Shows
The Payments Show PodcastFan Dollars, Creator Smiles: destream’s Payments Platform for Content Creators - with Tachat IgityanIn episode 100 of The Payments Show Podcast, I spoke to Tachat Igityan who is the Founder of destream.destream is a financial platform for content creators which revolutionises the way content creators receive payments and donations.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/100 Summary of topics discussed:(01:41) - Guest Introduction: Tachat Igityan (Founder, destream)(03:52) - Payment Challenges Faced by Content Creators(05:27) - Origin Story: Frustrations as a Donator(07:05) - Abundance of Tools... Nothing for Payments(09:23) - Creators Are...2024-07-3144 min
The Payments Show PodcastFrom Store to Door: Nextuple's Omnichannel Order Management System - with Das PattathilIn episode 99 of The Payments Show Podcast, I spoke to Das Pattathil who is the Co-Founder & Head of Product at Nextuple.Nextuple helps retailers transform their legacy Omnichannel Order Management systems using microservices.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/99 Summary of topics discussed:(00:36) - Guest Introduction: Das and Nextuple(01:03) - Understanding Nextuple's Mission(01:42) - Challenges in Retail Fulfilment(02:12) - Importance of Accurate Delivery Promises(03:56) - Real-World Example: Early Delivery(05:08) - Impact of Precise Delivery Promises(06:12...2024-07-2733 min
The Payments Show PodcastFill Up, Cash In: How Yes Rewards Keeps Motorists Coming BackIn episode 98 of The Payments Show Podcast, I spoke to Suryaveer (Suri) Singh who is the Head of Loyalty CRM & Data at the Emirates National Oil Company (ENOC). Suri manages the ‘Yes Rewards’ fuel loyalty program at ENOC. Yes Rewards allows customers to benefit from exclusive offers and deals across Yes participating brands and earn points for all customer purchases within the network. VIDEO Version and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/98 Summary of topics discussed:00:20 - Guest Introduction: Suri from Yes Rewards in D...2024-07-2432 min
The Payments Show PodcastThe Importance of UX, UI and Design in Payments - with XData GroupIn episode 97 of The Payments Show Podcast, I spoke to Donat Husjainov, who is the Chief Product Officer at XData Group. XData Group is a B2B software development company that offers cutting-edge technology solutions exclusively for banks including UX/UI design, product prototyping, MVP creation and much more.VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/97 Summary of topics discussed:00:19 - Guest Introduction: Donat from xData Group00:57 - Overview of xData Group01:56 - Importance of UX and UI in B...2024-07-2141 min
The Payments Show PodcastPioneering Financial Mobility: Inside Atomic Financial with Jordan WrightIn episode 96 of The Payments Show Podcast, I spoke to Jordan Wright who is the CEO and Co-Founder of Atomic Financial.Atomic Financial has recently introduced a solution called PayLink which offers businesses the ability to offer customers recurring bill pay, updating payment methods, and managing subscriptions.VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/96 Summary of topics discussed:00:19 - Guest Introduction: Jordan Wright00:55 - Atomic Financial Overview02:03 - Championing Financial Mobility02:49 - PayLink and Payment Solutions03:31...2024-07-1131 min
The Payments Show PodcastFrom Disputes to Dollars: Unveiling Chargeback Strategies - with Chargeback GurusIn episode 95 of The Payments Show Podcast, I spoke to Rodrigo Figueroa who is is the COO at Chargeback Gurus.Chargeback Gurus helps businesses to prevent chargebacks and recover more revenue with flexible technology solutions.VIDEO Version and PDF Transcript:Video: https://thepaymentsshow.substack.com/p/95 Summary of topics discussed:01:26 - Global Fintech Insights02:47 - Exploring International Payment Systems05:12 - Chargeback Gurus Overview05:40 - The State of Chargebacks 202406:59 - Challenges and Costs of Chargebacks11:24 - Fraud and Merchant Strategies27:48 - Laggards...2024-06-3055 min
The Payments Show PodcastHow To Accept Bitcoin and Crypto Payments with BitPayIn episode 94 of The Payments Show Podcast, I spoke to Merrick Theobald who is the VP of Marketing at BitPay.BitPay is a payment platform that enables businesses to accept bitcoin and other popular cryptocurrencies as a form of payment.VIDEO Version and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/94 Summary of topics discussed:(00:43) - Bitcoin's Price Surge: A Crypto Update(01:11) - Introducing BitPay and the Crypto Payment Landscape(02:52) - The Surprising Popularity of Litecoin in Transactions(03:20) - Crypto Adoption Among T...2024-05-0538 min
The Payments Show PodcastMangoPay: Modular Payment Solutions for MarketplacesIn episode 93 of The Payments Show Podcast, I spoke to Francesc Altisent who is the VP of Product at Mangopay. Mangopay provides a modular payment infrastructure for the world's largest marketplaces and platforms.VIDEO Version:- click here https://thepaymentsshow.substack.com/p/93 Summary of topics discussed:(00:23) - Introducing Francesc and Mangopay(00:44) - Surprising Stats on Online Marketplaces(01:06) - The Expansive Reach of Marketplaces(01:47) - Diversifying Beyond Big Names(02:33) - Challenges and Growth in Marketplaces(03:46) - Case Studies: Vinted and Chrono24(04:23...2024-05-0135 min
The Payments Show PodcastNavigating B2B Fraud with TrustmiIn episode 92 of The Payments Show Podcast, I spoke to Juliana Pereira who is the SVP of Marketing at Trustmi. Trustmi is a payment security solution that protects businesses from losing money through cyberattacks, internal collusion, human error, and ensuring payments go to the right place.VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/92 Summary of topics discussed:(00:46) - Exploring Trustmi's Mission and Impact(02:04) - The Staggering Cost of Payment Fraud(03:13) - Deep Dive into Trustmi's Solution for Payment Security(07:38...2024-04-2842 min
The Payments Show PodcastTech on Tap: Payment Modernization for SMBs with Swoop FinanceIn episode 91 of The Payments Show Podcast, I spoke to George Csahiouni who is the CEO at Swoop Finance Swoop Finance helps Small to Medium businesses upgrade, replace, or acquire new technology on a low monthly payment plan.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/91 Summary of topics discussed:(01:16) - Introduction to Swoop Finance(02:06) - The Growing Market of POS and PaaS(03:50) - What Sets Swoop Apart in the Marketplace(04:50) - Exploring Swoop's Innovative Financing Solutions(14:35) - Swoop's...2024-04-2442 min
The Payments Show PodcastE90 - Settle Now. Pay Later: Fuelling Strategic Growth with SettleIn episode 90 of The Payments Show Podcast, I spoke to Warren Brown who is the Head of Product at Settle.Settle is an all-in-one payments solution for growing consumer brands. It offers Payments, AP automation, Working Capital and more. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/90 Summary of topics discussed:(00:21) - Introduction(00:57) - Overview of Settle: Revolutionising E-commerce Growth(01:55) - Settle's Impact and Growth Trajectory(02:51) - The Product Side: Unlocking Growth for Customers(04:30) - Exploring Settle's Core Solutions...2024-04-2142 min
The Payments Show PodcastBeyond the Password: Prove’s Take on Modern AuthenticationIn episode 89 of The Payments Show Podcast, I spoke to Tim Brown who is the Global Identity Officer at Prove.Prove is one of the world’s most accurate identity verification and authentication platforms. It is used by thousands of businesses across many industries including e-Commerce, Financial Services, Healthcare and Gaming. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/89 Summary of topics discussed:(00:43) - Meet Tim Brown: Global Identity Officer at Prove(01:02) - The Impact of Prove in Various Industries(02:04) - Tim...2024-03-3148 min
The Payments Show PodcastCash in the Cloud: Paysafe’s Secure E-Money ServicesIn episode 88 of The Payments Show Podcast, I spoke to Megan Oxman who is SVP of Product and Experience at Paysafe. Paysafe offers capabilities in payment processing, digital wallets, and online cash solutions.VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/88 Summary of topics discussed:(00:29) - Start(00:56) - Paysafe Overview(01:57) - Stats: The Importance of Offering Diverse Payment Options(03:04) - Exploring PaySafe's Digital Wallets and eCash Solutions(04:56) - The Global Reach of PaySafe's Payment Methods(05:33) - Enhancing Sales C...2024-03-2430 min
The Payments Show PodcastNavigating the Chargeback Storm: Winning the Battle with ChargeflowIn episode 87 of The Payments Show Podcast, I spoke to Dan Moshkovich, VP of Marketing at Chargeflow. Chargeflow helps eCommerce brands recover chargebacks automatically using AI and software.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/87 Summary of topics discussed:(00:21) - Start(01:09) - Chargeback Stats(05:04) - 80/20: "Friendly" Fraud vs "Real" Fraud(08:50) - Easier Than Ever To File a Chargeback(11:26) - Differing Win Rates in Different Industries(16:37) - Solution Overview: 100% Success-based Fees Only(21:53) - ChargeResponse and ChargeScore2024-03-0346 min
The Payments Show PodcastThe Role of IP Geolocation in E-commerce: Fraud, Ad Targeting, Content LocalizationIn episode 86 of The Payments Show Podcast, I spoke to Jonathan Tomek who is the Vice President of Research & Development at Digital Element. Digital Element empowers businesses to extract actionable insights from a consumer’s internet connection, leveraging their IP address. These insights encompass location, connection type, demographic data, VPN usage, and proxy details. By harnessing this data, businesses can enhance ad targeting precision, optimize content localization, and mitigate online fraud.VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/86Summary of topics discussed:(00:00) - Sta...2024-02-1837 min
The Payments Show PodcastThe Future of Loyalty Programs: A Conversation with Len Covello from Engage PeopleIn episode 85 of The Payments Show Podcast, I spoke to Len Covello who is the Chief Technology Officer at Engage PeopleEngage People provides loyalty solutions to businesses, enabling members to earn and redeem rewards.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/85Summary of topics discussed:(00:59) - Stats on Loyalty Points(01:50) - Company Overview: Engage People(04:41) - The Power of Brand Trust in Loyalty Program(05:46) - The Importance of Seamless Integration in Loyalty Schemes(06:14) - Pay with Points2024-02-1135 min
The Payments Show PodcastFIAT Ventures: How an Emerging VC Fund is Supporting and Growing the Next Generation of Payment InnovatorsIn episode 84 of The Payments Show Podcast, I spoke to Alex Harris who is a Co-founder at FIAT Ventures. FIAT Ventures is a Venture Capital company based in Silicon Valley which has a unique method of working closely with their portfolio companies compared to other VC firms. This discussion ranges from the unusual journey Fiat Ventures took into the world of venture capitalism, to their insights into specific payment companies they have backed and the dynamics of those partnerships.VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/84 2023-12-1246 min
The Payments Show PodcastIDology: How to VERIFY Your eCommerce Customers Without Compromising SECURITY or CONVENIENCE - Heidi Hunter, Chief Product OfficerIn episode 83, I speak to Heidi Hunter, Chief Product Officer at IDology, about how their platform helps businesses to create frictionless and secure eCommerce customer experiences. We discuss how the platform provides many features including dynamic Knowledge-based Authentication, Transaction Monitoring, document authentication, biometric verification and many others to streamline checkout processes, increase conversions and prevent fraud. We also discuss the challenges and opportunities of digital identity verification in the eCommerce industry, and how IDology adapts to changing regulations and customer expectations.VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p...2023-11-2154 min
The Payments Show PodcastStaitment: The ULTIMATE AI Tool for Finding Cheaper Payment Processing – with Michael Seaman, CEOIn episode 82 of The Payments Show Podcast, I spoke to Michael Seaman who is the CEO of SwipeSum.SwipeSum a technology company that helps businesses find the most cost-effective merchant services and payments solutions through it’s AI solution called Staitment. Staitment helps merchants to find the best solutions in seconds compared to manual audits which can take many weeks or months.VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/82 Summary of topics discussed:(00:42) - Introduction(01:35) - Overview: Staitment AI(03:11) - Ori...2023-11-1436 min
The Payments Show PodcastUpsell and Cross-Sell from Shopify Order Tracking Pages with RushIn episode 81 of The Payments Show Podcast, I spoke to Mike Savoff who is the Shopify Marketing Strategist at RushRush is an app that helps e-commerce brands to increase revenue by turning one-time buyers into repeat customers through shipping notifications that take customers to high-converting and well-crafted tracking pages filled with upsells and cross-sells. VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/81 Summary of topics discussed:(00:48) - Introduction and Guest Welcome(02:05) - Introduction to Rush App(02:54) - The Importance of Customer Loyalty(03:16) - Stats...2023-11-0234 min
The Payments Show PodcastE80 - Transparency in Payment Processing and Breaking Down the Barriers to Fair Merchant Services: PayBrightIn episode 80 of The Payments Show Podcast, I spoke to Dustin Magaziner who is the Founder of PayBright. PayBright helps businesses to reduce processing costs by up to 30%, recommends the best payment systems for different types of business, and provides risk management advice to ensure your business runs 100% of the time. VIDEO and PDF Transcript: - click here https://thepaymentsshow.substack.com/p/80Summary of topics discussed:[02:15] - Founding Story: Poor Industry Practices[11:15] - PayBright's Main Services[13:02] - ROI and Lifetime Customer Value[17:52] - I...2023-10-1044 min
The Payments Show PodcastAnything That Can Be Digitized, Can Be Financialized - Emmanuel Daniel, Founder of Asian Banker and AuthorIn episode 79 of The Payments Show Podcast, I spoke to Emmanuel Daniel. Emmanuel is the Founder of Asian Banker, a Thought Leader in the future of finance, and Author of the book titled "The Great Transition: The Personalisation of Finance". This was a fascinating episode as we discussed many important topics such as the Network Economy, Debanking and Censorship, CBDCs, Cybersecurity, and much more. VIDEO and PDF Transcript: - click here: https://thepaymentsshow.substack.com/p/79Summary of topics discussed:[01:33] - Start: Founder of Asian Banker[04:31] - Emmanuel's Bo...2023-08-1448 min
The Payments Show PodcastVending 2.0: Nayax Cashless Payments for Unattended Retail - with Yair Nechmad, FounderIn episode 78 of The Payments Show Podcast, I spoke to Yair Nechmad who is the Founder of Nayax. Nayax provides businesses with payment solutions for Point of Sale and Unattended Retail such as Vending, Parking, EV Chargers, Car Washes and more.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/78Summary of topics discussed:[00:00] - Further Information[00:28] - Introduction[01:19] - Start[02:33] - Nayax Company Overview[04:20] - High Volume, Low Transaction Value[05:28] - Total Cost of Ownership: Transparency and Efficiency2023-08-0144 min
The Payments Show PodcastPaying for Medical Procedures Without Breaking the Bank: PatientFi - with Todd Watts, CEO & Co-FounderIn episode 77 of The Payments Show Podcast, I spoke to Todd Watts who is the CEO and Co-Founder of PatientFi.PatientFi partners with US healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.VIDEO and PDF Transcript: - https://thepaymentsshow.substack.com/p/77Summary of topics discussed:[02:41] - Growth Projections for Treatments [03:35] - Overview of PatientFi[07:38] - Profit Margins in Aged Care vs Looking Youthful[09:17] - Regenerative Procedures: Winding B...2023-07-1746 min
The Payments Show PodcastMessente: How to Communicate with Every Mobile Phone User on the Planet - with Uku Tomikas, CEOIn episode 76 of The Payments Show Podcast, I spoke to Uku Tomikas who is the CEO of Messente. Messente is a dedicated business messaging platform which enables businesses to send one-time passwords, PIN codes, notifications and verifications to customers securely – and at scale.VIDEO and PDF Transcript: - https://thepaymentsshow.substack.com/p/76 Summary of topics discussed:[00:00] - Introduction [01:04] - Start [02:00] - P2P (Consumer) vs A2P (Business) Messaging[02:34] - OTP Codes, AI, Fraud, Scams and Security[03:37] - Popular Messaging Platforms: Regional Dif...2023-07-1343 min
The Payments Show PodcastMoving Money Worldwide: How Convera Improves B2B Commerce with International Payments, FX Risk Management, Mass Payments and More - with Patrick Gauthier, CEO at ConveraIn episode 75 of The Payments Show Podcast, I spoke to Patrick Gauthier who is the CEO of Convera. Convera is a leader in B2B cross-border payments and has 30,000 customers worldwide. It helps companies to move money (FX) – and capture value – with speed and simplicity.Timestamps[00:00] - Introduction: From Amazon Pay to Convera[03:53] - The Beginning of FinTech[06:10] - Commercial Payments is Ready for Innovation[07:58] - Underinvestment in B2B FinTech[09:33] - Crypto Skepticism: Proof of Stake vs Proof of Work[11:40] - Central Banks vs Stablecoins[13:37] - Co...2023-07-1046 min
The Payments Show PodcastPay by Bank: Card Free Payments with fumopay - with Co-founders Kevin Ludford and Abrie GreeffIn episode 74 of The Payments Show Podcast, I spoke to Kevin Ludford and Abrie Greeff, who are the Co-founders of fumopay.fumopay is a, Open Banking payment solution that enables account-to-account transactions. It provides a faster, cheaper, and safer alternative to traditional card payments for both businesses and consumers.VIDEOWatch the Video version here: https://youtu.be/SlAscZXLB8w Summary of topics discussed:[00:00] - Introduction[02:17] - Start[03:06] - Origin and Growth of Open Banking[06:00] - Fumo Social App Concept [08:18] - Challenges with...2023-06-2845 min
The Payments Show PodcastUnleashing the Power of Digital Value from Gig Workers to Global Rewards: Runa's Next-Level Payment Solutions - with Aron Alexander, Founder of RunaIn episode 73 of The Payments Show Podcast, I spoke to Aron Alexander who is the Founder of Runa. Runa enables businesses to seamlessly send digital value to anyone, anywhere, instantly. The platform helps companies to build embedded rewards and incentive experiences.VIDEOWatch the Video version here: https://youtu.be/dhF331n_JBI CHAPTERSClick through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Low Value, High Velocity Payments2. Gig and Re...2023-06-2643 min
The Payments Show PodcastSUPERCHARGE Your POS Terminal: How POPcodes Transforms Payment Terminals into a Powerful Merchant and Customer Engagement Tool - with Gregg Aamoth, Co-Founder of POPcodesIn episode 72 of The Payments Show Podcast, I spoke to Gregg Aamoth who is the CEO and Co-founder of POPcodes.POPcodes transforms smart payment terminals into a powerful merchant and customer engagement tool.VIDEOWatch the Video version here: https://youtu.be/86R0W9Q2IZk CHAPTERSClick through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Terminals Are More Powerful Than Smartphones2. Ubiquity of Smartphone Payments Will Take Time3. andr...2023-06-2047 min
The Payments Show PodcastAutomate Onboarding for Groups, Clubs, Memberships and Retreats. Get Paid On Time with RegPack - with Asaf Darash, FounderIn episode 71 of The Payments Show Podcast, I spoke to Asaf Darash who is the Founder of RegPack.RegPack is a B2B platform that is aimed at Service-based Businesses. It incorporates flexible payment options and rapid onboarding features. The platform is ideal for Groups, Clubs, Memberships, Retreats and much more. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Startup Tech Scene in Israel2. Shopify for Services3. Average 30% Business Growth After Deploying RegPack4. Time & Space: The Difference Between Serv...2023-06-0640 min
The Payments Show PodcastThe Most Curated Location Data in the World: Loqate. Advanced Software for Capturing, Verifying and Enriching Address Data to Speed Up Conversion and OnboardingIn episode 70 of The Payments Show Podcast, I spoke to Justin Duling who is the Senior Vice President & Commercial Director at Loqate. Loqate provides businesses with the most curated location and address data in the world. This data is carefully selected, verified and enriched to ensure that businesses can lower delivery costs, onboard customers faster, and increase conversions.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. High Cost of Failed Deliveries and Fraud2. How Locals Describe Locations2023-06-0434 min
The Payments Show PodcastLevelling Up RURAL AMERICA: How VizyPay Helps SMEs Slash Payment Costs and Stay Competitive - with Austin Mac Nab, Founder of VizypayIn episode 69 of The Payments Show Podcast, I spoke to Austin Mac Nab who is the Founder of VizyPay. VizyPay helps small to mid-sized businesses in rural America to lower their payment processing costs.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Niche Focus: Rural America2. Price Gouging3. Levelling Up Rural America4. Pricing Structures5. Interchange / Hybrid / Cash6. Why Not Do It Yourself with Cash?7. Fighting Card brands8. Disruption, Culture and Reputation2023-05-2342 min
The Payments Show PodcastE68 – Payments in EGYPT: Moving from CASH to a DIGITAL Payments Economy - Sarunas Matulevicius, AxisIn this episode of The Payments Show Podcast, I spoke to Sarunas Matulevicius who is the Head of Product at Axis in Egypt. Axis is a solution which helps small to medium businesses in Egypt with payments, banking, payroll and other essential tools. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Serving the Unbanked and Underbanked 2. For Businesses and Individuals3. Stats for Egypt: Banking and Financial Inclusion4. The Market of Egypt5. Government Wants to Digitize the...2023-05-1737 min
The Payments Show PodcastE67 - The One-Stop Solution from Stax: Payments, Financials, Customer Data and much more - with Kim Schwendeman, SVPIn this episode of The Payments Show Podcast, I spoke to Kim Schwendeman who is the SVP of Payment Adoption at Stax. Stax is an all-in-one payments platform that provides businesses of all sizes the technology needed to manage financials, payments, customer data and much more.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Subscription Pricing2. SaaS Recession: Lead with Payments3. Cost of Payments 4. APIs To Create Unique Payment Experiences 5. Surcharging Functionality 6. Interchange...2023-05-1330 min
The Payments Show PodcastCheck Payments Are INCREASING Year Over Year! Find Out WHY, and HOW Checkbook.io is Helping to FIX This for Businesses and Customers, with PJ Gupta, Founder of Checkbook.io, [E66]In this episode of The Payments Show Podcast, I spoke to PJ Gupta who is the Founder of Checkbook.Checkbook is a platform which enables organisations to reduce the costs and overheads of handling and processing cheque payments. It supports a variety of flexible deposit options enabling recipients to choose the deposit option that best suits their needs.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Why Check / Cheque Usage Is Increasing 2. The Challenges for Business Payments2023-05-0738 min
The Payments Show PodcastFraud, AI, and Real-Time Payments: How DataSeers Helps Businesses Manage Their Critical Payments Operations, with Adwait Joshi, Founder and CEO, [E65]In E65 of The Payments Show Podcast, I spoke to Adwait Joshi who is the Founder and CEO of DataSeers. DataSeers is a SaaS solution that helps payment companies to manage critical operations such as fraud detection, compliance, identity & onboarding, reconciliation and analytics.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Real-Time Payments2. AI3. Merchant Account Fraud4. Synthetic Identity Fraud: Chasing a Ghost5. Analysing the Entire Payment Journey6. Pre-Paid Cards7. Financial Inclusion...2023-04-2642 min
The Payments Show PodcastFrom FERRARIS to PRIVATE JET FLIGHTS: How BitPay Enables Merchants to SELL HIGH-END Products with Crypto, with William Zielke, Chief Revenue Officer at BitPay, E64In E64 of The Payments Show Podcast, I spoke to Bill Zielke who is Chief Revenue and Chief Marketing Officer at BitPay. BitPay is a payment gateway that enables merchants to accept Bitcoin and cryptocurrency payments with zero price volatility risk.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Access to High-Spending, Affluent Customers2. 50% Lower Payment Processing Costs 3. Luxury Retail vs Smaller Merchants 4. Fast Onboarding for Merchants 5. Settlement: Crypto or Fiat6. Point of S...2023-04-1149 min
The Payments Show PodcastE63 - Worldline: A Global Leader in Payments with Local Expertise and Customised Solutions | Justin Passalaqua, Country Director, CanadaIn this episode of The Payments Show Podcast, I spoke to Justin Passalaqua who is the Country Director for Worldline in Canada. Worldline is the 4th largest payments company in the world, and is used by merchants, banks and acquirers.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. UX and UI2. Working with ISVs3. Niche and Vertical Markets4. Direct and Indirect Relationships with End Customers5. Customer Support6. Humanising Payments7. Getting Banned from...2023-03-2241 min
The Payments Show PodcastE62 - Dwolla: The Payment Platform that Powers Innovation, with Dave Glaser, President and COOIn this episode of The Payments Show Podcast, I spoke to Dave Glaser who is the President and COO at Dwolla.Dwolla helps companies to power sophisticated account-to-account payment solutions via their low code API and Partnership ecosystem.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. From Retail to B2B Payments2. New Layer for Payments 3. From ACH to FedNow 4. "Funds Flows": More Than Just Moving Money 5. Profitability Over Growth At All Costs 6...2023-03-1343 min
The Payments Show PodcastE61 - From B2B Pay Later to SME Lending: with Mike Grillo, AmplaIn this episode of The Payments Show Podcast, I spoke to Michael Grillo who is the VP of Marketing at Ampla.Ampla provides B2B Pay Later and Lending solutions to help businesses grow.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Pay Later… for B2B Customers2. SME Lending3. Data, UX and UI4. No VCs or Banks Need Apply5. B2B eCommerce and Marketplaces6. The Future: Banking, Bill Pay & Cards7. The Fa...2023-03-0627 min
The Payments Show PodcastE60 - The Fastest Way to Grow Without Limits: A Conversation with Shameer Sachdev, Founder of Growth GorillaIn this episode of The Payments Show Podcast, I spoke to Shameer Sachdev who is the Founder & Managing Director at Growth Gorilla. Growth Gorilla helps Payment Technology companies go to market, grow, and master their market entry. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. What's Growing In Payments Tech Right Now?2. Influencers and Creators3. UX and UI4. Improving Conversion Rate Optimisation5. B2B Sales Up To $50,000 With No Salespeople!6. Content Marketing and...2023-03-0133 min
The Payments Show PodcastE59 - The Power of NFTs: How Gigster Helps Companies Connect with Customers and FansIn this episode of The Payments Show Podcast, I spoke to Cory Hymel, who is the VP of Product & Research at Gigster. Gigster helps companies to develop their own NFTs, and supports emerging tech like AI and Blockchain.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. How Can Businesses Make Use of NFTs?2. The Value of Communities3. Charmin and Budweiser NFTs4. Nike and Starbucks: Digital Transformation5. Porsche NFT Backlash6. Financial Accounting Challenges7...2023-02-2456 min
The Payments Show PodcastE58 - Real-Time B2B Payments: A Game-Changer for Businesses - Balaji Devarasetty, CTO at PayaIn this episode of The Payments Show Podcast, I spoke to Balaji Devarasetty who is the Chief Technology Officer at Paya. Paya is a leading provider of integrated payment and commerce solutions in the B2B payments market. You will find this episode useful if your company deals with thousands of invoices and other manual payment processes and procedures which cost a significant amount of time, money and resources. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. B2...2022-12-1343 min
The Payments Show PodcastE57 – Powering Generosity: Fundraising with Pledge - James Citron, CEOIn this episode of The Payments Show Podcast, I spoke to James Citron who is the CEO of Pledge. Pledge is an award-winning fundraising platform that makes it easy for charities, non-profits, businesses and individuals to make a positive impact in their communities and around the world.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Size of the Non-profit Market2. Donations Are Broken3. Aligning with Peoples’ Values4. Supporting 2 Million Charities Worldwide5. The Death of In...2022-11-0850 min
The Payments Show PodcastE56 – Fraud Prevention with Offensive Measures - Alex Zeltcer, nSure.aiIn this episode of The Payments Show Podcast, I spoke to Alex Zeltcer who is the CEO & Co Founder at nSure.ai. nSure AI is an advanced fraud prevention platform which protects sellers of digital goods and other high-risk domains, such as ticketing, gaming and gift cards.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Fraud Prevention2. No User Verification Needed3. Risk Profiles4. Detecting Scalable Fraud Patterns5. Building a Fraud Profile6. Immediate Value Transf...2022-10-1948 min
The Payments Show PodcastE55 - Payouts and Gaming with Bitcoin SV – Joe De Pinto, Haste ArcadeIn this episode of The Payments Show Podcast, I spoke to Joe De Pinto who is the Co-Founder of Haste Arcade. Haste Arcade is the world’s first Instant Leaderboard Payout gaming platform which rewards gamers and games developers in cryptocurrency. It currently allows both groups of people to make money with Bitcoin SV and HST Tokens.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Gaming Marketplace2. Finding Bitcoin in 20143. Micropayments for All 4. Bitcoin Cash (BCH...2022-09-1548 min
The Payments Show PodcastE54 – Buy Now Pay Later for B2B - Edward Brandler, TwoIn this episode of The Payments Show Podcast, I spoke to Ed Brandler who is the Co-Founder & Chief Commercial Officer at Two. Two is a Buy Now Pay Later (BNPL) solution for B2B companies. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Challenges faced by SMBs2. The $50,000 Checkout Problem3. Avoiding Chargebacks and Fraud4. B2B Advantages vs B2C5. bCommerce: B2B eCommerce Solutions6. Importance of Freeing Up Working Capital7. Increasing...2022-09-0851 min
The Payments Show PodcastE53 – Make 5x More From Your SaaS Solution – Joe Keeley, JustiFiIn this episode of The Payments Show Podcast, I spoke to Joe Keeley who is the CEO & Co-Founder at JustiFi Technologies.JustiFi delivers payment and embedded fintech solutions to vertical SaaS platforms to help them grow multiple streams of revenue and lower costs. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Challenges with SaaS in Industry Verticals2. The Real Economic Engine in SaaS3. Reducing SaaS Churn4. Increasing Revenue Through Payments Tech5. One Stop Shop2022-08-2247 min
The Payments Show PodcastE52 – Access Untapped Buyers with Crypto Payments - Snehal Fulzele, Cion DigitalIn this episode of The Payments Show Podcast, I spoke to Snehal Fulzele who is the Founder & CEO of Cion Digital.Cion Digital helps businesses in areas such as big-ticket retail to access revenue opportunities by integrating their existing financial systems with cryptocurrency.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Customers Forcing Crypto Adoption2. Selling Big Ticket Items3. Integration Into Existing Systems4. Platform vs Point Solution5. Triple vs Double Entry Bookkeeping6. Crypto...2022-08-0444 min
The Payments Show PodcastE51 – Owning the Entire Software & Payments Stack: Why WorkWave Took Full Control and Gained Competitive Advantage - David Giannetto, WorkWaveIn this episode of The Payments Show Podcast, I spoke to David Giannetto who is the CEO of WorkWave.WorkWave is a company which provides Field Service Management Software for industries including Cleaning, Pest Control, Plumbing, Electrical, HVAC and many more. WorkWave made a strategic decision to take full control of their payment systems and developed an in-house solution so that they could deliver a superior customer experience. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Payments Facilitator...2022-07-0852 min
The Payments Show PodcastE50 - Intelligent Pay-By-Anything and Verified Payouts - Ben Turner, VerituityIn this episode of The Payments Show Podcast, I spoke to Ben Turner who is the CEO and Founder of Verituity. Verituity delivers first-time and on-time verified payouts and intelligent pay-by-anything experiences, all while reducing payout complexity, risks, and lowering costs.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Initial Customers2. Real-time Payments3. Verification and Security4. Pay by Anything5. Know Your Transaction vs Know Your Customer6. First-time On-time Payments7. Legacy vs Fintechs2022-06-2837 min
The Payments Show PodcastE49 – Don’t Send Customers Away, Offer Branded Payments – Willie Pang, LimepayIn this episode of The Payments Show Podcast, I spoke to Willie Pang who is the CEO and Managing Director at Limepay.Limepay is an innovative, brand-first payment platform that gives control, knowledge and ownership of the customer experience back to brands.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.show Summary of topics discussed:1. Branded Payments2. Increase Conversions3. Control the Customer Journey and Data4. Building Data Businesses5. Full Stack Payment Solution6. Integration Not Replacement7. Customer Demographics and Spending Differences2022-06-0141 min
The Payments Show PodcastE48 - Help Customers Pay Bills On Time – Rowan Wilde, HelpPayIn this episode of The Payments Show Podcast, I spoke to Rowan Wilde who is the Co-founder & Chief Customer Officer, HelpPay.HelpPay is a social impact fintech that makes it easier to share bills and help those in need pay bills. It enables customers by giving them the simplest possible way to share their bills with their family, friends, or support network. Every payment made goes direct to the billing company instead of a personal bank account.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.show 2022-05-0248 min
The Payments Show PodcastE47 – High-Risk Merchant Accounts - Maria Sparagis, DirectPayNetIn this episode of The Payments Show Podcast, I spoke to Maria Sparagis who is the Founder & Managing Director of DirectPayNet. DirectPayNet helps high-risk businesses with payment processing capabilities. If your company has ever had it’s merchant account shut down or application for an account rejected, this episode will give you the information you need to ensure you can operate your business without any surprises. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Types of Risks2. Cre...2022-04-2254 min
The Payments Show PodcastE46 - Voice AI for Revenue Recovery - Rana Gujral, Behavioral SignalsIn this episode of The Payments Show Podcast, I spoke to Rana Gujral who is the CEO of Behavioral Signals. Behavioral Signals develops AI technology to analyse human behaviour from voice-data in order to increase the outcomes of customer conversations in Contact Centres and for Revenue Recovery. Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.show Summary of topics discussed:1. Deduce Intelligent and Actionable Insights from Voice Data2. Increase Conversions by Predicting Intent3. Match Sales Reps to Customers Using AI Mediated...2022-03-0349 min
The Payments Show PodcastE45 - Use Cash Without the Change - Chris Forero-Slee, ShrapIn this episode of The Payments Show Podcast, I spoke to Chris Forero-Slee who is the CEO and Co-Founder of Shrap. Shrap is a digital payment solution that enables consumers and businesses to “use cash without the change”.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Shrap: A Hybrid of Physical and Digital Cash2. Cash: Implications for Society and the Unbanked3. Notes not Coins4. What currently happens to coins?5. Increasing Costs of Cash Infrastructure...2022-02-2247 min
The Payments Show PodcastE44 - Next-Level Checkouts for Online Businesses - Meiring De Wet, CheckoutJoyIn this episode of The Payments Show Podcast, I spoke to Meiring De Wet who is the Founder of CheckoutJoy. CheckoutJoy is a payment solution that provides advanced international checkout experiences for online businesses.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Challenges with International Payments2. Importance of Local Payment Methods3. Selling on eLearning Platforms4. Automating Digital Workflows5. Easier Affiliate Sales6. Mobile-first Checkout Pages7. Most Popular Payment Gateways in Asia8. Quick Sales Funnels and Templates...2021-12-1056 min
The Payments Show PodcastE43 - Accelerated Daily Payouts and Working Capital for eCommerce Sellers - Anas Sohail, PayabilityIn this episode of The Payments Show Podcast, I spoke to Anas Sohail who is the VP and Head of Sales at Payability. Payability provides flexible financing solutions to eCommerce sellers via accelerated daily pay-outs and working capital for inventory and marketing. Payability has financed over $4 billion in growth capital to thousands of small businesses.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. Marketplaces2. Qualification for Capital, Advances up to $250,0003. Cashflow for Marketplace Sellers4. Fees2021-11-0256 min
The Payments Show PodcastE42 - The Smartest Way to Pay for Your Wedding - Alexey Nikityuk, MarooIn this episode of The Payments Show Podcast, I spoke to Alexey Nikityuk who is the Founder and CEO of Maroo. Maroo is a new payment solution which helps engaged couples pay for their weddings more easily.Click through the Chapters Menu at the top of the episode webpage here: http://thepayments.showSummary of topics discussed:1. The US wedding industry2. “Average” wedding costs 3. The coming marriage boom in 2022 and current trends4. Maroo’s value proposition for the couple 5. Fast onboarding of businesses 6. Invoices and the 2n...2021-10-2842 min
The Payments Show PodcastEP. 041 - Connect to, Build on and Innovate with Payment Cards – Patrick Nealon, Fidel APIIn this episode of The Payments Show Podcast, I spoke to Patrick Nealon who is the VP of Strategy at Fidel API. Fidel API is a financial API platform which provides developers with tools to build powerful products on top of payment cards.Summary of topics discussed:1. Personalisation 2. Challenges with legacy credit card schemes3. Reimbursements4. Complimenting vs Rip & Replace Existing Systems5. Security & Identity6. Privacy & Tokenization 7. Implementing Fidel API8. Banks vs FinTechs9. Future products: Expense Management10. Social CommerceDetails:...2021-10-1551 min