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THE WET SLAP with Brant LincolnE60 Creepy Children Shows, Ghost Kitchens, and Hating Lebron with Rocky DeStefanoToday on TWS, Brant Lincoln is joined by Rocky DeStefano and Zachary Marin. Rocky is the owner/operator of multiple Chick-fil-a’s and host of The Ultimate Fantasy Locker Room Podcast. Zachary is a host of The Ultimate Fantasy Locker Room Podcast and What’s The Narrative.
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A Server's JourneyWhat's Happening with RockyRocky and Larry discussion the world in relationship to being a Server Leader in today climate. The world, two stores, the family and how to get Larry married. Spiritual Life is important. Rocky needs to watch The Chosen. Larry has and it has had a profound effect on his life and understanding the Bible.Support the show2021-11-2436 minA Server's JourneyLeadership Competencies - Part 2Join us today in Part 2 of our conversation on leadership competencies. What makes a good leader and what are some qualities worth focusing on? In this week's episode Rocky, Larry and Gabby (or Gary) discuss morality in leadership, dealing with tough situations, and some personal challenges.A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show2021-01-1342 minA Server's JourneyLeadership Competencies - Part 1Join us today in Part 1 of our conversation on leadership competencies. What makes a good leader and what are some qualities worth focusing on? In this week's episode Rocky, Larry and Gabby (or Gary) discuss morality in leadership, dealing with tough situations, and some personal challenges. A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show2021-01-0634 minA Server's JourneyHow to Develop Team Members Into Servant LeadersIn this episode, we invite Jack Kennington and Andrew Barnes, Rocky's colleagues, to talk about their experience with servant leadership. Jack and Andrew were present during Rocky's formative years in leadership. Jack, who lives in Tennessee, works with hospice currently but was with Chick-fil-A for 20 years, 13 of which as an Operator of his own store. Since then, he has had a total of 6 Operators, with a focus on 4, come out of his location. Rocky and Andrew reflect on what it was like to be lead at a young age by their previous operator, Jack. Andrew discusses with Rocky the im...2020-10-1457 minA Server's JourneyThe Journey to Leadership with Victor Sanchez - Part 2 of 2In this episode Rocky talks with one of his favorite Chick-fil-A Consultants, Victor Sanchez. Victor was born and raised in Puerto Rico. He has a Bachelors degree in Purchasing Management and Masters in Marketing. Victor has worked for The Coca-Cola Company for almost 21 years in multiple roles within Supply Chain and Marketing. He is now going into his 6th year as a Business Consultant at the Chick-fil-A corporate office. Victor tells his leadership story and the critical lessons he has learned along the way. Rocky and Victor review their experiences with different leaders through out their careers and how...2020-09-3041 minA Server's JourneyThe Journey to Leadership with Victor Sanchez - Part 1 of 2In this episode Rocky talks with one of his favorite Chick-fil-A Consultants, Victor Sanchez. Victor was born and raised in Puerto Rico. He has a Bachelors degree in Purchasing Management and Masters in Marketing. Victor has worked for The Coca-Cola Company for almost 21 years in multiple roles within Supply Chain and Marketing. He is now going into his 6th year as a Business Consultant at the Chick-fil-A corporate office. Victor tells his leadership story and the critical lessons he has learned along the way. Rocky and Victor review their experiences with different leaders through out their careers and how...2020-09-2328 minA Server's JourneyGet Your Ship Together with Captain Mike Abrashoff - Part 2 of 2In this two part episode we talk with Captain Michael Abrashoff on how he did the unthinkable and turned his ship around. As the new Commander of the USS Benfold, the challenges he faced were staggering, with low morale and the highest turnover rate in the Navy. Few thought the ship could improve. Yet 12 months later it was ranked #1 in performance -- using the same crew. Rocky and Mike discuss how to create a positive work environment with your team, especially when entering conditions where a negative precedent has been set. We learn how Mike quickly gained the trust of h...2020-09-1636 minA Server's JourneyGet Your Ship Together with Captain Mike Abrashoff - Part 1 of 2In this two part episode we talk with Captain Michael Abrashoff on how he did the unthinkable and turned his ship around. As the new Commander of the USS Benfold, the challenges he faced were staggering, with low morale and the highest turnover rate in the Navy. Few thought the ship could improve. Yet 12 months later it was ranked #1 in performance -- using the same crew. Rocky and Mike discuss how to create a positive work environment with your team, especially when entering conditions where a negative precedent has been set. We learn how Mike quickly gained the trust of h...2020-09-0924 minA Server's JourneyThe 10 Commandments of Leadership - Part 2 of 2This is the second half of "The 10 Commandments of Leadership" episode featuring our host Rocky Destefano and a new addition to the team: Gabby Seeley. Gabby is a new business owner offering social media management, graphic design, photography and more digital solutions for businesses who need them. In this episode, we talk through the remaining "Leadership Commandments" (although we may get off topic here and there).A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the Show------------------------Rose Creative Links:Website | Contact | Instagram | FacebookSupport th...2020-09-0244 minA Server's JourneyHow To Cultivate Leaders Instead of Followers - Part 3 of 3In this episode Rocky takes a trip down memory lane with four of his former employees, all of whom have gone on to serve as leaders within the Chick-fil-A Corporation. We are accompanied by Tim Douglass (Chick-fil-A Operator / Russellville, AR), Rob Kramer (Chick-fil-A Operator / Jacksonville, FL), John Francisco (Chick-fil-A Operator / Memphis, TN) and Kyle Brown (Chick-fil-A Interim Manager & Grand Opening Supervisor / Brownwood, TX). Each of them share their insight on what it was like to be lead by Rocky through out different stages of his leadership experience, as well as how they have been shaped into the leaders they ar...2020-08-2627 minA Server's JourneyHow to Cultivate Leaders Instead of Followers - Part 2 of 3In this episode Rocky takes a trip down memory lane with four of his former employees, all of whom have gone on to serve as leaders within the Chick-fil-A Corporation. We are accompanied by Tim Douglass (Chick-fil-A Operator / Russellville, AR), Rob Kramer (Chick-fil-A Operator / Jacksonville, FL), John Francisco (Chick-fil-A Operator / Memphis, TN) and Kyle Brown (Chick-fil-A Interim Manager & Grand Opening Supervisor / Brownwood, TX). Each of them share their insight on what it was like to be lead by Rocky through out different stages of his leadership experience, as well as how they have been shaped into the leaders they ar...2020-08-1932 minA Server's JourneyHow to Cultivate Leaders Instead of Followers - Part 1 of 3In this episode Rocky takes a trip down memory lane with four of his former employees, all of whom have gone on to serve as leaders within the Chick-fil-A Corporation. We are accompanied by Tim Douglass (Chick-fil-A Operator / Russellville, AR), Rob Kramer (Chick-fil-A Operator / Jacksonville, FL), John Francisco (Chick-fil-A Operator / Memphis, TN) and Kyle Brown (Chick-fil-A Interim Manager & Grand Opening Supervisor / Brownwood, TX). Each of them share their insight on what it was like to be lead by Rocky through out different stages of his leadership experience, as well as how they have been shaped into the leaders they ar...2020-08-1243 minA Server's JourneyFear with Chris GingrassoToday's word of the week is fear! We're drawing inspiration from Paul Perrino, Vice President of Luxury Meetings Summit and Virtual Health Coach. Listen as our favorite guest host, Chris Gingrasso, talks about the endless possibilities you can achieve when you simply put the time in._________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-08-1103 minA Server's JourneyThe 10 Commandments of Leadership - Part 1 of 2This is the first half of "The 10 Commandments of Leadership" episode featuring our host Rocky Destefano and a new addition to the team: Gabby Seeley. Gabby is a new business owner offering social media management, graphic design, photography and more digital solutions for businesses who need them. In this episode, we talk through the first five "Leadership Commandments" (although we may get off topic here and there). Stay tuned for part 2 in the near future.A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the Show------------------------Rose Creative Links:...2020-08-0534 minA Server's JourneyFair with Chris GingrassoToday's word of the week is fair! We're drawing inspiration from AC Lockyer, Founder of Softwash Systems, Speaker, Coach and Business Development Guru. Listen as our favorite guest host, Chris Gingrasso, talks about the endless possibilities you can achieve when you simply put the time in._________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-08-0404 minA Server's JourneyTriumphs and Tribulations with Joa MacNalieJoa Macnalie talks about her journey of becoming the leader she is today. She tells the story of how she overcame challenges, sometimes through sheer will power and other times with the guidance of influential leaders in her life. She discusses her experience with leadership from coaches while playing sports at a young age. We talk about family, how she became an author and the story behind her children's books, her run for City Council and how her faith impacts her leadership style. Join us for this raw discussion full of depth and inspiration from this amazing young woman.2020-07-2952 minA Server's JourneyFailure with Chris GingrassoToday's word of the week is failure! We're drawing inspiration from Dr. Michael Smalley. Listen as our favorite guest host, Chris Gingrasso, talks about the endless possibilities you can achieve when you simply put the time in._________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-07-2803 minA Server's JourneyCoaching, Football and Business With Russ SloanIn this episode Russ Sloan, talks with us about his experience as a coach and leader over the years. Russ has served in a myriad of leadership positions through out various industries. Listen as he talks about the variables between them all. Russ discusses his experience being lead by 4 separate hall-of-fame coaches during his football career. We talk about challenges new business owners may face. Rocky and Russ exchange words over Sam Walton, founder of Walmart and the future of athletics in the wake of the COVID19 pandemic._________________________A Server's Journey Links:Su...2020-07-2253 minA Server's JourneyEnough with Chris GingrassoToday's word of the week is enough! We're drawing inspiration from David Loveless, co-host of the Live True Podcast and Pastor of Discipleship & Leadership Initiatives at First Baptist Church Orlando. Listen as our favorite guest host, Chris Gingrasso, talks about the endless possibilities you can achieve when you simply put the time in._________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-07-2103 minA Server's JourneyServant Leadership with Bob EhmannIn this episode Bob Ehmann, retired missionary, talks with us about how to be a servant leader. Rocky and Bob discuss his life of serving through missions. They reminisce about how he came to meet his wife of 55 years as well as his experience being a servant leader in the church. Additionally, Bob touches on how he has chosen to follow God's guidance throughout his life of missionary work over the past 53 years._________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show2020-07-1537 minA Server's JourneyDrive with Chris GingrassoToday's word of the week is drive! We're drawing inspiration from R. D. Saunders, Director of Advancement for the John Maxwell Leadership Foundation and EQUIP. Listen as our favorite guest host, Chris Gingrasso, talks about the endless possibilities you can achieve when you simply put the time in._________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the ShowSupport the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-07-1403 minA Server's JourneyJeff Rogers Creating A Thriving Family LegacyJeff Rogers talks about his businesses, Stewardship Advisory Group and Stewardship Legacy Coaching. His book, Creating a Thriving Family Legacy, touches on the outpour of Roger's passion; that we free ourselves to be open to financial freedom so we can give more freely to God's kingdom. Listen as Jeff tells us his story in ministry and how he embraced his calling to enter financial ministry through the lens of God's word._________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | Twitter | Support the Show | Bonus ContentSupport the show2020-07-0842 minA Server's JourneyDrift with Chris GingrassoToday's word of the week is drift! We're drawing inspiration from Pasco Manzo, President of Teen Challenge in New England. Listen as our favorite guest host, Chris Gingrasso, talks about the endless possibilities you can achieve when you simply put the time in.Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-07-0703 minA Server's JourneyServing Your Community with Pastor Tony McCoyIn this episode, Rocky joins with Tony McCoy, former NFL football player and current pastor of Hope International Church in Groveland, Florida. McCoy's background from the NFL to ministry left him with a pointed passion for leading by serving others. His church, Hope International, stands by a mission statement to save, encourage, and change. Together the team talks about what inspires them most to serve their community and how we can support black lives during this historic time. How are you using your voice as an ally? What can you do to support your black brothers and sisters? 2020-07-0143 minA Server's JourneyDiscipline with Chris GingrassoToday's word of the week is discipline! We're drawing inspiration from infamous Jim Rohn, who says that "Discipline is the bridge between goals and accomplishment." Listen as our favorite guest host, Chris Gingrasso, talks about the endless possibilities you can achieve when you simply put the time in._____________________________________________A Server's Journey Links:Subscribe | Website | Facebook | Instagram | TwitterSupport the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-06-3004 minA Server's JourneyHow to Lead Your Team During Crisis (Part 2)Rocky and Larry take a second look at what it takes to lead your team during crisis. Support the show2020-06-2422 minA Server's JourneyHow to Lead Your Team During Crisis (Part 1)Happy Hump Day! Today we're celebrating an Epic Moment of Leadership from 1789 and talking about how to lead your team during these uncertain times. Rocky and Larry use an article by the CEO and founder of 2020-06-1721 minA Server's Journey6 Tips to Create a Thriving Culture with Lee CockerellChris Gingrasso hosts this quick moment dedicated to our word of the week: culture. Vice President of Walt Disney World Resorts, Lee Cockerell, takes us through his experienced tips to create a culture that cares about your feelings. After managing tens of thousands of Disney Cast Members, we are sure Cockerell's advice is sound. Tune in!Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-06-1603 minA Server's JourneyDesmond Clark on The Principles of WinningToday's episode includes special guest Desmond Clark, NFL tight end for the Miami Dolphins and Chicago Bears. Together we talk about Desmond's rise from poverty to success, his book, The Principles of Winning, and the importance of matching your vision with concrete plans. Support the show2020-06-1047 minA Server's Journey5 Ways to Exercise Your Creativity with Duncan WardleLearn how to define and exercise your creativity with Duncan Wardle, former Head of Innovation and Creativity for Disney. Chris Gingrasso hosts us in a quick look at why as we grow older, we start thinking reductively. Why do we halt creativity and view it as a "special skill" instead of as something we all posses? And how can we get creative once more?Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-06-0904 minA Server's JourneyThe Ideal Team Player: Pat Lencioni on his Best-Selling BooksBest selling author Patrick Lencioni takes the floor to discuss his latest book, “The Ideal Team Player,” and why you can’t fake humility in the workplace. Find out what sparked Pat’s passion in forming his management consulting firm, The Table Group, and relish this opportunity to pick Lencioni’s brain about his unique writing routine, favorite authors, and a workplace environment that starts and ends with genuine concern about the people who work there.Support the show2020-06-0340 minA Server's JourneyWalt Disney and Defining CourageBack with our word of the week: courage! Today's debut is from Jon Langford, one of the authors in Chris Gingrasso's latest book, Wow Factor: 52 Thoughts from 52 Thought Leaders. Langford defines courage and uses Walt Disney as a notable example of how we can define and use courage to begin our own legacies. Do you have the courage?Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-06-0203 minA Server's JourneyChris Krimitsos: Podfest Multimedia ExpoToday's episode features multi-talented entrepreneur Chris Krimitsos, founder and Chief Creative Officer of one of the largest gatherings for podcasters in the world, Podfest Multimedia Expo. Support the show2020-05-2751 minA Server's JourneyWhy the Word "Control" Shouldn't Get a Bad RapOur favorite Server's Moment host, author Chris Gingrasso, talks about our word of the week: "control." With a little help from leadership development coach, Edgar Cabello and a look into legendary Lou Holtz's football strategy on winning, we dissect why defining the word "control" is key to your leadership journey. Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-05-2603 minA Server's JourneyHow to Get Pandemic Leadership RightRocky, Foster, and Larry address how to lead during the Covid-19 global pandemic. The trio talks about the importance of quick and effective action plans, a simple and empathetic communication plan, and a transparent approach to problem solving in the workplace. We know that no business leader has ever gone through anything like this before, so we're diving into how to best lead your teams by protecting their safety, keeping them calm, and maintaining overall efficiency. Support the show2020-05-2033 minA Server's JourneyA Server's Moment: Do You Have What it Takes?Our host Chris Gingrasso talks about T-Lab President Clarence Nixon's definition of today's word of the week: competence. Nixon asks us a hard question: Do YOU have what it takes? And how, as a servant leader, can you inspire "competence?"Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-05-1903 minA Server's JourneyTalent Magnet: Mark Miller on Attracting Top TalentGrab a glance at Chick-fil-A’s roots from just seventy five stores to two thousand with Vice President of High Performance Leadership, Mark Miller. From Kodak’s refusal to see digital photography’s writing on the wall to Chick-fil-A’s search for resources on how to find and keep workers, Miller reviews just how important it is to listen and adapt to the ever-evolving talent pool. Learn how to tell the story of a better boss, a brighter future, and a bigger vision to a generation that craves working for an organization that makes a difference.Support the show2020-05-1348 minA Server's JourneyA Server's Moment: 3 Ways to Provide Value as a CoachHosted by the one and only author Chris Gingrasso, today's word of the week is "coach!" We're talking about business and life coach, Noble Bowman from Rhapsody Strategies, and his philosophies on helping transform his clients to achieve their destiny. Listen to hear three ways to provide value as a coach!Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-05-1203 minA Server's JourneyBet on Talent: How to Win the Heart of Customers with Dee Ann TurnerWant to know how Chick-Fil-A achieved its nation-sweeping success? It won the heart of its customers. Listen as one of the key motivators of Chick-fil-A’s success, Dee Ann Turner, talks how to create a remarkable culture that rewards both your team and your guests. Turner emphasizes the importance of “principle” based leading rather than “rule” based leading, and even the reason why “My Pleasure” stuck and the chain achieved legendary customer service recognition.Support the show2020-05-0626 minA Server's JourneyA Server's Moment: WOW Champion From Chris Gingrasso and Wow Factor: 52 Thoughts from 52 Leaders, hear what James Reid says about the word "champion."Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-05-0503 minA Server's JourneyDan Wheeler on Making the Most of Your RetirementRe-run of our favorite QVC tv host: Dan Wheeler, one of our guests with an over 40 year career in television broadcasting. While Dan’s professional life thrived, his personal life came crumbling down when his wife, Beth, was diagnosed with stage four cancer. Through these life altering events, Wheeler chose to define his purpose and inspire others around him to make the most of their time after retirement. Listen to hear Wheeler talk about his wife’s unending capacity to love, his new ministry “Fearless Faith,” and his first book release, “Hurricane of Love.”Support the show2020-04-2952 minA Server's JourneyA Server's Moment: WOW BrandChris Gingrasso comes on to talk about our word of the week: Brand! In Wow Factor: 52 Thoughts from 52 Thought Leaders, Kennon Burch dives into just want it means to live by your own "personal brand." With a rich marketing history at Darden's Red Lobster and his current experience as founder of Brand Catalyst Partners, Burch's ideas on your own personal brand will have you pondering exactly what you want your brand to be. Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-04-2803 minA Server's JourneyKnow Your WhyRe-run of this classic episode, where we talk about about how the “why” in business can’t just be about profit if you want to stay motivated while the chips are down. Learn how to communicate purpose with a team just looking for a paycheck, and help your employees pinpoint and develop their strengths instead of harping on their weaknesses.Support the show2020-04-2225 minA Server's JourneyA Server's Moment: WOW BetterA word to ponder from author and thought leader Chris Gingrasso! Today's word is "better." With a quote from Ben Franklin, and a look into Brian Buckley's "Better Man Event," we're talking about how you can be a better leader each and every day.Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-04-2103 minA Server's JourneyStart Ugly with Chris KrimitsosGuest Chris Krimitsos comes on the show to talk about Podfest, a national podcast festival that draws creatives from all over the world. Here we're talking about Chris's book, Start Ugly, and his drive to create community and connect people and resources. Dive in as we reference some of the greatest podcasts like Biz Women Rock!, Stem Talk, and more. Support the show2020-04-1551 minA Server's JourneyA Server's Moment: WOW BehaveTake two minutes today to ask yourself: Who do YOU want to become? Chris Gingrasso walks us through one of his chosen words from Wow Factor: 52 Thoughts from 52 Thought leaders, and today's word is BEHAVE. We're drawing from the thoughts of Chiropractor and Life Center CEO Dr. Paul Sorchy, who tell us that it's important to be humble, surrounded, intentional, and considerate. Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-04-1403 minA Server's JourneyHow to Find Your Business' Purpose (and How to Know When to Change it)From Ikea's mission statement (which we love) to Mind Tool's tips to crafting your own mission and vision statement for your business, we get down to the nitty gritty of how exactly to find your business' purpose and how to know when to change it. Support the show2020-04-0833 minA Server's JourneyA Server's Moment: WOW Awake"People need to wake up and realize that life doesn't wait for you. If you want something, get up and go after it." Today's word is AWAKE. We're quoting Robert Kiyosaki and inspiring you to dive into your dreams head first!Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-04-0703 minA Server's JourneyAl Cartwright: Leadership Principles from the ArmyToday's guest, experienced army lieutenant Al Cartwright, shares the leadership principles he learned from Officer Candidate School and in the field. Al Cartwright entered the army as an enlisted trooper and quickly rose through the rank of lieutenant colonel. From infantry officer to army aviator, Cartwright became qualified in both fixed wing aircraft and helicopters, accumulating over 6,000 hours of flight time. In addition, he served as a commander of eight helicopter gunships and supported Project Delta, a special forces unit in Vietnam awarded a multitude of recognitions. Cartwright accumulated over the years many accolades, such as the Legion Flying...2020-04-0138 minA Server's JourneyA Server's Moment: WOW AuthenticWow Factor author is at it again! Chris Gingrasso talks about the chapter of his book on the word "Authentic" by Donna Bosmeny of the Success for All Foundation. She says, "Start your day with a pledge to be the honest version of yourself, and commit to that." How do YOU define authentic?Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-03-3103 minA Server's JourneyTool Box Takeaways: How to Discover Your ValuesRocky, Larry, and Foster talk about how your value system shapes who you are as a leader. In light of the Covid-19 pandemic, we believe that knowing your values is an integral part to how we respond to circumstances out of our control. Join us as we talk about the five reasons a value system will keep you on course to be the leader you want to be. Support the show2020-03-2541 minA Server's JourneyA Server's Moment: WOW AtmosphereChris Gingrasso, author of WOW Factor: 52 Thoughts fro 52 Leaders, talks about "atmosphere." Sometimes we allow ourselves to be in atmospheres that kill our joy, vision, mood, and vision. Today we're giving you five E words that can help you create a better atmosphere for you to thrive. Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-03-2403 minA Server's JourneyHow to Craft Your Vision and Mission For Your BusinessSo you've decided to lead by serving. How do you help craft a mission and vision statement for your business? Mike, our resident "numbers guy" talks about how vision is only relevant if you can measure it in the numbers, and Rocky dives into some tangible real world examples of mission statements from Tesla, Nike, Chick-fil-A, and more that hit the mark. Foster ties knowing your vision and mission back into how business leaders must know their why. Support the show2020-03-1829 minA Server's JourneyA Server's Moment: WOW AttitudeAuthor of Wow Factor Chris Gingrasso talks about the word "attitude." Listen as we talk about the four "L's" to changing your attitude; because we all know that at some point, we've had our own bad attitudes!Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-03-1703 minA Server's JourneyTool Box Takeaways: Mentoring"You can't be perfect, but if you're vulnerable, and you just admit if you screw up, that means a lot. I think people have learned more from my failures than my successes." Rocky, Foster, and Mike take a hard look at the M-word: mentoring!Support the show2020-03-1126 minA Server's JourneyWow Factor with Chris GingrassoAre you ready to be WOW'd? Today's guest is author Chris Gingrasso, author of W.O.W Factor: 52 Thoughts from 52 Leaders, and we are inspired by the way he defines leadership. Join us as we talk about what it means to take someone by the hand and pull them to a place they couldn't have gotten without you. Support the show (https://www.patreon.com/aserversjourney?fan_landing=true)2020-03-0439 minA Server's JourneyKim Patton on Infertility and AdoptionAuthor Kim Patton talks about her infertility, adoption, and how she's learned to serve others through her own struggles. Support the show2020-02-2637 minA Server's JourneyThe History of Servant LeadershipRocky talks about the origins of servant leadership, slavery, Plato and Aristotle. Today we're talking about the competing ideologies of Jesus' way and the way of others. We're unpacking how Jesus' words, "Love one another as I have loved you" paved the way for today's servant leadership model. Support the show2020-02-1926 minA Server's JourneyThe How: The First Step to Becoming a Servant LeaderWhat's the first step to becoming a servant leader? Looking at your heart. Today we're talking about four "Red Flag Qualities" that mean you're in desperate need of some servant leadership. Support the show2020-02-1231 minA Server's JourneyHow to Embrace and Really Apply Your Why with Mike HodesWhat's OUR why? We believe the world needs more servant leaders, and we are intent on making that happen. We talked about the theory behind "The Why," we talked about businesses that SHOW us their "why," and now we're talking about how to be practical about USING your why. Mike Hodes joins us to talk about how to apply your "why" practically in not just your own business, but your life. Support the show2020-02-0537 minA Server's JourneyDiving into The "Why"Our 2020 motto: Less Rocky, more Foster. Foster joins the team as an actual paid member of the Server's Journey team and helps Rocky dive into "The Why." From the biology of what we do to the philosophy of why we do it, this episode covers everything to do with why knowing your "why" is just so important. Today we're breaking down the critically acclaimed "Find Your Why" from Simon Sinek. Did "the why" launch Apple to its renowned success? Support the show2020-01-2234 minA Server's JourneyTool Box Takeaways (Part 1)Journey with Rocky and Mike Hodes as they reach into their tool box to find out what it takes to be a Servant Leader. Listen to remind yourself of how a servant leader leads, that it's okay to fail, and why it's important to value your team. Support the show2020-01-0834 minA Server's JourneyWhy Your "Why" is So ImportantAsk yourself: what was I doing when I was happiest? What excited me the most? Rocky and Foster dive into the "why" in their lives and expand on Simon Sinek's "Start with Why" philosophy. Today we talk about why having a vision and purpose for your work-life is so important for doing your best work. Are you doing what you love? What's your why? Support the show2019-11-2735 minA Server's JourneyA Server's Moment: Humility in ActionRocky reads a passage from the Bible in John 13 to demonstrate humility in action: Jesus washing the feet of his disciples, even with the full power of God inside him. Reflect and think today: how can I serve my team?Support the show2019-11-2603 minA Server's JourneyDiogo Fights Depression to Recovery (Part 1)22 year old Diogo Esaki is a photographer born with cerebral palsy, the most common physical disability in the world. Diogo comes on the show to talk with Rocky about bullying throughout his childhood, discovering his passions with photography, and navigating the world between schooling and entering adult life. In today's episode, we dive deep into a national health concern: suicide, and Diogo leads us through his own mental health journey. If you're in a crisis, The National Suicide Prevention Lifeline can be found at 1-800-273-8255. Support the show2019-10-3034 minA Server's JourneyA Server's Moment: Are You Worth Following?Are you someone to follow? Rocky breaks down some of the key quick tips to being the best servant leader you can be. From humility in the workplace to holding yourself to the same standards that you hold for your team, uncover how you can polish your professionalism as you head into work this morning. Support the show2019-10-2202 minA Server's Journey5 Myths About Servant Leadership That Are Holding You BackRocky and Larry dive into the pitfalls of the very foundation of our episodes: servant leadership. The truth is, the majority still lies in favor of other leadership tactics. Why is that? What are the ideas behind viewing servant leadership as a flawed strategy? Join us as we breakdown and discuss the most prevailing logic on why our own leading philosophy just doesn't work. Support the show2019-10-0927 minA Server's JourneyWhat Type of Leader Are You? (Part 1)Kyle, Rocky, and Zac talk different approaches to leading and Lewin's framework of democratic, autocratic, and laissez-faire leadership styles. Kyle, a UCF Hospitality graduate with over 19 high-volume Chick-fil-A Grand Openings under his belt, urges listeners to see how diversity is key to good leadership. Support the show2019-06-1234 minA Server's JourneyAre You Really Honest with Yourself?In a scarcity culture, where we are viewed as never enough, being honest with yourself and your team can be daunting. This honesty with yourself is SO important to being the kind of leader you need to be; an honesty that encourages risk taking and doesn't cower under the fear of making a mistake. So, real talk: are you being honest with yourself? Listen to hear Rocky and Zac take a deep dive into why you HAVE to fail in order to succeed. Support the show2019-06-0526 minA Server's JourneyOne Year Anniversary: A Look BackA look back at the first year of A Server's Journey, with a debut from Rocky's wife and memorable past guests. Support the show2019-05-0144 minA Server's JourneyAre You Worth Following?Rocky and Zac talk about what it means to serve with humility. Rocky challenges you, leaders, to take a step back and realize what changes you can make to be someone who is worth following. Lead, servers, when there's nothing in it for you. Support the show2019-04-2434 minA Server's JourneyIntegrity: The Solid Foundation of a Servant LeaderRocky takes a moment to dive in deeper to this concept of "integrity" in a servant leader. Here, join us as our humble podcast highlights the tangible characteristics of someone with integrity. Effective leaders are able to build trust with the people they lead, and we know that trust is strengthened when a leader demonstrates integrity by saying what he or she believes. No one should have to guess what a leader's true intentions are; thus, a servant leader. Support the show2019-04-0326 minA Server's JourneyA Server's Moment: Lead With HumilityRocky challenges his leader-listeners to make positive changes towards a more humble approach to leading. We've been taught to take charge, lead, crush, beat; nothing in there talks about being a humble leader. So if you don't take the time to think, "How can I create a humble interaction with the people I serve daily?" You won't do it. Support the show2019-04-0201 minA Server's JourneyWhat is Integrity?Rocky breaks down why it's so important for a servant leader to have integrity at the core of their leadership. Listen as he walks us through tangible ways to demonstrate this integrity, build trust with team members, and keep character at the center of the workplace. Support the show2019-03-2731 minA Server's JourneyA Server's Moment: Humility In ActionRocky reads a passage from the Bible in John 13 to demonstrate humility in action: Jesus washing the feet of his disciples, even with the full power of God inside him. Reflect and think today: how can I serve my team? Support the show2019-03-2603 minA Server's JourneyA Server's Moment: IntegrityJoin Rocky and Larry as they deconstruct the word "integrity." Rocky likens this concept to what we buy at the grocery store. Without integrity, you can't really be a good leader. Today, as you enter work, think about what your values are and act on it. Support the show2019-03-1202 minA Server's JourneyHow Do You Deal with Unsatisfied Clients?Join us as Rocky dives into guest recovery, the types of guests he encounters, and the difference between a "guest" and a "customer." What do you do with unsatisfied Clients? Make them feel H.E.A.R.D. Support the show2019-03-0631 minA Server's JourneyThe Professional Casual Interview: Part 3Join us for the last and final part of Rocky's three part series with his Talent Directors. Support the show2019-02-2026 minA Server's JourneyThe Professional-Casual Interview: Part TwoRocky re-introduces Zac Davis, Marina Krotky, and Melinda Macintyre; three key components of this multi-unit talent team at Chick-fil-A in Clermont, FL. Here is part two of an episode concerning the ins and outs of the hiring process and how to hire the right people. Support the show2019-02-1326 minA Server's JourneyThe Professional-Casual Interview: Talent Directors on an Authentic Hiring ProcessRocky introduces Zac Davis, Marina Krotky, and Melinda Macintyre; three key components of his multi-unit talent team at Chick-fil-A in Clermont, FL. These talent team members discuss the ins and outs of a hiring process geared towards hiring true leaders who will fit their company culture. Whether it's emotional intelligence, humility, or a true desire to serve, this talent team talks how an interview that stays professional-casual garners an interviewee's most authentic and true self. Support the show2019-02-0723 minA Server's JourneyHow to Hire the Right TalentHow do we define talent? Not just by skills, but by character. Rocky talks how to cultivate an interview process that will bring in the right fit for your organization. Learn how the right people aren't just top of their trade, but they are passionately interested in serving and supporting others. Support the show2019-01-2330 minA Server's JourneyHow to ID a Future LeaderNow that you've become a servant leader of your own, how do you bring leaders with you and identify new ones? Start early in the interview process and look for people who value service as a priority. Rocky talks about how you can't afford to skimp when it comes to high ethical and moral standards, integrity, passion, emotional intelligence, and more. Whether it's natural or taught, Rocky does a deep dive into the questions to ask when finding candidates who put themselves last to put themselves first. Support the show2019-01-1630 minA Server's JourneyThree Ways to Create Fulfillment in the Workplace"Be less focused on having the exact right goal; be more focused on even just having a goal," Rocky says. Rocky takes an off-the-cuff approach to today's episode by diving into how to not just create a mission statement, but to involve your team in it. As a business leader, Rocky begs us to ask three questions to lead you to creating a more fulfilling and supportive environment for your team while also driving the bottom line. Support the show2019-01-0927 min