Shows
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBehind the Scenes of a High-Touch, High-Volume Travel Business with Ali RaymerHigh-touch service doesn't happen by accident. It's built through systems, boundaries, and smart decisions behind the scenes. In this episode, Roslyn is joined by Ali Raymer, a senior travel advisor based in the US with Picture This Travel, for an honest, advisor-to-advisor conversation about what it really takes to deliver a personalised client experience while managing a high volume of bookings. Together, they pull back the curtain on the mechanics behind a high-touch travel business. From protecting the parts of the role that truly matter, to letting go of tasks that no longer serve...
2026-01-1954 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBooked + Busy: How to Build an Email System That Actually ConvertsIn this episode of the Travel Agent Achievers Podcast, Roslyn is joined by email marketing specialist of Moxie & Forth, Kaytee Fisher to unpack what it really takes to build an email system that converts without overwhelm or burnout. Kaytee shares why email marketing remains one of the most powerful and underrated sales tools for travel advisors, how consistency beats perfection every time, and why storytelling and personality matter more than ever in an era shaped by AI and automation. Together, Roslyn and Kaytee explore the foundations of a sustainable email strategy, how travel advisors can...
2026-01-1240 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsYour 2026 Business Dashboard: The KPIs Every Travel Advisor NeedsThis year isn't about doing more. It's about knowing what's actually working. In this solo episode, Roslyn kicks off 2026 by sharing a calm, CEO-level approach to KPIs and how travel advisors can use them to gain clarity, reduce overwhelm, and make confident business decisions. Rather than tracking everything or chasing vanity metrics, this episode focuses on the small set of numbers that genuinely reflect business health, client behaviour, conversion, and sustainability along with providing practical tips to ensure this is something you do every month. In this episode, you'll learn: Why t...
2026-01-0623 min
The Lounge by TravefySales Workshop Series Ep. 2: The Simple Marketing Playbook for Travel Agents with Roslyn RanseMarketing doesn’t have to be loud, complicated, or icky. In this Sales Workshop Series episode, we chat with travel advisor and business strategist Roslyn Ranse from Travel Agent Achievers to unpack a simple, human-first system for getting more of the right clients. We cover why value beats “specials,” how to ask for referrals without feeling salesy, a one-hour-a-week marketing routine, and what to track over a 90-day test so momentum compounds. You’ll hear practical examples and a tiny homework assignment that moves the needle today.✨ What you’ll learn:How to sell valu...
2025-11-0342 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWhy families aren't booking with travel advisors and how to change that..Recent research released shows an area in travel, that has a unique opportunity right now. Family and multigenerational travel. The research I read showed that currently only 19% of families book through a travel advisor even though 92% plan to travel this year! In this episode, Ros explores the data behind this gap and what it means for you as a travel professional. Discover how to communicate your value clearly, connect with families before they book online, and build trust through storytelling not sales. Grab the Connect Your Value mini workbook for Travel Advisors here. ...
2025-10-2720 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBehind the Travel Business: A Conversation with My Husband, Clint RanseWhat's it really like being married to a travel advisor? In this personal episode, Roslyn sits down with her husband, Clint, to share the real-life ups and downs of managing business, family and travel as a couple. From navigating time zones and guilt trips to bucket list dreams and business dinners on their anniversary, this episode shines a light on what it means to build a business and a life together. 🎧 For more tools & resources, visit: www.travelagentachievers.com
2025-08-1123 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsFlying, Family, and the Funny Truths Kids Tell - A Conversation with Jackson RanseIn this milestone 100th episode of the Travel Agent Achievers Podcast, Ros takes a heartfelt detour from the usual business chat and invites a very special guest to the mic, her 10-year-old son, Jackson. With honesty, humour, and a good dose of sarcasm (from Jackson, of course), they chat about what it's really like growing up with a mum who's a travel advisor, mentor, and business owner. From comparing hotel stays with mum versus dad ("With Dad, it's Ibis Budget. With Mum, it's Shangri-La") to learning about different cultures through travel, Jackson shares his perspective...
2025-08-0419 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsMake or Break: Why the Next 90 Days Could Define Your YearIs your travel business off track? Or just ready for a reset? In this mid-year reset episode, travel business mentor and coach Roslyn Ranse shares strategies to refocus your goals, overcome cash flow challenges, and finish 2025 strong. You'll discover how to shift your mindset, structure your systems, and turn Q3 into the most impactful part of your year. Whether you're a travel advisor, agency owner, or independent consultant, this episode is packed with insights to help you reignite your business momentum and take action without burnout. In This Episode, You'll Learn: Why Q3...
2025-07-0225 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBuilding legacy through leadership: Leading through crisis with Peter Baines of Hands Across the WaterIn this deeply inspiring episode of the Travel Agent Achievers Podcast, Ros welcomes Peter Baines OAM, a remarkable leader whose journey from crisis zones to creating a life-changing legacy will leave you feeling motivated and hopeful. Peter shares his incredible story, starting as a forensic investigator responding to some of the world's most devastating disasters, including the 2004 Boxing Day tsunami in Thailand. It was in the aftermath of this tragedy that Peter's life took a transformative turn. Witnessing the unimaginable loss and heartbreak, he felt a calling to do more, leading him to create Hands Across the...
2025-05-2253 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsFrom Swim Mum to CEO: How I Juggle Business, Mentoring, and LifeHave you ever wondered how people juggle growing businesses, family life, and everything in between? In this special behind-the-scenes episode, Roslyn pulls back the curtain and shares a real, unfiltered look into a day in her life as a travel business owner, mentor, and busy mum. From 6 AM starts at the pool to client emergencies, project meetings, group trips, and life admin (hello, laundry and school runs!), Roslyn shows how systems, sales focus, and smart planning help her manage multiple businesses without burning out. You'll hear insights into her personal routines, business structures, and the small daily...
2025-04-2927 min
Travelpreneur: The Travel Business PodcastGrowing A Travel Agency In The Post-OTA Era, with Roslyn Ranse of Travel Agent Achievers Episode Topic: In this captivating episode of TravelPreneur, our enthusiastic host, Megha McSwain, engages in an enlightening conversation with Roslyn Ranse, the passionate founder, and CEO of Travel Agent Achievers. Together, they unveil the journey of Travel Agent Achievers, focusing on how Roslyn's extensive background in corporate sales and marketing led her to create a thriving community and educational resource for travel advisors worldwide. The discussion underscores the significance of treating travel advisory as a business and the immense potential for growth within the industry. Lessons You'll Learn: Listeners are in for a treat as...
2023-09-2119 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsNegotiation in your Travel Business. Necessary? YESIn this episode, Roslyn gets together with Glin Bayley from The Value Negotiator for a heart-to-heart discussion. They kicked off the talk highlighting the difference between arguing a point and reaching a deal. Glin makes it clear that negotiation isn't about sticking to your guns, but about finding a common ground and building shared value. Glin emphasises the importance of focusing on value rather than price. She gives some great advice to travel experts, encouraging them to really get to know their clients' needs and wishes, and shift the conversation towards wha...
2023-07-1854 minTravel Agent Achievers PodcastNegotiation in your Travel Business. Necessary? YESIn this episode, Roslyn gets together with Glin Bayley from The Value Negotiator for a heart-to-heart discussion. They kicked off the talk highlighting the difference between arguing a point and reaching a deal. Glin makes it clear that negotiation isn't about sticking to your guns, but about finding a common ground and building shared value. Glin emphasises the importance of focusing on value rather than price. She gives some great advice to travel experts, encouraging them to really get to know their clients' needs and wishes, and shift the conversation towards wha...
2023-07-1854 min
Travel Agent Achievers PodcastBusiness Lifecycle - What to prioritise and when with Owen CopeBusiness Success. It can mean so many things to so many different people. In this episode, Roslyn Ranse of Travel Agent Achievers and her guest - Owen Cope, a business strategist and someone whom has been behind the scenes of many successful businesses helping the owners take the next steps discuss the business lifecycle. They share insights on overcoming challenges, effective prioritisation, and the power of systemised team-building. They tackle common mistakes and reveal how to turn them into strengths through productising your services. Whether you're a seasoned travel business owner, a...
2023-06-2743 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBusiness Lifecycle - What to prioritise and when with Owen CopeBusiness Success. It can mean so many things to so many different people. In this episode, Roslyn Ranse of Travel Agent Achievers and her guest - Owen Cope, a business strategist and someone whom has been behind the scenes of many successful businesses helping the owners take the next steps discuss the business lifecycle. They share insights on overcoming challenges, effective prioritisation, and the power of systemised team-building. They tackle common mistakes and reveal how to turn them into strengths through productising your services. Whether you're a seasoned travel business owner, a...
2023-06-2743 min
Health DeclassifiedInternational Travel Industry Expert Roslyn Ranse - EP 245Join us on the Yakking Show as we interview Roslyn Ranse, CEO of Travel Agent Achievers, an Australian company that helps travel agents increase sales and build successful businesses. Roslyn shares her insights into the international travel industry, the challenges she faced along the way, and the secrets behind building a successful business in this field. https://travelagentachievers.com
The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais
contact us to be a guest on our show.
https://TheYakkingShow.com peter@theyakkingshow.com kathleen@theyakkingshow.com
Timeline
01:20 Roslyn’s background
03:38 ...
2023-06-2029 min
Fempreneur True Confessions PodcastEP 29: The One Thing That Will Keep Your Business Afloat with Guest Roslyn RanseAustralia-based Roslyn Ranse is a travel advisor and business strategist who’s been in the travel industry for over 15 years. She is the founder of Travel Agent Achievers, where she educates and mentors other travel consultants to grow their business and put in place systems and processes that will accelerate their business and ultimately enhance their client’s experience. She educates her community through live events, courses and masterminds. She is also the host of the Travel Agent Achievers podcast. Roslyn lives in New South Wales, Australia with her husband and son, and in her spare time she loves to e...
2023-04-2552 min
Fempreneur True Confessions PodcastEP 29: The One Thing That Will Keep Your Business Afloat with Guest Roslyn RanseAustralia-based Roslyn Ranse is a travel advisor and business strategist who’s been in the travel industry for over 15 years. She is the founder of Travel Agent Achievers, where she educates and mentors other travel consultants to grow their business and put in place systems and processes that will accelerate their business and ultimately enhance their client’s experience. She educates her community through live events, courses and masterminds. She is also the host of the Travel Agent Achievers podcast. Roslyn lives in New South Wales, Australia with her husband and son, and in her spare time she loves to e...
2023-04-2552 minThe Lounge by Travefy#58: How to Do It All in Your Business and Life with Roslyn RanseIt’s no secret that travel professionals are busy people when it comes to booking client trips, running their business, managing life and everything else in-between. In this episode, we chat with Travel Entrepreneur and Strategist, Roslyn Ranse, on how you CAN do it all! Roslyn shares her own story and what she has found to help her manage business and life by implementing systems, getting the right help, and more. It’s all about working smarter, not harder, and share Roslyn will share how and not break the bank doing it.Show Notes:
2023-03-2751 min
The Debra Shepherd Podcast110: Creating Meaningful Travel Experiences - Connection, Relationships, Resilience and Business With Roslyn RanseJoining me on The Debra Shepherd Podcast this week is Roslyn Ranse, Founder of Travel Agent Achievers. Roslyn is a travel advisor and business strategist who's been in the travel industry for over 15 years. She is the founder of Travel Agent Achievers, where she educates and mentors other travel consultants to grow their businesses and put in place systems and processes that will accelerate their business and ultimately enhance their client's experience. She educates her community through live events, courses and masterminds. She is also the host of the Travel Agent Achievers podcast. Roslyn has a...
2022-11-1441 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsGrowing your Business Using the Power Of Community And Social MediaBeing a 'mumpreneur' doesn't have to mean choosing between being a business owner and mother. It can mean balancing the demands and stresses of running a business, as well as doing it all from home—being a parent, spouse, and caregiver and anything under the sun. With everything going on in our lives today, being a Mum and a business owner at the same time are amongst the most dedicated and hard working people out there today. Tracy Harris is the energetic Founder and head coach of Australia's leading online community and o...
2022-11-0854 minTravel Agent Achievers PodcastGrowing your Business Using the Power Of Community And Social MediaBeing a ‘mumpreneur’ doesn't have to mean choosing between being a business owner and mother. It can mean balancing the demands and stresses of running a business, as well as doing it all from home—being a parent, spouse, and caregiver and anything under the sun. With everything going on in our lives today, being a Mum and a business owner at the same time are amongst the most dedicated and hard working people out there today. Tracy Harris is the energetic Founder and head coach of Australia’s leading online community a...
2022-11-0854 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsThe Power of Choice. How to use this in your travel business and life to grow."Mindset" - A word more recently thrown around - quite a lot. I'm not sure how it sits with me yet. Yes - we have control over our thoughts, though if we are to work on our mind and the thoughts we have, I also think that someone who specialises in this area should be consulted as it is a very powerful topic. I take this topic very seriously as mental health is something that is not a foreign topic in my family. When I want help in a particular area, I see a specialist. My...
2022-03-031h 10
Travel Agent Achievers PodcastThe Power of Choice. How to use this in your travel business and life to grow.“Mindset” - A word more recently thrown around - quite a lot. I’m not sure how it sits with me yet. Yes - we have control over our thoughts, though if we are to work on our mind and the thoughts we have, I also think that someone who specialises in this area should be consulted as it is a very powerful topic. I take this topic very seriously as mental health is something that is not a foreign topic in my family. When I want help in a particular area, I see a speciali...
2022-03-031h 10
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsThe 3 Step Process Behind Creating an Incredible Customer Experience for your Travel ClientsAt the centre of a travel business is the service provided to clients. Nurturing relationships, building trust. One of the things I love about Travel Businesses is that the personal connections we have can create opportunities for others to fulfill their travel dreams. Helping people. Our guest for this episode is one of the Hospitality Industries most sought after speakers and trainers. She educates, advises and evaluates venues, management staff and ground floor operators to champion the Customer Service Experience. In our travel businesses this in turn can help grow through refe...
2022-02-1759 minTravel Agent Achievers PodcastThe 3 Step Process Behind Creating an Incredible Customer Experience for your Travel ClientsAt the centre of a travel business is the service provided to clients. Nurturing relationships, building trust. One of the things I love about Travel Businesses is that the personal connections we have can create opportunities for others to fulfill their travel dreams. Helping people. Our guest for this episode is one of the Hospitality Industries most sought after speakers and trainers. She educates, advises and evaluates venues, management staff and ground floor operators to champion the Customer Service Experience. In our travel businesses this in turn can help grow through refe...
2022-02-1759 min
Travel Agent Achievers PodcastUncertain, cautiously optimistic or are you ready to go?Which is you in your travel business at the moment? We've just received the best news this week here in Australia and I couldn't help but feel so excited and happy! Finally, after two years, we are reopening our shores to international visitors again! Whoo-hoo! A part of this brings a lot of joy but there's also a part of me that has a bit of anxiety rising. With the world opening up, there's still a big shift in our clients and how they're feeling. Yes, we are all happy but th...
2022-02-1040 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsUncertain, cautiously optimistic or are you ready to go?Which is you in your travel business at the moment? We've just received the best news this week here in Australia and I couldn't help but feel so excited and happy! Finally, after two years, we are reopening our shores to international visitors again! Whoo-hoo! A part of this brings a lot of joy but there's also a part of me that has a bit of anxiety rising. With the world opening up, there's still a big shift in our clients and how they're feeling. Yes, we are all happy but th...
2022-02-1040 min
Travel Agent Achievers PodcastTravel Advisor, Agency Owner and Industry AdvocateGoing out on your own as a travel business owner, just before the world shut down, was not something that could be predicted. Belle Goldie had worked in the industry for over 20years and had decided towards the end of 2019 that she wanted to make a change. To go out as a work from home Travel Agent. And what a change that was. From the hustle of an office to the quiet of a home environment. As COVID-19 hit Australian shores and the borders closed, Belle worked around the clock like all travel advi...
2022-01-2732 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsTravel Advisor, Agency Owner and Industry AdvocateGoing out on your own as a travel business owner, just before the world shut down, was not something that could be predicted. Belle Goldie had worked in the industry for over 20years and had decided towards the end of 2019 that she wanted to make a change. To go out as a work from home Travel Agent. And what a change that was. From the hustle of an office to the quiet of a home environment. As COVID-19 hit Australian shores and the borders closed, Belle worked around the clock like all travel advi...
2022-01-2732 min
Travel Agent Achievers PodcastThe Future of Networking, Community & Education for the Travel Industry with Richard Taylor from The Travel Community HubIn the past two years, we all have been on hundreds of Zoom meetings and possibly other types of online conferences/training or networking events. Let's be honest, somehow, we have all grown accustomed to this situation but it’s also been exhausting. In fact, when face to face connection became impossible as the world closed and we all began working and staying at home, an opportunity to move online with networking and connection for Travel Advisors was how our guest in this episode continued to build and establish a brand known for this. Our Gues...
2022-01-2044 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsThe Future of Networking, Community & Education for the Travel Industry with Richard Taylor from The Travel Community HubIn the past two years, we all have been on hundreds of Zoom meetings and possibly other types of online conferences/training or networking events. Let's be honest, somehow, we have all grown accustomed to this situation but it's also been exhausting. In fact, when face to face connection became impossible as the world closed and we all began working and staying at home, an opportunity to move online with networking and connection for Travel Advisors was how our guest in this episode continued to build and establish a brand known for this. Our Guest is...
2022-01-2044 min
Travel Agent Achievers Podcast2022 - Starting the New Year like we're starting a NEW Travel BusinessA New year is always a great place to start with thinking fresh, getting yourself organised, cleaning your office, tidying up old emails, and a FRESH start. I absolutely think we all need that this year. 2021 was just another crazy year we all had to experience. If you felt like the end of last year was another kick in the guts, I understand. If you are questioning yourself and your business right now, I understand. You are not alone. Myself and my team have also faced many struggles both in business and in our personal li...
2022-01-0741 minTravel Agent Achievers - To Educate, Encourage and Empower Travel Professionals2022 - Starting the New Year like we're starting a NEW Travel BusinessA New year is always a great place to start with thinking fresh, getting yourself organised, cleaning your office, tidying up old emails, and a FRESH start. I absolutely think we all need that this year. 2021 was just another crazy year we all had to experience. If you felt like the end of last year was another kick in the guts, I understand. If you are questioning yourself and your business right now, I understand. You are not alone. Myself and my team have also faced many struggles both in business and in our personal li...
2022-01-0741 min
Travel Agent Achievers PodcastResilience, Perseverance, Focus and Grit. Planning for success in your Travel Business, with Adventurer & Entrepreneur James CastrissionIn our (almost last) episode of 2021, I wanted to invite a friend, someone I admire and respect immensely and am also a HUGE fan of as a guest on the Travel Agent Achievers podcast. James Castrission is not only a father and CEO of My Adventure group, but he was also the first person to Kayak across the Tasman Sea from Australia to New Zealand and then to also trek across Antarctica. (His stories and experience is incredible) From his work as a senior management consultant at Deloitte and experience leading expeditions to the most host...
2021-12-2738 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsResilience, Perseverance, Focus and Grit. Planning for success in your Travel Business, with Adventurer & Entrepreneur James CastrissionIn our (almost last) episode of 2021, I wanted to invite a friend, someone I admire and respect immensely and am also a HUGE fan of as a guest on the Travel Agent Achievers podcast. James Castrission is not only a father and CEO of My Adventure group, but he was also the first person to Kayak across the Tasman Sea from Australia to New Zealand and then to also trek across Antarctica. (His stories and experience is incredible) From his work as a senior management consultant at Deloitte and experience leading expeditions to the most host...
2021-12-2738 min
Travel Agent Achievers Podcast‘Shoulda, Woulda, Coulda’... Forming new habits so you don’t have to say this. With Meg SalterMany travel professionals (mainly within Australia) that I know have been trained or have seen Meg Salter speaking at a travel industry event over the past 20 years or so. She has true passion for the industry and a HUGE heart wanting to help people achieve their dreams and goals. When COVID hit and almost all of us were in a state of shock, grief and depression, Meg stood up and shone brightly for everyone. She knew what we needed at that time - SUPPORT and ACCOUNTABILITY. Hence she joined forces with a few other industry le...
2021-11-1254 minTravel Agent Achievers - To Educate, Encourage and Empower Travel Professionals'Shoulda, Woulda, Coulda'... Forming new habits so you don't have to say this. With Meg SalterMany travel professionals (mainly within Australia) that I know have been trained or have seen Meg Salter speaking at a travel industry event over the past 20 years or so. She has true passion for the industry and a HUGE heart wanting to help people achieve their dreams and goals. When COVID hit and almost all of us were in a state of shock, grief and depression, Meg stood up and shone brightly for everyone. She knew what we needed at that time - SUPPORT and ACCOUNTABILITY. Hence she joined forces with a few other industry le...
2021-11-1254 min
Travel Agent Achievers PodcastMerging of Two Passions to create a new business direction for this Travel ProfessionalSometimes, when things are hard, a question that arises, is WHY…. Why have I chosen to do something. In this instance, a question I am hearing often right now is: “Why am I still here in travel?” “Why do I still remain on the roller coater of emotions as a pandemic surrounds me?” If you have asked yourself this or many other “Why” questions, you are not alone. Sometimes I too ask myself this when having a tough day. I answer myself with my love and passion for the industry, travel and adventures we can have explo...
2021-11-0134 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsMerging of Two Passions to create a new business direction for this Travel ProfessionalSometimes, when things are hard, a question that arises, is WHY…. Why have I chosen to do something. In this instance, a question I am hearing often right now is: "Why am I still here in travel?" "Why do I still remain on the roller coater of emotions as a pandemic surrounds me?" If you have asked yourself this or many other "Why" questions, you are not alone. Sometimes I too ask myself this when having a tough day. I answer myself with my love and passion for the industry, travel and adventures we ca...
2021-11-0134 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsClearing Overwhelm and Setting Healthy Boundaries as we welcome the New Future of Travel with Michelle BroadbentIf you've listened to our previous episode, I talked about the recent news we've been hearing all over the world about the world slowly opening up. I invited a special guest onto this episode as I wanted to dig a little deeper into the topic with an incredible woman who champions other women on their business journey. Michelle Broadbent. We both want you to be ready for what is on it's way with regards to bookings and to get prepared as things start to unfold for now and the future! Helping you to clear the ov...
2021-10-1956 minTravel Agent Achievers PodcastClearing Overwhelm and Setting Healthy Boundaries as we welcome the New Future of Travel with Michelle BroadbentIf you've listened to our previous episode, I talked about the recent news we've been hearing all over the world about the world slowly opening up. I invited a special guest onto this episode as I wanted to dig a little deeper into the topic with an incredible woman who champions other women on their business journey. Michelle Broadbent. We both want you to be ready for what is on it’s way with regards to bookings and to get prepared as things start to unfold for now and the future! Helping you to clear the...
2021-10-1956 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsThe World is Opening up. Get ready…Recently, there has been lots of positive information and news about the world starting to open up. A lot of discussion around what we can and can't do, how we will navigate the travel experience and seeing things from both sides of the industry - suppliers/operators/wholesalers and travel agents/advisors and professionals. Things are happening. The question is at the moment, ARE YOU READY? How are you feeling about this? Discussions are still about and the roller coaster of emotions. Should we book, do we risk ca...
2021-10-1534 minTravel Agent Achievers PodcastThe World is Opening up. Get ready…Recently, there has been lots of positive information and news about the world starting to open up. A lot of discussion around what we can and can’t do, how we will navigate the travel experience and seeing things from both sides of the industry - suppliers/operators/wholesalers and travel agents/advisors and professionals. Things are happening. The question is at the moment, ARE YOU READY? How are you feeling about this? Discussions are still about and the roller coaster of emotions. Should we book, do we risk c...
2021-10-1534 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWhat it's like from "The Other Side." Working Together - Suppliers and Advisors with Lisa Pagotto of Crooked compassAs we all know, the entire Travel and Tourism industry is among those harmed the most by the COVID-19 pandemic. In previous episodes, we have highlighted voices of amazing travel professionals who in spite of COVID-19 have continued to move forward and achieve results for their travel business that they may not have had time, insight or the determination to chase before. There's so much that we can do with the gift of time that we have right now. And I know our guest for today will agree to this as well. In...
2021-09-201h 05
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals"Valuing yourself - Charging Your worth" The 4 step plan to assess your clients, your value and execute it for your future bookings.Do you realise or understand the level of service, the expertise or guidance you provide to your clients? I know it, you ARE the expert. So why is it that sometimes we question everything we do. We feel guilty when we can't control a situation. Do you feel the pain physically or emotionally when a client gets upset? Sometimes we don't or our clients don't actually understand the amount of time, the expertise we have to guide them through a booking experience. I know for a fact that you AREN...
2021-08-0636 min
Work.Mama.Life with Dr Ali YoungRoslyn Ranse - Travel, Motherhood & Doing It Your WayRoslyn Ranse is a powerhouse travel agent who has spent years helping other people travel and indulging her own love of travel. When she became a mother, she was committed to making it work for her lifestyle, which includes a bulk load of travel (well until the last 18 months). In this episode, we explore the role of personal conviction and values in making decisions for your mothering. There are society norms, and then there is Ros... doing it the way that worked for her. Ros is the owner of Travel Agent Achievers, and has designed her life...
2021-07-1439 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsTaking time to Celebrate the WINSDo you take the time to acknowledge your progress in your business? You get a new client - Whoo Hoo! 🎊 You double your commission from previous months - YAY! 🎉 You reconnected with customers, by sending a newsletter, email, personal note - Great job! 🥂 As travel business owners, or even small business owners, we often have our to do list and then just tick off the task as it is completed. No More! I am going to challenge you to think about all the things you have accomplished and celebrate those as you move forward.
2021-06-2132 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals6 Reasons why Strategy & Planning is Essential for Travel Businesses too.Overwhelm is real! When we don't have direction, a plan or strategies in place, we can be led astray and feel like we have to do 'all the things.' Whilst coaching and mentoring Travel Professionals and other business industry professionals, I have seen over and over again, how we can be learning and listening, see or hear of a NEW thing we 'should' be doing and then jumping onto it. It can be exciting to work like this, but it isn't sustainable in my experience. On the other hand, I have...
2021-06-0544 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals4 Resources to SAVE TIME & SIMPLIFY your travel business"I need more time" is a common remark I hear often from business owners and occasionally myself internally too. :-) Unfortunately time is one thing that we all have exactly the same amount of. I can't give you more of it, but I can share some of the tools and resources we use in our travel business to help reduce stress and wasting precious seconds, minutes and hours in our work day. As you start booking and engaging with clients, working smarter not harder is crucial. This episode...
2021-04-3031 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow to assess your Cashflow to keep your travel business afloatHave you ever put together a 'Budget' for your travel business? Or been told - you NEED to have a budget so you know what you can spend? Well, when I think about budgeting, it scares me to bits. Why would I want to be restricted and whenever I have put together a personal budget, I've been depressed. What do you mean I can't go out to dinner more than once per month! Haha However when you own a business, money is important. You need it to survive. And one of the...
2021-04-2330 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsInside a travel advisor's business during COVID. Sharing breakthroughs, wins and progress made.There are times in life when at the time we may not feel as though we are making progress, however when we look back at actually assess where we are at, many things may have shifted and progressed. This episodes guest is SMART! Not only taking a risk and launching her travel business shortly before COVID hit the shores of Australia. Kristy, did not back down or give up. Instead, she started working on her business. Putting systems in place, finding her niche to ensure that she and her travel business is ready when we can...
2021-03-2637 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBuilding an Authentic Sales System for Travel Advisors with Luis BaezDo Sales or implementing a Sales System scare you? With all that has happened in the world relating to travel businesses, it's no wonder that when it comes to promoting and booking clients caution naturally comes into play. As we kick off this episode, I let down my own guard and talk about my own fear of sales. How Imposter Syndrome can easily creep in and its process to ensure that we work through the challenge to rise above it. Sales is for the consumer. Sure, you have something to promote. However your tra...
2021-03-1942 min
Travel Agent Achievers PodcastBlogging for your travel business with 5 ways to repurpose your contentEver wondered HOW people find you when you put content on your website? Do you feel like sometimes you write a blog for your website and it goes into an ‘abyss’? How do you even know if people are looking at your stuff? Is it of interest? Well, we know we have to be in more than one place for people to find us, which is why I wanted a special expert to come onto the Travel Agent Achievers Podcast and teach us more today! This fun and informative episode is done in conjun...
2021-03-1245 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBlogging for your travel business with 5 ways to repurpose your contentEver wondered HOW people find you when you put content on your website? Do you feel like sometimes you write a blog for your website and it goes into an 'abyss'? How do you even know if people are looking at your stuff? Is it of interest? Well, we know we have to be in more than one place for people to find us, which is why I wanted a special expert to come onto the Travel Agent Achievers Podcast and teach us more today! This fun and informative episode is done in...
2021-03-1245 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWhy Your Existing Clients are so important for your travel business & How to connect with themExisting clients are the lifeblood of your travel business. They are the ones whom have been there prior to the current situation and hopefully they will be the ones there when they decide to travel again. If we don't have clients, we don't have a business. When was the last time you connected with your existing clients? When did you show up for them and show them that you're still here? Even if all your existing business currently looks like a pile of credit vouchers and deferred travel plans right now, I am g...
2021-02-1235 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals3 Favourite Social Media Tools for Travel AgentsAs a travel business owner, just booking travel has its complexities. Then add in that you are also a Social Media specialist, content creator, Financial Controller, Administration Assistant and the list goes on. This year our goal for you and us as a collective, is to have efficiency, be prepared and take action in our business. Efficiency being key. Ensuring we do the things we need to to continue to move forward without getting continuously bogged down or attracted to bright shiny objects. In this episode, I will be sharing with you...
2021-01-2226 min
Travel Agent Achievers PodcastContent Creation: A Low-cost Marketing Strategy for travel agents that delivers long-term resultsHave you ever tried googling yourself? What did you find? Is there anything travel-related there? Will people instantly know that you are a travel business owner by just looking at the search results? If not, then why not work to make yourself known this year, by positioning yourself as the expert. In this episode, I talk about content creation. And why I believe it is one of the best forms of marketing for your travel business. Content is anything that answers your clients' questions. Including social media posts, website copy, email new...
2021-01-1523 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsContent Creation: A Low-cost Marketing Strategy for travel agents that delivers long-term resultsHave you ever tried googling yourself? What did you find? Is there anything travel-related there? Will people instantly know that you are a travel business owner by just looking at the search results? If not, then why not work to make yourself known this year, by positioning yourself as the expert. In this episode, I talk about content creation. And why I believe it is one of the best forms of marketing for your travel business. Content is anything that answers your clients' questions. Including social media posts, website copy, email new...
2021-01-1523 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsReflecting on the year gone as a Travel Business Owner and Where to now.It's time. Time to Learn from the past and move forward. Really you ask? Well, In my opinion, we don't have any other choice. As business owners, no one ever said the road would be easy and we do what we love for a reason. Owning a travel business has its current challenges, though this is also an exciting time as we move into a new year. In this episode, I reflect on the year we had - but not in terms of the loss of business, more the lessons learnt. Looking at how we...
2021-01-0841 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHave you lost your Mojo?You know that spring in your step you may get after a coffee in the morning? Or the drive to power through your to do list or action list each day? Do you still have that? Or is it lacking at the moment and you are wondering what is going on….. I was recently talking with my Mum (a chaplain and counsellor) about the loss and feelings that I was having and I was hearing within the travel agent Achiever community. She identified it as grief. Grief and loss of a business we have...
2020-11-0430 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBuild your profile by being a guest on a podcastDo you want to get yourself known, but not sure how to do it? Known as in, have media exposure that can help build your business? If you want to build your personal and business profile, I have an absolute treat for you in this podcast episode! I firmly believe that you are already the expert in what you do as a travel professional. You know how to book travel, take care of your clients and you also want to build your travel business in a way that doesn't suck up all your time. ...
2020-10-0853 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow a high performing Travel Manager has faced COVID and what she's doneOver the last 6 months, I have shared my journey with you. How my team and I have worked through the struggles, challenges and moments we faced. As a team and also individuals. I want you to hear, that you are not alone. With support and guidance you will come through this time stronger and more resilient than ever. The roller-coaster that has been will come to an end and hopefully, you will have hung in there and be ready to prosper, even if a little wary. I know that you want to h...
2020-09-2837 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsCreating Copy for your travel website and business needsWriting comes naturally to some people. Others the words are harder to come by and especially when you have to write about yourself. Argh. Emily and Ros dive into the world of copywriting this week and as you will find out, there are things that we ALL need to write about and the specific pages we should have on our website to ensure we attract the right clients to our very own niche. Whether you have a website already, or are still working out what and how, this episode is perfect for all levels. Not ju...
2020-09-1139 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsSo Much LOVE - GratitudeHave you changed your perspective on things lately? Last weeks episode really resonated with so many of you. It was like a fresh wave of fear, anxiety and frustration came out of nowhere. Was there something happening in the cosmos? I don't know. But do know how it shook a lot of us. I'm currently working with an amazing bunch of Travel Consultants in the 6 Week Rebuild your travel business program. Not only have they made incredible progress with the foundations of their businesses, but they have also had some incredible wins! The program and community is...
2020-09-0415 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsOne of those weeksWe all experience tough times. We all have bad days. When do you allow yourself or give yourself permission (or I will if you need someone to give it to you) to take care of yourself? It feels like we have regressed a bit this past week with changes, cancellations and refunds coming around again, I wanted to address the issue of taking care of YOU! Letting yourself know it's ok to feel all the feels and also take time out for yourself. You are ok. You are awesome. You are strong. You will get th...
2020-08-3121 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsRelationships with your Financial Partners are important - here's why!As travel business owners, it is crucial for us to know how to handle our finances or know the right people to talk to to help us. In this episode, we will be talking about money and business finance. Now is really an important time for us to be getting a handle on knowing our numbers. Do you trust, know and really like your accountant? Victoria and Ros discuss the importance of the relationship with your accountant and bookkeeper plus how you need to remain in contact with these key partners in your business, especially w...
2020-08-2137 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsGuiding you through the next few monthsA Knock from a travel client recently made me think deeply about the future of our roles as travel advisors. I still remain optimistic and positive we will get through this time and know our role is valuable. There are a few things though that have worked for me in the past that I want to help you with in your travel business. This week I share with you a conversation I had with a now ex-client (after I fired them) and how I was so confident in my conversation with them that has spurred...
2020-08-1424 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow Do You Describe Your Ideal Client?Imagine working with your favourite people. People who become your biggest advocate in business. Those who time after time make your life easier, more enjoyable and are less stressful than others. Knowing and understanding our IDEAL clients helps get more leads and more business. Why? Because once you understand whom they are, you can 'talk' to them much easier than someone that you know nothing about. Understanding who they are is the key to giving them great service. The way you then take care of these clients will develop and build stro...
2020-07-1724 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals4 Places as Travel Advisors you can get content to keep your Social Media channels freshDo you have a love and hate relationship with social media? Social media is really just one component of our marketing strategy however, it can sometimes be overwhelming. Posting consistently, thinking of what content to post and where to find the details that we can share. This is just the tip of the iceberg and it can be overwhelming. I feel you. In my experience, some of the overwhelm from social media comes with WHAT to actually post and WHERE to find it. These are key things obviously as you need to know both of t...
2020-07-0927 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBehind the Scenes: The effects of COVID-19 in my travel business and what I'm doingNo one ever said having a business is easy, but sometimes that saying just doesn't help either. This episode was hard for me to release, but at the same time, I knew it needed to be said. I am honest, open and transparent with you and as a leader and mentor in the travel community, I wanted to show you that I am walking with you during this tough time. The last 6 months have gone so fast, no one could have predicted this length of time to affect us globally and still not knowing what is...
2020-07-0234 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals"One Life" Practical tips and tools in business and in life with Tina TowerRaw, real and practical. Tina Tower is one of those people you come across that you can easily relate to. She is fun to be around, but also strong when you need to hear something tough. She is a go getter in business and life. Starting out in tutoring and building a multimillion dollar business before selling it, she knows that you need a good coach and also continue to learn in order to grow. Tina has invested in herself and encourages others to do so as well. She not only loves to learn, but is...
2020-06-1241 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsVideo, Surprise and Delight your Clients with BonjoroWe all know that automation is key to our businesses' growth. However, we can't just leave personal contact and connections behind. Connecting with clients is a huge component in the sales process and we have talked about this a lot over the last couple of months. Even during the tough times! Being present and letting them know that we are there for them. What platforms do you use in doing this? Do you personalize the messages that go out to your clients? Connecting with clients on a PERSONAL LEVEL is as important as a...
2020-06-0524 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsRegaining Rhythm when you feel like you've lost controlIts time to get out of the tracksuit, put on some button up pants, because we are going to regain your mojo and start moving forward - rebuilding you and your travel business. I am a factual and constant learner. I listen, read, surround myself with people that motivate and encourage me. It can take a little shove, but I take action. I trust my instincts. This episode I get a little personal. What is working for me right now in my travel business and life. It may also work for you. The Travel industry, yo...
2020-05-2725 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHOPE is NOT a Business StrategyStarting, growing or managing a business doesn't just automatically happen. You have to work for it to grow. You have to take action. Hoping your business will weather tough times is like sticking your head in the sand and expecting a different path when you come back out. It isn't like that and I know you know that. The world according to travel is still changing and I know, we are all starting to feel a little tired. It isn't going to get any easier in the coming weeks or months. But I know, you...
2020-05-0824 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsTestimonials v's Feedback. How to get them and use them.For many years, to receive and hear words of praise or thanks gave me an awkward feeling. It was always unexpected. I may need therapy. In our line of work, the most common form of feedback is negative! "My flight was cancelled." "I didn't get the King Bed" or "the view, my room smelt funny" I know we try to be perfect, and create the 'dream' our clients want, however we aren't always able to achieve this. Getting a bunch of flowers, a letter or card - the positive feedback, I know for me, fills me up...
2020-05-0239 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsR U OK?From what I have experienced over the years, the majority of those in the travel and tourism industry are 'people pleasers.' We are genuine in that we like and enjoy taking care of others. We are lucky that being in travel, we get to share the exciting and fun experiences with our clients, though right now, who's looking after you? I'm hearing and seeing those that I love in this industry as well as others and myself, handling stressful situations differently. It is exhausting. So, I just want to check in and see how yo...
2020-04-0807 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsGetting Scrappy - 5 Simple things you can do right now to help a destination through crisisThe Travel and Tourism industry needs to come even closer together than ever before. We are stronger together. We know this time will pass and people will want to travel again. This episode isn't about being perfect. It is about ensuring we are staying true to who we are, being visible to clients and the end consumer. It's time to get SCRAPPY. Progress is better than perfection in times of crisis. Don't let this opportunity pass. Now is the time to support each other even more, take care of one another and come out even s...
2020-03-311h 02
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsYour business could be on shaky ground. Will you get through this?A few years back, we were all worried about losing our jobs and our careers because of the internet. Clients learned about Expedia and other "Online Travel Agencies" (OTA) and would no longer want to book with a travel advisor. There was so much fear in the travel industry that time. Do you remember this? We also have that fear right now in relevance to the widespread of the CoronaVirus however, it gives me great HOPE to see travel and tourism industries working hand in hand to ensure longevity. We all know that there will be some f...
2020-03-1329 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsCan we really future proof our travel business? There are things you CAN do right now to help stay afloat.This is a crazy time worldwide, so much fear and panic and hysteria. Being in travel, as a travel consultant or travel agent, we are likely to wear a tough few months ahead. This episode isn't to scare you, it's to help prepare you. You are in the travel industry for a reason. This is, like any other career or job, going to weather tough times. Now you need to think about your clients, your own health (mental and physical) and also how you are going to weather this trying time. You can get through this, we h...
2020-03-0520 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsTaking advantage of a last-minute or short term offer - Like this weeks deals!This week, not only is Thanksgiving being celebrated in the USA, but the American specials also kick in for Black Friday and Cyber Monday. In Australia we don't usually celebrate these, however, specials and deals have been flooding my desk all week and I think the Australian market is becoming more accustomed to these sorts of promotions. So we are jumping on the bandwagon too. A short term promotion - like these, this week can have an impact on your sales if you are prepared or know how to get them out to your clients in a n...
2019-11-2829 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsThe Steps we use to WOW our clients in every step of the booking processSystems just don't sound like a sexy or fun thing to do. I get it, I thought the same. However, when a staff member recently left my employment, boy was I glad that we had set up systems to know what happened in that role and also how to do each part of the role. When we broke it down, the travel booking process is also a system, even though I fought this for a long time. Every client is an individual, right? But trust me, you often do the same thing over and over again. ...
2019-11-2023 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWhen Life goes a little pear shapedOverwhelm, setbacks, road blocks, Imposter Syndrome - I know you have been there too. Today I am here to say I am sorry I have not been present over the last few weeks, but also Thank you to a few of you that have reached out and really helped me get out of a rut. When life goes a little pear shaped, I want you to know that you have support. You are able to get through it and with challenges can also come new opportunities and a new direction or clarity for the path you are o...
2019-11-2017 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBeating Overwhelm as we smash out the last 90 Days of 2019Overwhelm will pass. With the strategies I share, I want you to know that there is hope and also a plan to help you through it. Stuck, feeling like it's all too much. Your body reacts at times of stress too. Overwhelm can come at any time. It may build up and hit you one day when you least expect it. As we get right into the last 3 months of 2019, I wanted to tackle this topic head on. Giving you the tools I use to get through it when it hits me. I w...
2019-10-0929 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWhich Social Media Platform works for Travel AgentsWhere do you need to be when it comes to Social Media? Which platform suits your market? Look at how 'influencers' have flourished by posting incredible images promoting a destination. They have helped us as Travel Agents and Consultants with promoting travel as a way of life. You can build a business on Social Media these days, however do I recommend it as the only way of marketing your business? Nope. Social Media has come a long way since 'My Space' - gosh I hope others also remember what that was. Today's platforms are sophisticated, have...
2019-10-0325 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow to generate leads as a Travel Agent with Facebook Live Videos As travel agents we ALL have specials & deals. In today's business arena though, that isn't going to set you apart from the other agents out there. You need to be where your clients are. You need to be unique and different. Over 500 Million people turn to Facebook every day and are watching videos. Now is the best time to show your face too. Sure, it may seem scary and daunting. Don't be afraid. In today's episode, I give you tips and tactics to reduce that fear. Plus, a step by step action plan to help you get started with Facebook l...
2019-09-2636 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWorking from home... This is the dream life! Or is it?This is what I call multitasking... HOLD UP... HOLD UP..... You are working for yourself. Let's make it work and ensure your business, doesn't become an extension of household chores. Working from home can be challenging if you have been accustomed to working in an office. It has its benefits and challenges. At the end of the day, you are reporting to yourself.. Not your boss. I In this episode, Ros shares her personal tips and experiences working at home and how she manages to get the most out of the day and how you...
2019-09-1720 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow to stand out on Social Media - When it feels crowdedGetting noticed as a travel agent on social media can be challenging these days. New platforms pop up and there is more competition for attention. Advertising is also starting to be more rampant. So how do you stand out and get noticed? In this episode, Ros talks about how you CAN stand out, get attention and be authentic. She shares some of her own pro tips that will help you with the algorithms and be seen. Why do I have no likes? Why aren't people commenting? And WHY aren't people booking with me thro...
2019-09-1122 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow to get SERIOUS with your business. We are taking action.Where does the time go? Then look back and ask yourself, what have I actually achieved today? This is a common trait amongst business owners. We are often caught in the 'doing' work daily. Therefore stuck 'in' the business. Over the years, I have worked with business owners to move their businesses and seen incredible results. I share with you my 2 top tips to help you 'get stuff done'. You will be surprised as to what they are and the special news I have for you. Oftentimes we dream about growing our business, tod...
2019-09-0430 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow YOU can be the 'Go-To' person for travel bookings when you're just starting outIn this day and age, to find new clients it really isn't that hard. I honestly think we overcomplicate things. However in saying that, there are a number of things we can do to make sure our clients know we are their Go-To person for anything travel related. This episode is for the travel consultant needing a lift. Needing some inspiration or just some ideas on what they can do to ensure that clients will come to them for all their travel needs. We don't need EVERYONE... We just need a few people to get...
2019-08-2724 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWorking with Someone Else & Getting Help with your bookingsAdmitting you need help running your business is a choice business owners have to make if they want the business to grow. However, the biggest questions that surround this decision is where who and how to find the right person to provide the necessary support. In this episode, Ros and her assistant Mayette talk about tasks that travel agents can outsource, options on where to find and hire someone depending on your needs and how to hire the right one for your business. For the FREE downloads check out: Episode #9
2019-08-2045 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsCustomer Loyalty & Easy Ways to Gain ReferralsIn this episode, Ros and The Training Establishment founder Rebecca Wiles dive into what customer loyalty is and how people define it differently. Tune in for some actionable tips and best practises you can use for your business on easily gaining referrals and keeping your clients coming back for more. Log onto the website Travel Agent Achievers for more podcast information, other episodes and also our free downloads relating to the podcast
2019-08-1235 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsGetting to know your clients & Creating Peace of mind experiencesToday I share with you how I have generated hundreds of thousands of dollars worth of bookings just by listening, empathising, understanding and knowing my clients. To build a business I believe you need to have repeat clients. As a mobile, or work from home travel consultant, this is one of your key elements in increasing revenue. Referrals from your existing clients or repeat business is essential to grow. If you want to know the questions to ask this episode is for you. Check out https://travelagentachievers.com/ for more tips and tools to help...
2019-08-0519 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWhat's your USP and how do you communicate it?Rebecca Wiles is the founder, lead trainer and mentor at the Training Establishment. She believes it's very important for sellers to truly have a proper understanding of their customer in a holistic sense. Today's episode we discuss your 'USP' (Unique Selling Position) and how to communicate it. As a Travel Agent, we generally know how to promote or sell most forms of travel, however in this episode we dive deeper into your USP, the difference of also having a niche and how to communicate it to your clients. Don't forget to hit subscribe, cl...
2019-07-2924 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsHow much do you travel? How to tell your story.Most people think as travel agents every trip we do is a 'holiday'. This can often be so far from the truth.. I can only remember one true holiday I have taken in the last 2 years and I still worked! Working through a 5 step plan, Ros will show you how to incorporate your clients on your travel adventures which can lead to bookings and enquiries. Creating engagement and excitement whilst on a 'famil' or your own travel experience.
2019-07-2329 min
Travel Agent Achievers PodcastUnderstanding your Numbers, KPI's and WHY you are in businessThis isn't your average 'Accountant' chat. As a business structure strategist and accountant (In Australia), Jeff Banks and Roslyn discuss what 'numbers' you need to track in your travel business as well as what Key Performance Indicators matter. Understanding why you are in business is one of the questions Jeff challenges us with.
2019-07-1528 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsUnderstanding your Numbers, KPI's and WHY you are in businessThis isn't your average 'Accountant' chat. As a business structure strategist and accountant (In Australia), Jeff Banks and Roslyn discuss what 'numbers' you need to track in your travel business as well as what Key Performance Indicators matter. Understanding why you are in business is one of the questions Jeff challenges us with.
2019-07-1528 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsYour First Year of Business and Progressing from thereStarting a business can be both challenging and scary considering all the factors that go with it. There are so many things to consider and being prepared is just the start. If you are just starting out as a Mobile Travel Agent or you have been on your own for a while, this episode is for you. In this episode, Ros talks about the things you need to track in your first year of business and things you need to remind yourself on over time. The journey is a wonderful one, though it can be fu...
2019-07-1026 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsBranding Your Own Travel Merchandise with Lauren BrownMerchandise products are a great tool to promote our products and services. However, there’s more to effective merchandise than mere promotions and brand recall. Merchandise should be maximised to serve a purpose. In this episode, Ros and Liquid Promotions director Lauren Brown take a deep dive into how travel agents can create winning merchandise that people can use for the long term, is cost-effective, and better for the environment. Tune in for some actionable tips you can use for your business!
2019-05-1723 min
Travel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsWelcome - Let's kick things offAfter a long expedition, the primary source of business education for passionate mobile travel agents has arrived! In this debut episode, Ros shares her personal journey (transitioning from corporate to building her own business) and how she envisions to help travel agents increase their business acumen. She also teases what the podcast has in store for knowledge-hungry travel professionals. Listen in to get the finer details. Subscribe now to be updated as new episodes are published.
2019-05-1609 min