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Showing episodes and shows of
Stacy Armijo
Shows
Changing Austin
Madeline Hollern: Why Modern Media Must Adapt or Die
As Austin transforms into one of the fastest-growing cultural hubs in the country, local media outlets are being forced to adapt or fall behind. Few understand that better than Madeline Hollern, Editor in Chief of Austin Monthly. From expanding local restaurant coverage to partnering with global celebrities, Hollern and her team are redefining how Austin stories are told and how the city shows up on the national stage. In this episode of the Changing Austin podcast by Amplify Credit Union, Chief Experience Officer Stacy Armijo talks with Hollern about the evolution of modern media and the increasingly...
2025-11-21
23 min
Changing Austin
Jamie Herlich: Why Good Theater Is Always Good Business
What does it mean to take the reins of the oldest theater company in Texas? For Jamie Herlich, becoming the managing director of ZACH Theater in Austin meant delivering on ZACH’s mission to produce homegrown theater in the heart of the city. It also meant opening doors to a new generation of theatergoers and showing the Central Texas community why the performing arts matter more than ever. In this episode of the Changing Austin podcast powered by Amplify Credit Union, Chief Experience Officer Stacy Armijo sits down with Herlich to discuss a decade of transformation for ZA...
2025-11-07
27 min
Changing Austin
Matt Cisneros: Dedicating Your Life to Media and Migas
Matthew Cisneros spends his days thinking about two things: media and migas. As co-owner of Cisco’s Restaurant and Bakery, one of Austin’s most iconic Tex-Mex restaurants, and founder of Backyard Ventures, a growing media and influencer marketing agency, Cisneros bridges the worlds of legacy brands and digital startups. In this episode of the Changing Austin Podcast by Amplify Credit Union, Chief Experience Officer Stacy Armijo sits down with Cisneros to explore how these two beloved Austin institutions reflect the city’s evolving business landscape. From preserving a 75-year-old Austin restaurant tradition to innovating in influencer partne...
2025-10-25
32 min
Quorum Report Radio
Bonus Episode: Why Texas Political Pros Rely on Quorum Report
Our publisher, serial entrepreneur Harvey Kronberg recently appeared on the Changing Austin Podcast to talk about where Quorum Report has been and where we're going: "Since joining the Quorum Report in 1989 as a contract writer, Harvey Kronberg has become a trusted voice in Texas politics. In this episode of the Changing Austin podcast, Stacy Armijo sits down with Kronberg for a candid conversation about how Austin has evolved over the past four decades. From its laid-back “slacker” reputation in the 1970s to its transformation into a booming tech and policy hub, Kronberg shares first hand stories from the frontlines of T...
2025-10-23
32 min
Changing Austin
Chris Seals: Still Austin Is Keeping Whiskey Weird
When Chris Seals first read his father Cleveland’s post-retirement dream to launch a whiskey distillery in Austin—the city’s first since Prohibition—he was skeptical. But what started as a risky idea turned into a globally recognized whiskey brand that’s deeply rooted in Austin's creative spirit. In this episode of the Changing Austin podcast by Amplify Credit Union, Chief Experience Officer Stacy Armijo sits down with Seals, co-founder and CEO of Still Austin Whiskey Co., for a spirited conversation about entrepreneurship, innovation and, of course, whiskey. Seals shares how building strong relationships with local farmers, e...
2025-10-10
32 min
Changing Austin
Harvey Kronberg: Why Texas Politics Still Sets Its Watch by the Quorum Report
Since joining the Quorum Report in 1989 as a contract writer, Harvey Kronberg has become a trusted voice in Texas politics. In this episode of the Changing Austin podcast, Stacy Armijo sits down with Kronberg for a candid conversation about how Austin has evolved over the past four decades. From its laid-back “slacker” reputation in the 1970s to its transformation into a booming tech and policy hub, Kronberg shares firsthand stories from the frontlines of Texas journalism and politics. Follow the Quorum Report online: https://quorumreport.com Follow Stacy Armijo on Instagram and LinkedIn:
2025-09-26
31 min
The Purposeful Banker
Inside Gen Z: Lessons in Loyalty
This episode of The Purposeful Banker podcast is one in a series of episodes focused on better understanding Gen Z consumers and business owners. In this replay of our "Lessons in Loyalty" panel discussion, three Gen Z consumers unpack the multibank mindset, the importance of personalization, the digital-branch balance, incentives, and the role of education in trust. Related Links: [On-Demand Panel Replay] Lessons in Loyalty: A Live Q&A With Gen Z Consumers https://hub.q2.com/resources/col/pf/lessons-in-loyalty [LinkedIn] Stacy Armijo https://www.linkedin.com/in/stacyarmijo/ [LinkedIn...
2025-09-23
49 min
Changing Austin
John Garrett: How Community Impact Shows That Print Media Is Still Good Business
In 2005, John and Jennifer Garrett launched the very first issue of Community Impact Newspaper from their garage. What started as a hyperlocal experiment has grown into the largest local news organization in Texas, serving millions of readers with neighborhood-focused journalism. On this episode of the Changing Austin Podcast, host Amplify Credit Union sits down with CEO and founder John Garrett to reveal how Community Impact has not only survived but thrived in an era when many publishers are cutting back on print Follow John Garrett on LinkedIn: https://www.linkedin.com/in/jpgarrett/ F...
2025-09-12
33 min
Changing Austin
Dr. Colette Pierce Burnette: How Waterloo Greenway Helps Austin Reimagine Its Heart
It isn't often you get to be part of something that will better your entire city for generations to come, but that's exactly what Dr. Colette Pierce Burnette has done as chief executive officer of Waterloo Greenway Conservancy. In this episode of Changing Austin, Dr. Burnette explains why she came out of retirement to lead this effort, describing the Greenway as a project that gives the Austin community a chance to “reimagine its heart” with more inclusive public spaces that cross cultural and economic boundaries. Follow Dr. Colette Pierce Burnette on LinkedIn: https://www.linkedin.com...
2025-08-29
36 min
Changing Austin
Adam Butler: Empowering Austin’s Top Businesses To Build a Powerful Brand Voice
When your creative agency develops the branding for Austin's first Major League Soccer team, Austin FC, your place in Austin marketing history is secured. In this episode of Changing Austin, Adam Butler, co-founder of Butlers, discusses how Austin's entrepreneurial spirit and creative culture fueled the city's growth and helped his company find its voice. Follow Adam Butler on LinkedIn: https://www.linkedin.com/in/adamrbutler Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo https://www.linkedin.com/in/stacyarmijo About Changing Austin:
2025-08-15
32 min
Changing Austin
Kara Hanaoka: Why Austin's Restaurant Scene Starts With Its Workers
As Austin continues its rapid growth, it's important to ensure our food workers are not left behind. In this episode of Changing Austin, Kara Hanaoka, Executive Director of Good Work Austin, shares how local businesses and nonprofits are working together to foster healthy careers in the service industry. Follow Kara Hanaoka on LinkedIn: https://www.linkedin.com/in/kara-prior-hanaoka-ma-67749232/ Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo/ https://www.linkedin.com/in/stacyarmijo About Changing Austin: Changing Austin examines the people shaping one of...
2025-08-01
31 min
Changing Austin
Davon Barbour: Why Austin’s Growth Doesn’t Have To Leave Anyone Behind
Austin is growing fast—but growth alone isn’t success. In this episode of Changing Austin, Davon Barbour, president and CEO of the Downtown Austin Alliance, shares how the city can expand without displacing the people and businesses that give it heart. Follow Davon Barbour on LinkedIn: https://www.linkedin.com/in/davonbarbour Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo/ https://www.linkedin.com/in/stacyarmijo About Changing Austin: Changing Austin examines the people shaping one of America's fastest-growing regions. From reimagining business mode...
2025-07-18
25 min
Changing Austin
Judge Denise Hernández: Creating Inclusive Spaces in Austin's Court System
In the second episode of the Changing Austin podcast, the Honorable Denise Hernández (County Court at Law No. 6) joins host Stacy Armijo to discuss the importance of creating inclusive spaces in your place of work: whether that is a courtroom or a credit union. Follow Judge Hernández on Instagram and LinkedIn: https://www.instagram.com/denisecreateschange/ https://www.linkedin.com/in/denisedhernandez Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo/ https://www.linkedin.com/in/stacyarmijo/ About Changing Austin: Whether it’s evol...
2025-07-04
31 min
Changing Austin
Mason Ayer: The Evolution of Kerbey Lane from Late-Night to Family-Friendly
In the first episode of the Changing Austin podcast, host Stacy Armijo is joined by Kerbey Lane All Day Cafe CEO Mason Ayer. The two talk about Kerbey Lane's legacy as an Austin original, the road to organizational transparency, and what it takes to go from late-night hotspot to a family-friendly restaurant. Follow Mason Ayer on LinkedIn: https://www.linkedin.com/in/mason-ayer-9b0b96146/ Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo/ https://www.linkedin.com/in/stacyarmijo/ About Changing Austin: ...
2025-06-20
35 min
Changing Austin
Introducing Changing Austin
Meet Stacy Armijo, Chief Experience Officer at Amplify Credit Union and host of the new Changing Austin podcast. In this short introduction, Armijo share the goal of the series: to build a platform for leaders from Austin's nonprofit and business sectors to share their perspectives on our changing city. Follow Stacy Armijo on Instagram and LinkedIn: https://www.instagram.com/stacy.armijo/ https://www.linkedin.com/in/stacyarmijo/ About Changing Austin: Whether it’s evolving your business model or doubling down on your nonprofit’s mission, Changing Austin is a platform for...
2025-06-16
00 min
Grow Your Credit Union
From Risk-Averse to Consumer-First
Credit unions have long been risk-averse by design, but today's environment is pushing the industry to think less about what's safe and more about what's best for the member. That shift, from compliance-first to consumer-centric, is reshaping everything from governance to payments to technology strategy. In this episode of Grow Your Credit Union, host Joshua Barclay is joined by guest co-host Stacy Armijo, Chief Experience Officer at Amplify Credit Union, and returning guest James McBride, CEO of Connects Federal Credit Union, as they talk about: Board engagement and what strong governance really looks like Real-time payments...
2025-03-24
28 min
Grow Your Credit Union
Revenue Isn't Our Mission, but It's Evidence We're Doing It Right
Revenue isn't the goal. It's the proof that a credit union is delivering real value to its members. But in a rapidly changing landscape, how do credit unions continue to raise the bar on member experience while staying true to their mission? In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Stacy Armijo, Chief Experience Officer at Amplify Credit Union, to discuss how credit unions can keep raising the bar on member experience, whether AI is distracting from their biggest advantage, and why some companies are pulling back on DEI...
2025-03-03
28 min
The Purposeful Banker
One Credit Union's Contrarian Approach to Commercial Banking
The Purposeful Banker welcomes back Stacy Armijo from Amplify Credit Union to talk about the credit union's unique approach to customer experience, non-interest income, and commercial banking. [Client Success Story] Q2 Helps Amplify Credit Union Go Fee-Free [Podcast] The Quest for Deposits: What's Working Now and What Will Work Eventually [Website] Amplify Credit Union Jim's LinkedIn Stacy's LinkedIn
2024-11-05
29 min
Austin Hires Local
Shaking Up Banking in Austin: Tech, Inclusion, and Social Impact with Stacy Armijo
In this episode, host Tamara Atkinson of WFS sits down with Stacy Armijo, Chief Experience Officer at Amplify Credit Union. Stacy offers valuable insights into her nontraditional career path from PR to finance and provides advice for those looking to switch industries. You’ll hear about the evolving demands within the banking sector, including the impact of technology and the qualities of ideal job candidates. Stacy also delves into Amplify’s commitment to financial inclusion through its ‘fee-free’ banking approach and the Co.Labs partnership with Workforce Solutions, which aims to connect local individuals with financial resources and opportunities. We explo...
2024-09-19
30 min
Women of Austin Podcast
Revolutionizing Banking: Stacy Armijo and the Journey to Equity at Amplify Credit Union
Join us on The Women of Austin Podcast for a special bonus episode featuring Stacy Armijo, Chief Experience Officer at Amplify Credit Union, in conversation with host Mindy Hofman. In this powerful discussion, Stacy sheds light on the systemic inequities in banking and how the Amplify team recognized the urgent need for change. Discover how Stacy and her team confronted the harsh reality that banking systems often exploit those who can least afford it, perpetuating cycles of financial inequality. Hear how their commitment to equity and fairness drove them to challenge the status quo and prioritize the needs of those...
2024-03-16
24 min
The Purposeful Banker
The Quest for Deposits: What's Working Now and What Will Work Eventually
Alex Habet shares a Q2 panel discussion between Sam Kilmer from Cornerstone Advisors, Stacy Armijo from Amplify Credit Union, and Erica Pilon from Capital One about tactics for gathering deposits and building relationships.
2024-03-12
54 min
Leaders in Lending
Going Fee-Free: Reimagining Member Satisfaction
Stacy Armijo, the Chief Experience Officer at Amplify Credit Union, joins our host Drew Megrey to share her path to credit union leadership and discusses how Amplify has made strides to prioritize their member experience, including going fee-free on checking and savings accounts. Discussed in this episode:Diversity in product development and the importance of aligning products with the needs of diverse customer demographics.The strategic move towards fee-free banking, including the elimination of overdraft fees, prioritizing fairness, equity, and customer satisfaction.Technological evolution and its impact on industry adaptation, from open banking trends to the integration o...
2024-01-24
32 min
CX Champions
A PR Executive's Guide to CX Transformation: Stacy Armijo at Amplify Credit Union
This episode features an interview with Stacy Armijo, Chief Experience Officer at Amplify Credit Union. Amplify is a member-owned financial cooperative with more than 57,000 members and over $800 million in assets. They’ve been serving all 50 states since 1967. At Amplify, Stacy is in charge of Marketing, Communications and Social Impact. She also handles Retail, Payments & Operations, Human Resources and Training. She has over 20 years of professional experience in the industry. In this episode, Stacy explains how to build meaningful, impactful programs to create a job you love. She describes effective PR strategies, and what resources are most important for any co...
2023-06-01
40 min
Women of Austin Podcast
Episode 1: Resilience
The Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life where together, we are igniting the power of women's voices! In the premiere episode of season two, Stacy Armijo and Host Mindy Hofman tackle the topic of "RESILIENCE." In support of Breast Cancer Awareness Month, we are featuring Breast Cancer Survivors, and Stacy is one of the strongest we know! Stacy told us how she talked to...
2022-10-03
23 min
Women of Austin Podcast
Episode 16 - Season 1 Recap (Pt. 2)
The Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life, where together, we are igniting the power of women's voices!In Part Two of this special episode, Host Mindy Hofman and Terri Broussard Williams finish recapping and wrapping up Season One! We look back at and discuss notable moments from the show so far including clips from Stacy Armijo, Dr. Brooke Stubbs, and Anne Hudson. We love...
2022-09-19
23 min
Frontline Magic Podcast
30. Create a Voice of the Customer Program that Highlights your Service Standard with Stacy Armijo, Chief Experience Officer at Amplify Credit Union
Stacy Armijo is the Chief Experience Officer at Amplify Credit Union. She believes that reputations are built on experiences, not intentions. That's why she's passionate about tying together the promises we make as marketers, employers, and leaders with the experiences brands deliver to customers, employees and communities. Follow Stacy on LinkedIn: https://www.linkedin.com/in/stacyarmijo/
2022-08-26
41 min
Women of Austin Podcast
Episode 08 - Starting Over
The Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life where together we are igniting the power of women's voices!In this episode, host Mindy Hofman and guests Anne Hudson, Stacy Armijo and Terri Broussard Williams are together today to tackle the topic of "STARTING OVER".Location: ➡️ https://inncahoots.com/Connect with Women of Austin:INSTAGRAM: ➡️ https://www.instagram.com/women_of_austin
2022-05-23
26 min
Women of Austin Podcast
Episode 07 - Boundaries
The Women of Austin Podcast is a conversational inspirational show where we focus on the power of connection, community, and collaboration by sharing the stories of women in the community. You will hear from dynamic women from all walks of life where together we are igniting the power of women's voices!In this episode, host Mindy Hofman and guests Anne Hudson, Stacy Armijo and Terri Broussard Williams are together today to tackle the topic of "BOUNDARIES".Connect with Women of Austin:INSTAGRAM: ➡️ https://www.instagram.com/women_of_austinFACEBOOK: ➡️ https://www.facebook.com/Wome...
2022-05-09
28 min
America's Credit Unions
Going fee free
Stacy Armijo talks about Amplify Credit Union's decision to eliminate all banking fees on deposit accounts.
2022-04-08
23 min
CUNA News Podcast
Going fee free
Stacy Armijo talks about Amplify Credit Union's decision to eliminate all banking fees on deposit accounts.
2022-04-08
23 min
First and True
Executive Panel on the Future of the Credit Union Industry Post-Pandemic
Episode 010 of Credit Union Business News Podcast A panel of past guests join host, Ken Bator, to celebrate Episode 010 of the CU Business News Podcast. Stacy Armijo, Eric Bruen, and Robert York discuss what they have done in their credit unions during the pandemic and what they plan in the future to thrive in the new normal. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn mo...
2020-05-13
51 min
First and True
Stacy Armijo on How to "Amplify" the Experience for Your Employees and Members
Episode 008 of Credit Union Business News Podcast Amplify CU's Chief Experience Officer, Stacy Armijo, discusses how to weave together the online and offline experiences that drive exceptional service for your members. One of the first steps is to create a positive experience for your employees. Learn more about Credit Union Business News at creditunionbusiness.com. Suggestions for the CU Business News Podcast can be directed to Tim O’Hara at Tim@CUBusiness.com or Ken Bator at Kbator@BTCInc.net. Learn more about the sponsor of this episode, Bator Training & Consulting, at ww...
2020-04-15
37 min