Shows
Changing AustinMadeline Hollern: Why Modern Media Must Adapt or DieAs Austin transforms into one of the fastest-growing cultural hubs in the country, local media outlets are being forced to adapt or fall behind. Few understand that better than Madeline Hollern, Editor in Chief of Austin Monthly. From expanding local restaurant coverage to partnering with global celebrities, Hollern and her team are redefining how Austin stories are told and how the city shows up on the national stage.
In this episode of the Changing Austin podcast by Amplify Credit Union, Chief Experience Officer Stacy Armijo talks with Hollern about the evolution of modern media and the increasingly...
2025-11-2123 minChanging AustinJamie Herlich: Why Good Theater Is Always Good BusinessWhat does it mean to take the reins of the oldest theater company in Texas? For Jamie Herlich, becoming the managing director of ZACH Theater in Austin meant delivering on ZACH’s mission to produce homegrown theater in the heart of the city. It also meant opening doors to a new generation of theatergoers and showing the Central Texas community why the performing arts matter more than ever.
In this episode of the Changing Austin podcast powered by Amplify Credit Union, Chief Experience Officer Stacy Armijo sits down with Herlich to discuss a decade of transformation for ZA...
2025-11-0727 minChanging AustinMatt Cisneros: Dedicating Your Life to Media and MigasMatthew Cisneros spends his days thinking about two things: media and migas. As co-owner of Cisco’s Restaurant and Bakery, one of Austin’s most iconic Tex-Mex restaurants, and founder of Backyard Ventures, a growing media and influencer marketing agency, Cisneros bridges the worlds of legacy brands and digital startups.
In this episode of the Changing Austin Podcast by Amplify Credit Union, Chief Experience Officer Stacy Armijo sits down with Cisneros to explore how these two beloved Austin institutions reflect the city’s evolving business landscape. From preserving a 75-year-old Austin restaurant tradition to innovating in influencer partne...
2025-10-2532 min
Quorum Report RadioBonus Episode: Why Texas Political Pros Rely on Quorum ReportOur publisher, serial entrepreneur Harvey Kronberg recently appeared on the Changing Austin Podcast to talk about where Quorum Report has been and where we're going: "Since joining the Quorum Report in 1989 as a contract writer, Harvey Kronberg has become a trusted voice in Texas politics. In this episode of the Changing Austin podcast, Stacy Armijo sits down with Kronberg for a candid conversation about how Austin has evolved over the past four decades. From its laid-back “slacker” reputation in the 1970s to its transformation into a booming tech and policy hub, Kronberg shares first hand stories from the frontlines of T...
2025-10-2332 minChanging AustinChris Seals: Still Austin Is Keeping Whiskey WeirdWhen Chris Seals first read his father Cleveland’s post-retirement dream to launch a whiskey distillery in Austin—the city’s first since Prohibition—he was skeptical. But what started as a risky idea turned into a globally recognized whiskey brand that’s deeply rooted in Austin's creative spirit. In this episode of the Changing Austin podcast by Amplify Credit Union, Chief Experience Officer Stacy Armijo sits down with Seals, co-founder and CEO of Still Austin Whiskey Co., for a spirited conversation about entrepreneurship, innovation and, of course, whiskey.
Seals shares how building strong relationships with local farmers, e...
2025-10-1032 minChanging AustinHarvey Kronberg: Why Texas Politics Still Sets Its Watch by the Quorum ReportSince joining the Quorum Report in 1989 as a contract writer, Harvey Kronberg has become a trusted voice in Texas politics. In this episode of the Changing Austin podcast, Stacy Armijo sits down with Kronberg for a candid conversation about how Austin has evolved over the past four decades. From its laid-back “slacker” reputation in the 1970s to its transformation into a booming tech and policy hub, Kronberg shares firsthand stories from the frontlines of Texas journalism and politics.
Follow the Quorum Report online:
https://quorumreport.com
Follow Stacy Armijo on Instagram and LinkedIn:
2025-09-2631 min
The Purposeful BankerInside Gen Z: Lessons in LoyaltyThis episode of The Purposeful Banker podcast is one in a series of episodes focused on better understanding Gen Z consumers and business owners. In this replay of our "Lessons in Loyalty" panel discussion, three Gen Z consumers unpack the multibank mindset, the importance of personalization, the digital-branch balance, incentives, and the role of education in trust. Related Links: [On-Demand Panel Replay] Lessons in Loyalty: A Live Q&A With Gen Z Consumers https://hub.q2.com/resources/col/pf/lessons-in-loyalty [LinkedIn] Stacy Armijo https://www.linkedin.com/in/stacyarmijo/ [LinkedIn...
2025-09-2349 minChanging AustinJohn Garrett: How Community Impact Shows That Print Media Is Still Good BusinessIn 2005, John and Jennifer Garrett launched the very first issue of Community Impact Newspaper from their garage. What started as a hyperlocal experiment has grown into the largest local news organization in Texas, serving millions of readers with neighborhood-focused journalism. On this episode of the Changing Austin Podcast, host Amplify Credit Union sits down with CEO and founder John Garrett to reveal how Community Impact has not only survived but thrived in an era when many publishers are cutting back on print
Follow John Garrett on LinkedIn:
https://www.linkedin.com/in/jpgarrett/
F...
2025-09-1233 minChanging AustinDr. Colette Pierce Burnette: How Waterloo Greenway Helps Austin Reimagine Its HeartIt isn't often you get to be part of something that will better your entire city for generations to come, but that's exactly what Dr. Colette Pierce Burnette has done as chief executive officer of Waterloo Greenway Conservancy. In this episode of Changing Austin, Dr. Burnette explains why she came out of retirement to lead this effort, describing the Greenway as a project that gives the Austin community a chance to “reimagine its heart” with more inclusive public spaces that cross cultural and economic boundaries.
Follow Dr. Colette Pierce Burnette on LinkedIn:
https://www.linkedin.com...
2025-08-2936 minChanging AustinAdam Butler: Empowering Austin’s Top Businesses To Build a Powerful Brand VoiceWhen your creative agency develops the branding for Austin's first Major League Soccer team, Austin FC, your place in Austin marketing history is secured. In this episode of Changing Austin, Adam Butler, co-founder of Butlers, discusses how Austin's entrepreneurial spirit and creative culture fueled the city's growth and helped his company find its voice.
Follow Adam Butler on LinkedIn:
https://www.linkedin.com/in/adamrbutler
Follow Stacy Armijo on Instagram and LinkedIn:
https://www.instagram.com/stacy.armijo
https://www.linkedin.com/in/stacyarmijo
About Changing Austin:
2025-08-1532 minChanging AustinKara Hanaoka: Why Austin's Restaurant Scene Starts With Its WorkersAs Austin continues its rapid growth, it's important to ensure our food workers are not left behind. In this episode of Changing Austin, Kara Hanaoka, Executive Director of Good Work Austin, shares how local businesses and nonprofits are working together to foster healthy careers in the service industry.
Follow Kara Hanaoka on LinkedIn:
https://www.linkedin.com/in/kara-prior-hanaoka-ma-67749232/
Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo/
https://www.linkedin.com/in/stacyarmijo
About Changing Austin:
Changing Austin examines the people shaping one of...
2025-08-0131 minChanging AustinDavon Barbour: Why Austin’s Growth Doesn’t Have To Leave Anyone BehindAustin is growing fast—but growth alone isn’t success. In this episode of Changing Austin, Davon Barbour, president and CEO of the Downtown Austin Alliance, shares how the city can expand without displacing the people and businesses that give it heart.
Follow Davon Barbour on LinkedIn:
https://www.linkedin.com/in/davonbarbour
Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo/
https://www.linkedin.com/in/stacyarmijo
About Changing Austin:
Changing Austin examines the people shaping one of America's fastest-growing regions. From reimagining business mode...
2025-07-1825 minChanging AustinJudge Denise Hernández: Creating Inclusive Spaces in Austin's Court SystemIn the second episode of the Changing Austin podcast, the Honorable Denise Hernández (County Court at Law No. 6) joins host Stacy Armijo to discuss the importance of creating inclusive spaces in your place of work: whether that is a courtroom or a credit union.
Follow Judge Hernández on Instagram and LinkedIn: https://www.instagram.com/denisecreateschange/ https://www.linkedin.com/in/denisedhernandez
Follow Stacy Armijo on Instagram and LinkedIn:
https://www.instagram.com/stacy.armijo/
https://www.linkedin.com/in/stacyarmijo/
About Changing Austin:
Whether it’s evol...
2025-07-0431 minChanging AustinMason Ayer: The Evolution of Kerbey Lane from Late-Night to Family-FriendlyIn the first episode of the Changing Austin podcast, host Stacy Armijo is joined by Kerbey Lane All Day Cafe CEO Mason Ayer. The two talk about Kerbey Lane's legacy as an Austin original, the road to organizational transparency, and what it takes to go from late-night hotspot to a family-friendly restaurant.
Follow Mason Ayer on LinkedIn:
https://www.linkedin.com/in/mason-ayer-9b0b96146/
Follow Stacy Armijo on Instagram and LinkedIn:
https://www.instagram.com/stacy.armijo/
https://www.linkedin.com/in/stacyarmijo/
About Changing Austin:
...
2025-06-2035 minChanging AustinIntroducing Changing AustinMeet Stacy Armijo, Chief Experience Officer at Amplify Credit Union and host of the new Changing Austin podcast. In this short introduction, Armijo share the goal of the series: to build a platform for leaders from Austin's nonprofit and business sectors to share their perspectives on our changing city.
Follow Stacy Armijo on Instagram and LinkedIn:
https://www.instagram.com/stacy.armijo/
https://www.linkedin.com/in/stacyarmijo/
About Changing Austin:
Whether it’s evolving your business model or doubling down on your nonprofit’s mission, Changing Austin is a platform for...
2025-06-1600 min
Grow Your Credit UnionFrom Risk-Averse to Consumer-FirstCredit unions have long been risk-averse by design, but today's environment is pushing the industry to think less about what's safe and more about what's best for the member. That shift, from compliance-first to consumer-centric, is reshaping everything from governance to payments to technology strategy. In this episode of Grow Your Credit Union, host Joshua Barclay is joined by guest co-host Stacy Armijo, Chief Experience Officer at Amplify Credit Union, and returning guest James McBride, CEO of Connects Federal Credit Union, as they talk about: Board engagement and what strong governance really looks like Real-time payments...
2025-03-2428 minGrow Your Credit UnionRevenue Isn't Our Mission, but It's Evidence We're Doing It RightRevenue isn't the goal. It's the proof that a credit union is delivering real value to its members. But in a rapidly changing landscape, how do credit unions continue to raise the bar on member experience while staying true to their mission? In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Stacy Armijo, Chief Experience Officer at Amplify Credit Union, to discuss how credit unions can keep raising the bar on member experience, whether AI is distracting from their biggest advantage, and why some companies are pulling back on DEI...
2025-03-0328 min
The Purposeful BankerOne Credit Union's Contrarian Approach to Commercial Banking The Purposeful Banker welcomes back Stacy Armijo from Amplify Credit Union to talk about the credit union's unique approach to customer experience, non-interest income, and commercial banking. [Client Success Story] Q2 Helps Amplify Credit Union Go Fee-Free [Podcast] The Quest for Deposits: What's Working Now and What Will Work Eventually [Website] Amplify Credit Union Jim's LinkedIn Stacy's LinkedIn
2024-11-0529 min
Austin Hires LocalShaking Up Banking in Austin: Tech, Inclusion, and Social Impact with Stacy ArmijoIn this episode, host Tamara Atkinson of WFS sits down with Stacy Armijo, Chief Experience Officer at Amplify Credit Union. Stacy offers valuable insights into her nontraditional career path from PR to finance and provides advice for those looking to switch industries. You’ll hear about the evolving demands within the banking sector, including the impact of technology and the qualities of ideal job candidates. Stacy also delves into Amplify’s commitment to financial inclusion through its ‘fee-free’ banking approach and the Co.Labs partnership with Workforce Solutions, which aims to connect local individuals with financial resources and opportunities. We explo...
2024-09-1930 min
Women of Austin PodcastRevolutionizing Banking: Stacy Armijo and the Journey to Equity at Amplify Credit UnionJoin us on The Women of Austin Podcast for a special bonus episode featuring Stacy Armijo, Chief Experience Officer at Amplify Credit Union, in conversation with host Mindy Hofman. In this powerful discussion, Stacy sheds light on the systemic inequities in banking and how the Amplify team recognized the urgent need for change. Discover how Stacy and her team confronted the harsh reality that banking systems often exploit those who can least afford it, perpetuating cycles of financial inequality. Hear how their commitment to equity and fairness drove them to challenge the status quo and prioritize the needs of those...
2024-03-1624 min
The Purposeful BankerThe Quest for Deposits: What's Working Now and What Will Work EventuallyAlex Habet shares a Q2 panel discussion between Sam Kilmer from Cornerstone Advisors, Stacy Armijo from Amplify Credit Union, and Erica Pilon from Capital One about tactics for gathering deposits and building relationships.
2024-03-1254 min
Leaders in LendingGoing Fee-Free: Reimagining Member SatisfactionStacy Armijo, the Chief Experience Officer at Amplify Credit Union, joins our host Drew Megrey to share her path to credit union leadership and discusses how Amplify has made strides to prioritize their member experience, including going fee-free on checking and savings accounts. Discussed in this episode:Diversity in product development and the importance of aligning products with the needs of diverse customer demographics.The strategic move towards fee-free banking, including the elimination of overdraft fees, prioritizing fairness, equity, and customer satisfaction.Technological evolution and its impact on industry adaptation, from open banking trends to the integration o...
2024-01-2432 min
CX ChampionsA PR Executive's Guide to CX Transformation: Stacy Armijo at Amplify Credit UnionThis episode features an interview with Stacy Armijo, Chief Experience Officer at Amplify Credit Union. Amplify is a member-owned financial cooperative with more than 57,000 members and over $800 million in assets. They’ve been serving all 50 states since 1967. At Amplify, Stacy is in charge of Marketing, Communications and Social Impact. She also handles Retail, Payments & Operations, Human Resources and Training. She has over 20 years of professional experience in the industry. In this episode, Stacy explains how to build meaningful, impactful programs to create a job you love. She describes effective PR strategies, and what resources are most important for any co...
2023-06-0140 min
Women of Austin PodcastEpisode 1: ResilienceThe Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life where together, we are igniting the power of women's voices! In the premiere episode of season two, Stacy Armijo and Host Mindy Hofman tackle the topic of "RESILIENCE." In support of Breast Cancer Awareness Month, we are featuring Breast Cancer Survivors, and Stacy is one of the strongest we know! Stacy told us how she talked to...
2022-10-0323 min
Women of Austin PodcastEpisode 16 - Season 1 Recap (Pt. 2)The Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life, where together, we are igniting the power of women's voices!In Part Two of this special episode, Host Mindy Hofman and Terri Broussard Williams finish recapping and wrapping up Season One! We look back at and discuss notable moments from the show so far including clips from Stacy Armijo, Dr. Brooke Stubbs, and Anne Hudson. We love...
2022-09-1923 min
Frontline Magic Podcast30. Create a Voice of the Customer Program that Highlights your Service Standard with Stacy Armijo, Chief Experience Officer at Amplify Credit UnionStacy Armijo is the Chief Experience Officer at Amplify Credit Union. She believes that reputations are built on experiences, not intentions. That's why she's passionate about tying together the promises we make as marketers, employers, and leaders with the experiences brands deliver to customers, employees and communities. Follow Stacy on LinkedIn: https://www.linkedin.com/in/stacyarmijo/
2022-08-2641 min
Women of Austin PodcastEpisode 08 - Starting OverThe Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life where together we are igniting the power of women's voices!In this episode, host Mindy Hofman and guests Anne Hudson, Stacy Armijo and Terri Broussard Williams are together today to tackle the topic of "STARTING OVER".Location: ➡️ https://inncahoots.com/Connect with Women of Austin:INSTAGRAM: ➡️ https://www.instagram.com/women_of_austin
2022-05-2326 min
Women of Austin PodcastEpisode 07 - BoundariesThe Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life where together we are igniting the power of women's voices!In this episode, host Mindy Hofman and guests Anne Hudson, Stacy Armijo and Terri Broussard Williams are together today to tackle the topic of "BOUNDARIES".Connect with Women of Austin:INSTAGRAM: ➡️ https://www.instagram.com/women_of_austinFACEBOOK: ➡️ https://www.facebook.com/Wome...
2022-05-0928 min
America's Credit UnionsGoing fee freeStacy Armijo talks about Amplify Credit Union's decision to eliminate all banking fees on deposit accounts.
2022-04-0823 minCUNA News PodcastGoing fee freeStacy Armijo talks about Amplify Credit Union's decision to eliminate all banking fees on deposit accounts.
2022-04-0823 min
First and TrueExecutive Panel on the Future of the Credit Union Industry Post-PandemicEpisode 010 of Credit Union Business News Podcast
A panel of past guests join host, Ken Bator, to celebrate Episode 010 of the CU Business News Podcast. Stacy Armijo, Eric Bruen, and Robert York discuss what they have done in their credit unions during the pandemic and what they plan in the future to thrive in the new normal.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn mo...
2020-05-1351 minFirst and TrueStacy Armijo on How to "Amplify" the Experience for Your Employees and MembersEpisode 008 of Credit Union Business News Podcast
Amplify CU's Chief Experience Officer, Stacy Armijo, discusses how to weave together the online and offline experiences that drive exceptional service for your members. One of the first steps is to create a positive experience for your employees.
Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net.
Learn more about the sponsor of this episode, Bator Training & Consulting, at ww...
2020-04-1537 min