Shows
Medical Receptionist Network PodcastMedical Receptionist Interview with Nimsi Dominguez-Episode 26This week Shivhon Adkins, Founder of Medical Receptionist Network meets with Nimsi Dominguez, A passionate Medical Receptionist with multiple years of experience at Community Hope located in Texas.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA...
2024-05-1516 minMedical Receptionist Network PodcastInconveniences Facing the Front Desk-Episode 25This week Shivhon Adkins, Founder of Medical Receptionist Network discusses inconveniences faced by front desk staff.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
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2023-09-2219 minMedical Receptionist Network PodcastSafety at the Medical Office Front Desk-Episode 24This week Shivhon Adkins, Founder of Medical Receptionist Network discusses safety measures for front desk staff.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
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2022-09-0820 minMedical Receptionist Network PodcastKeeping the flow at your Front Desk-Episode 23This week Shivhon Adkins, Founder of Medical Receptionist Network discusses why your front desk may not have a good flow.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
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2022-04-0320 minMedical Receptionist Network PodcastHiring Process and Medical Receptionist job ads-Episode 22This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the Hiring Process and Medical Receptionist job ads.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
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2022-02-2220 minMedical Receptionist Network PodcastProfessionally Speaking-Episode 21This week Shivhon Adkins, Founder of Medical Receptionist Network discusses “Professionally Speaking” How can you communicate better with your patients?
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
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2022-02-0318 minMedical Receptionist Network PodcastWork Related Stress at the Front Desk-Episode 20This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Work Related Stress.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast on your favorite podcast player!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be...
2022-01-2819 minMedical Receptionist Network PodcastCustomer Service, Patient Care, and Comedy with special guest Chris SneedOn today's episode host Shivhon Adkins interviews Medical Receptionist and Comedian Chris Sneed. Today he shares his experiences in healthcare with us. Chris is currently working with Kaiser Permanente and focusing on his comedy career which includes online sketches based on experiences as a receptionist.
During our conversation Chris provided great information and insight on how to improve patient care and communication. We talk customer service, providing meaningful feedback, front desk, technology, understanding patient needs as well as his upcoming comedy special “I Need Urgent Care”!
Go follow Chris on Instagram @itschrissneed
Facebook: Chris Sn...
2021-11-1425 minMedical Receptionist Network PodcastQuality Measures Episode 18This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Quality Measures and Organizational Culture.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a guest on...
2021-09-1136 minMedical Receptionist Network PodcastUnintentional Disclosure of PHI-Episode 17This week Shivhon Adkins, Founder of Medical Receptionist Network discusses unintentional and accidental disclosure of private health information.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a...
2021-07-1120 minMedical Receptionist Network PodcastHealth Insurance Subsidies and Customer Service Episode 16This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the importance of self-monitoring your customer service, American Rescue Plan Act, and getting patients back into the office.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link...
2021-06-2020 minMedical Receptionist Network PodcastMedical Receptionist Front Desk Skills Episode 15This week Shivhon Adkins, Founder of Medical Receptionist Network welcomes 2021 and discusses the importance of skills, strengths, and recognizing weaknesses as a Medical Receptionist.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more http...
2021-01-1319 minMedical Receptionist Network PodcastEnd of Year MRN Message- Episode 14This week Shivhon Adkins, Founder of Medical Receptionist Network reflects on 2020 and moving forward in the year ahead.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a...
2020-12-2716 min
Medical Receptionist Network PodcastWhy Aren't All Medical Offices Using EMR? Episode 13On today’s show, we discuss some reasons why all medical offices have not transitioned into Electronic Medical Records. We also discussed some of the benefits of having an EMR system. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training?
Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code...
2019-09-0817 minMedical Receptionist Network PodcastCustomer Service During Times of Change Episode 12On today’s show, we discuss how Medical Receptionists can provide consistent customer service at the front desk during times of change in the office. We also discussed making arrangements with your office and schedule for summer and summer vacations. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit ProTrainings.com for CPR, H...
2019-06-1720 min
1st Talk ComplianceFront Desk Success with Medical Receptionist EngagementFirst Healthcare Compliance hosts Shivhon Adkins, MPA, Founder of Medical Receptionist Network for an interactive discussion on “Front Desk Success with Medical Receptionist Engagement.” Improve your front desk with a primary focus on the actions, independence, and abilities of your Medical Receptionists. Begin using feedback to enhance teamwork and shared goals while maintaining a successful environment by eliminating issues at the source and supporting your front desk team.
Educational Objectives:
1. Improve workflows and processes to improve front desk efficiency
2. Demonstrating great customer service and organization to improve the overall patient experience
3. Keeping Medical Receptionists focused on top priorities with consistency, redi...
2019-04-3056 minMedical Receptionist Network PodcastHealthcare Management round table with PAHCOM Rockville, MD ChapterOn this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, MD chapter of PAHCOM- Professional Association of Healthcare Office Management.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Dont forget to subscribe to the Medical Receptionist Network podcast!
2019-03-2837 minMedical Receptionist Network PodcastWays To Best Serve The Differences In Your PatientsOn today's show we discuss different patient types and the ways to best accommodate their needs while keeping your office environment professional, empathetic, and compassionate.
December 15, 2018 is the last day to enroll in health insurance for 2019 through Heathcare.gov. Medical insurance changes effect medical practices and patients all over the country.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
2018-12-1526 minMedical Receptionist Network PodcastExploring Compliance in Healthcare with guest Coley Bennett, CMMColey Bennett is a Certified Medical Manager, as well as a member of the National Advisory Board of PAHCOM- Professional Association of Healthcare Office Management. Coley is currently the Executive Compliance Officer and Administrator with Lantern Therapeutic Services in Maryland.
During our conversation Coley provided great insight valuable to all medical practices. We talk compliance, audits, front desk, waiting rooms, communication and Maui!
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
2018-10-0750 min
Medical Receptionist Network PodcastNursing, Teamwork, and Unit SecretariesOn this week’s podcast I had the pleasure of interviewing my mom, Karen Adkins, LPN. She has 32 years of experience in the medical field. It was great to hear her nursing experience and how communication with unit secretaries and team-based efforts allow for an improved work environment and better patient care. We dedicate this show to her dear friend and former nursing colleague JoAnn Moran 1966-2016. An amazing woman, mother, and nurse.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
2018-08-0721 minMedical Receptionist Network PodcastPatient Satisfaction and the Front Desk- Episode 7On today's episode of the Medical Receptionist Network Podcast Shivhon Adkins discusses ways to encourage and increase patient satisfaction in your office. Customer service, communication, and lengthy wait times discussed
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!
2018-06-2022 minMedical Receptionist Network PodcastFront Desk and Patient Satisfaction with guest Cynthia Belovin Episode 6Shivhon Adkins interviews Cynthia Belovin to discuss her experience as a Medical Receptionist. With 8 years of experience under her belt Cindy had some key advice for new receptionists and provided ways front desk staff contribute to patient satisfaction.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!
2018-05-0321 minMedical Receptionist Network PodcastOffice Conflict- Episode 5 Medical Receptionist Network PodcastShivhon Adkins discuss medical office conflict resolution and how changing your approach can impact the efficiency of your office and work life balance. Focusing on a solution based approach is beneficial and she discusses ways to achieve a more professional and mature outcome.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!
2018-04-1423 minMedical Receptionist Network PodcastEpisode 4 Customer Service-Medical Receptionist Network PodcastShivhon Adkins discusses customer service for front desk staff.
Being courteous and understanding
Listening
Problem solving
Treat people with respect
Consider the patients privacy
Respond in a timely fashion
Follow up
Go the extra mile
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!
2018-03-3019 minMedical Receptionist Network PodcastMedical Receptionist Network-Episode 3 Payment CollectionShivhon Adkins discusses payment collection and the role of the front desk in the process of collecting copays, deductibles, coinsurance, and past due balances. Face to face collection request can be a challenge but with the right approach it will always be beneficial to the practice and the patient experience.
Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble.
Join us online!
Twitter: @ReceptionistNet
Facebook and Instagram: @MedicalReceptionistNetwork
Are you in the healthcare field and would like to be featured on our show? calendly.com/mr
2018-03-1919 minMedical Receptionist Network PodcastMedical Receptionist Network Podcast-Episode 2 Your Career and Healthcare NetworkShivhon Adkins discusses the benefits of being a Medical Receptionist and how fostering a good professional network during your career can be beneficial to future endeavors. She also discusses some tips on improving front desk operations through trial and error, as well as communication and conversations skills.
Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble.
Join us online!
Twitter: @ReceptionistNet
Facebook and Instagram: @MedicalReceptionistNetwork
Are you in the healthcare field and would like to be featured on our show? calendly.com/mrnetwork
2018-03-1124 minMedical Receptionist Network PodcastMedical Receptionist Network-Episode 1Shivhon Adkins interviews Stacy A. Cross to introduce the first episode and discuss experiences working in a healthcare environment with medical receptionist and billing duties.
Have you ordered your Medical Receptionist Handbook yet? Now available on Amazon http://amzn.to/2EXsvbQ.
2018-02-1222 min