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Dental BossLady Leadership Academy PodcastLearning How To Delegate In Your Dental OfficeWelcome to Episode 66 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about delegation inside your dental practice. We’ll discuss the benefits of learning to delegate and how to start. Plus, I’ll share four tips on how to make it easier if you’ve been struggling with delegating inside your practice. All this and much more, up next. Bullet points (01:05) Feedback from the Dental BossLady Leadership Academy (05:50) Why delegation is so important (11:59) How to make delegation easier 2023-05-2337 minDental BossLady Leadership Academy PodcastBeing Intentional: The Four Areas To Work On Inside Your PracticeWelcome to Episode 65 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being intentional and the four big areas that every practice owner needs to focus on. We will discuss the importance of setting a clear direction for your practice and truly being intentional about your team. We will also talk about why you should establish clear systems and daily production goals for your practice. All this and much more, up next. (01:08) My experience speaking at the biggest dental conference in Canada (04:00...2023-03-2645 minDental BossLady Leadership Academy PodcastLearn To Manage Your TimeWelcome to Episode 64 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about personal time management. We will discuss why it's important to first have a clear vision and mission, and the best ways to improve your time management skills. We will be sharing how to properly time block, why and how to do a brain dump, plus four extra tips for when you are super busy. All this and much more, up next. Bullet points (00:34) My Invisalign lecture at The Pacific Dental...2023-02-2644 minDental BossLady Leadership Academy PodcastWhen To Address Poor Work Performance (And When It's Best Not To)Welcome to Episode 63 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to address poor work performance and the steps we follow in our practice. We will start by defining what counts as poor work performance and whether or not you should address it. We will also discuss how to deal with toxic individuals and personality conflicts. All this and much more, up next.2023-01-3043 minDental BossLady Leadership Academy PodcastGetting Through The Winter Season Of DentistryWelcome to Episode 62 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with the current difficulties of managing a dental practice. We will discuss how to minimize downtime inside your practice and focus on what is truly important. We will also touch on how to deal with the pressure of practice and what you can do if you feel that it’s not really for you. All this and much more, up next. Bullet points (02:55) New Masterclass: Tue...2022-12-0534 minDental BossLady Leadership Academy PodcastBe On PurposeWelcome to Episode 61 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing how to talk so patients will listen. We will talk about how to approach an appointment and the importance of asking questions. We will also discuss how to create awareness for your patients and why they must motivate themselves. All this and much more, up next. Bullet points (01:50) Dental BossLady’s new website (02:30) Doing an engagement survey (07:30) A brand new course: How To Talk So Patients Will Li...2022-11-0748 minDental BossLady Leadership Academy PodcastThe Importance Of Having A Morning HuddleWelcome to Episode 60 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about morning huddles. We will discuss the importance of having an effective morning huddle and how we actually do them at our practice. I will share when and how to start the morning huddle, as well as the specific rules we follow at our dental practice around the huddle. All this and much more, up next. Bullet points (01:01) The importance of having a morning huddle (02:03) Why our production dropped...2022-10-1736 min
The Business Of Happiness#191 - Change Starts With YOU with Dental Boss Lady Dr. Terri PukanichIn this episode, Dr. Tarryn MacCarthy talks about dentistry and the women in it with the Dentist, Coach, Mentor, Leader, and CEO of Dental Boss Lady, Dr. Terri Pukanich. Terri shares the story of her journey to having the dental practice she has dreamt of since she was a little girl. They also talk about how she started her leadership academy and programs to help women dental practice owners develop their confidence, take control of their practices, and feel more at peace with their decision to own. Dr. Terri is a forward-thinking entrepreneur looking to build on...2022-09-2839 minDental BossLady Leadership Academy PodcastThe Five Step Guide To Implementing New SystemsWelcome to Episode 59 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to implement new systems inside your practice. We will discuss the importance of the 80-20 rule and what’s one of the biggest barriers to successful implementation. Lastly, I will be sharing the five steps you should consider before implementing a new system. All this and much more, up next. Bullet points (02:07) How to implement new systems inside your practice (06:20) The five step guide (06:50) First: Ha...2022-09-2636 minDental BossLady Leadership Academy PodcastWhat You Have To Focus On In Order To Drive Production ForwardWelcome to Episode 58 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about what you have to focus on in order to drive production forward. We will discuss the importance of building the right team culture and sharing your vision with your team. We will also talk about how to build great relationships and create raving fans by exceeding expectations. Finally, we will touch on wage transparency and how to structure the pay. All this and much more, up next. Bullet points (00:17) Taking...2022-09-1449 minDental BossLady Leadership Academy PodcastMy StoryWelcome to Episode 57 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will share my personal story: who I am, what I do, why I do what I do and why I want to have an impact. Bullet points (01:12) My story (01:42) My childhood: The accident that made me want to become a dentist (02:45) Starting dental school (05:15) Graduating from dental school and starting to work (06:10) Buying my practice (09:23) Getting into management: Being passionate about vision and mission 2022-08-011h 00Dental BossLady Leadership Academy PodcastDealing With Downtime In A Productive WayWelcome to Episode 56 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. At a time when cancellations and no-shows are higher than ever, in today’s episode we will look at them as openings of opportunity, and discuss how to deal with downtime in a productive way. We will talk about why you shouldn’t book more than 7 days ahead of time and how to incorporate same-day dentistry inside your practice. Lastly, we will touch on the importance of creating great relationships with your patients, and how having a strong vision, mission and core values can...2022-06-2037 minDental BossLady Leadership Academy PodcastResolving Problems Inside Your Dental PracticeWelcome to Episode 55 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with problems inside your practice. First, we will discuss the importance of being open with your team in order to identify the problem. We will share the backwards approach to problem solving that can help you to visualize and implement solutions. Lastly, we will touch on how to deal with toxicity and handle interpersonal issues among team members. All this and much more, up next. (00:52) New speaking events coming...2022-06-0334 minDental BossLady Leadership Academy PodcastThe Roles You Need Inside Your PracticeWelcome to Episode 54 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the different roles you need to have inside your practice. We will discuss the multiple hats you need to wear as a business owner, and the importance of knowing what you can and can’t delegate. We will also talk about the supportive roles you need to have and the benefits of having a personal assistant instead of an office manager. Finaly, we will touch on what you could delegate in your personal life. Al...2022-05-2034 minDental BossLady Leadership Academy PodcastA Personal Dive Into What I'm Reading And Listening ToWelcome to Episode 53 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will be sharing some books and podcasts that have had a profound impact on my life and can help you to understand the power of your mind. Bullet points (00:19) The Invisalign Mastermind Seminar (02:00) Understanding the power of your mind (04:43) The Science of Getting Rich (05:39) Think And Grow Rich (05:47) The E-Myth (06:36) The 7 Habits Of Highly Effective People (07:06) Our new course: How To Talk So...2022-05-0639 minDental BossLady Leadership Academy PodcastCreating A Workplace Environment People Want To Stay InWelcome to Episode 52 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to attract and retain team members inside your practice. Times are changing, and the current generations value having a good work-life balance. We will discuss the importance of asking yourself what makes your practice special, to set yourself apart and attract new team members. We will also share what you should focus on to create a workplace environment people really want to stay in. All this and much more, up next. ...2022-04-2434 minDental BossLady Leadership Academy PodcastMaking The Best Out Of EverythingWelcome to Episode 51 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about having fun inside your practice. We will discuss how your intention creates your reality and why you attract the vibe that you put out. We will also talk about coaching others and the importance of self-reflection. All this and much more, up next. Bullet points (00:25) Having fun in practice (02:50) Our intention creates our reality (06:08) Coaching others (10:49) Self-reflection and getting intentional (12:05) Covid and...2022-04-1025 minDental BossLady Leadership Academy PodcastOur Outstanding Dentistry ProtocolWelcome to Episode 50 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about follow ups and outstanding treatment. We will discuss the importance of having a system for finding patients who have outstanding dentistry, and why you should develop a consistent naming protocol for your appointments. We will also share the follow up sequence we have at our practice, plus some tips on how to customize your patient experience. All this and much more, up next. Bullet points (01:24) Outstanding dentistry (04:00) First...2022-04-0132 minDental BossLady Leadership Academy PodcastWhy Listening Is Key To Patient RetentionWelcome to Episode 49 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about patient retention. We will discuss the importance of listening to your patients, and feeling grateful for the ones who do voice their complaints. Finally, we will also talk about how to track and improve your retention. All this and much more, up next. Bullet points (00:47) Patient retention (01:49) Customer service and running a business during Covid (03:30) Making things right and having compassion (07:02) Having gratitude for...2022-03-1129 minDental BossLady Leadership Academy PodcastPutting On The CEO HatWelcome to Episode 48 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being the CEO of a dental practice, not just “the boss”. We will share the top five things you should include in the CEO role and how to communicate your expectations with your team. We will also talk about the importance of working on the business and not just in the business. All this and much more, up next. Bullet points (00:34) From dream to nightmare (02:55) The “experts” (06:04...2022-03-0545 minDental BossLady Leadership Academy PodcastStart Tracking Your Numbers And Setting GoalsWelcome to Episode 47 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals inside your practice. We will start by talking about the importance of tracking your numbers, and we'll share what numbers we track inside our dental practice. We will also touch on forecasting your expenses and your profitability, plus what you can do if you have negative or zero profitability. Lastly, we will talk about why you should stop comparing yourself to others and even to yourself. All this and much more, up...2022-02-2433 minDental BossLady Leadership Academy PodcastMarketing Your Dental PracticeWelcome to Episode 46 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about marketing your practice. Will discuss why it's better to focus on the experience inside your practice before doing external marketing. We will also talk about which numbers you should track and why you should set a goal around referrals. Finally, we will share two quick tips you can start implementing right now. All this and much more, up next. Bullet points (01:13) Launching the BossLady Leadership Academy (05:34) Taking vacations2022-02-1736 minDental BossLady Leadership Academy PodcastHow To Get The Performance Of Your Team In SynchronicityWelcome to Episode 45 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of having a state of the union address with your team to get their performance in synchronicity. We will discuss some key concepts from the book The Five Dysfunctions Of The Team and how to apply them to your practice. All this and much more, up next. Bullet points (00:41) Some cool news about Dental BossLady (02:00) Having a state of the union address with your team 2022-02-0743 minDental BossLady Leadership Academy PodcastDon't Give Your Power AwayWelcome to Episode 44 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be sharing a story about the power of choice. We will discuss how to rise above your circumstances and choose what to focus on. We will also talk about the fear of change and how you can start making small changes today, one step at a time. All this and much more, up next. Bullet points (00:21) Covid and the start of the year (01:30) A story about power of choice (06:31...2022-01-2829 minDental BossLady Leadership Academy PodcastPutting Your Vision Into PlayWelcome to Episode 43 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about putting your vision into play. We will discuss why you should create individualized mission and vision statements for different teams and how to set strategic objectives. We will also talk about our ultimate systems list and how to document the different processes. All this and much more, up next. Bullet points (01:27) The Dental BossLady Leadership Academy Podcast shoutouts (03:20) Putting your vision into play (06:08) Creating i...2022-01-2034 minDental BossLady Leadership Academy PodcastSetting Clear Goals And Expectations Inside Your PracticeWelcome to Episode 42 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals for your practice and making a commitment with yourself to set clear expectations for your team. We will discuss a common mistake people make while training others and why you should always be crystal clear with your team. We will also discuss the importance of understanding what is the number one thing your team needs to focus on in order to achieve your goals. Finally, we will examine the difference between lead...2022-01-1338 minDental BossLady Leadership Academy PodcastLook Back and Celebrate!Welcome to Episode 41 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of using this time to reflect back on the year, to celebrate ourselves and the things we were able to overcome and accomplish. Even if you feel like you haven't done enough, it’s important to take a step back and understand the impact you have, both on your community and on other businesses. Finally, we will discuss a simple exercise you can do to celebrate yourself. All this and much more, up...2021-12-2025 minDental BossLady Leadership Academy PodcastHow, When And Where To Present Financial ArrangementsWelcome to Episode 40 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the most effective way to complete and present financial arrangements inside your practice. First we will discuss how to get intentional about finding new opportunities and stop underproducing. Next, we will discuss what the goals of your case presentation should be. Finally, we will talk in detail about how, when and where to present the financial arrangement and the different payment options. All this and much more, up next. Bullet points 2021-12-1239 minDental BossLady Leadership Academy PodcastFive Keys To Long-Term Retention Of Team MembersWelcome to Episode 39 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the five keys to long-term retention of team members and how to create an environment that nobody ever wants to leave. We will discuss the importance of setting clear intentions and sharing the same core values. We will also talk about recognizing our team’s hierarchy of needs and their strengths. Finally, we will share some ideas on how to show gratitude to your team. All this and much more, up next. Bu...2021-12-0244 minDental BossLady Leadership Academy PodcastBe The Doctor That Shows UpWelcome to Episode 38 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about getting engaged inside your practice. We will talk about the importance of incorporating a daily gratitude practice both in your life and in your practice. We will also touch on what energizes us and our zone of genius. Finally, we will discuss the importance of being prepared and knowing when to delegate. All this and much more, up next. Bullet points (00:57) Incorporating a daily gratitude practice in your life and...2021-11-2632 minDental BossLady Leadership Academy PodcastBreaking The Habit Of Being YourselfWelcome to Episode 37 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how the energy you bring into your practice affects your environment. Everything starts with a thought, so making a conscious effort to change how you think and feel is key to having the practice of your dreams. Finally, we will touch on how to deal with negative feelings and self-doubt, and what’s the one thing that contributes to success the most. All this and much more, up next. Bullet points ...2021-11-1134 minDental BossLady Leadership Academy PodcastWhy Are Women More Susceptible To OverwhelmWelcome to Episode 36 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about feeling overwhelmed. We will discuss the unrealistic expectations we put on ourselves and why women are more susceptible to overwhelm. Finally, we will present some strategies to deal with feeling overwhelmed. All this and much more, up next. Bullet points (02:41) Feeling overwhelmed (04:11) Why are women more susceptible to overwhelm: The many hats we try to wear as a woman (06:13) The unrealistic expectations we put o...2021-11-0434 minDental BossLady Leadership Academy PodcastCelebrating Wins And Making Your Team Feel SeenWelcome to Episode 35 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about showing our team members gratitude and recognition for their work. We will share the benefits of doing a team engagement survey for anonymous feedback, how to analyze the results and celebrate the wins. Finally, we will answer four questions about making people feel seen. All this and much more, up next. Bullet points (00:34) Self judgementent (01:15) All about gratitude and recognizing the efforts inside your practice (02:06) Launching...2021-10-3029 minDental BossLady Leadership Academy PodcastEnergizing your practiceWelcome to Episode 34 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to energize your practice. We will discuss how to get intentional and set a vision, as well as how to deal with negative feelings you might feel along the way. We will also talk about sharing your vision and building a solid team of energizers and synergizers. And remember, you can go into the energizing phase at any point in your career, so don't get discouraged if you feel you skipped this phase...2021-10-1435 minDental BossLady Leadership Academy PodcastThe One Question You Should Ask All Your PatientsWelcome to Episode 33 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of working on your patient communication skills. We will discuss the soft skills you need in order to have great patient communication, and the question you should ask all your patients to get them to engage in their treatment. We will also talk about how to get to know your patients on a personal level, and why you should make sure your patient understands there is a problem before presenting the solution...2021-10-0743 minDental BossLady Leadership Academy PodcastHow to make any practice style successful.Welcome to Episode 32 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the power of manifestation and how you can create any practice you want. There is no one right way, you can make any practice style work. So figure out what you want, then ask, believe and receive. Look for mentors and focus on building culture inside your practice. And remember, it takes time, but if it has been done before, it’s probably possible. 2021-09-3032 minDental BossLady Leadership Academy PodcastThe Difference Between Being A Boss And Being A Leader: Showing Up For Your TeamWelcome to Episode 31 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the difficulties of being short-staffed. We will discuss the difference between being a boss and being a leader, and why you should set clear expectations inside your practice. We will also talk about how you can show up for your team and stay positive when times are difficult. Finally, we will touch on the importance of having a solid foundation for your practice. And remember, the world is short staffed, so be kind to...2021-09-2336 minDental BossLady Leadership Academy PodcastThe Meeting Rhythm SystemWelcome to Episode 30 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the meeting rhythm inside our dental practice. We will touch on the four types of meetings we have: daily pod meetings, weekly meetings, division meetings and full-team meetings. We will discuss who should be in each meeting and the why and how behind each of them. All this and much more, up next. Bullet points (02:06) The Leadership Academy (02:42) A critical success factor: The meeting rhythm (05:14) The...2021-07-1536 minDental BossLady Leadership Academy PodcastThe Power Of ManifestationWelcome to Episode 29 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to manifest your dream practice. We will discuss why you should start with defining what you want without worrying about how to get it. We will also reveal the two principles you should keep in mind for creating your dream practice. All this and much more, up next. Bullet points (01:29) Manifesting your dream practice: Start with what you want, not with the how (04:01) Look at your dental...2021-07-0832 minDental BossLady Leadership Academy PodcastSix Factors That Are Critical To Your SuccessWelcome to Episode 28 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing the six critical success factors inside any bread and butter style of practice and the importance of the 80-20 rule. We will talk about being deliberate not only about your patient experience, but about your team experience as well. We will also get into defining your complete oral examination, and why you should commit to continue learning. Then we will touch on being a hygiene-driven practice and the get-it-done-today approach. Finally, we will briefly go...2021-06-2339 minDental BossLady Leadership Academy PodcastDo You Need An Office Manager?Welcome to Episode 27 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be discussing the pros and cons of having an Office Manager. I will share my first experience with an Office Manager and an alternative to that role that I think might work better in some cases. We will also talk about why you should define the role clearly before hiring and whether or not you really need an Office Manager in the first place. Keep in mind that having an Office Manager is not going to drop your...2021-06-1035 minDental BossLady Leadership Academy PodcastThe Importance Of Your MindsetWelcome to Episode 26 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to master the implementation of new actions inside your dental practice. We will discuss why so much change does not stick and why mastering implementation starts with your mindset, not with an action. Finally, we will talk about the secret to achieving the practice of your dreams. All this and much more, up next. Bullet points (02:26) Our identities as women: The importance of spending time on yourself (04:50...2021-06-0433 minDental BossLady Leadership Academy PodcastBeing Kind To YourselfWelcome to Episode 25 of the re-launched Dental BossLady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about having grace with yourself. We will also discuss the importance of celebrating success and having time for yourself to avoid burnout. Excellence includes making mistakes, and the only time a mistake is bad is when we don't learn from it. So allow yourself to make mistakes and be kind to yourself when you do. Be patient, have faith in your journey and let go. (00:56) Becoming a Founding Member of the Dental BossLady Leadership...2021-05-2730 minDental BossLady Leadership Academy PodcastEmpowering Your TeamWelcome to Episode 24 of the re-launched Dental BossLady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking about empowering your team. We will discuss the importance of having a clear vision, mission and core values, and why setting clear expectations for your team is key. We will also touch on how to help your team set goals for themselves, and why you should have a tangible way to measure their success and a system in place for when mistakes are made. Finally, we will talk about looking inward and taking personal accountability in order...2021-05-2037 minDental BossLady Leadership Academy PodcastElevating your patient experienceWelcome to Episode 23 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about patient experience inside your practice. We will discuss the benefits of changing the way people view dentist appointments by going above and beyond with what they expect, to create an experience that creates raving fans. We will also talk about why you should set clear expectations around patient experience with your team, and the seven critical systems you should focus on. All this and much more, up next. Bullet points (00:50...2021-05-0633 minDental BossLady Leadership Academy PodcastHow Core Values Help Us Guide Our DecisionsWelcome to Episode 22 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be centered around core values. We will first talk about how to come up with a list that really resonates with you. We will also discuss the importance of having clear core values inside your practice, since it’s easier to make decisions when you know what you value. Keep in mind that your core values are there to guide you and attract the right people to your practice. There's no right or wrong answer, you as the ow...2021-04-2928 minDental BossLady Leadership Academy PodcastLetting go of the struggle to be perfectWelcome to Episode 21 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will be sharing a vulnerable side and encourage you to get vulnerable, honest and authentic when it comes to being inside your practice. We will talk about letting go of the struggle to be perfect and all the “shoulds”, and instead have faith you are on the right path. We will also discuss the importance of being vulnerable when things aren't going your way, and especially of showing your team your honest and authentic self. Finally, remember we are wort...2021-04-2132 minDental BossLady Leadership Academy PodcastAll about Chart AuditsWelcome to Episode 20 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking all about chart audits, one of the key systems that we use in our dental practice. We will touch on how chart audits allow you and your team to be more prepared and master patients’ appointments. We will also discuss the two key aspects of the chart system: It allows you to understand the opportunities you have with your patients and gives you and your team opportunities for making eachother look good; plus it collects a his...2021-04-1431 minDental BossLady Leadership Academy PodcastThe importance of taking time offWelcome to Episode 19 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking about taking time off. We will discuss the importance of taking a break, both for your own benefit and for your practice and your team. We will also touch on how to take time for yourself without feeling guilty or neglecting your practice. All this and much more, up next. Bullet points 01:00 - What I would change if I could go back: Take more time off 02:54 - Your life is not your practice 04:10 - Should...2021-04-0724 minDental BossLady Leadership Academy PodcastDare to dreamWelcome to Episode 18 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode will be a deep-dive into the power of creating a vivid and compelling vision for your dental practice. After spotting a common fallacy in the dental world, we will discuss why you should create a clear vision for your practice and share it with your team. We will also touch on why things might not work out as planned, and how to course correct. All this and much more, up next. Bullet points 00:50 - Where to find out...2021-04-0132 minDental BossLady Leadership Academy PodcastAll about team engagementWelcome to Episode 17 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking all about team engagement. We will discuss why teamwork is crucial inside a dental practice, and how you can be an inspiring leader for your team. We will also offer five tips to help you build an amazing team that is truly engaged with your practice and aligned with your core values. All this and much more, up next. Bullet points 02:47 - Creating team engagement 04:35 - Leading your team and taking accountability: What do...2021-03-2557 minDental BossLady Leadership Academy PodcastWhat is the Dental BossLady Leadership Academy?Welcome to Episode 16 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about what The Dental Boss Lady Leadership Academy is and why I started it. We will also discuss the importance of talking dentist to dentist and woman to woman, and creating content that actually makes sense for the platform. Finally, we will touch on why you should focus on the 20% of things that give you 80% of the results. All this and much more, up next. Bullet points 00:50 - Celebrating 1.000 downloads 04:17 - Why I started...2021-03-1832 minDental BossLady Leadership Academy PodcastWhy more production is not always what we needWelcome to Episode 15 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will discuss why money doesn't solve all your problems and why you shouldn't focus on increasing production. We will also touch on why you need to create a plan before you can grow, and how you should focus your energy. All this and much more, up next. Bullet points 00:50 - International women’s day 01:38 - Why more production is not always the answer 03:40 - Gaining confidence as a dental practice owner 05:32 - What do we actually need in pr...2021-03-1123 minDental BossLady Leadership Academy PodcastMy five biggest winsWelcome to Episode 14 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about my five biggest wins. I’ll share what I wish I’d done earlier in my career, from creating a compelling vision for the future early on, to quit complaining and hiring coaches sooner. And be sure to check out last week’s episode, where I shared my five biggest mistakes. Bullet points 01:05 - What I wish I’d known earlier 01:23 - First: Create an inspiring vision for the future 04:29 - Create your 5 year pla...2021-03-0433 minDental BossLady Leadership Academy PodcastMy five biggest mistakesWelcome to Episode 13 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the advice I would give to my younger self. I will share the five biggest mistakes I made in my practice, from not having clear expectations, to not understanding finances and being afraid of growth. And tune in next week, when I will share my five biggest wins. Bullet points 01:32 - My five biggest mistakes 02:20 - First: Promoting someone to an office manager without properly defining the role 05:40 - You don't find this...2021-02-2537 minDental BossLady Leadership Academy PodcastHow to do more of the dentistry you loveWelcome to Episode 12 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to do more of the dentistry you love to do. We will discuss why changing your mindset is crucial, plus three steps to get you closer to your goal. All this and much more, up next. Bullet points 02:02 - Doing more of the dentistry you love 03:35 - Changing your mindset 05:53 - First: Be more intentional 09:21 - Don't be a “yeah-butter” 11:18 - Don't look for quick fixes 15:54 - Don't give up 18:34: Second: Get enga...2021-02-1834 minDental BossLady Leadership Academy PodcastCreating a practice experience people want to work forWelcome to Episode 11 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking all about finding the dream team for your dental practice. We’ll touch on the three big principles you should consider for building your team, plus a great tip for finding new candidates. All this and much more, up next. Bullet points 00:55 - Finding the dream team 02:30 - First: Set your intention early - why would someone want to work for you? 08:10 - Not wanting people to quit to go to a different practice 09:55...2021-02-1225 minDental BossLady Leadership Academy PodcastHaving an Exit Strategy for your patientsWelcome to Episode 10 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of having a clear exit strategy for your patients, so that they know what was done that day and what are the next steps. We’ll share the system we use at our practice, step-by-step, so that you too can start implementing an exit strategy for your patients. All this and much more, up next. Bullet points 00:40 - Intro: a tangible system 02:16 - Having an exit strategy for your patients 03:35 - Th...2021-02-0529 minDental BossLady Leadership Academy PodcastCreating a culture of accountability and resultsWelcome to Episode 9 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking all about accountability. We will be sharing some tips on how to set realistic goals and hold yourself accountable, so that you can create a culture of accountability and results inside your dental practice. All this and much more, up next. Bullet points 01:10 - All about accountability / Holding yourself accountable 02:18 - Joining a coaching program 05:00 - Expect of yourself what you expect from others 10:44 - Only focus on one thing at a time 17:21...2021-01-2829 minDental BossLady Leadership Academy PodcastStop comparing yourself to others - the four stages of dental practiceWelcome to Episode 8 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the four stages of dental practice, and why you need to make sure you have one down before jumping to the next level. We will also talk about the idea of comparisonitis and why you shouldn't compare yourself with others. Plus, I'll be sharing a bit of my personal journey from where I was and where I am now. All this and much more, up next. Bullet points 01:24 - Having comparisonitis 02:47 - The...2021-01-2148 minDental BossLady Leadership Academy PodcastAll about team drama and how to stop itWelcome to Episode 7 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be all about team drama. We will talk about the drama triangle to see how drama starts and spreads, and how to stop it if it's happening inside your practice. All this and much more, up next. Bullet points 00:52 - Starting invisalign 04:23 - All about team drama 05:07 - The drama triangle 14:48 - How to stop gossip and drama 19:52 - Teaching your team about your drama triangle 21:22 - Identifying if something is actually a problem, and whose problem...2021-01-1540 minDental BossLady Leadership Academy PodcastFour steps to implement change in your dental practiceWelcome to Episode 6 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about leading change within your dental practice, and the four proven steps to do so. How do you communicate changes to your team? Should you include them in the planning process? How do you incentivize your team to implement changes? All this and much more, up next. Bullet points 01:51 - Leading change inside your dental practice 04:52 - First: give your team the why 06:20 - Stay away from solving other people’s problems 10:46 - Second: cr...2021-01-1135 minDental BossLady Leadership Academy PodcastEverything you need to know about bonusesWelcome to Episode 5 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be taking everything bonuses. Should you do them? How do you do them? Why and when should you do them? And how to not get burned by implementing a bonus? All this and much more, up next. Bullet points 00:07 - Everything about bonuses 02:38 - Bonuses are meant to be win-win 03:21 - Should you do a bonus? 03:33 - First: How well is your team being paid? 12:14 - Know your numbers: if you are not profitable, you can't...2020-12-3145 minDental BossLady Leadership Academy PodcastWhat it takes to build an amazing team Welcome to Episode 4 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Having an amazing team is key for running a great dental practice. That’s why in this episode we discuss how to build your dream team with our three-step strategy. I also share how I hire and train my team, plus a personal story about a team member I wanted to fire. All this and much more, up next. Bullet points 00:45 - All about teams 02:15 - First step: define your core values 13:00 - Second step: define the roles on your team 16:50 - Th...2020-12-2430 minDental BossLady Leadership Academy PodcastYou are not your businessWelcome to Episode 3 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In this episode we talk about why it is so important to learn how to separate who you are from your business. We also discuss why setting production goals and talking openly about money is a great way to grow your practice and motivate your team. Plus, we share a great productivity hack you can implement right now. All this and much more, up next. Bullet points 02:23 - A simple productivity hack 05:57 - Separating who you are from your business 07:20...2020-12-1726 minDental BossLady Leadership Academy PodcastThe five pearls of dental leadershipWelcome to Episode 2 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In this episode we discuss how being a good leader can help you grow your dental practice, and how to become one. Find out the five pearls of dental leadership and much more, up next. Bullet points 00:36 - The five pearls of dental leadership 01:42 - John C. Maxwell: The Five Levels of Leadership 04:03 - 1. Be the leader your team can look up to 06:15 - 2. Make a plan 10:45 - The universe is listening: the law of attraction 14:42 - 3. Focus on the things that...2020-12-1031 minDental BossLady Leadership Academy PodcastKnowing what you want is the first step to getting itWelcome to Episode 1 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In this episode we discuss what your ideal practice would look like, and the steps you need to take to get there. Why do we want what we want? And who do we need to become in order to get it? All this and much more, up next. Bullet points 00:35 - What would you like your practice to look like? 04:22 - Talking about your feelings: why do you want this practice? 06:47 - Start by changing yourself first: who do you need to...2020-12-0322 min
Behind The Smiles: With Dr. Gina DorfmanHow To Build Leaders - Part 2 with Dr. Terri Pukanich, Dental BossLadyThis is a special two-part episode with Dr. Terri Pukanich, Dental BossLady. In part 2, Dr. Gina Dorfman and Dr. Terri Pukanich talk all about team leadership, how to find the right types of leaders and servant leadership. Dental BossLady was founded by Dr. Terri Pukanich. You can learn more at her website: https://www.dentalbosslady.com/Watch Her Webinar: https://hello.dentalbosslady.com/ddt-webinar-optin32474204 2019-09-2830 minBehind The Smiles: With Dr. Gina DorfmanHow To Build Your Team - Part 1 with Dr. Terri Pukanich, Dental BossLadyThis is a special two-part episode with Dr. Terri Pukanich, Dental BossLady. In part 1, Dr. Gina Dorfman and Dr. Terri Pukanich talk all about team management, creating accountability, and how to motivate your team with positive impact. Dental BossLady was founded by Dr. Terri Pukanich. You can learn more at her website: https://www.dentalbosslady.com/Watch Her Webinar: https://hello.dentalbosslady.com/ddt-webinar-optin32474204 2019-09-2838 min