Shows
Tea and TimbitsMindset & Culture - Constant EvolutionIn this bonus July episode, we explore what it means to live in a state of constant evolution (and how a flat tire can be surprisingly enlightening). From late-night roadside reflections to the business lessons hiding in market stagnation, we talk about shifting mindsets from doers to leaders, and operators to guides. It's part strategy, part therapy, and—let's be honest—part coping mechanism for when your growth chart flatlines. If you're wondering why your business feels stuck despite working harder than ever, this one's for you.2025-07-3020 min
Tea and TimbitsMindset + Culture: Healthy Mind, Healthy Body, Prosperous WorkIn this episode, we tackle the not-so-delicate balance between productivity and well-being—with a cold drink in hand and a not-so-healthy snack probably nearby. We reflect on how our physical habits (or lack thereof) affect our minds, our work, and our leadership. From beer-fueled guilt trips to dodging fast food temptations at youth baseball tournaments, we share personal stories and self-deprecating truths about finding moderation in the madness. Whether you're a leader trying to set a better example or just someone who forgot what a glass of water looks like, this one's for you. Spoiler: taking a solo cinema tr...2025-07-2320 min
Tea and TimbitsMindset + Culture - Creating Culture with BoundariesCulture isn't what you preach—it's what you permit.In this episode of Tea & Timbits, we (Scott from steamy Toronto & Andy from the melting UK) talk about the collision of personal boundaries, burnout, and business culture.Andy admits he planned an amazing music festival and accidentally ghosted his own well-being. We ask: what happens when you bring that same energy—or lack of it—into your workplace?Key takeaways:You can't build a high-performance team in a low-standards cultureBoundaries aren't barriers—they're your foundationSometimes, you're just in...2025-07-1620 min
Tea and TimbitsMindset + Culture - Clarity BreakWe wore our Blue Jays colors and accidentally stumbled into one of our most useful conversations yet!This week on the Tea and Timbits podcast, we talk about:⚾️ Celebrating wins (like beating the Yankees—sorry not sorry)🧠 The value of a "clarity break" — 30-60 mins of unplugged time with just your thoughts and a pen📉 Why busy ≠ productive🤯 How leadership without clarity hurts culture (and possibly your calendar)We even admit we don’t always practice what we preach… but hey, awareness is the first step, right?So take a pause, ditch the noti...2025-07-0921 min
Tea and TimbitsMindset and Culture - Leadership StrategiesThis week on Tea & Timbits, we’re tackling that mysterious, all-powerful force known as “culture”—you know, the thing that happens when you're not in the room but still shapes how people act, collaborate, and react when someone leaves dirty dishes in the sink.We talk about:✅ Why leaders always set the culture (even by doing nothing)✅ How mindset becomes the message✅ Why panicking in a meeting is like throwing spaghetti at a wall (spoiler: still a mess)✅ The surprising link between belief systems and burnoutIf you’ve ever wondered whether culture is...2025-07-0215 min
Tea and TimbitsCrisis Management - Post Crisis RecoveryEver wondered what happens after the storm? In this final episode of our crisis management series, we dive headfirst into the mysterious land of post-crisis recovery—where burnt-out leaders rebuild, reignite, and occasionally misplace an entire month (looking at you, July).We kick off with a story about the bizarre world of legal contracts—complete with edits so aggressive, they basically rewrote the Constitution—and how staying true to your business values might just save your sanity. Then, we explore the Five R’s of post-crisis recovery: Respond, Reassure, Review, Rebuild, and Reignite. It's basically crisis feng shui, wi...2025-06-2518 min
Tea and TimbitsCrisis Management - Early Warning SignalsCrisis incoming… or is it?In this episode, we talk about early warning signals—the kind that tell you a deal is off the rails, your pipeline’s clogged, or your prospect is quietly ghosting you while you're still updating the forecast.We cover:- Why your inbox on Friday night isn’t a five-alarm fire (probably).- The sneaky signals: silence, repetition, and that one client you wine and dine but haven’t talked business with in 6 months.- How to swap gut feelings for actual das...2025-06-1817 min
Tea and TimbitsCrisis Management - Untangling Emotion from UrgencyEver find yourself reacting like the building’s on fire, only to realize it was just someone yelling "matchstick"? 🔥We’ve all been there. In our latest episode, we dig into one of the sneakiest traps in business life: confusing emotion with urgency. One of us even learned what a steel man argument was (and no, it’s not an Ironman triathlon). 🏃♂️We cover:- How to pause the panic spiral- The power of empathy + logic- Real talk on how sales teams misfire unde...2025-06-1121 min
Tea and TimbitsCrisis Management: Leading Under PressureCrisis? What crisis? Oh… that one.This month, we're diving headfirst into the deep end: Crisis Management. We kicked things off by talking about leading under pressure — because nothing says “fun” like navigating chaos with a tight smile and a ticking clock.In our latest episode, we chat about:- Classic ways leaders make things worse- How to control the narrative- Why AI might be your new crisis buddy- Showing up in personWe’re not experts in crisis prevention (who is?), but we do believe in preparation, transparency, and the occasional awkward ap...2025-06-0423 min
Tea and TimbitsClosing the Deal: The False Friction of ObjectionsEver had a sales call where everything felt right… until the client hit you with “just send a quote”? 😅In this week's episode of Tea and Timbits, we unpack the idea of “false friction” in sales—those moments where deals stall because we’ve assumed objections, leaned too hard on scripts, or forgotten that discovery is a two-way street.We share two real-world deal stories—one that got sticky, one that found traction—and talk about how assumptions, sales scripts, and over-automation can sabotage great conversations.Whether you're leading a sales team or still clingin...2025-05-2820 min
Tea and TimbitsClosing the Deal: The Win-Win WayEver been on the brink of closing a big deal when someone says, “Actually… we need a 12% discount”? Us too.In our latest episode, we share how one logistics company turned a "take it or leave it" ultimatum into a collaborative triumph (complete with ESG dashboards and bonus cargo optimization).We dive into:- The importance of co-creating value beyond price- Why transparency beats power plays in negotiations- How to build deals that don’t just close, but thrive long-term🎧 Listen now if you’re r...2025-05-1519 min
Tea and TimbitsClosing the Deal: High-Stakes NegotiationEver tried to close a high-value deal while wearing pajama pants and broadcasting live from Laundry Mountain? We have thoughts. 😬This week on Tea & Timbits, we tackle the art (and chaos) of high-value negotiations in complex deals—virtually and beyond. From why your Zoom setup is make-or-break, to understanding the full value chain, to the underrated power move of swapping out your negotiators mid-deal... we cover it all.👉 Whether you're navigating million-dollar contracts or just trying to make it through a virtual meeting without muting yourself, this one's got gems (and grumbles) for you.🎧 List...2025-05-0924 min
Tea and TimbitsProspecting: Event TacticsLive from the land of tea and warm beer (the UK!), we’re together in the same room again and feeling slightly over-caffeinated. In this final April installment of our sales tactics series, we take the stage with a deep dive into events—how to make them more than just sad coffee and awkward handshakes.We riff on Battle of the Bands, trade shows, and why “winging it” is a terrible idea unless you’re an actual bird. From intentional networking to hosting your own killer summit, and even how not to look like a lost intern behind a t...2025-04-3021 min
Tea and TimbitsProspecting: Relationship SellingThis week, we were actually in the same room! We dove into the wonderful, occasionally awkward world of relationship selling. From warm introductions and word of mouth to door-knocking tales and strategic partnerships, we discuss how genuine human connection can be your strongest sales tactic — even if your microphone’s feeling a bit shy.Expect chuckles and advice on how to actually build trust instead of just chasing quotas. If you’ve ever wondered if asking your cousin’s friend's dog walker for a referral is a good idea — we’re here to say... maybe?2025-04-2320 min
Tea and TimbitsProspecting: The Market PlaybookIn this episode, one of us is jetlagged in Dublin, the other is wide awake in the UK, and both of us are here to talk tactics. We dive into the wide world of market-facing prospecting strategies—think social media, influencer marketing (yes, even the B2B kind), digital ads, and email campaigns that don’t make people hit “unsubscribe.”We get into a cautionary tale of a startup that grew the delivery team before building its sales pipeline (spoiler: not ideal), and chat about how brand awareness, education, and genuine connection are your secret weapons in a noisy...2025-04-1721 min
Tea and TimbitsProspecting: FundamentalsForget Perfect. Just Prospect. 🎙️This episode is all about the fundamentals of prospecting—but let’s be honest, we also spent a good chunk of time admitting all the things we’ve done wrong.- Waiting for permission instead of just publishing? Been there.- Drowning in research and never taking action? Yep.- Forgetting to follow up... ever? Guilty.In this episode, we talk through the real basics of prospecting—research, branding, thought leadership, SEO, and follow-up—minus the fluff, minus the fear of not getting it “just right.”Come for the tips, stay...2025-04-0921 min
Tea and TimbitsProspecting: More Hustle, Less HopeIn this episode, we roll up our sleeves and wade into the wonderfully chaotic world of prospecting — that top-of-funnel magic that somehow feels more like mystery than method.We kick off a full month dedicated to finding new business (on purpose!) with a jam-packed list of 15+ prospecting tactics. From warm intros and intentional networking to cold calling, SEO, and the return of good ol' door-knocking, we’re serving up every trick we’ve got. There’s even a story about vinyl tariffs, market detours, and some low-key international scheming. You’re welcome.2025-04-0221 min
Tea and TimbitsSpring Cleaning: For your Sales PipelineWe trade in our feather dusters for CRM dashboards as we tackle the chaos lurking in your sales pipeline. We dive into why a cluttered pipeline equals a cluttered mind—and how both can derail your business mojo. From setting meaningful pipeline stages to actually (gasp!) talking to your prospects about where they stand, we’re sharing spring cleaning tips that go beyond the mop bucket.Also, accountability groups, echo chambers, social media side-eyes, and the sheer joy of hearing “you’re still muted” in a virtual meeting. Join us for a refreshingly honest take on keeping your pipel...2025-03-2621 min
Tea and TimbitsSpring Cleaning: Transformation LeadershipSpring cleaning isn't just for your cluttered garage—it applies to leadership too! In this episode of Tea and Timbits, we take a deep dive into transformational leadership and how taking a step back can help you (and your team) take a giant leap forward.We swap stories (including a disastrous sales meeting) to highlight why leadership isn't just about setting big goals but also about setting up the right habits, structure, and vision. Whether you're a seasoned leader, an aspiring one, or an individual contributor looking to grow, we've got practical tips to help yo...2025-03-1919 min
Tea and TimbitsSpring Cleaning: Tools that Add Value (or Don't)How many digital tools is too many? If your tech stack looks more like a digital thrift store, it might be time for some spring cleaning. This week on Tea & Timbits, we ask the tough questions:❌ Do you actually use all those apps you’re paying for?❌ Is your inbox filtering system helping—or hiding important emails?Let’s declutter and get back to what actually works. Tune in now! #BusinessDevelopment #Productivity #SpringCleaning #DigitalDeclutter #TeaAndTimbits2025-03-1220 min
Tea and TimbitsSpring Cleaning - For Business DevelopmentAh, spring—the time of year when we pretend we’re finally going to clean out that junk drawer. But what about decluttering our workspaces, schedules, and digital lives? In this episode, we take the idea of spring cleaning beyond dust bunnies and apply it to business development, productivity, and leadership.We swap stories of personal chaos (including bunny ears and half-drunk cans of Coke) and make the case for tidying up your workspace, calendar, and digital clutter—but without forcing everyone into an all-white minimalist aesthetic. Plus, why an organized schedule can literally give you hours of you...2025-03-0515 min
Tea and TimbitsGoing Digital: Podcasting to Sound Like You Know What You're SayingThinking about starting a podcast? Here’s our expert (read: totally self-taught and occasionally chaotic) advice: Just start. Seriously. Too many people spend months geeking out over equipment and obsessing over format, and then… never actually record an episode.After more than a year of doing this, here’s what we’ve learned:🎙 Good audio matters. No one wants to listen to you shouting at your phone from across the room.📆 Consistency > Perfection. Set a schedule and stick to it.💡 It’s about transformation, not just information. If your podcast is just an audio version of a PowerP...2025-02-2621 min
Tea and TimbitsGoing Digital: YouTube for Business🚨 HOT TAKE: Your business probably needs a YouTube channel. 🚨Not because it’s trendy. Not because “video is the future” (although… it kinda is). But because it’s the easiest way toconnect, educate, and build trust with your audience—whether that’s customers, prospects, or even your own team.In this week’s episode:📌 Why video isway more than just a marketing gimmick📌 How B2B brands (yes, evenyour industry) can leverage YouTube📌 The power of personal branding—should your employees have their own channels?📌 A cautionary tale about inbox mismanagement 😬So, is YouTube worth it foryour bu...2025-02-1922 min
Tea and TimbitsGoing Digital: CRM - Necessary Evil or Secret Superpower?Let’s be real: nobodylikes using a CRM. Sales teams dread it. Managers swear by it. And executives just want reports thatmagically make sense. So why does it still feel like pulling teeth to get people to use it properly?
In our latestTea & Timbits episode, we unpack the love-hate relationship with CRM systems. The truth? It’sprobably not your CRM that’s the problem—it’s how you're using it (or forcing people to use it).
🔹 Why most companies set up their CRM wrong
🔹 How to make it actuallyuseful for your team
🔹 The #1 mistake leaders make when implementing CRM
🔹 And why switching systemsw...2025-02-1223 min
Tea and TimbitsGoing Digital: Are You Doing it Wrong?🚨 Hot take: Your digital experience isn’t just your slick website or fancy chatbot—it’s the entire journey your customers take, from first click to final transaction (and beyond).
In this episode, we talk about:✅ What "digital experience" really means✅ The wrong ways to communicate with customers (WhatsApp isn’t always the answer 😬)✅ Why overloading on one digital touchpoint while ignoring the rest is a recipe for disaster✅ How to map out a seamless customer journey that actually works
No buzzwords, no fluff—just practical advice and a few laughs along the way. Tune in n...2025-02-0520 min
Tea and TimbitsJanuary Check-In: Are We All Just Making It Up?January: The year’s longest month
We took a moment to reflect on 2025 so far, and the consensus? A little hectic, a little unpredictable, and somehow still business as usual.
🔹 How do we make people feel valued even when decisions keep changing?🔹 Are businesses freezing in place or seizing the moment?🔹 AI and social media: The tools we love (and fear?).
If you’re also navigating this whirlwind, grab a hot drink and tune in to our latest episode. Let’s figure this year out together!
#BusinessGrowth #AI #Leadership #TeaAndTimbits2025-01-2925 min
Tea and TimbitsChange: Managing Conflict for GrowthChange might be inevitable, but managing conflict during it? That’s a whole different ball game. This week on Tea & Timbits, we talk about the often-messy, always-challenging process of managing conflict in business transformations.
From unpacking human resistance to change to sharing real-life anecdotes (yes, birthday dinner plans gone sideways can teach us a lot!), we’re here to guide you through the emotional and practical steps of navigating conflict with empathy and clarity.
Whether you’re a leader implementing change or someone caught in the middle, this episode offers relatable stories and actionable tips to hel...2025-01-2219 min
Tea and TimbitsChange: Communicating Without Losing Your Cool (or Your Team)🚨 Change is inevitable, but miscommunication doesn’t have to be! 🚨
In our latest Tea & Timbits episode, we’re talking all things change communication—because let’s face it, we’ve all been guilty of overloading our teams with info (or not giving enough) at some point.
We explore:🎯 Why the "why, how, and what’s in it for them" is your holy trinity.🧠 Balancing the logic AND emotions of change.📢 How pacing and tailored communication can save the day.💬 Getting feedback loops right to build trust and engagement.
Whether you're leading the charge or j...2025-01-1519 min
Tea and TimbitsChange: Navigating the Change TrainChange: It’s the one constant—and the one thing most people run from faster than a free meeting invite. 😅
In our latest Tea and Timbits episode, we talk about leading a team through change. Turns out, it’s less about what you’re changing and more about how you bring everyone along for the ride.
✅ Why empathy and communication are your best tools✅ How to avoid “top-down decree doom”✅ The role of small wins in building momentum✅ And yes, a punk gig story that proves prep and serendipity go hand in hand
If you’ve e...2025-01-0818 min
Tea and TimbitsChange: A New Year’s Dive Into Transformation New Year, New You? Maybe. Let’s Talk About Change! 🎉
As 2025 kicks off, we’re diving into everyone’s favorite New Year’s topic: CHANGE. Whether it’s personal goals or business strategy, change can be exhilarating... and terrifying. We share stories about incremental progress, and when it’s time to go big or go home. Plus, how to navigate tech disruptions without losing your cool (or your clients).
Change is inevitable, but thriving through it? That’s a skill. Start your year with insights and a little fun—champagne tuxedo not required. 🍾2025-01-0119 min
Tea and TimbitsTraditions, Timbits, and Tinsel🎅 Ho, ho, ho! It’s the season of traditions! In our latest podcast, we’ve wrapped up a gift of global Christmas reflections just for you. 🎁
Did you know that Japan has a KFC tradition for Christmas? Or that in Sweden, a failed soda became a seasonal sensation? 🎄 We dive into these stories and chat about how traditions, whether at home or in business, can bring a touch of joy and connection.
Give it a listen to spark ideas on how you can use traditions (or start new ones) to create lasting memories in your work and pers...2024-12-2518 min
Tea and TimbitsProcess & Culture: The Secret of a Good Sales Process🎄🎄🎄🎄🎄 Ready to level up your sales game just in time for the holidays? In our latest Tea & Timbits episode, we dive into what makes a sales process truly great. Hint: it's not about overcomplicating things or skipping steps—it’s about creating a clear, flexible journey that turns strangers into advocates. 💡
We also tackle the dreaded RFP, share lessons from broken processes, and discuss why sometimes stepping away is the best move. Whether you're flying solo or steering a sales team, this episode is your gift of insights for the season! 🎁
Tune in now and let us know—what’s your s...2024-12-1825 min
Tea and TimbitsProcess & Culture: Let's Get TacticalTurns out, the key to motivating your team isn’t an inbox full of epic monologues. (Who knew, right?) This week on Tea & Timbits, we explore why handwritten sticky notes trump spammy emails every time. ✍️
Join us as we discuss:- Creating processes that don’t suck the soul out of your team- Hiring tips that ensure your new recruit vibes with your culture- The reality of risk-based management (Spoiler: it’s not just avoiding risks)
Got team dynamics woes? Culture fit chaos? We’ve got you. Tune in, and let’s fix it...2024-12-1120 min
Tea and TimbitsProcess & Culture: The Importance of Qualifying for FitProcess + Culture = Business Magic! 🌟In our latest podcast episode, we tackle the great business balancing act: process versus culture. Ever tried launching a new project only for "too many cooks in the kitchen" to ruin it? Or wondered if a disruptor can mesh with a team of collaborators? (Spoiler: Sometimes yes, sometimes no.)
We share tales from trade shows, tips on building scalable processes, and why being upfront about your culture might just save you years of regret. Whether you're hiring, managing clients, or just trying to keep your team sane, this episode's for you.
G...2024-12-0422 min
Tea and TimbitsLooking Ahead: Staying Ahead of Business Trends
🚀 Keeping a finger on the pulse of business trends isn’t just for the tech-savvy—it’s survival 101 in today’s fast-paced world!
In our latest Tea & Timbits episode, we explore how to stay ahead without getting lost in the noise. Think daily habits, credible industry insights, and yes, those infamous lessons from Blockbuster. 💾
🔑 Key takeaways:
Build a simple routine to track trends.
Seek out reliable sources (not the latest meme).
Embrace collaboration, conferences, and cross-industry chats.
Stay ahead, stay curious, and most importantly—don’t overcomplicate it. 🎙️ Catch the full episode here 👉 tntimbits.com...2024-11-2820 min
Tea and TimbitsLooking Ahead: Agency or In-house?Agency or In-House? The Debate is ON!
This week on Tea & Timbits, we dove into a key strategic decisions businesses face: when to keep it in-house and when to call in the pros (aka an agency).
Key Takeaways:
Agencies bring specialized expertise and scalability, but require discovery and alignment.
In-house offers control and cultural synergy but might stretch your team too thin.
The real magic? Finding the right balance for YOUR project needs.
We also shared a cautionary tale involving a FedEx mix-up (spoiler: Scott is not on FedEx's holiday card list this...2024-11-2022 min
Tea and TimbitsLooking Ahead: Strategic PlanningStrategic planning season is here, and we've got a fresh take for you! This week on the Tea and Timbits podcast, we’re talking all things strategy—what it is, what it isn’t, and how to make sure your 2025 goals aren’t gathering dust by February.
We dive into actionable strategies that will actually move the needle, focusing on consistency, accountability, and the right mix of structure and creative freedom. Curious about how to review your strategy without drowning in details?
Check out the episode and join the conversation—let’s make those plans work for us...2024-11-1321 min
Tea and TimbitsLooking Ahead: Planning for Tomorrow🎉 Happy 1-Year Anniversary to Tea and Timbits! 🎉
This milestone episode has us thinking about the future—and let’s be honest, we’ve all been guilty of “tweaking last year’s spreadsheet” instead of truly rethinking strategy. 🤔
In this episode, we explore:
How to navigate the ever-evolving business landscape.
Why your “tried and true” methods still matter (but could use a health check).
The importance of mindset shifts and personal ownership.
Ready to make 2024 a year of thoughtful growth and sustainable change? Tune in and let’s map out the future together! 🎧
#businessstrategy #growthmin...2024-11-0720 min
Tea and TimbitsSales + Marketing: Growth Marketing Unpacked🚀 Is Growth Marketing a Buzzword or a Game-Changer? 🚀
We just wrapped up a new episode of Tea & Timbits, where we break down the nitty-gritty of growth marketing! 🎙️ This isn’t your average marketing talk—it’s all about creating lasting growth through every phase of the customer journey.
It’s not just about getting prospects through the door; it’s about creating meaningful touchpoints at every step, from initial engagement to customer success. 🤝 Yes, it can be daunting, but we're sharing practical steps to make it manageable. Spoiler: you don’t have to “boil the ocean” 🌊 to succeed!
...2024-10-3020 min
Tea and TimbitsSales + Marketing: House of Brands or Branded House?🚗💼 Ever wonder whether you’re better off marketing each product as its own brand or creating one united brand for all? Today’s episode of Tea & Timbits just might be for you!
From Scott’s rookie story on forgetting to mention costs to clients (oops 😬) to the strategies behind Volkswagen and Hugo Boss, we’re unpacking all things brand architecture. We discuss why you might want separate identities for each product, how SEO plays in, and how individual reps can keep messaging on point.
Catch this episode and think intentionally abo...2024-10-2320 min
Tea and TimbitsSales + Marketing: Are You Looking in the Right Mirror?🎙 Ever feel like you’re shouting into the marketing void? 🤔 In our latest Tea and Timbits episode, we dig into the art of marketing self-assessment.
From Andy’s LinkedIn lockout saga to defining your brand’s "why", this episode dives deep into knowing your market and representing yourself well. Whether you’re a solopreneur or a marketing team lead, a self-assessment can reveal the strengths (and gaps!) in your strategy. Give it a listen to start turning your own marketing mirror around. 👀✨ #MarketingTips #PersonalBranding #Podcast2024-10-1617 min
Tea and TimbitsSales + Marketing - Personal Branding🚨 New Episode Alert! 🚨
Ever feel like you’re juggling two versions of yourself—one for work and one for your personal life? Well, on this week’s episode, we’re breaking down how to bring those two worlds together without losing your sanity (or your job). 🎭
Scott talks about how his agency is revamping for growth—pro tip: always include the client’s perspective! Meanwhile, Andy gives us the lowdown on why aligning your personal and professional values can make you more authentic (and way less stressed).
👉 Tune in for insights on personal branding that don’t requ...2024-10-0919 min
Tea and TimbitsSales and Marketing: Better TogetherEver wondered why sales and marketing feel like frenemies? 🤔 In this episode, Andy and Scott break down the love-hate relationship between these two vital business functions. Should marketing just hand leads over to sales? Is it really the sales team’s job to close the deal? Or—wait for it—are they both right?
We talk stories, strategies, and a few cringe-worthy moments in this honest conversation about how these teams can work better together. Grab your tea (or timbits), and give it a listen! 🍵🍩
#salesandmarketing #businessdevelopment #teamwork #b2b #collaboration2024-10-0221 min
Tea and TimbitsAccount Based Selling - Marketing Tips🌟 Feeling burnt out? You're not alone! 🌟
In this episode, Scott gets real about his recent bout with burnout at a sales summit—sometimes the best cure is soda water and a moment to breathe! 💡 After some much-needed reflection, Scott and Andy dive into actionable marketing strategies to fuel your account-based selling. From hosting themed networking events to crafting tailored content, they’ve got tips to help you thrive without losing your sanity.
🎧👇
#SalesTips #MarketingStrategies #AccountBasedSelling #Podcast #BusinessDevelopment2024-09-2621 min
Tea and TimbitsAccount Based Selling - Tactics🚀 Ready to level up your account-based selling game? In this episode, we tackle everything from video cold calls (yep, those are a thing!) to navigating CRM systems that nobody seems to use. 💻📞
🎙️ Highlights:
The power of sending personalized video messages (and how not to look like an AI-generated avatar 🤖)
The struggles of setting up a CRM that people actually use 🙃
Why brainstorming with your team might be your secret weapon to finding those perfect prospects
Whether you're a seasoned pro or just trying to figure out how to avoid CRM purgatory, there’s something here for you! Listen in and...2024-09-1821 min
Tea and TimbitsAccount Based Selling: Help Clients Qualify You🌍 Ever feel like you're jumping on the latest trend just because everyone else is? Well, Scott and Andy tackle this head-on in our latest episode. 🛠️
Scott shares a story about helping a small business owner who was struggling to fit into the e-commerce mold. The big takeaway? Not every business needs to follow the same path to success.
In this episode, we dive into how to help your clients qualify you—not the other way around! It’s all about creating mutual understanding and ensuring both parties are aligned on the goals, processes, and values that matter. Because at the end of the d...2024-09-1113 min
Tea and TimbitsAccount Based Selling - What is it?🌟 The Power of Personalization 🌟
Ever feel like sales is a bit like trying to make friends at a networking event—lots of small talk, and most people are just looking for the exit? 😅 Well, imagine if you knew exactly who to talk to, what they care about, and how to genuinely add value to their lives. That’s the magic of account-based selling (ABS).
In our latest Tea & Timbits episode, Andy and Scott dive into the world of ABS—how it’s not just a strategy but a mindset. Forget the spray-and-pray approach; we’re talking about laser...2024-09-0422 min
Tea and TimbitsEntrepreneurs: Let It Go!🎙️ "Let It Go: The Business Edition" 🚀
Join us for the final episode of our entrepreneurial series as we dive into the delicate art of letting go. Discover why clinging to outdated practices, failing products, or unproductive team members could be holding you back from innovation and growth.
Scott shares a hilarious tale about a spell-casting offer he received (100% satisfaction guaranteed, of course!). 😄✨
Whether you're a business owner, a team leader, or just someone who hums "Let It Go" at inappropriate times, this episode is for you! Embrace change, ignite growth, and learn why sometimes mov...2024-08-2818 min
Tea and TimbitsEntrepreneurs: The Classic Dilemma🎙️ Juggling Acts in Business 🎙️
Have you ever found yourself torn between diving into the daily grind of your business and stepping back to focus on the big picture? 🤔 In the this episode, we explore the age-old dilemma every entrepreneur faces: working on the business versus working in the business.
Join us for a lively discussion where we share our top tips, insights, and even a story about a company that took "open door policy" to a whole new level by knocking down walls! 😂
Plus, we have a top five list that you won't want to miss!2024-08-2118 min
Tea and TimbitsEntrepreneurs: Imposter Syndrome🚀 Overcoming Imposter Syndrome: Easier Said Than Done? 🚀
Ever felt like a fraud despite your accomplishments? Yep, we've all been there! 🤦♀️ In our latest episode, Andy and Scott dive into the deep waters of imposter syndrome. 🌊 We share our experiences, practical tips, and a few laughs to help you navigate this all-too-common feeling.
Here's what you'll learn:
🔹 How to recognize signs of imposter syndrome
🔹 Ways to boost your confidence and celebrate small wins
🔹 The power of mentorship and community
Listen in as we explore how to transform self-doubt into self-belief, all while embracing our quirks and a bit of British...2024-08-1420 min
Tea and TimbitsEntrepreneurs: So You've Got an IdeaScott and Andy are back with entrepreneurial insights hotter than a summer's day in Toronto! 🏖️🌞 Dive into the latest episode where we explore how a punk band turned its merch flop into a fan-fueled success story. Plus, get the scoop on using market feedback to refine your ideas. Perfect listening for anyone looking to kickstart a project or breathe new life into any venture! 🚀
Let's get those creative juices flowing! 💡2024-08-0718 min
Tea and TimbitsUnlocking Growth Through Strategic Partnerships!
In this episode, Andy and Scott explore the ins and outs of strategic partnerships. Scott shares a personal experience from Flywheel, where a partnership's rocky start turned into a lesson about the importance of clear communication and aligned goals. They discuss how partnerships can drive business growth by accessing new markets and enhancing offerings, while emphasizing the need for clear expectations and open communication to ensure mutual benefit.2024-07-3123 min
Tea and TimbitsCorporate Culture: Managing Up🌟 New Episode Alert! 🌟
Scott and Andy are back with some mildly comic tales and invaluable advice on mastering the art of "managing up" at work. Tune in to hear about Andy's farm adventures, why setting boundaries is crucial, and how to proactively solve problems like a pro. Perfect for anyone looking to thrive in their career! 🚀 #CareerGrowth #ManagingUp #PodcastLife2024-07-2419 min
Tea and TimbitsCorporate Culture: Career Development🌟 Ready to level up your team's career development game? 🌟
Scott and Andy dive into the importance of nurturing talent and keeping a robust hiring pipeline, even when it feels like you're fully staffed. Hear Scott's BBQ-fueled tale of missed interns and learn why keeping future prospects in mind is a game-changer for your corporate culture. Tune in for some summer vibes and career growth insights! 🎙️✨ #CareerDevelopment #TalentManagement #CorporateCulture #PodcastLife2024-07-1718 min
Tea and TimbitsCorporate Culture: Professional Development💼 Ready to elevate your career? Scott and Andy share golden nuggets on professional development in our latest episode! From strategic partnerships to continuous training, discover how to keep growing and thriving in your role. Tune in for insights and a sprinkle of humor! #CareerGrowth #ProfessionalDevelopment #Podcast 🎧2024-07-1018 min
Tea and TimbitsCorporate Culture: Have You Got It?🌟 Ever tried to copy-paste your business model into a new market? It’s like using a fork to eat soup—messy and ineffective. Scott and Andy share how one company increased sales by 40% by localizing their approach.
The hosts dive in and emphasize that successful corporate culture, whether strict or relaxed, should make employees feel safe, valued, and aligned with the company’s mission.
#CorporateCulture #BusinessGrowth #Localization 📈2024-07-0320 min
Tea and TimbitsMindset: Stay NimbleWrapping up our series on mindset with a reminder that balance is key to success. In this episode, we dive into the balance between structure and flexibility in business and business development. It is important to have a clear process but also to stay nimble enough to adapt to changing circumstances. #BusinessDevelopment #MindsetMatters #StayNimble2024-06-2619 min
Tea and TimbitsMindset: Be Helpful, Ask for Help!🎸 Need a boost in your business? 🤝 In our latest chat, we revive an '80s metal band and discover the magic of asking for help. Embrace your authenticity, be bold, and remember—helping others can elevate your own game too! Ready to rock your mindset? 💪2024-06-1916 min
Tea and TimbitsMindset: Abundance vs ScarcityEver wonder if you're stuck in a scarcity mindset? This week, we tackle the abundance vs. scarcity debate (again), offering tips on how to shift your perspective and seize new opportunities. Get ready for some real talk about substance over sizzle and the importance of curiosity in business. Tune in and transform your mindset!2024-06-1220 min
Tea and TimbitsMastering Your Mindset💡 Ever wondered how a change in mindset can turn a flop into a triumph? Scott and Andy share a tale of a punk band's merch misstep that transformed into a success with a clever social media twist. 🌟 Tune in to learn why getting your head in the right place can make all the difference in business and life! 🧠✨2024-06-0518 min
Tea and TimbitsKnowing Your Audience🚀 Fresh off the mic with Scott and Andy! This week's episode unpacks the secret sauce to effective messaging—consistency! 🎙️ Plus, get insider tips on crafting customer personas that aren't just detailed, but actionable. Whether you're refining your marketing strategy or aiming for standout visibility at your next trade show, these insights are gold. 🌟 Dive in for a masterclass in messaging and market differentiation! #MarketingTips #CustomerEngagement #BusinessStrategy2024-05-2920 min
Tea and TimbitsResistance to ChangeIn today's episode, Scott kicks off with a vivid image of a persistently green Chicago River, but don't tell Andy that story! The duo then dives into the meaty topic of resistance to change, weaving in personal anecdotes from a recent e-commerce conference and some friendly debate on handling competition. They offer a frank discussion on the human nature of resistance, emphasizing communication and leadership in fostering change.2024-05-2216 min
Tea and TimbitsCustom or Off the Shelf?Today, we dive deep into the nitty-gritty of business development challenges, focusing on the resistance to organizational changes within sales teams. Our discussion also covers the delicate balance between using off-the-shelf solutions versus custom systems, drawing from real-life examples where companies struggle to integrate new processes. We also attempt to unravel the complexities of CRM implementations and the common pitfalls of adapting too quickly or too slowly to new business technologies.2024-05-1518 min
Tea and TimbitsTough LoveIn this episode, we dive deep into the realm of "tough love" in business. Scott's opening anecdote details two related but different sales experiences where the other party said they "needed to be convinced." And, only one was worth talking with further.
As we pivot the main topic of this episode, the discussion gets into what we mean by "tough love" and putting that in context of managing underperforming sales teams. It seems our hosts don't actually agree on the best approach in this case. Listen in as we round out the discussion with...2024-05-0818 min
Tea and TimbitsAvoiding BurnoutIn this episode, Scott and Andy tackle the ever-pervasive topic of burnout. They start with an amusing anecdote about the hesitancy in sharing business woes among peers, until someone breaks the ice. Transitioning to their main topic, they dissect the cultural, corporate, and generational nuances of burnout, advocating for structured routines and breaks as crucial antidotes. Their banter highlights the importance of acknowledging and addressing burnout in today's high-pressure work environments.2024-05-0116 min
Tea and TimbitsBalancing Personal & Professional BrandingIn this lively episode, Scott, dialing in from sunny San Juan, and Andy, battling the UK's less forgiving weather, delve into the art of juggling personal and professional branding. Andy shares an insightful sales story, spotlighting the importance of understanding your audience, which beautifully sets the stage for their main discussion. They explore the challenges and strategies of maintaining a cohesive personal brand while navigating corporate expectations, emphasizing the power of authenticity and storytelling over direct promotion. With engaging anecdotes and practical advice, they argue for a balanced approach that doesn't compromise personal identity for professional demands, making a...2024-04-2416 min
Tea and TimbitsTaking a LeapIn this episode, Scott and Andy dive into the transformative power of professional networking events and personal career pivots. Scott shares insights, emphasizing the irreplaceable value of face-to-face interactions for fostering organic, valuable conversations that virtual meetings can't match. Meanwhile, Andy reveals his bold leap from two decades in the maritime industry to a fresh start in the niche of heavy metal and punk music within the music industry. He underscores the importance of adapting skills to new industries and the necessity of embracing change to avoid the comfort zone's stagnation, offering a beacon of inspiration for those contemplating...2024-04-1717 min
Tea and TimbitsBuilding The OfferIn this episode of the podcast, Scott and Andy dive into the intricacies of business development, focusing on the foundational aspect of building an effective offer. The conversation kicks off with Andy sharing a compelling story from his recent business interactions, highlighting the importance of a structured response to customer objections. This tale serves as a prelude to the main discussion on crafting a business offer that resonates with customers.
They emphasize the necessity of a clear, well-thought-out offer, outlining a three-step process crucial for business success: identifying what your offer is, determining who...2024-04-1017 min
Tea and TimbitsLarge Scale EventsIn this insightful episode of Tea and Timbits, Scott and Andy delve into the nuanced world of sales team dynamics, highlighting the critical distinction between inbound and outbound sales opportunities. Scott shares a revelatory moment experienced by his team, underscoring the importance of tailoring approaches to different types of sales prospects, a strategy pivotal for boosting win-loss ratios. This discussion segues into a candid examination of large-scale sales events, where Andy, with a blend of humor and expertise, critiques the often lackluster execution of these gatherings. Despite their potential for networking and motivation, such events frequently miss the mark...2024-04-0317 minTea and TimbitsWhen Results Are Not ComingIn this episode, Scott and Andy delve into the challenges and strategies surrounding business development and the importance of adaptability in the face of unexpected results. They explore a compelling story shared by Andy about a leadership team with a crystal-clear vision for their business, emphasizing the significance of having a well-defined goal, a detailed transformation process, and clear communication with stakeholders for successful change. Further, the conversation shifts towards troubleshooting when business plans do not yield the anticipated outcomes, highlighting the necessity of reassessing the plan, understanding market dynamics, and ensuring the team's skills align with business objectives...2024-03-2714 minTea and TimbitsAccountability in BusinessIn this episode, Andy and Scott discuss the importance of accountability in business development, sharing insights on managing partnerships and team dynamics. Scott shares a story about alignment challenges in a business partnership, highlighting the need for mutual business plans. The conversation then shifts to strategies for fostering individual and team accountability, balancing oversight without micromanaging. They explore the use of job descriptions, regular check-ins, and setting clear expectations with clients to ensure project success. Additionally, personal business plans for sales teams are discussed as a tool for self-accountability and achieving goals. The episode emphasizes clear communication, structured planning...2024-03-2019 minTea and TimbitsScarcity vs AbundanceIn this episode, Scott and Andy delve into the concept of abundance versus scarcity. Andy kicks off the episode by sharing insights from recent client engagements, emphasizing the importance of follow-up. As the conversation turns to the topic of abundance and scarcity, the hosts advocate that adopting an abundance mindset can lead to more proactive and fruitful business outcomes.2024-03-1314 minTea and TimbitsAccountability GroupsDive into the world of accountability partners with Andy and Scott as they share the game-changing benefits of having a structured approach to both business and personal growth. They chat about the magic of keeping each other on track, mixing personal stories with pro tips on setting up your own accountability circle. It's all about diversity in your group, getting those fresh ideas flowing, and pushing each other towards success.2024-03-0617 minTea and TimbitsA Lack of Information is InformationIn this episode, the hosts, Scott and Andy, discuss how to deal with ambiguity and lack of information in business. They share their insights and experiences on how to handle these situations and use them to your advantage. They talk about acknowledging the situation, communicating effectively, and taking action to advance your project or opportunity. Andy also shares a story about a client who was lost and confused about their business story and how he coached them to be clear, concise, and compelling in their sales pitch. Whether you are facing ambiguity in your own business or helping your...2024-02-2811 minTea and TimbitsComplex SalesIn this episode Andy and Scott discuss the topic of complex sales, which they describe as sales that require managing many factors, such as multiple stakeholders, departments, organizations, scenarios, and challenges.2024-02-2118 minTea and TimbitsThings We LoveIn this Valentine's Day episode, Andy and Scott share some of the things they love about business development, such as value creation, problem solving, strategic relationship building, and team leadership. They also reveal some of their personal passions, such as going up north, playing hockey, and attending heavy metal concerts. Join us for another episode that is just a bit more more lighthearted and fun. :)
2024-02-1417 minTea and TimbitsGetting UnstuckIn this episode, Scott and Andy, reflect on the recent month of January and talk about motivation and productivity. Our hosts share some tips on how to overcome the challenges of different work cultures and expectations. They also discuss a story about a manufacturing company that had inconsistent sales performance due to the salespeople being involved in the production process.2024-02-0716 minTea and TimbitsTraditional Sales Tactics That Still Work
In this episode of "Tea & Timbits," hosts Andy and Scott delve into the relevance of traditional sales methods in the modern business world. They explore the effectiveness of old-school tactics like phone calls and personal interaction in sales, emphasizing the importance of adapting these methods to contemporary contexts. A central theme is the need for businesses to balance technological advancements with fundamental sales principles, ensuring they don't neglect proven strategies in pursuit of new trends. The episode includes real-world examples and insights, offering valuable advice for businesses navigating the evolving landscape of sales and marketing.2024-01-3114 minTea and TimbitsContext - You Gotta Have It!You know where you need to go. But, does your client/prospect? Don't forget you are always the guide... with the plan. And communicating your direction is critical to success. This all starts with knowing where you've been, why you are where you are right now, and what has to happen next to get where you want to go. Tune in to this episode for more on the topic of "context".2024-01-2414 minTea and TimbitsHow to tank a job interview!Are you kicking off the new year with thoughts of switching jobs? Perhaps you're a hiring manager that needs to fill a vacancy or two. Well, in this episode we discuss some of the not-so-finer points of job interviewing success. Let us know if any of these scenarios (or others) have come your way in the past! Before we get to that main topic, Andy shares a story of frustration about negotiating without a willingness to compromise.2024-01-1714 minTea and TimbitsUsing AI to Improve Business DevelopmentOh no, not anther podcast episode about AI!?
Well yes, here you go!
But, hopefully you'll get some value out of hearing specific examples of how AI can accelerate and improve your business development efforts. We're not just using ChatGPT to produce more content. There are some specific considerations that you should have in mind for how to leverage the power of AI. After all, your competitors are all over this stuff!2024-01-1017 minTea and TimbitsIntentional NetworkingBusinesses and their growth are commonly built through relationships. In this episode, we'll share our own unique definitions of what "Intentional Networking" means and how to think about the activitiy of "networking" so that it can be a more valuable activity for you and your business.
2024-01-0312 minTea and TimbitsHoliday Housekeeping & DeclutteringIs this thing on!?
In a somewhat more relaxed mood, we reflect on how to take advantage of some down time. Are you ready for the New Year!? What are you going to do to clean up that inbox? In this episode we help you think about how to get yourself ready for 2024.2023-12-2717 minTea and TimbitsUnwrapping the Traits for an Effective ProcessIn our inaugural holiday episode, Andy shares a story to remind us all to always be prepared! As we move into the discussion today, we revisit the importance of process. But, have you also considered how you need to adjust your posture and energy at each moment in the process? Being intentional about how you show up - not just when and what you do when you show up is critical. Agree?2023-12-2016 minTea and TimbitsInternational ExpansionOften, businesses will casually and circumstantially enter a foreign market. There are some pitfalls to letting that happen with out some intention and planning. In this episode we'll discuss some of the nuances of international expansion. Are there differences between North American expansion and European expansion? Tune in to find out.2023-12-1317 minTea and TimbitsConferences and Tradeshows - Are they even worth it!?Conferences and tradeshows provide no business value. Or so it would seem if you follow Scott's line of thinking. However, Andy says these events are "the most effective" way to do business development. Tune in to hear if one skeptic can be persuaded to shift his thinking on the value of tradeshows and conferences.2023-12-0618 minTea and TimbitsProcess, process, processProcess is an important business tool. But there are times when it can get in the way or even... be used as a weapon (ah!?). In this episode, we discuss how process helps, where it can lead you astray. We'll get you thinking about whether you have effective processes in your business that are well defined and help you unlock efficiency and effectiveness.2023-11-2913 minTea and TimbitsGrowth MarketingModern businesses are likely already doing a lot of "Growth Marketing" activities. But are those businesses doing it with intention and effectiveness!? In this episode we outline what it means to be a good growth marketer and how to frame your thinking to deliver marketing more wholistically. 2023-11-2215 minTea and TimbitsHealth & WellnessYes, we all know health & wellness are important. In this episode, Scott and Andy talk about what that means to each of them and how they try to integrate good habits into business life.2023-11-1517 minTea and TimbitsSellling to the C-SuiteAre you calling on the right level within your prospect's organization? If you're calling on the C-Suite or if you're avoiding this because it is too daunting, then this episode is sure to have a few considerations for you!2023-11-0815 min
Tea and TimbitsThe Power of CuriosityIn this episode we talk about the importance of customer empathy, identifying with your customers and the uniqueness of their market. Going further we dig in on what it means to be curious, how to have a curious mind, the intention you can bring to being curious. 2023-11-0116 min