Shows
Cleaning Business LifeCBL EP 150 The Holiday Gift Card Playbook for Cleaning Business OwnersThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster. Holiday Gift Cards & Cleaning Packages That Actually Sell! In this episode of Cleaning Business Life, Shannon Miller and co-host Jamie Runco break down how to turn seasonal gift cards and cleaning packages into real fourth-quarter profit without burning out your team or blowing up your schedule. From low-tech Canva vouchers to plastic gift cards and “Mommy Reset” premium packages, they walk you through...
2025-12-0622 min
Uncopyable Women in BusinessEpisode 196 | Fun Facts with Shannon PlumbIn this episode, Shannon Plumb takes on my five signature fun fact questions, giving us a peek at the heart behind her impressive career and leadership style:What did you want to be when you grew up? What’s something you still want to do? What do you love most about yourself? What’s one thing you’d like to change? And… your favorite vacation spot?It’s a short, honest, and surprisingly insightful way to meet the woman behind the success shaping bold marketing strategies, executive presence, and customer-first leadership.About Shannon...
2025-12-0133 minCleaning Business LifeCBL EP 148 Breaking the Maid Myth: The Truth Behind the Cleaning Industry-SterotypesThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Get the Hire Smarter ™️ The Working Interview System https://klean-freaks-university.newzenler.com/courses/nm0owatgIn this episode of Cleaning Business Life, Shannon Miller and co-host Jamie Runco dig into the stereotypes that have followed cleaners and domestic workers for decades — and how today’s cleaning business owners are rewriting the story.From movies like Maid in Manhatta...
2025-11-2931 minUncopyable Women in BusinessEpisode 195 | Scale Your Business Without Losing Your Soul with Shannon PlumbIn this conversation, Shannon shares how her early identity as a dancer influenced her resilience, how retail work sharpened her ability to understand buyers, and how bold career moves taught her to trust her instincts. She discusses the difference between leaders who “do the work” and those who empower others, why personal branding is no longer optional, and how authenticity has become a true competitive advantage in a world where AI makes everything feel increasingly polished and impersonal.Today, Shannon helps executives reclaim their voice, align their values with their work, and lead without sacrificing who they are...
2025-11-2733 minCleaning Business LifeCBL EP #146 Train the Trainer-PT 2 Working Interviews, Done RightThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.🎙️ Train the Trainer, Part 2: The Working Interviewbuy the mini-TTT- here: https://klean-freaks-university.newzenler.com/courses/mini-train-the-trainer-system🧹 Episode SummaryIn this second installment of our Train the Trainer series, Shannon Miller of KleanFreaksUniversity.com and co-host Jamie Runco dive deep into the working interview—a crucial step for any cleaning business owner who wants to hire smarter...
2025-11-2246 minCleaning Business LifeCBL-EP#145 Get Paid Right: Payment Policies that Protect Your Cleaning BusinessThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.💰 Are you taking payments that are hurting your business? In this episode, Shannon and Jamie dive into the smartest ways to get paid in your cleaning business. From Venmo and Zelle to Jobber and ACH, they break down what to use, what to avoid, and how to protect your profit. Learn how to simplify your systems, avoid bounced checks, and set payment policies that...
2025-11-1937 minCleaning Business LifeCBL EP#144 Waffle Stomping: The Dirty Truth Cleaners Need to KnowThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.💥 Apply for the FREE Scholarship of the SSPCBA-Structure Scale & Profit Cleaning Business Academy (sponsored by KleanFreaksUniversity.com): https://forms.gle/JazFuVWUGo7K8sZa7In this jaw-dropping episode of Cleaning Business Life, Shannon Miller and Jamie Runco tackle one of the most taboo (and surprisingly common) cleaning confessions: waffle stomping. Yep, we said it — and yes, it’...
2025-11-1533 minCleaning Business LifeCBL EP #142 Mop it Like it's Hot: The Ultimate Cleaning Kit BreakdownThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.PSA...Don't forget to apply for the scholarship of the SSPCBA, sponsored by Klean Freaks University.com. Here is the link: https://forms.gle/tFEvbK2iKAJ8ecoR7🎙️ Episode Title: What’s Really in Your Cleaning Kit? Simplify, Streamline & Stay SafeEpisode Summary: Are you carrying too many cleaning products from job to job? In this eye-openin...
2025-11-0839 minCleaning Business LifeCBL Episode #139 To Shoe or not to Shoe? The Cleaning Professional's DilemmaThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.The unexpected request to remove shoes at a client's doorstep creates an immediate dilemma for cleaning professionals. Do you comply and risk safety issues, or decline and potentially lose the client? Shannon and Jamie tackle this common industry challenge with practical solutions and important safety considerations.Chemical exposure represents one of the most overlooked dangers of barefoot cleaning. Professional cleaners already face he...
2025-10-1530 min
Waiting For Seconds#42 How I met your Tom! W/ Tom SnyderAnother episode as a little treat for all of you is here. Today our special guest is Tom Snyder, a digital artist who is full of laughs and good vibes. We discuss some heavy things in Tom's life, but understand why Tom is the way he is. Please Check out Tom's whole portfolio. Enjoy the episoode!Tom Snyder Everywhere: Instagram Youtube ArtStationShannon's Channel's: Youtube Twitch Send the questions to this email: (waiting4seconds@gmail.com)
2025-09-271h 48Cleaning Business LifeManifesting Anything Episode #2 Getting Clear on What you Want- The Birthday Cake MethodThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.The seemingly simple act of making a birthday wish holds the key to manifestation success—if only we approached our deepest desires with the same focused intention. Shannon Miller reveals why most people struggle with manifestation: they haven't made clear decisions about what they truly want."Vague wishes bring vague results," Miller explains, challenging listeners to move beyond general desires like "more mone...
2025-09-0904 min
Turns Out She's a WitchPsychic Mentoring, with Shannon the Intuitive Guide.Shannon and Laura welcome back return guest, Shannon Miller, aka Shannon the Intuitive Guide for an illuminating chat. This episode dives into mentoring, including Shannon and Laura unpacking their own unique experiences from being mentored by Shannon! Learn more about unlocking your ‘clairs’ - and how anyone can tap into their psychic side. Shannon shares practical tools, down-to-earth tips and a dash of witchy wisdom. From trusting your gut, noticing the signs and handling sceptics, this episode is an energising blend of spirit, intuition and real world practice.Join us for a warm, witty, and wond...
2025-08-251h 09Cleaning Business LifeCBL Episode #126-Blue Stuff, Big Problems: The Toilet Bowl Cleaner Catastrophe that we see...This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Ever watched a viral cleaning hack and wondered if it's too good to be true? Shannon and Jamie, veteran cleaning business owners, expose the dangerous reality behind one of social media's most damaging cleaning trends: using toilet bowl cleaner on surfaces other than toilets.This eye-opening conversation dives into the chemistry behind why toilet bowl cleaner works safely on porcelain but causes pe...
2025-08-0929 minCleaning Business LifeCBL Episode #125 The Air Conditioning Debate: Client Comfort vs. Cleaner SafetyThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Ever had sweat dripping into your eyes while cleaning a client's home who insists "it's not that hot"? Shannon and Jamie tackle the critical but often overlooked issue of maintaining proper air conditioning during cleaning services - not just for comfort, but as a matter of safety and professional standards.Heat stroke presents a serious health risk for cleaning professionals, making workers pe...
2025-08-0228 min
Productive JoyRedefine Your Workplace and More From Dr. Patrick Farran & Shannon Miller-LutzJoin Christie as she shares her excitement about her son's upcoming wedding and reflects on insightful conversations with Dr. Patrick Farran and Shannon Miller Lu Letz. Dr. Farran discusses the power of co-creation in the workplace, using the IKEA effect as an analogy for increased care and investment. Shannon emphasizes the importance of consciously writing your narrative rather than letting it happen by default. Christie encourages listeners to bridge the gap between knowing and doing, offering support and actionable steps for personal and professional growth. Connect with Christie via email or social media to learn more.Connect...
2025-07-1209 min
Referential(Video Update) Black Girlhood and Coming of Age (Or From Daria to Megan Thee Stallion with Shannon Miller)Video episode 4Vid version available to view on the Spotify app or link below to watch the YouTube version https://youtu.be/K6Oh0AgeLaw For this video episode I'm joined by first time guest Shannon Miller (OG Nerd of Prey!!) to talk about the theme of Black Girlhood and Coming of Age in media.Shannon Miller is a cultural commentator and writer who you might know from her work as the previous Managing Editor at Adweek, the former News Editor and writer at the A.V. Club...
2025-07-111h 14Productive JoyPay Attention To What Moves You with Shannon Miller-LutzIn this episode of Productive Joy, Shannon Miller-Lutz, a coach, trainer, and Broadway enthusiast, shares her life's story and how she helps others embrace their true selves. Shannon discusses her background, career transitions, and the importance of understanding your values, purpose, and legacy. She shares personal stories to emphasize the significance of listening to what moves you and loving yourself. Learn more about Shannon Miller-LutzDr. Christie McMullen is a best-selling author and 25-year educator turned entrepreneur who can help you make work fun! She has worked with thousands of adults in multiple industries at organizations like Aetna, ReMax, Solaris, and R...
2025-07-1027 minCleaning Business LifeCBL Episode #120- The TikTok Disaster Zone: When Cleaning Hacks Go WrongThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Every professional cleaner's nightmare unfolded in real-time as Jamie and Shannon recounted horror stories of damage caused by TikTok cleaning hacks gone wrong. At the heart of their discussion was a cautionary tale about a cleaner who used a pumice stone on a glass shower door after "seeing creators do it on TikTok," resulting in permanent, expensive scratches that the mortified cleaner had to co...
2025-06-2826 minCleaning Business LifeCBL Episode # 110 Confessions of Jobber Super-fans: The Tool That Replaced Our Paper NightmareThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Are you still stuck juggling paper calendars or making endless calls to confirm jobs? It’s time to break free from the chaos and streamline your cleaning business like a true pro. In this episode of Cleaning Business Life, Shannon and Jamie reveal the exact tool that turned their operations into smooth-running machines—and even helped one of them grow by a jaw-dropping 536% in just 1...
2025-04-1941 minCleaning Business LifeCBL Episode # 105 Boost Your Cleaning Business with Checklists & Tools 😊This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Discover how a simple cleaning checklist can transform your business and maintain high standards, even as you expand your team. (Look for google Drive link below, for a basic cleaning check list.) Join me, Shannon Miller, alongside Jamie Runco from Above All Cleaning Services, as we unpack the secrets behind creating an effective cleaning checklist that ensures cons...
2025-03-1543 minCleaning Business LifeCBL EPISODE # 103 Interview-My Virtual BookKeeper.com; Erica PaynterThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Erica Painter, the visionary behind My Virtual Bookkeeper, transforms chaotic financial records into insightful, profit-driven reports for cleaning businesses. In this episode, Erica enlightens us with her journey and passion for effective bookkeeping, emphasizing the significance of engaging professionals with a teacher's heart. She shares her expertise on managing rapid business growth, likening it to balancing platters as a waitress, and the importance of as...
2025-03-011h 08Cleaning Business LifeCBL Episode #100-Get your Value Statement's ready...What to say when a Client Belittle's your price!This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Can the art of cleaning command the same respect as nursing or other esteemed professions? We promise you'll find the answer in our engaging discussion with Shannon Miller and Jamie Runco. Together, we unravel the often-overlooked complexities facing cleaning professionals, especially when clients make belittling remarks about pricing. Learn how to stand firm with confidence and professionalism, even when faced wi...
2025-02-0828 minCleaning Business LifeCBL EPISODE # 98 Influencers and FREE CleaningsThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.What if your cleaning business could gain more visibility for minimal cost—essentially just labor, payroll taxes, and workers' compensation? A wholesale approach to marketing, so to speak.In this episode, Jamie Runco and I, Shannon Miller, dive into the murky waters of influencer marketing. We explore the idea of offering free cleaning services in exchange for social media shout-outs, anal...
2025-01-2531 minCleaning Business LifeCBL Episode #96 What & Why you need to supply for your W-2'sThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Could a simple pair of gloves be your business's best defense against costly fines and legal troubles? Explore the critical importance of providing proper personal protective equipment (PPE) for cleaning techs with us, Shannon Miller, and my co-host, Jamie Runco. We dive into the essential responsibilities of ensuring your team is equipped with the necessary safety gear, such as gloves, to protect them—and your...
2025-01-1145 minCleaning Business LifeCBL Episode 95: The Chris Schwab-INTERVIEW-What is Japanese Osoji, Remote Business Models, and more...This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.🌟 Discover the heart of Japanese cleaning rituals with Chris Schwab! 🌟 In this episode, we dive into the cultural richness of Osoji—a cherished Japanese tradition of deep cleaning and renewal for the New Year. Chris brings invaluable insights from Japan, weaving a narrative that takes us from the time of shoguns to the modern tidying principles made famous by Marie Kondo.
2025-01-071h 20Cleaning Business LifeCBL EPISODE #93 I got punched, why you need a code of conduct policy.This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and setting clear boundaries in the cleaning business, especially wh...
2024-12-2846 minCleaning Business LifeCBL Episode #91 How to get your clients to sign a service agreement!This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. With practical strategies for using both traditional and digital methods, you'll learn to streamline your processes and pr...
2024-12-1447 minCleaning Business LifeCBL Episode #88: Mastering Virtual Walkthroughs for Cleaning BidsThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Ever wondered how you can ensure accurate cleaning bids without ever stepping foot on the property? Discover the game-changing virtual walkthrough techniques that can transform your cleaning business! Join host Shani Miller and her co-host JB Runco from Above All Cleaning in Northern California as they share their expertise on utilizing Zoom, FaceTime, and detailed photos to assess cleaning needs remotely. Learn how these vi...
2024-11-2133 minCleaning Business LifeCBL Episode #87-How to Get Five-Star Reviews: Proven Strategies for Elevating Your Cleaning Business' Reputation with Jamie RuncoThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Ever wondered how top cleaning businesses consistently score five-star reviews? Join us on "Cleaning Business Life" as Shannon Miller and Jamie Runco reveal proven strategies to elevate your business’s reputation. Discover how to seamlessly integrate low-tech methods like review requests in welcome packs and high-tech solutions such as Nice Job and Jobber. Jamie shares her personal experiences and effective techniques to leverage platforms like...
2024-11-1634 minCleaning Business LifeCBL Episode #86 - Black Friday Bonanza-Turbocharging your 4th Quarter Sales: With Jamie RuncoThis podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.Ready to turbocharge your cleaning business's fourth-quarter sales? Join Shannon Miller as she chats with Jamie Runco of Above All Cleaning in Northern California about the game-changing Black Friday Bonanza. You'll uncover the secrets to early planning, gift card sales, and the innovative strategy of offering a full year of house cleaning services. Jamie shares her personal experiences, emphasizing the importance of targeting the ri...
2024-11-0931 minWaiting For Seconds#37 Dustin SchaberHey everyone, this episode we have Shannon's best buddy, Dustin Schaber, an accountant for a school in Montana. He's a Christian guy who was homeschooled up until college. He's travelled quite a bit, but likes to stay at home to do odd projects. Topics discussed in this episode: Growing up Travelling, Homeschooling, Staying Busy, and many more! Enjoy the episode!Send the questions to this email: (waiting4seconds@gmail.com)Thank you to Nadia Diaz for the cover art. Link to Instagram and Portfolio...
2024-11-021h 04