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Sandy Pardue
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Dental Drills Bits
Making Numbers Matter
Episode Summary Tracking statistics does not have to feel like micromanagement or extra work. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down why teams push back on numbers and how leaders can shift compliance into cooperation. You will learn how the right statistics eliminate micromanaging, create clarity, and help teams feel confident in their roles. Sandy shares real world examples from decades in dentistry, practical ways to assign metrics by position, and where practices should start if statistics have never been consistently tracked. What You'll Learn
2026-01-26
26 min
Dental Drills Bits
Making Numbers Matter
Episode Summary Tracking statistics does not have to feel like micromanagement or extra work. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down why teams push back on numbers and how leaders can shift compliance into cooperation. You will learn how the right statistics eliminate micromanaging, create clarity, and help teams feel confident in their roles. Sandy shares real world examples from decades in dentistry, practical ways to assign metrics by position, and where practices should start if statistics have never been consistently tracked. What You'll Learn
2026-01-26
26 min
Dental Drills Bits
[REPLAY] Marketing Your Practice to Top Talent
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue tackle one of the most underestimated tools in the hiring process—your job ad. They explain why hiring should be treated like a marketing campaign and how your job postings either attract or repel the very people you are trying to hire. From crafting compelling headlines and utilizing creative job titles to understanding hiring psychology, Sandy and Dana share strategies to elevate your job ads and recruit with intention. They also explore the power of nontraditional hiring sources and the importance of...
2025-12-16
31 min
Dental Drills Bits
[REPLAY] Marketing Your Practice to Top Talent
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue tackle one of the most underestimated tools in the hiring process—your job ad. They explain why hiring should be treated like a marketing campaign and how your job postings either attract or repel the very people you are trying to hire. From crafting compelling headlines and utilizing creative job titles to understanding hiring psychology, Sandy and Dana share strategies to elevate your job ads and recruit with intention. They also explore the power of nontraditional hiring sources and the importance of...
2025-12-16
31 min
Dental Drills Bits
[Replay] Wasted Time, Open Time, and Maximizing Your Schedule
Episode Title: Wasted Time, Open Time, and Maximizing Your Schedule Episode Description: Welcome to another exciting episode of Dental Drill Bits! This week, Sandy Pardue is joined by a very special guest—Dana Pardue, the original co-host and HR business professional. Together, they kick off the new season with a deep dive into one of the most critical topics for dental practices: managing open time in your schedule. Discover actionable tips to identify, track, and eliminate wasted time in your practice. Whether you're dealing with broken appointments, patient no-shows, or underutilized slots, this episode equi...
2025-12-03
20 min
Dental Drills Bits
[Replay] Wasted Time, Open Time, and Maximizing Your Schedule
Episode Title: Wasted Time, Open Time, and Maximizing Your Schedule Episode Description: Welcome to another exciting episode of Dental Drill Bits! This week, Sandy Pardue is joined by a very special guest—Dana Pardue, the original co-host and HR business professional. Together, they kick off the new season with a deep dive into one of the most critical topics for dental practices: managing open time in your schedule. Discover actionable tips to identify, track, and eliminate wasted time in your practice. Whether you're dealing with broken appointments, patient no-shows, or underutilized slots, this episode equi...
2025-12-03
20 min
Dental Drills Bits
Why Some Dentists Love Dentistry (and Others Can't Wait to Leave)
In this eye-opening episode of Dental Drill Bits, Dana and Sandy Pardue tackle a topic few talk about openly — why some dentists genuinely love their profession while others can't wait to get out. Drawing from Sandy's experience consulting with over 600 dental practices, they reveal the defining difference: the dentists who thrive understand business and leadership, not just clinical care. Together, they unpack why mastering people skills, systems, and practice management can transform dentistry from stressful to deeply fulfilling. From learning how to manage money and motivate your team to leading with gratitude and balance, this episode is pac...
2025-11-10
30 min
Dental Drills Bits
Why Some Dentists Love Dentistry (and Others Can't Wait to Leave)
In this eye-opening episode of Dental Drill Bits, Dana and Sandy Pardue tackle a topic few talk about openly — why some dentists genuinely love their profession while others can't wait to get out. Drawing from Sandy's experience consulting with over 600 dental practices, they reveal the defining difference: the dentists who thrive understand business and leadership, not just clinical care. Together, they unpack why mastering people skills, systems, and practice management can transform dentistry from stressful to deeply fulfilling. From learning how to manage money and motivate your team to leading with gratitude and balance, this episode is pac...
2025-11-10
30 min
Dental Drills Bits
The Pulse of the Practice: Balancing Team Energy and Measurable Success
In this episode of Dental Drill Bits, Dana and Sandy discuss the importance of measuring team energy and performance metrics in dental practices. They emphasize that while patient care is paramount, tracking statistics can enhance care quality and team morale. The conversation explores the concept of buy-in from team members, the significance of accountability, and how metrics can serve as tools for improvement rather than judgment. The episode concludes with actionable steps for practices to foster a positive culture through measurement and celebration of achievements. takeaways Your team's energy is crucial for productivity. Statistics can enhance patient care, not detract...
2025-10-20
25 min
Dental Drills Bits
The Pulse of the Practice: Balancing Team Energy and Measurable Success
In this episode of Dental Drill Bits, Dana and Sandy discuss the importance of measuring team energy and performance metrics in dental practices. They emphasize that while patient care is paramount, tracking statistics can enhance care quality and team morale. The conversation explores the concept of buy-in from team members, the significance of accountability, and how metrics can serve as tools for improvement rather than judgment. The episode concludes with actionable steps for practices to foster a positive culture through measurement and celebration of achievements. takeaways Your team's energy is crucial for productivity. Statistics can enhance patient care, not detract...
2025-10-20
25 min
Dental Drills Bits
When Negativity Spreads: How Complaining About Patients Hurts Your Practice Culture
💡 Episode Summary: In this week's episode of Dental Drill Bits, Dana Pardue and Sandy Pardue tackle a topic every dental team faces but rarely talks about — complaining about patients. What starts as harmless venting can quietly poison your team's morale and even drive productivity down. Dana and Sandy unpack how negativity spreads through emotional contagion, why gossip never stops at patients, and how leaders can recognize when venting has crossed into toxicity. Sandy shares real-world examples from decades in consulting — from Dentaltown discussions to lessons learned working alongside Dr. Westerman — revealing how great teams turn patient frustrati...
2025-10-13
30 min
Dental Drills Bits
When Negativity Spreads: How Complaining About Patients Hurts Your Practice Culture
💡 Episode Summary: In this week's episode of Dental Drill Bits, Dana Pardue and Sandy Pardue tackle a topic every dental team faces but rarely talks about — complaining about patients. What starts as harmless venting can quietly poison your team's morale and even drive productivity down. Dana and Sandy unpack how negativity spreads through emotional contagion, why gossip never stops at patients, and how leaders can recognize when venting has crossed into toxicity. Sandy shares real-world examples from decades in consulting — from Dentaltown discussions to lessons learned working alongside Dr. Westerman — revealing how great teams turn patient frustrati...
2025-10-13
30 min
Dental Drills Bits
Navigating the Complexities of Hiring Associate Dentists
Episode Summary: In this episode, Dana Pardue Salisbury and Sandy Pardue unpack one of the most complex topics in dentistry: hiring an associate dentist. From knowing when your practice is truly ready to bring on another provider, to understanding why most associateships only last one to two years, this conversation blends humor, real-world stories, and practical numbers. You'll hear how culture, contracts, and communication can make or break the associate relationship—and how to avoid costly mistakes that so many practice owners make when expanding their teams. 💡 Key Takeaways Don't hire on a hun...
2025-10-06
27 min
Dental Drills Bits
Navigating the Complexities of Hiring Associate Dentists
Episode Summary: In this episode, Dana Pardue Salisbury and Sandy Pardue unpack one of the most complex topics in dentistry: hiring an associate dentist. From knowing when your practice is truly ready to bring on another provider, to understanding why most associateships only last one to two years, this conversation blends humor, real-world stories, and practical numbers. You'll hear how culture, contracts, and communication can make or break the associate relationship—and how to avoid costly mistakes that so many practice owners make when expanding their teams. 💡 Key Takeaways Don't hire on a hun...
2025-10-06
27 min
Dental Drills Bits
Rants, Reflections, and Real Customer Service Lessons
Episode Summary This week on Dental Drill Bits, Dana and Sandy open up about real-world customer service experiences that prove just how important it is to put yourself in the patient's shoes. Dana kicks things off with her eye doctor visit, from tiny-font registration forms to confusing waiting rooms and perfume-passing that crossed the line. She then shares what her tire appointment taught her about easing patient anxiety and making sure customers leave with confidence. Sandy brings her own story to the table about trying to buy fireplace logs, only to be talked out o...
2025-09-30
27 min
Dental Drills Bits
Rants, Reflections, and Real Customer Service Lessons
Episode Summary This week on Dental Drill Bits, Dana and Sandy open up about real-world customer service experiences that prove just how important it is to put yourself in the patient's shoes. Dana kicks things off with her eye doctor visit, from tiny-font registration forms to confusing waiting rooms and perfume-passing that crossed the line. She then shares what her tire appointment taught her about easing patient anxiety and making sure customers leave with confidence. Sandy brings her own story to the table about trying to buy fireplace logs, only to be talked out o...
2025-09-30
27 min
Dental Drills Bits
Hiring Series: The Job Offer Playbook
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with one of the most sensitive and risky steps: the job offer. Too many dental practices skip this or handle it haphazardly, leaving themselves open to misunderstandings, legal trouble, and even losing great candidates. Sandy and Dana walk you through why offer letters matter, what must be included, and how to avoid turning them into binding contracts. From conditional vs. unconditional offers, to pay pitfalls (why you should never state an annual salary), to the benefits and reporting...
2025-09-22
26 min
Dental Drills Bits
Hiring Series: The Job Offer Playbook
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with one of the most sensitive and risky steps: the job offer. Too many dental practices skip this or handle it haphazardly, leaving themselves open to misunderstandings, legal trouble, and even losing great candidates. Sandy and Dana walk you through why offer letters matter, what must be included, and how to avoid turning them into binding contracts. From conditional vs. unconditional offers, to pay pitfalls (why you should never state an annual salary), to the benefits and reporting...
2025-09-22
26 min
Dental Drills Bits
Hiring Series: Don't Skip This Step—Reference Checks That Matter
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale, and even legal trouble. Sandy and Dana share true stories from the field (including embezzlement cases that could have been avoided), compliance tips that keep you safe, and the exact questions that reveal whether your next hire is reliable or risky. From separating personal vs. professional references to knowing what you c...
2025-09-15
24 min
Dental Drills Bits
Hiring Series: Don't Skip This Step—Reference Checks That Matter
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale, and even legal trouble. Sandy and Dana share true stories from the field (including embezzlement cases that could have been avoided), compliance tips that keep you safe, and the exact questions that reveal whether your next hire is reliable or risky. From separating personal vs. professional references to knowing what you c...
2025-09-15
24 min
Dental Drills Bits
From Sucktember to Success: How to Save Your September
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most dreaded times in the dental calendar: "Sucktember." As kids go back to school and cancellations rise, many practices see their production slump, but it doesn't have to be that way. Sandy shares why mindset matters more than market trends, how to uncover hundreds of patients hiding in your own software, and why reactivation projects can both fill your schedule and boost team morale. From calling patients who haven't been in for years to creating fun staff incentives, you'll discover proven...
2025-09-02
16 min
Dental Drills Bits
From Sucktember to Success: How to Save Your September
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most dreaded times in the dental calendar: "Sucktember." As kids go back to school and cancellations rise, many practices see their production slump, but it doesn't have to be that way. Sandy shares why mindset matters more than market trends, how to uncover hundreds of patients hiding in your own software, and why reactivation projects can both fill your schedule and boost team morale. From calling patients who haven't been in for years to creating fun staff incentives, you'll discover proven...
2025-09-02
16 min
Dental Drills Bits
Hiring Detour: How Culture Shapes Every Hire
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover rates, the importance of effective onboarding, and creating a welcoming workplace culture. The conversation emphasizes the need for structured training plans and the impact of workplace bullying on employee retention. The hosts also highlight the financial costs associated with poor hiring practices and the significance of enhancing the candidate experience. Key Takeaways Stop blaming the applicant and look at your own processes Onboarding is crucial...
2025-08-25
28 min
Dental Drills Bits
Hiring Detour: How Culture Shapes Every Hire
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover rates, the importance of effective onboarding, and creating a welcoming workplace culture. The conversation emphasizes the need for structured training plans and the impact of workplace bullying on employee retention. The hosts also highlight the financial costs associated with poor hiring practices and the significance of enhancing the candidate experience. Key Takeaways Stop blaming the applicant and look at your own processes Onboarding is crucial...
2025-08-25
28 min
Dental Drills Bits
Hiring Series: Interview Techniques that Work
In this episode of Dental Drill Bits, hosts Dana Salisbury and Sandy Pardue go beyond the surface of the interview process to reveal the deeper intentions that should guide your hiring conversations. Whether you are fresh out of dental school or a seasoned practice owner, this conversation will help you build a more intentional, compliant, and effective approach to interviewing. Sandy and Dana share real world examples, cautionary tales, and the subtle cues they watch for that a resume will never reveal. They cover how to avoid common pitfalls like skipping the interview entirely, how to keep...
2025-08-18
33 min
Dental Drills Bits
Hiring Series: Interview Techniques that Work
In this episode of Dental Drill Bits, hosts Dana Salisbury and Sandy Pardue go beyond the surface of the interview process to reveal the deeper intentions that should guide your hiring conversations. Whether you are fresh out of dental school or a seasoned practice owner, this conversation will help you build a more intentional, compliant, and effective approach to interviewing. Sandy and Dana share real world examples, cautionary tales, and the subtle cues they watch for that a resume will never reveal. They cover how to avoid common pitfalls like skipping the interview entirely, how to keep...
2025-08-18
33 min
Dental Drills Bits
Hiring Series: Hiring Efficiently with a Group Interview
Episode Description: In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue continue the Hiring Series with a proven time-saving strategy: the group interview. Sandy shares her step-by-step process for getting every qualified applicant in front of you at once, identifying the best candidates quickly, and avoiding the weeks-long cycle of one-on-one interviews. From creating the right environment, using a "plant" in the room, and testing retention skills, to gracefully dismissing non-hires, this episode is packed with actionable tips to streamline your hiring process and build a stronger team—fast. What You'll Learn in...
2025-08-11
37 min
Dental Drills Bits
Hiring Series: Hiring Efficiently with a Group Interview
Episode Description: In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue continue the Hiring Series with a proven time-saving strategy: the group interview. Sandy shares her step-by-step process for getting every qualified applicant in front of you at once, identifying the best candidates quickly, and avoiding the weeks-long cycle of one-on-one interviews. From creating the right environment, using a "plant" in the room, and testing retention skills, to gracefully dismissing non-hires, this episode is packed with actionable tips to streamline your hiring process and build a stronger team—fast. What You'll Learn in...
2025-08-11
37 min
Dental Drills Bits
Plan Forward: A Smarter Alternative to Insurance
Exploring Dental Membership Plans: A Smarter Alternative to Insurance In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue are joined by Meg Lohman from Plan Forward to unpack why in-house membership plans are becoming a go-to solution for dental practices looking to grow and better serve their patients. They discuss how these plans help identify patients who are overpaying for insurance, simplify preventive care, and strengthen patient loyalty. The trio also explores the power of proactive marketing and the importance of educating patients ahead of open enrollment season. Whether you're new to m...
2025-07-28
38 min
Dental Drills Bits
Plan Forward: A Smarter Alternative to Insurance
Exploring Dental Membership Plans: A Smarter Alternative to Insurance In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue are joined by Meg Lohman from Plan Forward to unpack why in-house membership plans are becoming a go-to solution for dental practices looking to grow and better serve their patients. They discuss how these plans help identify patients who are overpaying for insurance, simplify preventive care, and strengthen patient loyalty. The trio also explores the power of proactive marketing and the importance of educating patients ahead of open enrollment season. Whether you're new to m...
2025-07-28
38 min
Dental Drills Bits
Marketing Your Practice to Top Talent
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most underestimated tools in the hiring process—your job ad. They explain why hiring should be treated like a marketing campaign and how your job postings either attract or repel the very people you are trying to hire. From crafting compelling headlines and utilizing creative job titles to understanding hiring psychology, Sandy and Dana share strategies to elevate your job ads and recruit with intention. They also explore the power of nontraditional hiring sources and the importance of...
2025-07-21
31 min
Dental Drills Bits
Marketing Your Practice to Top Talent
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most underestimated tools in the hiring process—your job ad. They explain why hiring should be treated like a marketing campaign and how your job postings either attract or repel the very people you are trying to hire. From crafting compelling headlines and utilizing creative job titles to understanding hiring psychology, Sandy and Dana share strategies to elevate your job ads and recruit with intention. They also explore the power of nontraditional hiring sources and the importance of...
2025-07-21
31 min
Dental Drills Bits
Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure—creating confusion, legal risk, and missed hiring opportunities. You'll learn what must be included, how to stay compliant, and why being transparent about your expectations (including physical demands and performance metrics) is key to attracting the right candidates. If you're serious about improving your hiring process and retaining top talent, this conversation is a must-listen. Takeaways: Job...
2025-07-14
28 min
Dental Drills Bits
Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure—creating confusion, legal risk, and missed hiring opportunities. You'll learn what must be included, how to stay compliant, and why being transparent about your expectations (including physical demands and performance metrics) is key to attracting the right candidates. If you're serious about improving your hiring process and retaining top talent, this conversation is a must-listen. Takeaways: Job...
2025-07-14
28 min
Dental Drills Bits
Why Working Interviews Don't Work
In this episode, Sandy Pardue kicks off a powerful conversation about the most overlooked step in fixing front desk chaos: assessing your team's current morale, mindset, and motivation. Before you implement new systems or pile on training, you've got to address the emotional temperature of your practice. Is your team ready for change? Or are they quietly resisting it? Sandy lays out practical ways to reframe, re-energize, and reset expectations—ensuring your next move is a lasting one. If you want real ROI from your front desk, start here. What You'll Learn: Why mo...
2025-07-07
20 min
Dental Drills Bits
Why Working Interviews Don't Work
In this episode, Sandy Pardue kicks off a powerful conversation about the most overlooked step in fixing front desk chaos: assessing your team's current morale, mindset, and motivation. Before you implement new systems or pile on training, you've got to address the emotional temperature of your practice. Is your team ready for change? Or are they quietly resisting it? Sandy lays out practical ways to reframe, re-energize, and reset expectations—ensuring your next move is a lasting one. If you want real ROI from your front desk, start here. What You'll Learn: Why mo...
2025-07-07
20 min
Dental Drills Bits
Gossip at Work: The Hidden Cost of Chatter
Gossip at Work: The Hidden Cost of Chatter Dental Drill Bits with Sandy Pardue and Dana Salisbury Gossip at Work: The Hidden Cost of Chatter 0:00 Episode Description Gossip may seem like harmless chatter, but it has the power to erode trust, damage morale, and derail productivity in your dental practice. In this episode, Sandy and Dana tackle the tough topic of workplace gossip—what it sounds like, why it spreads, and how to stop it before it takes a toll on your culture and your team. From NLRB rules to real-life consulting stories, they share pr...
2025-04-21
30 min
Dental Drills Bits
Gossip at Work: The Hidden Cost of Chatter
Gossip at Work: The Hidden Cost of Chatter Dental Drill Bits with Sandy Pardue and Dana Salisbury Gossip at Work: The Hidden Cost of Chatter 0:00 Episode Description Gossip may seem like harmless chatter, but it has the power to erode trust, damage morale, and derail productivity in your dental practice. In this episode, Sandy and Dana tackle the tough topic of workplace gossip—what it sounds like, why it spreads, and how to stop it before it takes a toll on your culture and your team. From NLRB rules to real-life consulting stories, they share pr...
2025-04-21
30 min
Dental Drills Bits
One-on-Ones: Keeping Your Dental Team Aligned & Engaged
Want to retain great employees and build a team that runs like a dream? It all starts with one-on-one conversations that count. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share how regular one-on-one meetings can transform your culture, boost accountability, and keep your team growing in the right direction. They break down the timing, tools, and tone of a successful one-on-one—plus how to turn them into growth opportunities, not gripe sessions. If you want more engagement and less drama in your dental office, start here. What You'll Learn:
2025-03-31
23 min
Dental Drills Bits
One-on-Ones: Keeping Your Dental Team Aligned & Engaged
Want to retain great employees and build a team that runs like a dream? It all starts with one-on-one conversations that count. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share how regular one-on-one meetings can transform your culture, boost accountability, and keep your team growing in the right direction. They break down the timing, tools, and tone of a successful one-on-one—plus how to turn them into growth opportunities, not gripe sessions. If you want more engagement and less drama in your dental office, start here. What You'll Learn:
2025-03-31
23 min
Dental Drills Bits
The Hygiene Appointment Fix
Is your hygiene schedule disappearing before your eyes? You're not imagining it! No-shows, last-minute cancellations, and poor confirmation strategies can leave your hygiene team scrambling and your bottom line suffering. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down why hygiene schedules fall apart—and how to fix it for good! From smarter pre-scheduling to foolproof confirmation techniques, they're sharing real-world solutions to keep your chairs full and your patients accountable. What You'll Learn: ✅ The #1 reason why hygiene schedules collapse before your eyes ✅ How pre-scheduling the wrong pa...
2025-03-24
21 min
Dental Drills Bits
The Hygiene Appointment Fix
Is your hygiene schedule disappearing before your eyes? You're not imagining it! No-shows, last-minute cancellations, and poor confirmation strategies can leave your hygiene team scrambling and your bottom line suffering. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down why hygiene schedules fall apart—and how to fix it for good! From smarter pre-scheduling to foolproof confirmation techniques, they're sharing real-world solutions to keep your chairs full and your patients accountable. What You'll Learn: ✅ The #1 reason why hygiene schedules collapse before your eyes ✅ How pre-scheduling the wrong pa...
2025-03-24
21 min
Dental Drills Bits
Ring, Ring! Mastering the First Impression – Live Call Analysis
📢 Episode Title: "Ring, Ring! Mastering the First Impression – Live Call Analysis" 🎙 Episode Description What happens when a potential patient calls your dental office? That first impression can make or break their decision to schedule an appointment. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury analyze a real call from a dental practice, breaking down what worked, what didn't, and how small tweaks can dramatically improve conversion rates. Listen in as they share pro tips on phone etiquette, tone, and the must-have scripts that turn callers into lifelong patients. ✅ What You'l...
2025-03-17
22 min
Dental Drills Bits
Ring, Ring! Mastering the First Impression – Live Call Analysis
📢 Episode Title: "Ring, Ring! Mastering the First Impression – Live Call Analysis" 🎙 Episode Description What happens when a potential patient calls your dental office? That first impression can make or break their decision to schedule an appointment. In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury analyze a real call from a dental practice, breaking down what worked, what didn't, and how small tweaks can dramatically improve conversion rates. Listen in as they share pro tips on phone etiquette, tone, and the must-have scripts that turn callers into lifelong patients. ✅ What You'l...
2025-03-17
22 min
Dental Drills Bits
Too Sick to Work? Managing the Unexpected Absentee
Episode Description Unexpected call-outs can throw your dental practice into chaos—but they don't have to! In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down how to create an attendance culture that keeps your team accountable without being rigid. They'll share real-world strategies for managing sick calls, setting clear attendance policies, and keeping your team engaged. What You'll Learn: ✅ How to prevent a culture of absenteeism from spreading in your practice 🚫 ✅ The importance of direct communication about attendance expectations 🗣️ ✅ Why texting in sick is a problem—and how...
2025-03-10
20 min
Dental Drills Bits
Too Sick to Work? Managing the Unexpected Absentee
Episode Description Unexpected call-outs can throw your dental practice into chaos—but they don't have to! In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue Salisbury break down how to create an attendance culture that keeps your team accountable without being rigid. They'll share real-world strategies for managing sick calls, setting clear attendance policies, and keeping your team engaged. What You'll Learn: ✅ How to prevent a culture of absenteeism from spreading in your practice 🚫 ✅ The importance of direct communication about attendance expectations 🗣️ ✅ Why texting in sick is a problem—and how...
2025-03-10
20 min
Dental Drills Bits
Interviewing for the Right Hire
Hiring is one thing—but the interview process is where you make or break your chances of getting the right person. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share expert strategies to help you conduct interviews with confidence, ask the right questions, and avoid costly hiring mistakes. What you'll learn: ✅ The difference between situational vs. behavioral interview questions—and why both matter 🎯 ✅ Why working interviews are a legal and financial risk you shouldn't take 🚫 ✅ The must-ask questions that reveal a candidate's true communication skills and work ethic 💬 ✅ How to use group intervie...
2025-03-03
27 min
Dental Drills Bits
Interviewing for the Right Hire
Hiring is one thing—but the interview process is where you make or break your chances of getting the right person. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury share expert strategies to help you conduct interviews with confidence, ask the right questions, and avoid costly hiring mistakes. What you'll learn: ✅ The difference between situational vs. behavioral interview questions—and why both matter 🎯 ✅ Why working interviews are a legal and financial risk you shouldn't take 🚫 ✅ The must-ask questions that reveal a candidate's true communication skills and work ethic 💬 ✅ How to use group intervie...
2025-03-03
27 min
Dental Drills Bits
Finding the Right Candidate
Finding the Right Candidate Hiring the right person for your dental practice can feel like searching for a unicorn—but it doesn't have to be! In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury dive deep into how to attract and hire top talent for your dental practice without the frustration. What you'll learn: ✅ Why a strong job ad is your first (and biggest) hiring tool ✍️ ✅ How to attract working professionals instead of job hoppers 💼 ✅ The balance between experience, attitude, and coachability ⚖️ ✅ Why phone screenings matter—and what to listen for 📞 ✅...
2025-02-24
20 min
Dental Drills Bits
Finding the Right Candidate
Finding the Right Candidate Hiring the right person for your dental practice can feel like searching for a unicorn—but it doesn't have to be! In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury dive deep into how to attract and hire top talent for your dental practice without the frustration. What you'll learn: ✅ Why a strong job ad is your first (and biggest) hiring tool ✍️ ✅ How to attract working professionals instead of job hoppers 💼 ✅ The balance between experience, attitude, and coachability ⚖️ ✅ Why phone screenings matter—and what to listen for 📞 ✅...
2025-02-24
20 min
Dental Drills Bits
Wasted Time, Open Time, and Maximizing Your Schedule
Episode Title: Wasted Time, Open Time, and Maximizing Your Schedule Episode Description: Welcome to another exciting episode of Dental Drill Bits! This week, Sandy Pardue is joined by a very special guest—Dana Pardue Salisbury, the original co-host and HR business professional. Together, they kick off the new season with a deep dive into one of the most critical topics for dental practices: managing open time in your schedule. Discover actionable tips to identify, track, and eliminate wasted time in your practice. Whether you're dealing with broken appointments, patient no-shows, or underutilized slots, this ep...
2025-01-27
20 min
Dental Drills Bits
Wasted Time, Open Time, and Maximizing Your Schedule
Episode Title: Wasted Time, Open Time, and Maximizing Your Schedule Episode Description: Welcome to another exciting episode of Dental Drill Bits! This week, Sandy Pardue is joined by a very special guest—Dana Pardue Salisbury, the original co-host and HR business professional. Together, they kick off the new season with a deep dive into one of the most critical topics for dental practices: managing open time in your schedule. Discover actionable tips to identify, track, and eliminate wasted time in your practice. Whether you're dealing with broken appointments, patient no-shows, or underutilized slots, this ep...
2025-01-27
20 min
Dental Drills Bits
Rerun Gold: How to Handle Unauthorized Overtime with Your Employees
This is a question Sandy Pardue gets quite often in her events, so we decided to cover it here! Here are a couple things you want to do: You need a time clock software. (Sandy recommends a software) Don't give everyone access to change their time clock. Create a policy, and be super specific in this policy. (Sandy gives us great examples). What to say if someone still violates the policy? (Sandy provides us with what to do, a script, and how many times should we allow it).
2025-01-22
17 min
Dental Drills Bits
Rerun Gold: How to Handle Unauthorized Overtime with Your Employees
This is a question Sandy Pardue gets quite often in her events, so we decided to cover it here! Here are a couple things you want to do: You need a time clock software. (Sandy recommends a software) Don't give everyone access to change their time clock. Create a policy, and be super specific in this policy. (Sandy gives us great examples). What to say if someone still violates the policy? (Sandy provides us with what to do, a script, and how many times should we allow it).
2025-01-22
17 min
Dental Drills Bits
Membership Magic: Boosting Patient Loyalty and Satisfaction
Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Join Sandy Pardue, Dr. James Burneson, and Michael Arias, in their conversation about the positive impact of membership plans on dental practices! Revealing the multifaceted benefits of adopting a membership plan like Plan Forward, Sandy and James dive deep into why this strategy not only attracts new patient numbers but also assures existing ones by ena...
2023-12-20
27 min
Dental Drills Bits
Membership Magic: Boosting Patient Loyalty and Satisfaction
Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Join Sandy Pardue, Dr. James Burneson, and Michael Arias, in their conversation about the positive impact of membership plans on dental practices! Revealing the multifaceted benefits of adopting a membership plan like Plan Forward, Sandy and James dive deep into why this strategy not only attracts new patient numbers but also assures existing ones by ena...
2023-12-20
27 min
Dental Drills Bits
Ask Sandy Anything!
In this episode we dive into our Facebook group: Dental Gumbo and answer questions you have asked Sandy in the recent weeks. Sandy answers and discusses these 3 main questions: How early to confirm appointments? How do you deal with assistants or hygienists not showing up for work (slightest cold)? How to present 3rd party financing as an option and favorite company?
2022-12-22
33 min
Dental Drills Bits
Ask Sandy Anything!
In this episode we dive into our Facebook group: Dental Gumbo and answer questions you have asked Sandy in the recent weeks. Sandy answers and discusses these 3 main questions: How early to confirm appointments? How do you deal with assistants or hygienists not showing up for work (slightest cold)? How to present 3rd party financing as an option and favorite company?
2022-12-22
33 min
Dental Drills Bits
Outsourcing V.S. Keeping In-House. Which is better for you?
Sometimes new practice owners want to outsource insurance verification, billing, phones, and more… but is it really necessary? In this episode Sandy Pardue lets us know the exact math and patients you must have in order to officially outsource or become more efficient in your practice. First, every single practice owner needs to know their overhead and understand that your "team" overhead is your largest percentage. Most practices get in trouble when they overpay their people/ team. This could happen due to outsourcing inappropriately. We discuss the only absolute times you MUST outsource, what would be...
2022-05-19
27 min
Dental Drills Bits
How to Control Your Overhead During Inflation
If you're not feeling the effects of inflation now, you will be in a couple of months! Save this episode because it will teach you how to "inflation proof" your practice! Sandy Pardue lets us know about 10 specific steps we need to take in order to get lean and mean and control our practice through anything. The first step is: KNOW WHERE YOU ARE. You need to be hungry for your overhead percentage numbers at the beginning of the month, don't just leave them to your accountant/ bookkeeper. Knowing your numbers are statistics in your practice, and...
2022-05-05
29 min
Dental Drills Bits
Don't Cancel Your Hygienist!
Does this sound familiar: "We've had a lot of cancellations and I don't want to pay my hygienist during down time" Some of you may lean towards doing this. In fact, the hygienist may HATE this so your hygienist has to look or act busy so you won't deduct their pay. Do NOT do this anymore! Your hygienist AND you (the practice owner) deserve a full schedule always. In this episode Sandy Pardue tells us exactly how to do this. Remember, hygienists want to see patients and they want a full s...
2022-04-13
20 min
Dental Drills Bits
How to Get Patients to Say "YES" to Treatment!
If you're not even aware of your treatment closing percentages... then that's the first thing you need to know TODAY! Sandy Pardue breaks down the whole process on how we can get more "YES" from our patients. She gives us real life examples, steps, scripts, who is responsible for this on our team, and even deep quotes! We also discuss what to do if someone says "NO".
2022-03-17
39 min
Dental Drills Bits
5 Signs You Have a "Sweet Saboteur" on Your Team
Do you feel like your best efforts are being undermined? Do yu have someone in your team who is always going to you and complaining about others, pushing back on changes, procrastinating or coming up with excuses of why things are not done... but they are super nice about it all in front of you? Sandy Pardue gives us 5 signs that show you have a "Sweet Saboteur" in your practice, someone who is almost toxic to your team, and she lets us know how to either change their behavior or get them out ASAP! We a...
2022-03-03
34 min
Dental Drills Bits
How to Have the Most Productive Staff Meetings
Staff meetings should be an orderly, productive, and uplifting meeting. One of the ultimate goals with every meeting is to have unity. Sandy Pardue breaks down exactly how our staff meetings should go in order for them to not only be productive, but to get us closer to our goals (better unity in your team, more collections, more profit). We discuss how long team meetings should be, the difference between morning huddles and these meetings, how often you should hold them, and what exactly needs to be covered and said.
2022-02-17
38 min
Dental Drills Bits
The Perfect Formula to Stop Micromanaging
No one loves being a micromanager. In this episode Sandy Pardue breaks down exactly why someone starts micromanaging, 4 action steps you must take today to stop the micromanaging process, and how to improve you trust in the work your employees are doing. We also talk to the team members who want to let their boss know that they feel micromanaged. Sandy lets the team members know exactly how to bring this up to your boss and communicate to them so that it can stop.
2022-02-09
41 min
Dental Drills Bits
The Perfect Formula to Stop Micromanaging
No one loves being a micromanager. In this episode Sandy Pardue breaks down exactly why someone starts micromanaging, 4 action steps you must take today to stop the micromanaging process, and how to improve you trust in the work your employees are doing. We also talk to the team members who want to let their boss know that they feel micromanaged. Sandy lets the team members know exactly how to bring this up to your boss and communicate to them so that it can stop.
2022-02-09
41 min
Dental Drills Bits
The Anatomy of a Perfect Morning Huddle
If you are asking yourself if "morning huddles" are worth it, then you're probably doing them all wrong. Sandy Pardue breaks down exactly how a "morning huddle" should run. We discuss how long it should be, who needs to start it, what the doctor needs to do, who should be involved, what exactly needs to be discussed, what to do if someone is late to the huddle, and more! Remember, morning huddles are necessary to keep you in control and on track with your goals.
2022-02-03
31 min
Dental Drills Bits
How Transparent Should You Be with Your Team as a Practice Owner?
There is a benefit to being transparent with your team. When you share with your team then they feel more engaged and they also feel more trusted, but how far should you go with transparency of the business? Sandy Pardue fills us in on what we should share with our teams, what should specific team members know and focus on, and what we should ALWAYS keep private. We also discuss how to set good supply numbers, production/ collection numbers, payroll percentages, and what each position/ team member should be tracking.
2022-01-26
29 min
Dental Drills Bits
What Is Your Team Saying About You When You Aren't Around?
Have you ever wondered what your team really thinks of you as a leader? If not, you should. Sandy Pardue talks to us exactly how we can become a better leader for our employees. She also lets us know how we can become friends with our team members but still keep that high level of respect that you need. We also discuss what should we do if you are short staffed and you decide to delegate even MORE responsibilities to a team member, how you should delegate this and what you can do...
2022-01-21
34 min
Dental Drills Bits
How to Get Your Patient's Cheeks Back in Your Seats
Not every single re-care appointment will show up exactly when they are supposed to. This sucks because it also leads you to try and market more for new patients. So step back a bit and build a system to improve your reactivation process. In this episode Sandy Pardue gives us a proven system that will drastically improve your reactivation process. Two things you want to do: 1. Look right now at your analytics/ software and see how many existing patients in your practice need a cleaning... today! 2. Listen to the podcast to...
2022-01-12
32 min
Dental Drills Bits
Top 10 Human Resources Mistakes
HR issues are probably the thing Sandy Pardue hears the most about when consulting with practices. Therefore in this episode she breaks down the top 10 HR mistakes she has seen, heard, and witnessed. She also gives us the solution for each mistake. Listen closely, more than likely you have either experienced one of these mistakes, will be making one of these mistakes (not anymore after you hear this episode), or know someone who is making the mistake.
2021-12-29
19 min
Dental Drills Bits
Top 5 Ways to Increase Hygiene Profitability
Sandy Pardue gives us a list of 5 things we need to review ASAP to make sure we are getting the absolute most out of our hygiene department. 1. Learn what procedures are not being performed. 2. Set goals JUST for your hygienist 3. Learn how to pay your hygienist 4. Do a "Hygiene Bonus" 5. Have Impactful Communication Listen in as Sandy explains each one with great detail and instructions on how to implement them.
2021-12-22
24 min
Dental Drills Bits
Top 5 Ways to Increase Hygiene Profitability
Sandy Pardue gives us a list of 5 things we need to review ASAP to make sure we are getting the absolute most out of our hygiene department. 1. Learn what procedures are not being performed. 2. Set goals JUST for your hygienist 3. Learn how to pay your hygienist 4. Do a "Hygiene Bonus" 5. Have Impactful Communication Listen in as Sandy explains each one with great detail and instructions on how to implement them.
2021-12-22
24 min
Dental Drills Bits
The Perfect Verbal Skills to Get 5 Star Reviews
In this episode Sandy Pardue let's us know how there is so much more that happens besides just "asking" for a review... and sometimes we don't even ask! So in this episodes we break down the steps. A couple things you want to do is: Boost the confidence of your team. Make sure your employees are complimenting other team members IN FRONT of the patient. Ask the patient in a leading way, for a review as they are already complimenting the doctor/ hygienist/ assistant or whoever worked on them. We also di...
2021-12-16
20 min
Dental Drills Bits
How to Handle Unauthorized Overtime with Your Employees
This is a question Sandy Pardue gets quite often in her events, so we decided to cover it here! Here are a couple things you want to do: You need a time clock software. (Sandy recommends a software) Don't give everyone access to change their time clock. Create a policy, and be super specific in this policy. (Sandy gives us great examples). What to say if someone still violates the policy? (Sandy provides us with what to do, a script, and how many times should we allow it).
2021-12-09
17 min
Dental Drills Bits
How to Handle Unauthorized Overtime with Your Employees
This is a question Sandy Pardue gets quite often in her events, so we decided to cover it here! Here are a couple things you want to do: You need a time clock software. (Sandy recommends a software) Don't give everyone access to change their time clock. Create a policy, and be super specific in this policy. (Sandy gives us great examples). What to say if someone still violates the policy? (Sandy provides us with what to do, a script, and how many times should we allow it).
2021-12-09
17 min
Dental Drills Bits
5 Actions You Need to Take Right Now to Get the Momentum Started in 2022
In this episode Sandy Pardue gives us the 5 action steps every single practice owner should be taking to get an incredible amount of momentum happening in the beginning of 2022. The last thing you want to do in 2022 is play catch up or start off slow. And you especially don't want your team knowing or feeling it is slow! We discuss: 1.Invest 139 dollars in a book called: National Dental Advisory Service. 2.Keep educating patients. Most practices have another practice within their practice, 1 million or 80k in unscheduled treatment. Now is the time t...
2021-12-01
22 min
Dental Drills Bits
What Do We Do If a Patient Does NOT Confirm Their Appointment?
This has happened to all of us! We call a patient to confirm their appointment but they don't answer. You call them again... and still no answer. Do you just consider them as a cancellation, a no-show, do you double book that time slot just in case, are you just going to hope they show up and leave them on the schedule?! Sandy Pardue gives us the exact steps and instructions we must take to handle patients who do NOT confirm. She gives us specific scripts, how many attempts we should make on a confirmation...
2021-11-26
36 min
Dental Drills Bits
What Comes First, Scheduling or Financial Arrangements?
In this episode Sandy Pardue gives us her "3 Day Report" that will increase collections and decrease broken appointments. This will also answer the main question "should we schedule the patient first and then collect payment OR collect payment and then schedule the patient"? Sandy teaches us step by step how to do this. We also discuss scripts on what to say to patients who are past due on their payments, how to do health credit ratings on patients, and how to create a "scheduler" in your practice who is responsible for the WHOLE schedule.
2021-11-10
30 min
Dental Drills Bits
What Comes First, Scheduling or Financial Arrangements?
In this episode Sandy Pardue gives us her "3 Day Report" that will increase collections and decrease broken appointments. This will also answer the main question "should we schedule the patient first and then collect payment OR collect payment and then schedule the patient"? Sandy teaches us step by step how to do this. We also discuss scripts on what to say to patients who are past due on their payments, how to do health credit ratings on patients, and how to create a "scheduler" in your practice who is responsible for the WHOLE schedule.
2021-11-10
30 min
Dental Drills Bits
2-14 Sandy's Systems Put to the Test, with Dawn Kulongowski
Practice owner (and longterm user of Sandy's systems) Dawn Kulongowski is an open book today; sharing everything she's enjoyed about Sandy's systems after using them for nigh a decade. With her trademark infectious laugh, Dawn shares amazing and absurd stories with Sandy and Richard.
2020-05-05
42 min
Dental Drills Bits
2-14 Sandy's Systems Put to the Test, with Dawn Kulongowski
Practice owner (and longterm user of Sandy's systems) Dawn Kulongowski is an open book today; sharing everything she's enjoyed about Sandy's systems after using them for nigh a decade. With her trademark infectious laugh, Dawn shares amazing and absurd stories with Sandy and Richard.
2020-05-05
42 min
Dental Drills Bits
2-11 Sandy's Dream Schedule Part II
Sandy continues her from-the-ground-up scheduling philosophy. Richard asks about scheduling to a goal, keeping goals consistent, and the checklists and metrics your scheduler MUST know. Sandy@ClassicPractice.com 1-800-928-9289
2020-03-17
20 min
Dental Drills Bits
2-11 Sandy's Dream Schedule Part II
Sandy continues her from-the-ground-up scheduling philosophy. Richard asks about scheduling to a goal, keeping goals consistent, and the checklists and metrics your scheduler MUST know. Sandy@ClassicPractice.com 1-800-928-9289
2020-03-17
20 min
Dental Drills Bits
The Ultimate Morning Huddle
Dr. Richard Low joins the legendary Sandy Pardue in a brand new season of Dental Drill Bits! Today, after asking Sandy to sound off on the subject of morning huddles, we get a constant stream of actionable info. Who should attend, team members' actual responsibilities, and the antidote to the perceived need to micromanage are all covered in detail.
2020-01-14
22 min
Dental Drills Bits
The Ultimate Morning Huddle
Dr. Richard Low joins the legendary Sandy Pardue in a brand new season of Dental Drill Bits! Today, after asking Sandy to sound off on the subject of morning huddles, we get a constant stream of actionable info. Who should attend, team members' actual responsibilities, and the antidote to the perceived need to micromanage are all covered in detail.
2020-01-14
22 min
Dental Drills Bits
Meaningful, Consistent, Quality Team Meetings
Dr. Richard Low joins the legendary Sandy Pardue in a brand new season of Dental Drill Bits! Today, Richard strikes gold. When he mentions his friend's chaotic team meetings, Sandy opens up a treasure chest of information for the rest of us! When to schedule team meetings, how to make effective agenda outlines, KPI ownership (and a lot more)--all inside.
2020-01-07
22 min
Dental Drills Bits
Meaningful, Consistent, Quality Team Meetings
Dr. Richard Low joins the legendary Sandy Pardue in a brand new season of Dental Drill Bits! Today, Richard strikes gold. When he mentions his friend's chaotic team meetings, Sandy opens up a treasure chest of information for the rest of us! When to schedule team meetings, how to make effective agenda outlines, KPI ownership (and a lot more)--all inside.
2020-01-07
22 min
Dental Drills Bits
Drs. Taher Dhoon & Chris Green
Dr. Taher Dhoon and Dr. Chris Green met up with Sandy Pardue at the Voices of Dentistry conference. Listen up as they talk about the efforts and strategies that have made their practices successful.
2019-03-01
43 min
Dental Drills Bits
Dr. Grace Yum with Mommy Dentists in Business
Dr. Grace Yum with Mommy Dentists in Business podcasts with Sandy Pardue and Lori Webre at the Voices of Dentistry booth.
2019-02-22
20 min
Dental Drills Bits
The Dental Survival Guide w/ Buckeye Dental Productions
Missy Fryer joins Sandy Pardue and Lori Webre at the Voices of Dentistry podcasting booth to learn more about the Dental Office Survival Guide of 2019. Thanks for the opportunity to interview you to learn more, Buckeye!
2019-02-22
34 min
Dental Drills Bits
Wonderist Agency at Voices of Dentistry
It's easy to interview someone whose service you can stand behind! Sandy Pardue and Lori Webre met with Laura Maly and Michael Anderson of Wonderist Agency.
2019-02-22
25 min
Dental Drills Bits
Ground Marketing w/ Michael Arias
The Dental Marketer himself, Michael Arias, talks with Sandy Pardue and Dana Salisbury from the Delivering Wow seminar in Jamaica. Listen up for great practice tips, inspiration, and get to know Michael! For more information on how Michael can help you, check out thedentalmarketer.site to see how you can get GROUNDED!
2018-03-14
31 min
Dental Drills Bits
Maximizing Your Paperless Office
Dr. Gina Dorfman joins Sandy Pardue and Dana Salisbury discuss Yapi software and how it can be utilized to increase efficiency within the practice.
2017-06-13
26 min
Dental Drills Bits
The Importance of Tracking Your Numbers w/ Practice By Numbers
Sandy Pardue and Dana Salisbury interview Rohit Garg with Practice By Numbers to talk about the software and how Classic Practice Resources uses the data with clients.
2017-05-11
15 min
Dental Drills Bits
Let's Talk Dental Web Content w/ Howie Horrocks
Recorded live at the Townie / Dentaltown Meeting in Las Vegas, NV. Sandy Pardue and guest host Dana Salisbury interview Howie Horrocks & Julie Mitchell of New Patients Inc. to discuss Dental Web Content for your dental practice.
2017-05-02
21 min
Dental Drills Bits
Your Dream Practice w/ Dr. Bob Westerman & Dana Salisbury, Pt 1
Sandy Pardue hosts Dr. Bob Westerman and Dana Salisbury to discuss building your dream practice. This will be a multi-part feature and we look forward to discussing this more in future episodes.
2017-03-14
16 min
Dental Drills Bits
Practice Management Talk, Part 1 of 2
Part 1 of 2: Sandy Pardue discusses tips on finding the missed opportunities in the administrative areas of the dental practice and gaining control over the practice schedule.
2017-01-23
25 min
Dental Drills Bits
Practice Management Talk, Part 2 of 2
Part 2 of 2: Sandy Pardue discusses tips on finding the missed opportunities in the administrative areas of the dental practice and gaining control over the practice schedule.
2017-01-23
24 min
Dental Drills Bits
Mark Dilatush with NPI Guest Stars
Sandy Pardue and Mark Dilatush of New Patients Inc. discuss marketing your practice.
2017-01-16
20 min