Shows
Elements of CommunityHealthy Incivility vs. Toxicity in Online Communities with Venia LoganJoin me in a fascinating conversation with Samantha Venia Logan, a seasoned community builder and scholar. We dive into the intricacies of creating healthy online communities, discussing the difference between healthy incivility and toxicity. Learn how to manage and nurture your community to foster genuine connections and resilience. Tune in for insights into the social science behind community dynamics and practical tips for sustainable growth.2024-08-0148 min
Engaging Virtual Meetings Podcast with John ChenProven Ways To Grow A Vibrant Virtual Community In 2023 with Samantha Venia LoganVenia Logan spent the past 9 years learning the diverse skills necessary to create strong stable online communities that put brand's services at their center. She started my own YouTube channel in 2010, and RESCQU.NET in 2013. And worked for Constant Contact, and returned to college for a specialization in online community management. Then she attained all 12 certifications from DigitalMarketer and helped dozens of communities.In this episode, we discuss the following:2024-05-2243 min
Humans of Business (former Community Life)Community Life #51 with Samantha Venia Logan
Welcome to Community Life! Here we talk with the community experts about their lives, and today our guest is Samantha Venia Logan, a veteran Community Architect and Consultant who teaches the social science of online community so people can build better virtual worlds, a speed demon and an avid biker who aspires to be a kiwi 🤩
From this episode, you'll know:
👉 a story of Venia's gender transition
👉 why Venia aspires to be a Kiwi
👉 how Venia fell in love with biking
👉 what people say when they discover that Venia is a tone-deaf
👉 how Venia learns lessons... and so much more about...2023-06-151h 10
CHAOSScastEpisode 70: Revisiting Metrics Journeys with Chris MercerHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Venia and Lori are hosting a special revisit episode with special guest, Chris Mercer, Co-Founder of Measurement Marketing.io. Today, we’ll find out what Measurement Marketing does, where we were with measurement when Chris was on last, and how things have changed throughout the years. He goes in depth about the new Measurement Ma...2023-01-2742 min
B2B Community Builder Show (formerly Chief Executive Connector)Ep 202 | 5 New Lessons Learned from Relationship Flywheel Bootcamp - Special EditionWe JUST wrapped up our 3rd iteration of teaching our entire strategy and process, and it was our best one yet!But you shouldn't have to take the class to learn some great takeaways that can improve your content strategy.That's why we're bringing the stars of our most recent Relationship Flywheel Bootcamp to share their biggest takeaways with you.They'll tell you:- what high level concepts they learned that helped them think about making content better- how they are implementing the changes and what tactics spoke to...2022-12-051h 32
CHAOSScastEpisode 69: Community Insights with Hedan Zeng [Part 2 of 2]Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Welcome back to Part Two to a conversation we had with our amazing guest, Hedan Zeng, who’s the Director of Product Management at Common Room. In Part One, we spoke to Hedan about the development of Common Room, the history of Hedan’s personal journey in community, and what Common Room’s real philos...2022-11-1141 min
CHAOSScastEpisode 68: Community Insights with Hedan Zeng [Part 1 of 2]Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. We are super excited to have joining us as our guest, Hedan Zeng, Director of Product Management at Common Room, the intelligent community growth platform for today’s fastest-growing companies. Today, we’ll learn all about Common Room and how they think about metrics. We’ll also find out about the metrics they use, and Co...2022-11-0438 min
CHAOSScastEpisode 66: Deciding what metrics to measure for community managers with Bri, Lori, and VictoriaHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, we are joined by two wonderful guests that Venia met during an amazing talk at the Community Spaces. We have Victoria Cumberbatch, Founder of adventuresOFcommunity, a Community Development Consultancy, and Bri Leever, a Community Architect and Founder of Ember. Our conversations take us through finding out how everyone got their start in community...2022-10-0749 min
B2B Community Builder Show (formerly Chief Executive Connector)Ep 190 | How To Drive Profit From Community (and Measure It Too!) w/ Venia LoganCommunity is quickly becoming a buzzword, and the only reason more people haven't bough in is because they think there is no way to measure it.But they're wrong because they are all only looking at it from a marketers' lens.Social sciences have been measuring community for a long time. That's why when I found a trained anthropologist turned marketer that is a skilled data scientist, I had to have her on. Little did I know that my first conversation with Venia Logan would be hands down the most compelling conversation I've ha...2022-09-121h 05
Community SignalLessons in Building Safe, Inclusive, and Functional Spaces for LGBTQ+ FolksIf you’re wondering how you can more actively foster safety and belonging for LGBTQ+ folks in your online community, there’s precedent to learn and borrow from. In this episode of Community Signal, we’re joined by Samantha “Venia” Logan, the CEO and founder of Socially Constructed. Venia shares lessons from her decade of experience building community for LGBTQ+ individuals, which started when she began sharing her transition journey on YouTube. Patrick and Venia discuss tools, policies, and practices that can help build queer friendly spaces over time. For example, how easy is it for someone to edit their...2022-08-2939 min
CHAOSScastEpisode 63: Revisiting Communities with Jono BaconHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, we’re having a revisit episode with a guest we’ve had on before. We’re so excited to welcome back Jono Bacon, a leading community and collaboration strategy consultant, author, and speaker, and previously led community at GitHub, Canonical, and XPRIZE. Our conversations today include a mix of revisiting some things we talked...2022-08-1948 min
CHAOSScastEpisode 61: The Untapped Potential Of Goal-Oriented Metrics with Richard MillingtonHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. We are super excited to have as our guest, Richard Millington, who’s the Founder of FeverBee and author of Build Your Community. Today, we’ll be talking with Richard about communities, metrics, and what FeverBee does for organizations. Download this episode now to find out much more, and don’t forget to subscribe for fr...2022-07-0842 min
CHAOSScastEpisode 60: Lessons Learned in Implementing Community Management MetricsHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Venia is super excited about this episode because you may know our guests from around the community. Today, we have Brian Oblinger, Senior Vice President of New Products at Commsor, and Lori Goldman, Community Manager at ForgeRock. Our conversations touch on how Brian and Lori found themselves in community and their experiences with measuring...2022-06-0436 min
CHAOSScastEpisode 58: Panel Discussion: The Future of MetricsHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, Venia, Don, and Sean are having a panel discussion about the juicy news with Google Analytics, the history of it, their experience with it over the years, and the future of metrics. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on yo...2022-05-0645 min
CHAOSScastEpisode 56: Using GrimoireLab to Understand the Health of Your Open Source ProjectHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. On this episode we have joining us, Chenqi Shan, who’s an open source developer at Huawei Open Source management center. Today we have a great discussion about GrimoireLab, which is a powerful CHAOSS tool for gathering data, and we find out a multitude of dashboards that can be used to show metric models. Ch...2022-04-0844 min
CHAOSScastEpisode 52: Understanding the Community through Metrics with Carina C. Zona [Part 2 of 2]Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, we have joining us again, Carina Zona, who is the Head of Developer Relations for Toolchain, which is the lead sponsor of Pantsbuild open source project. If you listened to our previous episode, in Part 1 we talked about the Pants community and how it’s been evolving over the last ten years, and th...2022-02-1136 min
CHAOSScastEpisode 51: Understanding the Community through Metrics - Carina C. Zona [Part 1 of 2]Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, we are super excited to have as our guest, Carina Zona, who is the Head of Developer Relations for Toolchain, which is the lead sponsor of Pantsbuild open source project, as well as the Founder of CallbackWomen. Our discussions take us into Carina sharing her knowledge about some qualitative means of measuring and...2022-01-2844 min
CHAOSScastEpisode 46: Social Science Theories with Erin StaplesHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, our guest is Erin Staples, who works as a Community Advocate at Orbit. She is with us to talk about social science theories and what we can learn from other communities. Erin tells us the importance of making sure your contributors feel valued, creating a very inclusive, mindful environment online, and she explains...2021-10-2236 min
CHAOSScastEpisode 45: Fireside Chat: Metrics Strategy with Daniel, Sean, and VeniaHello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. On today’s episode, we are discussing the pitfalls of metrics since there are a lot of things that can go wrong when implementing your metrics from getting over the feeling of being lost in the data. Also, we’ll be talking about a variety of different communities from very small all the way to l...2021-10-0850 min
CHAOSScastEpisode 37: The Orbit Model with Patrick WoodsPanelists
Georg Link | Venia Logan
Guest
Patrick Woods
Sponsor
SustainOSS
Show Notes
[00:02:18] Patrick tells us about himself and his journey of what got him to where he is today.
[00:08:00] We learn more about the foundations of The Orbit Model and what it looks like. Patrick explains the central components which are gravity, love, reach, and orbit level.
[00:13:05] Patrick goes over the other prior models that community managers have used and compares it to this orbit analogy.
[00:16:04] Venia asks Patrick...2021-06-1844 min
CHAOSScastEpisode 30: Databases, Privacy, and Licenses with Matt YonkovitPanelists
Georg Link | Don Marti | Venia Logan
Guest
Matt Yonkovit
Quotes
[00:31:22] “We didn’t open source it to get help from the community, to make the product bigger. We open sourced as a freemium strategy; to drive adoption,” quote by MongoDB CEO.
[00:37:32] “And I think that hurts the overall willingness for a lot of companies to invest heavily in community because community is a long tail activity. It’s about fostering relationships that last multiple companies. It’s about the fostering relationships that go over many years. And I think...2021-03-1248 min
SustainEpisode 65: CHAOSS and Sustain: A Joint PodcastPanelists
Pia Mancini
Richard Littauer
Guests
Venia Logan
Brian Proffitt
Georg Link
Show Notes
Hello and welcome to Sustain! Today, our episode is a shared podcast between Sustain and CHAOSScast. Along with Richard and Pia, we have Georg Link, Venia Logan, and Brian Proffitt joining us from CHAOSScast. We had the idea to do this special episode because there’s a lot of work happening on sustaining software and understanding the health of our communities, and CHAOSS focuses on what open source development is, how it works, what communities are, and how you ca...2021-02-0144 min
CHAOSScastEpisode 26: SustainOSS and CHAOSSPanelists
Georg Link | Venia Logan | Brian Proffitt | Richard Littauer | Pia Mancini
Sponsor
SustainOSS
Show Notes
[00:03:54] Richard wants to know if metrics lose some of the qualitative aspects of communities and of projects by trying to find quantitative things and how are they not stripping away what really is the heart of open source.
[00:09:20] Pia wonders what are the most important qualitative metrics CHAOSS is evaluating. Georg tells us how they established the Diversity & Inclusion Badging Program (D&I Badging) at CHAOSS.
[00:14:48] Richard wonders if they’ve...2021-01-1543 min
CHAOSScastEpisode 23: GSOC & Outreachy: D&I Efforts - Aastha and TolaPanelists
Venia Logan | Matt Snell | Saleh Abdel Motaal
Guests
Aastha Bist
Tola Ore-Aruwaji
Shownotes
[00:03:04] Aastha and Tola introduce themselves and talk about their projects.
[00:05:21] Aastha and Tola tells us about their coding backgrounds and what interested them in their specific projects.
[00:07:35] Aastha talks about the initial idea of her project and how it affects the CHAOSS metrics in the end. Tola tells us the idea of his project since it went in a different direction and how it came back around to metrics.
2020-11-2050 min
CHAOSScastEpisode 21: GSOC Pt. 2: Extending GrimoireLab projects with Ria and VenuPanelists
Venia Logan | Dylan Marcy
Guests
Ria Gupta | Venu Vardhan Reddy Tekula
Show Notes
[00:02:35] Ria and Venu introduce themselves and tell us how they got into CHAOSS.
[00:04:34] Ria and Venu share with us how they found their projects and what is was like applying for Google Summer of Code.
[00:07:27] Venu tells us all about what his project was in the Google Summer of Code.
[00:08:50] Ria tells us all about what her project was in the Google Summer of Code.
[00:10:05] Venu and...2020-10-2335 min
CHAOSScastEpisode 20: CHAOSS + FINOS: Lessons Learned with Rob UnderwoodPanelists
Venia Logan
Guest
Rob Underwood
Show Notes
[00:01:10] Rob tells us about himself, his career, and what he does at FINOS.
[00:03:34] Rob talks about the culture and the environment that he built this tool in FINOS.
[00:12:38] Rob tells us about being blessed in his career with some great mentors, and he shares a story about one.
[00:16:34] We learn from Rob about the “tool” which is their board reporting and program health check. It is a rubric in order to present a set of crit...2020-10-0955 min
CHAOSScastEpisode 14: The Theory and Future of Measurement with Chris MercerPanelists
Venia | Don | Matt Germonprez
Guest
Chris Mercer
Show Notes
[00:02:25] Mercer tells us what exactly MeasurementMarketing is.
[00:04:47] Matt asks Mercer how he filters through all of the digital data that’s available to us to make sure that this is somehow meaningful as a great tool.
[00:08:09] Don brings up Facebook’s instructions on digital marketing 101 and wants to know if that’s a thing that can be done. He also wants to know from a competitive point of view if Mercer is concerned about data going over to oth...2020-08-2154 min
CHAOSScastEpisode 12: How Social Marketing Interfaces with Community with Michelle DaltonPanelists
Venia Logan | Foundjem Armstrong | Nicole Huesman
Guest
Michelle Dalton
Show Notes
[00:01:21] Michelle gives us her background and fills us in on her journey into community management.
[00:04:30] Digital marketer and where the engaged group sets in its strategic plan is discussed, as well as how big the digital engaged community is.
[00:07:44] Michelle talks about what her job looked like in the service area and how it changed in engage.
[00:09:39] Nicole asks Michelle if there have been any surprises or things that you didn’t expect in...2020-08-0745 min
CHAOSScastEpisode 11: Diversity & Inclusion with Emma IrwinPanelists
Venia Logan | Don Marti | Georg Link
Guest
Emma Irwin
Sponsor
Linode
Show Notes
[00:03:02] Emma tells us all about herself, her work at Mozilla, and what her journey was like.
[00:07:07] Georg brings up the CHAOSS Diversity Inclusion Badging Project that Emma talks about.
[00:10:02] Venia is curious to know from Emma what badges are available and what level of degree are people going to be able to use them in order to negotiate their own identities in an online space?
[00:12:28] Don wants...2020-07-3146 min
CHAOSScastEpisode 9: In Defense of Vanity MetricsPanelists
Venia Logan | Matt Broberg
Sponsor
Linode
Show Notes
[00:02:23] Matt and Venia explain what a Vanity Metric is.
[00:06:41] Matt wants to know what is the opposite of a Vanity Metric?
[00:10:46] Matt and Venia talk about how having a community strategy is so essential to understanding why we are using metrics.
[00:12:27] Matt brings up being in the hot seat of being Community Manager and an uncomfortable moment he had. Venia tells us a powerful story she encountered in her background with the LGBTQ.
2020-07-1739 min
CHAOSScastEpisode 8: Mautic Community with Ruth CheesleyPanelists
Georg Link | Venia Logan | Don Marti | Nicole Huesman | Daniel Izquierdo
Guest
Ruth Cheesley
Sponsor
Linode
Show Notes
[00:02:56] Ruth tells us all about herself, her background, as well as what Mautic is and what they do.
[00:04:41] Ruth shares with us what she’s doing with the metrics platform and how that has informed her work.
[00:06:31] Nicole mentions Ruth’s blog and she recently launched a community health dashboard. Since within the CHAOSS project they work with different metrics around community health, she wonders whic...2020-07-1045 min
CHAOSScastEpisode 7: Your Community Story with Jono BaconPanelists
Venia Logan | Nicole Huesman | Brian Proffitt
Guests
Jono Bacon
Sponsor
Linode
Show Notes
[00:02:16] Jono gives us an introduction what he does and how he got into his job.
[00:03:48] Nicole asks Jono what are some of the key strategies he’s used over the years to propel his career in community management and community strategy?
[00:07:10] Venia wants to know how Jono ended up managing the role of community manager as he went through his early days.
[00:09:52] Brian wants to kn...2020-07-0350 min
CHAOSScastEpisode 4: GrimoireLabPanelists
Matt Broberg | Venia Logan | Sean Goggins | Georg Link
Guests
Ray Paik
Manrique Lopez
Valerio Cosentino
Sponsor
Linode
Show Notes
[00:02:33] We start here with learning about what measurement tools exist in the CHAOSS project.
[00:07:06] Georg gives us some context on how Bitergia, GrimoireLab, Bitergia Analytics, and CHAOSS all relate to each other.
[00:09:01] Manrique fills us in on why Open Source is relevant to what they’re doing with Bitergia and GrimoireLab.
[00:10:37] Since Venia is the co-creator of one of the metrics, Ma...2020-06-1256 min
CHAOSScastEpisode 2: Social Currency Metric System (SCMS)Panelists
Dawn Foster | Matt Broberg | Georg Link
Guest
Samantha Venia Logan
Dylan Marcy
Sponsor
Linode
Show Notes
Welcome to this episode of CHAOSSCast! Today, we have special guests, Venia Logan and Dylan Marcy of SociallyConstructed.Online. They are here to do some introspection on the process CHAOSS follows for defining metrics and to demonstrate this using the Social Currency Metric System (SCMS). It is a very interesting topic and if you don’t know much about SCMS, then this podcast is definitely worth a listen.
[00:04:00] Ve...2020-05-2949 min