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Scott Kinka

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The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaEthics, Empathy, and AI: A Conversation with Arshad Hisham of InGen DynamicsWhat if AI doesn’t take your job, but gives you a better one?In this episode of The Bridgecast, host Scott Kinka sits down with Arshad Hisham, founder and CEO of InGen Dynamics, to unpack why AI and robotics won’t replace the workforce, but redefine it. From debunking fears about job loss to explaining the power of governance-first AI adoption, Arshad offers a human-centric vision for automation. He shares how intuitive, ethical design, not just technical prowess, will shape success in industries like healthcare and education. For IT leaders and decision-makers, this episode is a timely road...2025-07-0830 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaFuture-Proofing Voice with AI: Insights from Alistair PiddIn this episode of The Bridgecast, host Scott Kinka sits down with Alistair Pidd, Professional Services Director at BCM One, to demystify the complex world of enterprise voice in the age of hybrid work. They unpack Microsoft Teams voice integration strategies, including Calling Plans, Direct Routing, and Operator Connect, while offering practical advice on contact center migrations, global architecture, and maintaining legacy workflows. From directory hygiene to Copilot’s emerging role in voice, Alistair shares invaluable insights for IT leaders navigating telephony modernization. Whether you're optimizing UCaaS or tackling compliance challenges, this episode is your guide to building a re...2025-06-2444 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaWhy Fast Innovation Fails, and What Indi Young Says to Do InsteadIn this episode of The Bridgecast, host Scott Kinka sits down with Indi Young, an Independent Qualitative Data Scientist, Coach, and Consultant. Together, they explore how deep listening and cognitive empathy can revolutionize enterprise technology decisions. Indi shares insights on moving beyond generic personas, embracing diverse thinking styles, and using qualitative data to serve all users better. Indi also shares her actionable frameworks, including the Mental Model Skyline, for designing systems that align with real user needs, offering a powerful alternative to fast but shallow innovation.What you will learn:How to move beyond the "average user" t...2025-06-1039 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaMark Tina on How Verizon is Powering SMBs with AI & SecurityIn this episode of The Bridgecast, host Scott Kinka sits down with Mark Tina, Head of Indirect Distribution at Verizon Business, about Verizon’s journey from telecom giant to tech solutions powerhouse. They discuss democratizing AI for small businesses, enhancing cybersecurity, and integrating tools like Microsoft Teams for seamless mobile communication. With practical tips for business leaders and insights from Mark’s 22-year career, this episode reveals how Verizon is helping companies thrive in an increasingly digital, hybrid work environment.What you will learn:Verizon’s evolution from "the phone company" to a full-service technology solutions provide...2025-05-2726 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaFrom Video to CX: Shana Hafterson and Sean Fair on Zoom’s Next EvolutionWhat if you could transform your customer experience while leveraging the power of AI and video?In this episode of The Bridgecast, host Scott Kinka and David McAbee sit down with Zoom’s CX team of Sean Fair and Shana Hafterson to explore Zoom’s transformation into a full-scale customer experience platform. They dive into how AI, video support, and unified communication tools are helping businesses cut resolution times by 50%, improve agent performance, and modernize contact centers. Get practical insights into the future of CX and what it takes to implement these technologies successfully.What you will learn...2025-05-1334 minThe Next Picture ShowThe Next Picture ShowThe Dead of Night, Pt. 2 — SinnersIntro: 00:00:00-00:02:03 Sinners Discussion: 00:02:04-00:28:46 Connections: 00:28:47-1:02:37 Your Next Picture Show, next pairing, and goodbyes: 1:02-38-end Director Ryan Coogler has been generous in sharing his many points of inspiration for SINNERS, including the other film in this pairing, but his exceptional new feature is refreshingly singular in both vision and execution. It makes for an admittedly lopsided comparison with FROM DUSK TILL DAWN, but also an illuminating one: examining Coogler’s vision through the lens of the 1996 Robert Rodriguez/Quentin Tarantino teamup sheds light on the added depth SINNERS brings to...2025-05-061h 16The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaLeading with Love (and Logic) in the Age of AI: Insights from Tim SandersIn this episode of The Bridgecast, host Scott Kinka sits down with Tim Sanders, AI Evangelist and VP of Research Insights at G2, to explore how leaders can approach AI as a human-first strategy rather than just a tech trend. From building organizational AI literacy to embracing optionality and leading with empathy, Tim shares a roadmap for thoughtful, effective AI adoption. If you’re a tech leader looking to innovate without losing the human touch, this conversation is your next must-listen.What you will learn:How to develop AI literacy across your organization Why viewing business chal...2025-04-2945 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaBuilding a Smarter AI Enterprise Strategy: Live from NJ SIMIn this special live episode of The Bridgecast recorded at the NJ SIM (Society for Information Management) event, Scott Kinka moderates a panel of thought leaders to unpack enterprise-level AI adoption and challenges. The panel highlights real-world use cases in healthcare, insurance, and contact centers where AI is driving measurable efficiency, cost savings, and improved customerexperience.  The panel featured:·       Gary Sorrentino, Global CIO of Zoom·       Yalim Eristiren, Managing Director at SESTEK North America·       Jim Marron, AI Sales Director at TalkdeskTopics discussed in this episode:·       The hype vs. reality of AI trends, including generative AI, agentic AI, and predictive AI.·...2025-04-151h 01The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaEnterprise Network Infrastructure: What Every IT Leader Should KnowWhat if networking were as simple and seamless as electricity?Scott Kinka sits down with Meter CEO and co-founder Anil Varanasi to talk about how Meter is revolutionizing connectivity—offering end-to-end networking with custom-built hardware, software, and simple pricing by square footage. They dive into Anil’s startup journey, their bold partnership with Microsoft, and how AI, leadership, and customer obsession are shaping the future of infrastructure.Meter provides internet infrastructure for businesses. Headquartered in San Francisco, it was founded in 2015 to build enterprise-grade networks that are faster, more accessible, and more secure. Its full...2025-04-0240 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaGiving Back Through Tech: The Mission of Tech4ChangeIn this episode of the Bridgecast, host Scott Kinka sits down with Jasmina Mueller and Brad Dupree to discuss the charitable organization Tech4Change. This organization brings together technology leaders to raise funds for various grassroots charities.  During their discussion, they explore the mission behind Tech4Change and the fundraising strategies used, sharing impactful stories from their events. The conversation emphasizes the importance of community engagement and the potential for technology professionals to make a difference through charitable work.  Tech4Change is a 501(c)(3) nonprofit organization composed of technology suppliers and channel partners who dedicate ti...2025-03-185h 13The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Future of Communication with Dialpad’s Mike KaneCan AI make business communication smarter and sales more human? Scott Kinka and Mike Kane from Dialpad break down the future of AI-driven conversations, tech partnerships, and the power of emotional intelligence in sales. They cover Dialpad’s AI-driven growth, the role of emotional intelligence in sales, and how AI is reshaping customer interactions, security, and global tech partnerships. Tune in for insights on leveraging AI for smarter, more effective communication. Dialpad is the leading AI-Powered Customer Intelligence Platform that completely transforms how the world works with one beautiful workspace th...2025-03-044h 19The Bridgecast with Scott KinkaThe Bridgecast with Scott Kinka2024 Year End Recap - Part TwoSometimes, we think that new tech can solve old problems. For instance, can AI help employees be better at processes that don't exist? This is just one of the questions we tackle on this episode of The Bridgecast. In this conclusion to The Bridgecast’s 2024 Year-End series, Scott and Gene discuss key industry trends, reflections on the past year, and predictions for the future. The conversation highlights AI adoption challenges, the importance of human oversight in AI-driven processes, and the evolving nature of IT strategy. Topics discussed in this episode: • How...2025-02-182h 12The Bridgecast with Scott KinkaThe Bridgecast with Scott Kinka2024 Year End Recap - Part OneAccording to Sun Tzu, energy without strategy is chaos. This sentiment has never been more appropriate today, particularly concerning IT strategy and discussions around AI.  In this year-end episode of The Bridgecast, Scott reflects on a monumental year for Bridgepointe Technologies and the broader IT industry. The conversation explores key themes that dominated the year, including AI governance and its impact on business strategy, the evolving role of IT leaders, and lessons from C-suite executives featured on the podcast.  Topics discussed in this episode:  ·       Why AI governance and regulation are essential to prevent PR disaste...2025-02-119h 41The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaESPN’s CX Transformation: Using AI to Enhance Fan Support with Doug Kramon Sports are a profoundly human experience—emotional, visceral, and passionately followed. While AI won’t replace athletes anytime soon, it’s increasingly shaping how fans engage with their favorite teams. In this episode of The Bridgecast, Scott Kinka sits down with Doug Kramon, Head of Customer Care and Fan Support at ESPN, to explore the evolving role of AI in sports customer experience. They discuss how generative AI plays a role in CX transformation and fan support, the power of emotional connections in customer care, and the challenges of balancing automation with human-centric service. Doug also s...2025-01-207h 27The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaRefining Your 2025 AI Strategy with RapidScale’s Duane Barnes A new year often means resolutions and plans for your business. And for 2025, one of those plans is likely focused on literally and figuratively getting your arms around your AI strategy.  Making effective use of AI in 2025 means rewinding one whole hype cycle to the early 2020s to big data. That's the last big story we were all talking about. Organization, accuracy, availability, and, of course, security of your data are the essential building blocks for you to build a language model that is serviceable and accurate for your business. It's the core of your AI strategy. ...2025-01-083h 59The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Bridgecast Live: Reimagining the Customer and Employee Relationship - Part Two How is AI transforming IT leadership? AI solves no problems by itself. But with the proper workflows and systems around it, it drives real-world ROI. Rather than replacing humans, it can enable the next level of cross-functional collaboration.  The panel explored AI's role in transforming business processes and IT leadership in part two of the 2024 Bridgepoint Tech Summit episode of The Bridgecast.  The discussion focuses on AI’s potential to enhance human performance, streamline workflows, and enable cross-functional collaboration within organizations. The panel emphasizes that effective AI adoption requires alignment across stakeholders and robu...2024-12-119h 49The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Bridgecast Live: Reimagining the Customer and Employee Relationship (Part One)Is your business experiencing AI fatigue? Right now, AI is all anyone is talking about…but too many conversations are about tech and innovation when they should be about getting measurable outcomes. In this live episode of The Bridgecast, recorded at the Bridgepointe Tech Summit 2024, we sat down with thought leaders from Dialpad, Observe AI, Talkdesk, and Vonage so they could share some timely insights on how companies are cutting through the AI hype and making it work. We talk about how AI is transforming customer and employee experiences with some real-life success st...2024-12-034h 40The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaBuilding Your Personal Brand in the Era of Virtual Meetings with Zoom’s Patrick Kelley There are five generations in the workforce today, and every one speaks, communicates, and collaborates differently. You have to meet them all where they are—generally in their homes behind screens.  While your personal brand used to be based on how you interacted with people in the real world, now, what happens on screen is your brand, and you need to invest in it. In this episode of The Bridgecast, Scott interviews Patrick Kelley, Distinguished Architect at Zoom, who shares insights on optimizing online meetings and video conferencing.  Patrick — also known as The Tattoo...2024-10-291h 55The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaMentorship Matters: Lessons from a CTO with Performive’s Ryan DiRocco Have you ever noticed that being an entrepreneur and an IT leader require nearly the same skills? On this episode of the Bridgecast, Scott sits down with Ryan DiRocco, CTO of Performive. We explore that intersection and how experience and mentorship play critical roles in both realms. We discuss why mentorship is essential—not just when you lack specific skills but even when you think you’ve covered them. It's a lot like using an MSP to deliver a product. Sure, you could go it alone, but sometimes it's worth paying more to avoid costly mist...2024-10-096h 36The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaFrom HQ to Cloud: The New Network Core with 11:11 Systems’ Anthony Lobretto IT leaders, remember when your headquarters was the heart of your business network?  You connected everything to it—offices, remote workers through VPNs, and kept security at the HQ. Then, the cloud arrived, and COVID changed everything. Suddenly, we stopped focusing on connectivity and locations.  Now, the data center and cloud are the new network core, and while speeds and performance still matter, they're not the main topic anymore. In this episode of The Bridgecast, Scott interviews Anthony Lobretto, Senior Vice President of Connectivity Services, at 11:11 Systems. We discuss Anthony’s background, his journey...2024-09-2511h 28The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaCost Optimization for Cloud Hyperscalers with ProsperOps’ Chris CochranWhen optimizing your cloud hyperscaler expenses, there’s a massive difference between workload optimization and rate optimization. We put tons of effort into the performance of our workloads to control usage, but far less attention is paid to how much we pay for that usage. And we’re not talking about the size we buy — we’re talking about the minor incremental changes that can be accomplished algorithmically throughout the day to ensure that you are paying less for the usage that your workload generates. In this episode of The Bridgecast, Scott interviews Chris Cochran, co-found...2024-09-0911h 22The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaFortifying the Digital Frontier: Information Security and Risk Management with Melanie Thomas Information security and risk management are kind of like the chicken or the egg — what comes first? In this episode of The Bridgecast, Scott interviews Melanie Thomas, the Vice President of Cybersecurity at Bridgepointe. They discuss Melanie’s background, her transition to Bridgepointe, and her belief that change doesn’t need to be scary, but in light of recent events, it IS necessary. We also discussed the recent CrowdStrike outage how it may affect how we think about our internal IT operations. Melanie shares her insights on the importance of policy and governance in cyb...2024-08-128h 32The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaReaction to Inaction with Jack JacksonEvery business book in the past 20 years has in some way talked about being customer-obsessed. And of course, to do that, you need to empower your employees to innovate. Mistakes be damned! However, some recent challenges with software updates to 80 % of the operating systems in the world might say that we may need to pause unbridled innovation.  In this episode of The Bridgecast, I interview Jack Jackson, a seasoned tech executive and author of the upcoming book Reaction to Inaction. During our conversation, Jack shares his background in the tech industry and his passion for leadership, emphasizing t...2024-08-067h 28The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaContact Center Integration with Talkdesk’s Rei KesaiYou’ve heard the old adage that everyone in business is in customer service or customer experience. Yet, legacy contact center software has been designed for one primary workflow — the customer service agent. This results in our approach to CX and customer expectations being out of alignment, meaning we need to focus more on contact center integration.  On this episode of The Bridgecast, I talk to Rei Kesai, Senior Vice President of Product at Talkdesk. We discuss Rei’s background, his journey in the CX space, and how Talkdesk has evolved into a full-blown CCaaS platfor...2024-07-229h 11The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaEnterprise Technology Integration & Essential Advice for IT Leaders with Evolve IP’s Peter EisengreinAs one of the early innovators in the hosted PBX space nearly twenty years ago, Peter offers countless insights on pre-integrated, self-contained user environments for remote work, collaboration, and innovation. Evolve IP partners with IT professionals to integrate their essential productivity and communication tools into a single, secure cloud-based solution, fine-tuned for the hybrid workforce and delivered as a service. By integrating these disconnected systems and filling in the gaps, they improve both productivity and security, increasing uptime to improve the future of work for everyone. Topics covered in this episode:  ●      The challenges of enterpris...2024-07-094h 58The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaAre Data Center Resources Having a Renaissance? With Flexential’s Ryan MalloryAI is igniting innovation in colocation and data center resources at a pace not seen in decades.  But what do you need to know right now? In this episode of The Bridge, host Scott Kinka is joined by guest Ryan Mallory, COO at Flexential, to dive into the seismic shifts AI is causing in data centers. Ryan shares insights on Flexential's rapid expansion, their game-changing FlexAnywhere® platform, and why emotional intelligence is crucial for industry leaders. Tune in to hear about the future of data centers and the exciting developments shaping this critical in...2024-06-2512h 09Lead the Team (Top 2% of Podcasts)Lead the Team (Top 2% of Podcasts)Entrepreneurial Equity - CSO Scott Kinka of Bridgepointe TechnologiesEntrepreneurial Equity...Scott Kinka, Chief Strategy Officer of Bridgepointe Technologies, has been an entrepreneur in EVERY job he's been in...and it's literally paid off......as he was also a founding partner and CTO of Cloud Services Innovator and Evolve IP, which exited to Private Equity in 2017. Now he brings that magic and mindset to his current organization.It's profoundly impactful.You'll discover the power of igniting the entrepreneurial spirit with your team, and how unleashing its potential can propel the entire organization.----2024-05-2232 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Transformative Impact of Acquisition with BCM One’s Mike NowakOn this episode of The Bridge, I’m joined by Mike Nowak, BCM One’s Chief Revenue Officer. We discuss how the Pure IP acquisition has been transformative for BCM One and much more. BCM One is a leading global provider of NextGen Communications and Managed Services to IT leaders and channel resellers.  BCM One streamlines the complexity of enterprise voice solutions and managed network services. BCM One prides itself on its long-standing client relationships backed by their mission statement, “To Provide a World-Class Experience with Every Human Interaction.” BCM One’s family of brands include: BCM One, SIP.US...2024-05-137h 56The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaExploring VMware Alternatives with Bridgepointe’s Saad SaleemOn this episode of The Bridge, I’m joined by one of our Bridgepointe team members, Saad Saleem, Senior Cloud Architect. We’re walking through the overarching impact of recent VMware changes on customers and service providers and exploring some VMware alternatives.  Bridgepointe is a tech advisory firm that helps bridge the gap between tech investments and business goals. For two decades, we've helped mid-market and enterprise clients make quicker, more informed tech investments. We'll help you save time by shortening the procurement process while saving money and increasing ROI. We work with 150+ suppliers to simplify the proce...2024-05-0712h 09The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaOptimizing VMware Cloud Foundations With Rackspace’s Hannah Duce and Kevin CarterOn this episode of The Bridge, I’m joined by two of our partners from Rackspace: Hannah Duce, Director of Strategic Alliances and Kevin Carter, Product Director. We’re discussing the current state of affairs with the VMware evolution, optimizing VMWare cloud foundations, and much more.  Rackspace is the multicloud solutions expert. They know what you're up against because they've helped global companies across industries through it—and you can bet they're ready to help. Their team delivers results by listening to their customers’ challenges and building custom cloud services and solutions that support their business to perform b...2024-05-023h 56The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaIs It Time for a VMware Breakup? With Enzu’s Dustin YoungOn this episode of The Bridge, I’m joined by Dustin Young, EVP of Global Sales and Marketing at Enzu. We’re discussing whether it’s time for a VMware breakup and much more. Enzu is built on their TruCloud® Private Cloud Platform. Enzu solutions fuel growth and innovation for small, medium, and large enterprises by delivering expert capabilities in Global Bare Metal, Private Cloud, Migrations off VMware, Networking, Cloud, and Security. Combining decades of unmatched customer focus and passion for excellence, they deliver premium and affordable infrastructure-as-a-service solutions. Enzu also offers other services, including Disaster Recovery, Managed...2024-04-167h 07The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Role of Strategy in IT Leadership with Comcast Business’ Chris MacFarlandOn this episode of The Bridge, I’m joined by Chris MacFarland, CEO and Chairman of Comcast Business. We’re talking about the importance of strategy in IT leadership, the upcoming advancements in AI and AGI and more.  As a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global businesses. Acquired by Comcast Business in 2021, Masergy leverages artificial intelligence to enable superior application performance, offering SD-WAN, Security, UCaaS, and CCaaS solutions. During our conversation,  we get into the recent changes and updates within Comcast Business, the shift from being a cost c...2024-04-092h 48The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Collaboration Technology Evolution with Graeme Geddes of ZoomOn this episode of The Bridge, I’m joined by Graeme Geddes, Chief Sales Officer at Zoom. We’re talking about the collaboration technology evolution, the role of Zoom as a communications platform and so much more. Zoom is an all-in-one collaboration platform that makes connecting easier, more immersive, and more dynamic for people and businesses. Their team chat, phone, meetings, omnichannel contact center, whiteboard, workspace, and AI solutions help hybrid teams collaborate and get more done. During our conversation, we explored the integration of productivity apps with Zoom, the company’s focus on innovation and AI...2024-03-263h 42The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaCybersecurity Fundamentals with Mark Houpt of DataBankOn this episode of The Bridge, I’m joined by Mark Houpt, the Chief Information Security Officer at DataBank. We’re talking about cybersecurity fundamentals—current challenges, the global landscape, why relationships and communication are critical to cybersecurity success, and so much more.  DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Their customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their...2024-03-198h 32The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaDriving Better Business Outcomes with Lumen’s Umesh LakshmanOn this episode of The Bridge, I’m joined by Umesh Lakshman, Vice President of Solutions Architecture, National Mid-Markets and Channels at Lumen.  We’re talking about how we’re moving head-first into a future that is decidedly up the stack and how that drives the expectation of better business outcomes. Lumen connects the world. They digitally connect people, data, and applications – quickly, securely, and effortlessly. Everything they do at Lumen takes advantage of their network strength. From metro connectivity to long-haul data transport to their edge cloud, security, and managed service capabilities, they meet their customers’ needs today...2024-03-128h 56The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Future of VMware with AJ Kuftic of ExpedientOn this episode of The Bridge, I’m joined by AJ Kuftic, Product Manager at Expedient. We’re talking about the future of VMware and so much more.  Expedient is a data center and cloud services provider offering infrastructure as a service (IaaS) with local operations in Pittsburgh, PA, Baltimore, MD, Boston, MA, Cleveland, OH, Columbus, OH, Denver, CO, Indianapolis, IN, Memphis, TN, Milwaukee, WI, and Phoenix, AZ. Ranked as one of the Top 3 managed services providers worldwide on Channel Futures'​ MSP 501 list, Expedient’s converged solutions enable clients to focus on strategic business innovation, while the Expedient...2024-03-052h 35The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaUsing AI at Scale with Adam Weiner of GraniteOn this episode of The Bridge, I’m joined by Adam Weiner, Vice President of Technology at Granite. We’re talking about using AI at scale and so much more.  Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporate phone service provider to multi-location companies through our scalable solutions, customized to manage their clients’ local, regional, and national locations. Through long-term commercial wholesale contracts, Granite offers dial-tone, infrastructure solutions, advanced data services, broadband, and security services to their customers at sign...2024-02-274h 24The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaCustomer Experience Optimization with Bridgepointe’s Scott Prater On this episode of The Bridge, I’m joined by Scott Prater, Vice President of Customer Experience Technology at Bridgepointe. We’re discussing customer experience optimization and the ongoing race to meet customer expectations. The Bridgepointe Customer Experience team enables organizations to deliver unrivaled results across every aspect of their CX programs, including technology implementation and business process outsourcing.  The team’s deep industry experience gives clients a strategic approach to optimizing business outcomes while delivering best-in-class customer experience. During our conversation, we got into how Scott addressed some of the most challenging customer experience problems at...2024-02-065h 38The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Evolution of IT Cost Management with Eric Russo of BridgepointeOn this episode of The Bridge, I’m joined by Eric Russo, Senior Vice President of Lifecycle Services at Bridgepointe. We’re talking about IT cost management and why it’s become a top priority, second only to cybersecurity.  The Bridgepointe Lifecycle Services team advocates for their client's success during every step of the technology lifecycle, from sourcing through implementation and ongoing expense/mobility management to negotiating their renewal. Having completed thousands of client projects resulting in millions of dollars in savings for clients, working with Bridgepointe’s Lifecycle Management Services team helps clients drive greater efficiency while pro...2024-01-224h 53The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Bridge 2023 Recap On this episode of The Bridge, I’m joined by our podcast producer, Gene Volpe, for a 2023 recap and discussion about the year that was. During our 2023 recap, we share the cliff notes of the more than 30 episodes we delivered in 2023, a year of unprecedented growth on The Bridge and for Bridgepointe Technologies. We also discuss a few hot topics like AI and security, plans for season three of The Bridge, and some predictions for the coming year. Topics covered in this episode: Memorable guests and episodes from the past year. Hybrid work, bandwidth, cu...2024-01-161h 05The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaHybrid Cloud Growth with Brian Thomas of EquinixOn this episode of The Bridge, I’m joined by Brian Thomas, Senior Manager, Segment Marketing at Equinix. We’re talking about hybrid cloud growth, repatriation and so much more.  Equinix is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value. Duri...2024-01-097h 34The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaExploring the Cybersecurity Landscape with Melanie Thomas of AT&TOn this episode of The Bridge, I’m joined by Melanie Thomas, Principal of AT&T Cybersecurity. We’re talking about the evolving cybersecurity landscape and so much more.  AT&T Cybersecurity’s Edge-to-Edge technologies provide phenomenal threat intelligence, collaborative defense, security without the seams, and solutions that fit your business. Our unique, collaborative approach integrates best-of-breed technologies with unrivaled network visibility and actionable threat intelligence from AT&T Alien Labs researchers, Security Operations Center analysts, and machine learning – helping to enable our customers around the globe to anticipate and act on threats to protect their business. Du...2023-12-193h 09The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaProductivity AI with Expedient’s Brad ReynoldsOn this episode of The Bridge, I’m joined by Brad Reynolds, Senior Vice President of Artificial Intelligence at Expedient. We’re talking about productivity AI and so much more. Expedient is a data centers and cloud services provider offering infrastructure as a service (IaaS) with local operations in Pittsburgh, PA, Baltimore, MD, Boston, MA, Cleveland, OH, Columbus, OH, Denver, CO, Indianapolis, IN, Memphis, TN, Milwaukee, WI, and Phoenix, AZ. Ranked as one of the Top 3 managed services providers worldwide on Channel Futures'​ MSP 501 list, Expedient’s converged solutions enable clients to focus on strategic business innovation while th...2023-12-123h 47The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaFinding the Right Data Center Resources With Bridgepointe’s Mel MelaraOn this episode of The Bridge, I’m joined by Bridgepointe’s own Mel Melara, VP of Sales. We’re talking about securing data center resources and more. Mel joined Bridgepointe in 2019 and brought over 30 years of experience in network and data center infrastructure consulting to the firm. As a sales leader at Masergy, he was part of the executive team that tripled the company’s revenues in five years. Mel also held an executive role at Switch Data Centers and is a subject matter expert on data center trends. During our conversation, we talked about ev...2023-11-283h 14The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaArtificial Intelligence Optimization in the Data Center World With Brian EichmanOn this episode of The Bridge, I’m joined by Brian Eichman, Vice President of Business Development at CoreSite. We’re having an in-depth conversation about the changing make up of the data center in light of AI. CoreSite, an American Tower company, provides hybrid IT solutions that empower enterprises, cloud, network and IT service providers to monetize and future-proof their digital business. Their highly interconnected data center campuses offer a native digital supply chain featuring direct cloud onramps to enable our customers to build customized hybrid IT infrastructure and accelerate digital transformation.  During our conve...2023-11-143h 20The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaIs this How the World Will End or How Smarter Business Begins?  A Practical Discussion about AI (Part 2)For this episode of The Bridge, we’re bringing you part two of our live panel discussion from the 2023 Bridgepointe Tech Summit.  We answer some of the most pressing questions about artificial intelligence and the pressure leaders currently face to adopt this technology. For this practical discussion on the hype and realities of artificial intelligence, I was joined by: Dan O'Connell, Chief AI and Strategy Officer, Dialpad Karen Bowman, Vice President, Channel/Alliance, Level AI Tushar N Shah, Chief Product Officer, Uniphore Raghu Ravinutala, CEO, Yellow AI Dur...2023-11-0712h 27The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaIs this How the World Will End or How Smarter Business Begins?  A Practical Discussion about AI (Part 1)For this episode of The Bridge, we’re bringing you part one of our live panel discussion from the 2023 Bridgepointe Tech Summit. For this practical discussion on the hype and realities of the artificial intelligence debate, I was joined by: ❖    Dan O'Connell, Chief AI and Strategy Officer, Dialpad ❖    Karen Bowman, Vice President, Channel/Alliance, Level AI ❖    Tushar N Shah, Chief Product Officer, Uniphore ❖    Raghu Ravinutala, CEO, Yellow AI During part one of our discussion we get into the artificial intelligence debate by defining what artificial intelligence is and isn’t and an go th...2023-10-314h 17The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Data Center Economy with Digital Realty’s Tony BishopOn this episode of The Bridge, I’m joined by Tony Bishop, Senior Vice President of Enterprise Platform Solutions at Digital Realty. We’re talking about the data center economy and so much more.  Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 27 countries on six continents. 2023-10-226h 27The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaHybrid Workforce Solutions with MetTel’s Zachary GrantOn this episode of The Bridge, I’m joined by Zachary Grant, Vice President of Solution Architecture and Engineering at MetTel. We’re talking about hybrid workforce solutions and so much more. MetTel is a leading provider of customized, integrated, and managed communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless, and cloud solutions nationwide. With the most comprehensive offering, the highest quality customer care and project management, and the ability to completely manage, maintain, and secure your communications needs, thei...2023-09-251h 44The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Tech Revolution with PanTerra’s Artie ChangOn this episode of The Bridge, I’m joined by Artie Chang, President and CEO of PanTerra Networks. We’re talking about running blindly into the tech revolution while still serving the needs of the people who aren't maybe so revolutionary. PanTerra is a business-class Unified Cloud Service Provider, seamlessly delivering unified communications, team collaboration, call center, file sync & share, and business analytics through Streams, its secure, all-in-one business communications cloud solution. By offering a fully customizable, unified UCaaS and CPaaS, HIPAA/HITECH secure, multi-service cloud solution, PanTerra can significantly reduce costs, simplify IT administration, increase security, and...2023-09-1810h 43The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaInformation Security Strategy with Ntirety’s Josh HendersonOn this episode of The Bridge, I’m joined by Josh Henderson, Chief Technology Officer at Ntirety. We’re talking about information security strategy and so much more. Managing security and compliance is a strategic, economic imperative directly impacting business outcomes. Ntirety is the only company that embeds compliant security throughout their clients’ IT and company culture. With over 25 years of experience and deep security expertise, their 24x7x365 security operations centers (SOCs) simplify risk management programs with a comprehensive protection, recovery, and assurance suite of services. During our conversation, we discussed information security strategy and it...2023-09-116h 25The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaEnd User Computing with Evolve IP’s Kevin SullivanOn this episode of The Bridge, I’m joined by my friend Kevin Sullivan, Director of Solutions Engineering at Evolve IP. We’re questioning how we do end user computing and more. Evolve IP partners with IT professionals to bring together their essential productivity and communication tools into a single, secure cloud-based solution, fine-tuned for the hybrid workforce and delivered as a service. By integrating these disconnected systems and filling in the gaps, they improve both productivity and security, increasing uptime to make the future of work better for everyone. During our conversation, we’re rethinking...2023-09-054h 36The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaBuilding a Next Gen Network With Aryaka’s Renuka Nadkarnihttp://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Renuka Nadkarni, Chief Product Officer at Aryaka. We’re talking about building a next gen network and so much more. Aryaka pioneered the concept of a cloud-first architecture for delivering SD-WAN, and also now SASE, as-a-service. They provide secure connectivity, enabling organizations to work from anywhere in the world without compromising application performance through their patented, integrated technology and services. During our conversation, we discussed convergence in the era when network and security edge are one and the same, the simplification and...2023-08-284h 58The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaDisrupting the Managed Service Provider Business Model With Sourcepass’ Roli Pointshttp://www.bridgepointetechnologies.com | On this episode of The Bridge, Roli Points, co-founder and VP of Strategic Alliances at Sourcepass, joins me. We’re talking about disrupting the managed service provider business model and more.  Sourcepass was created to disrupt the stale IT services and security space. Businesses are often held back by lackluster technology vendors that leave them underserved and overcharged for IT services. An opportunity existed for innovation through leveraging Software-as-a-Service (SaaS) technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) married with premier managed services to provide a revolutionary client experience. As a re...2023-08-214h 48The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaBusiness Continuity and Disaster Recovery With Expedient’s Alvaro Gonzalezhttp://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Alvaro Gonalez, AVP of Alliances and Marketing Strategy at Expedient. We’re talking about business continuity and disaster recovery, and so much more. Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in cities across the U.S. Ranked as one of the Top 3 managed services providers worldwide on Channel Futures'​ MSP 501 list, Expedient’s converged solutions enable clients to focus on strategic business innovation, while the Expedient team handles the operation of the information technology needed t...2023-08-144h 23The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaSwimming in the Whale's Wake with Geoff Bloss of BCM Onehttp://www.bridgepointetechnologies.com | On this week’s episode of The Bridge, I sit down with Geoff Bloss, CEO at BCM One, to discuss investing in voice technology, acquisitions, and more.  BCM One is a leading provider of NextGen Communications and Managed Services to IT leaders and channel resellers nationwide. Serving over 18,000 customers and 5,000+ channel resellers, BCM One offers UCaaS, SIP Trunking, Managed SIP, Microsoft Teams, Managed SD-WAN, SASE, Global Managed Connectivity, Microsoft Professional Services, Technology Expense Management, and Network Monitoring and Management.  During this conversation, we talk about the COVID era, collaboration, investments, revolutions vers...2023-08-096h 27The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaMeeting the Challenges of Hybrid Work With Comcast Business Masergy's Chris MacFarlandhttp://www.bridgepointetechnologies.com | On this episode of The Bridge, I’m joined by Chris MacFarland, CEO of Comcast Business-Masergy. We’re talking about SD-WAN deployment and so much more! As a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global businesses. Acquired by Comcast Business in 2021, Masergy leverages artificial intelligence to enable superior application performance, offering SD-WAN, Security, UCaaS, and CCaaS solutions. During our conversation, we discussed rollercoaster career rides, the need for mid-market connectivity and security as equal partners in hybrid work, generative AI, and the future of energy...2023-07-314h 30The Channel Champions PodcastThe Channel Champions PodcastAre We in the Golden Age of IT Consultants?The channel has evolved a great deal over the past few years. With more and more technology solutions appearing in the market, IT consultants’ jobs are all the more important. In this episode, we speak with a familiar face – the CSO of Bridgepointe Technologies and former Chief Strategy and Innovation Officer and Founding Partner at Evolve IP, Scott Kinka.  Scott shares a bit of background on his career, how he navigated the channel in the early days, his advice for consultants, and everything in between. We also hear why Scott believes “the golden age of IT consul...2023-07-271h 26The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Intersection of Business Communication and Technology with Talkdesk’s Bill WelchOn this episode of The Bridge, I’m joined by Bill Welch, President and COO at Talkdesk. We’re talking about business communications and technology and how Talkdesk aims to transform the customer experience.  Talkdesk is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line.  During our conversation, we discuss technology, knowing your products and st...2023-06-1911h 41The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaAchieving Better Business Outcomes Jeff DeVerter On this week’s episode of The Bridge, we sit down with Jeff DeVerter, CTO at Rackspace Technology to talk about achieving better business outcomes whether through leveraging new technology, hybrid work models or AI. Rackspace Technology is the multi-cloud solutions expert. Their technical acumen with the world’s leading technologies and multi-cloud environments — across applications, data, and security — enables customers to grow their business, increase efficiency and deliver the future. They solve more than workload problems; they create business advantages. Their multi-cloud solutions expertise means customers are empowered to work faster, smarter, and ahead of what’s next.2023-06-126h 04The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Rise of AI with Swapnil JainOn this episode of The Bridge, I’m joined by Swapnil Jain, CEO and Co-Founder of Observe.AI. We’re talking about the rise of AI and solutions that are making real-world changes right now. Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. During our conversation, we discuss what lead Swapnil to build a conversation intelligence platform to improve prod...2023-06-055h 35The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaTechnology Hype Cycles with Jason Carolan On this episode of The Bridge, I’m joined by Jason Carolan, CIO at Flexential. We’re talking about how the label of the day is for people and workloads is ‘hybrid’, and what it really means to be a digital-first company. Flexential empowers the IT journey of the nation’s most complex businesses by offering tailored hybrid IT solutions delivered via the FlexAnywhere™ platform of integrated colocation, cloud, connectivity, data protection, managed and professional services, with three million square feet of data center space in 19 highly connected markets. During our conversation, we discuss the challenges and...2023-05-2211h 35The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Business Process Outsourcing Model with David McAbeeOn this week’s episode of The Bridge, I sit down with David McAbee, Vice President of Enterprise Solutions here at Bridgepointe, to discuss leveraging the business process outsourcing model. Bridgepointe helps mid-market and enterprise clients make quicker, more informed tech investments. We help our clients save time by shortening the IT procurement process while saving money and increasing ROI. During this conversation, we talk about some of the myths we hear about the business process outsourcing model and how companies can get better results for less money. We also talk about what ha...2023-05-154h 48The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaThe Future of Collaboration and Productivity With Zoom’s Gary SorrentinoOn this episode of The Bridge, I’m joined by Gary Sorrentino, CIO at Zoom. We’re talking about how 2020 changed everything and what the future of collaboration and productivity looks like in today’s world.  Zoom’s frictionless communications platform is the only one that started with video as its foundation, and they have set the standard for innovation ever since. That’s why they’re an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike. During this episode, we talk about the hard questions employers must ask themselves before asking employ...2023-05-087h 15The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaCyber Resilience with 11:11 System’s Dante OrsiniIn this episode of The Bridge, I’m joined by Dante Orsini, Chief Strategy Officer at 11:11 Systems. We’re talking about building cyber resilience and the aftereffects of the rush to pivot workforces during the pandemic.  11:11 Systems is a managed infrastructure solutions provider that holistically addresses the most pressing cloud, connectivity, and security challenges — like cyber resilience — of today while preparing businesses for tomorrow.  During this episode, we talk about how we paused being careful during the pandemic. We rushed in and deployed tech without too much thought to our cyber resilience. As a result, the pandem...2023-04-246h 39The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaAvi Lonstein of AireSpringOn this week’s episode of The Bridge, my guest is Avi Longstein, CEO of AireSpring. We’re talking about the idea that just because you can do something doesn’t mean you should, secure access service edge (SASE) and so much more.  AireSpring is a 21-year-old managed service provider (MSP) with a legacy in connectivity and communications. Today they focus on managed services including SASE, SD-WAN and have a commitment to covering international requirements.  During this episode, we discuss how managing complex services across multiple vendors can be a significant workload, especially when dealing with loc...2023-04-173h 09The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaTerry Barbounis of LumenHi, and welcome to the Bridge. I'm your host, Scott Kinka. My guest on this episode of the Bridge is Terry Barbounis. He's the Director of innovation and Strategy at Lumen, or A director of innovation and strategy at Lumen. By his explanation, he gets paid to daydream and his focus is on edge. A phrase we hear every day, and assuming frankly we all know what that means. Terry is himself a podcast host of Lumens podcast, “Light, Data Action”. We'll give you some information in the liner notes to make sure you can check that out...2023-04-108h 05The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaMaile Kaiser of CoreSite Here are the links to two new CoreSite videos, mentioned in this episode:   OCX Demo:  https://www.coresite.com/multimedia/open-cloud-exchange-demo   Native Cloud On Ramps:  https://www.coresite.com/multimedia/what-is-cloud-direct-connection-and-how-can-it-support-your-hybrid-it-strategy   Hi, and welcome to The Bridge. I'm Scott Kinka. My guest on this episode is Maile Kaiser. She's the Senior Vice President of Sales and Marketing at CoreSite. She's been there for about 11 years. In her past, she was at Oracle and IO Data Centers, which eventually became Iron Mountain. Personally, three kids...2023-02-209h 40The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaChris Reaburn of NextivaHi, and welcome to The Bridge. My guest on this episode is Chris Reaburn, the Chief Marketing Officer of Nextiva. He's a Chiefs fan, and I'm recording this intro a day after the Super Bowl; one for the ages, and one of my Eagles did not win. So, as hard as it is to be gracious right now, I still have to say this is one of my favorite episodes. Chris is a C-level exec and a marketer in a company that Chris considers the anti-tech company. They started out like several businesses that we've talked to...2023-02-149h 09Coffee with Craig and JamesCoffee with Craig and JamesCoffee with Craig & James Episode 118: Bridgepointe TechnologiesCoffee with Craig and James, the Channel Futures podcast, welcomes Scott Kinka, chief strategy officer with Bridgepointe Technologies. Bridgepointe is truly one of the hottest companies in the channel, growing both organically and inorganically, via acquisition. The guys also give you your first taste of the keynotes and conference sessions at the upcoming Channel Partners Conference & Expo, May 1-4. We told you last time about keynote speaker Capt. Scott Kelly, but that's far from all. From a guy who lived in a van to a NASCAR driver, there's some really cool content on tap. We talk about it in this...2023-02-1040 minThe Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaMark Palmer of Granite TelecommunicationsHi, and welcome to The Bridge. I'm your host, Scott Kinka. My guest on this episode is Mark Palmer. Mark is the Vice President of Managed Services at Granite. Mark is a telecom lifer. His dad worked at Bell Atlantic. He was a service splice technician to pay for college. His first job was selling telco and like many of us, he went through the dot bomb in the early 2000. And he eventually ended up at Granite where he's been for 20 years at this point. I have some history with Granite. At my previous employer, we used them for...2023-02-075h 21The Bridgecast with Scott KinkaThe Bridgecast with Scott Kinka2022 End of Year Recap with Scott KinkaThis is a SPECIAL EDITION of the Bridge Podcast with Scott Kinka. Over the last 6 months and 14 episodes, Scott has gotten the opportunity to ask some of the best minds in technology a plethora of questions, including "what is your favorite app" and "tell us where you were and what you were doing when the pandemic started". In addition, he's gotten favorite actors, favorite sports teams and shameless predictions from all of these interviews. Well, on this episode, we get to ask the same questions of Scott. We learn a little about his past, his previous IT...2023-01-1910h 01The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaDennis Weikle & Scott Casson of PPT SolutionsHi, and welcome to The Bridge. I'm your host, Scott Kinka. On this episode, we meet PPT Solutions, Dennis Weikle, who's the CEO, and Scott Casson, the Senior Vice President of Delivery. So, why PPT Solutions? Well, in full disclosure, Bridgepointe Technologies, as you know, the sponsor of this podcast, recently acquired PPT, which stands for People, Process and Technology considers themselves a CX as a service provider. That doesn't mean they're a technology service provider or a SaaS provider. In fact, it sort of means the opposite. They are a services firm that operates in and around those...2023-01-098h 24The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaSanjay Srinivasan of VonageHi, and welcome to The Bridge. I'm your host, Scott Kinka. My guest on the pod this week is Sanjay Srinivasan. He's the Senior Vice President of Solutions Engineering for Vonage. In his distant past, he served as the Chief Architect for Simple Signal. They were acquired by Vonage to be their business arm about a decade ago. And because of that, he and I have a long history together at the early stages of UCaaS. Back then we called it hosted PBX. We were sort of early innovators around the broad, soft switch platform that powered...2022-12-194h 39The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaD.R. Carlson of EquinixHi, and welcome to The Bridge. I'm Scott Kinka. My guest on this episode is D.R. Carlson. He's the Director of Segment Marketing for Equinix. We joked a little bit, I asked him what D.R. meant, he said “disaster recovery”. D.R. has been at Equinix for two different stints. He's about to have his second fifth anniversary with the company and is a father of four, 10 to 18 years old, from Ashburn, Virginia. Kind of right where colo all started. Equinix started as a peering provider. I sort of threw out, hey, I know them as c...2022-12-1312h 03The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaAshish Seth of RingCentralHi, and welcome to The Bridge. I'm Scott Kinka. My guest on this episode is Ashish Seth. He's the Vice President of Product Management at RingCentral. Ashish is a recent addition to RingCentral. He's got a legacy and contact center and that's his charter at Ring. Mind you, focusing on the Ring Contact Center product. He was the former Chief Product Officer at LifeSize who if you recall, acquired Contact Center vendor, SerraNova. He was also at one point the Vice President of products at Nice in Contact. So, this is a contact center guy. He's been in Silicon...2022-12-051h 23The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaEmil Sayegh of NtiretyHello and welcome to The Bridge. I'm Scott Kinka. My guest today is Emil Sayegh. He's the CEO of Ntirety, and a really interesting guy, Lebanese guy, Austin, Texas, UT grad, four kids, two of whom were in college, one at his alma mater, the other enjoying watching a spectacular football season at TCU. Emil is a well established executive in product and cloud role, having spent time at Rackspace, Dell, Codero. His last role was as CEO of Cero and eventually he was tapped by private equity to lead Hostway, who, if you remember, was a leader in...2022-11-288h 01The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaChris Cannon of the Cannon GroupThe Bridge Podcast - Cannon Intro Hi, and welcome to The Bridge. I'm your host, Scott Kinka. This episode was a special one. First, because it was in person. I don't get to do a lot of those. And second, because it was with one of our own from Bridgepointe. My guest today is Chris Cannon, founder of the Cannon Group, recently acquired by Bridgepoint Technologies. Chris is now serving as the managing director of Lifecycle Services for Bridgepointe. That’s why I'm all decked out in my Bridgepointe gear today. Cannon Group is a 20 pl...2022-11-225h 06The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaCraig Patterson of AryakaHi, and welcome to the Bridge. I'm Scott Kinka. In this episode, I speak with Craig Patterson. Craig is the Senior Vice President of Global Channel Sales for Aryaka. He’s an interesting high energy, great guy, hockey dad, technologist. He runs his own podcast, incidentally, called Dreamers and Doers. He's invited me to be on that podcast. I've started listening, really good. So check that out. And joining him on his pod might be fun, Dreamers and Doers. But the fact that he's a pod show host should give you a little bit of perspective on this guy's pe...2022-11-132h 35The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaChris Sharp of Digital RealtyHi, and welcome to the Bridge. I'm your host, Scott Kinka. My guest on this episode is Chris Sharp. He's the CTO of Digital Realty. It's not that often that I get to meet someone for the first time on the podcast, but here we were meeting on camera for the first time. Chris has spent seven and a half years at Digital Realty, Equinix before that. Couple tours of duty with traditional network carriers. We commiserated on that a bit. I had some of my own but if you're not familiar with Digital Realty, they are one of...2022-11-071h 00The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaChris Jones of AT&THi, and welcome to the Bridge. I'm your host, Scott Kinka. My guest this week is Chris Jones of AT&T. He's the AVP of channel sales. For AT&T and ACC business. Chris has been with AT&T for 28 years. We laughed a little bit about one or two little breakups they had where he tried something else, but he's, he's been there almost straight for 30 years. He's been in multiple roles there. Channel sales, marketing. Strategy, even spent time in wireless. Just a different story than what you hear about folks in this fast moving...2022-10-3111h 43Off My ShelfOff My ShelfEpisode 98 - Mystery Men and Ocean's Eleven In this episode Nilesh Patel joins me in talking about 2 films from the turn of the century, Mystery Men and Ocean’s 11. Mystery MenRelease: 1999Director: Kinka UsherStars: Ben Stiller, Janeane Garofalo, William H. Macy, Paul Reubens, Hank Azaria, Geoffrey Rush, Greg Kinnear Ocean’s ElevenRelease: 2001Director: Steven SoderberghStars: George Clooney, Brad Pitt, Julia Roberts. Matt Damon, Don Cheadle, Bernie Mac, Elliott Gould, Casey Affleck, Scott Caan Shaket So according to google this is what a shaket “a shacket is essentially a slight...2022-10-282h 21The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaTim Allen of EvolveIPHi, and welcome to The Bridge. I'm your host, Scott Kinka. This week I interviewed Tim Allen, Executive Vice President and Founding Partner of EvolveIP. Tim and I have been friends for nearly 25 years through a couple of companies, and in the interest of full disclosure, more than a decade together at a EvolveIP. Tim also joined me here in studio, which was a nice change of pace from the online interviews that make up a majority of my podcast, and frankly probably make up a majority of the meetings that you engage in on a day to day...2022-10-143h 54The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaMike Nowak from BCM OneWelcome to the next episode of the Bridge Podcast. I'm your host, Scott Kinka. This week we had the opportunity to sit down with Mike Nowak, who is the Chief Revenue Officer of BCM One. I won't steal his thunder, but if you're not familiar with BCM One, they are an MSP, with what Mike describes as a Nordstrom class approach, to customer fulfillment, if you will. They're in connectivity. SDWAN SIP. They've got about a million UCaas seats out there. Very interesting company. Mike's a great speaker, dad to two girls, a self-professed builder, as he...2022-09-3012h 58The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaArtie Chang from PanTerra NetworksA few weeks ago, we sat down with Artie Chang, the CEO and founder of PanTerra Networks. Artie is a true tech entrepreneur. 15 years, self-funded with some local and regional investors, out there competing, surviving every day against the big tech companies in unified communications and collaboration. This is a guy whose tech was founded around working remote and you'd think, embedded into the culture of the business, and yet even PanTerra still struggled from some of the same cultural challenges that your business may be facing today. If you think you had some problems working during...2022-09-0810h 22The Bridgecast with Scott KinkaThe Bridgecast with Scott KinkaIntro to The Bridge Podcast with Scott KinkaIn this quick 1 minute intro, veteran commercial technologist Scott  Kinka outlines what you can expect from the forthcoming episodes of The Bridge.2022-09-021h 03AVANT Technology InsightsAVANT Technology InsightsScott Kinka: The Rise of the Digital WorkspaceThe Work-from-Anywhere model has inspired the rapid emergence of the Digital Workspace. In this episode, Scott Kinka of EvolveIP discusses the opportunity to differentiate your company, the lessons of Covid, how IT is changing, and more.2021-06-3024 minAVANT Technology InsightsAVANT Technology InsightsScott Kinka: Top 5 Post-Covid Considerations for ITPost-Covid? Or maybe mid-Covid. Whatever your views, Scott Kinka of EvolveIP talks to Ken Presti about five IT considerations your competitors hope you'll forget.2020-11-1836 minGuy Macquart Mixes and PodcastsGuy Macquart Mixes and PodcastsNight Train Collection 08 ( Black Sound Mix) By Guy MacquartNight Train Collection 08 ( Black Sound Mix) By Guy Macquart Intro mix by Guy Macquart : (The Incredible Bongo Band - Dueling Bongos et Baby Huey - California Dreamin') Pigmeat Markham - Here Comes The Judge The Trial - 1968 version originale 45rpm JUBALAIRES GOSPEL NOAH Gil Scott Heron - INTRO Whitey On The Moon Gil Scott Heron - Whitey On The Moon (The Munk Machine Remix) Geyster (GAEL BENYAMIN) - The Bottle Ultra Naté, Roland Clark, Claptone - The First Time Free (Claptone Remix) Tommy Bones - Black Concept Johan S - W...2016-12-161h 00