podcast
details
.com
Print
Share
Look for any podcast host, guest or anyone
Search
Showing episodes and shows of
Sarah Beth Herman
Shows
No Silver Spoons®
080: Flip the Script: Why You Gravitate Toward the Negative & How to Reclaim the Narrative
Send us a textIn this episode of 'No Silver Spoons,' the host discusses the impact of sharing negative or revenge-driven quotes on social media, elucidating their potential harm under the guise of self-discovery. Using the example of her friend 'Vanessa,' the host explains how these posts often act as subtle sabotage, amplifying pain instead of promoting healing. She offers practical advice to shift this narrative through techniques such as reframing negative thoughts, celebrating small wins, and focusing on growth-oriented content. The episode emphasizes the significance of leading with softness and intention, both online and...
2025-08-04
11 min
No Silver Spoons®
079: Dental Office Patient Referral Program Ideas
Send us a textIn episode 79 of No Silver Spoons, Sarah Beth Herman, CEO of Dentistry Support, discusses the need to rethink dental marketing strategies and referral programs. She critiques the outdated and ineffective promotional tactics prevalent in the dental industry, such as discounts and giveaways. Instead, Sarah advocates for creating exceptional patient experiences to naturally drive referrals and shares actionable strategies, including adopting spa-like comforts, forging community partnerships, and leveraging digital tools like SEO and referral pages. The episode also covers ROI calculations for marketing investments and emphasizes building a standout dental practice that fosters genuine...
2025-07-28
17 min
Inside Dentistry Support®
S5 Episode 6: Lead with Certainty, Not Convenience
Send us a textIn this episode of Inside Dentistry Support, host Sarah Beth Herman addresses the critical issue of leadership ownership at the organization. She highlights recent shortcomings in leadership, including missed metrics, lack of accountability, and unclear schedules. Sarah Beth underscores that effective leadership at Dentistry Support isn't about control but about setting a positive tone through clarity, consistency, and communication. She emphasizes the importance of modeling desired behaviors, explaining that team members subconsciously mimic their leader's actions. Sarah Beth advises leaders to regularly self-check, stay informed on team activities, and maintain high standards to...
2025-07-24
05 min
Inside Dentistry Support®
S4 Episode 6: Words Are Deliverables Too: Mastering Precision on the Phones
Send us a textIn this episode of Inside Dentistry Support, CEO Sarah Beth Herman addresses critical feedback regarding communication issues, such as undocumented appointments and scheduling mishaps, impacting the dental practice. She emphasizes the significance of clear communication on the phones, explaining that vague notes and unclear messages can lead to mistrust and confusion for both clients and the office. Sarah highlights the importance of tone of voice, accurate documentation, and consistent language to build trust and ensure clarity. By treating every call and note as a vital part of the company’s brand, the phones te...
2025-07-24
05 min
Inside Dentistry Support®
S3 Episode 6: No Mystery Money: Why Precision in Posting Protects Our Name
Send us a textIn this episode of Inside Dentistry Support, host Sarah Beth Herman discusses the significant impact of clarity in the billing and accounts receivable (AR) team’s workflow. The episode addresses recent issues where tasks were incomplete, postings were confusing, and metrics were not met due to a lack of clarity. Herman emphasizes the importance of detailed documentation and clear communication to maintain trust with clients, prevent errors, and ensure smooth operations. She explains how proper documentation can make billing a relief rather than a headache for dental practices and underscores the company's commitment to...
2025-07-24
06 min
Inside Dentistry Support®
S2 Episode 6: The 72-Hour Window: Why 3 Days Is Sacred
Send us a textIn this episode of Inside Dentistry Support, host and CEO Sarah Beth Herman underscores the significant impact of maintaining a three-day lead on dental insurance verifications. She addresses recent misses in meeting this vital standard and highlights how such lapses can lead to stress and chaos within dental practices. Sarah emphasizes understanding the rationale behind the three-day rule, the brain’s natural inclination towards urgent tasks, and the critical daily action of verifying appointments three days in advance. This proactive approach not only prevents errors and maintains office calm but is also essential fo...
2025-07-24
05 min
No Silver Spoons®
078: Before You Spend a Dime on Ads
Send us a textIn this episode of 'No Silver Spoons,' Sarah Beth Herman offers a sobering critique of the false promises propagated by many online business coaches and ad experts. She stresses that entrepreneurs often fall into the trap of believing ads and funnels will solve their problems without having a solid foundational business structure. Using real client stories, she demonstrates how a clear brand message and effective systems can lead to sustainable growth without immediate ad spend. Sarah emphasizes the importance of understanding one's business, auditing current systems, and building from a firm foundation...
2025-07-21
19 min
No Silver Spoons®
077: Lost People ≠ Bad: Retention Is a Leadership Problem (and Opportunity)
Send us a textIn this episode of No Silver Spoons, Sarah Beth discusses the critical issue of retention struggles in businesses. She emphasizes the importance of not blaming clients or team members, but instead addressing the underlying issues within leadership, systems, and communication. Citing studies from Harvard Business Review and the Journal of Leadership and Organizational Studies, Sarah Beth highlights the significance of emotional connection and transformational leadership. She outlines four key areas where retention often breaks down: disjointed onboarding, lack of personal connection, weak feedback systems, and poor narrative control. Sarah Beth advocates for an...
2025-07-14
21 min
No Silver Spoons®
076: Closing the Loop: Mastering Task Delegation and Reception for Effective Collaboration
Send us a textIn this episode of No Silver Spoons, host Sarah Beth Herman shares a personal story illustrating the importance of effective delegation in business. Reflecting on her past experience with a team member, she underscores how clear instructions, and proper communication can make or break a task. Sarah emphasizes the role of trust, context, and specific directives in successful delegation, drawing parallels with a personal anecdote about assembling a grill. She advises on identifying 'green flag' and 'red flag' behaviors for both leaders and task receivers, encouraging listeners to enhance their leadership skills through...
2025-07-07
15 min
Inside Dentistry Support®
S3 Episode 5: No Guessing, Just Billing: Green Flag Standards in AR
Send us a textIn this episode of Inside Dentistry Support, CEO Sarah Beth Herman delves into the crucial roles of the billing and AR team within the dental revenue cycle. Emphasizing the importance of clear and proactive communication, she outlines 'red flag' behaviors to avoid, such as not updating tasks and leaving claims unresolved, which create financial uncertainty and break trust with dental offices. Conversely, she highlights 'green flag' behaviors that reflect the company's values of ownership, thoroughness, and clear communication, transforming the billing process into a partnership. Through detailed examples, Sarah provides actionable insights on...
2025-07-06
07 min
Inside Dentistry Support®
S5 Episode 5: Leadership in Action: Green Flags Only
Send us a textIn this episode of Inside Dentistry Support, CEO Sarah Beth Herman delves into the nuances of effective leadership, focusing on the differences between green flag and red flag behaviors. She emphasizes that true leadership goes beyond titles and permissions, showcasing the importance of small habits and integrity when no one is watching. Green flag leadership is characterized by discipline, clarity in task assignment, and maintaining accountability, whereas red flag behaviors include vague instructions, poor follow-through, and avoiding difficult conversations. Herman urges leaders to lead by example, consistently set the tone, and uphold the...
2025-07-06
06 min
Inside Dentistry Support®
S4 Episode 5: Green Flags Pick Up: Mastering Tasks on the Phones Team
Send us a textIn this episode of Inside Dentistry Support, host and CEO Sarah Beth Herman emphasizes the crucial role of the phones team in dental offices. She outlines the impact of phone interactions on patient trust and office efficiency. By comparing red flags—such as answering calls without adequate information and sounding irritated—with green flags like leaving detailed notes and speaking clearly, Herman illustrates best practices for the team's behavior. She stresses that the phones team holds the power to transform frustration into trust and underscores the importance of clarity and professionalism in every inte...
2025-07-06
07 min
Inside Dentistry Support®
S2 Episode 5: Green Flags & PPOs: Delivering Excellence in Eligibility
Send us a textIn this episode of Inside Dentistry Support, CEO Sarah Beth Herman discusses the crucial role of the eligibility department in ensuring the smooth operation of dental offices. She emphasizes the importance of performing eligibility tasks accurately and efficiently, highlighting the difference between 'red flag' and 'green flag' behaviors. Red flags, such as poor communication and incomplete verifications, cause stress and rework, whereas green flags, like detailed breakdowns and proactive follow-ups, set the standard for professionalism and reliability. Herman urges the team to adopt green flag behaviors to enhance overall team performance and client...
2025-07-06
07 min
Inside Dentistry Support®
S1 Episode 2: The Green Flag Standard: Our Culture at Dentistry Support®
Send us a textIn this episode of Inside Dentistry Support, CEO Sarah Beth Herman emphasizes the importance of a strong, clear, and accountable team culture. She differentiates between 'red flag' and 'green flag' behaviors, explaining how the latter ensures tasks are handled with clarity, follow-through, and proactive communication. By addressing cultural standards like mutual respect, trust, and ownership of tasks, Herman highlights how Dentistry Support fosters a professional, reliable, and cohesive work environment that both team members and clients can depend on.
2025-07-06
08 min
No Silver Spoons®
075: Automation in Dentistry
Send us a textIn this episode of No Silver Spoons, hosted by Sarah Beth Herman and sponsored by Dentistry Support, we delve into how automation is revolutionizing the dental industry in 2025. The discussion highlights the benefits of AI-powered recruitment, on-demand staffing apps, and various automated systems for daily operations, patient follow-ups, and insurance verifications. Sarah Beth emphasizes that automation enhances rather than replaces the human workforce, enhancing efficiency, reducing errors, and improving the patient experience. The episode includes a special ‘automation readiness checklist’ to help dental practices evaluate their current systems and identify areas for improvement.
2025-06-30
19 min
No Silver Spoons®
074: The Science of Negativity
Send us a textIn this episode of No Silver Spoons, host Sarah Beth Herman shares her experiences and insights from over five years of leading businesses and brands. Herman emphasizes the importance of recognizing and addressing the subtle ways negative individuals can impact one’s journey. Drawing from her personal struggles and professional challenges, she discusses leadership, the necessity of honest self-evaluation, and the critical role of positive work environments. Citing research, Herman explains how negativity hampers productivity and creativity, and provides practical advice on assertive communication and delegation. This episode offers a compelling look into th...
2025-06-23
15 min
No Silver Spoons®
073: The Science of Letting Go: How Peace Fuels Growth in Business and Life
Send us a textIn this heartfelt episode of No Silver Spoons, host Sarah Beth Herman discusses the profound importance of bravery in preserving one's peace. She explores the necessity of walking away from toxic relationships, releasing resentment, and avoiding emotional burnout, especially for leaders and business owners. Drawing on personal experiences and studies, Sarah emphasizes that protecting peace is not about being rude, but about being rooted. She shares compelling stories and research to illustrate the benefits of trusting one's intuition and disengaging from destructive connections. Sarah urges listeners to embrace peace as a strategic business...
2025-06-16
15 min
No Silver Spoons®
072: Positive on Purpose: Why Passive Mindsets Keep You Broke and Bitter
Send us a textIn this episode of No Silver Spoons, Sarah Beth Herman tackles the detrimental effects of passive mindsets on personal and professional growth. Drawing from her own experiences and research, Sarah Beth addresses how fake positivity and the 'fake it till you make it' mentality can lead to internal chaos and burnout. She emphasizes the need for integrity, intentional mindset work, and genuine positivity that transforms lives. With actionable steps and insights, she advocates for proactivity, resilience, and celebrating small wins to overcome fear and inaction. Sarah Beth concludes by urging listeners to protect...
2025-06-09
15 min
No Silver Spoons®
071: Leverage the Rules: Stop Waiting, Start Trading What You Have
Send us a text In this episode of No Silver Spoons, Sarah Beth Herman invites listeners to rethink the way they approach money and personal growth. She emphasizes that you don’t need a perfect starting point to build success—what matters is how you use what you already have and your willingness to take smart risks. Through honest stories and real-life examples, Sarah Beth shows that meaningful growth often requires stepping outside your comfort zone and being open to changing old habits and beliefs. She also offers practical tips like taking stock of your current resources, explo...
2025-06-02
17 min
No Silver Spoons®
070: Creating Urgency Without Causing Anxiety
Send us a textIn this episode of No Silver Spoons, host Sarah Beth Herman explores a common challenge many leaders face: how to create a sense of urgency without causing anxiety, especially in remote or hybrid teams.Sarah Beth shares real-life experiences and research-backed insights to explain the difference between helpful urgency and harmful pressure. When used effectively, urgency can boost motivation and focus. But if mismanaged, it can lead to stress, burnout, and disengagement.She offers practical strategies for fostering healthy momentum, including setting clear expectations, offering context before giving direction...
2025-05-26
16 min
Inside Dentistry Support®
S2 Episode 3: How Eligibility Support Builds Trust from Day One
Send us a textIn this episode of Inside Dentistry Support, Sarah Beth Herman speaks directly to the eligibility support team, recognizing the vital role they play in creating a strong first impression and building trust with new clients. She walks through the onboarding journey during those crucial first 90 days, stressing the importance of being precise, keeping thorough documentation, and responding quickly to client needs.Sarah also shares how their 24-hour help desk plays a key part in making sure clients always feel supported. She highlights why accurate insurance verification and following each client's unique...
2025-05-20
10 min
Inside Dentistry Support®
S3 Episode 3: What Billing Excellence looks like at Dentistry Support
Send us a text In this episode, Sarah Beth Herman dives into the vital role the dental billing and AR support team plays at Inside Dentistry Support. She shares how the first 30 days with a new client are crucial for building trust—and that starts with really getting to know their billing systems and expectations. Sarah walks us through the core of the process: submitting clean claims, posting payments correctly, and staying on top of any outstanding claims. She also talks about the helpful tools they use, like the office Wiki, and why real-time, clear communication across the...
2025-05-20
09 min
Inside Dentistry Support®
S4 Episode 3: How we Onboard and Represent Our Clients and Phone Support
Send us a textIn this episode of Inside Dentistry Support, Sarah Beth Herman dives into the heart of onboarding new clients and delivering top-tier phone support. She talks about how important it is to really understand the ins and outs of a dental practice—from the doctors’ names and office hours to the services they offer and the policies they follow. That kind of knowledge, she says, is key to providing accurate, confident, and professional support.Sarah Beth also unpacks the importance of tone, clarity, and responsibility when speaking with patients over the phone. It's...
2025-05-20
10 min
Inside Dentistry Support®
S5 Episode 3: Leadership and Onboarding at Dentistry Support
Send us a textIn this episode of Inside Dentistry Support, Sarah Beth Herman, talks about why effective onboarding is such a game-changer—for both the team and their clients. She explains that a strong, well-documented onboarding process isn’t just helpful—it’s essential. It lays the foundation for long-term trust and consistent, high-quality performance.Sarah Beth highlights the need to keep SOPs and Wiki pages up to date, start communication early, and stay in close contact throughout the onboarding process. She also stresses the value of focusing on complex, human-centered tasks—the kind of work th...
2025-05-20
10 min
No Silver Spoons®
069: Marrying Two Worlds: Virtual Support & The Modern Dental Office
Send us a textIn this episode of No Silver Spoons, Sarah Beth Herman explores the tension between authenticity and the pressure to constantly show up online. She opens up about choosing stillness over content creation and the emotional toll of always being visible. Sarah Beth reflects on moments when she stayed offline, not out of fear, but out of honesty with herself. She challenges the idea that vulnerability has to be public to be valid and emphasizes that creators don’t owe their audience constant access. Through personal insight, this episode is a gentle reminder that pr...
2025-05-19
18 min
No Silver Spoons®
068: Scaling the Right Way
Send us a textIn this episode, Sarah Beth Herman redefines what it truly means to scale—focusing on intentional growth, alignment with values, and resilient leadership. She shares real stories and insights on scaling the right, sustainable, and deeply human-centered way.Support the showSOCIALS:No Silver Spoons®: InstagramDentistry Support: Instagram | Facebook | LinkedinThe Dental Collaborative: FacebookSarah Beth Herman: LinkedIn | Personal Bio | LinksFree Training for Dental OfficesResources Mentioned:➤ Harvard Business Review: Autonomy & Job Satisfaction➤ ScienceDirect: Psychology of Scaling...
2025-05-12
21 min
No Silver Spoons®
067: When Growth Feels Lonely
Send us a textIn this episode of 'No Silver Spoons,' Sarah Beth Herman dives deep into the often-overlooked emotional struggles faced by entrepreneurs. She challenges the notion that financial success is the only valuable measure and delves into the isolation that comes with personal and professional growth. Sarah Beth shares her own experiences with comparison and the importance of maintaining boundaries to protect mental health. She highlights how strategic solitude, rather than endless networking, can lead to genuine clarity and focus. Through personal anecdotes and supported by brain science, the episode emphasizes the value of...
2025-05-05
17 min
No Silver Spoons®
066: Part 3 Dental Insurance
Send us a textIn the final episode of the 'No Silver Spoons' insurance education series, host Sarah Beth Herman discusses the challenges and solutions for navigating dental insurance in 2025. The unpredictable year has seen subtle policy changes, shifting reimbursement models, and increased claim complexity. Sarah emphasizes the importance of thorough verification, smart claim submissions, and structured follow-ups to avoid costly mistakes. She provides actionable advice on building a robust verification system, educating patients, and streamlining the billing process. The episode also covers the importance of understanding non-standard policy clauses and offers tips for effective patient communication...
2025-04-28
20 min
Blueprint to Breakthrough®'s Podcast
017: Executing Your Blueprint: The Final MMM Episode
Send us a textIn this concluding episode of Moneymaker Monday, Sarah Beth Herman addresses the audience with a strong message about celebrating accomplishments and focusing on execution. She highlights the intensive 16-week journey of personal and business development, urging listeners to pause and acknowledge their growth. Sarah offers strategic advice for finalizing and implementing plans, emphasizing the power of sustainability and consistent vision. She encourages setting boundaries, delegating tasks, and building effective systems. Sarah also reminds her audience of the importance of accountability and executing the blueprint they've created to bridge the gap between goals and...
2025-04-28
06 min
Inside Dentistry Support®
S5 Episode 2: How We start our Day in Leadership
Send us a textIn this episode of Inside Dentistry Support, Sarah Beth Herman addresses the essential qualities and responsibilities of effective leadership within a virtual environment. The episode emphasizes the importance of knowing key metrics, staying ahead of issues, and being proactive in supporting the team. Leaders are encouraged to lead by example, maintain clear and consistent communication, and engage with their teams intentionally. Special attention is given to the challenges of virtual leadership, highlighting the need for active listening and clear communication to build trust and ensure smooth operations. The overarching message is that strong...
2025-04-26
09 min
No Silver Spoons®
065: Part 2 Dental Insurance
Send us a textIn this episode of 'No Silver Spoons,' Sarah Beth Herman dives into the often overlooked aspects of dental insurance that practices need to grasp for effective billing. She emphasizes the importance of understanding frequency limitations, downgrades, coordination of benefits, and fee capping. Sarah Beth also points out common patterns that lead to claim denials and provides practical tips to avoid these pitfalls. Covering details like verifying coverage frequency, handling primary and secondary insurances correctly, and ensuring all necessary attachments are included, she offers strategies to ensure faster and cleaner payments. This episode...
2025-04-21
18 min
Blueprint to Breakthrough®'s Podcast
015: Consistency and Growth: Your Blueprint to Success
Send us a textIn this episode of Moneymaker Monday, host Sarah Beth Herman celebrates the listeners' commitment as they reach week 15 of the series and week 14 of Blueprint to Breakthrough. She emphasizes the power of consistency and reflects on the hardships and victories encountered along the way. Sarah highlights the journey of creating sustainable business plans by assembling strategies, mindset work, and tools. She shares her personal struggles with mentorship, overcoming doubts, and the impact of someone copying her ideas. There are practical tasks too: pitching your offer in a 60-second video, auditing your brand, and...
2025-04-14
10 min
No Silver Spoons®
064: 2025 Dental Insurance Mistakes
Send us a textIn this episode of 'No Silver Spoons,' Sarah Beth Herman dives into the common challenges dental offices face with insurance and shares practical advice to overcome them. She emphasizes the importance of updating CDT codes, verifying umbrella plans, and maintaining a structured follow-up schedule for claim statuses. Through real-life examples, Sarah highlights how outdated codes and verification mistakes can lead to costly claim denials. She also stresses the need for ongoing staff training and accurate documentation. Sarah reassures dental practices that help is available and encourages them to take proactive steps to...
2025-04-14
17 min
No Silver Spoons®
063: The Invisible Ceiling: Breaking Limiting Beliefs in Leadership
Send us a textIn this episode of No Silver Spoons, Sarah Beth Herman gets real about the power of grit when it comes to building a successful business, especially for entrepreneurs and leaders. Sharing stories from her own experience in a tough work environment, Sarah Beth highlights how mental toughness and staying true to your leadership purpose can carry you through the chaos. She challenges the common idea of burnout, arguing that when you're driven by grit, it’s not something you even consider. Instead, she points out that the real roadblocks for many leaders are li...
2025-04-07
19 min
No Silver Spoons®
062: Understanding High-Ticket Clients
Send us a textIn this episode of 'No Silver Spoons,' host Sarah Beth Herman delves into the essentials of working with high ticket clients. She explains the differences between low-cost and high-cost clients, emphasizing the higher expectations and differing mentalities of high ticket clients. Sarah Beth offers insights on how to position oneself for success, such as creating a premium experience, demonstrating value, and maintaining an elevated brand image. She stresses the importance of flawless customer service and efficient problem-solving to build trust and showcase professionalism. Throughout, she addresses common misconceptions about money and provides...
2025-03-31
20 min
No Silver Spoons®
061: Broken Dental Offices Don't Need to Stay That Way
Send us a textIn this episode of No Silver Spoons, Sarah Beth Herman exposes the uncomfortable truth about growing a dental practice without relying on outside investors. It may seem tempting to take the shortcut of outside funding, but doing so could be the beginning of losing control over your own business. Sarah Beth shares real stories from her experience, revealing how investors often bring more problems than solutions—stripping away your independence and leaving you vulnerable. She dives into the costly mistakes many dental practices make, offering no-nonsense advice on how to avoid them. If yo...
2025-03-24
31 min
No Silver Spoons®
060: The Psychology of Sales + Network Now
Send us a textIn this episode of 'No Silver Spoons,' host Sarah Beth Herman dives deep into the essence of successful sales, emphasizing the psychological aspects that drive long-term customer loyalty. She explains that sales are not merely about closing the deal but about what happens prior to, during, and post-transaction. Herman provides actionable strategies for entrepreneurs to maintain customer engagement and handle buyer's remorse, using buyer psychology and energy dynamics. Additionally, she introduces 'Network Now,' a new virtual networking event designed for entrepreneurs to build meaningful connections and grow their businesses. The episode...
2025-03-17
24 min
No Silver Spoons®
059: Why I Started this podcast
Send us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman reflects on the origins of her podcast, exploring what leadership means to her and why she feels called to share her experiences. She recounts the challenges and hesitations she faced before finally launching the podcast in 2024, including attempting to start it with others and using AI tools. Sarah emphasizes the importance of sharing both successes and failures, aiming to create a supportive space for entrepreneurs and leaders. She discusses her concept of 'generational leadership'—a form of leadership that endures and positively imp...
2025-03-10
13 min
No Silver Spoons®
058: Performance Anxiety vs Dedication
Send us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman discusses the critical issue of performance anxiety versus true dedication to one's job. She explores how business owners and leaders can differentiate between pushing themselves to greatness and grinding themselves into the ground. Sarah Beth delves into the science behind performance anxiety, shares statistics, and offers leadership advice to manage pressure without becoming overwhelmed. She emphasizes the importance of working smarter, dealing with imposter syndrome, and letting go of fear. Techniques such as brain dumping, setting boundaries, and focusing on intentional dedication r...
2025-03-03
22 min
Blueprint to Breakthrough®'s Podcast
008: Social Media Strategy
Send us a textIn this seventh week of Blueprint to Breakthrough on Moneymaker Monday, Sarah Beth Herman reflects on her entrepreneurship journey, emphasizing the pitfalls of striving for perfection that can hinder financial success. Drawing from various personal experiences, she advises against delaying business launches, stressing the importance of visibility, consistency, and engagement in marketing. Sarah provides practical steps for a simplified social media strategy, including choosing a platform, planning content, and engaging like a CEO. The episode features an introduction to sales and business mentor Jillian Murphy, who will teach us this week how to...
2025-02-24
15 min
No Silver Spoons®
057: The Best Dental Companies in 2025
Send us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman shares her journey from sitting at her kitchen table to aspiring to be the best in the dental industry. She emphasizes that real success comes from ethical leadership, servant leadership, integrity, and relentless improvement. She details the importance of HIPAA compliance, accurate insurance verification, and transparency in billing and collections. Furthermore, Herman discusses the significance of collaboration over competition and the necessity of developing scalable systems. She concludes by encouraging listeners to maintain high standards and continue leading their industries with integrity.
2025-02-24
14 min
No Silver Spoons®
056: Part 2: Overcoming Branding Challenges | Guest Amy Bartko
Send us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman discusses PR strategies, do’s, and don'ts with Amy Barko from Chatterbox PR and Marketing. Amy emphasizes the importance of relationships in PR and offers practical advice, such as crafting effective email subject lines, personalizing pitch emails, and avoiding sending emails during peak seasons. She highlights how PR is a marathon, not a sprint, and underscores the significance of building brand visibility and credibility. The episode also touches on setting realistic expectations for PR outcomes and the value of consistent messaging.S...
2025-02-17
25 min
No Silver Spoons®
055: Part 1: Building Authentic Brands | Guest Amy Bartko
Send us a textIn this episode of No Silver Spoons®, Sarah Beth Herman sits down with CEO Amy Bartko, the powerhouse behind Chatterbox PR, to talk about what it really takes to grow a brand—without shortcuts or handouts.Amy shares her journey from corporate marketing to running her own PR agency, proving that success isn’t about luck—it’s about hard work, strong relationships, and knowing how to get your brand seen by the right people. She’s built a career on helping brands land...
2025-02-13
32 min
Blueprint to Breakthrough®'s Podcast
006: Podcasting for Profit: Strategic Steps to Revenue Growth
Send us a textWeek 5 of Blueprint to Breakthrough is HERE! In this session of Money Maker Monday, Sarah Beth Herman, shares strategies for leveraging podcasts and leadership to drive revenue growth. The episode includes an announcement of a special upcoming session with Amy Bartko, CEO of Chatterbox PR and Marketing, who will cover effective branding and PR tactics. The main content is split into two parts: podcasting and leadership. For podcasting, Sarah discusses her personal experiences and outlines strategies such as generating leads, securing sponsorships, using affiliate marketing, creating paid memberships, and incorporating direct offers. For...
2025-02-10
23 min
No Silver Spoons®
054: Out of Alignment or Fired: My Leadership Story
Send us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman discusses a defining moment in her career when expressing a feeling of misalignment led to a significant confrontation with her boss. She reflects on the importance of alignment in leadership, emphasizing that true leadership involves understanding and listening to team members rather than demanding compliance. Sarah Beth shares insights on how to promote clear communication, seek mentorship, align with core values, and create a safe space for honest conversations within teams. She concludes with key takeaways about the value of buy-in over o...
2025-02-03
16 min
Blueprint to Breakthrough®'s Podcast
004: Building Your Digital Products
Send us a textJoin Sarah Beth this week on Money Maker Monday as we begin creating your own digital product suite in Week 3 of Blueprint to Breakthrough®. Learn why digital products are booming and how they can become a significant income stream for your business with high-profit margins. Sarah Beth shares a step-by-step guide for building a scalable digital product, including identifying your audience, planning, designing, pricing, and marketing your product. Don't miss the actionable steps and expert tips designed to help you monetize your expertise and achieve financial freedom.00:00 Introduction to Week Three
2025-01-27
17 min
No Silver Spoons®
053: Trust the Process: Building a Strong Team and Community
Send us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman dives into the realities of being a small business CEO, emphasizing the importance of clarity, trust, and purpose. She candidly discusses the struggles entrepreneurs face, such as the overbearing need to control everything and the challenge of endless to-do lists. Sarah shares her personal journey of learning to delegate and trust her team, stressing the value of strong training programs and SOPs. She highlights the transformational power of shifting from competition to community, illustrating how collaboration can drive unexpected growth. By embracing t...
2025-01-27
16 min
No Silver Spoons®
052: A Broken Heart? or a Lesson?
Send us a textIn this episode of No Silver Spoons®, host Sarah Beth Herman shares a deeply personal story about her entrepreneurial journey and the challenges of pursuing a brick-and-mortar business acquisition. This inspiring podcast episode explores themes of faith, resilience, and overcoming rejection. Sarah Beth candidly discusses how assumptions about her values and beliefs impacted a significant business opportunity and what it taught her about perseverance and staying the course. Whether you're a business owner, aspiring entrepreneur, or podcast listener seeking motivation, this episode delivers practical lessons and encouragement. Tune in to hear why some o...
2025-01-20
19 min
Blueprint to Breakthrough®'s Podcast
002: Building Value & Boosting Revenue with SOPs
Send us a textBuilding Value & Boosting Revenue with SOPs | Money Maker MondayIn this episode of Money Maker Monday, host Sarah Beth Herman dives into building value with your audience and creating effective SOPs to save time and increase revenue. The focus is on developing foundational systems, embracing necessary mindset shifts, and taking immediate action. The episode also features information on the exciting live session with Jac from The Release Method. Sarah Beth discusses the importance of SOPs for consistency, efficiency, and scalability in business, and provides practical steps for organizing them using tools...
2025-01-13
22 min
No Silver Spoons®
051: Leadership Without Privilege
Send us a textIn this impromptu episode of 'No Silver Spoons,' Sarah Beth talks on the essence of leadership and resilience, exploring how to guide teams effectively without the advantage of privileged resources. Discover inspiring stories, practical lessons, and actionable advice on fostering a resilient mindset, creative problem-solving, and trust within your team. Learn to navigate challenges and lead with purpose, ensuring that you and your team can thrive even in the toughest circumstances.Time Stamps00:00 Introduction and Spontaneous Recording01:40 Leadership Without Privilege03:32 Personal Stories of Resilience
2025-01-13
18 min
No Silver Spoons®
050: From Dentistry to Determination: Welcome to No Silver Spoons®
Send us a text🎉 Milestone Episode Alert! 🎉Welcome to the 50th episode of what was once Dentistry Support The Podcast. Today, we celebrate growth, transformation, and a bold new direction as we unveil the rebrand of our podcast: No Silver Spoons®, powered by Dentistry Support®.In this special episode, Sarah Beth Herman reflects on the journey so far, from humble beginnings to 18,000+ listeners across 1,000+ cities and 100+ countries in just one year. She shares the personal meaning behind the new name and why this shift is about more than jus...
2025-01-06
13 min
No Silver Spoons®
049: Starting Strong: First Day Advice for Front Office Roles
Send us a textIn this Episode. Sarah Beth Herman shares practical advice on avoiding common mistakes during your first day in a front office role, particularly in a dental practice. She emphasizes the importance of mental preparation and professionalism, offering tips like how to present yourself positively and avoid unprofessional behaviors such as eating at the desk or using your phone. Through personal stories and practical suggestions, Sarah highlights the significant impact front office staff have on patient experience. The episode also touches on available mentoring and training opportunities to support your growth in this crucial...
2025-01-05
17 min
No Silver Spoons®
048: The Final Episode
Send us a textGratitude and New Beginnings: Reflecting on Dentistry and Announcing No Silver SpoonsIn this heartfelt final episode of the year, Sarah Beth Herman reflects on her gratitude for the field of dentistry and the impact it has had on her life and career. She shares exciting news about the future of Dentistry Support® the Podcast, including a rebrand set to launch in 2025. Sarah Beth discusses the growth of Dentistry Support Academy®, highlights their new program, Blueprint to Breakthrough®, and emphasizes the importance of appreciation and reflection during the hol...
2024-12-23
15 min
No Silver Spoons®
047: Building Trust on Day One: A Guide for Dentists
Send us a textIn this episode of 'Dentistry Support the Podcast,' host Sarah Beth Herman focuses on valuable advice for dentists starting at a new practice. Recognizing the anxiety and excitement of the first day, she emphasizes the importance of humility, avoiding perfectionism, and building strong relationships with the team. The episode covers common mistakes new dentists make, such as assuming authority and overstepping boundaries, and stresses the significance of collaboration and listening. Sarah Beth Herman shares a personal story about her experience as an office manager to illustrate effective leadership strategies. She also recommends...
2024-12-16
14 min
No Silver Spoons®
046: The Cost of Generosity: Are You Giving Too Much?
Send us a textIn this heartfelt episode of Dentistry Support The Podcast, Sarah Beth Herman, the inspiring host and leader with nearly 25 years of industry experience, dives deep into a topic often overlooked—how to balance generosity with setting boundaries. Through personal stories, including a chaotic home renovation and surprising calls from competitors, Sarah Beth shares what it means to give with purpose without losing yourself in the process.This episode is a testament to her philosophy of leaving every interaction better than she found it. Packed with lessons on collaboration, accountability, and growth, Sa...
2024-12-09
21 min
No Silver Spoons®
045: Blueprint to Breakthrough®
Send us a textJoin Sarah Beth Herman on this exciting Season 2 episode of Dentistry Support The Podcast as she introduces Blueprint to Breakthrough, her 16-week container launching in January 2025. Designed for entrepreneurs, leaders, and visionaries, this program offers a structured path to scale your business, refine your goals, and create real results. With tools like bi-weekly live sessions, personalized coaching, and exclusive resources, this is your chance to step into the business and life you’ve been dreaming of. Use promo code FOUNDERS for a $2,500 tuition credit and bring an accountability partner fo...
2024-12-04
24 min
No Silver Spoons®
044: The CEO Wake-Up Call You Didn’t Know You Needed
Send us a textRunning a business is not for the faint-hearted, and let’s be honest, there’s no one-size-fits-all guide to guarantee success. In The Dentistry Support the Podcast, Sarah Beth delivers The CEO Wake-Up Call You Didn’t Know You Needed, cutting through the noise with tools and mindset shifts essential for building a sustainable, thriving business.With her signature wit and actionable insights, Sarah Beth empowers overworked entrepreneurs to transition from overwhelmed to in control. Each bite-sized episode is packed with practical advice on profit margins, scaling strategies, and creating systems that d...
2024-12-02
24 min
No Silver Spoons®
043: Part 2: Dental Billing Gaps
Send us a textStruggling to streamline your dental billing process? In this special mid-week bonus episode of Dentistry Support: The Podcast, Sarah Beth Herman is back to tackle the next layer of the problem—billing gaps that may be costing your practice trust, efficiency, and revenue.After an incredible response to part one, Sarah Beth takes dental billing to a whole new level with practical strategies and straightforward advice designed to elevate your processes, strengthen accountability, and build transparency within your team.This episode goes beyond billing techniques, focusing on the habits an...
2024-11-27
19 min
No Silver Spoons®
042: Part 1: Dental Billing Gaps
Send us a textWhat if the flaws in your dental billing system are quietly draining your profits, straining relationships, and undermining your team? In this episode of Dentistry Support the Podcast, Sarah Beth Herman dives headfirst into the seven most damaging billing gaps plaguing dental practices and billing companies. With an approach that’s as passionate as it is practical, Sarah Beth exposes the hidden cracks, missed claims, delayed submissions, and lack of true accountability that can erode trust, revenue, and morale.But this isn’t just a list of problems. Sarah Beth...
2024-11-25
16 min
No Silver Spoons®
041: Pressure vs. Stress: Are You Letting the Wrong One Win?
Send us a textThis episode gets real—because let’s face it, we all know the weight of stress. But what if I told you, the problem isn’t pressure itself? It’s not knowing the difference between pressure that sharpens you and stress that drains you.Join me, Sarah Beth Herman, as we unpack the critical distinctions that could change everything for you. Inspired by the book Relentless by Tim Grover, this conversation is for anyone who feels overwhelmed by their career, responsibilities, or even their own self-expectations. We’re diving into:✔️ How p...
2024-11-18
17 min
No Silver Spoons®
040: Overcoming Self-Doubt: How to Reframe, Refocus, and Lead
Send us a textWelcome to the 40th episode of Dentistry Support the Podcast! This milestone is a huge achievement, and we're celebrating it with one of our most powerful episodes yet. Are you an ambitious leader who feels held back by self-doubt or by the constant noise around you? In this episode, Sarah Beth Herman shares her proven approach to breaking through these barriers, moving past setbacks, and finding a deep, unshakeable focus in leadership.Drawing from nearly 25 years in the industry, Sarah Beth reveals the mindset and actions that have transformed her own...
2024-11-11
22 min
No Silver Spoons®
039: Think You’re Ready for Success? Here’s Why You’re Not
Send us a textAre you tired of waiting for success to come to you, only to see others pass you by? In Episode 39 of Dentistry Support the Podcast, Sarah Beth Herman reveals the hard truths behind resilience and leadership, challenging the mindset of waiting and pushing you to take control of your path. With real stories of setbacks, triumphs, and actionable steps to help you lead through any challenge, this episode will inspire you to stop watching from the sidelines. Download the Ultimate Leadership Resilience Playbook here for FREE as a special gift—just use code ...
2024-11-04
22 min
No Silver Spoons®
038: What's Draining Your Practice? Let's Find Out
Send us a textFREE DIGITAL DOWNLOAD --> Linked Here: Your Guide to The Perfect Chart AuditPromocode: podcast100Is your dental or medical practice unknowingly losing thousands of dollars? In this Dentistry Support the Podcast episode, host Sarah Beth Herman reveals how regular chart audits can uncover hidden revenue opportunities and streamline operations. By addressing billing errors, boosting team performance, and enhancing patient care, chart audits can elevate your practice to new heights. With insights from the American Dental Association, practical strategies, and a free downloadable guide, Sarah Beth offers invaluable advice and...
2024-10-28
20 min
No Silver Spoons®
037: Our Founding Story: Dentistry Support ®
Send us a textJoin us in this powerful episode on Dentistry Support® the Podcast as Sarah Beth Herman shares her inspiring story of overcoming extreme financial hardship and personal struggles to found Dentistry Support, a multimillion-dollar company serving dental practices globally. From filing insurance claims at 17 while supporting her family to leading multiple successful companies, Sarah Beth's journey is one of relentless determination, faith, and resilience. Hear her candid revelations about the heartbreaking decisions, unwavering perseverance, and sheer grit that turned her vision into a thriving enterprise. This episode is filled with impact, emotional moments, and i...
2024-10-21
24 min
No Silver Spoons®
036: What Your Marketing Is Missing
Send us a textEver feel like your business is stuck in the shadows, unable to shine in the crowded market? In Season 2 of Dentistry Support the Podcast, host Sarah Beth Herman is here to change that. With her infectious energy, she invites you to explore the hurdles and potential solutions to elevate your presence in any industry. This episode promises a vibrant discussion featuring industry experts and mentees of Sarah Beth's mentor group led with Tara Dunn, Expansion Mastermind - Krissy Andres, Tara Dunn, and Jennifer Miranda. Listen and learn about their fascinating strategies on building...
2024-10-14
35 min
No Silver Spoons®
035: Facing the Backstabbers
Send us a textEver felt like the very people who should be supporting you are instead working against you? It’s a gut-wrenching reality that every leader faces at some point, and it can feel like the whole world is conspiring to bring you down. In this powerful episode of Dentistry Support The Podcast, Sarah Beth Herman takes the mic and dives into the raw, uncomfortable truth about resilience in the face of adversity.Through two deeply personal stories, Sarah Beth reflects on the moments when she was isolated and torn down, but through it...
2024-10-07
17 min
No Silver Spoons®
034: Why Your Business is Failing.
Send us a textDo you ever wonder why your business isn’t taking off, no matter how hard you grind? Why does it seem like everyone else is thriving while you’re stuck, barely hanging on? In this episode of Dentistry Support: The Podcast, Sarah Beth Herman, a 5x CEO, opens up about the harsh realities of chasing success and what it really takes to get there.Drawing from her own experience—losing 60% of her company during the pandemic and facing countless rejections—Sarah Beth gets real about why most people give up before they’ve...
2024-09-30
23 min
No Silver Spoons®
033: Literally, Bleeding Money.
Send us a textAre you unknowingly watching your profits slip through the cracks? In this episode of Dentistry Support The Podcast, host Sarah Beth Herman pulls back the curtain on the hidden ways dental practices are bleeding money without even realizing it. Drawing from real-life cases, she highlights how billing mistakes and overlooked insurance claims can cost practices thousands of dollars annually. Sarah Beth demonstrates how to prevent revenue leaks and optimize dental practice management. Listeners will hear powerful stories from dental practices that r...
2024-09-23
20 min
No Silver Spoons®
032: Insurance Verifications Are Sabotaging Your Dental Practice
Send us a textEver feel like your dental practice is losing more than just money? In this episode of Dentistry Support the Podcast, Sarah Beth Herman takes us behind the scenes of one of the most overlooked issues in dentistry—insurance verifications. With too many practices making simple but devastating mistakes, it’s time to uncover what could be silently sabotaging your revenue, your patient trust, and your reputation.Sarah Beth doesn’t hold back, sharing stories from dental offices that faced serious financial hits, all because of a few missteps in outsourcing insurance verifi...
2024-09-16
20 min
No Silver Spoons®
031: Are Your Phones Losing You Business?
Send us a textWhat if I told you your business could be losing thousands of dollars every month—and it’s all because your phone calls aren’t being answered right?In this episode, host Sarah Beth Herman addresses the vital role that phone support plays in every business, whether you're in healthcare, retail, tech, or dentistry. Did you know that 60% of customers hang up after just one minute on hold, and 70% never call back? Sarah Beth shares insights and real-life examples, including a West Coast dental practice that l...
2024-09-09
27 min
No Silver Spoons®
030: Are You a Fraud? The Truth About Imposter Syndrome No One Talks About
Send us a textDo you ever feel like you’re just one step away from being exposed as a fraud? You’re not alone. In this episode, we’re confronting the harsh reality of imposter syndrome—that persistent self-doubt that even the most successful leaders grapple with. I’m Sarah Beth Herman, and today, we’re diving into how imposter syndrome can silently sabotage your leadership potential and hold you back from becoming the leader you were meant to be.I’ll take you through my own journey, from strugglin...
2024-09-02
19 min
No Silver Spoons®
029: What I Would Tell My 10-Year-Old Self
Send us a textIn this episode of Dentistry Support® The Podcast, host Sarah Beth Herman dives into her journey from a challenging childhood to becoming a successful business leader and entrepreneur. Sarah Beth opens up about the hardships she faced, including growing up in a small farmhouse, living on expired food, and overcoming significant obstacles. These formative experiences became the cornerstone of her resilience and leadership style, fueling her drive to succeed.As a five-time CEO and seasoned entrepreneur, Sarah B...
2024-08-26
17 min
No Silver Spoons®
028: Let's Get to Work with Marketing + Team Development
Send us a textMost businesses fail because they don’t have the right kind of leadership. In this episode, I’m diving into the tough truths about leading a company to real, long-term success. It's not just about getting through the day; it's about making strategic moves that build something lasting.As a 5x CEO, I’ll share what I've learned about strategic marketing, building a strong team, and leading with a generational approach that can truly set your business apart. We'll talk about aligning your daily...
2024-08-19
22 min
No Silver Spoons®
027: Only Good Things Happen To You
Send us a textIn this episode Sarah Beth Herman gets real about how to stand in your authority and embrace the success you were meant for. Sharing her personal journey—from growing up in a volatile environment to becoming an eight-figure earner—Sarah Beth talks about the power of mindset, affirmations, and refusing to let circumstances define you.She introduces key mantras that have been game-changers for her, guiding her through challenges like being fired from a high-paying job and rebuilding her company from scratch. Sarah Beth's message is clear: you have everything you need...
2024-08-12
19 min
No Silver Spoons®
026: The Power of Free
Send us a textIn episode 26, Sarah Beth Herman answers a question that she’s often asked and holds close to her heart: why does she offer free training in the dental industry? Sharing her nearly 25 years of experience, Sarah Beth opens up about the challenges she’s faced and the promise she made to herself to help others once she reached a certain point. She explains how giving back through free resources is more than just generosity—it’s about building trust, fostering community, and showing genuine care. Sarah Beth discusses the immense benefits that come from off...
2024-08-05
18 min
No Silver Spoons®
025: How to Start a Dental Billing Company
Send us a textIn this episode Sarah Beth Herman, CEO of Dentistry Support®, shares valuable insights and practical advice on starting and running a successful dental billing company. This episode teaches you about dental billing and guides you through the essential steps to establish your own business.Sarah Beth covers the key aspects of dental billing, explaining what it is and why it’s crucial for dental practices. She also discusses the broader responsibilities of running a business, emphasizing the importance of providing value to the industry, creating jobs, expanding services, and leading with inte...
2024-07-29
26 min
No Silver Spoons®
024: BTS with the Dentistry Support® Marketing Team, Guest: Jenny Melvin
Send us a textWelcome back to The Podcast! In this episode, Sarah Beth chats with her sister, Jenny Melvin, the Director of Marketing and Technology at Dentistry Support®. They discuss the real challenges and successes of dental marketing, sharing their experiences and lessons learned along the way.Jenny talks about her journey from different departments to leading the marketing team and how they've had to adapt to industry changes. They also discuss the relationship between marketing and sales and how crucial teamwork is for success.Throughout the episode, Sarah Beth and Jenny s...
2024-07-23
25 min
No Silver Spoons®
023: Letting Go to Grow
Send us a textIn this solo episode of "Dentistry Support The Podcast," host Sarah Beth Herman dives into a critical topic that transcends the dental industry and is vital for any business leader. Sarah Beth shares personal anecdotes and lessons learned from her journey, emphasizing the power of delegating tasks that consume too much time but don't generate enough revenue. You can tune in to discover how recognizing inefficiencies and leveraging third-party expertise can help your business efficiency, improve team satisfaction, and boost your bottom line. This episode is packed with practical advice and powerful insights...
2024-07-15
20 min
No Silver Spoons®
022: Mentorship with Tara Dunn, Branding Expert
Send us a textIn this episode of Dentistry Support® The Podcast, host Sarah Beth Herman dives into the critical elements of branding and mentorship with special guest Tara Dunn, a renowned branding photographer from Queen Creek, Arizona. Join us as we uncover the secrets to effectively running and marketing your business by presenting the right image online.Sarah Beth and Tara tackle the common pitfalls in branding, from social media mishaps to inconsistent printed materials, and how to ensure everything aligns for a cohesive and powerful brand. Tara shares her inspiring journey into branding p...
2024-07-08
17 min
No Silver Spoons®
021: Totally Judged and That's Totally Okay
Send us a textWelcome back to Dentistry Support the Podcast! In today's episode, Sarah Beth Herman tackles the real fears and challenges of starting and running a business. This isn’t just another pep talk—Sarah Beth delves into the financial anxieties, management struggles, and the constant balancing act that entrepreneurs face. She shares her raw, unfiltered insights on how to navigate these fears, cultivate an entrepreneurial mindset in your team, and embrace the beauty and growth that come with every challenge. Don’t miss this candid conversation filled with personal stories and practical advice. Tune in now...
2024-07-01
31 min
No Silver Spoons®
020: Game-Changing Dental Insurance Updates in 2024: What Every Dentist Must Know!
Send us a textWelcome back to Dentistry Support The Podcast! In this episode, host Sarah Beth Herman talks on the game-changing updates in dental insurance for 2024 from top companies like Delta Dental, Cigna, and Aetna. Learn how to keep up with new laws, adjust your practice policies, and understand the impact on reimbursements and patient coverage. Discover best practices to streamline your billing and maximize your revenue. Don't miss these essential insights to stay ahead in your dental practice!___Dentistry Support®: The Podcast isn't just about inspiring leaders; it's about equipping them t...
2024-06-24
24 min
No Silver Spoons®
019: Beyond Comfort Zones
Send us a textJoin me, Sarah Beth Herman, in this special solo episode of Dentistry Support The Podcast, Season 2, Episode 19. Initially planned as a co-hosted session, I felt a strong pull to share a personal journey that blends faith, ambition, and the power of stepping out of comfort zones. This week, amidst my travels and summer adventures, I've experienced both exciting new projects and unexpected setbacks.In this episode, I reflect on a devotional titled "The Fellowship of the Uncomfortable" and how it challenges us to make plans that stretch us beyond our comfort...
2024-06-17
11 min
No Silver Spoons®
018: Dr. Simper + Dentistry Support® 8.3 Million Dollars
Send us a textWelcome back to Dentistry Support® The Podcast! In today's episode, host Sarah Beth Herman continues the mentorship series with Dr. Simper from South Ridge Dental. Listeners will be captivated by Dr. Simper's journey of growing his practice from a small four operatory clinic to a bustling 31-member team, skyrocketing from $800,000 to $8.3 million in annual production in just six years. The discussion will highlight how mentorship and strategic partnerships were crucial to this success, emphasizing the importance of vision, transparent communication, and a supportive team culture.Additionally, popular guest Krissy Andres returns t...
2024-06-10
20 min
No Silver Spoons®
017: Get A Mentor
Send us a textWelcome back to season two of Dentistry Support® The Podcast! In this special episode, your host, Sarah Beth Herman, is thrilled to bring you the podcast’s very first video episode. Now you can see and interact with Sarah Beth and her guests wherever you stream your video podcasts.In this episode, Sarah Beth is joined by Krissy Andres, COO of Dentistry Support Academy®. Sarah Beth and Krissy share a long history, having worked together across the Western U.S., and they are excited to chat on the topic of generational lead...
2024-06-03
32 min
No Silver Spoons®
016: Making #1 Podcast in Five Categories!
Send us a textWelcome to Season 2 of Dentistry Support® the Podcast! After a two-week break, your host Sarah Beth Herman is back to share the incredible milestones from our first season and what's ahead. Tune in to hear about our global reach, top rankings, and how Sarah Beth overcame her fears to start this podcast. Discover the realities of podcasting, the importance of perseverance, and why showing up for yourself matters. Follow us on Instagram @dentistrysupport_podcast and visit dentistrysupport.com to be a guest. Get inspired to chase your dreams and make a difference in y...
2024-05-27
09 min
No Silver Spoons®
015: Mentally Tough: Loneliness in Leadership
Send us a textFeel like leadership is a lonely road? In the season finale of "Dentistry Support®: The Podcast," we’re confronting the unspoken truth about the isolation that comes with being at the top. The emotional weight of decision-making can be overwhelming, and the loneliness that often shadows leadership is rarely discussed but widely felt.In this episode, I’m offering practical advice on how to build a supportive network, foster a sense of community, and maintain your mental toughness amidst the challenges. As we...
2024-05-06
20 min
No Silver Spoons®
014: Mentally Tough: Bad Reviews
Send us a textThink a bad review will ruin your business? Think again. In this episode, we’re tackling the tough truth about negative feedback and why obsessing over positive reviews might be holding you back. As we close in on the final episode of our first season, we're digging even deeper into mental toughness and preparing for an even more transformative second season.This episode isn't just about damage control—it's about using those bad reviews as case studies to fuel your team's growth and resilience. We’ll dis...
2024-04-29
34 min
No Silver Spoons®
013: Mentally Tough: Failing at Everything
Send us a textHow do you turn setbacks into your greatest triumphs? In this episode, we’re taking on resilience and mental toughness head-on, showing you how every challenge can be transformed into a champion’s story. With just two episodes left in this season, we’re raising the stakes and preparing for an even more powerful second season.We’ll explore how setbacks don’t just test your resolve—they redefine your success. You’ll discover the critical role of visibility, the relentless entrepreneur...
2024-04-22
27 min
No Silver Spoons®
012: Mentally Tough: Crisis Mode
Send us a textReady to turn every setback into a comeback? In this episode, I’m bringing the energy and resilience to help you flip every dental downer into a win. Inspired by Mel Robbins, we’re gearing up for something epic—taking on team shake-ups, financial challenges, and transforming them into golden opportunities.Over the next four weeks, we’re focused on strengthening our mental toughness, teaching even the toughest terminations to work in our favor, and turning every revenue rut into a rallying cry for i...
2024-04-15
25 min
No Silver Spoons®
011: Mentally Tough: Ethically Sound
Send us a textEver feel like the daily grind of running a business is wearing you down? In this episode, I’m diving into the concept of mental toughness in the dental business world and sharing how it’s been key to my evolution from an emotional young professional to a resilient leader.Reflecting on my experiences in the industry since I was 17, I’ll discuss the real frustrations that come with running a small business – from handling negative reviews to the endless...
2024-04-08
31 min
No Silver Spoons®
010: Are You Invisible?
Send us a textEver wonder why some leaders stay invisible despite their hard work? In this milestone episode, I’m reflecting on the journey of creating 10 episodes and diving into a discussion that’s close to my heart – the power of visibility in leadership and its impact on your community.Visibility isn’t just about being seen; it’s an active skill that can transform relationships and open doors to new opportunities. I’ll share personal stories from my journey, including moments of doubt, challenges, and the pivotal decisions that shaped my pa...
2024-04-01
32 min
No Silver Spoons®
009: Dental Eligibility Verifications Going All Wrong
Send us a textWorried about introducing AI into your dental practice? You’re not alone. In this episode, I’m tackling the tough conversation about using AI for Dental Insurance Eligibility Verifications – a topic that’s stirring up a lot of debate. Get this wrong, and you could turn your practice upside down for no reason at all.I’ll share the story of a dental office I’ve known for seven years that tried every platform under the sun, only to wait four years before finally taking my advice. You’ll be surprised b...
2024-03-25
41 min
No Silver Spoons®
008: It's Exactly What You're Running From
Send us a textWhat are you really running from in your leadership? In this episode, I’m asking the tough questions that might make you uncomfortable but are necessary for real growth. We’re diving into Emotional Intelligence for the first time, and trust me, once you start exploring this, you’ll be back for more.I’ll share a story from a dental office where things went off the rails – instruments were thrown, hiring was a nightmare, and it made me rethink everything about leadership. This episode will challenge you to see...
2024-03-18
38 min
No Silver Spoons®
007: It's Personal, Not Business
Send us a textEver feel like your words aren’t getting through, no matter how clear you think you are? In this episode, I’m walking you through the real power of communication and why gaining comprehension is crucial to avoid cancellations and misunderstandings. We’ll also dive into the top 10 most misused, misunderstood, and overused words in the English language that could be sabotaging your message.I’ll share one of the most insensitive things we’ve all said at some point and why it’s time to stop requiring deposits to hold appo...
2024-03-11
43 min
No Silver Spoons®
006: What's holding you back?
Send us a textEver been caught up in the hype of trying to look good on social media instead of actually improving your workplace? In this episode, I’m calling out the superficial efforts that don’t move the needle and diving into what it really takes to build a culture of continuous improvement that truly impacts your business growth.I’ll share some hard-learned lessons from my own leadership journey, including the embarrassing moments that forced me to grow beyond being an egotistical leader. We’ll discu...
2024-03-04
42 min
No Silver Spoons®
005: The Worst Conversations in Dentistry (Well Leadership, too)
Send us a textHow do you handle it when your practice is bleeding money right under your nose? In this episode, I’m pulling back the curtain on some jaw-dropping stories – like a practice with nearly $3 million tied up in 90-day plus aging, and another where the team is stealing close to $50k every month. Yes, you read that right.This isn’t just about the numbers; it’s about facing these challenges head-on and defining your leadership journey when things go wrong. I’ll share real-life stories from dental offices that shed light...
2024-02-26
35 min
No Silver Spoons®
004: Delegation in Leadership, How it all can go so wrong
Send us a textEver felt like your biggest win turned into your biggest failure? In this episode, I’m sharing the story of how I led an office to its most profitable day ever, collecting $50k, and why it ended up being one of the most challenging days in my leadership journey.This episode is about more than just the numbers; it's about understanding the crucial role of delegation and why focusing on low-level tasks can prevent you from achieving the high-level strategies that truly drive su...
2024-02-19
55 min
No Silver Spoons®
003: Redefining Your Dental Billing Team
Send us a textEver wonder why some dental practices struggle to build a winning team? In this episode, I’m sharing the story of how my team collected $4 million in less than six months for a dental group – and what it really takes to create a dream billing team that aligns with your business goals.This isn’t just about numbers; it’s about defining what your ideal team looks like and making sure every member is fully in sync with your vision. I’ll talk about the importance of training, com...
2024-02-12
31 min
No Silver Spoons®
002: The Soul of Leadership: Generosity
Send us a textEver feel like no matter how hard you try, you’re just not connecting with your team? In this episode, I’m getting real about what it means to lead with a heart that’s truly in sync with your team’s goals. It’s not just about making decisions from the top – it’s about understanding, patience, and showing up with generosity every single day.I’ll share some real stories that highlight why meeting people where they are is key to effective leadership. We’ll talk about how everyday exper...
2024-02-05
29 min
No Silver Spoons®
001: It's So Nice To Meet You!
Send us a textEver feel like success is just one big lonely climb? In this very first episode, I’m here to flip that script. I’m Sarah Beth Herman, your new bestie in business, and I’m taking you on a journey through the real challenges and inspirations that led to this podcast. We're not just talking about dentistry or the industry I grew up in – we’re diving into the heart of leadership, business, and what it truly takes to build something lasting across any industry.This episo...
2024-01-31
34 min