Shows
Cleaning Business LifeCBL Episode # 110 Confessions of Jobber Super-fans: The Tool That Replaced Our Paper NightmareAre you still stuck juggling paper calendars or making endless calls to confirm jobs? It’s time to break free from the chaos and streamline your cleaning business like a true pro. In this episode of Cleaning Business Life, Shannon and Jamie reveal the exact tool that turned their operations into smooth-running machines—and even helped one of them grow by a jaw-dropping 536% in just 12 months!We're talking about Jobber, the all-in-one scheduling and business management software that’s been a total game-changer. Imagine automating client reminders, optimizing routes, creating polished quotes (with property photos!), managi...2025-04-1940 minCleaning Business LifeCBL Episode # 105 Boost Your Cleaning Business with Checklists & Tools 😊Discover how a simple cleaning checklist can transform your business and maintain high standards, even as you expand your team. (Look for google Drive link below, for a basic cleaning check list.) Join me, Shannon Miller, alongside Jamie Runco from Above All Cleaning Services, as we unpack the secrets behind creating an effective cleaning checklist that ensures consistency in every job. Learn about digital tools like Jobber that are revolutionizing checklist management, enabling growth while keeping the quality of your services on par with leading brands. We'll guide you through def...2025-03-1542 minCleaning Business LifeCBL EPISODE # 103 Interview-My Virtual BookKeeper.com; Erica PaynterErica Painter, the visionary behind My Virtual Bookkeeper, transforms chaotic financial records into insightful, profit-driven reports for cleaning businesses. In this episode, Erica enlightens us with her journey and passion for effective bookkeeping, emphasizing the significance of engaging professionals with a teacher's heart. She shares her expertise on managing rapid business growth, likening it to balancing platters as a waitress, and the importance of asking the right questions when working with accountants to establish clear financial goals.Listeners will gain a deeper understanding of navigating multiple income streams using platforms like QuickBooks, Square, and Jobber. Erica highlights...2025-03-011h 08Cleaning Business LifeCBL Episode #100-Get your Value Statement's ready...What to say when a Client Belittle's your price!Can the art of cleaning command the same respect as nursing or other esteemed professions? We promise you'll find the answer in our engaging discussion with Shannon Miller and Jamie Runco. Together, we unravel the often-overlooked complexities facing cleaning professionals, especially when clients make belittling remarks about pricing. Learn how to stand firm with confidence and professionalism, even when faced with unfair comparisons. Our episode is packed with strategies for crafting polite yet impactful responses, helping you to highlight the value and quality of your services while maintaining your dignity.We provide practical...2025-02-0827 minCleaning Business LifeCBL EPISODE # 98 Influencers and FREE CleaningsWhat if your cleaning business could gain more visibility for minimal cost—essentially just labor, payroll taxes, and workers' compensation? A wholesale approach to marketing, so to speak.In this episode, Jamie Runco and I, Shannon Miller, dive into the murky waters of influencer marketing. We explore the idea of offering free cleaning services in exchange for social media shout-outs, analyzing whether these collaborations truly deliver value. Together, we question the elusive return on investment and discuss how such arrangements might blur professional boundaries. Ultimately, we advocate for a more traditional business approach—like monetary comp...2025-01-2530 minCleaning Business LifeCBL Episode #96 What & Why you need to supply for your W-2'sCould a simple pair of gloves be your business's best defense against costly fines and legal troubles? Explore the critical importance of providing proper personal protective equipment (PPE) for cleaning techs with us, Shannon Miller, and my co-host, Jamie Runco. We dive into the essential responsibilities of ensuring your team is equipped with the necessary safety gear, such as gloves, to protect them—and your business—from potential OSHA involvement. Through real-life stories and personal anecdotes, you'll learn how a small oversight could lead to significant consequences.New to the cleaning industry and feeling overwhelmed by the "ick...2025-01-1144 minCleaning Business LifeCBL Episode 95: The Chris Schwab-INTERVIEW-What is Japanese Osoji, Remote Business Models, and more...🌟 Discover the heart of Japanese cleaning rituals with Chris Schwab! 🌟 In this episode, we dive into the cultural richness of Osoji—a cherished Japanese tradition of deep cleaning and renewal for the New Year. Chris brings invaluable insights from Japan, weaving a narrative that takes us from the time of shoguns to the modern tidying principles made famous by Marie Kondo.✨ Why This Episode Matters: Cleaning is more than a task; it’s a way of life that connects your environment to your spirit. We explore the historical roots of these rituals...2025-01-071h 19Cleaning Business LifeCBL EPISODE #93 I got punched, why you need a code of conduct policy.Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and setting clear boundaries in the cleaning business, especially when dealing with clients with mental health issues like dementia. Jamie shares her own struggles with verbal hostility, shedding light on the daunting task of maintaining professionalism under pressure.Picture this: a chaotic...2024-12-2845 minCleaning Business LifeCBL Episode #91 How to get your clients to sign a service agreement!Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. With practical strategies for using both traditional and digital methods, you'll learn to streamline your processes and protect your team from unreasonable expectations. Plus, we share ways to ease the transition to new terms with existing clients, ensuring a smooth experience for everyone involved.Join us as we explore the...2024-12-1446 minCleaning Business LifeCBL Episode #89 Avoiding Costly False Alarms: Essential Security Strategies for Your Cleaning Business with JamieHave you ever faced the stress of a false alarm or the financial hit from emergency response fees? Discover essential practices to safeguard your cleaning business from these costly pitfalls. Jamie and I dive deep into alarm compliance, sharing personal stories and practical advice. From hefty fines to anxiety-prone employees, we spotlight the critical need for rigorous alarm protocols. Jamie’s experiences bring to light the dramatic impacts of alarm mishandling and the stringent measures her company employs to avoid such incidents.Learn from our nerve-wracking encounter with law enforcement due to an alarm system glitch, and un...2024-11-3031 minCleaning Business LifeCBL Episode #88: Mastering Virtual Walkthroughs for Cleaning BidsEver wondered how you can ensure accurate cleaning bids without ever stepping foot on the property? Discover the game-changing virtual walkthrough techniques that can transform your cleaning business! Join host Shani Miller and her co-host JB Runco from Above All Cleaning in Northern California as they share their expertise on utilizing Zoom, FaceTime, and detailed photos to assess cleaning needs remotely. Learn how these virtual methods offer unparalleled flexibility and efficiency, particularly for those in remote or rural areas, ensuring your clients are well-prepared and your bids are spot-on.Navigating the complexities of move-in and move-out cleaning...2024-11-2132 minCleaning Business LifeCBL Episode #87-How to Get Five-Star Reviews: Proven Strategies for Elevating Your Cleaning Business' Reputation with Jamie RuncoEver wondered how top cleaning businesses consistently score five-star reviews? Join us on "Cleaning Business Life" as Shannon Miller and Jamie Runco reveal proven strategies to elevate your business’s reputation. Discover how to seamlessly integrate low-tech methods like review requests in welcome packs and high-tech solutions such as Nice Job and Jobber. Jamie shares her personal experiences and effective techniques to leverage platforms like Google My Business and Facebook, ensuring you maximize your positive feedback, whether you're on a tight budget or ready to invest in paid services.Achieving 100 reviews can significantly boost your business’s algo...2024-11-1633 minCleaning Business LifeCBL Episode #86 - Black Friday Bonanza-Turbocharging your 4th Quarter Sales: With Jamie RuncoReady to turbocharge your cleaning business's fourth-quarter sales? Join Shannon Miller as she chats with Jamie Runco of Above All Cleaning in Northern California about the game-changing Black Friday Bonanza. You'll uncover the secrets to early planning, gift card sales, and the innovative strategy of offering a full year of house cleaning services. Jamie shares her personal experiences, emphasizing the importance of targeting the right clients and sidestepping financial pitfalls, especially when it comes to legacy clients.Discover how the Black Friday Bonanza course has become a powerful tool for cleaning business owners like Mary Lou, who...2024-11-0930 minCleaning Business LifeCBL Episode #85-Revolutionize Your Marketing: Social Media Strategies for Cleaners/Cleaning Business OwnersReady to revolutionize your cleaning business through cutting-edge social media strategies? Join Jamie Runco and me, Shannon Miller, as we unlock the secrets to mastering social media marketing tailored specifically for cleaning services. From overcoming the hurdles of managing multiple Facebook pages to tapping into Pinterest’s massive search engine potential, we'll guide you on how to leverage LinkedIn for attracting commercial clients and navigate TikTok’s time-intensive nature. Discover user-friendly editing tools like VideoShop and iMovie to elevate your marketing efforts without breaking the bank. We also emphasize the importance of maintaining a balanced budget until your business star...2024-10-2641 minCleaning Business LifeCBL Episode #84 Marketing 101-"Unlocking Growth Through Proven Cleaning Business Strategies"Ever wondered how to turn your small cleaning business into a thriving enterprise? Look no further. This episode promises to arm you with proven marketing strategies specifically designed for cleaning businesses. We kick off by unveiling how a simple Facebook business profile and powerful before-and-after photos can revolutionize your social media marketing. Jamie shares her firsthand success stories, from leveraging local chambers of commerce for networking to quirky yet effective tactics like using a mop bucket to attract attention. Discover the ripple effects of community engagement, whether it’s through a ribbon-cutting ceremony or a feature on local TV.2024-10-1939 minCleaning Business LifeCBL EPISODE #83-Dealing with Illegal Finds inside Clients' Homes: Navigating Drugs, Firearms, and Risky Clean-upsHave you ever wondered how cleaning professionals handle the discovery of illegal items in clients' homes? Jamie Runco of Above All Cleaning Services joins us to unravel her experiences—from stumbling upon drug paraphernalia and large sums of cash to encountering firearms. Jamie shares her invaluable insights on managing these tricky situations with discretion and safety, and also highlights the evolving norms around cannabis use and the peculiar requests that sometimes come with it, such as cleaning bongs or dealing with explicit art. This episode underscores why setting boundaries and making informed client choices are crucial in the cleaning bu...2024-10-1230 minCleaning Business LifeCBL Episode # 82-Balancing Business and Leisure: Running a Thriving Cleaning Service while on VACATION!Ever wondered how you could run a thriving cleaning business and still enjoy a well-deserved vacation? Join us as Shannon Miller hosts a conversation with Jamie Runco from All Above Cleaning Services, who shares her insider tips on achieving this elusive balance. You'll discover the magic of delegating tasks, training your lead techs, and leveraging virtual assistants (VAs) to keep everything running smoothly while you're sipping cocktails on a beach. Jamie’s firsthand experiences and practical advice pave the way for you to step back and enjoy the fruits of your labor without a hitch.In another en...2024-10-0536 minCleaning Business LifeCBL Episode #81: Fan Mail Questions: The Hidden Traps of 1099 Compliance and NEW FTC Rulings for Your Cleaning BusinessCan you imagine the chaos of misclassifying your 1099 contractors as employees? Tune in to our latest episode, where Shannon Miller and Jamie Runco from Above All Cleaning in Northern California expose the hidden traps in 1099 compliance and FTC rulings within the cleaning industry. Learn from real-life scenarios that underline the necessity of vendor agreements and the crucial role of ensuring your contractors have their own general liability insurance. We dissect the labyrinthine rules and regulations to help you elevate your standards and dodge hefty fines, all while enhancing your business professionalism.But that's not all—ever wondered ho...2024-09-2831 min