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Showing episodes and shows of
Samantha Eason
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Talking Property Management
Your Million Dollar Investment Deserves Better Than Facebook-Trained Property Managers
Ever wondered if the person managing your investment property actually knows what they're doing? You're not alone, and the answer might shock you.Property management is facing a competency crisis that few are willing to discuss openly. Behind the polished brochures and branded email signatures, many property managers are asking alarming questions in online forums about basic legal requirements and procedures they should already know. These aren't complex legal debates – they're fundamental responsibilities when handling properties worth hundreds of thousands or millions of dollars.Many agencies, particularly those focused on sales, view property ma...
2025-06-24
16 min
Talking Property Management
Vacancy Days: The Silent Profit Killer
Every vacant day chips away at your property investment returns. While many landlords focus solely on securing premium rents, the smartest investors understand that tenant turnover silently erodes profits faster than almost any other factor in property management.The numbers don't lie. When tenants move out, you're not just losing one to three weeks of rental income. You're also facing cleaning costs, necessary repairs, potential property updates to stay competitive, advertising expenses, and letting fees. These combined costs make tenant turnover one of the most significant yet underestimated threats to investment property profitability. Even when tenants are...
2025-06-20
09 min
Talking Property Management
Under 5 Minutes: Your Rent Raising Roadmap
Struggling with rental increases? You're not alone. The delicate balance between protecting your investment returns and keeping good tenants is one of property management's greatest challenges.Rent reviews shouldn't feel like walking a tightrope. Remember, this is about protecting your investment's long-term performance through consistent, strategic management decisions.Want personalised advice on your rental strategy? Reach out to Exclusively Managed today to learn how we help property investors maximise returns while maintaining tenant satisfaction. Share this episode with fellow investors who might be struggling with rental increase decisions or leave us a quick re...
2025-06-19
06 min
Talking Property Management
Apples to Apple Peels: The Costly Comedy of Quote Shopping
Have you ever forwarded a quote from one tradesperson to another with the innocent question, "Can you beat this price?" You're not alone – it's one of the most common practices among property owners looking to save money on renovations and maintenance. But what seems like a smart cost-cutting strategy could actually be costing you thousands in the long run.This eye-opening episode dives deep into the hidden dangers of quote matching without proper property inspection. As your host Samantha Eason explains, quotes aren't just about the final number – they represent a comprehensive assessment based on materials, labour, site...
2025-06-18
11 min
Talking Property Management
Beyond Autopilot: Why Property Condition Matters in Today's Brisbane Market
The Brisbane rental landscape is shifting dramatically. Gone are the days of automatic rent increases and desperate tenants competing for any available property. We're witnessing a market plateau across Brisbane and surrounding suburbs, where rents are holding steady and tenants have more choices than ever before.For property owners, this fundamental shift demands a new approach. Your investment can no longer run on autopilot—it requires active positioning to stand out in an increasingly competitive marketplace. The difference between a property that sits vacant for weeks and one that attracts quality tenants comes down to con...
2025-06-02
08 min
Talking Property Management
Agencies Are Cutting Corners: Who's Paying for Government CPD Training?
Queensland's property management landscape is shifting dramatically with the introduction of mandatory Continuing Professional Development (CPD) training requirements. This long-overdue change promises to elevate industry standards and ensure property managers stay current with legislative changes, ethical practices, and risk management strategies – ultimately better protecting investment properties and tenants alike.Yet beneath this positive regulatory development lurks a troubling trend. Many property management agencies are refusing to cover the costs of this essential training (approximately $175 per course) or allow staff to complete it during work hours. This shortsighted approach forces property managers to choose between professional development and pe...
2025-06-02
11 min
Talking Property Management
Managing Properties Through Cyclone Alfred: A Property Manager's Diary
Cyclone Alfred put Queensland's property managers to the ultimate test, and in this raw, firsthand account, Samantha Eason takes you behind the scenes of disaster response in real estate management. From the moment weather warnings appeared, Exclusively Managed launched into a carefully orchestrated communication plan that would prove crucial in the days ahead.The property management playbook for natural disasters unfolds as Samantha shares their methodical approach: immediate insurance reminder emails, specialised guidance for vulnerable properties (like those with pools and solar systems), and escalating safety communications as the storm approached. But theory quickly gave way to...
2025-03-10
11 min
Talking Property Management
Why Landlords Settle for Subpar Property Managers and How to Break Free
Ever wondered why so many landlords stick with subpar property managers even when better options are available? Join me, Samantha Eason, as I unravel the mystery behind this perplexing trend. Drawing from my personal experiences, I highlight how the absence of complaints or visible issues can often mask poor service. This can lead to deferred maintenance and lackluster communication, ultimately jeopardising your investment. It's time to confront the fear of change and the low expectations that hold landlords back, and explore how a proactive property management agency can facilitate a seamless transition, safeguarding both your investment and y...
2025-02-18
18 min
Talking Property Management
Define Proactive in Property Management
Understanding proactive property management is essential for making smart investment decisions. In this episode, we discuss the importance of anticipating issues, share a real-life example, and challenge common misconceptions that often confuse reactive and proactive management. • Defining proactive property management and its importance and we will share a story illustrating the impact of proactive measures • Consequences of ignoring small issues and their potential ramifications • Common misconceptions about the responsibilities of property managers • Tips for choosing a proactive property manager Send us a text If you have any...
2025-02-18
09 min
Talking Property Management
Choosing the Right Property Manager for Your Investment
We have aired an episode like this before. What exactly does your property manager know? Well, let us tell you exactly what they don't know on this episode.An property manager or agency lacking in training and competence doesn't mean you have to settle for less—discover why choosing a property manager based on service quality over fees is crucial. Finally, we address the ever-present challenge of hiring skilled tradespeople, highlighting the importance of a proactive approach to building a reliable team that can meet high expectations without breaking the bank. Join...
2025-01-18
18 min
Talking Property Management
Misguided Advice That Led to a $2,000 Weekly Bill for a Brisbane Landlord.
We’re kicking off 2025 with a real eye-opener!In this episode, we share a jaw-dropping story of a Brisbane landlord who suffered a huge financial loss due to poor property management advice over a plumbing issue.Understanding tenancy legislation and keeping communication clear are absolutely essential to avoid costly mistakes like this.Stick around until the end to hear what the property manager in this situation believes the landlord should be covering—spoiler alert, it’s not what you might expect!Send us a text If you have any questi...
2025-01-01
13 min
Crime Stories with Nancy Grace
GIRL-SCHOOL-SHOOTER'S DARK ONLINE LINKS TO SITE 'WATCH PEOPLE DIE,' ACCOMPLICE IDed?
A second grade teacher at Abundant Life Christian School in Madison, Wisconsin calls 911 at 10:57 am to report an active shooter inside a study hall classroom at the private Christian school. Inside the study hall class, students from several different grades dive for cover as 15-year-old Natalie "Samantha" Rupnow, is firing a 9mm handgun around the class. She is a student at the school and commits suicide before law enforcement breaches the building. No shots are exchanged. Madison Police Chief Shon Barnes says identifying a motive is a top priority, but at this stage of the investigation it appea...
2024-12-19
46 min
Talking Property Management
The Cost of Ignorance on Your Investment Property
Discover how a seemingly minor oversight in property management can lead to seismic repercussions. In this episode, I, Samantha Eason, confront the sobering reality of what happens when experience doesn't equate to competence. We explore a shocking case study of a renowned agency that, despite their 30 years in the business, stumbled catastrophically by failing to collect a tenant's bond and botching the subsequent legal steps. This cautionary tale underscores the critical need for continuous training and prioritising people over profit to avoid disorganisation and tenant dissatisfaction.My promise to you is straightforward: I will provide h...
2024-10-15
17 min
Talking Property Management
Your Investment Needs To Be Treated As An Asset!!!
Unlock the secrets to maximising your property investment returns by choosing the right property manager. Many investors meticulously select their financial advisors and mortgage brokers, yet overlook the strategic importance of a skilled property manager. In this episode of Talking Property Management, I'm Samantha Eason, here to shatter misconceptions about property management being merely about rent collection and minor repairs. Learn how the wrong choice can lead to costly mistakes, as we explore a real-life example of a client who suffered financial losses due to inadequate management practices.Together, we challenge the status quo and emphasise the...
2024-10-11
12 min
Talking Property Management
How Neglected Repairs Can Cost You Big
Join Samantha Eason as she uncovers the often-neglected facet of property management that could be costing you thousands. Through a compelling story of a client whose minor maintenance oversight spiraled into a water damage crisis, Samantha spotlights the critical importance of proactive maintenance. This episode promises to equip property managers and investors with the insights needed to protect their assets. Discover how simple preventative measures, like resealing shower silicon, can save significant costs and stress.As Samantha shares, relying solely on tenants to report issues can be a recipe for disaster. Many property managers fall into the...
2024-10-08
09 min
Talking Property Management
Cutting Through the Fine Print of Management Fees
Why are property investors losing money on archaic fees when technology can do the same work for a fraction of the cost?" Join me, Samantha Eason, as I pull back the curtain on a practice that’s siphoning off investor returns—excessive property management fees for simple bill entry. We'll uncover how some agencies justify charging up to 10% of an invoice for a task that modern software like PropertyMe and Console Cloud can handle in mere seconds. In this episode of Talking Property Management, I emphasise the critical need for accountability and value-driven services in the pr...
2024-10-03
10 min
Talking Property Management
What to Avoid When Hiring a Property Manager
Ever wondered how to avoid the common pitfalls when selecting a property manager? Join Sam as she flips the typical narrative, sharing critical insights on what you should steer clear of to protect your investment. From agencies that prioritise sales over property management to those that manage too many properties with too few staff, Sam reveals the key red flags you need to watch out for. Send us a text If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or v...
2024-07-25
08 min
Pizza and Property
Weekly Slice 191: Turning Mistakes into Lessons! How Not to Handle Tenant Relationships - With Samantha Eason
Turning Mistakes into Lessons! How Not to Handle Tenant Relationships Treating people with kindness and compassion should be a standard to keep not just in property investing but in life in general... But what happens when your kindness gets taken advantage of by your tenants? In this episode, Samantha Eason from Exclusively Managed, shares with us a story that we can all learn from about the importance of setting boundaries when it comes to your tenants. Treating people with kindness is a must, but you have to re...
2024-07-24
21 min
Talking Property Management
Avoid These Costly Mistakes When Issuing Notice to Leave
Wondering how to navigate the complexities of ending a tenant's agreement without stepping into legal pitfalls? This episode promises to equip you with the essential knowledge to properly issue a notice to leave, ensuring compliance and fairness for both tenants and property owners. Join Samantha Eason, as she breaks down the critical two-month notice period, recent reforms eliminating the "without grounds" option, and the importance of proactive communication to prevent tenancies from becoming periodic. Sam will guide property managers and investors through each step—from sending new lease agreements promptly to maintaining transparent dialo...
2024-07-23
10 min
Talking Property Management
New Segment; How Low Can They Go?
For our latest podcast segment, we'll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?One unlucky investor we found is losing $6000 per year on rental income. That is a record in this segment. It looks like each other property we found the owners of these investments could be receiving an additional $4000-$5000 per year in rental income. Properties further away from the city (Kallangur, Petrie & surrounds...
2024-06-18
12 min
Talking Property Management
The Impact of Property Management Office Structures
Ever wondered how the structure of a property management office could impact your investment? In this episode of Talking Property Management, Samantha Eason, will unravel the complexities of task-based and portfolio-based management approaches. You'll discover the strengths and weaknesses of each model, enriched with her personal experiences and insights from the field. Hear about how portfolio-based management can improve customer service through consistent relationships but also face challenges like property manager burnout and service inconsistency. This episode offers valuable advice on the importance of an experienced property manager and effective office mana...
2024-06-17
17 min
Talking Property Management
New Segment; How Low Can They Go?
For our latest podcast segment, we'll delve into a distinct suburb each week, exploring the rental prices of advertised properties and uncovering just how much they deviate from the market rates. How much money exactly are these Brisbane Investors loosing?One unlucky investor we found is losing $2600 per year. Tune in and discover why common mistakes like outdated photos, lack of floor plans, and unfurnished listings are costing landlords hundreds of dollars each week. We promise you'll gain actionable insights that can turn your under-rented property into a high-yield investment.I am going t...
2024-06-13
10 min
Talking Property Management
Leasing Managers - Your Property Leased Quickly But At What Cost
On this episode we delve into the inefficiencies plaguing large property management agencies and reveal how boutique firms can outperform their larger counterparts.Using a recent leasing success in North Brisbane as a case study, Sam emphasises the importance of treating investment properties as business transactions and making tough calls, such as letting go of underperforming leasing managers. This episode promises to arm you with invaluable insights into effective property investment management and the benefits of choosing a more personalised, boutique approach. Don't miss it!Send us a text If you h...
2024-06-13
16 min
Pizza and Property
Weekly Slice 185: Brisbane Rental Market Update! Where are the Hotspots? - With Samantha Eason
Brisbane Rental Market Update! Where are the Hotspots? Brisbane has been a hotspot for the country for quite some time now, but how has the rental climate for this capital city been recently? We will find out today! As we are joined by guest, Samantha Eason, a property manager and founder of Exclusively Managed. She reveals the locations of some of the hotspots around the bustling city of Brisbane, for example, in North Brisbane, where 3 to 4 bedroom houses have been flying off the shelves, so to speak. Th...
2024-06-12
17 min
The Bookshelf with Ryan Tubridy
Cecelia Ahern
This week’s guest is the multi-award winning author Cecelia Ahern.Since her debut ‘PS I Love You’, Cecelia has written 19 novels and sold 25 million copies internationally. She’s also the co-creator of the TV comedy series ‘Samantha Who’, and her highly acclaimed collection of short stories ‘Roar’ was adapted for Apple TV+. Cecelia’s new paperback ‘In A Thousand Different Ways’ will be released in July.New episode every Tuesday.Brought to you by Eason – Ireland’s favourite bookseller.Book choices:The Enchanted Wood, Enid BlytonTh...
2024-04-23
46 min
Talking Property Management
Decoding the Impacts of Real Estate Legislation Changes
Ever wondered what's brewing behind the closed doors of property management legislation? Fasten your seatbelts as Samantha Eason, a well-versed principal and property investment specialist, leads us through the complex labyrinth of government interventions in the rental market. Premier Stephen Miles's recent social media musings on rent bidding and a real estate code of conduct have sparked a firestorm of debate, and Samantha doesn't shy away from sharing her unfiltered take. From the nitty-gritty of property management training to the ripple effects of legislative blunders on both property owners and tenants, she lays it bare. This episode p...
2024-03-01
17 min
Enlightened Empaths
Bringing Glimmer to the New Year!
Happy New Year! In this first episode of 2024, join us as we explore the numerology of the coming year, crystals for manifesting, and how to recognize and utilize the energy of glimmers! Glimmers are small moments that elicit joy and peace while bringing a sense of safety and calmness. The term glimmers was coined by Deb Dana, LCSW, in her book: The Polyvagal Theory in Therapy: Engaging the Rhythm of Regulation: The Polyvagal Theory in Therapy Other books mentioned in this episode: Crystal Enlightenment by Katrina Raphaell Crystal Enlightenment The Complete...
2024-01-01
52 min
Psychic Teachers
How to Cleanse and Charge Your Crystals
This week we're returning to the basics of crystals - how to cleanse, charge and ask them to work with you. Books mentioned in this show include Love Is in the Earth by Melody, The Crystal Bible by Judy Hall, and Cassandra Eason's Healing Crystals.Thanks for listening! If you enjoy the show, please tell a friend, subscribe, rate and leave us a kind review.Don't forget to join our community on Facebook by searching Psychic Teachers. If you have a question or story to share with us, send us an email at psychicteachers...
2023-12-04
59 min
Talking Property Management
Turning Property Management Disasters Into Appealing Investments
Ever found yourself in a property management pickle? Get ready to gather vital insights from my recent experience that will prevent you from falling into similar traps while enhancing your property's potential. As the owner of Exclusively Managed, I've seen it all, and this episode unravels how our team turned a disaster project into an appealing investment property.Brace yourself for a fascinating account of how we conquered a challenging situation, where another agency’s negligence led to substandard work, causing a potential health risk for tenants. From dealing with mold issues to poor tiling, join me as...
2023-11-22
16 min