Shows
ReelCast by ReelMetricss05e01 - B Global with Brendan BussmannIn this first episode of our fifth season, Nick and Dan do a deep dive on legislative topics with Brendan Bussmann, legislative expert and Managing Partner of B Global Advisors. Tune in as we examine legal efforts surrounding prediction markets, sweepstakes, and online casinos, as well as the latest legal developments in IRS reporting / deductions, European “re-regulation”, and the state of legalization efforts in Utah, Hawaii, Texas, Georgia, and South Carolina. Also in this episode: Is the UAE the industry’s next Gold Rush?
2026-01-161h 09ReelCast by ReelMetricss04e10 - Aristocrat Gaming with Dan MarksIn this episode, Nick and Co-Host, Dan Cherry, chat with Dan Marks, Senior Vice President of Gaming at Aristocrat Gaming. Learn about the day-to-day at one of industry's most successful game design studios, Gimmie Games, and the strategies, processes, and philosophies behind some of the industry's most iconic products. Also in this episode, elective Responsible Gaming programs. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please s...
2025-11-241h 20ReelCast by ReelMetricss04e09 - Slot Check with Grant StouslandIn this episode, Nick & guest co-host, Dan Cherry, catch up with Slot Check Founder & CEO, Grant Stousland. Learn about Slot Check, a revolutionary smartphone app that communicates to players machine data points such as location, RTP, payout history, and more. Hear how operators are discovering how transparent communication with slot players is generating incremental trips, longer sessions, higher ADTs, & material upticks in satisfaction & retention. Also in this episode, the FBI's sports betting stings & G2E 2025.Links referenced in show:Slot Check - https://slotcheck.comSacred Heart University Poll...
2025-10-301h 04ReelCast by ReelMetricss04e08 - Innovation Group with Brian WymanIn this episode, Nick and guest co-host, Dan Cherry, catch-up with Brian Wyman, President and Chief Executive Officer of The Innovation Group. Learn about The Innovation Group's portfolio of advisory services, and listen as the three do a deep dive on consumer demand---pre-opening feasibility analysis, loyalty program construction, player segmentation, promotional programs, and more. The three also discuss the travel and hospitality sector's increasing focus on higher-income segments, and its implications for the future. Also in this episode, reactions to our two-part interview with UNLV's Professor Anthony Lucas. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. A...
2025-09-291h 12ReelCast by ReelMetricss04e07 - Professor Anthony Lucas, Part OneIn this two-part episode, Nick & guest co-host, Dan Cherry, speak with Professor Anthony Lucas of UNLV’s William F. Harrah College of Hotel Administration. Tune-in as we discuss and debate some of Anthony's seminal, award-winning analyses, and chat about the status and future of gaming education & research. Also in this episode, growing concerns about economic headwinds. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see http...
2025-08-2957 minReelCast by ReelMetricss04e07 - Professor Anthony Lucas, Part TwoIn this two-part episode, Nick & guest co-host, Dan Cherry, speak with Professor Anthony Lucas of UNLV’s William F. Harrah College of Hotel Administration. Tune-in as we discuss and debate some of Anthony's seminal, award-winning analyses, and chat about the status and future of gaming education & research. Also in this episode, growing concerns about economic headwinds. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see http...
2025-08-2942 minReelCast by ReelMetricss04e06 - SlotCycle with Jeff JordanIn this episode, Nick & guest cohost, Michael Carruthers, speak with Jeff Jordan, Founder and CEO of SlotCycle. Join us for a deep dive on the secondhand equipment sector’s players, practices, and pitfalls, and how SlotCycle’s online marketplace and service portfolio are increasing transparency, efficiency, and value for buyers and sellers. Also in this episode, buying chairs for slot environments and resisting the temptation to replace slot systems. (Our apologies for the intermittent mic issues in this episode). © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episo...
2025-07-221h 17ReelCast by ReelMetricss04e05 - Light & Wonder with Ryan ScottIn this episode, Nick & guest co-host, Michael Carruthers, speak with Ryan Scott, Vice President of Commercial Strategy - Slots at Light & Wonder. Learn about Ryan's path from casino operations into strategic supply-side roles and how he leverages experiences in each to better inform L&W's commercial strategies. Hear about the dominance of the Big Three suppliers on today's slot floors, and how they're leveraging advantages in distribution power, developmental and analytical capacity, product bundling, lounge programs, and other strategies to fortify and expand floor share. Also in this episode, the ongoing debate about voluntary smoking bans. © 2015 -2025 R...
2025-06-3046 minReelCast by ReelMetricss04e04 - Max Bet Media with Mike McKiskiIn this episode, Nick and guest co-host, Lucien Wijsman, catch-up with Mike McKiski, Co-Founder & President of Max Bet Media and Co-Host of the Max Bet Podcast. Hear Mike discuss the creation, operation and evolution of the industry’s best-known podcast, what the experience and interviews have taught him, his upcoming move to Bluberi, and his thoughts about podcasting’s role within the gaming industry moving forward. Also in this episode, a review of the 2025 Casino Operations Summit - Nova Gorica Edition. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of Re...
2025-05-301h 06ReelCast by ReelMetricss04e03 - Truist Securities with Barry JonasIn this episode, Nick & guest co-host, Lucien Wijsman, speak with Barry Jonas, Managing Director and Senior Gaming Equity Analyst at Truist Securities. Learn about Wall Street's take on the gaming industry, including investor likes / dislikes, the ins and outs of valuation and demand forecasting, trends exciting / worrying investors, and the potential impacts of Trump tariff and immigration policies. Also in this episode, configuring multi-game terminals and financial woes at Holland Casino. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.
2025-04-2857 minReelCast by ReelMetricss04e02 - Peninsula Pacific Entertainment with Aaron GomesIn this episode, Nick and guest co-host, Lucien Wijsman, speak with P2E President & COO, Aaron Gomes. Hear about growing-up in a prominent gaming family, Aaron's path to his current role, the ins and outs of HHR, and P2E's history, philosophies, current portfolio, and upcoming projects, including the new Cedar Crossing Casino in Cedar Rapids, Iowa. Also in this episode, listener questions and the new ReelHot Index. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For l...
2025-03-2859 minReelCast by ReelMetricss04e01 - Wind Creek Hospitality with Ken RohmanIn this episode, Nick and Don catch-up with Ken Rohman, Chief Marketing Officer for Wind Creek Hospitality. Learn about the Poarch Creek tribe's growth and expansion into commercial markets, its guest-driven service culture, the Wind Creek Rewards loyalty program, and the licensing, construction, positioning, opening, and early successes of the group's newest resort, Wind Creek Chicago Southland. Also in this episode, Don hangs-up his spurs. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos o...
2025-02-2659 minReelCast by ReelMetricss03e11 - Thanksgiving EpisodeIn this Thanksgiving-themed episode, Nick and Don list the top ten current slot industry trends for which they’re most thankful. Also in this episode, game speed and the Las Vegas Grand Prix (mea culpa edition). © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2024-11-2646 minReelCast by ReelMetricss03e10 - Konami Gaming with Jay Bertsch, Chris Rowe, and Stephanie LauIn this episode, Nick and Don catch-up with Konami’s Jay Bertsch (SVP & Chief Commercial Officer), Chris Rowe (VP of North American Game Sales), and Stephanie Lau (VP of Sales Enablement). Hear the team’s thoughts on G2E ’24, as well as upcoming rollouts in systems, cabinets, and games. Also in this episode, Aristocrat, Light & Wonder, and the Dragon Train dispute. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMet...
2024-10-3049 minReelCast by ReelMetricss03e09 - Bluberi with Mike Brennan & Casey WhalenIn this episode, Nick and Don catch-up with Bluberi's Chief Product Officer, Mike Brennan, and Chief Commercial Officer, Casey Whalen. Learn how an insurgent supplier with roots in Quebec is parlaying a string of surprise hits into some of the most exciting product offerings for the Class III slot space. Hear about their design philosophies, banking strategies, release plans, cultural imperatives, and (music to our ears) obsession with fair share performance. Also in this episode, G2E 2024. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please se...
2024-09-181h 04ReelCast by ReelMetricss03e08 - Zitro USA with Derik MooberryIn this episode, Nick and Don speak with Derik Mooberry, CEO of Zitro USA. Learn about Zitro's rise from niche electronic bingo provider to a global supply-side powerhouse, its plans for the North American market, and the company's increasingly compelling Class III slot portfolio. Also in this episode, leveraging superstar inventory to dial-back free play. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://w...
2024-08-2353 minReelCast by ReelMetricss03e07 - Incredible Technologies with Dan SchrementiIn this episode, Nick & Don speak with Dan Schrementi, President of Gaming at Incredible Technologies (IT). Learn about IT's history as a pioneering arcade game supplier, its move into gaming, its design & commercial philosophies, its recent strategic rebuild, its product roadmap, and its "Teed Up" initiative. Also in this episode, how free play reductions impact visitation & spend. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please se...
2024-07-1257 minReelCast by ReelMetricss03e06 - AGS with Jackson Floyd and Steve WaltherIn this episode, Nick and Don catch-up with AGS's VP of Slots, Jackson Floyd, and VP of Game Development, Steve Walther. Learn about AGS's history, cultural leadership, developmental philosophy (Steve's tango analogy is awesome), GameON customer summit, upcoming product releases, and more. Also in this episode, keeping Actual and Theo variances in-check. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/le...
2024-06-2455 minReelCast by ReelMetricss03e05 - Gaming Arts with Mike DreitzerIn this episode, Nick and Don speak with Mike Dreitzer, CEO of Gaming Arts. Learn about the risks & rewards of building a slot machine company, the group's startup phase, development philosophy, product portfolio, near-term plans, and its strategic alliance with Germany's Merkur Gaming. Also in this episode, supply and demand considerations related to multi-game product. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www...
2024-05-171h 01ReelCast by ReelMetricss03e04 - Bally's Corporation with Dan CherryIn this episode, Nick & Don chat with Dan Cherry, Vice President of Gaming Operations at Bally's Corporation. Dan discusses the major projects underway in Vegas and Chicago, as well as the challenges and payoffs of implementing operational and analytical standards within hyper-growth gaming organizations. Also in this episode, should I replace ETGs with slots? © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.r...
2024-04-3052 minReelCast by ReelMetricss03e03 - Blue Delta Jeans with Nick WeaverBlue jeans?!? Yes, you read that correctly. In this episode, Nick and Don speak with Nick Weaver, Co-Founder and COO of Blue Delta Jeans. Learn how Nick and his team are using $500 custom-tailored blue jeans to thrill slot players and breathe new life into VIP events and continuity programs. Also in this episode, the EVERI / IGT merger. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please s...
2024-03-2948 minReelCast by ReelMetricss03e02 - Delaware North with Michael CarruthersIn this episode, Nick & Don catch-up with Michael Carruthers, Corp VP of Gaming Operations at Delaware North. Learn about the past, present, and future of one of the industry's oldest and most diversified gaming operators, and how the gaming division is leveraging data and data analysis for competitive advantage. Also in this episode, lease vs buy for smaller operations. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "M...
2024-02-2649 minReelCast by ReelMetricss03e01 - BC Slots with Brian Christopher & Josh O'ConnellIn this first episode of Season 3, Nick and Don discuss the slot influencer phenomenon with domain pioneers and undisputed leaders, Brian Christopher & Josh O’Connell of BC Slots. Brian and Josh cover the company’s full timeline, from Brian’s first impromptu clip to becoming the industry’s most powerful influencer brand. Learn about the logistics of BC Slots engagements, their benefits to operators and suppliers, and the company’s newest products, FlipTheSwitch.com and Brian Christopher Slots 2. Also in this episode, Dragon Link expansion. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.Fo...
2024-01-121h 06ReelCast by ReelMetricss02e11 - Top Ten Insights of 2023In this end-of-year retrospective episode, Nick and Don cover the Top Ten Insights of 2023. Also in this episode, mitigations for low-ceiling environments. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-12-2842 minReelCast by ReelMetricss02e10 - Aruze Gaming Global with Kelcey AllisonIn this episode, Nick & Don catch-up with Kelcey Allison, COO of the newly-created Aruze Gaming Global. Kelcey walks Nick & Don through the Okada garnishment, the Chapter 11 filing, the auction, and the creation and future of Aruze Gaming Global. Also in this episode, Vegas F1 and casino signage. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-11-1753 minReelCast by ReelMetricss02e09 - Budgetary Guidance for 2024In this post-G2E episode, Nick & Don present budgetary guidance for 2024. Sub-topics include Halloween; conducting fair share, occupancy, layout, and demand analyses; the CapEx / OpEx split; pacing spend, and; focusing on the greatest in lieu of the latest. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-10-3054 minReelCast by ReelMetricss02e08 - Increased Jackpot Activity & G2E 2023In this episode, Nick & Don present metrics and theories related to operator reports of significantly increased jackpot activity within North American casinos. They also discuss key areas of interest for this year's G2E trade show in Las Vegas. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-09-2540 minReelCast by ReelMetricss02e07 - Operator / Vendor Tensions with Buddy FrankIn this episode, Nick & Don welcome industry consultant and slot management guru, Buddy Frank, to discuss the symbiotic and often strained relationships between the industry's operators and vendors. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-08-241h 16ReelCast by ReelMetricss02e06 - Video Poker with Action Gaming's Mike FieldsIn this episode, Nick & Don welcome Mike Fields, Executive Vice President at video poker powerhouse, Action Gaming. In this discussion, Fields covers the latest trends in video poker, as well as general operational tips for transforming aging, long-neglected poker portfolios into differentiating, high-yield sources of competitive advantage. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-06-301h 08ReelCast by ReelMetricss02e05 - Marketing & Mix Management with Lucien WijsmanIn this episode, Nick & Don welcome ReelCast's first guest--industry consultant and executive education pioneer, Lucien Wijsman. In this wide-ranging discussion about mix management and slot marketing, Wijsman emphasizes the critical importance of player segmentation, and expresses his concerns about how over-diversification, imbalance, and obsolete mix management practices are hampering slot performance.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-05-221h 06ReelCast by ReelMetricss02e04 - Jackpot Liabilities and High-Denom LinksIn this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss Jackpot Liabilities and High-Denom Links. © 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-04-2850 minReelCast by ReelMetricss02e03 - Updating Best Practices (Part III)In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, conclude their discussion of Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-03-2639 minReelCast by ReelMetricss02e02 - Updating Best Practices (Part II)In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, continue their discussion of Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-02-2738 minReelCast by ReelMetricss02e01 - Updating Best Practices (Part I)In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, introduce Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2023-01-2941 minReelCast by ReelMetricss01e04 - Top Ten Insights of 2022In this year-end retrospective episode, CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss the company's Top Ten Insights of 2022.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2022-12-2240 minReelCast by ReelMetricss01e03 - Making Your Peace with PremiumIn this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss myths and imperatives surrounding Premium slot product.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2022-11-2851 minReelCast by ReelMetricss01e02 - Inventory Overdiversification (Part II)In this second episode of ReelCast, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, conclude their two-part discussion covering Inventory Overdiversification.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2022-11-0138 minReelCast by ReelMetricss01e01 - Inventory Overdiversification (Part I)In this inaugural episode of ReelCast, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss Inventory Overdiversification.© 2015 -2025 RM Holdings B.V. and ReelMetrics B.V. All rights reserved.For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast.For legal statements apropos of this and other ReelMetrics content / "Materials", please see https://www.reelmetrics.com/legal
2022-09-2834 min