business. We talk all things team building, revenue opportunities, and how Hashim is empowering the next generation of pharmacy entrepreneurs. New and experienced owners: you...
2025-03-0547 min
Catalyst Pharmacy PodcastCatalyst Pharmacy Survival Guide I: Financial Foundations & ComplianceIn this exciting new segment of our Rewind series, we're crafting a Pharmacy Survival Guide that only Catalyst can deliver. These thoughtfully designed multi-part podcasts look back at previous episodes of Catalyst and Beyond the Scripts to explore fundamental areas in pharmacy that will enhance your professional growth. Part 1 of the survival guide focuses on financial foundations & compliance, featuring valuable advice and fresh insights from our previous guests Brad Gallagher, Shahida Choudhry, and Greco De Valencia as they break down critical topics ranging from the importance of working capital in pharmacy transactions to identifying legal blind spots in regulatory...
2025-02-2647 min
Catalyst Pharmacy PodcastBreaking New Ground in Memory Care with Amina Abubakar | Catalyst Pharmacy Podcast Episode 129Book Your Hotel for Connect 2025: https://redsail.us/3Q2y4Lt
Amina Abubakar returns to the Catalyst Pharmacy Podcast, as she shares how restructuring her organization led to new growth and introduces GUIDE, a Medicare initiative transforming community pharmacies into brain health hubs. As the only community pharmacy-focused model among 390 selected sites, GUIDE reimagines how pharmacies support memory care patients and their families. Tune in to learn more about the evolving pharmacy practice, innovative healthcare delivery, and making a meaningful global impact.
0:00 - Introduction & Guest Welcome
3:22 - Team Growth & Organizational Tr...
2025-02-0544 min
Catalyst Pharmacy PodcastPharmacy Technology in 2025: PBM Reform, M3P, and AI Integration | Catalyst Catch-UpIn this edition of Catalyst Catch-Up, hosts Mark Bivins and Josh Howland explore what’s in store for pharmacy technology in 2025. Tune in as they discuss the latest on PBM reform legislation, the rollout of new copay smoothing requirements, and their vision for pharmacy management systems in the new year. All this and more in this edition of Catalyst Catch-Up.
0:00 - PBM Reform Discussion
05:30 - M3P Copay Smoothing Implementation
10:29 - 2025 Vision for Pharmacy Management Systems
19:03 - AI and Automation in Pharmacy
23:52 - Prescribables
Hosted B...
2025-01-2930 min
Catalyst Pharmacy PodcastTransform Healthcare Through Functional Medicine with Michael Muñiz | Catalyst Pharmacy Podcast #128In this eye-opening episode, pharmacist Michael Muñiz shares how he's transforming healthcare through functional medicine at his Texas pharmacy. Drawing from years of experience, Michael breaks down how he works with physicians, analyzes advanced biomarkers, and helps patients find root causes of their health issues rather than just treating symptoms. From reversing chronic conditions to optimizing hormones, he reveals the practical ways pharmacists can expand their practice beyond traditional pharmacy care, offering valuable insights on how looking at the body's foundation - from genetics to nutrition - can lead to better patient outcomes.
0:00 I...
2025-01-221h 15
Catalyst Pharmacy PodcastPharmacy Innovation That Actually Works with Kara Benson | Catalyst Pharmacy Podcast Episode 127Step inside Lewis Drug's innovative pharmacy model where retail meets long-term care. Director Kara Benson reveals how they're combining local presence with centralized operations to transform patient care, streamline facility relationships, and build stronger communities. Learn practical insights on workflow management, facility partnerships, and adapting to healthcare's evolving landscape.
0:40 - Intro & Lewis Drug's Background
5:37 - The Power of Local Community Presence
7:52 - Building Strong Facility Relationships
14:10 - Managing the Hub & Spoke Model
19:19 - EMR Integration & Technology Focus
26:25 - Future Strategy: Transitions of Care
2025-01-1530 min
Catalyst Pharmacy PodcastLTC Pharmacy Matters Now More Than Ever with Rebecca Snead | Catalyst Pharmacy Podcast Episode 126With more Americans aging at home than ever before, discover why 52% of independent pharmacies are expanding into LTC services. From legislative battles to technological innovation, Rebecca and host Mark Bivins discuss the role pharmacists play in addressing the senior care crisis. Learn how AI, remote monitoring, and changing patient preferences are reshaping the future of healthcare delivery, and why baby boomers are driving the shift toward home-based care services.
00:00 - Intro, We’re live!
00:53 - Rebecca's background and journey to NCPA
03:01 - NCPA's renewed focus on LTC
09:45 - Legislative priorities and advocacy efforts
12:51 - Deep dive: LTC at Home
20:42...
2025-01-0822 min
Catalyst Pharmacy PodcastIndependent Pharmacy Challenges and Innovations in 2024 | Catalyst RewindJoin us for a look back at independent pharmacy's transformative year in 2024. Our guests discuss how the industry evolved beyond traditional dispensing, embraced new revenue streams, and established itself as a premium healthcare service. From innovative clinical services to creative business solutions, discover how independent pharmacies adapted and thrived in an ever-changing healthcare landscape.
Guests Include:
00:06 - RedSail Acquiring BestRx | Catch-Up
04:06 - Optimistic Outlook on Pharmacy | EP 121
09:18 - Independent But Not Alone | BTS 60
13:43 - Tackle Pharmacy Accounting | Ep 109
16:22 - Multiple Locations, One Purpose | Ep 119
2024-12-1852 min
Catalyst Pharmacy PodcastPharmacy Protection Playbook: From Contracts to Compliance with Brad Gallagher and Shahida Choudhry | Beyond the Scripts Podcast Episode 65In this episode of Beyond the Scripts, host Will Tuft sits down with Brad Gallagher and Shahida Choudhry to explore critical legal considerations often overlooked by pharmacy owners. From contract negotiations to employee management and digital presence guidelines, this is an episode you don’t want to miss. Tune in to hear about hard-learned lessons about common legal pitfall to ensure your pharmacy’s legal health.
0:00 - Introduction and NCPA event discussion
4:03 - Legal blind spots in regulatory compliance
13:32 - Employee hiring and background check considerations
29:43 - Contract negot...
2024-12-1159 min
Catalyst Pharmacy PodcastGrowing Your Independent Pharmacy's Impact Through Marketing | Catalyst RewindLearn proven marketing strategies to help your independent pharmacy thrive! From building patient relationships to digital presence, discover how to stand out in your community and grow your pharmacy business. In this episode, learn how to implement customer engagement strategies, enhance your pharmacy’s digital presence, build lasting patient relationships, and more!
Guests Include:
00:10 - Creating Your Pharmacy Puzzle - Beyond the Scripts Episode 61
07:27 - Feeding Your Beast - Catalyst Episode 118
13:32 - Different Levels of Digital Presence for Pharmacies - Catalyst Episode 113
20:08 - Approach to Doctor/Pre...
2024-11-2726 min
Catalyst Pharmacy PodcastBuild a Sustainable Pharmacy Future with Doug Hoey | Catalyst Pharmacy Podcast LIVE at NCPALive from NCPA's Annual Convention, Doug Hoey discusses Walgreens announcing major store closures, validating years of warnings about unsustainable economics. Join Doug and host Josh Howland as they go over promising developments in pharmacy services, PBM reform progress, and practical implementation strategies. Tune into this live recording of the Catalyst Pharmacy Podcast as they both offer critical analysis and a forecast for the industry’s future.
0:29 - NCPA Convention Overview & Updates
01:21 - Walgreens Closures & Industry Impact
07:22 - Future of Pharmacy Payment Models
11:48 - Three Keys to Success (Scale, Pay...
2024-11-1324 min
Catalyst Pharmacy PodcastInside RedSail Technologies’ Acquisition of BestRx with Hemal Desai | Catalyst Catch-UpFor nearly four decades, BestRx has been the pharmacy software of choice for many generations of independent pharmacies. It's easy-to-use and intuitive features make it simple for pharmacies to operate their business, their way. Earlier this year, RedSail Technologies announced its acquisition of BestRx, paving a new way for industry excellence and innovation. On this edition of Catalyst Catch Up, join host Mark Bivins and President of BestRx Hemal Desai as they discuss the software’s beginnings, RedSail Technologies’ acquisition, and a healthy dose of Prescribables.
0:00 - Intro, the BestRx Origin Story
16:20 - Insi...
2024-10-2327 min
Catalyst Pharmacy PodcastThe Future of LTC Pharmacy is At Home with Lindsay Dymowski | AmplifyLTC Episode 1The future of independent pharmacy has never been brighter, and the long-term care sector is a shining example of why. On the very first episode of the Amplify Long-Term Care Pharmacy Podcast, join host Frances Nahas as she discusses the ins and outs of at-home care with Lindsay Dymowski. As Cofounder and President of the Long Term Care at Home Network, Lindsay knows firsthand that quality patient care starts with the home. In this episode, learn about the growing world of LTC pharmacy, how your independent pharmacy can provide LTC services, and how you can make a big splash...
2024-08-0830 min
Catalyst Pharmacy PodcastTransform Your Pharmacy Website with Storbie | Catalyst Pharmacy Podcast Episode 113Making a pharmacy website has just become easier than ever. RedSail Technologies is proud to announce a strategic partnership with Storbie a prominent New Zealand-based website platform, to introduce RedSail Websites – a website solution tailored specifically for community pharmacies. In this week’s episode of the Catalyst Pharmacy Podcast, join host Mark Bivins and special co-host Holly Schuetz as they welcome New Zealand’s very own Sam Howarth and Shane Bartle of Storbie in. Tune in to learn about the power of pharmacy
Hosted By: Mark Bivins, SVP of Sales | Holly Schuetz, Director of Product...
2024-04-1752 min
Catalyst Pharmacy PodcastCost Plus Models, Growth Margins, and RedSail’s New Payment Solution | Catalyst Rewind Episode 18Times are changing in the pharmacy industry. Whether we’re talking about PBM reform, the rise of cost-plus models, or new ownership journeys, there’s always something new to talk about in the pharmacy realm. In this edition of Catalyst Rewind, we take a look back at some of our favorite conversations of this (relatively) new year. From RedSail’s Rx Cash+ to the minutiae of profit margins, there’s something for everyone here. Guests include:
0:00 - Scotty Sykes, EP 109
3:17 - Lacy Epperson, BTS EP 55
8:38 - Bill Osborn, EP 111
15:01 - Cynthia F...
2024-03-2728 min
Catalyst Pharmacy PodcastHow RedSail's RxCash+ Can Transform Your Pharmacy's Profits | Beyond the Scripts Episode 56Your pharmacy’s next money maker is just a few clicks away. RedSail Technologies’ RxCash+ can provide your pharmacy with data-driven cash pricing using AI and tailored pricing algorithms, driving incremental value for your pharmacy and savings for your patients. But don’t take our word for it: RedSail’s Terri Albarano and Joey Chamberlain, President and CEO of Cheek and Scott Drugs, go in-depth as to what RxCash+ can do for your pharmacy. In this jam-packed episode, learn how Joey’s pharmacy financials elevated thanks to RxCash+. All this and more in this episode of the Beyond the Scripts Po...
2024-03-1357 min
Catalyst Pharmacy PodcastCatalyst Rewind EP 9 - Embracing New Pharmacy TechnologyTechnology makes the world go round. It touches every part of pharmacy life, from how you process prescriptions to how you communicate with your patients. Be ahead of the digital curve by embracing the latest and greatest in pharmacy technology and automation. Whether you want to learn about the growing role of artificial intelligence, how to better safeguard your patient’s information, or the future of pharmacy automation, this one is for you. Featured Guests include:
Natalie Wilcox, VP of Marketing & Operations at Medtel Communications \
Eileen Jordan, Customer Success Implementation Manager at Therigy - EP 87
2023-06-2845 min
Catalyst Pharmacy PodcastEP83 - The Pharmacy Forecast With NCPA + RedSailEver find yourself wondering what the future of pharmacy holds? This week, NCPA CEO Doug Hoey looks into his crystal ball and considers what’s to come for pharmacy. First, we discuss the state of PioneerRx, RedSail, and TransactRx — from customer support to rumors of selling the company. Then, we talk about what’s in the works for the industry, including specialty pharmacy, payor partnerships, and DIR fee reform. Finally, we explain what you can do to brave the sunny days (and the storms) of this pharmacy forecast.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Direct...
2022-12-141h 03
Catalyst Pharmacy PodcastEP79 - Two Great Minds Behind TransactRx With Jack Guinan & Andrea SeratteTransactRx is the latest and greatest technology in medical billing — and now, it’s part of the PioneerRx family. This week, we sit down with TransactRx’s CEO and Executive Vice President to learn all about the cross-benefit platform, its recent RedSail acquisition, and what it means for PioneerRx pharmacies, right from the minds behind it. Get ready to expand your services (and get paid for it) with the help of TransactRx.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guests: Jack Guinan, CEO of TransactRx | Andrea Seratte, EVP of TransactRx
...
2022-10-1248 min
Catalyst Pharmacy PodcastEP78 - Part 2: Tough Questions. Honest Answers. With NCPA & RedSailYou asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medical billing. Plus, we get an inside look at PioneerRx’s upcoming platform, which will change the way you do business. You won’t want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Dire...
2022-09-2845 min
Catalyst Pharmacy PodcastEP78 - Part 1: Tough Questions. Honest Answers. With NCPA & RedSailYou asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, releasing 9/28, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medical billing. Plus, we get an inside look at PioneerRx’s upcoming platform, which will change the way you do business. You won’t want to miss this one.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivin...
2022-09-2138 min
Catalyst Pharmacy PodcastEP64 - In the Hot Seat With NCPA CEO Doug HoeyIt’s been a year and a half since the RedSail/PioneerRx acquisition, and change has happened fast. But is that change for better or for worse? NCPA CEO Doug Hoey returns to the Catalyst Pharmacy Podcast to ask RedSail CEO, Kraig McEwen, and PioneerRx Executives, Jeff Key and Marsha Bivins, the hard-hitting questions. Check in on the acquisition, hear feedback from real users, and find out what the future holds for PioneerRx pharmacies. No question is off-limits.
Hosted By: Doug Hoey, CEO of NCPA
Guests: Kraig McEwen, CEO of RedSail Technologies | Jeff Key, President of...
2022-04-131h 06
Catalyst Pharmacy Podcast45 - Getting to Know the RedSail Board With Ted Frank and Steve Lawrence🎧 RedSail Technologies board members Ted Frank and Steve Lawrence join the podcast along with familiar faces Jeff Key and Kraig McEwen. Get to know the pharmacy visionaries behind the team at RedSail and the wide-ranging careers that have led them here. The guys talk about pharmacy throughout the past, present, and future, and how technology has changed along the way. As Steve Lawrence says, “If your pharmacy is the same as it was 5 years ago, you may not be here 5 years from now.”
🎙 Hosted By: Jeff Key, President of PioneerRx | Kraig McEwen, CEO of RedSail Technologies
Guests: Te...
2021-09-2256 min
Catalyst Pharmacy Podcast44 - Part 2: Bringing Independents Together Through Technology With NCPA CEO Doug Hoey🎧 We’re back for Part 2 of the check-in on the PioneerRx + RedSail merger, led by NCPA CEO Doug Hoey. In this episode, we dive into the ways that technology needs to adapt in order for independent pharmacies to be able to collaborate with other providers and payers ー and be seen as a viable partner. Join us to learn more about what PioneerRx and RedSail are doing to progress medical billing and data sharing within the pharmacy system.
🎙 Special Guest Host: Doug Hoey, CEO of NCPA
Featuring: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing...
2021-09-0856 min
Catalyst Pharmacy Podcast44 Part 1 - Check in on the PioneerRx + RedSail Merger With NCPA CEO Doug HoeyAbout 9 months into the acquisition of PioneerRx by RedSail Technologies, NCPA CEO Doug Hoey checks in on how things are going. The honeymoon period is over ー so now that the dust has settled, what is the relationship like between PioneerRx and its new partner, RedSail? One thing is for sure: having the right partner with the right mindset is a valuable asset. Join the conversation to see how the rapid cycles of innovation at PioneerRx Pharmacy Software are fitting into its overarching long-term strategy.
🎙 Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Gue...
2021-09-0138 min
Rx Radio: Pharmacy's PodcastEpisode 113 - RedSail Technologies - Building World-Class Pharmacy Software and ServicesOn this episode we interview the CEO of RedSail Technologies, Kraig McEwen. RedSail provides world-class pharmacy software and services. Topics of the episode include managing culture during a merger/acquisition, innovations in pharmacy software, and RedSail’s strategy to creating the most clinically advanced, financially stable pharmacy network in the country. Episodes are available on Apple Podcasts, Spotify, and the Rx Radio website here: www.rxradio.fm. Connect w/ Kraig:https://www.linkedin.com/in/kraig-mcewen-a942792/ Connect w/ RedSail Technologies:LinkedIn: https://www.linkedin.com/company/redsailtechnologies/
2021-06-0935 min
Rx Radio: Pharmacy's PodcastEpisode 113 - RedSail Technologies - Building World-Class Pharmacy Software and ServicesOn this episode we interview the CEO of RedSail Technologies, Kraig McEwen. RedSail provides world-class pharmacy software and services. Topics of the episode include managing culture during a merger/acquisition, innovations in pharmacy software, and RedSail’s strategy to creating the most clinically advanced, financially stable pharmacy network in the country.
Connect w/ Kraig:
https://www.linkedin.com/in/kraig-mcewen-a942792/
Connect w/ RedSail Technologies:
LinkedIn: https://www.linkedin.com/company/redsailtechnologies/
Facebook: https://www.facebook.com/RedSailTech
Connect w/ PioneerRx:
https://www.pioneerrx.com/Web/
Instagram: https://www.instagram.com/pioneerrx/
Linkedin: https://www.linkedin.com/company/pioneerrx-pharmacy-software/
Facebook: https://ww...
2021-06-0935 min
Catalyst Pharmacy Podcast36 - One Mission. One Purpose. | Featuring the Former US Chief Pharmacist OfficerIn what direction is pharmacy moving? Find out what exciting projects Rear Admiral Pamela Schweitzer, Former Chief Pharmacist Officer of the US Public Health Service Commissioned Corps, is working on to advance the future of the profession. How can pharmacists, technology vendors, other healthcare providers, and health plans collaborate to fit all the pieces together for a shared purpose? From medical billing to vaccine hesitancy to EHRs, Pamela Schweizter is bringing her experience and insights to the conversation.
Hosted By: Jeff Key, President of PioneerRx | Kraig McEwen, CEO of RedSail | Josh Howland, VP of Clinical Strategy
2021-05-261h 00
Catalyst Pharmacy Podcast34 - Catalyst Talks Business of Pharmacy PodcastMike Koelzer, pharmacy owner and host of The Business of Pharmacy Podcast, takes a break from hosting to join us as a guest on the Catalyst Pharmacy Podcast. He describes his journey into pharmacy ownership and what inspired him to branch out into the world of podcasting. Koelzer has had notable guests on his podcast, and he continues to grow his reach. Click here to listen to The Business of Pharmacy Podcast episode featuring PioneerRx President Jeff Key and RedSail CEO Kraig McEwen.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Mark Bivins...
2021-05-1129 min
Catalyst Pharmacy Podcast30 - Say “Yes” to New OpportunitiesAlways say “yes” - then make it happen. Pharmacy owner Eric Larson is not one to sit behind the bench and just run his pharmacy the same every day. He knows that the key to success is getting out into the community and finding new opportunities to grow his business. Whether it’s participating in a new pilot program, administering Covid-19 vaccines, or even stepping up to teach a ‘90s hip-hop dance class - Eric Larson is ready to take on any challenge that comes his way.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clini...
2021-04-1455 min
Catalyst Pharmacy Podcast29 - It’s a Crossover Episode!On this Catalyst crossover episode, we are joined by Richard Waithe, host of the Rx Radio podcast. Waithe, who is also the president of VUCA Health, talks about the growth of virtual medication counseling, his secrets to increasing personal productivity, and tips for closing the gap on customer satisfaction. He is also the author of the book First Time Pharmacist, a guide for new pharmacists and students that goes over important things you did not learn in pharmacy school that you should know when working in a real world pharmacy. Richard Waithe continues to be driven by the desire...
2021-04-0757 min
Catalyst Pharmacy PodcastBTS 8 - MTM and Pharmacy: Behind the BuzzwordMTM - Medication Therapy Management. It’s a buzzword in the pharmacy world, but what opportunities lie behind this term? Pharmacists have the clinical expertise to improve patient health outcomes and prevent hospitalizations - you just have to be able to prove it to others. If you know how to communicate and sell your value, you can generate demand for your services and build collaborative relationships with physicians. Could this be the next big opportunity for your independent pharmacy?
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Blair Thielemier, Independent Consultant Pharmacist and Author...
2021-04-0549 min
Catalyst Pharmacy Podcast28 - Creating a Culture of Health with Dr. KathyKathy Campbell believes that health is foundational to living a great life. As a clinical pharmacist, she uses her training to take a scientific approach to improving her patients’ quality of life. She is working to shift the idea that people only go to their pharmacist when they are sick. Through her 12-week lifestyle and weight loss program, she empowers patients to take control of their life and learn to listen to their bodies. Since living a healthy life is not “one-size-fits-all”, Dr. Kathy works with each patient individually to personalize a plan that will work for their unique situat...
2021-03-3159 min
Catalyst Pharmacy PodcastBTS 7 - Adversity is a CatalystWhen we used to think of the future, we’d picture the rise of flying cars and other extravagantly futuristic technologies. But as we have entered the 2020s, innovations in technology have been a little more practical. As we continue to fight this pandemic, our host Will Tuft chats with Laura Schwartzwald, owner of GuidePoint Pharmacy, about the latest trends in technology and how pharmacies have been proving their value as a part of public health and as part of a patient's healthcare team. Adversity has been a catalyst for independent pharmacy.
Beyond the Scripts - Episode 7...
2021-03-2946 min
Catalyst Pharmacy Podcast27 - Get Ahead of the Game: Automation in Your PharmacyPharmacy automation enables you to take control of managing your business - instead of letting it control you. Streamlining your med sync process with automated adherence packaging allows you to fill your prescriptions ahead of time instead of working on a day-to-day basis. By automating mundane tasks like filling prescriptions, your staff can focus on growing your pharmacy’s clinical services. Mark Longley, Chief Strategy and Business Development Officer at Parata Systems, shares his insight on the different ways that pharmacy automation is helping independent pharmacies get ahead of the game.
Hosted By: Jeff Key, President of Pi...
2021-03-241h 02
Catalyst Pharmacy Podcast26 - Patients Are Your Best SalesmenWhether it be a new medication, an additional supplement, or a clinical service, pharmacists have to be able to increase their patients’ perceived value. The more informed and on-board a patient is with their health regimen, the more adherent and receptive they will be to the products or services you are offering. Your patients become your best salesman by advocating to their physician on your behalf. Specialty pharmacy owner Brandon Knott explains why cultivating patient buy-in is essential for improving outcomes and finding success in your niche.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, VP of...
2021-03-1749 min
Catalyst Pharmacy PodcastBTS 6 - Rebel With a Cause“It’s not rebels that make trouble, but trouble that makes rebels.” -Ruth Messinger
When you break away from the traditional way of doing things, you face unique problems - and unique problems require creative solutions. Phillip Baker opened Good Shepherd Pharmacy with the goal to help his patients save money on their prescriptions. Good Shepherd operates on a membership model that gives patients their medication for free (or at-cost) with no additional markups on price. To save time, they use a unique group med sync model where every single one of their patients are on the same s...
2021-03-1545 min
Catalyst Pharmacy Podcast25 - Connecting the Healthcare TeamTechnology allows us to be digitally connected, and this is especially important in the world of healthcare. Pharmacists collect valuable data that needs to be recorded in a way that makes it easily accessible and shareable amongst other healthcare professionals. Shelly Spiro, Executive Director of the Pharmacy HIT Collaborative, joins us to explain the power of leveraging technology to share clinical data - and the importance of creating standards for interoperability.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Guest: Shelly Spiro, Exec. Director of Pharmacy HIT Collaborative & CEO...
2021-03-101h 00
Catalyst Pharmacy Podcast24 - “Who Cares About Adherence?”What’s the use of being perfectly adherent to a poor medication regimen? Before measuring adherence, it should first be confirmed that a patient is taking the right medications, at the right dose, at the right time. Factors like family genetics and drug interactions can affect the way a patient responds to their medications, and evaluating these factors is a valuable service that pharmacists can provide to their patients. Dr. Calvin Knowlton joins us to explain his mission behind MedWise and why this medication safety tool can help pharmacists use the skills they learned in school to save lives an...
2021-03-0350 min
Catalyst Pharmacy Podcast23 - How To Set Goals - And Actually Reach ThemSetting goals is the easy part. But how can you make sure you actually follow through with them? Vicki Einhellig leads her pharmacies with the 4 Disciplines of Execution, a strategy that increases motivation within her team and ensures that their goals are actually attainable. She explains how 2020 became their strongest year in sales yet, as they successfully reached the goal they set for themselves. And it doesn’t stop there - they have big plans in store for 2021 as well.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of Sales
Guest: Vicki Einhellig, CE...
2021-02-2452 min
Catalyst Pharmacy Podcast22 - What Your Community Needs Right NowFor pharmacies everywhere, there are things you can and should be doing to help your community, especially during this time. As Staci Hubert explains, as long as you put your mind to it and surround yourself with a team of bright people, you can get it done. You don’t need to be an expert - just by being a pharmacist, you are already more than capable. As a CPESN luminary, Hubert has helped build programs in her community from the ground up in order to help benefit the pharmacies in her town. She knows the power of a li...
2021-02-1741 min
Catalyst Pharmacy PodcastBTS 5 - Maximizing Your Pharmacy’s PotentialGrowing your pharmacy doesn’t always have to mean adding new services or hiring new employees. Sometimes, all it takes is looking at your existing operations and finding areas to maximize your potential. Brad White is the VP of a group of independent pharmacies in the Ohio area, and it’s not by accident that they are all running smoothly. White shares his advice on minimizing gaps on your team, maximizing your investments, and cultivating staff buy-in.
Beyond the Scripts - Episode 5
Hosted By: Will Tuft, Director of Education at PioneerRx
Guest: Brad Whit...
2021-02-1049 min
Catalyst Pharmacy Podcast21 - Pt 2: A COVID-19 Investment That Really Paid OffA silver lining of the pandemic has been the creation of new opportunities for some independent pharmacies, and the common thread between these stores is their preparation and planning. Kavanaugh Pharmacy has been busy with distributing, storing, and administering the Covid vaccine as well as performing thousands of Covid tests for their community. According to Scott Pace, it’s all about doing your “late night homework” and planning ahead so you can position yourself to be considered for these opportunities. In this case, a $6000 investment that was collecting dust at their pharmacy ended up being their key to getting the va...
2021-02-0337 min
Catalyst Pharmacy Podcast21 - Pt 1: Behind the Scenes of Rutledge v. PCMAIn this episode we are joined by Scott Pace, one of the major figures contributing to the creation of Act 900. He served as the COO of the Arkansas Pharmacy Association during this time and was integral to the unanimous success of independent pharmacy in Rutledge v. PCMA. Listen as he tells the story behind winning the case and the obstacles in lobbying against PBMS. Pace is a pharmacy owner with his wife Anne, and is currently using his law background as a partner at Impact Management Group, a government relations company where he does contract lobbying for the pharmacy...
2021-01-2736 min
Catalyst Pharmacy Podcast20 - How Does Your Pharmacy Measure Up?What factors make a pharmacy ‘successful’? What if we could boil it down to quantitative measurements and be able to prove a pharmacy’s potential for success? These are the kind of questions Lisa Hines thinks about in her role as VP of Performance Measurement for the Pharmacy Quality Alliance (PQA). Join Hines and our hosts Mark and Josh as they take a deep dive into the process behind developing pharmacy metrics that can prove a pharmacy’s value to health plans and payers.
Hosted By: Mark Bivins, VP of Sales | Josh Howland, VP of Clinical Strategy
Gu...
2021-01-2050 min
Catalyst Pharmacy Podcast19 - How to Trigger Your Pharmacy’s SuccessGet inspired to trigger your pharmacy’s success - both figuratively and literally. It starts with an idea, something you are passionate about and can turn into a new initiative at your pharmacy. But how can this idea become a successful reality? For Chris Cornelison, it involves building a strong company culture and surrounding yourself with people who inspire you. He explains how to grow a successful program by creating triggers in your workflow and using your technology to make your job easier.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing | Mark Bivins, VP...
2021-01-1352 min
Catalyst Pharmacy Podcast18 - Put Your Pharmacy on a DietIt’s a new year with new resolutions. Putting your pharmacy on a ‘diet’ can tighten up your business to help it run lean and clean. With ownership in 23 different pharmacy locations, Jeff Harrell has learned a thing or two about running a successful business. He shares his technique of focusing on the small details and plugging the holes that you may not even realize are leaking money out of your pharmacy. By building good habits and being disciplined, you can refresh your pharmacy and see the results you’ve been waiting for.
Hosted By: Mark Bivins, VP of Bu...
2021-01-0657 min
Catalyst Pharmacy Podcast17 - Disrupting the Healthcare EconomyMany people find change daunting, but as we know, it is the only thing in this world that is constant. CPESN Executive Director Troy Trygstad joins the Catalyst Pharmacy Podcast to discuss disruptions in pharmacy from technology, patient behavior, and COVID-19. Independent pharmacies are not in competition with one another. In fact, Troy argues that community pharmacies need to be seen as a collective in order to influence the widespread change in patient and government perceptions of being local. Learn how CPESN and PioneerRx are tipping the scale in favor of independent pharmacy.
Hosted By: Jeff Key...
2020-12-301h 02
Catalyst Pharmacy Podcast16 - Luck Favors the Prepared MindHow did the Covid testing program at Tarrytown Pharmacy skyrocket so fast? Some might call it luck, but Rannon Ching says it’s all about being prepared. They were already familiar with the process since they had other POC testing services already in place. When it comes to the Covid vaccine, they’re already one step ahead with an ultra-cold freezer ready to go. Tarrytown is all about constant growth and being better than you were yesterday. By building a culture of teamwork and open communication, they are able to ‘get lucky’ with new opportunities and continued success in their co...
2020-12-231h 00
Catalyst Pharmacy PodcastBTS 4 - Complacency Is Your Biggest HurdleWith enough hard work and a little imagination, you can do anything you set your mind to. This is Joe Williams’ personal mantra, as he is always seeking out new business opportunities in the most unlikely places. He encourages pharmacists to move past the traditional pharmacy model and challenge themselves to not be complacent. Listen as he recounts inspirational stories of the ways he and his team have helped improve lives in their community - and it all started by winning a raffle at a trade show.
Beyond the Scripts - Episode 4
Hosted By: Will Tuf...
2020-12-221h 01
Catalyst Pharmacy Podcast15 - RedSail and PioneerRx: An Exclusive InterviewFollowing the announcement of PioneerRx Pharmacy Software’s acquisition by RedSail Technologies, we bring you an exclusive episode highlighting the key factors behind this decision and exciting plans for the future of independent pharmacy. NCPA CEO Doug Hoey steps in as our special guest host to interview PioneerRx President Jeff Key and RedSail CEO Kraig McEwen. Doug asks the pressing questions that everyone wants the answers to. Together, PioneerRx and RedSail will be part of the largest community-based pharmacy network in the country and have the resources to secure independent pharmacy a seat at the table. Together, we can Sa...
2020-12-161h 17
The Integra Plugin's PodcastRedSail Technologies Acquires PioneerRx®RedSail Technologies announced the acquisition of PioneerRx®, becoming one of the largest pharmacy networks in the U.S. RedSail Technologies CEO Kraig McEwen talks about how this move will better position long-term care pharmacies for the future.
2020-12-1510 min
QCompassRedSail Technologies Acquires PioneerRx®RedSail Technologies announced the acquisition of PioneerRx®, becoming the largest community-focused pharmacy network in the country. RedSail Technologies CEO Kraig McEwen talks about how this move will better position community pharmacy for the future.
2020-12-1510 min
Catalyst Pharmacy Podcast14 - Deck the Aisles With Rows of RetailWhat does your front-end say about your pharmacy? Is it attracting customers or is it steering them away? Especially during this holiday season, it’s time to take advantage of some great opportunities for boosting your OTC and retail sales. NCPA’s Senior Director of Marketing shares tried-and-true tips on promoting front-end products in your pharmacy and designing your store layout with a focus on customer experience.
Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing
Guest: Gabe Trahan, NCPA Sr. Director of Store Operations & Marketing
Want to learn more abou...
2020-12-0948 min
Catalyst Pharmacy Podcast13 - He Said “No” To PSAO. See What Happens Next.If you work at an independent pharmacy, it’s likely that you depend on a PSAO for your contracting. At Jolley’s Compounding Pharmacy, however, pharmacist Ben Jolley acts as their own ‘in-house PSAO.’ After looking at their numbers and seeing a high amount of true-ups, he decided to direct-contract on his own. Jolley breaks down the process and explains the pros and cons of deciding to opt-out of a PSAO, even describing situations where certain pharmacies have better leverage than a PSAO even does. Could this be an opportunity for your pharmacy?
Hosted By: Mark Bivins, VP of Bu...
2020-12-0243 min
Catalyst Pharmacy Podcast12 - Are You Stuck in the Provider Friend Zone?Inspired to come to the United States by the cast of Beverly Hills, 90210, Amina Abubakar has faced any challenge to meet her goals. Approaching each roadblock as a solvable problem, Amina’s infectious optimism and hard work have brought her undeniable success both in her professional and personal life. Amina believes all pharmacists have value to give. Learn how to identify and communicate your value to providers and patients so that you never miss the opportunities that come to your door.
Hosted By: Mark Bivins, VP of Business Development | Josh Howland, VP of Clinical Strategy
Wa...
2020-11-2555 min
Catalyst Pharmacy PodcastBTS 3 - Med Sync: Getting Past the Tipping PointMed sync requires a lot of work up front, but once you get to the tipping point - that’s when the hard work pays off. That tipping point is when you start to see a shift in the amount of work you’re putting in, and the time-saving benefits of med sync start to kick in. In order to get to this point, we have to flip the narrative. We have to remember that med sync shouldn’t feel like an upsell. We have to convince ourselves, our staff, and our patients of the true value it provides. And on...
2020-11-2047 min
Catalyst Pharmacy Podcast11 - Networking and The Domino EffectIs your pharmacy missing out on The Domino Effect? When you get outside of your pharmacy walls to network and build relationships in your community, the opportunities will start to form a chain reaction - just ask Brent Talley. Talley is the pharmacy manager at Hayes Barton Pharmacy in Raleigh, NC, and here he joins Jeff and Marsha to talk about how he is filling the gaps in his community. There’s always a problem to be identified, and if you can find it, your pharmacy just might be part of the solution.
Hosted By: Jeff Key, Pr...
2020-11-1845 min
Catalyst Pharmacy Podcast10 - Lobby Like It’s HotEveryone knows that the squeaky wheel gets the grease. If you want to see change, you have to get out there and advocate for it. Mindy Smith joins Mark and Josh to talk about ways to get involved in lobbying for the interests of community pharmacy and speaking to your local representatives (Donuts preferred, but not required). Mindy is the Vice President of Professional Affairs at Tabula Rasa HealthCare. She is passionate about the advancement of medication safety and giving pharmacists the tools they need to identify and prevent adverse drug events (ADEs). Pharmacists have the knowledge, they just...
2020-11-1142 min
Catalyst Pharmacy Podcast9 - The Pharmacist That Doesn't Like DrugsEver since he was a child, Josh Rimany knew he wanted to help people. He didn’t know what exactly that would look like at the time, but today his journey has led him to independent pharmacy. Josh is the Founder & Chief Wellness Officer of Dilworth Drug & Wellness Center in Charlotte, NC. His goal is to empower patients to actually get better - not just use medicine to mask their symptoms. Jeff, Marsha, and “Josh #2” learn how Josh Rimany gets to the core of motivating his patients to live healthier lifestyles, the power of leveraging technology in this huge ‘social e...
2020-11-0455 min
Catalyst Pharmacy Podcast8 - Trick or Treat: Opportunities in DisguiseFor years, independent pharmacists have operated in uncharted territory - literally. Today, documenting clinical services is not only important for patient adherence, but for pharmacists to bill as providers. On this spooky edition of the Catalyst Pharmacy Podcast, Mark and Josh sit down with Barry Klein, owner of Klein’s Pharmacy in Cuyahoga Falls, OH with his wife, pharmacist, and business partner Ann. Barry isn’t afraid of new challenges like COVID-19 testing, piloting a Medical Services Organization, or fighting the stigma against mental illness. In fact, he is inspired by his patients to keep mastering new skills for them...
2020-10-2848 min
Catalyst Pharmacy PodcastBTS 2 - Planting the Seed of WellnessGood things come to those who wait. And by wait, we mean take risks, learn from mistakes, and deliver extraordinary patient care. Jennifer Palazzolo is the owner and pharmacist at Flatirons Family Pharmacy in Longmont, CO. She has gone from working years in a chain pharmacy to owning her own. Listen in as she and Will talk about her journey to ownership, functional medicine, and other clinical services as she stays true to her community’s values.
Beyond the Scripts - Episode 2
Hosted By: Will Tuft - Director of Education at PioneerRx
Want to...
2020-10-2256 min
Catalyst Pharmacy Podcast7 - A Conversation with NCPA CEO Doug HoeyThis weekend, the National Community Pharmacy Association (NCPA) hosted their 2020 Annual Convention where Jeff, Mark, and Marsha had the opportunity to sit down with CEO Doug Hoey. Growing up in his father’s pharmacy, Doug has transformed from a superhero in a small community to the head of a national organization, and he’s taking every eager pharmacy with him to the top. Learn first-hand how NCPA is advocating for independent pharmacies on provider status, the pharmacy payment model, COVID-19 vaccination administration, and more while getting to know the man at the front of it all.
Hosted By...
2020-10-1944 min
Catalyst Pharmacy Podcast6 - Small Wins. Big Impact.Morgan Miller knows that it takes a series of small wins to make a big impact. She advocates for her patients by working with local clinics and manufacturers to get them the services and medications they need - especially when no one else will. Morgan is the Director of Specialty Pharmacy at Alps Pharmacy and Founder of Remedy - a functional medicine consulting service. Our hosts Mark and Josh recall the first time they visited Morgan to interview her as one of PioneerRx’s Pharmacy Leaders, and they catch up with her to see what new ideas she’s been...
2020-10-1438 min
Catalyst Pharmacy Podcast5 - Forming the Human ConnectionTony Willoughby believes that independent pharmacy should be relational, not transactional. Forming human connections with both your patients and with the physicians you collaborate with is a powerful way to bring more value as a pharmacist. Tony is the President of Catalyst Health Rx and President of Population Health at StratiFi Health, where he helps manage a clinically integrated health network of pharmacists and physicians. Join Jeff, Mark, and Marsha as they learn how building strong relationships has helped the Catalyst Health Network thrive in their communities.
Hosted By: Jeff Key, President of PioneerRx | Mark Bivins, VP of...
2020-10-0738 min
Catalyst Pharmacy Podcast4 - Baby Bump Up Your Marketing GameStacy Welling may not have followed the traditional route to pharmacy ownership, but that didn’t stop her from creating a highly successful service and product line that fills a major gap in her community. Stacy is the owner of Whaley’s Pharmacy, Inc. with three locations in Jefferson City, Missouri. She is also the founder of Whaley’s Baby, a line of products and services for women and babies before, during, and after pregnancy. Jeff, Josh, and Marsha explore how marketing and innovation have shaped this dynamic business.
Hosted By: Jeff Key, President of PioneerRx | Josh Howlan...
2020-09-3047 min
Catalyst Pharmacy PodcastBTS CLIP - Find Your Niche and Become an ExpertIf you’re a pharmacist looking to expand the use of your clinical knowledge, it may be hard to figure out where to start. Michael Muniz explains how to focus your efforts and find the one thing you are really passionate about. Study it, learn it, know it inside-out. Even after building his business, Michael continues to educate himself and connect with people and organizations that can help him grow.
Hosted By: Will Tuft - Director of Education at PioneerRx
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
2020-09-2808 min
Catalyst Pharmacy PodcastBTS CLIP - What Is Your “Why?”No fad diets or weight loss tricks. Michael Muniz wants to teach his patients how to live healthier lives and produce long-term results - and it all starts with figuring out their “Why?”. Michael shares a story of a patient-turned-friend who completely transformed his disease state by learning how to eat right and get to the root cause of his health issues.
Hosted By: Will Tuft - Director of Education at PioneerRx
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/Web/
2020-09-2309 min
Catalyst Pharmacy PodcastBTS 1 - The Greatest Medicine of AllThe greatest medicine of all is teaching people how to not need it. Michael Muniz is inspired by this every day as he helps people turn their lives around through the use of functional medicine. Michael is a trained pharmacist, nutritionist, surgical tech, President-Elect of the Texas Pharmacy Association, and owner of My NuRx Pharmacy in Harlingen, TX. Our host Will Tuft follows Michael’s inspiring journey that led him to the unique care model that he follows today.
Hosted By: Will Tuft - Director of Education at PioneerRx
Want to learn more about the Ca...
2020-09-161h 12
Catalyst Pharmacy PodcastCLIP | Are You Networking In Your Community?Don’t just wait for opportunities to come to you - go out and make them happen. Tripp Logan’s advice? Build relationships with other healthcare providers in your community and open your pharmacy up to collaboration. You never know what opportunities you’re missing unless you go out and search for them.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-09-1108 min
Catalyst Pharmacy PodcastCLIP | Be Proactive and You’ll See the ResultsTripp Logan tells the story of a mistake turned learning experience that inspired him and his team to be more proactive. A simple act of assigning technicians to follow up with their patients led to an increased quality of care. Take a step back and look at your pharmacy - what opportunities do you have for improving patient outcomes?
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-09-0803 min
Catalyst Pharmacy Podcast3 - The Renaissance Man of PharmacyTripp Logan is truly the Renaissance Man of Pharmacy. He is a co-owner of L & S Pharmacy in Charleston, MO, COO of Enhanced Service Pharmacy Alliance, Partner and Consultant at MedHere Today, NCPA Innovation Board Member, CPESN Luminary, and a dedicated father and husband. He’s always ready to show up for his family, his community, and his patients. Jeff, Josh, and Mark get an inside look at the innovative projects Tripp takes on, all while getting to know the man behind the machine.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Ma...
2020-09-0250 min
Catalyst Pharmacy PodcastCLIPS | What’s Your Pharmacy’s Competitive Advantage?Patients may be drawn to contactless services during this time, but that doesn’t mean you can’t create a better experience than the chain stores offer. A personalized customer experience is something that community pharmacies have mastered - so how can you tie this into your current services to gain a unique competitive advantage?
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-09-0108 min
Catalyst Pharmacy PodcastCLIPS | Face Masks in our Daily LivesAs face masks have become a daily part of our lives, we’ve started to develop our own personal preferences and even seen an emergence of “mask fashion”. But wearing a mask has also impacted our social cues and caused a shift in how we communicate with each other. Gina dives in with Jeff, Josh, and Mark to see how innovation may be necessary to better adjust to our new way of life.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more inform...
2020-08-3110 min
Catalyst Pharmacy PodcastCLIP | COVID Screening Beyond Temperature ChecksAre temperature checks alone enough to screen for COVID-19? As many people have been reported to lose their sense of smell, there are some new screening ideas on the rise. From scratch and sniffs to detecting reactions to bad smells, Gina and the guys may be on to something here...
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-08-2605 min
Catalyst Pharmacy PodcastCLIP | The New Norm of Vaccines and TestingWhat does a flu season mixed with COVID-19 look like? Gina and the guys discuss administering self-testing swabs, getting innovative with scheduling point-of-care testing, and other ways to get creative with your pharmacy software.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-08-2106 min
Catalyst Pharmacy PodcastCLIP | Explore Remote Opportunities In Your PharmacyThroughout the pandemic, pharmacists and technicians have been on the frontlines. However, there are some tasks that can be performed remotely. Gina describes what her pharmacies are doing to keep their staff safe without limiting their capabilities.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-08-1903 min
Catalyst Pharmacy Podcast2 - Could You Pass the Sniff Test?Today we welcome our good friend Gina Groves, the very first pharmacy technician at PioneerRx who shaped our entire support model. Gina sits down with Jeff, Josh, and Mark to talk about the COVID buzz and innovative solutions she hears while talking to pharmacies. They further discuss vaccinations and employee screenings (a new sniff test?), while addressing new workflows for remote pharmacy operations.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click...
2020-08-1252 min
Catalyst Pharmacy PodcastCLIP | Maintaining personal touch in a digital customer experienceTwo-way mobile messaging is a convenient, time-saving way to interact with your customers. But does this conflict with the 'personal touch' of a hometown community pharmacy? Not necessarily.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-07-2904 min
Catalyst Pharmacy PodcastCLIP | The pharmacies that will survive COVID-19The pandemic will act as a test - which pharmacies will adapt quickly enough to survive? One thing is for sure, you have to have to do some form of curbside, drive-thru, or delivery.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-07-2205 min
Catalyst Pharmacy PodcastCLIP | Has change in pharmacy been accelerated 10 years?The clock on innovation has been accelerated. Josh Howland explains how the pandemic has created a greater need for pharmacists to branch out and provide more primary care and medication management services.
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit PioneerRx.com
2020-07-1503 min
Catalyst Pharmacy PodcastCLIP | Businesses that thrive during a pandemicThe guys discuss the question: What type of business would you open today in the midst of COVID-19?
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit https://www.pioneerrx.com/web/
2020-07-1403 min
Catalyst Pharmacy PodcastCLIP | Weighing the benefits + risks of a COVID-19 vaccineThe day will come when we have an approved COVID-19 vaccine. Are you getting it?
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit Pioneerrx.com
2020-07-1103 min
Catalyst Pharmacy PodcastCLIP | Is this the end of "working through sickness"?The guys discuss how employers and employees may have to shift their norms in the workplace. Are temperature checks here to stay? Will employees get more sick days?
Hosted By: Jeff Key, President of PioneerRx | Josh Howland, VP of Clinical Strategy | Mark Bivins, VP of Business Development
Looking for more information about independent pharmacy? Visit Pioneerrx.com
2020-07-1004 min
Catalyst Pharmacy Podcast1 - Speculations on a Post COVID-19 World2020 has been filled with abrupt change in the healthcare landscape and in our day-to-day lives. But are these changes here to stay? On this episode, the guys predict what the future will hold in a post-pandemic world. They cover everything from normalizing temperature checks and mask-wearing, to immunizations and telehealth.
Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here
Looking for more information about independent pharmacy? Visit www.PioneerRx.com
2020-07-0233 min
Catalyst Pharmacy PodcastPILOT - Adapt + Thrive: Independent Pharmacy During COVID-19The world of independent pharmacy has been shaken by COVID-19. Now, pharmacies must quickly adapt in order to survive and thrive in this rapidly changing landscape. Host Jeff Key is joined by co-hosts Mark Bivins and Josh Howland to discuss new trends in the industry and the impact of COVID-19 in our everyday lives.
2020-06-2524 min