Shows
GBN University PodcastFeedback and Forward Thinking with Scott Paris | Episode 1006In this episode, Col (R) Spencer Clouatre, PhD talks with Chief Operating Officer and Director of Golf at Plainfield Country Club, Scott Paris. This episode touches on the importance of hospitality and culture, measuring feedback from members, the significance of recon and intelligence in decision-making, and the value of creating an environment where employees feel comfortable sharing ideas. Scott talks through the unique career opportunities available in the golf industry for younger individuals and stresses the importance of remaining curious, putting in effort, and owning mistakes to drive success. GBN is the leading private network for today's...
2024-04-0856 min
GBN University PodcastS10 EP03: Brain Biology and Buy-In (2 of 2) | COL (R) Spencer Clouatre, PhD with CW Canfield, PGAHow do you gain buy-in when managing a large, organization-wide change? In this compelling continuation of the interview with CW Canfield from S10 EP02, Spencer talks about the mechanisms of appealing to logic and data, as well as being a leader who inspires your team to follow, even when the path is uncharted, rocky, or takes an unexpected turn. Great leaders apply the key mechanisms of psychology and rely on their team to make informed, sound decisions. Keep listening on for more practical applications of the principles of economics and leadership in your life and career. GBN...
2024-01-0531 minGBN University PodcastS10 EP02: Teamwork & Trust (1 of 2) | COL Spencer Clouatre, PhD with CW Canfield, PGAWhen change is on the horizon, what helps you weather the hurricanes and unexpected hurdles that sometimes cross your path? In this episode, Spencer and CW, both West Point graduates, cover the key elements that motivate staff to optimize scarce resources and navigate uncertainty with sound decision-making. What role does empathy and cooperation play in executing the master plan? Check back soon for the second portion of this compelling discussion.GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your...
2023-10-2736 min
GBN University PodcastS10 EP01: Hooked on a Feeling | COL Spencer Clouatre, PhD with Phil Owenby, PGAHow do hospitality, golf, and leadership intersect? In this episode, Spencer and Phil Owenby discuss the nuances of creating a memorable customer experience that keeps people coming back time and time again, while remaining engaged with every member of your staff and making the most of the scarce resources we sometimes all face. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in G...
2023-09-1845 min