Shows
The AI Business Leadership PodcastAI Value Track - Episode 2Welcome back to The AI Value Track – a brand-new podcast series where we’re cutting through the hype and helping you actually use AI in your business.In this second episode, Simon Hedaux (Co-Founder of Rethink Productivity) is joined by Ian Hogg (CEO, ShopWorks) and James Bolle (Head of Data & Insights, Rethink Productivity) to talk about something most people miss:👉 You’re probably using AI every day – and you don’t even realise it.We dig into the three types of AI tools most businesses are already using (or sho...
2025-10-2633 min
The Workforce Management PodcastAI Value Track - Episode 2 Welcome back to The AI Value Track – a brand-new podcast series where we’re cutting through the hype and helping you actually use AI in your business.In this second episode, Simon Hedaux (Co-Founder of ReThink Productivity) is joined by Ian Hogg (CEO, ShopWorks) and James Bolle (Head of Data & Insights, Rethink Productivity) to talk about something most people miss:👉 You’re probably using AI every day – and you don’t even realise it.We dig into the three types of AI tools most businesses are already using (or shou...
2025-10-2633 minThe AI Business Leadership PodcastAI Value Track - Episode 1Welcome to the first episode of our brand new podcast series: The AI Value Track.This show is for business leaders and operators who want to understand AI without getting lost in the tech speak. We’re here to cut through the noise, explain what matters, and help you actually use AI in your business.In Episode 1, host Simon Hedaux (Co-Founder at ReThink Productivity) is joined by Ian Hogg (CEO at ShopWorks) and our very own Ed Hogg (CEO at SolvedBy.Ai) for a no-nonsense conversation about:Clear de...
2025-10-1926 minThe Workforce Management PodcastAI Value Track - Episode 1Welcome to the first episode of our brand new podcast series: The AI Value Track.In Episode 1, host Simon Hedaux (Co-Founder at ReThink ReThink Productivity) is joined by our very own, Ian Hogg (CEO at ShopWorks) and Ed Hogg (CEO at SolvedBy.AI) for a no-nonsense conversation about:Clear definition of AI and human‑in‑the‑loopWhere AI adds value across knowledge workCulture over tech as the main blockerData readiness and training data basicsGovernance to reduce shadow AI risksLeaders modelling tools and setting objectivesSelecting first three use cases aligned to KPIsMe...
2025-10-1926 min
The Frontline Factor: Hearts & DollarsE10: Simon Hedaux | ReThink ProductivitySimon Hedaux, co-founder of Rethink Productivity, joins The Frontline Factor to dig into the realities of frontline productivity—and what really drives performance at scale. From employee engagement to process improvement, Simon shares why clear expectations and consistent training are just as important as cutting-edge technology.The conversation spans retail’s toughest balancing acts: controlling labor costs without compromising customer experience, reducing shrinkage through better process design, and using data to eliminate non-value add tasks. Simon also explores how AI and automation will reshape retail labor management, offering a glimpse into the next wave of frontline opti...
2025-09-0828 min
ReThink Productivity PodcastRethinking Retail: What If We Challenged Everything?Send us a textSimon Hedaux from Rethink Productivity provided NotebookLM with his thoughts on the dynamic world of retail productivity, challenging traditional assumptions to uncover hidden costs and untapped opportunities in modern retail operations.Retail businesses face a productivity paradox where despite working harder and implementing efficiency measures, many find themselves "sprinting to stand still" as costs rise and operations grow more complex. Simon Hedaux from Rethink Productivity provided NotebookLM with crucial insights into navigating this challenging landscape through systemic changes rather than incremental tweaks. • Understanding true operational cos...
2025-08-1012 min
ReThink Productivity PodcastThe Productivity Puzzle: Navigating Retail's Toughest ChallengesSend us a textRetail businesses face a productivity paradox where despite working harder and implementing efficiency measures, many find themselves "sprinting to stand still" as costs rise and operations grow more complex. Simon Hedaux from Rethink Productivity provided NotebookLM with his thoughts and insights into navigating this challenging landscape through systemic changes rather than incremental tweaks.Rethink Productivity provides crucial insights into navigating this challenging landscape through systemic changes rather than incremental tweaks.• All easy efficiency changes have already been implemented in retail• Labour costs are projected to i...
2025-07-1940 min
ReThink Productivity PodcastReThink Revealed - Ep2. Productivity Quick Wins - SimonSend us a textSimon Hedaux, co-founder of Rethink Productivity, shares his expertise on implementing simple, actionable solutions to common workplace productivity challenges. Drawing from over 20 years of experience from the shop floor to productivity consultancy, Simon reveals how businesses can achieve quick wins through data-driven insights and practical process improvements.Understanding business operations through accurate, up-to-date data is fundamental to productivity improvementSmall changes like optimising stock placement or redesigning store layouts can yield significant efficiency gainsA retailer saved over £500,000 annually by simply redesigning till receiptsFuture productivity advances will focus on "intelligent stock" using video analytics a...
2025-05-1111 min
ReThink Productivity PodcastChapter 9 - Is the projected saving real?Send us a textSue and Simon discuss Chapter 9 - Is the projected saving real? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-12-1511 min
ReThink Productivity PodcastChapter 8 - How do I find my next set of Productivity improvements?Send us a textSue and Simon discuss Chapter 8 - How do I find my next set of Productivity improvements? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-11-1711 min
ReThink Productivity PodcastThe 2024 Budget ChallengesSend us a textUnlock the secrets to navigating the recent economic shifts with us as we dissect the impacts of the recent budget. Discover how the 6.7% rise in national minimum wage, cessation of Covid-era business rate relief, and increased employer national insurance contributions are rewriting the playbooks for retail and hospitality industries. These sectors, which are heavily reliant on national minimum wage workers, face a unique set of challenges. Businesses are bracing for recruitment slowdowns and inflationary pressures, with major players already strategizing to tackle billions in additional costs. We share valuable insights into salary sacrifice...
2024-11-1117 min
ReThink Productivity PodcastReThink Forum 2024 ReviewSend us a textJoin Simon, James and Sue as they review the ReThink Forum 2024. They talk through the themes of the day and hot topics of conversation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-09-2217 min
ReThink Productivity PodcastChapter 7 - I've added new services, how can I make them more efficient?Send us a textSue and Simon discuss Chapter 7 - I've added new services, how can I make them more efficient? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024For those that have never seen it link to the Do It All advert below (enjoy)DO IT ALL VIDEO #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity Podcasts
2024-07-1414 minThe AI Business Leadership PodcastTransforming Productivity: Simon Hedaux on AI's Impact in Retail and HospitalityWelcome to the AI Business Leadership Podcast! In this episode, Laura Nelson, Head of Product at Solved by AI, chats with Simon Hedaux, co-founder and CEO of ReThink Productivity. ReThink Productivity is dedicated to transforming how some of the world's largest companies operate by refining processes, reviewing systems, and analysing change impact.Join us as Simon shares his journey into leadership, detailing how he transitioned from retail to spearheading ReThink Productivity. We delve into the growing influence of artificial intelligence in the business world, specifically its impact on the retail and hospitality sectors. Simon provides insights into...
2024-07-1121 min
ReThink Productivity PodcastChapter 6 - What can we stop doing to free up our people?Send us a textSue and Simon discuss Chapter 6 - What can we stop doing to free up our people? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-06-3011 min
ReThink Productivity PodcastChapter 5 - Is my leadership structure right?Send us a textSue and Simon discuss Chapter 5 - Is my leadership structure right? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-06-0214 min
ReThink Productivity PodcastChapter 4 - How do I balance investing in sales and controlling costs?Send us a text Sue and Simon discuss Chapter 4 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-05-1211 min
ReThink Productivity PodcastRetail Technology Show 2024 ReviewSend us a textEver wondered what it's like to have a front-row seat at the heart of retail innovation? Sue James and I just stepped off the buzzing floor of the Retail Technology Show, and we're eager to bring you the scoop on the latest trends that are transforming the way we shop. We'll explore the show's explosive growth, the educational value of its workshops, and tackle the omnipresent topic of AI in retail #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50...
2024-04-3007 min
ReThink Productivity PodcastChapter 3 - How can I make savings?Send us a textSue and Simon unpack Chapter 3 - How can I make savings? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-04-0718 min
ReThink Productivity PodcastChapter 2 - How can I serve more customers at peak?Send us a textSue and Simon unpack Chapter 2 - How can I serve more customers at peak? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-03-1711 min
ReThink Productivity PodcastChapter 1 - Where is your money really going?Send us a text Sue and Simon unpack Chapter 1 - Where is your money really going? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-02-1111 min
ReThink Productivity PodcastEvery Second CountsSend us a textHave you ever wondered how to turn the ticking of the clock into a symphony of productivity and exceptional results for your business? Your golden hour has arrived as Sue and I unpack "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." This 144-page book is more than just a read; it's a conversation starter, a catalyst for operational transformation. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to S...
2024-01-2804 min
POWER to Live More with Jo DoddsSimon Hedaux: Recognising Innovation and Boosting ProductivitySimon Hedaux is the founder and CEO of ReThink Productivity, a company that is committed to transforming the way some of the world’s largest companies operate by refining their processes, reviewing their systems, and analysing change impact.
He allows businesses to drive efficiency and boost productivity with his innovative methods and evaluates whether they are operating at maximum efficiency and productivity levels.
Simon began his career and honed his skills as a Retail Store Manager, and subsequently founded ReThink Productivity, where he works with companies all over the world conducting studies with his team to...
2023-10-1344 min
ReThink Productivity PodcastTop Right Thinking Episode 2Send us a textDulcie Swanston writer and owner of Top Right Thinking & Sue Hedaux join Simon in the second of a series of 3 episodes looking at the science of trust and challenge (Top Right Thinking)They cover:Linking Top Right Thinking to physical productivityOutputs and insight from ReThink studies using Top Right Thinking #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedIn
2023-06-1221 min
ReThink Productivity Podcast2022 Reflections. A year of two halvesSend us a textSue Hedaux Co-Founder at ReThink Productivity returns to the Podcast to reflect on 2022A year of 2 halves for most companies growth being top of the agenda in the first half of 2022, followed by uncertainty and spiralling cost challenges in the second half of 2022 fuelled by the war and hyperinflation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2022-12-1927 min
Retail Transformation Show with Oliver Banks208: Moving Forward From Productivity & Transformation 2022The retail and hospitality industries continue to face turbulent and challenging times. To help, in September 2022, Rethink Productivity and OB&Co collaborated to host the first Productivity & Transformation event. Rethink's Simon Hedaux and Oliver Banks chaired the day which was attended by top retailers from many categories. And in this episode, you'll be able to explore new talking points inspired by the day. Listen to this podcast episode to discover:Expanding on key topics and ideas that were raised through the day. What the retail industry can learn from basketball and why that's important just now...
2022-10-1731 minRetail Transformation Show with Oliver Banks201: Productivity & Transformation Event PreviewWith huge volatility and increasing financial challenges, the upcoming Productivity & Transformation event will give insight and ideas about how to proceed. The event is focused around 4 key pillars: Customer, Colleague, Cost and Change. In this episode, Rethink Productivity's Simon Hedaux joins to explore each pillar and share more about the event. Listen to this episode to discover:More about the 4 pillars.Key speakers and more about what to expect at the event.And more about the background of the event.Show notes at www.obandco.uk/201.
2022-08-2925 minRetail Transformation Show with Oliver Banks197: The Great Retail Acronym ChallengeRetail is full of acronyms and abbreviations. Of course, they are used to simplify and speed up complex language and terminology in the industry as well as company specific lingo. However, they can also lead to misunderstandings and miscommunication. And there seem to be new acronyms coming into use all of the time. Plus they can alienate those that are new to a specific company, role, function - or new to retail as a whole. Oliver Banks welcomes Rethink Productivity's Simon Hedaux to explore and test understanding across an A-Z of retail acronyms. Listen to this episode...
2022-08-0125 minRetail Transformation Show with Oliver Banks192: Retail Myths And Mottos"The Customer Is Always Right" - perhaps this is the most famous retail quote. But is it true? In this episode, we'll explore some of the widely believed myths and frequently used mottos. In the build up to the inaugural Productivity & Transformation event, Oliver Banks is joined by Rethink Productivity's Simon Hedaux to test and reflect on these phrases. Listen to this episode of the podcast to discover:Why the customer isn't always right. How it's easy to get your KPIs wrong and what that can do for your business. And how you can attend Productivity...
2022-06-2724 min
ReThink Productivity PodcastProductivity InsightsSend us a textSue Hedaux Co-Founder at ReThink tells us about how Productivity Studies are much more than data capture and Excel spreadsheets. Sue also covers:The basis for good data and the power of insightsWhy having trained analysts capture the data is so importantSome recent project outputs examplesThe importance of Benchmarking #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to ...
2022-04-0418 minRetail Transformation Show with Oliver Banks167: 2022 Retail Trends And Watch-OutsWe know retail is ever evolving and had experienced huge change. But as we kick start a new year, 2022, join Oliver Banks to understand what retail trends and developments a select group of other retail podcasters and influencers are excited about. Plus what pitfalls and dangers should retailers be watching out for as we embark on the next stage of the retail rollercoaster? Listen now to find out and discover the common thread. Featuring retail trends in 2022 from Michael LeBlanc, Anne Mezzenga, Chris Walton, Scott Thompson and Simon Hedaux. Press play now and hear:What is...
2022-01-0326 min
Retail Transformation Show with Oliver Banks141: Simplification Isn’t Rocket ScienceOne of the key challenges with simplification is the deployment of it. Without effective change management processes, a so-called "easy" change can quickly become problematic. But there are considerations that you can take to put your change on the path to success. Join Oliver Banks and Simon Hedaux from Rethink Productivity and the close of the "Simplification Stories" mini series.
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2021-07-0534 minRetail Transformation Show with Oliver Banks140: Simplification Stories At Holland & BarrettMany transformation projects now include significant elements of technology. This prompts critical strategic questions, such as whether to "buy or build" the solution. In this episode, Oliver Banks and Simon Hedaux catch up with Lisa Widdison, Head of Operating Model, Change & Continuous Improvement at Holland & Barrett. Together, they explore the thinking and approach behind recent major simplification and change projects.
The post 140: Simplification Stories At Holland & Barrett appeared first on OB&Co.
2021-06-2836 minRetail Transformation Show with Oliver Banks139: Why We Don’t ‘Keep It Simple’The benefit of hindsight allows us to see the complicated processes and operating models. But these decisions are like this for a reason. Productivity expert, Simon Hedaux, joins transformation expert, Oliver Banks, and together they explore why it's not always easy to keep it simple. Plus what you should consider for current uncertainty in the market.
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2021-06-2134 minRetail Transformation Show with Oliver Banks138: Simplification Stories At NisaSimplification projects should boost improvement - but it doesn't mean that they are necessarily simple themselves. They can be large and with many facets and workstreams. In this episode, I'm joined by Steve Leach, Sales Director at convenience grocery brand, Nisa Retail, to help explore how he approached some of their simplification. This is the secord of the mini-series, "Simplification Stories", in partnership with Simon Hedaux from Rethink Productivity.
The post 138: Simplification Stories At Nisa appeared first on OB&Co.
2021-06-1438 minRetail Transformation Show with Oliver Banks137: Is Lean Six Sigma Still Relevant?Simplification is still critical for continuously improving retail operating models. Lean Six Sigma has often been seen as a methodology to boost efficiency and cut costs. But in our fast-paced and agile world, is Lean Six Sigma still relevant? Join Oliver Banks and Simon Hedaux, from Rethink Productivity for the first of a collaborative mini-series called Simplification Stories.
The post 137: Is Lean Six Sigma Still Relevant? appeared first on OB&Co.
2021-06-0743 min
The Workplace Wellbeing PodcastSimon Hedaux, Co-Founder, ReThink Productivity | Impact of productivity on wellbeing and how approaching productivity in the wrong way can negatively impact wellbeingSimon is the founder of rethink productivity and also the host of the excellent productivity podcast. He has years of experience in helping retailers and other organisations make their teams as productive as possible. In this episode Ian and Simon discussLeyton Orient’s current formThe impact of productivity on wellbeingWhat steps an employer can take to ensure happy and productive staff How approaching productivity in the wrong way can negatively impact wellbeingBooks that Simon is inspired by:Matthew Syed - Rebel Ideas https://www.amazon.co.uk/Rebel-Ideas-Power-Diverse-Thinking/dp/1473613949/ref=sr_1...
2021-04-0628 min
Dinis Guarda YouTube Podcast Series - Powered by citiesabc.com and businessabc.netSimon Hedaux, The Founder Of World-Leading Productivity Company Rethink ProductivitySimon Hedaux is the founder and CEO of ReThink Productivity. His pioneering methods allow businesses to drive #efficiency, boost #productivity and optimise budgets. For nearly a decade ReThink has been transforming the way some of the world’s biggest companies operate – refining their processes, reviewing their systems, analysing change impact and ensuring they’re operating at maximum efficiency and productivity levels.Simon Hedaux Interview Focus1. An introduction from you - background, overview, education... 2. Career highlights3. Your company / companies, organisations and focus?4. How do you see productivity and all areas of digital transformation?5...
2020-11-2549 min
ReThink Productivity PodcastDo you have to choose between Efficiency & good Customer Service?Send us a text🎧 Sue Hedaux, Co-founder at ReThink tells us why you shouldn't have to compromise service to be more efficient and productive 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2020-10-1925 min
POWER to Live More with Jo DoddsSue Hedaux on Show #174: Staying Productive and FocusedSue Headaux is a Retail and Productivity Professional with broad experience encompassing management, customer experience programme leadership, and operational productivity improvement.
She co-founded ReThink Productivity with her husband, Simon Headaux, to help businesses review and refine their operating systems and maximise productivity.
Sue is passionate about assisting companies to bring continuous improvement to their operations and customers’ experiences by working with them to optimise their processes and lower costs.
Sue joins me today to share her experience of the transition from working in a large retail organisation to joining her husband and working re...
2020-09-0442 min
Personal ProductivityImprove your efficiency with Simon HedauxSimon Hedaux is the owner of ReThink Productivity a business to help of their businesses be more productive and efficient. Simon has worked with many clients and has a retail backgroundTop 3 NuggetsImproving the pace of workKnow the questions your customers will askCreate a business plan for productivityThis weeks Challange: Use Parkinson’s law and to do that create a deadline for the things you want to accomplish Listen to Simons Podcast at https://rethinkproductivity.co.uk/category/rethink-productivity-podcast/Visit ReThink at https://rethinkproductivity.co.uk/U...
2020-08-1100 min
Leadership Laid BareWhat makes a GREAT Project ManagerHere's an interview I did with Simon Hedaux of Rethink Productivity. We explore what makes a great project manager in today's context and my lessons learnt along the way. You can find out more about Simon is up to here: Simon HedauxYou can find out more about ReThink Productivity here: Rethink
2020-07-1150 minRetail Transformation Show with Oliver Banks079: Retail Store Management StructuresRetail stores succeed on the strength of their people and colleague teams. Leading and managing those teams is therefore a critical element. But finding the right retail store management structure can be complex with many considerations to include. Productivity expert, Simon Hedaux, joins Oliver Banks to explore how you should go about finding the right store management structures.
The post 079: Retail Store Management Structures appeared first on OB&Co.
2020-04-2734 min