Shows
Gain TractionTire Shop Lessons With Dustin Dobbs, Hunt Demarest, Walter Lybeck, Steven Fafel, and Ron DolanDustin Dobbs is the President of Dobbs Tire & Auto Centers, a family-owned business headquartered in St. Louis. Under his leadership, Dobbs Tire & Auto Centers has expanded to over 50 locations across Missouri, Illinois, and Texas. Dustin was immersed in the family business from a young age, instilling in him a strong work ethic and commitment to the company’s culture and values. He believes in empowering employees rather than micromanaging them. Hunt Demarest is a Senior Accountant at Paar, Melis & Associates, an accounting and tax firm specializing in automotive repair shops. He believes that accounting should always be ma...
2025-02-0515 min
AutoFix TechnologyCastAfter-Hours Calls and How I've Used AutoOps at My Shop to Solve This IssueCinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HEREIt's episode number 1! We're so excited about the journey we're starting and glad you're here to join us! Today, Chris Cotton is joined by Steven Fafel, co-founder of AutoOps. Steven brings up data collection and how Auto Ops uses its voice system. Chris shares his experience using the system in his shop, saying it's helped manage high call volumes and increase online scheduling. Steven also announces upcoming features and integrations, such as the...
2025-01-1532 min
Ratchet+Wrench RadioPodcast: Can Online Scheduling Increase Car Count?In this episode, Steven Fafel of AutoOps shares industry data about the effectiveness of online scheduling and how it adds customers to the shop. He also talks about the latest feature that helps shops close more appointments after hours.
2024-08-2831 min
Gearbox PodcastBalancing Pricing and Customer Experience in Auto Repair with Steven FafelIn this episode, Jimmy Purdy is joined by Steven Fafel, and they discuss the complexities of modern marketing. Steven emphasizes the critical role of online scheduling in streamlining customer experiences. Jimmy shares the importance of adjusting prices based on customer feedback to enhance service quality. They also delve into the significance of social media and event attendance as fresh marketing tactics. 00:00 Success from community recognition and car repair.05:17 Striving for greatness in new programs and systems.08:57 Disagreement with business practices and dealing with difficult customers.10:11 Limited time, focus on business success.16:08 Older shops n...
2024-06-2739 min
Gain TractionScheduling Service Appointments With Ease With Steven Fafel of AutoOpsSteven Fafel, Co-founder of AutoOps, has innovatively shaped the automotive service industry through his online scheduling tool that integrates with most shop management systems. With a background in building software for rock climbing gyms with his brother, Steven pivoted to AutoOps to address a need for better customer engagement and streamlined scheduling in the auto repair space. Known for his commitment to excellence and deep understanding of customer behavior, Steven brings care and dedication to his field. In this episode… Has the traditional way of scheduling and customer engagement been eclipsed by modern technology? What does it ta...
2024-06-0535 min
TOP SHOP by Paul DonahueLevel up your bookings: Rev Up Your Marketing Game with AutoOpsSteven Fafel, Co-Founder at AutoOps, and Leader in Online Scheduling for Auto Shops
AutoOps provides integrated, intelligent, and modern online scheduling tools for over 500+ auto repair shops in North America.
Providing online scheduling can boost profits from 20 to over 300% in 30 days or less. Find out how this industry-specific online booking program is boosting the profits of hundreds of auto repair shops across North America.
#AutoOps #OnlineScheduling #AutoRepair #AutoShops #ProfitBoost #NorthAmerica #IndustrySpecific #BookingProgram #AutoIndustry #IntegratedTools #ModernScheduling #ProfitGrowth #AutoService #AppointmentBooking
Ready to unlock the full potential of your business? Vi...
2024-05-0428 min
Changing The Industry PodcastAuto Repair Industry Pay Structures Debated With Steven Fafel of AutoOpsDon't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!...
2024-01-2540 min
High Gear PodcastRevolutionizing Auto Shop Scheduling with AutoOps Co-Founder Steven FafelStep into the world of automotive innovation and leadership with our captivating podcast, Near Me Radio. Hosted by the dynamic Ryan Burton, this show is a must-listen for automotive professionals and enthusiasts alike. Join us as we uncover the latest trends, insights, and success stories that are shaping the automotive industry.In our latest episode, we are thrilled to feature a remarkable guest – Steven Fafel, the visionary co-founder of AutoOps. Immerse yourself in his journey and discover how AutoOps is revolutionizing auto shop scheduling with a passion for modernization and efficiency. From reshaping the industry to unveiling ex...
2023-08-2043 minChanging The Industry PodcastEpisode 125 - Streamlining Operations with Intelligent Scheduling with Steven Fafel of AutoOpsDon't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!...
2023-08-141h 27
LIFT Your Shop26 - Modernizing Your Auto Repair Shop's Online Appointment Experience with Steven Fafel
In this episode of LIFT Your Shop Podcast, join us as we welcome Steven Fafel, Co-Founder at AutoOps, to discuss the importance of modernizing your auto repair shop's online appointment experience. In today's digital age, customers expect convenience and efficiency when it comes to scheduling appointments. Steven shares invaluable insights and practical tips on how to streamline your shop's online booking process, enhance customer satisfaction, and maximize productivity. Don't miss this enlightening conversation that will empower you to stay ahead of the curve and deliver a seamless online appointment experience for your valued customers. Tune in now and elevate...
2023-08-0322 min
Chris Cotton Weekly Blitz"Hang Up and Book It!" Rethinking Your Online Booking Strategy! [E118]This episode is sponsored by AutoLeap. AutoLeap is a cloud-based all-in-one automotive invoice software that helps you supercharge your mechanic shop. Their customers have experienced:30% increase in revenue by improving transparency and trust50% reduction in time spent researching and ordering parts10% increase in profit margins through robust reportingClick here to learn more about AutoLeap and schedule a demo:AutoLeap Link: http://bit.ly/3GRgO88AutoOps Link: https://www.autoops.com/Are you an entrepreneur looking to improve your time management skills and grow your...
2023-06-2630 min
Remarkable Results Radio Podcast"Hang Up and Book It!" Rethinking Your Online Booking Strategy! - Chris Cotton Weekly BlitzThis episode is sponsored by AutoLeap. AutoLeap is a cloud-based all-in-one automotive invoice software that helps you supercharge your mechanic shop. Their customers have experienced:30% increase in revenue by improving transparency and trust50% reduction in time spent researching and ordering parts10% increase in profit margins through robust reportingClick here to learn more about AutoLeap and schedule a demo:AutoLeap Link: http://bit.ly/3GRgO88AutoOps Link: https://www.autoops.com/Are you an entrepreneur looking to improve your time management skills and grow your auto repair shop? In this podcast episode, Coach Chris Cotton from Auto Fix Auto Shop...
2023-06-2630 min
The Auto Repair Marketing PodcastIs Online Scheduling the Future of Automotive Appointments? with Steven Fafel [E053]This episode of the Auto Repair Marketing Podcast features guest Steven Fafel from AutoOps, an online scheduling tool that integrates with your shop management software. The discussion revolves around the benefits of a modern and engaging scheduling experience for customers and the importance of creating a frictionless scheduling experience. Auto Ops aims to provide an enhanced scheduling experience that sets shops apart and attracts more customers. Thank you to our friends at RepairPal for providing this episode. RepairPal’s Certified Network of shops are trusted by millions of customers each month. Learn more at RepairPal.com/shops....
2023-06-2124 min
Remarkable Results Radio PodcastIs Online Scheduling the Future of Automotive Appointments? with Steven Fafel - The Auto Repair Marketing PodcastThis episode of the Auto Repair Marketing Podcast features guest Steven Fafel from AutoOps, an online scheduling tool that integrates with your shop management software. The discussion revolves around the benefits of a modern and engaging scheduling experience for customers and the importance of creating a frictionless scheduling experience. Auto Ops aims to provide an enhanced scheduling experience that sets shops apart and attracts more customers. Thank you to our friends at RepairPal for providing this episode. RepairPal’s Certified Network of shops are trusted by millions of customers each month. Learn more at RepairPal.com/shops.The Creation of Au...
2023-06-2124 min