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Richard Behney
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Potty Talk - The Podcast for Plumbing Business Owners
Episode 284-Plumbing Power Couples Edition: Stop The Selling Madness
Do you hate the idea of selling? ๐ก๐ฏ๏ธ Then you're gonna LOVE this episode of Potty Talk LIVE! Join Richard and Laura as they share the secret to increasing sales with your plumbing business without selling! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best pl...
2020-08-20
50 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 283-Plumbing Power Couples Edition: Meeting Minutes
So you've got your weekly tech meetings planned, GREAT! ๐ย Now...what do you talk about? ๐ฌย Find out in this edition of Potty Talk LIVE as Richard and Laura share the "do's and don'ts" for having successful employee meetings for your plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pric...
2020-08-18
32 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 282-Plumbing Power Couples Edition: Be Clueless
Think your CSR needs to know something about plumbing to effectively answer plumbing service calls? โ๏ธโ๏ธ Think again! ๐ In this edition of Potty Talk LIVE, Richard and Laura show you why it's best to be clueless when answering the phone. ๐๐ค Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, bran...
2020-08-13
36 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 281-Plumbing Power Couples Edition: Throwing in the Towel
Do you ever feel like you want to give up on your plumbing business? ๐ญ๐ญย Join the club! ย In this edition of Potty Talk LIVE, Richard and Laura share how they almost "threw in the towel" and why they're glad they didn't. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing cor...
2020-08-11
35 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 280-Plumbing Power Couples Edition: Keeping It Real
"Were you as happy and calm as a couple when you did own a plumbing company?" ๐ ๐ย In this Potty Talk LIVE episode, Richard and Laura "get real" and answer this question that was posed to them after last week's show. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best p...
2020-08-05
35 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 279-Power Tools Edition: Are You Google Verified?
Are you Google verified? ย Do you know WHY you should be? ๐ป๐ย In this edition of Potty Talk LIVE, Ryan Kettering, President of DP Marketing, joins Richard to give you the latest updates of Google Local Services and why it's important to your plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find...
2020-07-30
39 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 278-Plumbing Power Couples Edition: It's 100% You!
Some say it's 50/50, but in this Plumbing Power Couples edition ๐๐ of Potty Talk LIVE, Richard and Laura discuss why the health of your marriage ๐ซ is 100% your responsibility. ๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything...
2020-07-28
37 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 277-Power Tools Edition: Let The Pros Hire For You!
Wanna find out how to have an HR department without the expense of hiring an HR Manager? ๐๐ย Then check out this edition of Potty Talk LIVE! Ryan Kohler, President of ApplicantPro, joins Richard to show you how you can look like a big company without the big company expense. ๐ธ๐ธ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure y...
2020-07-23
42 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 276-Cool Cat Edition: Serving The Right Customer
Not sure how to transition from new construction work to service? ๐จ๐ญย Then don't miss this "Cool Cat" edition of Potty Talk LIVE! Darrell Whitaker of Inception Plumbing joined Richard to discuss how he went from all new construction to serving residential customers. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers...
2020-07-21
39 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 275-Workshop Edition: Now Hiring!
Is your plumbing business needing to hire plumbers? ๐๐ On this edition of Potty Talk LIVE, Richard shared a few things you may be doing that are standing in the way of building your team. ๐ฑ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing co...
2020-07-16
36 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 274-Workshop Edition: The 411 on Piece-Rate
Not sure how piece-rate pay works? ๐จ๐ Then this episode of Potty Talk LIVE is for you! ๐ Join Richard as he shows you how to pay your plumbers piece-rate and why it's the best for them AND your plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers...
2020-07-14
48 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 273-Workshop Edition: Why Your Customers Have Objections
Does it seem like you are hearing more No than Yes? ย ๐ญ๐ญ There's a reason for that. ย Find out in this edition of Potty Talk LIVE where Richard reveals the REAL reason your plumbing customers are saying no. ๐โกย This information will save your plumbing business and get it on the road to success! ๐ค๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing b...
2020-07-09
34 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 272-Workshop Edition: How Much Are You Worth?
How much are you worth? ๐ธ๐ธ Join Richard for this edition of Potty Talk LIVE as he discusses the value of a dollar ๐ฒ and what that means to you and your plumbing business. ๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out i...
2020-07-07
30 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 271-Workshop Edition: Champion Plumbing Business Traits
Are you wanting to become a plumbing business champion? ๐๐ In this Potty Talk LIVE episode, Richard shares three traits that will not only make you a plumbing business champion but a Hall of Famer! โญโญ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing com...
2020-07-02
31 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 269-Workshop Edition: Are You Making These HUGE Mistakes?
We're back in the saddle again in our new studios in Florida! ๐๏ธ๐ Join Richard on this edition of Potty Talk LIVE as he poses the question: ย Are you making these huge mistakes with your plumbing business? ย ๐๐ฑ Here's a hint...You probably are! ๐ญ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing c...
2020-06-30
29 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 268-Workshop Edition: What The F#*@! Part 2
What did Richard learn after his rant from Potty Talk LIVE episode #263? ย ๐๐ Find out in this edition of Potty Talk LIVE! โกโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in...
2020-05-19
54 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 267-Power Tools Edition: The Boss Is In The House!
Don't miss this episode of Potty Talk LIVE as Larry Enright, owner of Skyboss, joins Richard to share how Skyboss helps plumbing business owners grow ๐ and scale their plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online...
2020-05-19
40 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 266-Workshop Edition: Dress for Success
Are your techs having trouble closing calls? โ๏ธ๐จย In this edition of Potty Talk LIVE, Richard discusses how your techs can help your customers see your value. ๐๐ Don't miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market...
2020-05-07
50 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 263-Workshop Edition: What The F#*@?
WARNING: Richard Unleashed. ๐ฑ๐ On this special edition of Potty Talk LIVE, Richard shares his take on current events. ๐ทโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in between. I've be...
2020-04-21
1h 02
Potty Talk - The Podcast for Plumbing Business Owners
Episode 262-Workshop Edition: Discounting for Dollars
Plumbing business owners ask all the time, "How much should I discount?" ๐ค๐ค In this Workshop edition of Potty Talk LIVE, Richard shared his secrets on how to offer discounts ๐ค AND increase your average ticket. ๐ฑ๐ธย Don't miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hir...
2020-04-14
38 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 261-Workshop Edition: Obsession Is Key
Being obsessed is the key to your plumbing business. ย What should you be obsessed with? ๐๐ Find out on this edition of Potty Talk LIVE as Richard dives into helping you determine if you are obsessing about the right things. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbe...
2020-04-10
36 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 260-Workshop Edition: Don't Sell To Your Customer
Want higher job tickets but hate to sell? ๐๐ Join Richard on this special edition of Potty Talk LIVE as he shares the secret to making it easy for your plumbing business customers to buy more from you. โกโก HINT: It's not about "selling." ๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbe...
2020-04-07
54 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 259-Power Tools Edition: Google's Going Gangbusters
Google is reporting huge upticks in searches for plumbers. ๐ฑ๐ฑ What does this mean for you? ย Find out on this Power Tools edition of Potty Talk LIVE as Lorne Sederoff of SearchKings joins Richard to share their findings and how you can take advantage of this game-changing trend. ๐โก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pr...
2020-03-31
1h 02
Potty Talk - The Podcast for Plumbing Business Owners
Episode 258-Cool Cat Edition: Making (Pink) Lemonade Out Of Lemons
Think you've just been handed a big bag of lemons? ๐๐ Ron Blevins & Angel Blevins, owners of Pristine Plumbing ("The Pros in Pink"), join Richard on this Potty Talk LIVE episode and share how they're making (pink) lemonade out of lemons! ๐ค๐ค Don't miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers...
2020-03-31
40 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 257-Cool Cat Edition: Aspen Mountain Climbing
Think the climb to success is too steep? โฐ๏ธโฐ๏ธ Join Richard and special guest, Lance Ball, owner of Aspen Mountain Plumbing in Rock Springs, Wyoming, as they discuss how Lance has taken Aspen Mountain Plumbing from the valley to the plumbing business summit! ๐งโโ๏ธโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire t...
2020-03-24
43 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 256-Workshop Edition: How To Change Your Business
Looking to change the state of your plumbing business? ๐๐ Then join Richard on this edition of Potty Talk LIVE as he shares what changes he made in his plumbing business to go from down and out ๐จ to up and coming! โญโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best p...
2020-03-24
31 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 255-Workshop Edition: Thriving Thru Chaos
Coronavirus has your call volume turning sickly. ๐ท๐ท Join Richard on this edition of Potty Talk LIVE to learn how your plumbing business can not just survive this crazy time, but thrive! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in y...
2020-03-17
39 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 254-Power Tools Edition: The Right "Tool" for the Job
Looking to grow your plumbing business? ๐ค๐ค Join Richard and special guest, Larry Enright, founder of SkyBoss, on this Power Tools edition of Potty Talk LIVE and learn how having the right "tools" for the job makes all the difference. ๐จ๐จ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumb...
2020-03-13
48 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 253-Workshop Edition: The Pay That Pays
What's the best method to pay your plumbers? ๐ธ๐ธ Find out in this Workshop Edition of Potty Talk LIVE where Richard shows you how to pay your techs so that they win, you win, and your customers win. โญโญ Win, Win, Winning! โก๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plu...
2020-03-10
1h 09
Potty Talk - The Podcast for Plumbing Business Owners
Episode 252-Workshop Edition: The One Number
Wanna know how to run your business off of one number? โกโก Tune into this Workshop edition of Potty Talk LIVE where Richard will share with you the only number you need to know to have a successful and very profitable plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customer...
2020-03-10
57 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 251-Workshop Edition: It's A Flat Rate World
Are you freaking out your customers? ๐ฑ๐ฑ In this Workshop edition of Potty Talk LIVE, Richard explains that if you're charging time and material for your plumbing business, you could (and probably are) losing customers AND money! ย ๐จโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plu...
2020-03-03
48 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 250-Power Tools Edition: Solving the Plumber Problem
Have trouble finding plumbers for your plumbing business? ๐ญ๐ญ Then check out this episode of Potty Talk LIVE where recruiting expert, Jessica Giambrone of ApplicantPro, joins Richard and they'll share how to make sure you have plumbers lining up to work for you! โกโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customer...
2020-03-03
33 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 249-Workshop Edition: I Can't Charge THAT!
Do you know what your business needs you to charge so that you not only survive but grow AND make a profit? ๐ฑ๐ย If youโre like most plumbing business owners, probably not. ๐ญ๐ญย In this Workshop edition of Potty Talk LIVE, Richard went through how to determine what your TRUE Hourly Rate should be and how to get your customers to pay it! ๐ธ๐ธ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything...
2020-02-25
55 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 248-Workshop Edition: Plumb Like SW Airlines
What can Southwest Airlines teach you about your plumbing business? ย โ๏ธโ๏ธ Plenty!ย Join Richard on this Workshop edition of Potty Talk LIVE, as he discussed how Southwest perfected the essential 3 P's (Purpose, People, Process) and how you can learn from their example. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire th...
2020-02-18
32 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 247-Power Tools Edition: Schedule Like A Boss!
Not sure how to schedule your jobs to maximize efficiency? ๐๐ Then you don't want to miss this Power Tools edition of Potty Talk LIVE! Larry Enright ("The Boss"), owner of SkyBoss, joined Richard to discuss his strategy for scheduling as well as how easy it is to do in SkyBoss. ๐๐ค Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to fig...
2020-02-13
32 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 246-Workshop Edition: How To Handle Pricing Complaints
Don't you just love customers who call in to complain about the price AFTER the job has been completed? ๐ก๐ก Probably not. ย On this Workshop edition of Potty Talk LIVE, Richard shared tips and strategies on how to turn complaining customers into Raving Fans! ๐โกโญ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new custome...
2020-02-11
36 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 245-Workshop Edition: How To Build A Championship Team In 2020
Is your crew the Dream Team or The Bad News Bears? ๐โพ On this episode of Potty Talk LIVE, Richard showed you how to build your championship team this year and CRUSH your 2020! โกโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand ou...
2020-02-06
33 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 244-Workshop Edition: Be Like Bezos
Are you OBSESSED with your customer's experience? ๐ค๐ค On this workshop edition of Potty Talk LIVE, Richard revisited an old interview of the Amazon Founder, Jeff Bezos, in which he stated, "Internet, Schminternet. It's all about the customer experience." โญโญย What about you? Is your plumbing business customer-focused? ๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how...
2020-02-04
31 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 243-Power Tools Edition: CRUSH Your 2020!
The Boss ๐๐, Larry Enright, President of SkyBoss, joins Richard on this Power Tools edition of Potty Talk LIVE to share how SkyBoss will not only get you organized, but best serve your customers at the same time. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out i...
2020-01-16
33 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 242-Workshop Edition: Are You Singing In The Rain?
How do you create your own destiny? โญโญย Join Richard on this episode of Potty Talk LIVE where he shared how you can create your own conditions in your plumbing business so when the storms hit, ๐ฉ๏ธ๐ฉ๏ธ it's just "rain." ย โ๏ธโ๏ธ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your...
2020-01-14
55 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 240-Plumbing Power Couples Edition: What's Your 2020 Vision?
The Lovely Laura ๐๐ joins Richard in this Plumbing Power Couples edition of Potty Talk LIVE to talk about how to take your plumbing business to the next level in the new year! โกโก Ring in the new year ๐ฅ๐ฅ with a fresh 2020 vision! ๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the b...
2020-01-02
25 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 239-Workshop Edition: Where Will You Be This Time Next Year?
Where do you want your plumbing business to be this time next year? ๐๐ In this episode of Potty Talk LIVE, Richard shares an action you can take RIGHT NOW ๐๐ to change the direction of your plumbing business and achieve the success you desire. ๐ค๐ Don't miss it!ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctl...
2019-12-31
42 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 238-Power Tools Edition: Is Your Biz Brand-Tastic?
Do you have a plumbing business BLAND or plumbing business BRAND? ๐คฃ๐คฃ Join Richard on this Potty Talk LIVE episode to learn how you can become BRAND-TASTIC! โกโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase you...
2019-12-19
48 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 236-Workshop Edition: When The Thing Ain't THE Thing
What does an abandoned piece of luggage ๐ผ๐ผ at an airport have to do with your plumbing business? ย In this edition of Potty Talk LIVE, Richard shared a recent incident that happened at an international airport โ๏ธโ๏ธ that reminded him of a remarkably common mistake many plumbing business owners make. ย โกโก Tune in to hear all about it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business a...
2019-12-12
31 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 235-Workshop Edition: Thankfulness is a State of Mind
What are you thankful for? ๐ค๐ค In this special Thanksgiving edition of Potty Talk LIVE, Richard challenged you to recognize the reason to be thankful for your plumbing business. ๐ฆ๐ฆ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, i...
2019-11-29
27 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 234-Power Tools Edition: Google is Always Changing
There is one thing that will never change and that is that Google is ALWAYS changing! ๐คฃ๐คฃ Yaz Sinan with SearchKings joins Richard on this edition of Potty Talk LIVE to discuss the recent changes Google Local Services has made and how it affects your plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing c...
2019-11-26
39 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 233-PowerTools Edition: What's New With SkyBoss?
What's new with SkyBoss you ask? ย LOTS! ๐คฉ๐คฉย In the edition of Potty Talk LIVE, Larry Enright and Brian Wells of SkyBoss join Richard to discuss a few new features that will raise your plumbing business to the next level! โกโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumb...
2019-11-21
36 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 232-Workshop Edition: The One Number Your Plumbing Business Must Know
Do you really need to know your average ticket, monthly sales revenue, profit percentage, and KPI's? ๐๐ Yes...and no. ย Richard explains which number is vital for you to know to determine the health of your plumbing business. โกโก Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, bra...
2019-11-19
33 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 231-Workshop Edition: The Little Plumbing Company Advantage
Ever feel like being a small plumbing company is your disadvantage? ๐จ๐ฉ In this Potty Talk LIVE episode, Richard shared how being the "little" plumbing company is your greatest advantage. ๐คฉ๐คฉ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market...
2019-11-07
1h 03
Potty Talk - The Podcast for Plumbing Business Owners
Episode 230-Power Tools Edition: The Easiest Way To Find Plumbers
Having trouble finding good plumbers to grow your plumbing business? ๐ญ๐ญ It's easier than you think. Jessica Giambrone, recruiting expert, joined Richard on this special edition of Potty Talk LIVE and showed how easy it is to ABR (Always Be Recruiting)! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best...
2019-11-05
35 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 229-Workshop Edition: Is Your Business Haunted?
Join Richard on this haunted Halloween edition ๐๐ of Potty Talk LIVE as he shares how to get rid of the goblins, ghouls, and ghosts that haunt your plumbing business. ๐ป๐ป Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presenc...
2019-10-31
37 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 227-Workshop Edition: Are You A Slave To Your Plumbing Business?
Are you a slave to your plumbing business or a free man? ๐จ๐จ In this Workshop edition of Potty Talk LIVE, Richard unwraps how to ensure that, as a plumbing business owner, you know true freedom when it comes to your plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers...
2019-10-24
48 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 226-Power Tools Edition: Are You Making These Big Mistakes?
Larry Enright, the founder of SkyBoss, joins Richard on this edition of Potty Talk LIVE! ๐๐ Larry and Richard share some of the biggest mistakes they see plumbing business owners make. ๐ต๐ต You won't want to miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plu...
2019-10-10
42 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 225-Workshop Edition: The Race You Don't Want To Win
What is the race that you do NOT ever want to win? ๐ต๐ต Find out in this Workshop edition of Potty Talk LIVE where Richard talks to plumbing business owners about how to make sure they don't even enter this race. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best...
2019-10-08
35 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 224-Power Tools Edition: Matt Benton, Real Time Reviews
Getting REAL online reviews is essential to your plumbing business, but it has to be done the right way. ๐๐ Matt Benton joined Richard on this Power Tools edition of Potty Talk LIVE and discussed what's new at Real Time Reviews and how this can help YOU. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing c...
2019-10-03
37 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 223-Plumbing Power Couples Edition: The Most Important Advertisement
Do you know what the most important form of advertising is? ๐๐ In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura shared an experience that Laura had recently at their health club, which spoke volumes about how to NOT get new clients ๐คฏ๐ก and how to actually repel people from using your service. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business...
2019-10-02
28 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 221-Workshop Edition: Three Stages of Team Management
Managing a team of plumbers keeps you busy, but busy with what is the question. ๐ค๐ค In this Workshop edition of Potty Talk LIVE, Richard layouts out the Three Stages of Team Management when it comes to your plumbing business. ๐๐ If you're a plumbing business owner, you won't want to miss this episode! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your p...
2019-09-18
37 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 220-Power Tools Edition: What's New with SkyBoss?
Larry Enright, Founder of SkyBoss, joins Richard in this Power Tools edition of Potty Talk LIVE. ๐จ๐จ Larry will be sharing some new features of SkyBoss that plumbing business owners are gonna LOVE! ๐๐ Definitely game-changers! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to...
2019-09-18
48 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 219-Workshop Edition: What's Your T Number?
What's "T"? ๐ค๐ค Find out in this special edition of Potty Talk LIVE, as Richard shares how he found out what his number was (here's a hint: it was WAY too low ๐ณ๐ณ) and what he did to fix it. ๐๐ Great advice for all guys, but especially his plumbing bros out there to help them get focused on their plumbing business game. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to st...
2019-09-10
45 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 218-Cool Cat Edition: Patrick Leonard, Plumbing Professionals
Hey Plumbing Business Owners! Wanna know how to push through a low time and come out on top? ๐๐ Patrick Leonard, owner of Plumbing Professionals in Birmingham, Alabama, joins Richard in this Cool Cat edition of Potty Talk LIVE! ๐๐ Patrick will talk about how he set high goals for August and pushed through some difficult times to end CRUSHING those goals! ๐ฅ๐ฅ Come find out how he did it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from...
2019-09-10
38 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 216-Plumbing Power Couples Edition: Divide and Conquer
Not knowing how to divide and conquer cannot only be frustrating to each other, but can frustrate your plumbing business even more. ๐ค๐ค In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura share the secrets on how to get the most POWER for your plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing c...
2019-08-30
50 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 214-Cool Cat Edition: Ron and Angel Blevins, Pristine Plumbing
Ron & Angel Blevins, owners of Pristine Plumbing in Indianapolis, IN, join Richard on this Cool Cat edition ๐๐ of Potty Talk LIVE to discuss the recent re-branding they went through and how it has revitalized their plumbing company. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out i...
2019-08-29
50 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 212-Power Tools Edition: What's New With SkyBoss
Larry Enright, President of SkyBoss, joins Richard on this Power Tools edition of Potty Talk LIVE. ๐๐ย Larry will share some of the latest updates with SkyBoss. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your o...
2019-08-22
45 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 210-Workshop Edition: Stop Thinking Like An Employee!
Many plumbing business owners never make the mental transition from being an employee to being a CEO. ๐ญ๐ญ In this Workshop edition of Potty Talk LIVE, Richard shares the secret to never acting like an employee again. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to sta...
2019-08-21
39 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 208-Workshop Edition: What You're Really Selling
If you think you're selling plumbing, you're wrong. ย In this Workshop edition of Potty Talk LIVE, Richard goes over what you're ultimately selling and how to accurately utilize this valuable resource. Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, inc...
2019-08-14
25 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 207-Cool Cat Edition: Jim Eichenser, Tri-D Plumbing
(Jim's connection starts out a bit rough, but it gets better and he drops some BIG nuggets of gold!) Jim Eichenser of Tri-D Plumbing is Richard's special guest on this Cool Cat edition of Potty Talk LIVE! ๐ And if ever there was a Cool Cat, it is Jim!ย Come join the show and find out why Jim is a super "NIFTY" guy! ๐ค๐ค๐ค Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plu...
2019-08-14
42 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 204-Workshop Edition: Small Time Thinking = Small Time Results
ย Is it time to break free from the "ties that bind?" ๐๐ In this Workshop edition of Potty Talk LIVE, Richard shares with you how you can free yourself from "small-time thinkers." ๐คฏ๐คฏย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market...
2019-08-14
35 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 203-Power Tools Edition: Automate Your Facebook Biz Posts!
Wanna have pre-built Facebook posts that automatically post to your business page? ๐๐ย Then you won't want to miss this Power Tools episode of Potty Talk LIVE! Paul Stinemetz of Trenchless Marketing, Inc. joins Richard to discuss how their new product, Real Time Social, and how it has eliminated the needless worry of having to create posts for your Facebook Page. ๐๐ The posts are already built waiting for you inside the platform! ๐คฏ๐คฏ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business"...
2019-08-14
40 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 202-Workshop Edition: The Importance of Branding
Gremlins ๐น attacked the equipment for today's Potty Talk LIVE so our scheduled guests, Ron & Angel Blevins of Pristine Plumbing, were not able to join us. ย ๐ช BUT, Richard punted and did a great show on the importance of branding! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plum...
2019-08-01
32 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 201-Power Tools Edition: Find, Attract, & Hire Quality Plumbers
Ryan Kohler, President of ApplicantPro, an online hiring solution for plumbing companies, joined Richard on this Power Tools edition of Potty Talk LIVE. ๐๐ Ryan shared how easy it is to attract, find and hire quality plumbers. ๐๐ If you have trouble finding great plumbers, this episode is for you! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showi...
2019-07-25
34 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 199-Power Tools Edition: Flush On with TOTO!
ย Bill Strang joins Richard to discuss TOTOโs latest products and is eager will answer YOUR questions during this Power Tools episode of Potty Talk LIVE. ๐๐You donโt want to miss it! ๐๐ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increas...
2019-07-22
29 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 196-Workshop Edition: Do Feelings Really Matter?
How do you make your customer FEEL? ๐๐ In this Workshop edition of Potty Talk LIVE, Richard shares how to make your customer NEVER forget you. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in between.
2019-07-17
24 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 195-Cool Cat Edition: Tom Shell, Owner, Tom Shell Plumbing
ย Tom Shell, owner of Tom Shell Plumbing in New Port Ritchie, Florida, is Richard's special guest on this Cool Cat edition of Potty Talk LIVE. ๐๐ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in between...
2019-07-13
34 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 192-Plumbing Power Couples Edition: Happy Independence Day!
In this special July 4th ๐บ๐ธ๐บ๐ธ Plumbing Power Couple edition of Potty Talk LIVE, Richard and Laura discuss how plumbing can really give you the independence you desire! ๐ฅ๐ฅ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in be...
2019-07-08
41 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 190-Workshop Edition: Want To Be A Million Dollar Plumber?
What's keeping you from being a Million Dollar Plumber? ๐๐ In this Workshop edition of Potty Talk LIVE, Richard discusses what may be holding YOU back. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online pr...
2019-07-02
40 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 189-Power Tools Edition: Do First Impressions Really Matter?
Do first impressions really matter for your plumbing business? ๐๐ Find out on this Power Tools edition of Potty Talk LIVE!! ๐๐ย Dan Antonelli, President of KickCharge Creative, joins Richard to discuss why having a memorable and professional logo matters more than you think.ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pric...
2019-06-28
35 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 187-Workshop Edition: Success is a Habit
Success is a habit...and so is failure. Which habit are you practicing? In this Workshop edition of Potty Talk LIVE, Richard discusses how to break bad habits that are holding you back. Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in yo...
2019-06-25
27 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 186-Cool Cat Edition: BJ & Christy Tijerina, P.S. Plumbing Specialists
Owners of P.S. Plumbing Specialists in Amarillo, Texas, BJ & Christy Tijerina join Richard on this special Cool Cat edition ๐๐ of Potty Talk LIVE.ย BJ & Christy talk about how they are working together to build their plumbing business empire. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbe...
2019-06-21
31 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 185-Workshop Edition: Whales or Minnows?
Due to technical difficulties, the representative from Trenchless Marketing was unable to join the show and Richard forged ahead and asked the question "Are you fishing for whales or minnows?"ย Turns out, most are fishing for minnows when they THINK they are fishing for whales.ย Check out the show.ย ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correc...
2019-06-21
27 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 183-Workshop Edition: Collect Now Or Collections Later
Do you chase money? ๐ธ๐ธ Do you mail invoices to your customers? ๐ฌ๐ฌ Do you allow your customers to pay later? If so, then โyou gonna die!โ โ ๏ธโ ๏ธ In this Workshop edition of Potty Talk LIVE, Richard discusses why it is crucial to your plumbing business to collect payment after every single job. ๐ฐ๐ฐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing c...
2019-06-19
30 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 182-Plumbing Power Couples Edition: Are You Getting On Each Other's Last Nerve?
Working together is fun, exciting, romantic and always stress-free, right? NOT! ย ๐ ๐ Being a Plumbing Power Couple comes with its own set of challenges.ย In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura discuss ways to meet those challenges head-on and come out stronger on the other side. โค๏ธ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your prici...
2019-06-14
42 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 181- Power Tools Edition: Service Agreements Made EASY!
Setting up and tracking Service Agreements is easy in SkyBoss. ๐๐ Brian Wells with SkyBoss joins Richard for this Power Tools edition ๐ ๐ of Potty Talk LIVE where they'll show you how easy it is to use Service Agreements to grow your plumbing business. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your...
2019-06-13
25 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 178-Workshop Edition: Plumbing in Texas
ย So, what's going on with plumbing in Texas? ๐ณ๐ณ How does it affect you and your business? In this Workshop edition of Potty Talk LIVE, Richard will explore what all this really means and how you can use it to your advantage. ๐๐ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumb...
2019-06-07
27 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 175-Power Tools Edition: Taylor Benton, Owner, Real Time Reviews
Getting REAL online reviews is essential to your plumbing business, but it has to be done the right way. ๐๐ Taylor Benton, owner of Real Time Reviews, joins Richard on this Power Tools edition of Potty Talk LIVE to discuss the importance of getting reviews and how to get a review from every customer. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your...
2019-06-04
39 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 174-Power Tools Edition: Flush On With TOTO!
Bill Strang joins Richard to discuss TOTOโs latest products ๐๐ and is eager to answer YOUR questions during this Power Tools episode of Potty Talk LIVE. ๐๐You donโt want to miss it! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase yo...
2019-05-23
24 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 172-Power Tools Edition: Matt Benton, Owner, Trenchless Marketing
Donโt know who to trust when it comes to SEO for your plumbing business? ๐ฅ ๐ฅ Well, look no further! Matt Benton, owner of Trenchless Marketing, Inc., joins Richard on this Power Tools edition ๐ ๐ of Potty Talk LIVE to share the secrets to winning the SEO game! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing co...
2019-05-21
48 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 171-Cool Cat Edition: Michael Littleton, Owner, Pride Plumbing Services
Michael Littleton, owner of Pride Plumbing Services, joins Richard on this Cool Cat edition ๐๐ of Potty Talk LIVE. Michael shares how heโs taking his game to the next level. ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online pres...
2019-05-17
36 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 170-Workshop Edition: The Pro's and Con's of Inventory Control
ย Due to technical difficulties, Matt Benton of Trenchless Marketing wasnโt able to join the show today, so Richard punted and talked the pros and cons of inventory control. Check it out!ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market...
2019-05-17
27 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 168-Plumbing Power Couples Edition: Are You Killing Your Plumbing Business?
Itโs the fastest way to kill your plumbing business. ๐ฒ๐ฒ In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura discuss the hidden plumbing business killer. ๐๐ Join the show to find out what it is! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out i...
2019-05-16
40 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 167-Workshop Edition: Systemize, Stylize, & Monetize
Join Richard for this Workshop edition of Potty Talk LIVE ๐๐ where he teaches you how to systemize, stylize, and monetize your plumbing business ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in between. I've bee...
2019-05-13
31 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 166-Power Tools Edition: Time IS Money!
The BOSS is in the house! ๐๐ Larry Enright, the owner of SkyBoss, joins Richard on this Power Tools edition of Potty Talk LIVE! Think you don't need a scheduling management program? Think again! ๐ฒ๐ฒ Join the show to find out why! ๐๐ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing compan...
2019-05-09
38 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 164-Workshop Edition: Why You Should Be In Debt
ย Are you worried about having debt? ๐ฒ๐ฒ In this Workshop edition of Potty Talk LIVE, Richard discusses the difference between good debt and bad debt for your plumbing business. ๐๐ You won't want to miss it! ๐๐ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increa...
2019-05-07
29 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 163-Plumbing Power Couples Edition: Are You Focusing On The Vomit?
ย Do you spend more time focusing on the good or the bad? ๐ค๐What you focus on, is what you get. ๐๐ In this Plumbing Power Couple edition of Potty Talk LIVE, Richard and Laura discuss an interesting conversation that Laura overheard in the locker room ๐๐คซ and how she knew immediately that it needed to be shared. ๐๐ย Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you h...
2019-05-03
28 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 162-Power Tools Edition: Huge Google Announcement!
Do you have your Google Local Services set up? ๐ค๐คย If you've answered no to that question, then this Power Tools edition of Potty Talk LIVE is a must-see! ๐๐ Premier Google Partner, SearchKings is Richard's special guest and they will be discussing how missing THIS Google train will put a hurt on your plumbing business. ๐ฅ๐ฃ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย ...
2019-05-02
34 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 127- Workshop Edition: Business or Busymess?
Does it often seem that your plumbing company is more of a BUSY-MESS than a BUSI-NESS? ย In this 127th episode of Potty Talk LIVE Richard Behney, The Million Dollar Plumber shares 3 keys that will transform your busy-mess into the busi-ness you desire. Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plu...
2019-01-30
41 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 123- Patrick Leonard, Owner Plumbing Professionals
Patrick Leonard, Owner of Plumbing Professionals in Hoover, Alabama joins Richard on this episode of Potty Talk LIVE! ๐๐Patrick and Richard will be discussing how Patrick is poised to have a $1 million dollar business ๐ฒ๐ฒ๐ฒ by the end of the year! ๐คฉ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing compan...
2019-01-08
38 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 81 - Plumbing Power Couples: Don't Love Them Just The Way They Are
A special Date Night edition of Potty Talk LIVE where Richard and Laura Behney challenge couples to NOT love each other "just the way they are." Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and ev...
2018-12-17
19 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 71 - Plumbing Power Couples: It Ain't About Plumbing
Richard and Laura Behney talk about being a PPC (Plumbing Power Couple) and how it Ain't About Plumbing!\ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in your market, increase your online presence and everything in between. I've been where yo...
2018-12-17
23 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 42 - Zak Wiersma, Plumber & Singer
Zak Wiersma, plumber and singer out of western Michigan joins Richard on this episode of Potty Talk LIVE! Join Richard and Zak as they discuss plumbing, music...and dead bodies found on the job?! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hire the best plumbers, brand your plumbing company to stand out in...
2018-12-17
29 min
Potty Talk - The Podcast for Plumbing Business Owners
Episode 23 - Frank Joseph (Surprise Guest)
Join Richard on this crazy episode of Potty Talk LIVE! The scheduled guest was unable to appear on the show and Richard invited anyone from the live social audience to join him on the show and Frank Joseph answered the call! Check out the fun! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners. ย I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business. ย To showing you how to figure your pricing correctly, find new customers, hi...
2018-12-17
43 min