Shows
The Salience PodcastSeason 4 Episode 4 Dr Steven ShorrockOn this episode of the Salience Podcast, we turn our attention to the relationship between human factors, systems, and analysis of safety incidents and accidents. As you might imagine, a company with a name like Frontline Mind is intimately involved with frontline action. The agencies and people we specialize in work in fast-paced, complex, and at times high-risk environments. Inevitably, there are near misses, incidents and accidents. How we best learn from these is not straightforward. In fact, when we work with agencies for the first time, we find that most after-action reviews or operational or cold d...2024-11-0457 min
Counter-Errorism in Diving: Applying Human Factors to DivingSH17: Human Factors. What it is. What it isn't. Why you need to knw.In this podcast episode, we delve into the realm of Human Factors in diving, breaking down its fundamental concept of designing systems that facilitate correct actions and deter mistakes. Human Factors in diving encompasses various aspects, including improving teaching techniques, minimizing errors in equipment use, and promoting a culture of inquiry and learning within the diving community. We explore its history in aviation and nuclear power industries, highlighting the shift from blaming individuals to understanding system limitations and human performance. The episode introduces the SHELL framework, emphasizing the interdependence of hardware, environment, software, and people in complex systems. It...2023-11-1513 min
Safety Chats PodcastUnderstanding Risk Controls for Safer Outcomes In today's episode, we explore the concept of "Alert Levels" or "Triggers" and how they play a crucial role in monitoring the performance of risk controls.We discuss insights into the challenges faced by organizations in measuring against objectives and achieving desired outcomes. Drawing parallels to gauges in a cockpit or a car, Dr. Starke explains the importance of monitoring risk controls to ensure their effectiveness in reducing potential consequences. Learn valuable tips on setting appropriate alert levels, whether through the standard deviation method or subjective analysis, and how they trigger investigations into adverse trends.R...2023-07-3118 minSafety Chats PodcastRipple Effect: Consequences to the SystemOrganizations tend to react really quickly when something goes wrong in their systems. They jump to find a solution without taking the time to fully understand how the system works. This can lead to too many rules and regulations in the work environment, making things overly complicated.Dr. Jason Starke shares interesting examples of how this kind of knee-jerk reaction caused even more problems in flight operations. It's important to pay attention and learn from these mistakes. By actively listening and thinking about these examples, we can gain valuable insights and avoid making the same errors. This...2023-06-0519 minSafety Chats PodcastConsequences of Clumsy Procedures and MoreThe full title of this podcast is "Consequences of Clumsy Procedures and the Importance of Work as Done Disclosures." Host Jason Starke, PhD talks about the rush to judgement when we deviate from a procedure that doesn't cover 100 percent of any given situation. Resources: Dave Huntzinger - Procedural Non-Compliance - Steven Shorrock, editor of the Hindsight Magazine and the senior specialist of safety and human factors for Eurocontrol. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on F...2023-04-2417 min
Human Factors CastE274 - OK Boomer, Let's Talk About AgeismThis week on the show, we talk about Ageism, and how it's being viewed as the last acceptable prejudice. We also answer some questions from the community about dealing with Imposter Syndrome, what we’d change if we started our careers over, and what to address in your UX Researcher Portfolio.Subscribe to Human Factors Minute! Launching on March 1st wherever you listen to podcasts:https://www.humanfactorsminute.comhttps://feeds.captivate.fm/human-factors-minute/Check out the latest from our sister podcast - 1202 The Human Factors Podcast -on Reflections on Human Factors applications - An in...2023-02-2459 min
Human Factors CastReCast - What cognitive abilities improve as we age?We ran into some tech and health issues this week, which prevented us from being able to share our insights about the latest news. That being said, our topic next week will tackle the issue of Ageism, so we thought it was a great idea to re-cast one of our episodes on which cognitive abilities improve as we age as a good counterpart to next week's episode. Take care of yourself, and your health, and see you next week!Originally recorded live on September 9th, 2021, hosted by Nick Roome & Blake Arnsdorff.Subscribe to...2023-02-171h 03
irenetrong soundbookPDF EBOOK DOWNLOAD Human Factors and Ergonomics in Practice Improving System Performance and Human Well-Being in the Real World [READ PDF] EPUB by Steven ShorrockDownload Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-Being in the Real World Full Edition,Full Version,Full Book by Steven Shorrock Reading Now at : https://happyreadingebook.club/?book=1472439252 OR DOWNLOAD EBOOK NOW! [PDF] Download PDF EBOOK DOWNLOAD Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-Being in the Real World [READ PDF] EPUB Ebook | READ ONLINE Download PDF EBOOK DOWNLOAD Human Factors and Ergonomics in Practice: Improving System Performance and Human Well-Being in the Real World [READ PDF] EPUB read...2023-02-1200 min
Human Factors CastE273 - A Third (Robot) Arm Might be the Future of Human AugmentationThis week on the show, we talk about the Human Factors Engineering implications of giving humans a third arm. We also answer some questions from the community about the HFES Conference and HFES Healthcare symposium, dealing with stressful stakeholder meetings, and what to do if your Sprint Planning meeting suddenly gets shifted to 5 in the morning.Subscribe to Human Factors Minute! Launching on March 1st wherever you listen to podcasts:https://www.humanfactorsminute.comhttps://feeds.captivate.fm/human-factors-minute/Check out the latest from our sister podcast - 1202 The Human Factors Podcast -on Reflections on...2023-02-101h 02
Human Factors CastE272 - How does culture affect HCI?This week on the show, we talk about Culture, cognition, and human-computer interaction. We also answer some questions from the community about how to get over bad interviews, alternate ways to think about usability methodology, and an update on how to use ChatGPT in Human Factors Engineering, HCI, and UX.Check out the latest from our sister podcast - 1202 The Human Factors Podcast -on Reflections on Human Factors applications - An interview with Steven Shorrock:https://www.1202podcast.com/steven-shorrockNews:Culture, cognition, and human-computer interactionhttps://uxdesign.cc/culture-cognition-and-human-computer-interaction-4864c208f8ffImage Source...2023-02-031h 09
1202 - The Human Factors PodcastReflections on Human Factors applications - An interview with Steven ShorrockSteven Shorrock gives us an overview of his career, with candid reflections on significant influences on his career. He reflects on how HF has evolved through his career and gives his thoughts on where it should go in the future.Audio has been remastered to improve quality.2023-01-301h 05
Embracing DifferencesMetaphors we live byWhen a teacher sends you a message that your 7 year old boy needs to stop making silly noises in the classroom and become academically focused, how are you supposed to react? Should we as parents become over-concerned about our child’s behaviour, should we disregard this as a disproportionate response from a frustrated teacher or should we slow down, reflect, and question the hidden meaning and power of our words?
In a fast-paced society where everyone is constantly under pressure to their goals, objectives and deadlines, this experience has once again taught me the power to slow do...2022-12-0138 minEmbracing DifferencesWhy teaching is not learningThis is a discussion with Steven Shorrock about the contrast between teaching and learning and why education and teaching are so far away from learning. It all began with the story of a little girl (Steve’s daughter) whose expression ‘I don’t mind’ as a response to being marked down for being late to school did not go well with the teacher. We explore the power of metaphor, language, feelings, power and authority in everyday interactions and why teaching can never be the same as learning.2022-09-0756 min
Beyond the Minimum - Exploring the world of work, and beyondExpanding our Vocabulary - Work as Imagined vs Work as DoneExpanding our Vocabulary – Work as Imagined vs Work as Done
There is a difference between idealized work and work as actually done!
Dr Hollnagel’s website: https://www.erikhollnagel.com/
HOP hub website: https://www.hophub.org/
Steven Shorrock’s article on the different types of work: https://humanisticsystems.com/2016/12/05/the-varieties-of-human-work/
Cautionary Tales episode on how science works (through a case study on scurvy): https://www.pushkin.fm/podcasts/cautionary-tales/south-pole-race-when-the-limeys-get-scurvy
Agnes Collard’s talk on Can We Know We Are Wrong: https://www.youtube.com/watch?v=Y8KKdp...2022-08-1915 min
The VOIDEpisode 2: Reddit and the Gamestop ShenanigansAt the end of January, 2021, a group of Reddit users organized what's called a "short squeeze." They intended to wreak havoc on hedge funds that were shorting the stock of a struggling brick and mortar game retailer called GameStop. They were coordinating to buy more stock in the company and drive its price further up.In large part, they were successful—at least for a little while. One hedge fund lost somewhere around $2 billion and one Reddit user purportedly made off with around $13 million. Things managed to get even weirder from there, when online trading company Rob...2021-12-0144 min
Rugby Coach WeeklyRoundup Rodeo Ep37: Reviewing the best contentSend us a textHost Phil Llewellyn with guests review some of the many great podcasts, books, articles and webinars from the last week. This week's guests:Danny Newcombe, Oxford Brookes senior lecturer in Sport, Coaching and PE, Coach Educator and Wales Men's Hockey national team head coach. Michael Ashford, Coventry University lecturer in Sport Coaching and Coach Educator. Luke Taylor, Oxford Brookes lecturer in Sport and Coaching Sciences and Physical Performance Coach for the FA.The team pick out the key takeaways from each piece of great content and say how t...2021-02-071h 24
The Interesting Health & Safety PodcastLearning From Work As Done - with Steven ShorrockIn this week's show, Colin talks to Steven Shorrock, editor of the Hindsight Magazine and the senior specialist of safety and human factors for Eurocontrol, supporting Air Navigation Service Providers throughout Europe with human factors, safety investigation, systems thinking and practice. Steven and Colin discuss learning from Work As Done, and how analysing work in high pressure areas of the business sector has led to a greater understanding of how this practice impacts safety as a whole. KEY TAKEAWAYS Hindsight is a democratised platform, featuring input and articles from those at the sharp end...2021-02-0456 minEmbracing DifferencesSafety reporting systems: Insights from Steven ShorrockIn this podcast, Steven Shorrock shares his views about safety reporting systems. Reflecting on his experiences and research, Steve provides some practical insights for understanding and improving our existing approach to safety reporting.2021-01-0627 min
EEAST General BroadcastComplex Systems and SafetyIt's important to think about how we are safe on the front line, doing the work day in and day out, but how do our polices, processes and practices across an entire organisation impact the safety of our work?Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives.He currently specialises as a human factors and safety specialist in air traffic control in Europe, but has worked across most safety critical sectors.We talk about how policies can interfere with each other, how hierarchy impacts...2020-10-2646 min
Greater Than Code198: Learning From Failure with Ravs Kaur02:30 - Rav’s Superpower: Learning to Learn
Success and Failure
Creating Environments Where It’s Safe to Fail
Exploring Ideas and Collecting Datapoints
Celebrating Feedback Cycles and Experiments
07:12 - Failing Fast – Getting Early Feedback Along the Way
Getting Over the “Being Polished” Hump
Learning for Self-Fulfilment
17:02 - Empathy as a Life Skill
Simulation
Empathy is Necessary to Learn Through Failure
26:40 - Uplevel: Empowering Engineers to do Their Best Work
31:49 - Productivity and Judgement Value
The Effect the Pandemic Has Had ^
Capturing Interruptions and Mitigating Responses
The “is work happening?” panic and fear and t...2020-09-021h 05
Greater Than Code198: Learning From Failure with Ravs Kaur02:30 - Rav’s Superpower: Learning to Learn
Success and Failure
Creating Environments Where It’s Safe to Fail
Exploring Ideas and Collecting Datapoints
Celebrating Feedback Cycles and Experiments
07:12 - Failing Fast – Getting Early Feedback Along the Way
Getting Over the “Being Polished” Hump
Learning for Self-Fulfilment
17:02 - Empathy as a Life Skill
Simulation
Empathy is Necessary to Learn Through Failure
26:40 - Uplevel: Empowering Engineers to do Their Best Work
31:49 - Productivity and Judgement Value
The Effect the Pandemic Has Had ^
Capturing Interruptions and Mitigating Responses
The “is work happening?” panic and fear and t...2020-09-021h 05
Hired ThoughtThe Reluctant Devop: Heretical Anthropology (Anthony Mastrean)
Ben kicks off episode 2 with Anthony Mastrean, a friend, colleague, and professional organizational agitator. They discuss the origin story leading to their work together, what it’s like changing an organization from the inside, and the underrated discipline of Software Configuration Management.
Steven Shorrock: The Varieties of Human WorkTasshin Fogleman: Burja MappingDiscussion with Jabe Bloom and Sue Borchardt
Follow Anthony on Twitter:
https://twitter.com/AnthonyMastrean/status/1139258175213973508
Music by DJ Quadshttps://soundcloud.com/djquads
Transcript
Ben [00:00:00] Hello
everybody and welcome to episode 2 of the Hired Thought podcast. I am ve...2019-09-2200 min
Hired Thought#2 — The Reluctant Devop: Heretical Anthropology (Anthony Mastrean)Ben kicks off episode 2 with Anthony Mastrean, a friend, colleague, and professional organizational agitator. They discuss the origin story leading to their work together, what it’s like changing an organization from the inside, and the underrated discipline of Software Configuration Management. Steven Shorrock: The Varieties of Human Work Tasshin Fogleman: Burja Mapping Discussion with […]2019-09-2200 min
Technology Leadership Podcast ReviewManagers, leaders, A/B testers, and bloodlettersCourtney Eckhardt on Greater Than Code, Teresa Torres on Product Love, Johanna Rothman on Developer On Fire, Jeff Patton on Scrum Master Toolbox, and Jeff Gothelf on Scrum Master Toolbox. I'd love for you to email me with any comments about the show or any suggestions for podcasts I might want to feature. Email podcast@thekguy.com. This episode covers the five podcast episodes I found most interesting and wanted to share links to during the two weeks period starting January 7, 2019. These podcast episodes may have been released much earlier, but this was the week...2019-01-1807 min
Greater Than Code110: Human Incident Response with Courtney EckhardtRubyConf 2018 - Retrospectives for Humans by Courtney Eckhardt
01:16 – Courtney’s Superpower: Explaining things.
06:50 – Incident Response: How we talk to people how are are affected by incidents
Other Great Incident Response GTC Episodes!
088: The Safety 2 Dance with Steven Shorrock
096: Resilience Engineering with John Allspaw
13:52 – Disabilities in the Workplace and Professional Spaces
20:25 – The Tension Between Accessibility and Security
23:20 – Developing Coping Skills in Response to a Troubled Childhood / Combatting the Feeling of Being Othered
29:16 – Incident Retrospectives and Defensiveness as a Natural Instinct to Feedback
35:29 – Showing Vulnerability
"In order...2018-12-191h 00
Greater Than Code110: Human Incident Response with Courtney EckhardtRubyConf 2018 - Retrospectives for Humans by Courtney Eckhardt
01:16 – Courtney’s Superpower: Explaining things.
06:50 – Incident Response: How we talk to people how are are affected by incidents
Other Great Incident Response GTC Episodes!
088: The Safety 2 Dance with Steven Shorrock
096: Resilience Engineering with John Allspaw
13:52 – Disabilities in the Workplace and Professional Spaces
20:25 – The Tension Between Accessibility and Security
23:20 – Developing Coping Skills in Response to a Troubled Childhood / Combatting the Feeling of Being Othered
29:16 – Incident Retrospectives and Defensiveness as a Natural Instinct to Feedback
35:29 – Showing Vulnerability
"In...2018-12-191h 00
Greater Than Code099: The Knowledge You Possess with Stephanie Morillo02:40 – Stephanie’s Superpower: Intellectual Curiosity
13:06 – On Being a Content PM, Technical Writer, and Ruby Together Core Team Member
@azureadvocates
Ruby Together
19:44 – Validating Open Source Software Contribution
Write the Docs Slack Community
24:27 – Filtering Feedback
28:14 – The Importance of Content Strategy
Greater Than Code Episode 088: The Safety 2 Dance with Steven Shorrock
43:24 – Don’t Minimize Yourself! (Psst: You’re awesome!)
One of the best (and worst) things about working in tech is how easy it is to get excited by something and wanting to learn it—right...2018-10-031h 01
Greater Than Code099: The Knowledge You Possess with Stephanie Morillo02:40 – Stephanie’s Superpower: Intellectual Curiosity
13:06 – On Being a Content PM, Technical Writer, and Ruby Together Core Team Member
@azureadvocates
Ruby Together
19:44 – Validating Open Source Software Contribution
Write the Docs Slack Community
24:27 – Filtering Feedback
28:14 – The Importance of Content Strategy
Greater Than Code Episode 088: The Safety 2 Dance with Steven Shorrock
43:24 – Don’t Minimize Yourself! (Psst: You’re awesome!)
One of the best (and worst) things about working in tech is how easy it is to get excited by something and wanting to learn it—right...2018-10-031h 01Greater Than Code088: The Safety 2 Dance with Steven Shorrock01:46 – Steven’s Superpower: Being a Super-Recognizer and Empathy
Steven Shorrock on the myth of human error (Courtney Nash & O’Reilly Radar)
04:21 – Steven’s Occupational History, Background, and Mission: System Performance and Human Wellbeing
08:19 – Critical Incident Stress Management
10:40 – Social Capital, Bonds Within Groups, and Connectors
Asset-Based Community Development (ABCD)
Appreciative Inquiry
ABCD: Gifts, Skills, Passions
29:37 – Cognitive Empathy vs Emotional Empathy, and Creating Serendipity
36:33 – Safety-I and Safety-II
55:11 – Work-As-Imagined & Work-As-Done; Work-As-Prescribed, Work-As-Disclosed
Reflections:
John: ABCD and thinking about ways to incorporate...2018-07-111h 03
Greater Than Code088: The Safety 2 Dance with Steven Shorrock01:46 – Steven’s Superpower: Being a Super-Recognizer and Empathy
Steven Shorrock on the myth of human error (Courtney Nash & O’Reilly Radar)
04:21 – Steven’s Occupational History, Background, and Mission: System Performance and Human Wellbeing
08:19 – Critical Incident Stress Management
10:40 – Social Capital, Bonds Within Groups, and Connectors
Asset-Based Community Development (ABCD)
Appreciative Inquiry
ABCD: Gifts, Skills, Passions
29:37 – Cognitive Empathy vs Emotional Empathy, and Creating Serendipity
36:33 – Safety-I and Safety-II
55:11 – Work-As-Imagined & Work-As-Done; Work-As-Prescribed, Work-As-Disclosed
Reflections:
John: ABCD and thinking about ways...2018-07-111h 03